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Responsibilities: - Conduct patient assessments to determine their needs and develop appropriate treatment plans - Provide clinical counseling and behavioral therapy to individuals, families, and groups - Work with children and adolescents in a pediatric setting, addressing their emotional and behavioral issues - Conduct research and stay up-to-date on the latest developments in the field of social work - Collaborate with other healthcare professionals to ensure comprehensive patient care - Utilize applied behavior analysis techniques to assist individuals with autism spectrum disorder - Provide support and counseling to individuals experiencing post-traumatic stress disorder (PTSD) - Advocate for the needs of patients and their families, ensuring they receive the necessary resources and support Requirements: - Bachelor's or Master's degree in related field - Valid mental health license or certification - Knowledge of clinical counseling techniques and behavioral therapy methods - Understanding of trauma-informed care principles for patients with PTSD - Strong interpersonal skills and ability to build rapport with patients and their families - Excellent communication skills, both written and verbal - Ability to work collaboratively as part of a multidisciplinary team If you are passionate about making a difference in people's lives and have the necessary qualifications, we invite you to apply for this rewarding position. We offer competitive compensation packages, opportunities for professional growth, and a supportive work environment. Join our team today! Job Type: Contract Pay: $30.00 - $40.00 per hour Expected hours: 10 – 20 per week Medical Specialty: Addiction Medicine Psychiatry Schedule: Choose your own hours License/Certification: Clinical Social Worker (Preferred) Shift availability: Day Shift (Preferred) Ability to Commute: Staten Island, NY 10301 (Required) Work Location: Hybrid remote in Staten Island, NY 10301
We're looking for a Contract Customer Service Representative to join our team and support our members exceptionally. This role involves engaging with Garner members via phone, chat, and email to help them find the right healthcare for their needs, understand how our program works, and get their eligible claims paid. We seek detail-oriented individuals with strong written and verbal communication skills who can stay organized, handle complex situations, and maintain professionalism in every interaction. The ideal candidate will demonstrate a passion for helping others, an ability to de-escalate challenging situations, and a clear commitment to providing the best service possible. Key Requirements: Applicants must be located within the United States and must work in the United States for the duration of their employment. International applicants will not be considered. Excellent written and verbal communication skills: You must express yourself clearly and professionally, especially in written communication (emails, chat), with no grammatical or spelling errors. We value clear, concise writing. De-escalation skills: You must handle tense or difficult situations with empathy and patience. We want candidates who are comfortable managing escalations and who can demonstrate problem-solving abilities in these contexts Attention to detail: We are looking for candidates who can accurately follow instructions, pay close attention to member inquiries, and ensure solutions are clear and correct. Responsibilities: Deliver exceptional service to our members via phone, chat, and email, offering education, guidance, and healthcare benefits and claims assistance. Follow best practices for handling member inquiries and proactively suggest process improvements when identified. De-escalate member concerns with empathy and professionalism, providing effective and accurate solutions. Maintain a high level of accuracy in all written communication; ensure grammar, spelling, and punctuation are always correct. Attention to detail is critical: accurately capture member information, follow up on requests, and keep clear records of interactions. Send us your resume, we pick the best candidates randomly