JOB TODAY logo

Construction supervisor jobs in United States - Page 2

Are you a business? Hire construction supervisor candidates in United States

  • WEEKEND MARKET MANAGER
    WEEKEND MARKET MANAGER
    1 month ago
    $18 hourly
    Part-time
    Manhattan, New York

    📍 Location: Canal Street, Manhattan 📅 Schedule: Saturday & Sunday ⏰ Weekend position We’re looking for a responsible, organized, and people-oriented Market Manager to oversee our weekend market and work directly with the booth hosts/vendors. Responsibilities: -⁠ ⁠Coordinate with booth hosts and vendors throughout the market day -⁠ ⁠Help vendors with check-in, booth locations, and setup -⁠ ⁠Make sure vendors are following market rules and guidelines -⁠ ⁠Handle questions, concerns, and day-to-day issues from booth hosts -⁠ ⁠Monitor the market and make sure everything runs smoothly -⁠ ⁠Communicate with vendors professionally and efficiently -⁠ ⁠Help resolve problems quickly and calmly -⁠ ⁠Keep track of attendance and vendor information -⁠ ⁠Assist with opening and closing the market -⁠ ⁠Report any major issues to management We’re looking for someone who: -⁠ ⁠Is highly reliable and punctual -⁠ ⁠Is confident communicating with different types of people -⁠ ⁠Has strong organizational and problem-solving skills -⁠ ⁠Can handle difficult situations professionally -⁠ ⁠Is comfortable taking responsibility and making decisions -⁠ ⁠Has previous experience in retail, events, markets, hospitality, customer service, or management (preferred) -⁠ ⁠Can work both Saturday and Sunday consistently -⁠ ⁠Is comfortable being on their feet and active throughout the day This is a hands-on management position. We need someone who can take ownership of the market, communicate clearly with vendors, and make sure the day runs smoothly without constant supervision. 📩 Interested? Send us your name, phone number, availability, and a brief description of your previous work experience.

    Immediate start!
    Easy apply
  • Manager (AGM)
    Manager (AGM)
    2 months ago
    Full-time
    Westbury

    Job Summary The General Manager / Assistant General Manager provides strategic leadership, operational oversight, and financial management for our food distribution facility. This role is directly responsible for ensuring peak supply chain efficiency, strict cold chain integrity, regulatory compliance, and a safety-first warehouse culture. You will manage everyday operations—spanning inbound inventory, fleet logistics, vendor relations, and P&L accountability—while mentoring a high-performing operations team to achieve company growth targets. Core Responsibilities Operational Leadership & Fleet Logistics • Direct all day-to-day warehouse operations, including inbound receiving, quality control, inventory management, picking, and staging., • Oversee outbound fleet logistics, ensuring optimal route design, Department of Transportation (DOT) compliance, and on-time delivery metrics., • Maintain a continuous improvement culture to maximize warehouse space and reduce cycle times. Food Safety & Regulatory Compliance • Enforce absolute compliance with FDA, USDA, OSHA, and local Department of Health regulations., • Guarantee the strict execution of Hazard Analysis Critical Control Point (HACCP) programs and standard operating procedures (SOPs)., • Act as the primary point of contact for all external facility audits and government inspections. Financial & Vendor Management • Hold full P&L accountability, actively managing operational budgets, capital expenditures, labor costs, and shrinkage rates., • Analyze daily, weekly, and monthly Key Performance Indicators (KPIs) to identify cost-saving initiatives and revenue leakages., • Negotiate strategic service contracts with third-party freight carriers, equipment maintenance vendors, and product suppliers. Team Development & Culture • Recruit, train, mentor, and evaluate warehouse supervisors, drivers, customer service representatives, and sales staff., • Cultivate a transparent, accountable, and rewarding work environment focused on high employee retention and safety., • Oversee labor scheduling and workplace performance metrics to keep operations nimble and properly staffed across all shifts. Required Qualifications • Education: Bachelor’s degree or above (MBA preferred) in Supply Chain Management, Logistics, Business Administration, or a closely related field., • Experience: Minimum of 5 years of progressive leadership experience in a high-volume distribution or warehousing facility (food or beverage industry required)., • Logistics Acumen: Deep understanding of First-In, First-Out (FIFO) inventory rotation, food traceability protocols, and shelf-life tracking. Preferred Qualifications • Direct experience managing mixed private fleets and contract carriers., • Bilingual proficiency (English/Chinese) is a must

    No experience
    Easy apply
  • Junior Handyman / Construction Laborer
    Junior Handyman / Construction Laborer
    2 months ago
    $25 hourly
    Full-time
    Westfield

    Position Title: Junior Handyman / Construction Laborer Reports To: Project Manager / Site Superintendent Location: 90%+ of the time Westfield, NJ Employment Type: Full-Time About Us We are a high-end residential general contractor specializing in the construction and renovation of luxury custom homes. Our projects demand exceptional craftsmanship, attention to detail, and a commitment to quality. We are seeking a motivated Junior Handyman to join our team and support the successful completion of our construction projects. Position Summary The Junior Handyman will assist project managers and skilled tradespeople with various construction, maintenance, and finishing tasks on luxury custom home projects. This role is ideal for a dedicated, hardworking individual who is eager to learn, take direction, and develop hands-on skills in residential construction. The right candidate will take pride in their work and demonstrate reliability, initiative, and attention to detail. Previous construction experience is preferred but not required. A strong work ethic and willingness to learn are essential. Key Responsibilities • Assist with general construction and handyman tasks on active job sites., • Perform basic carpentry, drywall repairs, painting, caulking, and trim work., • Install hardware, fixtures, shelving, and other finish items., • Help maintain job site cleanliness, organization, and safety., • Load, unload, and transport materials, tools, and equipment., • Support subcontractors and skilled trades as needed., • Conduct punch-list and warranty work under supervision., • Perform minor repairs and adjustments to completed work., • Operate hand tools and power tools safely and effectively., • Identify and report quality control issues to supervisors., • Follow all company safety procedures and job site protocols., • Represent the company professionally when interacting with homeowners, designers, architects, and vendors. Qualifications (preferred but not required) • 1–2 years of experience in residential construction, handyman services, or a related field preferred but not required, • Basic knowledge of carpentry, painting, drywall, and general construction practices., • Ability to read a tape measure and use common hand and power tools., • Strong work ethic, reliability, and attention to detail., • Willingness to learn luxury home construction standards and techniques., • Ability to work independently and as part of a team., • Valid driver's license and reliable transportation., • Ability to lift and carry up to 50 pounds and work in varying weather conditions. Preferred Skills • Experience working on high-end residential projects., • Basic understanding of blueprints and construction drawings., • Familiarity with punch-list completion and warranty service work., • Strong problem-solving and communication skills. What We Offer • Competitive pay based on experience., • Opportunities for advancement and skills development., • Exposure to luxury custom home construction projects., • Supportive team environment with experienced industry professionals., • Paid time off, holidays, and benefits package (if applicable). Compensation $25+- per hour, depending on experience and qualifications.

    No experience
    Easy apply
  • Program Coordinator
    Program Coordinator
    2 months ago
    $18–$24 hourly
    Part-time
    Midland Beach, Staten Island

    Job Title: Program Coordinator Schedule: 15-20 hours min. per week Job Type: Part Time FLSA Status: Non-Exempt/ Hourly Department: Cornerstone & Beacon Effective Date: December 2024 Reports To: Program Director, Assistant Program Director and Director of Community Initiatives Pay Range: $18 to $24 per hour (*based on city, state and/ or federal contractual obligations and budgetary allowances) ABOUT UNITED ACTIVITIES UNLIMITED: Staten Island, NY; United Activities Unlimited, Inc. (UAU) is a community-based agency that provides a wide range of services that is inclusive from job placement, youth development programs and community outreach services to inspire, transform, and empower individuals of all ages. UAU is responsive to the needs of diverse populations and implements programs that support positive outcomes for individuals and communities. The comprehensive nature of UAU's programming options and the emphasis on holistic services for individuals and families make UAU an outstanding resource and a pillar of support for communities. UAU is dedicated to the engagement, education, and empowerment of individuals and strives to transform individuals and communities to create a better future. EOE POSITION SUMMARY: The Program Coordinator is responsible for the providing oversight, coordination and organization of activities appropriate for participants physical, emotional, intellectual and social growth. The Program Coordinator will assist in providing direct support to the Program Director and Assistant Program Director is responsible in assisting in providing quality programming for the needs of the participants that UAU serves within the community. The Program Coordinator is responsible for providing oversight assistance with staff. EOE PRIMARY JOB RESPONSIBILITIES (include but are not limited to): · Provide supervision to both staff and participants to ensure safety and ratio protocols are meet. · Maintain participant files and records and assist with data entry, as directed and required per DYCD · Maintain accurate attendance records on a daily basis as directed and required per DYCD · Assist with participant arrival and dismissal, as needed · Communication with participants and families as required · Model, enforce, teach and develop age appropriate social, physical and emotional behaviors · Lead and/or assist in development and implementation of outreach and deliverable programs to engage potential participants and families within the community. · Create and facilitate a safe, fun and visually appealing productive learning environment for youth · Model, enforce, teach and develop age appropriate social, physical and emotional behaviors · Employ positive behavior management strategies for disruptive and negative behaviors · Demonstrate positive leadership and act as a positive role model to participants · Participate in ongoing professional development · Perform set up and clean up duties every day in alignment with Department of Health regulations and UAU policies · Abide by all safety protocols as outlined by the Department of Health/ OCFS, DYCD and UAU · Assume the responsibilities of the Program Director and or Assistant Program Director in their absence · Performs other related duties as necessary or assigned JOB QUALIFICATIONS: ● Associates Degree preferred, High School diploma or GED (Highschool Equivalency Diploma), required ● Matriculated college student or better from an accredited university or college, preferred ● 1+ year experience working with children and at risk youth, ages 13 to 18 years of age, preferred ● Must have a valid drivers license. ● Must have a commitment to work from a strength-based perspective ● Must be culturally competent - ability to understand, be sensitive to the needs of, communicate with and effectively interact with people across cultures, at risk youth and a variety of age ranges ● Must pass reference checks and background as designated by DOH, DYCD and UAU ● Strong verbal and written communication skills ● Strong problem solving and mathematical skills ● Excellent organizational and time management skills ● Demonstrated ability to conduct and complete work independently ● Willing to take initiative and be flexible when needed ● Excels working in a collaborative environment to achieve target objects and outcomes PHYSICAL REQUIREMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit or walk – run occasionally based on programmatic needs. Specific vision and hearing abilities are required by this job as outlined below. · Incumbent will be scheduled based on operational need. · Working both indoors and outdoors (based on appropriate and safe weather conditions). · Involves sitting approximately 30% of the day, walking or standing the remainder – including running or lite jogging based on activity and programming needs. · Must be able to remain in a stationary position for at least 20% of the time. · May include working prolonged periods of time standing and walking, about 95% of the day. · The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. · The ability to observe details at close range (withing a few feet or more of the observer). UAU has attempted to accurately describe this position but reserves the right to change the same, add or delete duties outlined within the sole discretion of UAU at any time. This job description in no way implies that these are the only duties including essential duties to be performed by the employee occupying this position.

    Immediate start!
    Easy apply
  • Retail Supervisor
    Retail Supervisor
    2 months ago
    $20–$21 hourly
    Full-time
    Short Hills, Millburn

    Job Summary We are seeking a dynamic and energetic Concession Supervisor to lead our retail concession located inside of Bloomingdale's in Short Hills, NJ. In this role, you will oversee daily store activities, manage the overall business, conduct visual merchandising tasks, ensure exceptional customer service, and maintain optimal inventory levels. Your leadership will drive sales growth, streamline operations, and foster a positive shopping environment. This position offers an exciting opportunity to develop your management skills while contributing to a vibrant retail setting. Duties • Supervise daily concession operations, ensuring smooth and efficient store performance, • Lead, motivate, and execute knowledge on customer service excellence, sales techniques, and operational procedures, • Manage inventory control, including stock replenishment, ordering, purchasing, and merchandising to maximize sales opportunities, • Oversee cash handling, POS (Point of Sale) systems, and cashiering processes with accuracy and integrity, • Conduct employee orientation sessions, interviews for new hires, and ongoing training & development initiatives, • Implement pricing strategies and promotional activities to boost sales and meet revenue targets, • Maintain organized bookkeeping records, payroll processing, and budget management to ensure financial accuracy, • Enforce store policies related to safety, cleanliness, and compliance while fostering a positive team environment Requirements • Proven supervisory experience within retail environments; experience in managing retail sales is highly desirable, • Strong knowledge of retail industry sales management, inventory management, POS systems, and merchandising practices, • Excellent communication skills in multiple languages or bilingual abilities are a plus; ability to connect with diverse customer bases, • Demonstrated skills in negotiation, operations, inventory control and visual merchandising, • Proficiency in basic math for cash handling, pricing calculations, inventory tracking, and financial reporting, • Experience with operational management tasks such as budgeting, purchasing, stock control, and shift management, • Leadership qualities with the ability to motivate, manage time effectively, and handle multiple priorities confidently, • Familiarity with retail store product knowledge is advantageous, • Strong organizational skills combined with phone etiquette and customer service expertise Join us as a Concession Supervisor where your leadership will energize our team and elevate the shopping experience! We value proactive individuals who thrive in fast-paced environments and are passionate about delivering outstanding service. This paid position offers an excellent platform for career growth within the retail industry. Benefits: • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance Work Location: In person

    Immediate start!
    Easy apply
  • Part time Supervisor
    Part time Supervisor
    2 months ago
    Full-time
    Williamsburg, Brooklyn

    We are seeking a reliable and motivated Part-Time Supervisor to oversee daily operations and support the team during assigned shifts. The ideal candidate is a strong leader with excellent communication and organizational skills who can ensure smooth operations, maintain high customer service standards, and assist with staff supervision. Key Responsibilities: Supervise daily operations during assigned shifts. Lead, motivate, and support team members to achieve performance goals. Ensure excellent customer service and promptly resolve customer concerns. Monitor employee attendance, productivity, and compliance with company policies. Assist with staff scheduling, shift coverage, and task delegation. Train and mentor new employees as needed. Maintain a clean, safe, and organized work environment. Handle opening and closing procedures, including cash handling and reports (if applicable). Communicate operational updates and issues to management. Ensure inventory, supplies, and equipment are properly maintained. Requirements: Previous supervisory or leadership experience preferred. Strong communication, leadership, and problem-solving skills. Ability to work independently and make sound decisions. Excellent organizational and time management skills. Flexible availability, including evenings, weekends, and holidays if required. Basic computer and point-of-sale (POS) system knowledge is an advantage. High school diploma or equivalent required; additional education is a plus.

    Easy apply
  • Proposal Coordinator
    Proposal Coordinator
    1 day ago
    Full-time
    Franklin Lakes

    The Proposal Coordinator works within the corporate marketing team to support proposal development, qualifications, award submissions, and marketing materials. This role works under the guidance of the Marketing/Proposal Manager to collaborate closely with technical staff and firm leadership on proposals and multiple deadline-driven project. As Proposal Coordinator, you will be an integral member of a team involved with: Coordinate proposal development, including technical writing, editing, and proofreading. Develop content such as executive summaries, project descriptions, qualifications, resumes, and responses. Interpreting RFP requirements and researching background materials. Coordinating preparation and application of industry award pursuits Liaising with marketing staff in our other offices Maintaining our database of proposal pursuits and projects Learning our project and client portfolio. Qualifications and Education Requirements Bachelor’s Degree in English, Communications, Marketing, Business or a related field. or equivalent experience required. 5 years of experience with a related consulting business – Preference to engineering consulting, professional services, architecture, construction or similar industries. 5+ years of experience developing and coordinating responses to formal RFPs, and RFQs, within a consulting, engineering, AEC, or professional services organization. Exceptional writing, editing, and proofreading skills with high attention to detail, ability to write clearly with a high level of accuracy, using proper grammar, spelling, and punctuation. Professional experience with Deltek Vantagepoint highly desirable, experience with CRM required. Advanced Proficiency with MS Office Suite (Word, PowerPoint, Outlook, Excel, etc.). Professional (working) knowledge of Adobe Creative Suite, particularly InDesign, is considered an asset. Excellent communication skills and ability to communicate thoughts and technical ideas in an accessible way, both verbally and in writing. Ability to work efficiently as part of a team on concurrent, deadline-driven projects; willingness, and ability to succeed in a collaborative, team-based environment. The hourly bill rate that we are aiming for is $65-85 hourly. Providing a wide range here as we are targeting candidates with about 5-8 years’ experience.

    Easy apply
  • Front of House Manager
    Front of House Manager
    13 days ago
    $75000–$80000 yearly
    Full-time
    Manhattan, New York

    One Michelin-starred, Casa Mono is seeking an FOH Manager. Celebrating 21 years of award-winning service, located just east of Union Square. Our Spanish seasonal menu is based on sustainable seafood, a whole animal butchery program, and produce from Union Square Greenmarket. Our wine list consists of nearly 600 wines, representing a thoughtful and thorough selection of Spain’s rapidly expanding world of wine. New York Times Top 100 Restaurants in NYC New York Times 3-Stars Michelin 1 Star since 2009 Role Description: This is a full-time position for FOH Manager. We are looking for a candidate who takes a 'hands-on' approach to management and is willing to lead by example and with empathy. You will work to support our staff to successfully provide guests with a service that is warm, knowledgeable & appreciative. In addition to being present on the floor during service, your job duties will include events, and administrative tasks such as composing daily reports, cash handling, ordering & closing the restaurant. The ideal candidate will have a keen eye for detail, strong leadership skills, and a passion for hospitality. They will positively lead and inspire the service team, contributing to a collaborative work environment and culture. Desired Qualifications: Excellent communication and interpersonal skills Attention to detail and ability to work in a fast-paced environment Passion for wine and understanding of Spanish wine varietals and regions Efficient in OpenTable and Toast POS Systems Must have 2 years experience in an NYC restaurant as a Manager Food Handlers certification preferred Have a warm, positive, and noticeably appreciative demeanor toward guests and colleagues Be able to effectively communicate, give and take constructive criticism, and productively lead a team Must be able to easily adapt and improvise. Must have a strong focus, heightened attention to detail, organizational skills, and a passion for the hospitality industry We Are an Equal Opportunity Employer Please reply to this post with your resume and cover letter. We offer comprehensive benefits: medical, dental, vision, 401K, vacation

    Immediate start!
    Easy apply
  • Apparel Production Manager
    Apparel Production Manager
    13 days ago
    $75000–$95000 yearly
    Full-time
    Manhattan, New York

    Apparel Production Manager Ealytex Global Inc. is an apparel manufacturing and importing company. We are looking for an Apparel Production Manager to join our fast-growing business. Responsibilities: Apparel Production Manager will have the following responsibilities: Product Development · Able to analyze fashion trend and recommend fabric collections to customers · Forsee potential quality issues during development stage to avoid production issues. Costing · Manage seasonable cost sheets, seeking ways to hit target from customers while maintaining our marginal goal. · Partner with customers and our internal team for cost saving options · Analyze costing data and maintaining costing histories and continue to look for strategies to improve the margin Production Management · Responsible for full apparel production process from product development to production and ensure delivery on track. · Monitor WIP, identify risks, communicate with oversea office and customers to resolve the potential issue. · Follow up factory compliance status with factories and customers. · Maintain accurate production records, order information, and production tracking reports. Job Type: Full-Time Salary: $75,000-$95,000 a year Education: · Bachelor's degree (preferably in Apparel) Experience: · 5-10 years of work experience in apparel production or garment industry is a must. · Have proficient knowledge in garment construction, knit / woven fabric contents and construction. · Have experience in managing product development/costing/vendor negotiations. · Have strong analytic skills and organization with excellent attention to details · Manage customer accounts independently. Benefits: · 401 (K) · Health Insurance · Dental Insurance · Vision Insurance · Paid time off Physical Setting: · Office Schedule: · Monday to Friday Supplemental pay types: · Bonus pay Ability to commute/relocate: · New York, NY 10018, Reliably commute or planning to relocate before starting work (Preferred)

    Immediate start!
    No experience
    Easy apply
  • Door & Hardware Mechanic
    Door & Hardware Mechanic
    15 days ago
    $30–$35 hourly
    Full-time
    Mott Haven, The Bronx

    Full-Time | Commercial Division 8 Aftermarket Service Pay: $30.00 - $35.00 per hour Job description: Ally Door Hardware – Bronx, NY Full-Time Door & Hardware Mechanic | Commercial Division 8 Aftermarket Service Position Overview Ally Door Hardware is seeking an independant, reliable, seasoned Door & Hardware Mechanic to join our growing commercial aftermarket service team. This position is responsible for servicing, repairing, adjusting, and installing commercial doors, locks, door closers, exit devices, and related architectural hardware throughout New York City. The ideal candidate has experience in commercial doors and hardware, locksmithing, construction trades, carpentry, maintenance, and enjoys troubleshooting problems in the field. Has the ability to carry heavy tool bags, hardware and doors and can travel on Mass Transit. Candidates with 3 + locksmith experience are encouraged to apply. Responsibilities Commercial Door & Hardware Service: Diagnose, troubleshoot, repair, and adjust commercial doors and hardware. Install and service: Mortise locks Cylindrical locks Door closers Exit devices / panic hardware Hinges and pivots Door coordinators Thresholds and weatherstripping Repair doors that: Do not latch properly Drag, sag, or bind Have damaged hardware Have ADA or life safety operational issues Field Service Operations Respond to scheduled service calls throughout NYC. Complete multiple service calls per day. Communicate job status with the Sales/Project Manager and office staff. Take job site photos before and after work is completed. Maintain professional relationships with clients and building personnel. Documentation: Complete field work orders accurately and completely. Record labor hours and materials used. Document additional deficiencies and recommended repairs. Submit completed work orders and photos daily. Tool Management: Maintain company vehicle in a clean and organized manner. Maintain inventory of commonly used parts and hardware. Report inventory shortages and tool issues promptly. Safety: Follow company safety policies and procedures. Use proper PPE and safe work practices. Maintain clean and safe work areas. Benefits: Continued Education & Training PTO / Safe & Sick Leave Tools provided Application Question(s): Do you have a valid driver's license? Have you worked with door closers, exit devices, or panic hardware? How many years of commercial door and hardware experience do you have? Are you comfortable traveling throughout NYC daily? What hourly rate are you seeking? Experience: Locksmithing: 3+ years (Required) Ability to Commute: Bronx, NY 10455 (Required) Work Location: In person

    Easy apply
  • LCSW-Clinical Supervisor
    LCSW-Clinical Supervisor
    19 days ago
    Part-time
    Oradell

    Job Overview Steady Steps Counseling is seeking a Licensed Clinical Social Worker (LCSW) to serve as a Clinical Supervisor. The Clinical Supervisor will provide clinical oversight, guidance, and supervision to our LAC and LSW staff, supporting their professional development and ensuring the delivery of ethical, effective, and high-quality client care. The role will include providing regular supervision, case consultation, support with clinical decision-making, and guidance related to treatment planning, documentation, risk assessment, and professional development. The Clinical Supervisor will also help ensure that clinical practices remain consistent with professional standards, New Jersey licensing requirements, and the values of Steady Steps Counseling. Responsibilities • Provide individual and/or group clinical supervision to eligible clinicians and supervisees., • Support clinicians in developing effective treatment plans and appropriate clinical interventions., • Review clinical documentation and provide feedback regarding quality, accuracy, and compliance., • Provide consultation regarding complex cases, risk assessment, crisis situations, and clinical decision-making., • Support clinicians in maintaining appropriate professional boundaries and ethical standards., • Assist with onboarding and ongoing clinical development of therapists., • Promote the use of evidence-based and client-centered therapeutic approaches., • Maintain appropriate supervision documentation and records., • Collaborate with practice leadership regarding clinical needs, policies, and quality improvement., • Remain current with applicable New Jersey social work regulations, licensing requirements, and ethical standards. Experience • Current, valid New Jersey LCSW license in good standing., • Clinical supervision experience required., • Experience providing outpatient mental health services., • Strong knowledge of clinical documentation, treatment planning, risk assessment, and ethical standards., • Strong communication, organization, and leadership skills., • Ability to provide supportive, constructive, and clinically appropriate supervision. Position: Part-time/Hybrid Benefits: • Flexible schedule Work Location: Hybrid remote in Oradell, NJ 07649

    Immediate start!
    No experience
    Easy apply
  • Retail Supervisor
    Retail Supervisor
    2 months ago
    $23–$25 hourly
    Full-time
    Manhattan, New York

    The Role at a Glance The Sales & Experience Lead helps bring the magic of the FAO Schwarz flagship to life each day, leading a team of associates in creating joyful, memorable, and one-of-a-kind moments for every guest who walks through the doors. This role is all about energy, presence, and people — coaching the team in real time, celebrating great service, and making sure the wonder and excitement of the brand can be felt across the entire floor. In a store where no two days are ever the same, this role thrives in the unexpected, leads from the heart of the action, and helps turn everyday visits into unforgettable experiences. Creating the Magic Lead the Floor • Set and protect the guest experience standard across every touchpoint on the floor, ensuring every interaction is warm, energetic, theatrical, and consistently on-brand., • Be an active, visible presence on the floor, conducting regular observations and providing direct, specific feedback that raises the bar for guest engagement, product knowledge, and service., • Manage guest flow and partner with the MOD to revise zoning in real time, adjusting floor coverage to keep things moving smoothly throughout the day., • Lead floor-level execution of special events, brand activations, and experience refreshes, ensuring your area is prepared, the team is briefed, and every moment lands., • Escalate guest feedback and experience issues to store leadership constructively and promptly, always arriving with context and a proposed solution. Lead the Team • Bring self-awareness to your leadership by actively seeking feedback, investing in your own growth, and adapting your approach to get the best from a diverse team., • Coach and develop a team of associates, tailoring your approach to bring out the best in each person and build capability across the full range of floor responsibilities., • Get new team members up to speed quickly during onboarding, ensuring they feel confident and supported in their roles from day one., • Recognize strong performance and hold the team accountable when expectations are not met, escalating people concerns when needed., • Embed product knowledge and sales skills on the floor, reinforcing the connection between great storytelling, guest engagement, and commercial results through practical, everyday coaching. Run the Operation • Own the daily zone chart, deploying the team across the sales floor to ensure coverage is always clear, balanced, and responsive to business needs., • Lead opening and closing routines, ensuring the floor is operationally ready before guests arrive and is properly set each day., • Maintain the readiness standard across your area of responsibility, ensuring props, costumes, product availability, and equipment are always guest-ready and that gaps are resolved before they reach the guest., • Oversee daily cash-handling operations, ensuring the team consistently meets standards so every transaction is accurate, compliant, and trusted., • Step in to support the Manager on Duty as needed, taking ownership of the floor, supporting the team across all areas, and ensuring the guest experience never drops, regardless of who is leading the shift. Drive Business Performance • Build a team where confident, natural selling is the everyday standard, and every associate understands their role in driving store performance., • Coach the team to read the room across experiences, demonstrations, and the sales floor, using product knowledge and selling skills to convert guest curiosity into purchases at every opportunity., • Use performance data, floor observations, and product knowledge to develop a clear point of view on how your area is performing and where the opportunities lie., • Share commercial context with the team regularly to ensure they understand how their engagement connects to results and where to focus their energy. Partner Across the Store • Collaborate with Visual, Operations, and Store Leadership teams to keep your area on-brand, well-presented, and aligned with daily priorities., • Partner with fellow Leads so the store operates as one cohesive team, sharing knowledge, aligned on standards, and covering for each other where needed., • Be the eyes and ears on the floor, surfacing guest insights, team feedback, and operational trends to store leadership so the right decisions are made., • Keep the team informed and aligned on events, business goals, and expectations so nothing comes as a surprise and everyone shows up prepared. What Success looks like You're doing well in this role when: • Guests leave the store feeling better than they did when they walked in, already thinking about their next visit., • Your area of responsibility is consistently running to standard, and the wider floor never drops when you take the lead., • The team knows what's expected, feels supported, and is growing in confidence, product knowledge, and hospitality instinct., • Sales targets are being met, and associates understand how their engagement drives results., • Shifts run smoothly: the floor is covered, the team is aligned, and guest concerns are resolved before they escalate., • When areas of responsibility rotate, the handoff is seamless – standards are upheld, the team adapts, and the guest experience never skips a beat., • You are the calm, trusted presence that leaders rely on and associates turn to, and your growth in the role is visible to everyone around you. This role aligns with Level M3 in our Career Framework and reflects first-line leadership responsibility, subject-matter expertise across the sales floor and experience areas, and growing ownership of team performance and delivery. It provides a strong foundation for progression into Assistant Manager roles (Level M4). What you’ll bring You don't need to be perfect, but you do need to believe that no moment is too small to be extraordinary. • 2+ years of leadership experience in retail, hospitality, theatre, performance, or experiential environments., • Experience coaching and developing a team through feedback and daily floor leadership, with the ability to flex your approach across different skill sets and responsibilities., • Strong presence on the floor and confidence making real-time decisions in a busy guest environment., • The ability to balance theatrical guest engagement with operational discipline and commercial awareness., • A genuine interest in toys, play, and what the brand stands for., • Ability to stand for extended periods and lift up to 25 pounds., • Flexibility to work days, evenings, weekends, and peak retail periods. Experience in experiential, flagship, or performance-based environments is a strong plus. A love of play is non-negotiable. This job description should not be construed to contain every function/responsibility that may be required to be performed by this role. Employees are required to perform other related functions as assigned. The Perks of Play Because Magic should be rewarding. • Competitive hourly pay, • Generous bonus structure, • Medical, Dental, and Vision Plans, • Paid time off, • Paid & Unpaid Sick Time, • Team member discount, • Commuter benefits, • 401k match, • Opportunities for growth, • Training that builds confidence, skills, and product knowledge, • A workplace that celebrates creativity, individuality, and joy Our Commitment FAO Schwarz is proud to be an inclusive workplace where everyone feels welcome to bring their full selves to work. We believe diverse perspectives make the magic stronger, and we are committed to creating an environment where everyone can thrive.

    No experience
    Easy apply
left arrow icon
12