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Responsibilities * Analyze client challenges to develop impactful Quote-to-Cash solutions * Mentor and guide junior team members in project tasks * Maintain exemplary standards of quality in project execution * Collaborate with clients to understand their business needs * Leverage technology to enh

Inkhouse is a strategic communications agency that drives relevance and impact for innovative companies across several industries including artificial intelligence, climate tech & energy, cloud infrastructure & apps, consumer, cybersecurity, education, finance, healthcare & wellness, and venture cap

Job Description Family Law Firm - Paralegal in Williamsville, NY (On Site) Help Redefine Family Law We're seeking an experienced family law paralegal or legal assistant who enjoys working systematically and documenting the process of how meaningful legal work is done. The Abeel Firm PLLC is a growth-minded family law firm helping clients with the challenges of divorce. We’re looking for a Paralegal who thrives on improving systems, using technology, and delivering exceptional client service with efficiency and care. This isn’t a role where you just follow established workflows—you’ll help create them. You’ll be able to innovate how legal services are delivered by leveraging modern technology to enhance the client experience. Why You’ll Love Working Here: • Make a Difference– Your work directly impacts families by helping them through complex legal matters with care and precision., • Growth Potential: We plan to grow, which means greater opportunities for our team members who are interested., • Shape the Future: Play a pivotal role in developing and refining our growing firm's policies and procedures., • Collaborative Culture: Join a team that values open communication, continuous learning, and mutual support., • Supportive Benefits Package: Including health insurance (with most of the premium covered) and a 401(k) plan with employer match, plus optional dental and vision coverage. Ready to Apply? If you’re ready to leverage your family law expertise in a setting where your contributions will make a real difference, we invite you to join us. (Please note this position is located in the Williamsville, NY area. If you do not reside locally or do not have prior family law experience, please do not apply.) Compensation: $23 - $30 hourly Responsibilities: Legal & Case Management: • Conduct factual investigations to gather and organize information relevant to family law cases, including divorce, custody, support, and protective orders., • Interview clients, witnesses, and third parties to collect statements, histories, and other critical background information., • Organize case files and manage client documents., • Enter financial data into Family Law Software and draft net worth statements., • Draft legal documents and correspondence., • Prepare and submit uncontested divorce packets and handle e-filing through EDDS and NYSECF. Administrative & Client Support: • Manage attorney schedules, court dates, and client meetings., • Track and maintain case progress records., • Request adjournments from the Court and opposing counsel., • Facilitate document signings and notarizations. Innovation & Systems Development • Identify opportunities to enhance efficiency through technology solutions., • Collaborate to implement new tools and processes that improve client service and internal operations. We’re looking for an experienced family law professional with a drive to improve how the work gets done. You’ve managed case files, drafted documents, and navigated court deadlines—but you’ve also found yourself thinking, “There’s a better way.” You’re ready for a role where your ideas and initiative will directly shape how we deliver efficient, high-quality legal services. Ideal Qualifications: • Minimum 2 years of hands-on experience in family law with the ability to manage cases independently from intake to resolution., • Exceptional organizational skills and attention to detail—you think in checklists, timelines, and repeatable processes., • Strong ability to work independently while collaborating with a close-knit, forward-thinking team., • A compassionate, client-centered approach and the emotional intelligence to support clients through challenging transitions., • Comfortable with technology (or eager to learn): Family Law Software, Adobe Acrobat, and other cloud-based tools.About Company At The Abeel Firm, PLLC, we guide clients through complex family law matters with clarity, compassion, and strategic advocacy. The Clients—often professionals or business owners—trust us to be steady, responsive, and solutions-focused during significant life transitions. We’re growing, and this is a chance to help shape the future of modern family law. If you value creating structure, refining workflows, and building something that lasts, you’ll fit right in. We’re collaborative, tech-forward, and committed to work that truly makes a difference. Benefits That Support Your Well-Being Our benefits include: • Health Insurance – Comprehensive coverage with most of the premium paid by us, so you can focus on your health, not the bill., • Dental & Vision Insurance – Optional coverage available at employee cost, so you can choose what’s right for you., • 401(k) Retirement Plan – Employer match included, so your future grows while you do.

Job Description Full-time on-site position in small, but busy, law practice. Seeking a candidate who is highly motivated, a self starter with strong communication skills, and a strong work ethic who works well with others in a team setting. Strong preference for candidates with experience with Social Security, Workers Compensation or similar claims, or experience reading medical records, and experience successfully managing their own caseload. Must be able to multitask and prioritize. Duties primarily include assisting with administrative hearing preparation by: • May assist attorney to prepare client files for hearings, screening medical evidence, sending correspondence and forms to government agencies and judges, request and review electronic case files., • May interview potential new clients to complete intake data sheet, prepare standard retainers; contact clients to obtain information needed., • Use government agency online interface to obtain and submit documents and schedules., • May file new retainers, applications and lower level appeals using government agency online interface., • Keep detailed records of deadlines and outstanding requests., • Interact with government agencies and medical offices., • Attending meetings with attorneys and clients, and summarizing medical evidence with clients., • Diligently communicating with medical providers for procuring client medical records in a timely manner., • Maintaining internal databases with client information., • Tracking and meeting strict deadlines using office cloud case management system., • Scanning and uploading documents, keeping detailed records of calls and contacts., • Extensive faxing via online cloud provider., • Assisting clients with completing claim forms., • Familiarity with Adobe Acrobat and Microsoft365 required, experience with databases very helpful.

Job DescriptionSalary: $23.56-$28.37/hr Come join a growing financial technology company thats leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Genesys Systems Administrator to support our Operations team. The Junior Genesys System administrator will work under the guidance of the VP of Contact Center Performance Management to support and maintain a highly available, secure, and efficient environment that supports business operations and provides optimal customer experiences. This individual works in close partnership with others within operations as well as additional departments throughout the organization, including but not limited to IT, Marketing, Compliance and Legal. Essential Functions: System Installation & Configuration: • Install, configure, and maintain the Genesys Cloud platform, • Configure Genesys components such as routing, IVR, Bots, voice, chat, email, and other communication channels., • Monitor the performance of Genesys platforms to ensure optimal operation and resource utilization., • Troubleshoot performance issues, identify root causes, and implement corrective actions., • Create and manage user accounts, roles, and permissions within the Genesys environment., • Ensure proper configuration of user profiles and associated workflows for smooth operations., • Implement and enforce security protocols to protect data and ensure system integrity., • Monitor and audit system logs for any suspicious activities and take necessary actions., • Provide advanced troubleshooting for system outages, service disruptions, and incidents., • Analyze logs, system alerts, and call data to resolve technical issues efficiently., • Plan and execute system upgrades, patches, and updates with minimal downtime., • Perform regular backups of the Genesys system and verify the integrity of backup files., • Maintain accurate documentation for all configuration changes, system upgrades, troubleshooting processes, and maintenance activities., • Provide regular reports on system performance, incidents, and system health to leadership., • Work closely with the development, network, and support teams to ensure seamless integration and operation of Genesys systems., • Assist with the training of end-users and team members on new system features, functionalities, and best practices., • Provide on-call support and respond to after-hours incidents as necessary. The ideal candidate will have the following: • Bachelors Degree or 3 years of relevant experience., • Experience with Genesys Cloud systems highly preferred., • Basic understanding of the Genesys platform (Genesys Cloud, Genesys Engage, PureConnect, etc.) and general contact center technology., • Familiarity with telephony systems and concepts (e.g., VoIP, ACD, IVR, call routing)., • Strong analytical and troubleshooting skills, with a willingness to learn new tools and technologies., • Ability to identify, diagnose, and escalate system issues under guidance., • Good written and verbal communication skills for documenting issues and interacting with team members., • Ability to clearly explain technical concepts to non-technical users. One of the following Genesys Cloud Certifications must be completed within each 6 months in the role, with the expectation that all 4 will be completed within first 2 years in the role. • Genesys Cloud CX: Professional Certification (GCX-GCP), • Genesys Cloud CX: Developer Certification (GXC-GCD), • Genesys Cloud CX: Architect Certification (GCX-ARC), • Genesys Cloud: AI Digital Bots & Knowledge Certification (GC-AI-DB) Why Continental Finance? Continental Finance Company (the CFC) is one of Americas leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) #LI-HYBRID