Clinical research jobs in Bayonne, New Jersey - Page 13Create job alerts

This is a full-time 12-month Contractor/Research Associate (RA) position in the HTA, Value & Evidence (HV&E) Global Access and Value Thoracic & Precision Medicine Oncology team. The RA will report to a member of the HV&E team and support the development and execution of deliverables to support early

Northwell Health delivers world-class clinical care throughout the New York metropolitan area, pioneering research at the Feinstein Institutes for Medical Research, and training the next generation of medical professionals through the visionary Donald and Barbara Zucker School of Medicine at Hofstra

Coordinate clinical research studies conducted by a supervising principal investigator. Update and maintain skills, training, and knowledge of current best nursing practices and topics related to clinical research. Assist staff, both registered and unregistered, in clinical coordinator practices and

The Clinical Research Coordinator assists in the daily activities of clinical research studies, obtains informed consent; collects, maintains and organizes study information. The Milton and Carroll Petrie Department of Urology has long been a leader in clinical practice, education, and research. We

We are seeking a highly organized and detail-oriented Clinical Research Study Manager to provide operational oversight and coordination of multiple NIH-funded observational tuberculosis studies conducted at a number of international sites. Minimum of 3 years of experience managing clinical research

ICON plc is a world-leading healthcare intelligence and clinical research organization. In addition to your competitive salary, ICON offers a range of additional benefits. At ICON, inclusion & belonging are fundamental to our culture and values.

Reports enrollment and study progress to the research team at research meetings. Enters data in computer files or /and oversees data entry performed by research volunteers. National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Associat

The Director of Clinical Trial Management is responsible for leading and overseeing the clinical monitoring aspects of clinical trials from study design through closeout. The Director will manage a team of Clinical Trial Managers (CTMs) and Clinical Research Associates (CRAs) and will collaborate cl

The Clinical Research Coordinator assists in the daily activities of clinical research studies, obtains informed consent; collects, maintains and organizes study information. Assists in the activities related to clinical research studies including but not limited to: answering phone calls, screening

Reporting to the Research Manager and under supervision of the department's Principal Investigators (PI), the Clinical Research Coordinator will support the department's research portfolio by organizing and conducting all aspects of clinical research projects as a member of the Research Coordinator

The Per Diem Clinical Research Coordinator performs all the regular duties of a full or part time Clinical Research Coordinator, but on an as-needed basis. This individual assists in activities of clinical research studies, obtains informed consent; collects, maintains and organizes study informatio

Preferred Qualifications: * Board-certified in Obstetrics and Gynecology * Eligible for medical licensure in New Jersey * Minimum 7'10 years of clinical and research experience in OB/GYN * Demonstrated excellence in medical education, research, and faculty development * Outstanding interpersonal, l

At least 2 years of experience in clinical research or human subjects research required. Working closely with investigators, technologists, nurses, and sponsors, the CRC facilitates efficient and high-quality research while maintaining participant safety and confidentiality. Recruit, pre-screen, and

The Oncology CRC performs study coordination tasks under the direction of the principal investigator/treating investigator, under the supervision of the CTO management/leadership and works closely with the Oncology Clinical Research Nurses (CRNs), Oncology Clinical Research Coordinators (CRCs), Data

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. IQVIA

The Senior Research Coordinator (SRC) for the Transplant Clinical Research Center (TCRC) will report directly to the Director of Clinical Trials. Assist the Director and/or Managers in the preparation of study budgets, research related cost estimate forms, start-up activities, and initiation of all

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. IQVIA is proud to be an equal opportunity employer.

We are seeking a highly organized and proactive Administrative Manager to support the Director of the Center for Interventional Cardiovascular Research and Clinical Trials. Facilitate communication and collaboration across clinical, research, and administrative teams. National Institutes of Health f

Doctoral degree (PhD or DNP) in clinical nursing practice or research required Pertinent clinical knowledge preferred Certification in nursing leadership required Ability to apply nursing process toward achievement of specific outcomes in an organized fashion to address patient/family satisfaction a

The Vice President, Clinical Development (non-renal) will be the project co-lead responsible for overall clinical, scientific, and strategic oversight for Travere's rare metabolic development programs and clinical research projects across Phases 1-4. Lead and mentor Clinical Development staff, consu

The Office of Interventional Cardiovascular Research and Clinical Trials at the Icahn School of Medicine at Mount Sinai seeks an experienced Administrative Coordinator to join our clinical trials group. Preferably within a healthcare or research environment, including diverse experience in clinical

We are seeking a highly organized and proactive Administrative Manager to support the Director of the Center for Interventional Cardiovascular Research and Clinical Trials. The successful candidate will manage complex scheduling, communications, and operations, ensuring seamless coordination across

IQVIA is proud to be an equal opportunity employer. At IQVIA, we invest in your success with robust benefits and career development programs to help you grow and achieve your goals. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to t

The Office of Interventional Cardiovascular Research and Clinical Trials at the Icahn School of Medicine at Mount Sinai seeks an experienced Administrative Coordinator to join our clinical trials group. Preferably within a healthcare or research environment, including diverse experience in clinical

The Medical Writing Manager in Global Regulatory Medical Writing is responsible for writing and editing clinical regulatory documents, providing oversight and guidance, and managing resources for medical writing support in clinical research documentation used in drug development and product registra

Job Description Job Title: Physical Therapist Job Type: Per Diem Location: Hudson County Company: SportsCare Physical Therapy About Us: SportsCare Physical Therapy is a leading provider of physical therapy and rehabilitation services, committed to helping individuals achieve their health and fitness goals. We are looking for a motivated and compassionate Physical Therapist to join our team and support our mission of providing exceptional patient care. Job Description: Are you a passionate and skilled Physical Therapist looking for an opportunity to use your expertise to transform lives? If so, we want you to be part of our team! As a Physical Therapist at SportsCare, you will be an integral part of our patient-focused healthcare team. You'll have the opportunity to work with a diverse group of patients, providing personalized and evidence-based care to help them regain function, reduce pain, and improve their overall quality of life. Responsibilities: * Patient Evaluation: Conduct thorough assessments to identify patient needs and develop individualized treatment plans. * Treatment and Rehabilitation: Administer effective and evidence-based therapeutic interventions, including exercises, manual techniques, and modalities to help patients recover and improve their physical function. * Educate and Empower: Educate patients and their families on their conditions and treatment options, empowering them to take an active role in their recovery. * Progress Tracking: Regularly evaluate and adjust treatment plans based on patient progress and feedback, ensuring optimal outcomes. * Documentation: Maintain accurate and detailed patient records, complying with all legal and ethical standards. * Collaboration: Work closely with a multidisciplinary healthcare team, including physicians, nurses, and other therapists, to provide comprehensive patient care. * Continuing Education: Stay up-to-date with the latest research and treatment techniques in the field of physical therapy to continually enhance your skills and knowledge. * Qualifications: • Current state licensure as a Physical Therapist., • Strong clinical and interpersonal skills., • Commitment to providing patient-centered care., • Excellent communication and teamwork abilities., • Dedication to ongoing professional development. Benefits: • Competitive salary and benefits package., • Opportunities for professional growth and career advancement., • Supportive and collaborative team environment., • Access to cutting-edge equipment and resources., • Continuing education opportunities., • A chance to make a meaningful difference in the lives of your patients. If you are a dedicated Physical Therapist with a passion for helping others and a commitment to excellence, we would love to hear from you. Join our team at SportsCare and be part of an organization that values your expertise and provides opportunities for personal and professional growth. Note: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

For further details and opportunities, please contact: Lindsay Appelman, Senior Physician Recruiter, Northwell Health, lappelman@northwell. In addition to renowned clinical facilities, Northwell faculty members enjoy access to the academic and research resources of the Feinstein Institute for Medica

Reporting to the Director of Research Administration at the College of Dental Medicine (CDM), the Senior Grants Manager will be responsible for financial and administrative management of assigned grants, clinical trials and other sponsored research projects throughout the award life-cycle, from pre-

Reporting to the Principal Investigator, the Clinical Research Coordinator will provide support for studies in asthma and cystic fibrosis. Experience in clinical research. Initiate IRB applications for clinical trials in asthma and cystic fibrosis.

The Data Coordinator plays an integral role in managing and maintaining database systems within the Division of Cardiology, under the supervision of the Associate Director and Principal Investigator. Review data at each clinical and/or research visit to confirm database completeness. Ensure accuracy

Make clinical judgments based on clinical experience and evidence-based medical research as a Subject Matter Expert (SME) in your clinical area of expertise. Must have a minimum of 5 years full-time experience in direct care. Must be actively seeing patients within the last 3 years.

We are seeking a Spanish-English bilingual Research Data Associate to support clinical research projects, primarily the Strengthening Screening and Referrals for Social Needs Project in the Department of Pediatrics at NYU Langone Health / NYU Grossman School of Medicine.

The Clinical Research Finance team within Sponsored Research Operations is seeking a Clinical Research Finance Analyst. We have an exciting opportunity to join our team as a Clinical Research Finance Analyst. Serves as liaison with research finance team on issues related to sponsor invoicing and cli

University town on the shores of Lake Ontario. Enjoy practicing a blend of outpatient clinical work, performing procedures in our ambulatory and inpatient surgery centers, and contributing to our teaching and research missions. Work alongside physicians and APP colleagues, nurses, and practice manag

Blair + Mui Dowd Architects is a medium-sized architectural firm in New York City specializing in programming, planning, and design of clinical, educational, research, and community facilities. BArch or MArch degree from an Accredited Architecture program or foreign equivalent. Strong interest in ar

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Under general supervision, analyze and interpret clinical and equity-related data, conduct research and provide opinion on issues which may impact an investment decision. Conduct research studies of existing and potential investments in the biotech sector and develop investment theses. Prepare and c

Training for Clinical Research Managers Clinical Research Coordinators (CRC) and Regulatory Coordinators. Serve as a liaison with internal partners in research, including the Department of Pediatrics, HICCC CPDM, Columbia Clinical Trials Office (CTO), Sponsored Projects Administration (SPA), the Ins

Optimum has an open position for a Body Imager at a medical center in Miami, Florida. About the Position: Schedule: 7:30a-4:30p, Monday-Friday Backup call 30 studies a day (heavy cancer focus) Cross-sectional, body, and abdominal 80-90% clinical for staff 40% clinical and 60% teaching, research, and

The Clinical Research Aide will perform a variety of research duties in support of NIH funded studies related to maternal-child health. Early childhood/pregnant women research or clinical experience. The responsibilities for the position include: recruiting study participants, screening potential pa

Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. Excitin

The Clinical Research Coordinator manages clinical trials (including some regulatory and budget requirements) and assists in the coordination of tests/visits for patients, working with the study team to maximize work efficiency to gather all required data and relevant clinical information. Director

Job Description Advocates For Children (AFC) is a dynamic social justice organization that strives to ensure a high-quality education for New York students who face barriers to academic success, focusing on students from low-income backgrounds. AFC works on behalf of children and youth who are at greatest risk of academic failure due to poverty, race, ethnicity, disability, homelessness, immigration status/limited English proficiency, or involvement in the child welfare or juvenile/criminal legal systems. We use uniquely integrated strategies to advance systemic reform, empower families and communities, and advocate for the educational rights of individual students. AFC grounds our work in our organization's values: • Family-Centered: We listen to what families want for their children and empower them with information and support., • Expertise: We ground our advocacy in more than 50 years of experience with the NYC public schools and deep knowledge of the legal and education systems affecting the students and families we serve., • Passion: We are united by our unrelenting drive to dismantle obstacles to education and our unwavering dedication to NYC's students and families., • Community: We foster collaboration and inclusive practices within our team and with outside partners so we can learn from different perspectives and unite in advancing our common goals., • Justice: We view the law as a powerful tool to bridge gaps in access to education and help families from under-represented communities fight for their rights. INTERNSHIP SUMMARY AFC's Summer Law Student Intern Program operates as a clinical model, where interns meet weekly for training sessions to learn about relevant law, regulations, cases, and trial skills. Interns have the opportunity to work on tasks in the areas of direct service, litigation, legal research, policy, and the development of public-facing resources, depending on the organization's current needs. Interns are also able to work with a variety of teams across the office to see the full scope of AFC's work. Interns are matched with attorney mentors with whom they meet regularly to discuss cases and assignments. Mentors work one-on-one with interns throughout the summer to develop their legal reasoning and advocacy skills. Additionally, AFC arranges for interns to visit a variety of schools and other educational programs throughout the summer. AFC's summer law student internship program is extremely competitive and highly regarded in the public interest community. The internship program is 10 weeks long, with the option to extend the internship for another 2 weeks (for a total of 12 weeks) with supervisor approval. The internship will run from May 26, 2026 until July 31, 2026. PRIMARY DUTIES AND RESPONSIBILITIES • Work closely with clients (families of children ages 0-21 in NYC) throughout all stages of representation, from intake to investigation to settlement negotiations and from preparation to possible execution of administrative hearings regarding the provision of special education services., • Prepare documents and briefs related to impartial hearings, which are the administrative hearings for special education cases. This may include legal research, opening statements, direct and cross examination of witnesses, and closing arguments., • Current JD candidate at an ABA-accredited law school., • Clear expression of interest in AFC and the communities we serve., • Desire to learn, both as an individual and as part of an organization, and apply diversity, equity, inclusion, and anti-racism principles., • Demonstrated commitment to social justice., • Personal and/or professional experience with the communities AFC serves, including people with disabilities, low-income and marginalized communities, and the public school system., • Ability to effectively engage across cultures, identities, and ethnicities, particularly Black and Latinx families., • Ability to engage with a variety of audiences that include parents, community partners, and NYC DOE staff., • Strong legal writing skills., • Organized, detail-oriented, and able to work independently on tasks and deliverables., • Proficiency in Microsoft Office. Your application should highlight any personal or professional experience you have that demonstrates your connection to the populations that AFC serves, as well as your interest in interning at AFC. If you apply and then accept another internship offer prior to our interview days, we would appreciate it if you would e-mail us at to let us know that you no longer wish to be considered. AFC will review applications and make offers in stages. Law students who apply by October 13, 2025 at 11:59pm will be considered for interviews taking place on October 23, 2025 and October 24, 2025. Law students who apply by January 4, 2026 at 11:59pm will be considered for interviews taking place on January 13, 2026 and January 14, 2026. We will notify students selected for interviews a few days before the interviews. Interviews will be conducted via Zoom. COMPENSATION This is an unpaid internship. We will try to work with law school programs that fund or provide credit to law students. Please note that if interns receive funding from their law school or another external program, it is preferable that funding be paid directly to interns, rather than processed by AFC. ADDITIONAL INFORMATION AFC's office is located by Penn Station in Manhattan, and we use a hybrid approach. Currently, interns are expected to work at least 2 days a week in the office and remotely on the remaining days. Due to a high volume of applicants, only complete applications from qualified candidates will be contacted. No phone calls please. AFC is an equal opportunity employer that actively seeks to recruit and retain a diverse staff and encourages all applications including from people of color, persons with disabilities, parents of persons with disabilities, persons of diverse sexual orientations, gender identities or gender expressions and persons of diverse socioeconomic backgrounds. AFC is committed to providing access, equal opportunity, and reasonable accommodation when requested by a qualified applicant or employee with a disability or other protected characteristic. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To request accommodations, please email .

Job Description Medical Assistant/Phlebotomist Title: Medical Assistant/Phlebotomist Location-Secaucus, NJ Full-time Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials. Job Summary: Responsible for working under the guidance of the Principal Investigator and Sub-Investigators; Associate Director Clinical Operations; and Clinical Research Coordinators to perform study procedures required in clinical studies conducted on behalf of sponsors at the Frontage Clinical Services. Duties & Responsibilities: • Perform study procedures (e.g., venipunctures, obtain and process biological specimen samples, vital signs, safety assessments, etc.) as required by study protocol under the supervision of the Principal Investigator and Sub-Investigators., • Develop a high level of familiarity and knowledge of the study protocol and flow chart of study procedures. Develop a strategy for implementing study procedures in compliance with study protocols., • Develops proficiency in the use of in-house eSource system (Clinspark)., • Assist Clinical Research Coordinators in any task as needed including, labeling, taping (e.g., sample collection and transfer tubes, safety labs, urine cups, etc.) and record and transcribing study data in the source documents. Educational/Training Requirement: Minimum High School Diploma or Equivalency Diploma (GED) Experience: 1 years’ experience in a related medical position, certification as a medical assistant (CMA) preferred. Licenses/Certifications (if applicable): • Certified Medical Assistant, • Experience with EMR,, • MS Word, Excel, MS outlook. Work Environment: • The position requires work in alternating shifts, e.g., mornings, afternoons, overnights, and weekends. Frontage Laboratories offers competitive compensation and benefits package. Salary: $20 - $24 per hour Benefits: • 401k Employer Match -Low PPO -High PPO -High PPO • Vision Insurance, • FSA (Medical, Dependent Care, and Commuter), • Short Term Disability, • Long Term Disability, • Life Insurance

Job DescriptionPosition Summary At MedReview, our mission is to bring accuracy, accountability, and clinical excellence to healthcare. As such, we are a leading authority in payment integrity solutions including DRG Validation, Cost Outlier and Readmission reviews. Under the direction of the Customer Service Department leaders, the Customer Service Representative is responsible for responding to all customer inquiries. The Customer Service Representative will research inquiries and ensure feedback is provided in a timely manner. This position is 9A to 5P in the office located at 1 Seaport Plaza, 199 Water St., 27th Floor, NY, NY, 10038. Responsibilities: This list does not represent all responsibilities for this position. Candidate must understand and be willing and able to assume roles and responsibilities other than these to meet the needs of the Customer Service/Call Center Department and MedReview in general. • Take customer calls and reply to customer e-mails with accurate, satisfactory answers to their queries and concerns., • De-escalate situations involving dissatisfied customers, assistance, and support., • Review customer or client accounts and provide updates and information about claim audit status and other claim inquiries., • Verify contact information for requesting documents required for review and safeguarding client and member data in accordance with HIPAA regulations., • Guide callers through troubleshooting and navigating the company site/e-mail portal., • Collaborate with other call center professionals to improve customer service., • High school diploma or equivalent experience is required., • Experience assisting customers and providing resolutions., • Knowledge of HIPAA privacy information standards required., • Knowledge of DRG Validation Review, Cost Outlier Review and Readmission Review., • Knowledge of claim processing or claim auditing systems and call center software, • Ability to prioritize and organize workload and complete tasks independently., • Strong quantitative and analytical problem-solving skills., • Demonstrates excellence in listening, written communication, and interpersonal skills., • Proficiency in Outlook, Word, Excel, and other applications., • Healthcare that fits your needs - We offer excellent medical, dental, and vision plan options that provide coverage to employees and dependents., • 401(k) with Employer Match - Join the team and we will invest in your future, • Generous Paid Time Off - Accrued PTO starting day one, plus additional days off when you’re not feeling well, to observe holidays., • Wellness - We care about your well-being. From Commuter Benefits to FSAs we’ve got you covered., • Learning & Development - Through continued education/mentorship on the job and our investment in LinkedIn Learning, we’re focused on your growth as a working professional. Salary: 40k-42k Powered by JazzHR QKwz9p22PJ

Job Description Ophthalmologist - Bronx, NY (#1583) • Paid Time Off, • Retirement Savings, • Visa Sponsorship opportunities Impact Recruiting Solutions is currently seeking an Ophthalmologist to fill an opening with a multi-specialty practice located in Bronx, New York Responsibilities • Diagnosis and Treatment:, • Conducting comprehensive eye exams to assess vision and identify eye diseases and conditions., • Diagnosing and treating various eye conditions, including cataracts, glaucoma, macular degeneration, and infections., • Prescribing corrective lenses (eyeglasses and contact lenses)., • Performing minor and major eye surgeries, such as cataract removal, LASIK, and other procedures., • Managing chronic eye conditions and prescribing appropriate medications., • Patient Care and Education:, • Educating patients about eye health, preventive measures, and proper eye care practices., • Providing guidance on managing eye conditions and promoting healthy vision., • Collaborating with other healthcare professionals to provide comprehensive patient care., • Surgical Procedures:, • Performing a variety of surgical procedures to correct vision problems and treat eye diseases., • Utilizing advanced surgical techniques, including laser surgery., • Research and Innovation:, • Staying updated on the latest advancements in ophthalmology., • Participating in research activities to improve eye care., • Professional Development:, • Maintaining detailed medical records for patients., • Must have an active NY State License, • Must be Board Certified or Board Eligible, • The salary for this position is $250,000. - $300,000 / yr, • This is a Full-time position, • Medical, Dental and Vision insurance, • Flexible Spending Account, • Paid Time Off, • Retirement Savings, • Commuter Benefits program, • Visa Sponsorship opportunities, • Malpractice insurance coverage, • Loan repayment, • Flexible schedules, • Stable Employment, • Exclusive 20% Discount Tuition Reduction with local College

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7:30am-6:30pm based at our office in Jersey City, NJ. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Manager, Customer Success, the Customer Success Associate (CSA) plays a pivotal role in ensuring the success and satisfaction of our valued customers. Collaborating and partnering with designated Strategic Customer Success Managers, the CSA provides vital support to deliver exceptional service and uphold customer KPIs. This is a full-time, fully remote position on our team. Occasional travel for team events may be required. What you'll do: • Act as a support resource and secondary point of contact for assigned customers, working closely with designated Strategic Customer Success Managers (SAM) to ensure seamless service delivery., • Collaborate with the cross-functional teams to resolve customer issues and ensure a seamless customer and member experience., • Participate actively in customer meetings under the direction of SCSM, coordinating, supporting and addressing customer needs and concerns., • Assist in the creation and maintenance of project management documentation such as Gainsight and Asana Customer Dashboards, ensuring adherence to client deadlines, internal team SLAs, and providing regular updates to SCSM and customers., • Maintain accurate customer information in Spring Health Admin, including detailed notes and auditing to ensure precise setup., • Investigate and resolve member issues, collaborating with SCSM on resolution steps and providing comprehensive, detailed follow up., • Track and maintain all cross-functional dept asks ie. reporting, marketing, invoicing, product/engineering, and clinical support requirements meticulously, ensuring timely delivery to SAM for action., • Compile Quarterly Business Review (QBR) slide decks by extracting data from Looker and other relevant sources, providing insights into customer performance, and contributing to the SCSM's report narrative., • Coordinate the preparation and distribution of member marketing materials, including organizing customer events and attending Spring Virtual Events ., • Building relationships through collaboration across departments, including product, operations, data science, and marketing, to ensure a holistic approach to customer success., • Act as key support of the customer relationship continuity by managing incoming client requests and updates in the account owner's absence, • Assists in coordinating transition planning, documentation, and communication to ensure minimal disruption to the customer support or member experience during account transitions, • Manage open tickets efficiently, ensuring deadlines are met and contributing to reporting updates and enhancements to drive overall team success., • Response & Resolution Time: Acknowledge inquiries within 24 hours and resolve 90% of tickets within SLA., • Accuracy of Customer Records: Ensure 100% accuracy in Spring Health Admin updates., • QBR & Reporting Completion: Deliver 100% of Quarterly Business Review decks on time., • Cross-functional Coordination: Complete 95% of assigned internal requests (marketing, invoicing, product, etc.) within deadlines., • 2+ years of experience in customer-facing roles, preferably in a B2B environment., • Proven experience presenting information to customers and adeptness at receiving and implementing feedback., • Bachelor's degree or equivalent work experience., • Exceptional organizational, presentation, and communication skills, both verbal and written., • Ability to adapt quickly to change, respond promptly to issues, and devise creative solutions., • Self-motivated, team-oriented individual with a strong desire to excel in a dynamic startup environment., • Commitment to continuous personal and professional growth., • Technical proficiency with tools and responsibilities such as SFTP, ticketing systems, project management, and data entry., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.