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Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Rochester, NY Compensation: Starting at $25/hour Reports To: Client Services Team Lead Schedule: Monday - Friday, In Office, 9:00am - 6:00pm (EST) Primary Responsibilities Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders. Required • Bachelor’s degree in Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting, OR High School Diploma with a minimum of 2 years of relevant HCM experience, • Proficiency in Microsoft Office suite, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Self-starter with the ability to handle multiple projects at once., • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in customer service or previous client interfacing role, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $19 - $25 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Quality Engineer to join #TeamMVP. If you have a passion for quality assurance, creating test cases, and working in an agile environment this is the opportunity for you. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York Qualifications you'll bring: • A Bachelor's Degree in Computer Science or related field/relevant work experience., • The availability to work full-time, virtual in New York State, • Minimum of 3 years' experience working as quality engineer required., • 1-3 years' experience working in an agile environment preferred., • Experience in DevOps preferred. One or more of the following preferred: SQL, T-SQL, .NET, C#, SSIS, Playwright, Typescript, Microsoft Dynamics 365 CRM, Genesys Cloud Call Center or IVR telecom, Azure DevOps, API Testing (Postman or Bruno), Performance Testing, Regression Testing, Knowledge of the Healthcare Industry., • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • As a member of a Scrum team, this role is primarily responsible for ensuring quality products are delivered to the organization., • Work with a cross-functional team to understand business requirements and break them into user stories, develop test plans, test cases and execute test scenarios to ensure we are delivering high quality code., • Self-starter who is passionate about quality assurance and can work effectively in an agile environment to ensure commitments are met., • This role will work with the Scrum team to promote high quality, innovative, and scalable solutions., • The role includes but is not limited to the following: Leverage DevOps concepts that promote good quality and automation practices., • Create detailed, comprehensive, well-structured test cases that can be automated. Contribute to automation framework and add test cases over time. Create system or business process flow diagrams., • Utilize structured query language (SQL) for data mining and data seeding purposes. Identify critical path regression scenarios., • Conduct root cause analysis and participate in debugging activities., • Participates in release/sprint planning activities and daily stand-up meetings., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Virtual in NY- Must reside in New York State #cs Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for an Enterprise Architect - Artificial Intelligence to join #TeamMVP. If you have a passion for architecting AI solutions and aligning AI capabilities with business strategy, this is the opportunity for you. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York Qualifications you'll bring: • A Bachelor's or Master's in Computer Science, AI/ML, Data Science, or related field is preferred., • The availability to work full-time, virtually in New York State, • 5+ years of experience in enterprise architecture, with at least 2 years focused on AI/ML., • 5+ years of experience in cloud computing technologies with Azure experience preferred., • Ability to articulate new ideas and concepts to technical and nontechnical audiences. Proficiency in Python, TensorFlow/PyTorch, or similar ML frameworks., • Strong understanding of NLP, computer vision, and predictive/generative AI modeling. Experience with cloud platforms (Azure, AWS, GCP) and containerization (Docker, Kubernetes)., • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • Develop and maintain the enterprise AI architecture strategy aligned with business goals. Translate business requirements into AI-driven user experiences that are intuitive and accessible., • Stay current on AI trends, emerging technologies, and industry best practices., • Collaborate with leadership to prioritize and roadmap AI initiatives., • Design enterprise data architectures that support AI/ML workloads and analytics., • Ensure data governance, quality, and lineage practices are in place to support responsible AI., • Architect scalable, secure, and high-performance AI platforms and services., • Evaluate and integrate AI tools, frameworks, and cloud-native technologies., • Define reference architectures and reusable components for AI development., • Work closely with data scientists, engineers, and business stakeholders to deliver AI solutions., • Identify and mitigate risks related to AI model bias, data privacy, and system reliability. Contribute to the AI Center of Excellence with a balanced view of governance and AI driven innovation., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Virtual - Must reside in New York State #cs Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

As a shopping center developer of some of the nation's best real estate in top markets, Macerich offers opportunities to work, grow and develop your unique talents. The Leasing Coordinator provides day-to-day support to members of the Leasing team. Share content with tenants using the cloud-based pl

Experience working with cloud providers and platforms: Microsoft Azure, AWS, Google Cloud, Snowflake, Nvidia RAPIDS, Databricks. As part of this role, you will work closely with a high-performing team that is building a modern, enterprise-grade data platform using products from leading providers suc

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for an Associate, Deskside Support Engineer to join #TeamMVP. If you have a passion for working with the latest technology and interacting with customers, this is the opportunity for you. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York Qualifications you'll bring: • An AA/AS or BA/BS in a technical discipline, Computer Science preferred., • IT certification, such as A+, MCDS, or equivalence experience as a deskside support technician or similar role, • The availability to work on-site, full-time., • 3+ years Computer Hardware experience require, • 3 years customer service experience, • Proven experience in providing technical support and problem solving/troubleshooting skills in an office environment., • Microsoft 365 Cloud Platform (Intune/Entra/Azure), • Experience with Windows 10/11, • Proven experience in providing technical support and problem solving/troubleshooting skills in an office environment., • Strong knowledge of computer hardware, software, and operating systems., • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • Provide deskside support to office staff, resolving technical issues and troubleshooting problems in a timely manner., • Install, configure, and maintain hardware and software, including computers, printers, and other office equipment., • Collaborate with the Digital team to implement and maintain security measures, ensuring the protection of sensitive data and information., • Assist in the setup and configuration of new workstations, ensuring they are properly connected to the network and have the necessary software installed., • Conduct regular maintenance and updates on office technology, ensuring optimal performance and minimizing downtime., • Train office staff on the proper use of technology and software applications, promoting efficiency and productivity., • Document and track technical issues and resolutions, maintaining accurate records for future reference., • Stay up-to-date with the latest technology trends and advancements, continuously improving your technical skills and knowledge., • Other duties as assigned by leadership . Onsite- Rochester, NY Office Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

Founded in 1994 and celebrating 30 years in business, Mindex is a software development company with a rich history of demonstrated software and product development success.We specialize in agile software development, cloud professional services, and creating our own innovative products.We are proud

Founded in 1994 and celebrating 30 years in business, Mindex is a software development company with a rich history of demonstrated software and product development success.We specialize in agile software development, cloud professional services, and creating our own innovative products.We are proud

About DDS Engineering and Surveying, LLP.DDS Engineering and Surveying, LLP pioneers precision in land surveying, fueling infrastructure projects that shape communities.Our expert team leverages cutting-edge tools like sUAV photogrammetry and point cloud processing to deliver reliable, high-impact s

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. When you feel like you belong, work is no longer work – it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we’re doing just that. Join us as we change the future and transform your career! There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career! Position Overview The Senior Talent Acquisition Partner supporting our team will work very closely with the Talent Acquisition leader to ensure key deliverables are met while managing an industry aligning requisition load. Paylocity Senior Recruiters also partner heavily with our business leaders to develop and execute robust full cycle recruiting strategies to help each group identify and hire top talent, with a focus on diversity. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Drive and manage the consistent generation of a healthy pipeline of high-quality candidates, with a focus on diversity, by driving initiatives across multiple sources including social media, web sourcing, Boolean searches, referrals, • Collaborate with hiring managers to deeply understand the needs of the business, • Create and own a flawlessly positive candidate experience, • Actively participate in continuous feedback and improvement of our tools and processes., • Keep up to date with the latest trends in recruiting, the competitive landscape, market drivers, diversity and more, constantly educating and sharing this knowledge with your client, your team and peers., • Other duties and projects as assigned. Education and Experience • Bachelor’s degree or high school diploma/GED with equivalent experience, • 5 years of full-cycle recruiting experience with a successful track-record of talent acquisition in a fast-paced, high-growth environment., • 2 years of sourcing passive talent on various talent sourcing solutions such as: LinkedIn Recruiter, LinkedIn Talent Insights, Indeed Resume, Google X-Ray or equivalent talent profile search tools, • Agency experience preferred, • Prior inner department and/or cross-functional project lead experience and role specific compensation analysis partnering with HRBP or Compensation leads., • Experience mentoring junior level or support level peers to ensure consistent and efficient process improvement., • Proven track record of building deep stakeholder partnerships with hiring managers, tech management and others across the organization, • Prior experience partnering with mid to senior level technology hiring managers to develop and/or create efficient sourcing strategies., • Passion for innovative sourcing and recruiting techniques to source and connect with diverse and difficult to find talent groups, • Data-driven and with an analytical mindset with the ability to identify metrics and data to back up your strategy, • Proficient experience with Excel, OneNote, Outlook, Teams and/or Slack, • A passion for creating great candidate experience at every stage of the process, • Resilience and forward-thinking approach, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $68,500 - $127,300/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionAbout DDS Engineering and Surveying, LLP DDS Engineering and Surveying, LLP pioneers precision in land surveying, fueling infrastructure projects that shape communities. Our expert team leverages cutting-edge tools like sUAV photogrammetry and point cloud processing to deliver reliable, high-impact survey solutions for utility, energy, and construction clients. Join us to apply your boundary survey expertise in a fast-paced, collaborative environment, where your work drives project success and career growth. Join Our Team: At DDS, you’ll harness advanced technology to deliver precision for transformative projects, from energy infrastructure to community development. Our supportive culture and commitment to safety and quality empower you to grow alongside industry leaders. Benefits: • Health, Dental, and Vision Plans, • 401K with match, • Paid Time Off (PTO), • Life and AD&D coverage, • Short and Long-Term Disability, • HSA and or FSA Accounts, • Process survey data using Trimble Business Center and Carlson for accurate boundary, topographic, and utility survey deliverables., • Perform point cloud processing with Leica Register 360 for 3D modeling and CAD integration., • Conduct sUAV aerial photogrammetry using Pix4D to produce orthomosaics, digital surface models, and topographic data., • Draft survey maps, certified plats, and exhibits using AutoCAD Civil 3D, AutoCAD Map 3D, and/or MicroStation, adhering to client and regulatory standards., • Prepare precise legal descriptions, including metes and bounds and ALTA survey descriptions, for boundary surveys and easements., • Conduct deed research, locate and analyze monuments, and prepare certified boundary plats for complex projects., • Collaborate with field survey crews to ensure data accuracy, occasionally supporting field tasks (e.g., quality control, site verification)., • Work with professional engineers from DDS’s Land Development and Energy Services Groups to integrate survey data into infrastructure projects., • Engage with clients to clarify project requirements and deliver high-quality deliverables on time., • 5–10 years of land surveying experience, with strong expertise in boundary surveys (e.g., deed research, monumentation, certified plats)., • Proficiency in survey data processing with Trimble Business Center and Carlson., • Experience with point cloud processing (Leica Register 360) and sUAV aerial photogrammetry (Pix4D)., • Advanced CAD drafting skills with AutoCAD Civil 3D, AutoCAD Map 3D, and/or MicroStation., • Ability to write accurate metes and bounds and ALTA survey legal descriptions., • Knowledge of land surveying principles and deliverables (e.g., boundary, topographic, ALTA, utility surveys)., • Strong problem-solving skills, attention to detail, and ability to work independently or collaboratively., • Valid driver’s license with a clean driving record for occasional field work.Preferred, • Associate or bachelor’s degree in surveying, geomatics, or related field., • Professional Land Surveyor (PLS) license or Surveyor-in-Training (SIT) certification., • Certified Survey Technician (CST) or FAA Part 107 sUAV certification., • Experience with additional survey types (e.g., utility designation, construction stakeout, right-of-way). Powered by JazzHR p6YrktN8uJ

Job DescriptionWe are seeking a highly motivated Information Technology Engineer with experience in both managed hardware and cloud-based infrastructure. This position will be responsible for troubleshooting, developing, and maintaining systems and networks for our organization. Duties and Responsibilities: • Troubleshoot and address hardware, software and networking issues, • Monitor system performance, • Install, configure, and upgrade hardware and software, • Provide training to users on processes, procedures, and new systems, • Research and evaluate new technologies, • Create and maintain documentation of system configurations Minimum Requirements: • Bachelor’s degree in Computer Science, Information Technology, or related field, • 3+ years professional experience in Information Technology, Systems Engineering, or related field, • Expertise in Windows desktop and Linux operating systems, • Ability to develop scripts to automate tasks and manage systems Desired Knowledge and Experience: • Red Hat Linux, Windows Server, and MacOS operating systems, • Virtualization technologies including XenServer and VMWare, • Active Directory/LDAP, including GPO management, • Networking experience, especially using Cisco IOS, • VLANs and VPN tunnel technologies, • Script and automation environments, • Network security, including ACL management and firewall configuration, • Work in a secure data center environment, • Amazon Web Services and/or Microsoft Entra cloud services, • Hadoop/HDFS/MapReduce environment, • Hive query environment, • PostgreSQL, MySQL, OracleSQL environments, • Redis, • IBM Hardware, • Familiarity with Automated Monitoring (e.g. Nagios) Powered by JazzHR qamBLpOqXj

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID OR Rochester, NY OR Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.? Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners., • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders., • Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience., • Optimizing Products – Being the product expert while being current on product releases and mandatory training. Education and Experience Required • Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles; or, • High School Diploma and either 2 years of HCM experience or 4 years of relevant experience in technical support, call center operations, or other high-volume customer facing roles, • Experience in customer service or previous client interfacing role, • Strong computer skills, including Microsoft Office with proficiency in Excel, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making Preferred • Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME), • Experience in payroll and/or call center environment, • CPP, FPC, APA, and/or SHRM-CP certified, • Self-starter with the ability to handle multiple projects at once Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $24 - $26 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements: