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Job DescriptionBenefits: • 401(k), • Employee discounts Goldfish Swim School is the fastest-growing national learn-to-swim program across the country. We are currently offering an exceptional management opportunity with boundless career and professional growth pathways as our expansion across the vibrant landscape of New York continues. Join our team to embark on an exciting journey of personal and professional development! Applications for this position will be closed on 9/1/2024, post will be closed sooner if the right candidate is found, please apply ASAP if interested. Why Join Goldfish Swim Schools? At Goldfish Swim Schools, we're committed to providing a positive and inclusive environment where children can learn valuable life skills and build confidence in the water. Our General Managers play a crucial role in shaping the Goldfish experience for our customers and staff. We offer competitive compensation, opportunities for professional growth, and a supportive team culture where your contributions are valued and recognized. Join us and be a part of something truly special! See our video on the Goldfish Experience: Summary: As our General Manager, you will be responsible for overseeing the day-to-day operations of our swim schools in Yorktown Heights, New Rochelle, or Yonkers. You'll lead a large team of staff members, including swim instructors, lifeguards, and customer service representatives, ensuring that each member of our team is equipped with the skills and resources they need to succeed. In addition, you will also be responsible for maintaining facility cleanliness, implementing marketing strategies, driving membership sales and promoting our core Goldfish customer values. Primary Responsibilities: • Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures., • Manages the staff of GSS to ensure high productivity, excellent performance, and positive employee satisfaction., • Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS., • Interacts with the Deck Supervisors on issues related to class scheduling, student progress, customer service, and employee performance and training., • Provides sales and marketing training to all qualified sales staff., • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved., • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained., • Gains knowledge and experience of scheduling software to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions., • Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment., • Initiates and oversees workplace employee activities (Fun Department) with the goal of achieving improved employee satisfaction., • Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP., • Maintains current certifications and stays up-to-date professionally on the aquatics and management field., • Schedules staff and manages payroll., • Fulfills other duties and responsibilities as assigned by the Employer. Job Qualifications and Skills Required: • College Degree required. Bachelors degree in business administration, communications, or equivalent is desired., • Certified Pool Operator (CPO) certification is ideal and will be required for the position., • Problem solver and creative thinking skills to identify and resolve challenges that students encounter., • Experience with Customer Relationship Management (CRM) software and sales tracking., • Experience with payroll systems and employee scheduling software., • Excellent leadership, communication, and interpersonal skills., • Positive attitude and a genuine desire to make a difference in the lives of children and families in our community., • Passion for customer service and a commitment to upholding Goldfish Swim Schools' core values (Integrity, Compassion, Trust, Accountability, and Fun)., • Some evenings until 8pm (~3/week) and one weekend day per week (5 hour shift, done by 2pm)., • Must pass background examinations (included with training). Preferred: • Experience as a youth sports instructor/coach, camp counselor, or aquatics instructor/supervisor is preferred. Ability to work with children., • Strong aquatics background, including instruction and lifeguard experience is desired., • Experience hiring, managing, and training teams., • Business experience in membership sales is ideal., • Experience with payroll systems and employee scheduling software., • Experience with maintenance of pool equipment and pool sanitation systems., • Ability to work collaboratively with cross-functional teams and thrive in a fast-paced environment., • Positive attitude and a genuine desire to make a difference in the lives of children and families in our community. Benefits: • 401(k), • Health insurance, • Employee discount, • Flexible schedule, • Paid time off Goldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see: NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer Starting Pay Rate: $60,000-$90,000 moderate.

Job DescriptionAbout CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. About the Team: The B2B Operations team is responsible for scaling and delivering CookUnity's new business verticals, such as Smart Fridge and Cold Meal programs, across corporate and healthcare environments. The team collaborates closely with B2C operations, product, and customer experience to ensure seamless execution, operational reliability, and scalable systems that support growth. The role: he Healthcare Operations Manager is responsible for the operational performance, quality, and scalability of CookUnity's Medically Tailored Meals (MTM) healthcare programs. This role oversees the daily execution of care coordination operations, ensuring members are successfully onboarded, supported throughout the program, and receiving meals reliably while maintaining compliance with payer and healthcare program requirements. The Healthcare Operations Manager leads the Care Coordination team and ensures operational workflows—from member intake and eligibility verification to order support and service resolution—are executed accurately and consistently. Because operational accuracy directly impacts healthcare claims and reimbursement, this role also works closely with Finance and Revenue Operations to minimize operational errors that could lead to claim denials or payment delays. This is a hands-on leadership role focused on operational rigor, accountability, and continuous improvement within a regulated healthcare environment. Responsibilities:1. Care Coordination Team Leadership & Performance Lead and manage the Care Coordination team responsible for member intake, onboarding, and ongoing program support. Responsibilities include: • Hiring, coaching, and managing Care Coordinators and Member Support Coordinators, • Defining and enforcing operational workflows and service-level expectations for:, • Intake calls and eligibility verification, • Member profile and address validation, • Meal order support and modifications, • Escalation handling and issue resolution, • Monitoring team performance metrics including:, • Intake accuracy, • QA scores, • SLA adherence, • Member satisfaction, • Conducting regular 1:1s, performance reviews, and coaching sessions Responsibilities include: • Leading the operational onboarding of new healthcare partners, including payers, providers, and pilot programs, • Translating contractual requirements into operational processes such as:, • Eligibility verification logic, • Intake scripts and documentation requirements, • Meal ordering rules and modification deadlines, • Delivery and service constraints, • Partnering with Legal, Compliance, and Finance to ensure program workflows meet payer requirements Responsibilities include: • Coordinating closely with the MTM Project Manager and operational teams responsible for program execution, • Ensuring Care Coordinators are informed of operational updates related to:, • MTM menus and nutrition guidelines, • Eligibility criteria and program rules, • Ordering workflows and deadlines, • Delivery service parameters, • Providing frontline insights from the Care Coordination team to cross-functional partners including Culinary, Nutrition, Tech, Logistics, and CX, • Surfacing operational issues or member feedback that may impact meal suitability, ordering workflows, or program compliance Responsibilities include: • Partnering with Finance and Revenue Operations to monitor:, • Claims submission accuracy, • Claims denial rates, • Claims rework volume, • Time from claim submission to payment, • Identifying operational errors that may contribute to denied or delayed claims, • Implementing workflow improvements that improve clean claim rates, • Establishing feedback loops between Finance and Care Coordinators to prevent repeat operational issues Responsibilities include: • Maintaining HIPAA-compliant workflows and communication practices, • Implementing quality assurance processes across intake, care coordination, and member support, • Conducting root-cause analyses for recurring operational issues, • Identifying and mitigating operational risks that may impact members, partners, or reimbursement Responsibilities include: • Developing and maintaining:, • SOPs and operational playbooks, • Care coordination training materials, • Team onboarding programs, • Driving operational standardization while allowing for payer-specific program requirements, • Identifying opportunities for automation and tooling improvements, • Supporting hiring, onboarding, and ramp-up of additional Care Coordinators as program volume growsQualifications:, • 3/5 years of experience in Healthcare Operations, Care Coordination, or Healthcare Program Management, • Experience working with healthcare payers, providers, or value-based care programs, • Proven experience managing frontline operational teams, • Strong understanding of healthcare workflows and HIPAA compliance requirements, • Demonstrated ability to translate contractual or clinical requirements into operational processes, • Highly organized, detail-oriented, and execution-focused, • Comfortable operating in fast-paced, evolving environments, • Familiarity with operational tools such as Zendesk, Salesforce, or healthcare CRM platformsPreferred requirements: We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect! Benefits 🩺 Health Insurance coverage 🌅 401k Plan 📈 We grow, you grow: Stock Options Plan granted on Day 1 🌟 Eligible for a bi-annual performance bonus ⛱ Unlimited PTO 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family leave 🕯 Compassionate Leave: 3-5 days each time the need arises 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly 🧘🏽️‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle 👩🏾️‍🏫 Personalized Spanish coach 🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work! Compensation • All final pay rates will be determined by the candidate's experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . What You'll Do: The Site Selection Manager partners closely with Capacity Planning, Program Management, Engineering, Finance, Legal, and external partners to maintain a disciplined, data-driven pipeline that aligns with CoreWeave's technical, commercial, and time-to-market objectives. About the Role: We are seeking an experienced Site Selection Manager for the Americas to support CoreWeave's continued expansion across the United States and broader Americas region. This role is responsible for identifying, evaluating, and advancing data center site opportunities, ensuring deals progress efficiently from early market screening through lease execution and delivery readiness. Americas Site Identification & Evaluation • Lead site-level due diligence including power and utility capacity, substation access, utility timelines, fiber availability, zoning, permitting, environmental considerations, and constructability., • Gather, review, and validate inputs from landlords, utilities, brokers, consultants, and municipalities., • Support lease negotiations and commercial structuring in partnership with Real Estate and Legal., • Track deal progression, milestones, and deliverables from LOI through execution., • Maintain accurate site records, documentation, and status updates in Salesforce and internal tracking systems., • Monitor deal health, proactively flag risks or delays, and ensure data integrity across the Americas pipeline., • Serve as the primary site-level point of coordination across Engineering, Capacity Planning, Networking, Finance, Legal, and Operations., • Support clean handoff from site selection into delivery, buildout, and operations phases., • Manage relationships with brokers, landlords, utilities, consultants, and development partners across the U.S. and Americas markets., • 6+ years of experience in data center site selection, infrastructure development, commercial real estate, or related fields., • Demonstrates comprehensive knowledge of U.S. and Americas data center markets, including utility infrastructure and regional regulatory frameworks., • Experience facilitating or leading commercial lease negotiations and executing complex due diligence workflows., • Proven ability to manage high-volume project pipelines with a high degree of accuracy and consistent follow-through., • Demonstrated success in managing multiple concurrent deals and meeting deadlines within fast-paced, high-growth environments., • Exceptional written and verbal communication skills, with the ability to convey complex technical or financial information to diverse audiences., • Demonstrated experience in the end-to-end data center site selection process, including conducting comprehensive due diligence and feasibility assessments., • Strong technical knowledge of power procurement, utility infrastructure, and zoning/permitting requirements across diverse U.S. markets., • Proven track record of advancing complex transactions from inception to close while identifying and mitigating commercial and operational risks., • Able to partner effectively with internal stakeholders and external vendors to drive project execution and meet organizational milestones., • Proficiency in Salesforce or equivalent CRM/pipeline management platforms is strongly preferred., • Bachelor's degree in Engineering, Business, Real Estate, or a related field preferred. Wondering if you're a good fit? We believe in investing in our people and value candidates who can bring their diverse experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. • You love to move deals forward while managing risk and coordinating across diverse teams like Engineering, Finance, and Legal to ensure a clean handoff from site selection to delivery., • You're curious about the evolving landscape of U.S. and Americas data center markets, including power availability, regional risks, and innovative ways to align technical requirements with commercial objectives. At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $143,000 to $191,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description About Child Mind Institute We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments. Position Details: As the Site Manager for the Healthy Brain Network (HBN), you will drive the operational efficiency and administrative duties of the research site. You will oversee all daily activities and operations, including capacity management, optimized scheduling and flow of participants, facility performance, participant safety, onboarding coordination, and coordination of resources. You will oversee office operations, ensure maintenance and upkeep of all equipment, and liaise with clinical and research leadership to implement interdisciplinary aims following HBN and Child Mind Institute standards. You will supervise all support staff and the delegation of work tasks throughout the department to ensure proper and prompt completion, ensuring the site is well coordinated and highly productive. Reporting to the Clinical Director of Research and Assessment, HBN, this is a full-time, exempt and onsite role in our Harlem, NY office. You Will: • Site Operations & Maintenance – Oversee day-to-day functioning of Harlem and Staten Island offices, including space and resource assignments, inventory management, and HR/Facilities/IT coordination to ensure smooth site operations., • Operational Leadership & Execution: translate research and clinical direction into daily site operations, evaluate business procedures, and implement process improvements, • Participant Engagement & Service Excellence – Support participant recruitment, wait time management, informed consent processes, scheduling, engagement and satisfaction, and compliance with study protocols., • Cross-Functional Communication – Facilitate effective communication across teams and external stakeholders., • Data & Reporting – oversee CRM tools (e.g. Ripple), maintain SOPs, produce reports on site function and study KPIs, and maintain study dashboards, • Perform additional job-related duties as assigned. You Have: • Bachelor’s degree or equivalent., • 3+ years’ experience managing operations in a healthcare or clinical setting., • Experience in Microsoft Office and project management software (e.g. Monday.com)., • Knowledge of Electronic Health Records. #LI-hybrid Our Benefits Our great compensation package and benefits include medical insurance, 401(k), paid parental leave, dependent care, flexible work schedules, discounted tickets and entertainment perks programs. For more information about our benefits, please visit our employee benefits website. Pay Range The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting. EEO Disclaimer Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants for employment, regardless of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship status, marital status, military or veteran status, physical or mental disability, genetic information, medical condition, or any other characteristic protected by applicable federal, state, or local laws. In compliance with California law, we also prohibit discrimination based on reproductive health decision-making, status as a victim of domestic violence, sexual assault, or stalking, or any other category protected by the California Fair Employment and Housing Act (FEHA). In New York, we extend this prohibition to include status as a victim of domestic violence, familial status, or any other characteristic protected by the New York State Human Rights Law (NYSHRL). Child Mind Institute is dedicated to ensuring accessibility and reasonable accommodations for individuals with disabilities or medical conditions. If you require an accommodation to participate in the application process or perform your job, please contact our HR Department at This policy applies to all aspects of employment, including recruitment, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description Allied Universal® Technology Services is hiring a Director of Service to lead and scale regional service operations for Allied Universal Technology Services. This role is responsible for driving profitable service growth, expanding recurring revenue, and strengthening customer relationships while ensuring disciplined operational execution. The Director of Service partners with Regional and National leadership to accelerate service adoption, increase market reach, and align service strategy with the company's long-term growth objectives and core values. RESPONSIBILITIES: Operations & Financial Accountability • Own regional service operations, performance, staffing, region coverage, and customer retention, • Maintain full accountability for service execution, QA/QC standards, safety compliance, and contract adherence, • Build and sustain strong customer relationships while ensuring SLAs, metrics, and contractual obligations are met, • Lead resolution of escalated service issues, minimizing customer impact and driving satisfaction, • Lead, hire, develop, and retain Service Managers and regional service teams, • Establish performance goals, development plans, and accountability measures for all direct reports, • High school diploma or equivalent, • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events), • Minimum of five (5) years of experience in successfully building and developing teams in the security or customer service-related industry, • Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen, • Strong leadership, customer service, communication, and team-building skills with the ability to influence others, • Highly organized, detail-oriented, and able to manage multiple priorities under tight deadlines, • Working knowledge of CRM platforms to track customer interactions, escalations, renewals, and growth opportunities, with the ability to analyze service data and translate insights into actionable operational improvements, • Proficient in Microsoft 365 tools including Teams, Excel, Outlook, PowerPoint, SharePoint, and Word, • Able to build effective internal and external relationships and travel up to 50% as business needs require, • College degree in business administration, management, or related field, • Experience in a service-related or security integration industry, • Experience working with field service management (FSM) platforms to manage dispatching, technician productivity, SLAs, and work order lifecycle, • Professional certifications in project management or resource management (e.g., Project Management Professional (PMP), Six Sigma, Agile, Waterfall), • Pay: $120,000 - 170,000 annually, 20% bonus potential, auto allowance and gas card, • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-26 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1560883

Job DescriptionBenefits: • 401(k), • Employee discounts, • Paid time off Job Description - Assistant General Manager Goldfish Swim School is the fastest-growing national learn-to-swim program across the country.We are currently offering an exceptional management opportunity with boundless career and professional growth pathways as our expansion across the vibrant landscape of New York continues. Join our team to embark on an exciting journey of personal and professional development! Applications for this position will be closed on 9/1/2024, post will be closed sooner if the right candidate is found, please apply ASAP if interested. Why Join Goldfish Swim Schools? At Goldfish Swim Schools, we are dedicated to fostering a supportive environment where children develop essential life skills and water confidence. As Assistant General Manager, you will play a pivotal role in ensuring the success of our swim school operations. We offer competitive compensation, professional development opportunities, and a collaborative team culture that values your contributions. See our video on the Goldfish Experience: Summary: As Assistant General Manager, you will assist in overseeing daily operations at our New Rochelle location, supporting a team of staff including swim instructors, lifeguards, and customer service representatives. Your responsibilities will include maintaining facility standards, assisting with marketing efforts, and promoting our core values to enhance customer satisfaction. Primary Responsibilities: • Assist in managing day-to-day operations according to Goldfish Swim School standards., • Support and coach staff to deliver high-quality swim instruction and facilitate optimal performance., • Collaborate with Deck Supervisors on class scheduling, customer service, and staff training., • Provide training and guidance in sales and marketing initiatives., • Assist in maintaining retail and vending operations., • Support private party operations to ensure adherence to operational procedures., • Familiarize yourself with scheduling and administrative software to optimize facility operations., • Assist in maintaining a safe and sanitary swim environment, adhering to safety protocols., • Participate in employee engagement activities to foster a positive workplace culture., • Support implementation of Emergency Action Plans and safety procedures. Job Qualifications and Skills: Required: • College degree preferred., • 3 years of leadership experience at the supervisory level., • Problem solver and creative thinking skills to identify and resolve challenges that students encounter., • Experience with Customer Relationship Management (CRM) software and sales tracking., • Experience with payroll systems and employee scheduling software., • Excellent leadership, communication, and interpersonal skills., • Positive attitude and a genuine desire to make a difference in the lives of children and families in our community., • Passion for customer service and a commitment to upholding Goldfish Swim Schools' core values (Integrity, Compassion, Trust, Accountability, and Fun)., • Some evenings until 8pm (~3/week) and one weekend day per week (5 hour shift, done by 2pm)., • Must pass background examinations (included with training). Preferred: • Experience as a youth sports instructor/coach, camp counselor, or aquatics instructor/supervisor is preferred. Ability to work with children, • Strong aquatics background, including instruction and lifeguard experience is desired, • Experience hiring, managing, and training teams, • Business experience in membership sales is ideal, • Experience with payroll systems and employee scheduling software, • Experience with maintenance of pool equipment and pool sanitation systems, • Ability to work collaboratively with cross-functional teams and thrive in a fast-paced environment, • Positive attitude and a genuine desire to make a difference in the lives of children and families in our community Benefits: • 401(k), • Health insurance, • Employee discount, • Flexible schedule, • Paid time off Goldfish Swim School New Rochelle is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see: NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Starting Pay Rate: $50,000-$65,000

Job DescriptionWho We Are: iAnthus Capital Management is a multi-state operator advancing the cannabis industry through cultivation, processing, and retail excellence. Cannabis is redefining sectors from healthcare to consumer packaged goods, and our mission is to build the most valuable brands and operational network nationwide. At iAnthus, we foster learning, career development, innovation, and collaboration. You will work alongside industry experts in an environment that values flexibility, professional growth, and meaningful contribution. Who You Are: You are a creative, energetic, and highly organized field marketer who thrives in fast-paced environments and enjoys connecting directly with consumers and retail partners. You understand how to bring a brand to life through engaging experiences, exceptional retail execution, and strong relationship-building. You combine creativity with discipline, ensuring all field activity is compliant, impactful, and aligned with sales and marketing goals. You are confident, adaptable, and capable of managing multiple activations, communications, and reporting requirements with professionalism and enthusiasm. Professional Competencies: • Positive, high-energy attitude with a team-first mindset, • Strong communication, presentation, and interpersonal skills, • Highly organized with excellent attention to detail, • Ability to think creatively and execute efficiently, • Strong understanding of regulatory compliance in cannabis, • Comfortable managing field events, retail interactions, and cross-functional activities, • Data-driven with the ability to track, measure, and report ROI, • Confident leading consumer-facing initiatives and training sessionsBenefits:, • 20 days of accrued Paid Time Off, • Ten Paid Holidays, • Paid Sick Leave, • Paid Parental Leave, • Medical, Dental, Vision, FSA, HSA, Transit Benefits, and 401(k), • Employer-Paid Short-Term Disability and Life Insurance, • Wellness Program, • Employee Assistance Program for employees & family members, • Employee Discounts Responsibilities: • Services existing accounts, obtains orders, assists the team in packaging orders for outside wholesalers., • Enter all wholesale and retail sales into the applicable software or POS systems., • Focuses sales efforts by studying existing and potential volume of dealers/resellers., • Identifies new or trending products to add to the products offered., • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and category analyses., • Recommends changes in products, services, and policies by evaluating results and competitive developments., • Resolves customer complaints by investigating problems; developing solutions; preparing reports; and making recommendations to management., • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies paid for by the employer., • Provides historical records by maintaining records on area and customer sales., • Contributes to team effort by accomplishing related results as needed. Company Culture:, • Being a company brand ambassador and representing the brand appropriately., • Building relationships with community leaders and trust from our neighbors., • Following and implementing the company’s core values, including respect, diversity, sustainability, research, and service., • Ensuring adherence to the company’s cultural principles., • Participates and embraces a highly motivated team environment., • Implementing brand sales marketing strategies., • Technology - learn and keep up with innovative technology trends as presented., • Compliance – utilize internal and external information to understand federal and state laws and industry trends regarding medical marijuana. Qualifications:, • Bachelor’s degree preferred or relevant combination of education and experience., • 2-3 years of sales experience in leading sales and accounts., • Demonstrated network connections in the domain and relationships with players serving it a strong preference., • Demonstrated results in managing complex sales, sales programs, and portfolios of initiatives through excellent influence skills., • Demonstrated ability and proven record of accomplishment in the driving process, efficiency, and growth improvements/results., • An effective manager with strong execution skills that is entrepreneurial, astute and has a passion for getting into the details where appropriate to make effective decisions and drive results., • Big picture thinker, strategic, but able to distill functions and business interactions into the tactical/detailed process and workflow to drive improvement and efficiency gains., • Effectively demonstrate analytical skills, change management and financial acumen., • An effective and persuasive communicator with outstanding presence, presentation and negotiation skills that constantly strives for simplicity and clarity., • Strong leadership, team member and staff/team development and motivation skills., • Able to travel, as needed, including weekends where necessary to drive sales., • Excellent presentation skills and strong written and verbal communication skills required., • Proficiency with CRM and Microsoft Office tools., • Green Flower and/or Ganjier certificate preferred. Physical & Environmental Requirements:, • Ability to work a minimum of 8 hours a day and rotating shifts;, • Flexible schedule availability including nights, weekends, and holidays;, • Ability to lift, push, and pull 50 pounds;, • Ability to sit, squat, bend, and kneel repetitively throughout a work day;, • Ability to stand for extended periods of time;, • Ability and willingness to work in the following conditions:, • General office environment;, • Extended computer usage; Powered by JazzHR vVES6El6b4

Job DescriptionSaturna Capital is seeking an experienced Regional Manager to support the Sales team in the northeast. This position is responsible for generating sales of Saturna Capital-affiliated mutual funds by marketing to the American Muslim Community, providing financial planning, and offering separate accounts. Location: Remote position/ East Coast territory/ Travel required Expected Starting salary range: $75,000 – $95,000 annual base wage Full range (with tenure): $75,000 - $125,000 annual base wage Primary duties include: • Manage territory and generate sales to meet objectives, • Determine key relationships and develop a plan to increase client AUM, • Cross-sell Saturna services including retirement plans and trust services, • Attend multiple weekend conferences throughout the year, • Present technical product knowledge in an innovative way, • Leverage CRM insights through HubSpot, • Sales background required in mutual funds, separate accounts, or other financial industry products, • Thorough understanding of values-based and sustainable investing strategies and products, • FINRA SIE Exam, Series 7 and 66 licenses; existing holder of licenses or pass within six months of employment, • Must be available for extensive travel and weekend work, • Excellent written and verbal communication skills, • Excellent presentation skills and closing skills, • Bachelor’s degree in finance or other related field, • 100% company-paid medical premium for employees; High-deductible plan offers full family coverage at no cost to employee, • Health Savings Account with employer contribution, Employee Assistance Program, regular Wellness activities, • Supplemental insurance such as Long-Term Disability, Voluntary Life, Critical Illness, • 401k with generous match, • Profit sharing and annual performance bonuses, • 11 personal and 10 vacation paid days off after first year of service, • 10 paid holidays (per NYSE holiday schedule), • Paid Parental and Bereavement leaves, • Up to $2,000 per month in childcare/tuition assistance, • Adult continuing education and professional development assistance We are an Equal Opportunity Employer and a Drug-free Workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary KidStrong General Managers are the leaders of the center it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition. RESPONSIBILITIES: CENTER OPERATIONS • Understand the centers key KPIs and financials to make informed and responsible business decisions., • Build and maintain relationships with KidStrong families that align with our core values and provide exceptional customer service., • Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc., • Daily, Weekly, and Monthly cleaning and maintenance of the center. Delegate center tasks amongst the center team to ensure consistent execution., • Manage center-level employee issues and manage appropriate documentation., • The typical schedule includes 4 weekday and 1-weekend shifts with specific hours dependent on the needs of the center., • Set and communicate coach schedules using appropriate scheduling and communication platforms., • Schedule, promote, and sell KidStrong events, such as camps and parties, to maximize center profitability.SALES, • Maintain flawless lead management by conducting call drives to new and existing leads in the Centers CRM tool., • Responsible for sales, as well as delegating responsibilities to the center staff team, i.e. call drives, trial conversion, and event booking., • Finalize sales and bookings that are generated through online self-sign-up flow., • Source and attend local events to increase brand awareness, and drive incremental leads and memberships.LEADERSHIP, • Foster a coaching culture - see something, say something., • Continuously assess and document Coaches based on the KidStrong Coach DNA profile and class quality., • Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates., • Ensure candidates complete all paperwork to comply with company policy and law., • Lead coaching candidates through the training process and required evaluations., • Manage and support the ongoing professional development of staff through LearnUpon., • Lead Center level staff meetings focused on - development, productivity, programming, and product., • Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in centers., • Attend weekly leadership meetings.COACHING, • Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years old approximately as required by business demands., • Create positive interactions with students and families before, during, and after class., • Understand the why behind the KidStrong curriculum and be able to clearly and concisely communicate it., • Demonstrate and manage the implementation of various programming and curriculum elements., • Use the KS Coaches App to record and provide data (attendance, awards, etc.)., • Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight., • Lead monthly center staff meetings focused on culture, development, product, and performance., • Approximately 3-5 coaching hours per weekSKILLS/QUALIFICATIONS, • An athletic and/or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable!, • Achieve Coach Certification through the HQ Training and Certification team., • Complete training through LearnUpon as required by the HQ Training and Certification team., • Comfortable speaking to parents/guardians regarding a variety of topics., • Prior experience as a pediatric OT/PT is a plus, but not required., • Previous experience in management is required., • Practical work experience with Google and Microsoft platforms., • Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, ADP, and FranConnect is preferred but not required, • Intermediate knowledge of physiology, exercise techniques, and body mechanics.CPR certified. Sphere of Interaction This position will supervise the AGM, Lead Coach, and coaches. The General Manager will consistently lead and mentor their team. Communication and interpersonal skills are essential. The General Manager will work closely with center team members and families. This position will also interact with leadership and KidStrong, Inc. HQ team members. DNA/COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: High Standards • Establishes and holds high standardsNatural Leader, • Creates and embodies culture. Passionate • Stays focused on the KidStrong Goals., • Goal-oriented and high-performing.Command Presence, • Upholds KidStrong Values; creates a vision for others.Teacher, • Communicate and ensure the transfer of knowledge.Professional, • Approaches others in a tactful manner., • Reacts well under pressure., • Treat others with respect and consideration., • Accepts responsibility for own actions., • Follows through on commitments.Performer, • Engaging, Fun, Likable., • High Energy, Clear & Easy to Understand.Mentor, • Develops and nurtures relationships., • Focuses on developing self and others.Planning/Organizing, • Prioritizes and plans work activities; Develops realistic action plans., • Set goals and objectives., • Uses time efficiently., • Plans for additional resources., • Organizes or schedules other people and their tasks.Oral Communication, • Speaks clearly and persuasively in positive or negative situations., • Responds well to questions; Listens and gets clarification., • Demonstrates group presentation skills; Participates in meetings.Written Communication, • Writes clearly and informatively; Edits work for spelling and grammar, • Varies writing style to meet needs, • Presents numerical data effectively; Able to read and interpret written information.Teamwork, • Balances team and individual responsibilities, • Exhibits objectivity and openness to others' views, • Contributes to building a positive team spirit; Supports everyone's efforts to succeed., • Puts success of team above own interests; Able to build morale and group commitments to goals and objectivesCoachable/Low Ego Mindset, • Gives and welcomes feedback., • Encourages exploring of different perspectives to reach common goals and objectives, • Has a growth mindset; Sees every opportunity as one to learn from.Adaptability, • Comfortable calling an audible; continuing or adjusting the play after the audible is called., • Embraces innovation and a quickly changing landscape. Best Idea Wins!

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). About the Role We are looking for a driven and highly organized Strategy & Operations Manager to join our team. This is a foundational role — you will be the first person dedicated to owning process for the operations team across our business. From student onboarding to counselor matching to post-program follow-up, you will identify gaps, design solutions, and implement systems that allow our team to operate at scale. If you thrive in ambiguous environments, love building structure where none exists, and are energized by rolling up your sleeves to get things done — this role is for you. This is an in-person role requiring 5 days/week in our NYC office (Gramercy). What You'll OwnProcess Design & Ownership • Audit existing workflows across student success, counselor matching, and customer communications, • Design and document repeatable, scalable processes for key operational touchpoints, • Own the end-to-end update cycle for operational assets (welcome emails, onboarding materials, student forms, etc.) so leadership is no longer the bottleneck, • Build frameworks for recurring operational challenges such as re-matching, student engagement drop-off, and results collectionCustomer & Student Experience, • Map the full customer journey from first inquiry through program completion, • Identify friction points and implement solutions to improve the parent, student, and counselor experience, • Develop a structured process for managing re-match requests, including escalation paths and communication templates, • Design a system to capture student outcomes post-program (results, feedback, testimonials) even when response rates are lowCRM & Systems, • Take hands-on ownership of our CRM (HubSpot) — configure workflows, set up automations, and maintain data hygiene, • Build tracking systems for larger package programs with multiple sub-programs, including start-date capture and milestone monitoring, • Identify which customer support processes to automate vs. keep high-touch, and implement accordinglyCommunity & Communications, • Build and launch our first community management framework for students and families, • Own the creation, QA, and continuous improvement of all outbound communications (welcome emails, check-ins, reminders), • Partner with the student success team to ensure day-to-day issue resolution is supported by clear, documented processesCounselor Operations, • Develop a reliable system for capturing and updating counselor availability, • Work cross-functionally to improve the pre-purchase counselor interaction experience for parents, • Standardize the information flow between counselors and internal teams regarding student progress Who You Are • 5+ years of experience in strategy, operations, or a similar process-building role, • Demonstrated experience designing and implementing new processes for a customer-facing team (customer success, student success, account management, or similar), • Hands-on CRM experience — you have personally configured workflows in HubSpot or a comparable platform, • Strong written communication skills — you can write a crisp email, draft a clear SOP, and spot when something doesn't read right, • Comfortable using AI tools to accelerate content creation, process documentation, and problem-solving, • A systems thinker who also executes — you enjoy designing the solution and then building it yourself, • Highly organized, detail-oriented, and able to manage multiple workstreams simultaneously, • Collaborative and low-ego — you will work closely with our student success managers and must earn trust quicklyNice to Have, • Prior experience in education, edtech, tutoring, college counseling, or a related field, • Experience building community management programs or student/parent-facing engagement initiatives, • Familiarity with portal or LMS configuration, • Experience designing automation workflows that balance operational efficiency with a personalized customer experience Why you'll love Inspira • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description Title: Market General Manager Location: New York Department: Operations Up to $120,000 + bonus dependent on experience Time Out Market is a global food and cultural market leveraging the editorial curation of Time Out Media to bring the best of the city together under one rooF, showcasing the best chefs, restaurants, bars, and cultural experiences. Our Market General Manager is an integral part of the senior leadership team. The role is highly strategic and requires a blend of leadership, operational, and financial expertise alongside this, the General manager should have a passion for hospitality and service excellence at the core. As the General Manager your role will include but not be limited to: Inspirational Leadership: * Inspire and manage a diverse team across management, front office, finance, back office and administration. * Develop skills of the management team in accordance with the succession planning goals set by the company * Develop and implement operating standards, policies, and procedures to be followed by the management team * Partner with Marketing Manager and Event & Sales Manager to ensure TOM activations and events are achieving or exceeding targets and executed to TOM standards * Assists and conducts conflict resolution, corrective actions and coaching * Oversee and ensure that employee performance appraisals are completed in a timely manner Strategic and Commercial Decision Making: * Oversee in house accounting role. Ensure timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure proper handling and accounting for all restaurant receipts * Full P&L responsibility for the market and achievement of agreed budgeted KPIs. * Consistently monitor sales and expenses, approving all purchase orders before they are executed * Work closely with SVP Operations, TOM FD in establishing annual outlet budgets * Oversee and develop beverage program including partnerships and Cocktail, beer and wine offerings on a regular basis * Support the delivery of monthly marketing and quarterly plans, working closely with the VP Global Marketing, PR agency (if in place) and Marketing Manager to ensure it is produced and implemented in a timely manner, addressing all specific needs of the market * Maintain an awareness of external factors (including competitors, Government business initiatives, current and proposed legislation in relation to operational activities) which could impact the business. * In partnership with the AGM negotiate all initial concession agreements with new vendors in a timely manner. * Review, improve and implement all concessions/vendors/partners/3rd party head of terms and contract. * Actively pipeline and network with external vendors and chefs to ensure curation options are available. * Work with the vendors and AGM for final menu selection, pricing strategy, and ongoing changes requests. * Evaluate all vendor operations and meet with each vendor on a monthly basis to review their operations and ensure TOM remains the ‘soul of the city” * Communication with all vendors/partners/concessions to discuss renewals at least 3 months ahead of contract expiry. Operational Excellence * Ensure inventory levels are maintained for facilitating proper restaurant operations, enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with purchasing and finance teams - * Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the venues preventative maintenance programs * Ensure that all products are received in accordance with the venues receiving policies and procedures * Ensure that talent and technical production are working smoothly; create special mood for the guests * Ensure health, safety, and sanitation requirements follow local health departments and local agency rules and laws such as the Department of Buildings and the Fire Department, and ensure all managers are kept abreast of any changes in the law. * Develop Landlord and Concession relationships to ensure great working relationships and contract longevity. * Work closely with the AGM on capex spend requirements for market, for yearly financial budgeting and implementation at local level within agreed budgets. * Operational implementation of all cost saving measures – work with the AGM in the Market to identify cost saving opportunities at OPEX level. * Ensure business continuity by consistently reviewing local implementation of maintenance and preventive maintenance, health and safety, food, hygiene and licensing regulations. * Regular catch ups with the human resource team in the regional on local employment laws and ensuring the business is protected. * Maintain an awareness of external factors (including competitors, Government business initiatives, current and proposed legislation in relation to operational activities) which could impact the business. * In partnership with the AGM negotiate all initial concession agreements with new vendors in a timely manner. * Review, improve and implement all concessions/vendors/partners/3rd party head of terms and contract. What we are looking for from you: Leadership & People Management * Proven track record of leading large, diverse teams across multiple properties or business units. * Ability to inspire, coach, and develop leaders (not just line staff). * Strong focus on organizational culture, retention, and employee engagement. * Skilled in handling labor relations, conflict resolution, and workforce planning. Strategic & Commercial Acumen * Experience in multi-unit or regional management ideally within hotels, resorts, or large-scale F&B groups. * Demonstrated success in P&L management, budgeting, forecasting, and cost control. * Knowledge of market positioning, brand differentiation, and expansion strategies. * Expertise in revenue management, sales, and marketing strategies to drive top-line growth. Operational Excellence * Strong grasp of guest experience standards and ability to scale quality consistently across properties. * Familiarity with SOP development, compliance, and operational efficiency. * Understanding of technology platforms (PMS, CRM, POS, digital marketing tools). Financial & Business Skills * Proven track record of delivering sustained profitability and ROI. * Experience with capex planning, renovations, and openings. * Comfort with asset management and ownership relations—being able to balance guest experience with financial expectations. * Strong analytical and data-driven decision-making skills. Brand, Guest, and Market Focus * Demonstrated ability to elevate guest satisfaction and loyalty metrics. * Deep understanding of luxury, lifestyle, or mass-market positioning (depending on the brand). * Ability to anticipate market trends, competitor activity, and evolving guest expectations. * Experience in reputation management (online reviews, media, PR). Innovation & Change Leadership * Ability to lead transformation projects (digitalization, sustainability initiatives, new concepts). * Experience driving innovation in guest experience and F&B programming. * Flexibility to adapt to economic shifts, crises (e.g., pandemics), and industry disruptions. Stakeholder & Ownership Relations * Experience reporting to boards, ownership groups, or investors. * Strong negotiation and communication skills with developers, brand partners, and local authorities. * Political and cultural awareness—especially in international or multi-market operations. Personal Qualities * Charismatic presence and credibility with staff, guests, and owners alike. * High emotional intelligence and cultural sensitivity. * Resilience under pressure and ability to make tough decisions. Necessary Experience: * Proven experience leading cross-functional teams (operations, sales, finance, marketing) * Track record of hiring, developing, and retaining talent * Experience managing senior managers * Full responsibility for profit & loss (P&L) * Budgeting, forecasting, and cost control experience * Proven experience in driving revenue growth and profitability * Experience setting and tracking KPIs and performance metrics * Leading organizations through change, turnaround, or transformation * Handling operational challenges or crises with professionalism

Join a respected hospitality group with two established event venues, offering the chance to directly impact brand growth and guest experience. This is a hands-on, in-person marketing leadership role where your creativity and digital expertise will drive real results for prominent catering and event spaces. Hospitality Marketing Manager Benefits & Compensation • $85,000–$95,000 per year base salary, • 401(k) with company matching, • Comprehensive health, dental, and vision insurance, • Paid time off and retirement plan, • Employee discounts, • Full-time, on-site position Hospitality Marketing Manager Requirements & Qualifications • 3 to 7+ years of experience in digital, social media, or content marketing, • Background in hospitality, catering, event venue, or related industry preferred, • Proven expertise running Facebook Ads and Google Ads, • Strong understanding of SEO, local search, and keyword strategy, • Experience managing business accounts on Instagram, Facebook, and TikTok, • Skilled at creating content and filming on-site at live events, • Proficient in marketing budget management, performance tracking, and ROI analysis, • Excellent communication, copywriting, and organizational abilities, • Willing and able to work weekends/evenings as needed, • Reliable transportation preferred Hospitality Marketing Manager Preferred Background & Skills • Experience marketing wedding venues, catering, or luxury hospitality, • Familiarity with analytics, dashboards, lead tracking, or CRM systems, • Experience with podcast promotion and basic photo/video editing, • Strong eye for branding and visual storytelling Hospitality Marketing Manager Day-to-Day Responsibilities • Develop and execute marketing strategies to drive qualified leads and brand awareness for two event venues, • Manage and optimize digital ad campaigns on Meta and Google platforms, • Lead SEO efforts to increase organic visibility and website traffic, • Oversee all social media channels and create a monthly content calendar, • Film and edit short and long form content on-site during live events, • Coordinate social media posting, captions, and account activity, • Promote podcast and digital content across channels, • Track, analyze, and report on marketing performance metrics and ROI, • Align marketing activity with sales objectives and event calendars in partnership with internal teams

Software Engineer, Product Engineering (Senior, Staff+) Solutions Engineer - 75-Employee Series B - AI-first CRM - 2,000 Active Customers - REMOTE - $160k to $200k OTE New York City Metropolitan Area 19 hours ago Manager, Software Engineering - AI Product Application Sales Engineer, Power Systems &

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job Description CHIEF OBJECTIVES OF THIS POSITION Quickly respond to customer requests and always try to say yes. Help in every way possible to turn opportunities into sales. You will provide efficient day-to-day administrative and communication support by creating agendas for and documenting client calls, managing deadlines, and coordinating the delivery of sales materials and proposals. Updating our presentations, editing sales reports, and monitoring client inquiries will also be essential parts of this job. You will work closely with our Director of Sales and Executive Producers while also working cross-departmentally with Technical Production, Creative Services, Operations, and Information Services. * Customer Service: You will naturally provide exemplary customer service, resulting in more significant sales. * Greet customers promptly, courteously, and in a friendly manner while thanking them for their business! * Maintain a positive attitude that promotes teamwork and a favorable corporate image. * Respond to after-hours calls, emails & texts from customers & colleagues as needed. * Work with clients and teammates to quickly resolve problems * Actively work to prevent client or vendor complaints and report them to your supervisor if they do occur. * Actively work to increase personal skills and knowledge. * Increase the Company’s customer base by providing quality service and exceeding our clients’ expectations. * Send weekly client-satisfaction surveys * Communication: Proactively collaborate across teams and with clients * Manage client-intake calls & meetings. This may include: * Inform the Directors of Production of the inquiry and note the desired Project Manager(s) assigned * Schedule intake call (determine availability, hold and secure time slot, send calendar invite). * Gather/capture the initial scope of work * Gather/capture initial logistics * Support and assist flow between teammates and Clients. This support may include, but not be limited to: * Request information from the client needed to build quotes properly and thoroughly. * Ensure Project Manager(s) have client requests for deliverables, including thorough narratives that paint a picture. * Inform Directors of Production of any potential need for additional support. * Send a recap of all client calls with detailed notes to the Clients and CC all relevant parties. * Provide clear “next steps” throughout the process to the Client and Project Manager(s) or Subcontracted vendors. This includes assisting with: * Identifying action items and objectives * Identifying responsible parties * Determining deadlines and making sure all parties adhere to them. * Provide updates to clients as described by the Project Manager(s). * Compile updates/communication from Technical Production and Creative Services and deliver to clients. * Share quotes or other documentation with Clients for their signature * Ensure Client compliance with deadlines. * Balance the prevention of “scope creep” with over-promising clients. * Alert your supervisor to any concerns regarding capacity or quality. * Support and assist the flow between teammates and subcontractors * Organization: Streamline administrative tasks. This may include: * Set up appointments with prospects, clients, and potential vendors or venues. * Manage Google Share Drive. This may include: * Creating Show Folder * Ensuring information is entered into the Templates accurately * Upload all client-provided documentation throughout the project * Mastery of Flex Rental Solutions. This may include: * Creating Event Folder with pre-started headers * Start Quote header with accurate client and event information. * Set up Quotes with required builders, estimated subtotal headers, and or broken-out sections, and an estimated retail value (per the account manager) * Confirm the P&L costs match Flex quotes (costs, retail price, and narratives) * Ensure all company and contact(s) information is entered fully and correctly * Upload contractual documentation (including signed contracts/quotes, insurance certificates, and NDAs) * Confirm Quotes, Event Folders, and Generate Invoice * Inform the Project Manager of timing changes, and then update timing in headers and the event timeline builder * Confirm logistics. This may include: * Set up & possibly attend site visits/walkthroughs * Confirming location * Assist with confirmation of entry points and key parameters * COI requirements * Confirm what items are being kept/disposed of * Onsite Contact Info * Set up start & end times * Strike start & end times * Meeting Facilitation * Maintain multiple calendars and dashboards * Schedule and lead weekly Sales meeting * Organize materials for internal presentations (prepare for meetings) * Attend weekly internal meetings between departments * Schedule meetings between Project Manager(s) and clients, and lead meetings if requested * Assist with the preparation or creation of external presentations * Contribute to the coordinator meetings * Marketing: Work with the marketing team on a variety of initiatives, including - * Updating marketing materials * Collecting and enhancing photos for social media * Ensure all photos are uploaded to the appropriate Google shared drive folders. * Alert the Director of Sales and key shareholders to upcoming marketing opportunities. * External communications * Work with the Marketing/Social Media Manager as requested QUALIFICATIONS: * Required 1-3 years of experience in events, an agency setting, and/or hospitality industries. * Excellent oral and written communication skills: Must be able to read complex and detailed notes and be able to translate to a client-facing summary of communication * Professional interpersonal skills * Must be punctual, have great attendance, and be highly attuned to strict deadlines * Detail-oriented with the ability to adopt and embrace existing systems of organizations * Flexible: Ability to adapt quickly to changes in priorities * Desire to learn, develop, grow skill sets, and advance within the company * Ability to travel when required * Ideally, a working knowledge of: * Google Suite * Copper CRM software * Flex Rental Solutions * Read and follow directions, plans, blueprints, and sketches. We Offer: • Competitive base salary, • Uncapped Commissions earnings, • Medical, Dental, and Vision Insurance, • Supplemental Medical Reimbursement Plans, • Paid Time Off & Paid Holidays, • 401k Plan with employer match, • Free Retirement Planning Consulting, • Short-term & Long-term Disability Income Protection Benefits, • Life Insurance for Teammates and Family, • Employee Assistance Program, • Recognition & Reward Program, • Perks Discount Programs, • Wellness Programs *Wizard Studios is an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

Job Description The Client Service Manager leads Tier 3 client relationships and supports delivery coordination across Tier 2 accounts. The role involves managing communications, tracking project deliverables, and ensuring a smooth client experience from project kickoff through to delivery. The Manager works closely with internal teams to clarify briefs and ensure clients feel informed and supported at every stage. Responsibilities Client Strategy & Relationship Management • Manages Tier 3 client accounts and supports Tier 2 engagements under the guidance of Senior Managers., • Acts as the main point of contact for assigned clients, ensuring smooth day-to-day communications and proactive updates., • Builds trust with clients by being responsive, organized, and solutions-oriented, especially during active project phases. Account Growth & Commercial Development • Identifies opportunities for repeat business or additional services based on understanding of client needs and engagement history., • Escalates growth opportunities to Senior Managers or Directors with context and supporting insights., • Prepares first drafts of scopes and proposals for returning clients in collaboration with internal teams. Client Delivery Governance • Ensures timely briefing, documentation, and tracking of deliverables., • Owns regular client check-ins during live projects, ensuring expectations are clearly set and updates are shared., • Supports project debriefs and feedback loops, helping track satisfaction and delivery alignment. Cross-Functional Collaboration • Works closely with Project Managers to ensure client briefs are clearly communicated and deliverables are on track., • Flags risks, delays, or client concerns early and helps coordinate appropriate responses., • Participates in project kickoff, midpoint, and wrap-up meetings as the CS representative. Team Leadership & Capability Development • Mentors Coordinators and junior team members in client etiquette, documentation quality, and service mindset., • Shares feedback with Senior Managers on process friction points and team development needs. Process & Tools Optimisation • Maintains CRM records, project documentation, and communication logs in an organized and consistent manner., • Supports testing and roll-out of new tools, templates, and workflows within the CS team., • Helps document common client questions or challenges to inform SOP development. Reporting, Feedback & Escalation Management • Keeps client satisfaction and project feedback up to date in HubSpot or other CRM platforms., • Flags service issues or communication gaps to senior team members with clear documentation., • Tracks key account milestones and supports preparation of quarterly tiering review inputs. Hiring & Onboarding • Provides feedback during hiring process for Coordinator roles., • 3–5 years in client-facing or agency coordination roles, • Hands-on experience managing day-to-day client communication, • Strong organizational and time management skills, • Skilled in briefing, documentation, and stakeholder follow-ups, • Basic understanding of project management principles, • Familiar with tools like HubSpot, Google Workspace, Monday.com, • Comfortable leading meetings and calls independently, • Strong problem-solving and multitasking ability, • Salary: $70 to 90k per annum depending on experience, • Bonus Scheme: based on annual company performance, • Retirement Plan (401k), • Health Care Plan (Medical, Dental & Vision), • Gym membership, • Fantastic office environment in a nice location

Job Description About Bobbie Bobbie is creating a parenting culture of confidence, not comparison. And it starts with how we choose to feed our babies. We crafted our European style infant formula with purposefully sourced, organic ingredients to give parents a product they are proud to feed their babies, direct to their doorstep. Bobbie is proud to be the only US formula that is designed to meet both FDA and EU standards. Although 83% of parents turn to formula in the first year of their baby's life, this is the silent majority that is often shamed for not being able to exclusively breastfeed. Co-founded by two moms and created by a team of mom scientists, nutritionists, pediatricians, and lactation consultants, the Bobbie team knows first hand that there is no one size fits all for feeding. With Bobbie, we hope you can Bottle Boldly. The Role This Contractor position will report to Bobbie's Medical Sales Manager and work within the Medical channel of the company. You will be engaging with healthcare professionals while clinically promoting Bobbie. You should have the ability to communicate professionally the clinical qualities of both of our brands. You will work with the team to uncover new medical leads and opportunities. The ideal candidate is comfortable making introductory sales calls, having clinical conversations with health care professionals, and building relationships with medical practices. What you will accomplish: • In-person field sales and in-servicing in targeted geographic areas, • Support regional sales events as needed, • Support digital outreach and inbounds as needed, • Lead list generation, • Hubspot CRM data entry and management for individual accounts What we would like you to have: • Availability to commit to 5-10 hours of work weekly, 90% in the field, • Ability to work autonomously with minimal guidance, • Ability to quickly learn new technologies (Slack, Hubspot, data entry), • Vehicle and unrestricted driver's license, • Ability to work in a fast-paced environment, • Willingness to pivot with changing strategies, • Strong written and verbal communication skills, • Organized, problem-solving, results, and relationships oriented approach, • Budget and Time Management skills, • Clinical Setting Experience, • Clinical degree (RD, RN, LPN, OT, SLP) is preferred but not required, • Experience in a sales role for a fast-growing CPG company preferred, • Be Radical - We are change makers, rule breakers and stigma shakers. We are unapologetically bold and use our megaphone for good., • Nurture the Tension - Parenthood is full of healthy tension, and so is building a company. We embrace the unknowns, practice humility and are a culture of learners., • Deliver Ounce by Ounce - Our customers have entrusted us to feed their babies. We lose sleep over the details, so they don't have to. $35-$45 per hour, depending on experience, credentials, and geographic location. Contract Length Agreement: 3 months with opportunity to extend At Bobbie, we are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives. Bobbie is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law. Bobbie Personnel Privacy Policy and Notice at Collection

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time. Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job Description Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email The Manager, Customer Retention Solutions is responsible for staffing and managing the sales renewal team, delivering on individual and team performance goals, providing consistent and timely coaching to staff, while promoting a positive and inclusive environment throughout the department. The Team Lead will work with other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction in a remote/hybrid environment. Candidates must be located in the tri-state area (New York, New Jersey, Connecticut) as in-office presence is required monthly. What You Will Do: • Monitor, assess, and address the team's customer approach and outreach through various sales tools, and in accordance with company policies and procedures, • Manage reporting system and financial information pipeline in salesforce with management team, • Review Dashboards and generate reports within salesforce and deliver findings to team members to align performance and accountability, • Act as a player/coach to maintain both individual and team sales unit and volume goals, including offsetting monthly department goals as required, • Contact, manage, and follow up with merchants' requests, concerns, and needs in a timely fashion, • Act as escalation contact for team and merchants, as appropriate, • Maintain, grow, and build good rapport with key decision makers with client(s), • Review, facilitate, and expedite renewal submissions and contract funding for individual and team sales, • Inspire and create a motivating environment through coaching, mentoring, and enablement, • Provide opportunities to participate in both formal and informal developmental activities, • Collaborate with team to build short- and long-term learning plans, • Encourage open, candid exchange of ideas, and respectful challenges to status quo, • Work with senior leaders and department head, to set expectations for all team members and hold employees accountable for results, • Define objectives, identify, and evaluate trends and options, • Promptly address performance issues, working with HR as appropriate, • Lead hiring, performance management, compensation, and evaluation of team members, • Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs, • Other tasks and duties, as required by management What We're Looking For: • Bachelor's degree preferred or equivalent combination of education and job experience, • 3+ years of prior Sales Representative experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering, • 4+ years of people management and coaching experience, • Experience being a SME contributor for policies and procedures, • Experience driving metric and quality performance within a 30-day cycle, • Experience in performance management, • Excellent verbal, written, and interpersonal communication skills, • Excellent organization and time management skills, • Ability to deal with ambiguity and change, • Ability to perform in a high intensity environment, • Ability to compute business math, • Proficient in Microsoft Suite, CRM Kapitus Total Rewards Package Includes: • Competitive Base of $75,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience., • Incentive Commission Compensation Eligibility – earned monthly, • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Job DescriptionDescription: The Quest Sales Support Coordinator is a full-time, organized, personable, and proactive team player to be the first point of contact for incoming calls to our sales department. This role is critical in helping our sales team stay efficient and responsive by handling incoming communications, capturing essential client and event details, and ensuring that information is routed quickly and accurately. When phones are quiet, you'll pivot to data entry support and small projects that keep the engine of our sales operations running smoothly. Essential Functions under the supervision of the National Director of Inside Sales with a matrix report to the general manager BENEFITS: • Commission eligible based on qualifying sales achieved, • 401k Safe Harbor with Employer 5% match, • Medical, dental, vision, and life/disability offerings, • PTO and Holiday Pay, • Eligible for annual increases based on performance, • Answer and route incoming sales calls promptly and professionally, • Transfer calls to the appropriate team members or redirect them to other locations as needed, • Gather essential client and event information during calls and send it to our lead generation system via email, • Input client details into our ERP system to assist the sales team in generating quotes, • Support the director/ sales team with light administrative tasks and small projects during downtime, • Customer-first attitude with a professional and friendly phone presence, • Detail-oriented, organized, and able to work independently or as part of a fast-paced team, • Strong verbal communication and active listening skills, • Ability to multi-task between phone management and data entry. Phone Management is the main focus, • Minimum of 1-2 years of Event Industry or Hospitality experience, • Priority given to customer service, administrative, or sales support role experience, • Good working knowledge of Microsoft Office products, • Preferred experience with ERP/CRM programs Education Associates degree or higher preferred Other Requirements, Knowledge, Skill, Ability or Characteristics This position is also responsible for developing strategic working relationships with existing clients for the purpose of retention and revenue growth. Ideal candidate has a strong professional presence, is tenacious, and has ability to adapt, organize and multi-task. Knowledge of CRM maintenance preferred. Understands general reporting processes including expenses. Works well independently, Motivated, Strong Relationship-Building Skills, Belief in Excellence, Results Driven, Strong Planning Skills. High Ethical Behavior, Unquestionable Integrity, and Character.

Job DescriptionStudio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment. Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients. Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary. Duties and Responsibilities • Assist in delivering the ultimate boutique fitness experience to every client, every time., • Provide the highest level of customer service to all clients and visitors upon arrival., • Greet and check-in clients professionally upon arrival and thank them as they leave., • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately., • Sell memberships and class packages in-person, online, and over the phone., • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE)., • Maintain a clean and tidy studio.

Job DescriptionDepartment: Development Reports To: Chief Development Officer Location: New York, NY (Hybrid) FLSA Status: Exempt Salary Range: $122,000 - $146,000 About The Apollo For over 90 years, The Apollo has been far more than a stage. It has served as a global center of innovation and a creative catalyst for Harlem, New York City, and the world. As the “soul of American culture,” we have done more than discover artists like Ella Fitzgerald and James Brown; we have launched movements that define American identity. Today we stand on the threshold of our most ambitious chapter yet. In 2025, we broke ground on a transformational renovation of our Historic Theater focused on preservation and modernization. When we celebrate our grand reopening in Fall 2026, The Apollo will operate as a complete cultural campus for the first time in its history. This expansion—encompassing six distinct venues, immersive performance spaces, and a modernized public lobby—redefines our scale and impact as we approach our centennial. The Apollo is a vibrant nonprofit rooted in the Harlem community that engages audiences from New York, the nation, and the world. Since 1934, The Apollo has celebrated, created, and presented work that centers Black artists and voices from across the African Diaspora. Today, it is the largest performing arts institution committed to Black culture and creativity. Our Core Values: Stewardship, Ownership, Interdependence, Creativity, and ExcellenceThe Opportunity Position Summary The Major Gifts Senior Manager plays a critical role in advancing The Apollo’s philanthropic goals, with a primary focus on securing leadership support for the $100 million Apollo Rising 2.0 Campaign and annual operating priorities. This frontline fundraiser manages a dynamic portfolio of prospects and donors capable of making gifts between $10,000 and $500,000+. The role is responsible for cultivating, soliciting, closing, and stewarding gifts while partnering closely with senior leadership, trustees, and colleagues across the Development team. The successful candidate will be a strategic relationship builder who thrives in a metrics-driven fundraising environment and is energized by helping shape a once-in-a-generation chapter in The Apollo’s history.Key Responsibilities Portfolio Management & Fundraising • Manage and grow an assigned portfolio of major gift prospects and donors with capacity to give $10,000 to $500,000+., • Serve as lead fundraiser for the Legends Circle, a major gift patron’s group., • Develop and execute customized cultivation, solicitation, and stewardship strategies for each assigned prospect., • Secure new, renewed, and increased major gifts in support of campaign and annual priorities., • Prepare proposals, briefing materials, donor correspondence, and gift agreements., • Maintain accurate and timely moves management activity in CRM systems.Donor Engagement & Pipeline Development, • Conduct in-person, virtual, and event-based donor meetings to deepen relationships and move prospects through the pipeline., • Identify new prospects through research, referrals, events, and internal collaboration., • Build a healthy pipeline across discovery, qualification, cultivation, solicitation, and stewardship stages., • Ensure timely follow-up and next steps after every donor interaction.Leadership & Collaboration, • Partner with the Chief Development Officer, President & CEO, and board leadership on high-level donor strategies., • Support fundraising efforts tied to executive and trustee relationships., • Collaborate with membership, annual funds, campaign, finance, and operations colleagues to align donor strategies., • Support signature fundraising events and campaign milestones as needed.Stewardship, • Ensure exceptional donor stewardship including impact reporting, naming recognition opportunities, acknowledgements, and personalized communications. Donor Visits & Activity • Complete qualified donor visits or meaningful moves per month (150+ annually)., • Maintain consistent follow-up and documented next steps for all substantive interactions.Pipeline Development, • Add 20–30 new qualified prospects annually to the portfolio., • Maintain an active portfolio of approximately 50–75 qualified prospects., • Ensure balanced movement across all pipeline stages.Gifts Closed, • Achieve annual individual fundraising revenue goals established with leadership., • Close a targeted number of 5- and 6-figure gifts annually., • Increase renewals and upgrades from existing donors.Data & Stewardship Excellence, • 100% timely CRM entry for visits, proposals, and next steps., • Timely stewardship for all assigned donors.Qualifications & Experience, • Bachelor’s degree required., • 3 or more years of major gifts experience or 5 or more years of demonstrated fundraising solicitation success., • Proven success in securing gifts from individuals and/or corporations., • Strong verbal, written, and presentation skills., • Excellent organizational skills and attention to detail., • Demonstrated commitment to The Apollo’s mission and fundraising priorities., • Highly collaborative team player with strong initiative., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency in Microsoft Office Suite and donor CRM systems.Preferred, • Experience in arts, culture, education, or mission-driven organizations., • Experience working with campaign fundraising initiatives., • Familiarity with donor recognition and naming opportunities., • Willingness to work evenings and weekends for donor engagement and events.Compensation & Benefits, • Performance-based incentives and professional development opportunities. pcIZW7IzIM

Job Description Client Acquisition Manager About Ridgewood Investments: Ridgewood Investments is an investment advisor delivering intelligent, long-term money management solutions. We serve affluent individuals, retirement plan sponsors, and financial professionals with customized strategies rooted in disciplined, time-tested investing principles. Our focus is simple: build trust, grow assets, and deliver long-term results. The Opportunity: We are seeking a high-performing Producer & Closer who thrives in a structured, high-activity environment and knows how to convert conversations into clients. This role combines daily outbound engagement with high-level investment conversations. You will spend a significant portion of your day on the phone—connecting with leads, navigating to decision-makers, and consistently moving prospects through the pipeline to close. This is not a passive relationship role. This is a performance-driven position for someone who is comfortable doing the work required to win. • Key Responsibilities Execute consistent outbound calls and follow-ups to engage prospective clients, • Navigate organizations and relationships to reach decision-makers, • Build, manage, and advance a pipeline of qualified prospects, • Lead investment conversations and guide prospects through the decision process, • Convert opportunities into new clients and drive AUM growth, • Maintain ongoing engagement with prospects throughout the sales cycle, • Track activity, pipeline, and results within CRM and reporting systems, • Collaborate with internal teams to deliver a seamless client experience, • Active securities license required (Series 65, 7/66, or equivalent), • 5+ years of experience in wealth management, investment advisory, or financial sales, • Proven ability to generate new business and close clients, • Comfortable with high daily call volume and structured outreach, • Strong communication skills with the ability to build trust quickly, • Highly organized with the ability to manage multiple opportunities simultaneously, • A producer who is willing to do the daily activity required to win, • A strong communicator who can confidently guide financial conversations, • Someone who thrives in a structured sales process and clear expectations, • Persistent, resilient, and comfortable working through objections, • Base salary 60K-75K + aggressive performance-based incentives tied to AUM growth, • Significant earning potential for high performers, • Clear expectations and measurable targets tied to activity and results We believe structure creates freedom. Our systems, processes, and investment philosophy are designed to support high performers who are willing to execute. If you are looking for a role where effort, discipline, and performance directly translate into growth and income—this is that opportunity. This role is for someone who can both start the conversation and finish it.

Job Description Why Turtle? At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a reputation for innovation, excellence, and exceptional customer service—and we’re just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day! About the Role As a Customer Success Manager, you will be responsible for a portfolio of site-based or multisite-based accounts to ensure that our customers achieve intended outcomes and value realization with subscription and services contracts. You will ensure technology and services adoption leading to high, on-time renewal rates and expansion of Annual Recurring Revenue (ARR) for all Turtle customers. You will report to the Team Lead, Life Cycle Services Manager, or VP of Automation and will work from Turtle HQs in Clark, NJ. There will be some travel to customers sites within the NY/NJ region which will be required. What You'll Do: You are responsible for the management and Annual Recurring Revenue target (ARR) associated with all contracts and software subscriptions within a portfolio of site-based accounts. You will lead onboarding, adopt, expand and renewal motions using data and workflow information from customer relationship management and data tools. You will translate data and insights into customer value, leading to increased service contracts and software subscriptions. You will deliver Executive Business Review to main customer contacts. You will work with sales and business leads to identify new contract opportunities. You will provide feedback to the portfolio team to ensure customer feedback is built into service offerings. Build and maintain strong relationships with customers Serve as a trusted advisor, providing guidance on best practices and business outcomes. Collaborate with internal teams to resolve customer challenges and deliver a seamless experience. Track customer health, usage, and satisfaction metrics Drive on-time contact renewals and identify areas for expansion What You'll Bring • High School diploma or equivalent, • 2+ years in Customer Success, Account Management, or related role (preferably in automation, technology, or distribution)., • Experience with subscription-based services or SaaS models., • Proficiency with CRM systems., • Familiarity with contract renewals and negotiation processes, • Strong relationship-building and communication skills., • Proven track record of driving customer adoption and retention., • Ability to identify growth opportunities within existing accounts., • Comfortable working cross-functionally with technical and sales teams. We offer a competitive benefits package that includes: • 401(k) plan, • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid holidays, • Vacation Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico. What To Do Next You can begin by filling out our application online. If you want to learn more about Turtle, please visit our website or our LinkedIn: @Turtle. Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: • 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role., • 1+ years experience utilizing a CRM software system, Salesforce preferred., • Experience in a scaled customer success environment, maximizing impact for a large range of clients through scalable motions executed at key moments in a customer's journey., • Proven ability to adopt new technologies and teach others effectively., • Strong communication and sales acumen, with the ability to understand the true needs of the customer, helping them tap into the full value of Melio's platform for their unique business., • Takes an analytical, strategic approach to our customers' success, constantly iterating to improve the whole customer experience., • Excited to bring new processes and procedures to continue to develop the customer journey at Melio., • Enjoys working cross-functionally with other teams across the organization on a diverse range of internal and customer-facing initiatives., • Excellent time-management skills, as well as the ability to remain flexible as the company and role evolves., • Passionate about speaking with and building relationships with small business owners, helping their businesses succeed with Melio., • Experience working with small businesses in an account management or customer success capacity., • Own all strategic actions associated with customer engagement and retention efforts., • Build dynamic relationships with your customers through meaningful interactions and comprehensive engagements, developing a deep understanding of their business needs to drive retention., • Lead customers through early adoption and proactively guide them through lifecycle stages, educating on best practices, removing friction, and accelerating time-to-value., • Continuously evaluate customer health signals and feedback to surface churn risks and growth pathways across the customer lifecycle., • Execute proven sales methodologies to guide strategic customer conversations, deepen discovery, and influence outcomes for the customer and the business., • Share ownership of "one-to-many" motions (e.g. webinars), when required, to support customer education at scale, • Work collaboratively alongside relevant Melio departments to ensure the voice of the customer is constantly elevated in a digestible, actionable format, and that the customer is receiving the utmost support and satisfaction., • Proactively evaluate best practices when it comes to processes and procedures within the Customer Success role; suggest changes or enhancements to existing procedures to ensure the team's motions are aligned with the goals of customers and the business. As a Customer Success Manager, you will manage Melio's most valuable customers, overseeing the strategic growth and retention of top-tier accounts. You will act as a consultant at key milestones to ensure long-term success, drive deeper platform usage, and identify new avenues for expansion. Additionally, you will regularly surface customer feedback to internal stakeholders, including leadership, Product, Voice of the Customer, and Strategy teams to continue to enhance the platform. You will own the consolidation of this feedback as well as the packaging and presentation of the insights. About Melio USA: • Competitive compensation packages: We strive to make each and every employee feel valued and appreciated., • The annual base salary range for this position is $70,000 - $85,000 with an with an additional bonus component, • Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA., • 401K matching and stock options: Feel the investment of working at a hyper-growth startup., • Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees., • Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it., • Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week., • Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well! Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job opportunity, please do so directly on our careers page (or if you're here already, scroll down and apply now!). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionClient Success Manager Retention, Expansion & The Pippin Experience Location: Remote (U.S.) Team: Client Success Type: Full-time, Individual Contributor Reports to: Director - Customer Success Travel: Occasional (<15%)Posted: 2026 About Pippin Title Pippin Title is the USA's nationwide title search company, bringing title search into the 21st century. We combine proprietary search technology with a deep network of expert ground searchers to deliver fast, accurate, commitment-ready reports to title agents, lenders, underwriters, and law firms in all 50 states. Our clients rely on us for a seamless "Pippin Experience," and our integrations with Qualia, SoftPro, Resware, and TrackerPro let them order, track, and close without leaving their native platform. Featured in TechCrunch, the Wall Street Journal, Axios, and Fortune, Pippin is a well-funded, growing company redefining one of real estate's oldest industries. The Role The Client Success Manager is the owner of the post-sale relationship at Pippin. You'll manage a mixed book of title agents, underwriters, lenders, and law firms — keeping them successful, retained, and growing. You'll quarterback everything that happens after implementation: adoption, order volume, quality feedback, expansion into new states or report types, integration enhancements, and renewal. You are the single face of Pippin for your accounts, and the voice of your accounts inside Pippin. What You'll Do Own The Book • Manage a defined portfolio of active Pippin accounts across segments (title agencies, underwriters, lenders, law firms), with clear targets on Net Revenue Retention, Gross Retention, and order-volume growth., • Build account plans that map each client's buying reasons, KPIs, stakeholder map, order pattern, integration state, and expansion opportunities., • Drive a structured cadence — weekly tactical with ops leads, monthly reviews with team leads, quarterly business reviews with executive sponsors — adjusted to account size and maturity. Drive Adoption & Order Growth, • Monitor adoption and order health — dashboard signals, order mix, volume trends, integration usage — and intervene early when usage softens., • Run expansion plays — new states, new report types (commercial, energy, foreclosure, two-owner, etc.), additional offices, new integrations — and partner with Sales on material expansions., • Coach clients on getting more value out of the portal, order tracker, live chat, and integrations (Qualia, SoftPro, Resware, TrackerPro). Quality, QC & Voice Of Customer, • Be the conduit between clients and Operations when there are quality, turnaround, or report-format issues — diagnose fast, mobilize the right internal team, and close the loop with the client., • Capture product feedback systematically and feed it to Product and Engineering with enough context (client size, segment, use case, frequency) for them to prioritize., • Protect the Pippin Experience — set realistic expectations during onboarding, recover strongly when something goes wrong, and convert recovery moments into trust. Renewals & Commercial Ownership, • Own renewals across the book — forecast them accurately, negotiate within guardrails, and keep Gross Retention at or above target., • Spot and qualify expansion — when a client is ready for more volume, a new report type, or a deeper integration, move fast and involve Sales where appropriate., • Identify at-risk accounts early, build recovery plans, and escalate proactively rather than on the quarterly surprise.What You Bring, • 2-4 years of client-facing experience in Client/Customer Success, Account Management, or Client Services at a SaaS, fintech, proptech, title, escrow, or mortgage-tech company., • Proven retention & expansion — you can point to specific accounts you saved, grew, and made reference-able., • Industry familiarity — you understand title, escrow, closing workflows, or real estate services, and can talk credibly about commitment-ready reports, underwriter requirements, and state-by-state search nuance (or can ramp on it quickly)., • Technical comfort — fluent in a CRM (Salesforce or HubSpot) and BI dashboards; comfortable enough with integrations to have a credible conversation about Qualia/SoftPro/Resware/TrackerPro., • Executive presence — you can run a QBR with a title agency owner or the VP of Operations at a national underwriter and leave them better informed than when they walked in., • Commercial instinct — you're comfortable owning a renewal number, negotiating, and protecting margin without damaging the relationship., • Operator mentality — you write the SOP, build the health-score model, templatize the QBR deck, and ship the retention playbook rather than waiting.Nice to Have, • Direct Customer Success experience at a proptech, title-tech, or mortgage-tech company., • Experience owning renewals and driving Net Revenue Retention as a stated target., • Prior work inside an early- or growth-stage, VC-backed environment.Success In The First 12 Months, • First 30 days: complete Pippin product, portal, integrations, and QC ramp; meet every active account in your book; publish a risk-and-opportunity read on the portfolio., • 60 days: stand up the cadence (weekly/monthly/QBR) for your accounts and close any open implementation loose ends., • 90 days: deliver your first QBRs; complete two concrete expansion plays; no unexpected churn in the book., • 6 months: tracking at or above Gross Retention and Net Revenue Retention targets; contributing repeatable playbooks (adoption, expansion, at-risk recovery) back to the team., • 12 months: portfolio is at or above retention and expansion targets, reference-able accounts have grown, and you've raised the bar on what the Pippin Experience means post-sale.Compensation & Why Pippin, • Competitive base plus performance bonus tied to retention and expansion outcomes., • Equity in a category-defining, venture-backed company., • A marquee book of clients — including CATIC, Westcor, AmTrust Title, Stewart, First American, Old Republic, Investor's Title, EasyKnock — to learn from and grow., • Medical, dental, vision, 401(k), and flexible paid time off., • Fully remote, outcomes-first culture. Pippin Title is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran, or disability status.

Job Description Since opening in 1967, Queensboro Toyota has become a reputable dealership in Woodside, NY and serves the surrounding areas of Brooklyn, Manhattan, and Queens. We are always looking for hard-working, motivated individuals to join our team! If you're looking to join a comfortable and friendly work environment, as well as grow within the automotive industry, we would love for you to apply today! See for yourself why Queensboro Toyota is the best place to work! What We Offer: • Medical/Dental Insurance, • 401K, • Paid vacation, • Paid training, • Excellent culture, • Relaxed atmosphere Successfully achieving client retention & sales goals and objectives relevant to the components of the Company’s strategic plan. Responsibilities • Source clients by accessing CRM system and evaluating potential opportunities of clients that could generate a trade-in sale., • Generate sales lead; make contact with clients that have the possibility to exchange their vehicles, assess their current needs, and provide appropriate recommendations., • Set appointment with trade-in clients for trade evaluation and assist clients with product knowledge to facilitate the customer’s selection of a replacement vehicle that best meets their need., • Identify and introduce the clients with interest in a vehicle to the Sales Consultant that is best able to assist him/her with a vehicle demonstration and finalization of the sales transaction., • Solicit dealership purchase of client’s vehicle if client has no interest in another vehicle., • Consult with the Finance, • Follow up with clients after their visit, • Consistently meets or exceeds the goal of satisfying the transportation needs of our Clients., • Proactively works with the Sales Manager, General Sales Manager, and/or General Manager to develop action plans to immediately correct performance in order to consistently meet and exceed sales goals; attends and actively participates in all sales meetings., • Sells, leases, delivers a pre-agreed upon monthly minimum amount of vehicles., • Promptly and professionally greets, and offers assistance or direction to, all Clients that enter the dealership showroom or sales lot., • Consistently assists each Client with selecting a vehicle by asking questions, listening carefully to their responses, and matching their expectations with our vehicles by fully explaining product performance, application, benefits, and optional equipment., • Offers test drives to all Clients, • Knows and understands equity and values; fully capable of explaining depreciation to the Client., • Consistently ensures that a member of the sales management team has the opportunity to meet each Client., • Ensures that all closed deals are forwarded to the Finance and Insurance Manager (F&I Manager), along with properly completed paperwork, such as, but not limited to, insurance information and title., • Consistently follows up on all post-delivery items, such as, but not limited to, tag/title work, "we-owes," and special requests, to ensure that we continue to meet or exceed Client expectations. Required Experience: • Experience; Ideal: Previous experience as a Sales Consultant, Internet Sales Consultant, Auto Finance Manager or Auto Sales Manager., • Strong verbal and written communication skills, • Excellent interpersonal and customer service skills, • Driver License Required

Job Description Key Account Specialist (Food Broker) Affinity Group is seeking a sales-driven, business development influencer to be our next Key Account Specialist to spearhead growth in our Metro New York City market. This is a great opportunity for a passionate professional with an entrepreneurial spirit. This position will be reporting to the Market Manager. Who We Are: Great Place to Work Certified | Your Bridge to Success | Why Our People Love Affinity Group Affinity Group is one of the fastest-growing food sales and marketing agencies, with a national presence throughout North America. We represent some of the most recognizable and well-regarded food brands in the industry, and bring decades of expertise and a consultative system that is tailored for a localized approach. Supported by the corporate sales support team, you’ll be part of a team that drives brand awareness and increases market demand for our clients. Perks & Benefits: • Health, vision, and dental insurance, • Life insurance and disability benefits, • 401(k) retirement plan, • Paid time off and company holidays, • Competitive pay + bonus potentialWhat You’ll Do:, • Develop and execute plans to boost brand awareness and generate sales within the Italian/Pizza segment, • Influence decision-makers in the foodservice industry, from restaurant owners to culinarians, • Participate in food shows, • Deliver impactful sales presentations and consultations to drive market sales growth, • Manage sales pipeline and ensure CRM data integrityWhat to expect:, • The typical work week: Monday through Friday, • During the food trade show season, the position requires the ability to stand for extended periods, with the ability to safely lift case goods (up to 50 lbs.), • Travel (Driving): Position requires daily motor vehicle travel to assigned locations. The candidate must possess an active Driver’s License and a clean driving recordQualifications:, • MANDATORY foodservice sales and or culinary experience is a plus!, • Strong ability to connect with professionals at all levels, • Creativity in recommending menu ideas and a deep love for the culinary world, • A driven, proactive approach to client relationships, • Italian and/or Spanish fluency a plusBonus Points For:, • An associate or bachelor’s degree, • Experience with CRM systems Pay range is $60,000 - $80,000 The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR HjbTFebD90

Job DescriptionStudio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment. Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients. Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary. Duties and Responsibilities • Assist in delivering the ultimate boutique fitness experience to every client, every time., • Provide the highest level of customer service to all clients and visitors upon arrival., • Greet and check-in clients professionally upon arrival and thank them as they leave., • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately., • Sell memberships and class packages in-person, online, and over the phone., • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE)., • Maintain a clean and tidy studio.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionBenefits: • Competitive salary, • Opportunity for advancement Were hiring a sharp, organized, and customer-focused Customer Service Representative (CSR) to join our growing team. This is a part-time role (MondayFriday, 8:00 AM 1:00 PM) with a clear path to full-time (40 hours/week) as the business continues to grow. What Youll Be Doing • Answering inbound calls and responding to customer inquiries, • Following up on leads (no cold calling), • Booking and confirming appointments, • Managing and optimizing the daily schedule, • Working closely withand taking direction fromthe Office Manager to keep operations running smoothly, • Helping ensure customers have a seamless, professional experience from first call to job completionWhat Were Looking For, • Strong communication skills (clear, professional, and personable), • Highly organized and detail-oriented, • Comfortable multitasking in a fast-paced environment, • Reliable and punctual (8 AM means ready to go, not walking in with coffee), • Basic computer skills (CRM/scheduling software experience is a plus), • Team-oriented with a willingness to follow established processesHours & Growth, • Part-time: MondayFriday, 8:00 AM 1:00 PM (2025 hours/week), • Growth opportunity: This role can expand into a full-time position as the business growsCompensation & Benefits, • Competitive hourly pay (based on experience), • Opportunity to transition into full-time with benefits, • Stable, growing company backed by the Ace Hardware brand, • Professional, team-focused work environmentAbout Us Ace Handyman Services Montclair is a locally owned business backed by the trusted Ace Hardware name. We pride ourselves on delivering top-tier service with professionalism, reliability, and respect. If youre organized, motivated, and ready to grow with a company thats actually going somewhere, apply now.

Job DescriptionStudio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment. Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients. Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary. Duties and Responsibilities • Assist in delivering the ultimate boutique fitness experience to every client, every time., • Provide the highest level of customer service to all clients and visitors upon arrival., • Greet and check-in clients professionally upon arrival and thank them as they leave., • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately., • Sell memberships and class packages in-person, online, and over the phone., • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE)., • Maintain a clean and tidy studio.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Senior Manager, Student Success, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 5-8+ years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • You've managed a small team of full-time employees (2–3 people) and know what it means to hire, coach, and develop others — but you're still hungry to grow as a leader yourself, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company's foundation today. Learn more about Axel Springer. We're hiring Customer Success Managers to join our Account Management team at EMARKETER. The Role and Team: At EMARKETER, we are passionate about our customers' experience and their ability to use our research and insights to make confident, strategic decisions. As a Customer Success Manager, you will partner with Fortune 100 brands and leading technology clients to drive engagement, adoption, and long-term value from their EMARKETER subscription. These roles sit at the intersection of customer experience, revenue, and product adoption. You will bridge sales activity and ongoing support, contribute to renewals and upsell opportunities, and play a key role in improving customer engagement, CSAT, and NPS outcomes. You will report to a senior leader within our Account Management organization and collaborate closely with Account Directors, Sales Operations, and Support teams. These are hybrid roles based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future. Candidates must be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate Is: • Customer-focused: You take pride in customer satisfaction, engagement, and long-term success, and you use metrics to guide your approach., • Curious and proactive: You research your accounts, understand user needs, and are comfortable reaching out to drive engagement and adoption., • A confident communicator: You tailor your messaging to different stakeholders and can clearly articulate value in conversations, presentations, and written communication., • Revenue and results-oriented: You understand that engaged customers renew, expand, and advocate, and you take ownership of outcomes that support growth., • Professionally energetic: You bring a positive, proactive approach to your work and operate in alignment with EMARKETER's values., • Inclusive by nature: You are committed to fostering an inclusive culture and value diverse perspectives and experiences.Key Responsibilities:, • Drive customer engagement and awareness across an assigned portfolio of accounts to ensure full utilization of licenses, content, and product features., • Execute and support new customer onboarding, including license management, platform training, and guiding customers through ways our data can be actionable, • Create and monitor outreach to clients at scale or 1:1 to support their business needs and use cases, • Proactively share growth triggers with Account Directors and leadership to surface expansion opportunities to assess account health, growth potential, and risk, and partner with Account Directors and leadership to address opportunities and challenges., • Leverage AI and automation tools to increase efficiency and scale, while preserving high-touch personalized experience for clients., • Contribute to recurring customer relationship meetings and provide insights on engagement trends and customer needs, ensuring key notes, actions, and outcomes are documented in Salesforce., • Build and maintain relationships with customers, with regular touchpoints and conversations, to further advocacy, referrals and account engagement., • Gather customer feedback, survey responses, and testimonials to support CSAT and NPS measurement., • Partner with Sales Operations and Support teams to field, track, and resolve customer requests., • Stay informed on industry trends and EMARKETER product updates to add value in customer conversations. Desired Skills and Experience:, • Experience in a client-facing role such as customer success, account management, sales support, or consulting., • Interest in or experience working with SaaS products, media, research, marketing, advertising, or retail organizations., • Strong written and verbal communication skills, with comfort delivering presentations or training., • Experience supporting value-based conversations with customers., • Familiarity with CRM and customer engagement tools (Salesforce preferred), and comfort leveraging AI-powered outreach, audience segmentation, or workflow automation tools to drive scalable, data-informed customer engagement.Salary and Benefits:, • Base salary: $70,000 to $75,000 (dependent on skills, experience, and competencies)., • On-target earnings range of $75,000 to $82,000, inclusive of base salary and performance based compensation., • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave., • Comprehensive medical, dental, and vision insurance plans., • Matched and vested 401k plan., • Access to resources for financial planning guidance, family planning services, mental health support, and Employee Assistance Programs (EAP). Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job Description About SchoolMint: SchoolMint is a leading provider of Strategic Enrollment Management solutions for K-12 schools and districts, helping educators build brighter, more sustainable futures. Our award-winning SaaS solutions empower schools—both district and charter—to attract, enroll, and retain students effectively. SchoolMint's mission is built on our core values: No Jerks, Period; We, Not Me; Be Heroic; Bring Your Whole Self to Work; Embrace and Drive Change. These values are the foundation of our positive, collaborative culture and commitment to exceptional customer service. Role Overview: SchoolMint is actively looking for a Customer Success Manager to join our Customer Success team. The role will report to the Manager, Customer Success. The Customer Success Manager will join the Customer Success team in executing SchoolMint's Customer Success and Partnership Development strategies in order to meet customer needs, increase customer usage of and capacity in SchoolMint's SEM products, ensure high rates of gross and net customer renewal (>95%, or as specifically set by management from time-to-time) for both managed and pooled portfolio assignments, drive customer referrals, and grow SchoolMint's market share. Flexible hybrid schedule: 3 days/week at our Lafayette, LA Headquarters. Remote work available within Central or Pacific time zones. With a preference for Louisiana. Though candidates in the San Francisco Bay Area, Sacramento, Miami, New York, Boston, & Texas will have a perk of potential in person collaboration with local peers. Key Responsibilities: • Manage and deepen relationships with a portfolio of K-12 customers, drive renewals, reduce churn, and increase customer satisfaction, • Oversee and support customer needs within a pooled model, ensuring equitable distribution of work and consistent service delivery across the team., • Lead annual retrospectives sharing compelling data around usage and growth and identifying actionable feedback, • Proactively understand customers' needs and ensure they maximize engagement with their SchoolMint solution(s) by growing customer product usage and up-selling new features and related SEM offerings, • Work with customers to understand their strategic enrollment process and project goals, translate that process into a configuration plan for the SchoolMint software, and assist customers to successfully reach each milestone, • Support annual critical milestones from updating applications to refining processes to working with internal data and technical resources to update student data., • Monitor customer health through data analysis of product use, support inquiries, NPS scoring, and other health criteria, • Facilitate internal QBRs to proactively mitigate risk and identify upsell/cross-sell opportunities, • Drive new business growth through advocacy and referrals, • Promote optimal product usage behaviors as guided by defined benchmarks of success for both frequency and depth of product interaction, • Create, own, and execute key stakeholder trainings through product knowledge, • Collect and manage product feedback from customers to share with our product team and participate in conversations advocating for an improved customer experience, • Collaborate with team members across Support, Professional Services, Customer Success, Onboarding, Product, and Engineering as needed to resolve issues and deliver great customer experiences., • Contribute to team initiatives, including the creation of knowledge, processes and tools to improve the efficiency and productivity of SchoolMint customer success, • Collaborate with peers on best practice sharing and solutions, • 2-3 years of experience in account management or CX roles at SaaS technology companies, • Passion for improving education, • Strong communication, presentation, and negotiation skills, with the ability to inspire others, • Analytical and process-oriented mindset, • Demonstrated ability to manage large, multi-stakeholder projects with exceptional results, • Self-driven, persistent, and assertive, • Enthusiastic lifelong learner, • Strong empathy for customers and passion for revenue and growth, • Excellent organizational and time management skills, • Associate Project Manager, PMP®, or similar certification, • Prior experience with Strategic Enrollment Management (SEM) and/or SchoolMint Products is a significant plus, • Bachelor's degree, • Subject matter expertise in education technology, • Salesforce, Planhat, and/or similar CRM and Customer Success platform experience, • Significant fluency in Spanish (read, write, speak) or other languages is a plus! Why SchoolMint? Join a supportive, mission-driven company that values growth, collaboration, and innovation. Here's what you'll enjoy as part of the SchoolMint team: • Comprehensive Health Benefits: Medical, Dental, Vision, Employee Paid Life Insurance, and Disability Insurance., • Generous PTO: Paid Time Off, Sick Days, Birthday Floating Holiday, Wellness Floating Holidays, Volunteer Day, and Winter Recess., • 401(K): Including employer contribution after a 90-day waiting period., • Professional Development: Educational Assistance Program, industry conference access, and internal training resources., • Inclusive Culture: Work in a no-jerks-allowed environment where teamwork and creativity are central to our success.

Job DescriptionABOUT CIM GROUP:CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today! POSITION PURPOSE: CIM Group is a private alternatives asset manager with 30-years of experience and approximately $32 billion in assets under management. Our expertise spans private equity and credit investments across real estate and infrastructure, offering a range of funds across the risk-return spectrum as well as customized client solutions. The Institutional Client Group (ICG) builds and maintains relationships with institutional investors and intermediaries globally. ICG includes regional institutional sales teams across the Americas, EMEA, and APAC—primarily serving pension funds, sovereign wealth funds, and endowments—as well as the Financial Institutions Group (FIG), which serves major insurance companies and banks, and Global Consultant Relations (GCR), which works with investment consultants, OCIO providers, and other asset managers. ICG is seeking an Institutional Client Associate to join the Global Consultant Relations (GCR) team. This role works alongside senior team members, contributes to key fundraising initiatives, and offers direct exposure to some of the world’s largest and most sophisticated institutional investors and intermediaries. As a visible member of a collaborative, high-performing team, the successful candidate will gain hands-on experience, develop critical skills, and build a strong foundation for a successful career at a respected and growing investment firm. RESPONSIBILITIES: • Partner with GCR Relationship Managers to build new and strengthen existing relationships with investment consultants, OCIO providers, and asset management firms., • Learn about the industry, markets, client types, firm products, and narratives., • Support fundraising efforts through meeting preparation, follow-up, and coordination of roadshows and client-facing events., • Contribute to a defined sales territory by managing CRM (Salesforce) data, actively overseeing the pipeline, and executing the overall sales strategy., • Utilize third-party data tools—such as Preqin, eVestment, and WithIntelligence—to gather investor insights and intelligence., • Compile data and create presentations and other deliverables for internal stakeholders, including updates on fundraising efforts, client feedback, and industry trends., • Coordinate directly with internal portfolio management, investment, and reporting teams to ensure timely delivery of information requests and client reporting.EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.), • 0–3 years of experience., • Bachelor’s degree required; a relevant field of study and internship experience are preferred., • FINRA Series 7 and Series 63 licenses are required for this role (an existing SIE is a plus). Employment is contingent upon obtaining these licenses within 6 months of hire. CIM Group will provide study materials and dedicated time to help you prepare and succeed.ABOUT YOU:, • Interest in financial services, including sales, capital markets, investments, and/or real assets., • Strong interpersonal and communication skills, both written and verbal., • Collaborative mindset, working effectively with colleagues at all levels and locations., • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment., • Ability to work effectively, as well as independently, in a team environment., • Strong analytical skills with high attention to detail and accuracy., • Strong project management skills., • Proficient Salesforce and Microsoft Office applications, including Excel, PowerPoint, and Word.WHAT CIM OFFERS:At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including:, • A variety of Medical, dental, and vision benefit plans, • Health Savings Account with a generous employer contribution, • Company paid life and disability insurance, • 401(k) savings plan, with company match, • Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave, • Up to 16 hours of volunteer time off, • Up to 16 weeks of Paid Parental Leave, • Ongoing professional development programs, • Wellness program, including monthly and quarterly prizes

Job DescriptionJoin our team of dedicated Visitor and Member Assistants (VMAs) at the premier Museum of the 20th and 21st Century American Art. We’re looking for two (2) friendly and outgoing people with sales experience to join our team comprised of attentive, empathetic and enthusiastic individuals, eager and committed to promoting the Whitney experience and the benefits of Whitney membership. Visitor and Member Assistants (VMAs) are the customer-facing representatives of the Visitor and Member Experience team. VMAs respond to the needs of members and visitors with a positive attitude, and act as the first point of contact for members by phone, by email, and in person. VMAs are tasked with creating a warm, engaging environment that supports developing audiences and audience experience, allowing the department to grow revenue opportunities and reach revenue goals. They demonstrate excellent customer service standards and sales best practices to promote the benefits of Whitney membership and generate membership sales. VMAs work in the lobby and in the Whitney Information Office, in partnership with Visitor and Member Experience staff to promote membership sales, process admission tickets, and provide member and visitor services in support of the Whitney experience and aligned with admissions and revenue goals. This customer-facing role requires a professional, flexible, and positive demeanor necessary for the Whitney’s diverse community of members and visitors. Responsibilities • Pitch membership to all visitors, including canvassing outdoor admissions line, the Museum lobby and shop, and other public areas of the Museum, as well as by phone in the Whitney Information Office, • Meet sales goals by acquiring new members, • Serve as the first point of contact for Museum members and visitors in the Whitney Information Office, outdoors on the Museum largo, inside the Museum lobby and shop, and in other public areas of the Museum, • Provide excellent customer service to members, prospects, and visitors by adhering to the guidelines provided in the Visitor and Member Experience Principles, • Act as an ambassador for the Museum by promoting offerings like the Whitney Shop, Whitney Membership, Frenchette Bakery at the Whitney, and the overall exhibition program, • Observe all cash management policies and procedures, • Utilize POS ticketing and membership software, customer service ticketing tools and customer relationship manager software., • Efficiently resolve customer service requests, • A minimum of 1-2 years of sales experience in a public-facing service environment, • Friendly, outgoing, and professional attitude, • Must be able to work weekend, holidays, early and evening hours, • Strong sales acumen and cash handling skills, • Interest in public facing customer service interactions, • Ability to develop customer relations, • Excellent communication and empathetic listening skills, • Proficiency in Spanish is preferred; a second language is a plus, • Works well under pressure in a fast-paced environment, • Ability to stand for extended periods of time, including outdoors in all weather conditions, • Previous POS experience and/or CRM database experience a plus, • Working knowledge of a Microsoft Office Suite or comparable software, • Interest in arts and cultural institutions is a plus, • B.A. preferred but not required, • Compensation & Benefits, • This is a part-time position (up to 27 hours per week) with a starting wage of $24.16 an hour, • Admission to world-renowned museums across the city and nationally The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today. EEO Statement: The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, pregnancy, partnership status, caregiver status, veteran status, gender (including gender identity), sexual orientation, genetic information, predisposition, or carrier status, arrest or conviction record to the extent required by applicable law, credit history, domestic violence, sexual violence, or stalking victim status, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. Powered by JazzHR fLn6JdKuZL

Job Description Customer Service Representative TopView Sightseeing is a well-established company based in New York City, offering a variety of sightseeing tours by bus, bike, and boat. Our dedicated team of native local experts serves over 2,500 customers daily, providing visitors to the Big Apple and other cities—including Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London—with unforgettable experiences. Customer service is of paramount importance to the TopView Sightseeing brand, and as we continue to grow and expand internationally, we remain committed to enhancing the customer experience across our network. We are looking for an experienced Customer Service Representative to play a crucial role in our front-facing and back-office customer service operations. We are seeking a Customer Service Representative for a seasonal position based in New York City, with the potential to lead to a permanent role. Availability Requirements: ● MUST be able to work Weekends and Holidays. ● This is not a remote position. ● Shifts may vary, with potential start times as early as 12 AM. Responsibilities and Duties ● Handle phone calls and emails for all locations, including NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas and London. ● Assist customers with bookings and sales over the phone, in person, and online. ● Demonstrate in-depth knowledge of our products and services. ● Perform various administrative tasks in a fast-paced environment. ● Adhere to company policies and procedures. ● Greet and assist all office visitors in line with company standards. ● Maintain organized records and a clean reception area. ● Support the Customer Service Assistant Manager with additional administrative duties. ● Not limited to the above duties Qualifications and Skills ● Strong customer service skills. ● Geographical knowledge of Manhattan is a plus. ● Must be computer proficient - data entry, emailing, internet researching, faxing, and others. ● CRM Knowledge and Zendesk a + ● Project management software a + ● Time management skills ● Knowledge of Google workspace is a +. ● Understanding Excel and formulas is a +. ● Problem-Solving Capabilities. ● Excellent (verbal and written) communication skills. ● Positive attitude and enthusiasm. ● Requires a professional demeanor. ● Team player with good organizational and interpersonal skills. ● Able to multitask. ● Must come to work presentable and well-groomed. ● Business casual attire at all times. ● Available for on-call (weekdays/weekends). ● Available to work on Weekends and all Major Holidays. ● Exceptional attendance Other experience: ● Bilingual A+ (Spanish, Mandarin, Hindi, French, Arabic, Portuguese) Job Types: Seasonal Salary: $17.00 - $20.00 per hour Benefits: ● Employee discount Schedule ● 8-hour shift, with varying times. Can be as early as 8 am. ● Holidays ● Overtime ● Midday/Evening/Overnight ● Weekend availability Ability to commute/relocate: ● New York, NY 10017: Reliably commute or planning to relocate before starting work (Required) Experience: ● Microsoft Excel: 1 year (Required) ● Customer service: 1 year (Required) Work Location: In person Powered by JazzHR CghwN9pnqA

Job Description Our Story Adorama Rental Company (ARC) is the leading equipment rental house for high-end digital cinematography tailored to creative professionals and productions of all sizes. Whether you're a filmmaker, photographer, or producer, we provide an extensive inventory of cutting-edge gear, tools, accessories, and services to bring your vision to life. Backed by decades of industry experience and the trusted Adorama name, ARC offers end-to-end rental solutions, camera and lens testing, dedicated account managers and seamless, personalized service designed to keep your project moving forward—no matter the scale or complexity. Our Leadership Principles • Growth Mindset: We set high standards, embrace failure, and are open to change., • Be Customer-Centered: We focus on the end-to-end customer experience., • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts., • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win. We are seeking a detail-oriented and driven Sales Support Specialist to support a key member of our sales team operating in the TV & Film equipment rental market. This individual will assist the Business Development Manager with a range of administrative duties including, but not limited to purchase orders, invoices, delivery coordination, and other tasks as required. • Assist sales representatives with quotes, rental orders, • Manage inbound customer inquiries regarding equipment availability, • Coordinate equipment reservations, substitutions, and availability, • Monitor active rentals, returns, extensions, and billing make appropriate adjustments, • Support scheduling and logistics for gear deliveries and pick-ups, • Maintain CRM (Salesforce) records, • Ensure that the customer has all the necessary rental documentation, • Bachelor's degree preferred, or equivalent industry experience, • 2+ years of relevant sales support / rental coordination / production operations experience preferred, • Experience or education in broadcast, film, television, live events, or production rental strongly preferred, • Strong organizational and multitasking abilities, • Excellent client service and communication skills, • High attention to detail and accuracy The hourly rate of pay for this role is $18 - $22. The rate will be determined based on overall skills and experience. Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together. Pay range for this role:$18—$22 USD

Job DescriptionCatbird is filling an exciting role for a Customer Analytics Manager, reporting to the VP of Marketing. In this role, you will partner closely with our marketing, finance, product, and leadership team to develop best in class retention strategies, increase customer loyalty and lifetime value, and mitigate churn across our e-commerce and store customer cohorts. Our ideal candidate is data driven with a deep understanding of the full customer lifecycle and its drivers. Key Responsibilities • Extract and analyze CRM data, customer service feedback, customer purchase behavior, and survey insights to build out the following: - Streamlined customer dashboards for ongoing and ad hoc analysis- Summary of key insights and actions to wider team - Automated reporting in Catbird’s BI platform, Looker, • Define additional metrics and tracking to measure Catbird’s retention health and brand heat., • Identify shifts within our customer behavior and relevant actions to drive growth, • Work closely with marketing to provide data driven direction on lifecycle marketing campaigns across channels., • Provide data driven framework for Catbird’s pilot loyalty program and clienteling services across e-commerce and store., • Work closely with the marketing and merchandising teams to provide insights into audience segmentation, purchase behavior, cross purchase and spend trends., • Partner with the marketing and retail teams to create monthly and weekly customer engagement reporting, and measurable KPIs., • Work with marketing on A/B testing processes for creative, messaging, send frequency, and timing to constantly improve performance.Our Ideal Candidate, • 5+ years experience in corporate strategy, consulting, or CRM experience, • Strong data analytics and qualitative skills, SQL is a strong plus!, • Deep experience in analytics platforms, • Looker proficiency a must: dashboard modeling and design: Looks, views, and joins as well as data validation, • Experience with customer research methods – including coding and deploying surveys, and social listening, • Ability to translate insights into actionable strategies, • A strong communicator who enjoys collaborating with small, cross functional teams, • A passion for the Catbird brand and sustainability mission is a strong plus!Perks & Benefits, • Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision., • Generous PTO plus additional paid holidays, sick days, and an extra day off during the month of your birthday!, • 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds., • Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year, • Parental Leave: 12 weeks are 100% paid., • The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others., • A generous employee discount, • Pre-taxed commuter discounts to save money on getting to work, • Discounted Citi Bike Annual Membership, • Regular company-wide celebrations & events

Job Description Who we are: EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians. EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care. What we’re looking for: EHE is seeking a talented and driven Engagement Agent to manage the outreach to potential patients while building value in EHE’s brand. The Engagement Agent will be the liaison between the patients and our clinics and assist with the scheduling of appointments for our comprehensive health exam while providing the utmost level of customer service. This role will primarily be tasked with patient acquisitions and booking exams, though the position will also be crossed-trained to solve patient issues via phone, email and iChat. As an integral part of the Engagement Center, the Engagement Agent will be tasked with creating unique patient experiences and conversations. The Engagement Agent will work closely with the VP, Engagement Center and Senior Engagement Center Manager to achieve personal and departmental dialing efficiencies and drive EHE’s overall yield. In this role, you will: • Place and receive phone calls to and from EHE’s potential and existing patients, • Answer phone calls, emails and iChat from our patients, • Effectively resolve patient inquiries in a considerate, accurate and timely manner, • Compose thoughtful, personalized responses for a variety of patient requests, • Book appointments for our patients to receive a comprehensive medical exam, • Provide superior customer service to all EHE patients, • Use a consultative sales approach to achieve shared decision making with potential EHE patients, • Use critical thinking skills to answer and solve patient inquiries and problems, always looking to achieve one call resolutions, • Know and understand all departmental KPIs and self-manage to reach those goals, • Triage incoming requests and spot patient trends to flag for management, • Identify, reproduce and document bugs for IT What the role requires: • Highly motivated individual with high energy, • Unparalleled problem solving and critical thinking skills, • Must possess a mastery of English and be a strong, confident and exacting writer, • Passionate about customer service and patient satisfaction, • Understanding administration of CRM applications (Salesforce, Zendesk, Oracle, etc.), • Ruthlessly organized and would score high on conscientiousness, • Proficiency in Microsoft Office suite, • Ability to perform in a fast-paced environment, subject to rapid change and uncertainty, • Excellent written and verbal communication What we offer: • Competitive salary, • Generous incentive bonuses (up to $30,000 annually), • Medical, dental, vision, life and disability insurance, • Employer-matched 401(k) plan, • Professional development reimbursement, • Employee access to our wellness clinics, • Gym reimbursement/Fitness bonus The salary range for this role is $40,000 - $50,000 and is determined by a number of factors including the candidate's experience, qualifications and skills. EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees. Powered by JazzHR 22v8ICl8XG

Job DescriptionDescription: About Us At Biz2Credit, we seek individuals who are eager to join a dynamic and innovative fintech company on a mission to transform the lending landscape for small businesses. Our values of Collaboration, Responsibility, Empowerment, Disruption, Innovation, and Trust guide everything we do, and our purpose of helping small businesses succeed drives us forward. As a company, we believe that with the right tools and support, small business owners can achieve their dreams, and we're here to make that happen. That's why we're dedicated to developing cutting-edge solutions. One of them is our Biz2X platform, a fully configurable SaaS solution that leverages artificial intelligence and machine learning to make lending more efficient, effective, and accessible. But we're more than just another FinTech company. We're a team of individuals who bring their unique personalities, backgrounds, and experiences to work every day. We believe that diversity makes us stronger, and that's why we value a culture that is inclusive and supportive. We're looking for people who are excited about the opportunity to make a difference, who want to work in an environment that is both challenging and fun, and who are eager to bring their whole selves to work. So, if you're someone who is eager to join a company that is making a real impact, who values a positive and inclusive workplace culture, and who is ready to be a part of a team that is changing the lending landscape, we want to hear from you. Come join us and be a part of something truly special at Biz2Credit. About the Role We are seeking a Partnership & Client Success Manager who blends operational strength, relationship management, and fintech industry knowledge. This person will work closely with our Head of Partnerships to scale our embedded lending ecosystem, improve partner activation, drive revenue, and ensure integrated partners (SaaS, Payroll, and Banks) have a seamless experience. This is a hands-on, analytical, process-driven role — ideal for someone who understands the mechanics of SMB lending, partner integrations, and the day-to-day realities of managing high-value B2B partnerships. Key Responsibilities Partnership Operations & Optimization • Own the operational performance of key partnerships, • Analyze the partnership funnel end-to-end: lead flow, conversion, partner engagement, and revenue impact, • Identify bottlenecks and implement process improvements within embedded workflows to increase throughput and partner-driven loan volume, • Collaborate with Product, Marketing, and Sales Ops to streamline workflows and partner integrations, • Serve as the primary operational contact for partner teams, • Ensure partners understand Biz2Credit’s products, processes, and value proposition, • Manage onboarding, training, and ongoing enablement for partner-facing teams, • Monitor partner satisfaction and proactively address issues before they escalate, • Work with the Strategic Partnerships Lead to identify upsell, cross-sell, and expansion opportunities, • Support new partnership launches with operational readiness and execution, • Provide insights and recommendations to leadership on partnership performance and growth opportunities, • Participate in quarterly business reviews with partnersRequirements:, • 5+ years in client success, partnership success, or partner operations, • Fintech, lending, SMB financing, or financial services experience required, • Strong understanding of lending workflows, lead funnels, and conversion metrics, • Experience working with payroll providers, accounting platforms, or B2B SaaS ecosystems is a plus, • Proven ability to manage complex partner relationships and drive operational improvements, • Analytical mindset with experience using CRM, dashboards, and reporting tools, • Excellent communication, cross-functional collaboration, and problem-solving skills, • Increased partner-driven loan volume and revenue, • Higher partner activation and engagement rates, • A cleaner, more predictable partnership funnel, • Stronger partner satisfaction and retention $120k- $135k

Job DescriptionAbout Us: Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals’ procurement process and secures the best prices for products. We are a close‑knit team that enjoys working together every day to solve real‑world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture. Our goal is to create better solutions to help healthcare professionals succeed, and we are looking for people like you to help bring this vision to life. About the Role: Customer Success Manager 1 is a foundational role focused on delivering an exceptional customer experience and driving value across a book of small to mid-sized accounts. You’ll guide customers through onboarding, support their early adoption, and proactively work to retain and grow their relationship with Torch. In this role, you’ll build core skills in customer engagement, platform expertise, and account management. You’ll also play an important role in capturing customer feedback, identifying patterns, and collaborating cross-functionally to improve the overall experience. This is a great opportunity for someone eager to build a career in Customer Success with a fast-growing, customer-obsessed team. Location: Austin, Texas or New York City, NY(in office Monday - Thursday, flexibility on Friday) Key Responsibilities: • Own a portfolio of more complex customer accounts from onboarding through early adoption, ensuring a smooth and supportive experience., • Drive product usage and value through regular check-ins, education, and support touchpoints., • Understand customer goals and challenges and ensure Torch is delivering on their needs., • Track account health, flag potential risks early, and surface retention concerns to the team., • Help customers get the most out of Torch’s features—especially those related to cost savings, time efficiency, and vendor consolidation., • Use data and platform insights to personalize outreach and demonstrate value (savings, time saved, etc.), • Run quarterly practice reviews with customers for goal alignment and consultation on how to continuously maximize their success on the platform., • GMV retention, helping ensure that customers continue to consolidate and grow their purchasing on Torch over timeOnboarding & Adoption Support, • Lead Kickoff calls and early onboarding sessions to set customers up for success., • Assist customers with account setup, order building, and navigating the Torch platform., • Educate customers on best practices and how to maximize Torch Rewards and Advantage benefits.Internal Collaboration & Process Improvement, • Log key customer insights in Salesforce and help identify trends across your book., • Provide feedback to the product, supplier, and operations teams based on customer conversations., • Support pilot programs or process experiments in collaboration with more senior team members.What Success Looks Like, • Strong early adoption across your accounts, • High retention rate across your book of business (Logo and GMV), • Consistent customer engagement and satisfaction, • Accurate and timely account tracking in internal systems, • Collaboration with teammates to share learnings and improve processesAbout You:, • 2 to 5 years of experience in Customer Success, Account Management, or a client-facing role, • Strong communication and relationship-building skills, • Comfortable with having significant phone and video call time with customers for relationship management, • Comfort with using data and insights to drive conversations, • A proactive, detail-oriented mindset with a focus on customer value, • Eagerness to learn, grow, and contribute to a fast-paced, customer-obsessed teamBonus:, • Experience at a fast-growing startup, • Experience in healthcare and dental industry, • Knowledge of working with SMBs (small and medium business), • Experience using CRM tools (e.g. Salesforce)Compensation and Benefits:, • Compensation: OTE range of $84,000-87,000 dependent on location, Base salary between $61,000–$64,000 depending on location and experience (Includes material upside commission potential), • Medical and dental coverage with Aetna, • 401k benefits with Empower, • Unlimited paid time off (PTO), • Maternity and Paternity leave, • Commuter benefits for hybrid employees, • Fully stocked pantry and fridge for hybrid employees

Job DescriptionAbout UsNourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.Learn more about us here and read about our recent Series B here.About the Role As a Provider Partnerships Manager, you'll be instrumental in advancing our mission to enhance health outcomes for as many patients as possible. Your primary goal will be to grow patient referrals to Nourish by establishing and nurturing relationships with healthcare provider partners. These partners include primary care physicians, specialist physicians, and other healthcare professionals who refer their patients to us for nutrition support. In this role, you'll report directly to one of our Provider Partnerships Regional Managers. Please Note: This role is full-time and you must be located in Brooklyn, New York. Key Responsibilities: In this role, you'll take end-to-end ownership of building relationships with Nourish's provider partners. While creativity is strongly encouraged in tailoring your engagement strategies, core responsibilities include: • Spotting Opportunities: Identify new provider partner leads via proactive research and prospecting., • Connecting & Converting: Reach out to leads and activate them as referral partners., • You're passionate about Nourish's mission. You're interested in nutrition and are eager to help solve America's healthcare crisis., • You have a knack for building and maintaining strong relationships. You're naturally curious about others and feel driven to establish meaningful connections. You're an effective listener and know how to ask the right questions., • You are relentlessly resourceful and persistently pursue success. You demonstrate both tenacity and creativity to overcome challenges. You excel in "figuring things out" and look for unconventional approaches to achieve goals. Your resilience allows you to turn obstacles into opportunities., • You're energized by working autonomously. You prefer taking ownership and responsibility for the processes you lead, even when it means stepping outside of your comfort zone., • You enjoy juggling several responsibilities simultaneously. You feel comfortable managing multiple accounts while seeking new opportunities., • You thrive in a fast-paced start-up environment. The hustle, striving towards goals, and rapidly evolving environments excite you. You are comfortable with ambiguity and can be flexible in your approach., • You don't settle for 'good enough'. You proactively seek areas for improvement, both personally and organizationally. You're coachable and appreciate feedback. You bring up suggestions for change.We'd love to hear from you if you have:, • 2+ years of direct experience engaging with providers in a BD, sales, account management or partnerships capacity, • Exceptional communication skills (written and verbal)., • Strong time management and organizational skills.

Job Description Spate is seeking a client-obsessed, detail-oriented Junior Customer Success Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, takes pride in delivering an exceptional client experience, and knows how to turn data into value for the brands they work with. Spate is the machine intelligence platform used by top industry beauty brands for marketing and product innovation. We analyze over 20 billion search signals to spot the next big beauty trend and help brands identify what consumers really want. Spate was founded by two ex-Googlers that built the Google trendspotting division and uncovered trends such as turmeric, cold brew, and face masks. With a strong proven track record, Spate has become the trusted source for beauty data across publications such as the New York Times, WWD, Vogue, and CEW. As a Junior CSM at Spate, you'll own a portfolio of accounts across the beauty and wellness space — serving as the primary relationship owner from onboarding through renewal and upsells. You'll be responsible for driving retention, deepening product adoption, and the long-term client health across some of the top beauty brands in the industry. Day-to-day, you'll work closely with our Sales, Insights, and Product teams to ensure clients are getting maximum value from the platform, and advocate internally when they're not. You'll onboard new clients with confidence, leveraging a proven playbook built across 200+ accounts. We're looking for a beauty enthusiast who's equally comfortable talking data. We'll train you on how to use Spate's trend intelligence for product development and marketing in beauty, but you'll bring the curiosity and drive to make that knowledge stick. Responsibilities • Own a portfolio of accounts across multiple tiers; manage relationships, health, and outcomes end-to-end, • Lead structured onboarding and training for new clients, ensuring fast time-to-value and strong product adoption, • Monitor account health and proactively engage at-risk accounts before churn signals escalate, • Drive renewal conversations, negotiate contracts, and maintain a high net revenue retention rate, • Conduct regular check-ins and strategic touch points with key stakeholders, • Translate platform data into actionable use cases tailored to each client's business goals, • Maintain clean, up-to-date records in CRM (HubSpot/ChurnZero) — activity logging, health scores, and contact data, • 2 - 4 years of experience in Customer Success, Account Management, client services, or a consultative client-facing SaaS role, • Demonstrated track record of owning renewals and hitting retention or satisfation targets, • Strategic thinker with a bias towards action in a fast-paced environment, • Self-starter with proven creative problem-solving credentials, • Strong executive presence — comfortable presenting to senior stakeholders and navigating complex organizations, • Exceptional written and verbal communication skills, • Highly organized and detail-oriented, with the ability to manage a large book of business without things slipping, • Excited about being part of a growing team, • Authorized to work in the U.S. Preferred Qualifications • Experience in beauty, CPG, retail, or trend/consumer insights industries, • Background in agency, consulting, market research, analytics, or brand management a plus, • Familiarity with HubSpot, ChurnZero, or similar CS platforms About Spate At Spate, we use data science to predict the next big consumer trend in beauty, personal care & food. Spate was founded in 2018 by Yarden Horwitz & Olivier Zimmer, two ex-Googlers who led the trendspotting division at Google and uncovered trends such as turmeric, cold brew, and face masks. Spate has been funded by the prestigious Y Combinator incubator and Initialized Capital. We currently have ~200 clients in the U.S., mainly in the beauty space from direct-to-consumer brands to big names such as L’Oréal, Estée Lauder, Unilever, and more. As two ex-Googlers with a passion for using data to spot new patterns in consumer behavior, and we have made it our mission to build the world’s greatest consumer trends prediction platform of all time. And not just because we want to be trendy, but because we want to help brands get better at giving consumers what they really want. Brands waste over $200BN every year due to product launch failures and inventory waste. By spotting Turmeric, we were able to tell brands to stop wasting money on kale products and provide consumers with glorious golden milk lattes instead - because that’s what consumers want. How do we do this? We tap into publicly available consumer data (anonymous and aggregated) to identify interesting shifts in consumer behavior. We leverage the latest available technology in ML to solve problems in ways that have never been explored before. Why Spate? • Join a well-funded company that is working with the top brands in beauty, wellness & consumer goods, • Work directly with the founders to set the direction of the company, • Grow in a fast-paced environment, • Always be up-to-date on the latest trends! We enjoy a casual atmosphere, but our culture is about getting things done. We are passionate yet pragmatic when it comes to solving problems in a fast-paced environment. Our standards are high, but we thrive on working with people we respect and can learn from. We’re flexible on work styles as long as everyone is getting their work done - and getting it done well. We are an equal opportunity employer where our diversity and inclusion are central pillars of our company strategy. We look for applicants who understand, embrace, and thrive in a multicultural and increasingly globalized world. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Spate offers: • Health Care Plan (Medical, Dental & Vision), • Paid Time Off (Vacation, Sick & Public Holidays), • Work From Home flexibility, • You would be expected to come to the NY office twice a week, with the flexibility to work remotely during the year upon your manager's approval, • Salary for this role: $80K to $90K + $20K OTE ($100K - $110K total)

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Health insurance Title: Inside Sales & Customer Care Support Specialist Reports to: International Sales Manager Position Summary: The Inside Sales & Customer Care Support Specialist provides cross-functional support to the Inside Sales, Customer Care, and Outside Sales teams to enhance operational efficiency, improve customer experience, and support revenue-generating activities. This role is responsible for order processing, quoting support, and day-to-day coordination with customers and distributors. Over time, the position will assume primary responsibility for international order processing and quoting activities and is designed as a development pathway into a full Inside Sales role as business needs expand. Essential Functions: • Process domestic and international orders accurately and in a timely manner, including all required documentation, • Coordinate order entry, confirmations, and related customer communications, • Manage international order requirements, including export documentation and compliance support, • Assist with freight coordination, carrier selection, shipment tracking, and delivery follow-up, • Support Return Merchandise Authorization (RMA) processing and customer follow-up, • Assist in the preparation, entry, and tracking of quotes within ERP systems, • Support complex quoting activities, including bill of materials (BOM) and spreadsheet-based pricing, • Maintain accurate quote documentation and assist with timely follow-up on open opportunities, • Update and maintain customer and opportunity data within CRM systems (e.g., HubSpot), • Provide professional and timely support to customers, distributors, and internal teams, • 13+ years of experience in customer service, inside sales, or order processing, • Strong organizational, communication, and interpersonal skills, • Demonstrated ability to manage multiple tasks and meet deadlines in a fast-paced environment, • Working knowledge of shipping methods, carriers, and freight coordination, • Experience with ERP systems (Sage preferred), • Experience with CRM systems (HubSpot preferred), • Customer service experience required, • International order processing or export experience strongly preferred Physical Requirements: • Ability to sit, stand, and operate a computer for extended periods of time, • Ability to lift up to 50 pounds, with or without reasonable accommodation

Job Description About Us:- Since its founding in 2017, Prometheum has leveraged its deep expertise in securities law, blockchain and trading to create a compliant ecosystem for digital asset securities that enables all investors to seamlessly invest in digital assets securities. Prometheum has relied on its strong diverse team to build the tools to service digital asset securities. To date, Prometheum has built multiple broker-dealers traversing novel areas and a large technology stack (intersecting trading, blockchain, compliance, etc.). We continue to grow and are looking for hardworking individuals that can contribute to our already great fintech company culture as we traverse new and exciting areas that require excellent problem solving skills. Role:- Customer Onboarding Manager - Full Time W2 Location:- New York City, NY Salary:- $90,000 - $140,000 Responsibilities:- • Own and lead the end-to-end customer onboarding experience., • Identify, assess, monitor, and mitigate risks related to client onboarding processes., • Ensure onboarding activities comply with all company policies and regulatory requirements., • Demonstrate exemplary conduct and adherence to the group’s values and Code of Conduct., • Partner with clients across the full front-to-back lifecycle, including RFP participation, onboarding execution, due diligence, documentation, and successful go-lives., • Own and drive all aspects of client onboarding and account setup., • Build and manage detailed project plans capturing all operational, technical, and regulatory aspects of onboarding., • Establish effective governance and communication channels with both internal stakeholders and clients to ensure transparency around status, milestones, risks, and blockers., • 5+ years of experience in Business Execution, Implementation, Strategic Planning, or a related role within the financial services industry., • Experience using Agile tools such as Zendesk., • Active FINRA Securities Industry Essentials (SIE) and Series 99 licenses required., • Proven experience collaborating closely with clients to deliver efficient, frictionless onboarding experiences., • Exceptional attention to detail and strong organizational skills., • Ability to collaborate effectively with cross-functional internal teams., • Familiarity with Hubspot CRM preferred., • Strong analytical, problem-solving, and decision-making skills., • Excellent written and verbal communication skills., • Ability to perform effectively under pressure and manage multiple deadlines., • Strong understanding of financial markets and regulatory compliance requirements. Benefits:- • Competitive salary based on experience For questions around this or other employment opportunities with Prometheum please contact Powered by JazzHR W2UTXVdd8a