Assistant Stylist
15 days ago
Plymouth Meeting
Overview The Assistant Stylist is responsible for engaging with guests, consulting on their hair care needs, recommending products and services, and providing quality professional services with an emphasis on the guest’s total look. The role is temporary, designed to prepare talent for a stylist position, with mentoring by an Elite or Master Stylist during the first months and increasing responsibilities thereafter. Principal Duties & Responsibilities Performance Deliver exceptional guest service and contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty, and retail shrink. Support mentor Stylist in meeting sales and productivity goals for hair services and haircare products through: Add‑on recommendations Shampoo and treatment process Blowouts and styling Global and retouch color applications Assisting with foils Cleaning/sanitation and organizing duties Pre‑booking Retail recommendations After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable. Perform product demonstrations with guests to drive sales and enhance the guest experience. Support execution of in‑store events, promotions, and marketing initiatives that deliver an unrivaled guest experience. Stay informed regarding new and existing industry trends, products, and services, and be knowledgeable about their ingredients and benefits. Maintain prompt, regular attendance. People Develop guest relationships through consultations and appropriate recommendations. Serve all guests, including walk‑in guests, in a timely and efficient manner under the mentorship of another stylist. Collaborate with skin therapists and the retail team to provide a total‑store, well‑rounded guest experience. Establish professional peer and brand partner relationships that foster collaboration for exceptional guest service. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and sales floor. Process Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. Follow established service protocols to ensure a consistent and exceptional guest experience. Utilize appropriate booking and clientele systems to book guests for return services and events. Communicate any supply needs to the Experience Manager to ensure guest readiness. Maintain outstanding store operational standards, including cleanliness of salon, sales floor, restrooms, backroom, break area, and any additional assigned area. Attend mandatory trainings and meetings for continuous professional development. Adhere to the Ulta Beauty dress code. Protect company assets by following loss prevention best practices and providing exceptional guest service. Execute other operational tasks as directed. Job Qualifications Education Cosmetology license Skills Basic understanding of latest salon techniques for performing haircutting, hair color, lightening, styling, texture, treatment, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories. Basic understanding of equipment and chemicals needed to perform technical work. Basic understanding to demonstrate, recommend, and sell pro hair care and makeup products. Developed communication skills. Ability to work independently and as part of a team. Ability to build and maintain strong customer relationships and clientele. Special Position Requirements Work a flexible schedule to include days, evenings, weekends, and holidays. Working Conditions Frequent mobility during shift. Frequent bending, reaching, and twisting. Continuous lifting and/or moving up to 10 lbs. during shift. Ability to stand for long periods of time during shift. Continuous coordination and manipulation of objects during shift. Frequent use of a computer, telephonic devices, and related office and cosmetology supplies. If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether a reasonable accommodation can be made so the associate can perform the essential functions of the job. Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. #J-18808-Ljbffr