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  • Quality Control Specialist
    Quality Control Specialist
    15 hours ago
    Full-time
    East Bronx, The Bronx

    About the Company: Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people—not just our trucks—set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don't just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved. We are seeking a detail-oriented and customer-focused Field Quality Control Specialist and a Lead to ensure the highest standards are upheld on residential moves throughout the tri-state area. This role is responsible for visiting job sites, evaluating crew performance, and ensuring that all moving operations meet company expectations, safety standards, and client needs—particularly with high-profile clients. Key Responsibilities: • Conduct on-site inspections of packing, loading, unloading, and overall move execution, • Ensure all work meets company policies, customer expectations, and safety regulations, • Monitor crews in real time, offering support and resolving issues as they arise, • Deliver constructive feedback and on-the-spot coaching to moving crews, • Provide exceptional customer service and de-escalate issues professionally when needed, • Serve as a key point of contact for clients during move execution, especially high-profile individuals, • Maintain accurate records of job visits, client feedback, and quality metrics, • Collaborate with dispatch and operations to address issues and improve processes, • Identify recurring problems and recommend improvements to training or procedures, • Support new crew member training on quality standards, safety, and professionalism, • Generate reports if and when needed on the field performance Qualifications: • Prior experience in quality audit the moving industry, consumer service, or hospitality is needed, • Moving experience is required, • Strong customer service skills; ability to remain calm, courteous, and solution-oriented, • Must be comfortable dealing with high-net-worth and VIP clientele, • Clean driving record and valid driver's license (company vehicle provided), • Excellent communication skills (verbal and written in English), • Proven ability to assess team performance and give effective feedback, • Physically able to be on-site, including walking, lifting, and evaluating loading processes, • Strong organizational and problem-solving skills, • Strong attention to detail, • Tech-savvy and comfortable with basic reporting tools and mobile communication Salary depends on the level of role and experience: $23/h - 35/h This role may be filled at the Specialist or Lead level depending on experience and demonstrated capability. Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Mover's mission. Roadway Movers, Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Roadway Movers, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Warehouse Associate
    Warehouse Associate
    1 month ago
    $17 hourly
    Full-time
    Manhattan, New York

    Premier food distribution company committed to delivering high-quality, fresh, and packaged food products to retailers, restaurants, and institutions across the region. Our mission is to bridge the gap between producers and consumers by ensuring timely, reliable, and efficient distribution of food items. Position: Personal shoppers, pickers and Inventory Clerks Department: Outbound and Inbound Location: Brooklyn and Manhattan Pay Rate: $17.00 Job Summary: We are seeking a diligent and reliable Warehouse Associate to join our dynamic team. The successful candidate will be responsible for a variety of tasks within the warehouse, including picking and packing orders, managing inventory, scanning items, and working efficiently in a fast-paced environment. This role requires attention to detail, physical stamina, and a commitment to maintaining high standards of safety and productivity. Key Responsibilities: • Picking and Packing:, • Accurately pick items from warehouse shelves based on order specifications., • Pack items securely and efficiently to ensure safe delivery to customers., • Label packages with the correct shipping information and handle with care., • Inventory Management:, • Maintain accurate inventory records by updating stock levels as items are picked and packed., • Conduct regular inventory counts and reconcile discrepancies., • Assist in organizing and arranging stock in the warehouse for optimal efficiency., • Scanning and Data Entry:, • Use barcode scanners to track items as they move through the warehouse., • Ensure all items are scanned correctly to maintain accurate inventory records in the warehouse., • Fast-Paced Environment:, • Work efficiently to meet deadlines and manage high volumes of orders, especially during peak times., • Maintain a high level of productivity while ensuring accuracy and attention to detail., • Adapt quickly to changes in order volume and warehouse procedures., • Safety and Cleanliness:, • Follow all safety guidelines and procedures to ensure a safe working environment., • Keep work areas clean and organized to prevent accidents and facilitate smooth operations. Ensuring safety is a requirement., • Report any safety hazards or equipment malfunctions to the supervisor immediately., • Team Collaboration:, • Work collaboratively with other warehouse associates and team members., • Communicate effectively with supervisors and other departments to ensure seamless operations., • Participate in team meetings and contribute to a positive and productive work environment., • Qualifications:, • High school diploma or equivalent., • Previous warehouse experience preferred but not required., • Ability to operate barcode scanners and warehouse management software., • Strong attention to detail and organizational skills., • Physical ability to perform manual labor, including lifting up to [50 lbs], bending, and standing for long periods., • Excellent time management skills and the ability to work in a fast-paced environment., • Good communication and teamwork skills., • Working Conditions:, • This position involves standing, walking, and lifting for extended periods., • The warehouse environment may be subject to varying temperatures and noise levels., • Protective equipment such as gloves, safety shoes, and high-visibility vests may be required., • Benefits:, • Opportunities for advancement and career growth., • Training and development programs.

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