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As a Customer Service Advisor and Administrator, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In the Customer Service Advisor & Admin position, you will be responsible for ensuring that you are supporting our customers queries proactively and professionally both verbally and through administration interactions in agreement with our Service Excellence requirements alongside our business key performance indicators. There will be a strong focus on first time resolution and excellent customer service. You will be working with a team of several other CSAAs across the states. The role will involve: Providing helpdesk/order fulfilment style support and advice via email and telephone, to our customers. Navigating Beulah Logistics systems and with a strong understanding of processes Providing excellent customer service Liaising with relevant data providers for all search queries to ensure the smooth running of the search ordering process. Investigating and offering a timely response to customer enquiries and requirements. Taking ownership of queries and actions appropriately. Ensuring customer queries are dealt with and actioned on a regular basis in accordance with the Helpdesk KPI’s. To work towards providing the highest standard of service in all interactions with customers, receiving consistent Level 2 Service Excellence scores. You will need to be proactive and self-motivated with excellent communication skills, both verbal and written. You will also have strong attention to detail with customer service at your core. You will also be committed to progressing your own learning and development. You will also have/be: Ability to work well under pressure and multi-task when required. Able to communicate effectively with customers by telephone and email. Able to work against performance targets surrounding quality and productivity. Ability to be extremely organised and have excellent attention to detail. Able to work flexibly, as a team as well as on your own to meet deadlines and targets. Ability to learn quickly and work within clearly defined processes but use own initiative when needed. Strong problem-solving skills with the desire to provide superior service. Computer experience including Teams, Word, Excel and Outlook. What it's like to work at Beulah Logistics: If you want to be part of a dynamic, fast-growing company, Beulah Logistics ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.
From engineering and medical roles to finance and logistics, there's a job for every skill set! Education Benefits: Earn money for college through tuition assistance and gain invaluable experience. Training and Development: Receive world-class training in your chosen field, getting paid in training, develop skills that will last a lifetime and get placement to where your services are needed after graduation! Health and Wellness: Access comprehensive and free healthcare, fitness programs, and wellness support.
Seeking to hire a Manager of Membership and Fitness who will be situated at Crown Heights, Brooklyn NY. The site is located in Brooklyn's vibrant Crown Heights neighborhood. The Center serves as a cornerstone for community engagement, creativity, and growth. The center offers a variety of programs, from dance classes to cultural events, bringing people together in a dynamic and welcoming environment. The Manager of Membership and Fitness reports to the Managing Director overseeing the business. The role is responsible for the fitness center, wellness room and membership department's daily operations and planning. This full-time on-site position requires a highly motivated individual with strong selling skills to drive membership growth and retention while meeting sales targets. In addition to overseeing all aspects of membership and fitness services, this role will supervise the Membership Advisor and Personal Trainers, ensuring they align with the department's goals and standards. The Manager will also work closely with the team to create and implement sales strategies, maintain high-quality experiences for members, and enhance the center's offerings. Responsibilities - Maintain clear and open communication with the Managing Director and other department heads as well as working collaboratively as needed. - Create and implement sales plans to drive membership and grow the fitness business within the Center. - Oversee membership and fitness operations. - Report on performance metrics implementing strategies for improvement as needed. - Manage and mentor the Membership Advisor, and Personal Trainers providing guidance and ongoing support with a continuing learning philosophy for their success. - Conduct regular team meetings, daily check-in huddles to keep staff knowledgeable about center happenings, and ensure high standards are being met. - Empower and develop talent and reinforce a culture of high performance, positivity, and motivation. - NOTE : This hire will be authorized to deliver personal training sessions outside of their regular assigned hours/schedule if interested. Qualifications - Minimum of 2 -3 years of experience in membership sales and/ or fitness management along with related administrative knowledge required. Computer literacy a must including familiarity with MicroSoft Office 356, EZFacility, Mindbody and Salesforce. - Strong sales background and customer service experience also required (sales, health and wellness, retail, restaurant, fitness). - Experience onboarding, training, coaching, and developing high-performing teams a plus. - Genuine passion for fitness, health and wellness with an ability to engage and motivate the community. - Positive communicator with strong written and verbal communication skills. - Proactive problem-solving skills and a customer-focused mindset. - CPR certification or a willingness to acquire CPR certification within 30 days of employment
Must be licensed in the state of New York We are seeking a licensed Esthetician or Licensed Waxer to join our growing team. As part of our spa staff, you will play a key role in ensuring our clients have a relaxing and rejuvenating experience in our facility. You will provide a variety of services, including facials, microdermabrasion, chemical peels, and hair removal. Excellence in customer service is a must, and you need to be self-motivated and able to work independently. In addition to providing spa services, you will be responsible for selling and promoting our beauty and skincare products. Responsibilities: Welcome clients and explain to them the list of products and services Conduct consultations for clients with problem areas, advising how best to care for their skin Perform skincare services, such as facials and wraps, as requested by the client Interview clients to learn about contraindications Suggest various upgrades, such as the use of specialized skincare products Advise clients on skincare and recommend treatments and home care regimens Provide sugaring, facials Keep beauty and skincare tools clean and in good condition Engage with clients during sessions Greet clients in a friendly manner Accompanying clients to and from the treatment room Requirements: Minimum of 2 years proven work experience as an Esthetician or similar role Must have a valid Esthetician’s license in good standing Ability to communicate effectively with clients Ability to develop a plan of action for clients care Ability to make a client feel comfortable Full-time availability, including weekends and evenings Deep knowledge of skin care techniques High School diploma or GED equivalent Skilled and knowledgeable regarding skincare products and cosmetics Able to suggest and sell products based on specific needs Experience with sugaring is a plus
We are looking for a compassionate Home Health Aide to assist individuals with daily living activities and provide high-quality care in their homes or assisted living facilities. The role focuses on enhancing the quality of life for those with developmental disabilities, memory care needs, and other health challenges. Responsibilities: • Assist with personal care (bathing, grooming, dressing) • Prepare meals and ensure nutrition • Administer medication and keep medical records • Support daily activities to promote independence • Maintain a clean living environment (laundering clothes and linens) • Engage in activities for mental and emotional health • Collaborate with healthcare professionals on care plans • Monitor and report changes in client conditions • Provide companionship and emotional support Qualifications: Must have a Home Health Aide (HHA) Certiification (Or willing to obtain the certification) Skills: Home for the Elderly, Home Care, Personal Care, Assisted Living, Nursing Home, Blood Pressure, Rehabilitation Nursing About the Company: Crown Care NY Crown Home Care is a licensed home health care agency dedicated to providing high quality, cost effective and compassionate health care services to patients. In our organizations, we are dedicated to the health and well being of all persons/individuals. Our patients are our number one priority. Headquarters: Brooklyn, NY, US
Hair Stylist – Blowout Bar & Scalp Spa Location: 726 Franklina Ave Position Type: Full-time / Part-time About Us: We are a wellness spa expanding our services to include a blowout bar and scalp spa, offering curated experiences that combine beauty with wellness. If you're passionate about hair styling and love helping clients look and feel their best, we’d love for you to join our team! Position Summary: We’re looking for a creative and skilled Hair Stylist to provide high-quality blowout and scalp treatments for our clients. The ideal candidate will have an eye for detail, a passion for the beauty industry, and a love for connecting with people. You’ll play a key role in ensuring every guest leaves feeling refreshed, beautiful, and confident.