Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17
Office Administrator (Part-Time) The Skin Cancer Foundation is dedicated to empowering individuals to take proactive steps in daily skin protection and to promote the early detection and treatment of skin cancer. Position Overview: The Part-Time Office Administrator plays a key role in supporting the daily operations of the New York office. Reporting to the Director of Human Resources and Administration, this position provides front desk reception, administrative assistance, and retail fulfillment services. The Office Administrator works closely with various teams, including Administration, Development, Marketing Communications, and Science & Education, to ensure seamless office functionality. Responsibilities: Front Desk Reception: Greet visitors and maintain a welcoming, professional environment. Answer and route phone calls. Coordinate visitor check-ins and ensure compliance with security protocols. Administrative Support: Assist four teams with scheduling meetings, coordinating travel arrangements, and preparing materials. Perform clerical duties such as filing, photocopying, faxing, scanning, and mailing. Coordinate messenger services, deliveries, and mail distribution. Monitor and restock office and kitchen supplies; track and manage office budgets. Collaborate with building management to address office-related issues and manage office cleanup. Oversee office printers and ensure supplies are adequately stocked. Retail Fulfillment: Process orders from store.SkinCancer.org received via website, email, and phone. Fulfill retail and membership requests, including facilitating shipping. Monitor inventory and provide monthly status updates. Additional Duties: Perform other administrative and retail support tasks as needed to ensure smooth operations. Qualifications: Strong organizational and multitasking skills. Excellent communication and customer service abilities. Ability to work independently while managing multiple responsibilities. Previous experience in office administration, front desk reception, retail, or fulfillment is a plus. Work Schedule: Part-time position, with required in-office hours from 9 am to 5 pm on Tuesday, Wednesday & Thursday.