Become part of Heart to Heart Home Care’s extraordinary team of caring professionals. As a Coordinator, you will assist with all aspects of Heart to Heart Home Care’s operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills. Responsibilities include: Must be fluent in conversational Spanish Match, assign and schedule caregivers based on skill level, availability and customer requirements Provide superior customer service and compassion for new clients and their families Receive and process incoming requests for new home care services Specific requirements include: Superior customer service and strong communication skills (written & verbal) Excellent administrative and clerical skills Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange) Remain composed, professional with a positive attitude under pressure and excel in time management Availability for after-hours, weekend and holiday coverage schedule. Other: Troubleshooting and educate staff on how to use our call in & call out system Any other duties related to the position. The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best. Requirements Must be fluent in conversation Spanish. Must be available weekends AND three additional days throughout the week (EX: Saturday-Wednesday or Thursday-Monday). Knowledgeable in Word, Excel, and HHA Exchange a PLUS. Remain composed, professional, and maintain a positive attitude. Job Type: Full-time What we offer: **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Work Location: In person Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Every weekend Monday to Friday Morning shift Work Location: In person
Title: Medical Office Receptionist. Hours: 43 hours per week / 35 hours per week. Compensation: $20 per hour (W2). Must have ability to pay taxes. Position Overview: We are seeking 2 full-time Korean and English speaking medical office secretaries to join our Ophthalmology practice. Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice. No prior experience necessary. On the job training will be provided. The ideal candidate should have excellent communication skills, attention to detail, and a strong ability to multitask in several different job roles. Job roles will be decided at a later date. Possible Key Responsibilities: - Patient Interaction: Greet and check-in patients, ensuring a warm and professional first impression. Provide assistance with initial paperwork and guide patients through the check-in process. - Customer Service: Address patient inquiries and concerns, both in person and over the phone, in a professional and empathetic manner. Facilitate communication between patients and medical staff, ensuring clarity and satisfaction. - Appointment Scheduling: Efficiently manage the scheduling of patient appointments, coordinating with medical staff to optimize the practice’s schedule and accommodate patient needs. - Records Management: Maintain accurate and up-to-date patient and medical records, ensuring confidentiality and compliance with HIPAA regulations. Manage electronic and physical files, organizing them for easy access and retrieval. - Administrative Support: Provide general administrative support to office staff, including filing, data entry, and managing office supplies. Assist in various clerical tasks to ensure the smooth operation of the office. - Check patient’s insurance eligibility, prior authorization and referrals online. - Review, send and start prior authorization for medications online. - Responsible to book eye surgeries and to carefully follow thru to its completion. - Help with medical billing inquires and completion of daily medical billing needs. Qualifications: - High school diploma or equivalent. - Prior experience in a medical office or customer service role is preferred. - Strong interpersonal and communication skills. - Ability to work independently and as part of a team. - Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems. - Detail-oriented with strong organizational skills. ** Benefits:** - 40 hours Personal Time Off - 2 weeks vacation time after full 1 year employment. - Friendly and kind office environment.
Job duties : -Welcomes patients/visitors by greeting patients or visitors, in person or on the telephone; answering or referring inquiries. -Phone answering for incoming calls -Confirming/canceling patients schedule -Verify patients’ insurance coverage and benefits via online systems and phone. -Charging patients - (cash based practice) -Ability to multitask. - Book keeping - data entry Qualifications Mandarin speaking is a plus . MUST have excellent written and oral communication skills. MUST be extremely organized and detail-oriented. MUST work well independently . MUST friendly team player who gets along well with others. MUST be familiar with Microsoft Word, Excel, Google Drive, Docs, Spreadsheets, etc Previous office work experience is a big plus Summary As a Bilingual Office Assistant, you will be a valuable asset to our team with your proficiency in English and Chinese . Your core skills in computer literacy, office experience, and customer service will be essential in providing administrative support and maintaining efficient office operations. With premium skills in QuickBooks and office management, you will contribute to financial record-keeping and office organization. Your ability to communicate effectively in Mandarin, along with your proficiency in Microsoft Word and Excel, will enhance your role in assisting with various office tasks. Join our team and be part of a diverse and collaborative work environment where your skills will be valued and utilized to their fullest potential. Job Type: Full-time Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Work Location: In person