Trabajos customer assistant en Chico, CaliforniaCrear alertas

Medical Solutions Allied is seeking a local contract Certified Occupational Therapy Assistant for a local contract job in Chico, California. Job Description & Requirements • Specialty: Certified Occupational Therapy Assistant, • Discipline: Therapy, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, days We’re seeking talented healthcare professionals whose adventure game is as strong as\n their clinical game. Those that want flexibility and high pay, we have the positions for\n you! \n\n Some of the industry-leading benefits enjoyed by Medical Solutions travel nurses and\n travel allied healthcare professionals include: \n\n \n • Day One Medical, Dental, and Vision with low premiums\n, • Day One 401(k) with Company Contribution\n, • Personalized Compensation Packages\n, • Paid, Private, Fully Furnished, Pet-Friendly Housing\n, • Dedicated Recruiter and 24/7 Customer Care Line\n, • Per Diem Allowance and Paid Travel\n, • Licensure and Certification Reimbursement\n, • Free Liability Coverage\n, • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident, and Pet Insurance\n, • Equal Employment Opportunity\n, • Discount program, • Life insurance, • Mileage reimbursement, • Company provided housing options, • License and certification reimbursement, • Benefits start day 1, • Continuing Education, • Guaranteed Hours, • Vision benefits, • Referral bonus, • 401k retirement plan, • Dental benefits, • Cancelation protection, • Weekly pay, • Medical benefits, • Employee assistance programs, • Wellness and fitness programs, • Pet insurance, • Holiday Pay

Medical Solutions Allied is seeking a travel Certified Occupational Therapy Assistant for a travel job in Chico, California. Job Description & Requirements • Specialty: Certified Occupational Therapy Assistant, • Discipline: Therapy, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, days We’re seeking talented healthcare professionals whose adventure game is as strong as\n their clinical game. Those that want flexibility and high pay, we have the positions for\n you! \n\n Some of the industry-leading benefits enjoyed by Medical Solutions travel nurses and\n travel allied healthcare professionals include: \n\n \n • Day One Medical, Dental, and Vision with low premiums\n, • Day One 401(k) with Company Contribution\n, • Personalized Compensation Packages\n, • Paid, Private, Fully Furnished, Pet-Friendly Housing\n, • Dedicated Recruiter and 24/7 Customer Care Line\n, • Per Diem Allowance and Paid Travel\n, • Licensure and Certification Reimbursement\n, • Free Liability Coverage\n, • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident, and Pet Insurance\n, • Equal Employment Opportunity\n, • Discount program, • Life insurance, • Mileage reimbursement, • Company provided housing options, • License and certification reimbursement, • Benefits start day 1, • Continuing Education, • Guaranteed Hours, • Vision benefits, • Referral bonus, • 401k retirement plan, • Dental benefits, • Cancelation protection, • Weekly pay, • Medical benefits, • Employee assistance programs, • Wellness and fitness programs, • Pet insurance, • Holiday Pay

Certified Occupational Therapist Assistant Location: Chico, CA Agency: Medical Solutions Pay: $1,864 per week Shift Information: Days Start Date: ASAP About the Position A facility in Chico, CA is seeking its next amazing COTA (Occupational Therapy Asst). Read on if this sounds like your perfect fit! Minimum of one (1) year of recent clinical experience required. Nurses and allied healthcare professionals are in high demand nationwide, and our team of industry-leading, traveler-favorite recruiters can get you where you want to go — personally and professionally. Wherever you may roam, travel healthcare helps you hone your skills and build an amazing resume. When you work with Medical Solutions, we’ve got your back 100% — starting with your co-captain and sidekick, your trusty recruiter. In addition to providing the industry’s best recruiters, we offer tons of high-paying jobs, clinical support, and incredible benefits, including: A compensation package that reflects your goals! Your very own friendly, hardworking recruiter $1,000 unlimited referral bonus 401(k) with company contribution Paid, private, pet-friendly housing Licensure/certification reimbursement Traveler discount program Free employee assistance program (EAP) Day-one medical, dental, and vision insurance 24/7 customer care Voluntary insurance benefits Equal employment opportunity And more! Requirements BLS

Administrative Assistant / Remote] - Anywhere in U.Competitive pay - As a Customer Service Coordinator at Interwell Health, you will: Answer transportation-related phone calls and schedule on-demand rides for qualifying requests; Partner with transportation vendors to coordinate ride requests varyin

Administrative Assistant / Remote] - Anywhere in U.Up to $20 per hour / Benefits - As a Professional Data Entry Keyer you'll: Read customer and shipping orders submitted in person, via the print catalog and online; Key data into specific Microsoft Excel fields (much of the work for the online orders

Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Assistant Managers, as part of their development, support the Store Manager in all areas o

The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. Facilitates and/or manages the general operations of

Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Assistant Managers, as part of their development, support the Store Manager in all areas o

Part-Time Assistant Manager Level 2. We're on the search for a Part-Time Assistant Manager Level 2 that will help lead the loudest store in the mall. Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback.

As an Assistant Store Manager (ASM), you will share responsibility for managing the store's team members and the overall success of the store, including holding Sales Associates accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service. You will also a

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance, and store operations. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment

Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Assistant Managers, as part of their development, support the Store Manager in all areas o

As a Hot Topic Part-Time Assistant Manager Level 1, you'll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. Hot Topic Part-Time Assistant Manager Level 1. Let your

Job Description Entry Level Account Manager - Chico, CA Chico, CA, USA Job Description Job Summary: Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses. MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS). MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team. As an Entry Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues. Essential Functions: • Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients, • Establish positive long-term client relations, • Educate and train clients, research problems and coordinate solutions between the laboratory and client, • Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies, • Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required, • Maintain knowledge of competitors and their presence in assigned territory Job Qualifications: General Knowledge, Skills, and Abilities (KSA’s) required • 1-3 years of successful customer service experience., • Well-developed multi-tasking, organizational skills, and detail orientation are key to success, • Energy, motivation, enthusiasm, and integrity, • Excellent written and verbal communication skills, • Must demonstrate sound judgment and decision-making ability, • Computer proficiency in MS Office, Excel, e-mail and internet functions, • Knowledge of laboratory testing and competing products., • Must be able to travel within the coverage area and occasionally nationwide Physical Demands: Physical, Mental and Workplace Environment Conditions • Use hands to handle, control, or feel objects, tools, or controls, • Ability to sit, stand and walk, • Ability to drive motor vehicle Workplace Conditions: Workplace Environment Conditions • Requires frequent traveling by motor vehicle, • May be exposed to various workplace environments when meeting with customers Education and Certifications: • Medical Assistant certification or Associate Degree, BA/BS preferred. We Offer: * • Competitive Salary, • Company Car, • Medical, Dental & Vision Insurance, • Short and Long Term Disability, • Life Insurance, • Dependent Care Flex Spending Account, • Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD), • Identity Theft Protection, • 401(k) Plan, • Paid Vacation & Holiday, • Business Professional Environment Visit us at Medical Diagnostic Laboratories is a member of Genesis Global Group, an equal opportunity employer. Job Details Pay Type Salary Hiring Max Rate 45,000 USD Company DescriptionGenesis Global Group is a privately held collection of vertically integrated domestic and international companies that delivers deep expertise, objective solutions, customized products and unparalleled service spanning the sectors of biotechnology, health care, manufacturing, real estate, and hospitality.Genesis Global Group is a privately held collection of vertically integrated domestic and international companies that delivers deep expertise, objective solutions, customized products and unparalleled service spanning the sectors of biotechnology, health care, manufacturing, real estate, and hospitality.

Job Description Job Summary The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. Essential Duties and Responsibilities • Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians., • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines., • Staff Management, • Schedule staff and ensure all shifts are covered., • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals., • Administration and processing of all weekly/bi-weekly employee payroll., • Resolve employee issues or concerns., • Manage disciplinary/termination activities., • Involved in all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate all member requests, issues and questions., • Ensure prompt opening/closing of the gym., • Oversee cleanliness and maintenance of the facility including taking responsibility for the largest section of cleaning daily., • Ensure safety of employees, members and club property., • Determine and communicate equipment repair in a timely manner., • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions., • Authorize expenditures and refunds. Make daily bank deposits., • Prepare all HR related forms and send them to the Corporate Payroll Team., • Track statistics and reports (weekly, monthly, annually)., • Backup support for any employee who is absent.Qualifications/Requirements, • Superior customer service skills, preferably in the fitness industry., • Experience working as an Assistant Manager at Planet Fitness., • Exceptional leadership, diplomacy and listening skills., • Basic computer proficiency (Microsoft Suite)., • Hard working, enthusiastic and energetic!, • Strong problem resolution skills., • Current CPR Certification required., • High school diploma/GED equivalent required., • Must be 18 years of age or older.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Must be able to occasionally lift up to 50 lbs., • Will occasionally encounter toxic chemicals during shifts.

Job Description Vector Marketing is filling part time sales positions. Primary responsibilities include working with customers, selling our Cutco products, and placing any orders. There is a base pay not based on sales, but sales reps have an opportunity to earn more based on commission. Previous experience is not required. We provide flexible work for anyone looking to make some extra income around their current schedule. Position Details: • Reps are paid weekly – base or commission, whichever is higher for the week. We have a commission structure set up based on performance. Reps are paid $26.50 base-appt (per presentation, not based on sales or results). There is an opportunity to make more, but there is still a fallback for the sales rep to make an income even if they have an off week., • Solid training – We teach our reps how to do well in this role before they start. We offer continued support and additional training as time goes on., • Product – We sell Cutco products that are used in the home focusing on the kitchen and some gardening tools as well. Previous experience & knowledge about home goods or sales isn’t needed., • Flexible scheduling – We help our reps create a schedule that works best for them. Some work as much as possible, some work part time, and others choose a flexible schedule around other commitments such as classes, full time jobs, travel plans, or family obligations., • Location – Sales reps work from home and locally after training, meetings and training are usually held in the office. Basic Requirements: • Enjoy working with people, • At least 18 years old or 17 and a HS Graduate, • Conditions apply This entry level sales position is a great fit for people who are looking for part time or a flexible work opportunity. If you are a student looking to work around classes or just someone who is looking for a flexible schedule, our opportunities can work around your needs. If you think you would be a great fit for our sales team, fill out the contact information and a receptionist will follow up with you about setting up a virtual interview with a manager. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.

Job Description Job Title: Roadway Worker In Charge (RWIC) Location: Chico, CA Job Type: Full-Time FLSA Status: Hourly; Non-Exempt Reports To: District Manager Travel: Yes, travel is expected for this position (50% - 85% on average). Supervisory Responsibility: No Compensation: Negotiable, based on skills and experience. Company Profile: National Railroad Safety Services, Inc. (NRSS) is a certified DBE/WBE firm primarily focused on providing safety services to the railroad industry. NRSS is the most trusted name in the railroad industry for providing qualified field safety staff and safety training. To best serve the railroad industry, NRSS provides all of these services in the continental United States, Canada, and Mexico. NRSS has the proven ability and the proven safety record to handle any project. Find the safety you have been missing today! Job Description: National Railroad Safety Services, Inc. (NRSS) is seeking a Roadway Worker In Charge (RWIC) to support railroad flagging services for Class 1 Railroads, Regional Short Lines, Transit Systems, State DOT's, as well as Railroad Suppliers, Contractors, and Consultants alike. Required Education: High School Diploma or Equivalent. Required Experience: Minimum 2 years of experience with a Class 1 Railroad, Regional Short Line, Transit System, State DOT Rail Division, Railroad Supplier, Railroad Contractor, and/or Railroad Consultant; preferably within the Maintenance Of Way (MOW) Department. Key Success Factors: • Accountability: Accept full responsibility for self and contribution as a team member., • Adaptability & Flexibility: Ability to consider a variety of issues that exist in the work place and change from one task to another as necessary., • Analytical Thinking: Ability to analyze and synthesize information to understand issues, identify options, and support sound decision making., • Attention to Detail: Ability to work in a conscientious, consistent, thorough manner, and attend to details while pursuing quality when accomplishing tasks., • Communication: Ability to clearly convey information and ideas through a variety of media to employees/clients in a clear and succinct manner., • Customer Service Focus: Ability to provide service excellence to internal and/or external clients., • Decision Making: Ability to identify/understand issues, problems, opportunities and take appropriate action based on available facts, constraints, and probable consequences., • Initiative: Ability to identify what needs to be done and take action before being asked., • Innovativeness: Ability to devise new plans for quality excellence., • Knowledge: Ability to navigate various rulebooks and/or regulations and demonstrate mastery., • Organization: Ability to maintain materials and/or records in a clean and ordered manner., • Planning: Ability to plan and prioritize work load to manage time effectively and accomplish assigned tasks., • Stress Tolerance: Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity)., • Teamwork: Promote cooperation and commitment within a team environment to achieve goals and deliverables., • Proficient computer skills in basic email, phone, and text message applications., • Proficient computer skills in Android OS; on tablet & smart phone., • Proficient computer skills in Citrix Applications., • Strong oral and written communication skills., • Strong technical knowledge in Railroad Engineering, Railroad Design, Railroad Construction, and Safety., • High level of accuracy and attention to detail; well organized., • Demonstrated ability to develop and maintain strong client relationships., • Ability to travel for extended periods of time; sometimes month(s) at a time., • Provide jobsite coordination., • Provide clear and concise communication with Dispatchers, Train Crews, other Railroad Personnel, and/or Contractor personnel., • Provide clear, concise, and thorough job briefings with all personnel on each job site., • Enforce all Railroad, State, and Federal Policies., • Identify rule violations and resolve in accordance with Railroad, State, and Federal Policies., • Enforce Contractor training requirements., • Submit daily field reports detailing Contractor and/or Railroad activities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Must be able to hear, speak, read, and write clearly in English., • Must be able to drive long distances and/or travel by other modes as necessary., • Must be able to stand for long periods of time and/or walk on level/uneven ground., • Must be able to see up close, distances, colors and have use of peripheral vision and depth perception., • Must be able to tolerate extreme heat/cold temperatures., • Must be able to tolerate dusty/noisy conditions. Safety Commitment: All employees of all levels are to remain committed to safety at all times while employed at National Railroad Safety Services, Inc. (NRSS). As such, no job is so important and no service is so urgent that we may not take time to perform all work safely. Simply put, safety is our way of life. By placing safety first, we not only ensure the wellbeing of our employees, customers, and communities, but we hold true our commitment to being the leader in safety throughout the Railroad Industry. Closing Statement: National Railroad Safety Services, Inc. (NRSS) is an Equal Opportunity/Affirmative Action Employer. Any candidate selected for this position must be able to successfully pass pre-employment/recurrent background checks, drug/alcohol testing, and classroom training. Job Posted by ApplicantPro

Job Description Overview Opportunity: Assistant General Manager Supervise and manage hotel departments and oversee hotel operations as directed. Your Growth Path General Manager – Area General Manager –Regional Director of Operations Your Focus • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests., • Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service., • Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction., • Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance., • Oversee the property accounting functions including but not limited to accounts payable and receivable, house bank audits, petty cash, and tax., • Coordinate with the corporate accounting department to oversee payroll functions., • Oversee and ensure internal audit standards are met., • Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues., • Monitor and maintain the front office systems and equipment to ensure optimum performance., • Serve on the hotel’s safety committee., • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Associate or Bachelor’s degree preferred., • Work schedule varies and may include working on holidays, weekends and alternate shifts. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Assistant General Manager Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you’ll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You’ll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions—and help them to choose our wireless products and services. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today! We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away. • Leading your team by resolving customer issues and assisting with customer transactions., • Taking direction from store leader on day-to-day operations., • Setting and sharing daily/weekly/monthly goals with sales teams., • Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic., • Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments., • Running store operations – analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality., • Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store., • Leading store merchandising and planogram compliance in accordance with company expectations., • Completing store opening and closing activities., • Collective responsibility on attaining store targets daily/weekly/monthly. Here is what we can offer you in exchange for your world-class work: • Paid Training, • Premium Health, Dental, and Vision Insurance, • Paid Maternity Leave, • 401K Match, • Tuition Reimbursement, • 50% off Verizon Service, • VNation Disaster Relief, • Referral Bonus, • Frequent Contests, • Career Advancement Opportunities, • A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more! Compensation: We are proud that our Assistant General Managers make a national average annual salary of $43,000 to $67,000, combining a base hourly rate of $18.90 plus uncapped commission. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you’ve succeeded when your team is delivering. You will need to have: • Background in customer service within the retail, restaurant, or wireless industry preferred, • 1-2 years of experience in a Customer Service or leadership role, • Management experience in a commissions-based sales environment., • Proven track record of achieving challenging team and individual sales goals., • Balanced multiple opposing priorities in a multifaceted environment., • Set goals, evaluated performance, and developed a high performing team., • Basic interview skills and enhanced staffing knowledge., • High school diploma or GED., • One or more years of customer service, preferably in a retail or sales environment., • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods., • At least 18 years of age, • Ability to lift ten pounds. All Assistant General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. All Dual General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you’re selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.

Job Description At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties—because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together! POSITION SUMMARY: The Assistant General Manager supports the General Manager in overseeing the day-to-day operations of the hotel, ensuring the highest levels of guest satisfaction, operational efficiency, and team performance. The AGM manages leadership in key departments such as front office, housekeeping, food and beverage, and maintenance, while helping to implement business strategies and uphold brand standards. The Assistant General Manager will provide exceptional caring and genuine guest service at all times and uphold the company standards and culture ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times. Operations (30%): • Oversees daily operations of the hotel overall ensuring the property meets sanitation and cleanliness standards., • Evaluation and control of operating costs including expense management, labor cost control, budgeting and forecasting, • Communicate and investigates all employee and guest safety and other incidents reporting all incidents to leadership including Human Resources as needed, • Completes monthly and quarterly budget and P&L reviews, • Assist the GM to monitor financial performance, analyze reports including P&L’s, implement cost controls, maximizing profitability through revenue management and efficient operations, • Reviews invoice details, collections and reconciliations ensuring that all invoices are coded with accuracy and timeliness., • Reviews all Direct billing for accuracy, sends invoices, applies payments and completes monthly reconciliation, • Effective communication within the hotel departments, serving as the direct report and first point of contact for department leadership, • Assists in the review and completion of long and short term goals of the hotel, • Assists in the creation of suggestions for property improvements and capital expenditures, • Regularly inspects property for cleanliness and overall presentation of the hotel, • Participate in weekly management meetings, and monthly department meetings, • Continuous communication with home office., • Assists in the following processes to department managers: recruiting, hiring, training and employee development, • Communicate and investigate any issues with regards to employee relations to General Manager; simultaneously communicating to home office and Human resources as needed, • Foster a culture of teamwork, service excellence, and accountability, Providing ongoing coaching, support, and performance evaluations, • Oversees the Safety Program and assists with RTW program, • Anticipate guest needs and seek out opportunities to enhance guest experiences through anticipatory service, recognition for special occasions, acknowledgement of repeat guest loyalty, and more. Ensure high levels of guest satisfaction through attentive service and prompt resolution of complaints, • Handle guest complaints, requests, and concerns with professionalism and discretion, using the Oxford Collection guest recovery methods, • Monitor guest feedback and implement improvements based on reviews and suggestions, • Communicate effectively with all hotel staff to ensure smooth delivery of services, • Complete a daily activity log with pertinent shift information for co-workers and leadership team, • Adhere to attendance policies and maintain regular availability for scheduled shifts, • May participate in the hotel drivers program CORE SKILLS AND VALUES • Coaching/Developing Others- Skilled at informal and formal coaching and development of staff, • Company Character – Supports company vision and values, • Customer Focus- Provides exceptional guest experience, • Decision Making- Capably makes decisions appropriate for the hotel and the business, • Leadership- Creates a positive, motivating work environment, • Managerial Focused – Guides people and processes to achieve objectives, • Problem Solving – Sees and is able to define problems and find causes, • Stress Management – Exhibits self-awareness and self-control in pressure situations, • Team Orientation – Works cooperatively with others, assisting voluntarily, • High school diploma or equivalent required, • Two or four year college degree preferred, • At least three progressive experience in a hotel or related hospitality field, • Must be a United States citizen or possess a valid work permit, • Must have valid drivers license and meet company driving standards, • Must have strong computer skills, • Long hours sometimes required, including nights, evenings and weekends, • Occasional overnight travel is required, • Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally:, • Must be able to work indoors or outside;, • Must be able to stand on feet throughout the day;, • Must be able to frequently lift up to 20 lbs and occasionally lift up to 50 lbs with assistance;, • Must be able to bend, squat crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis;, • While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat); All offers are contingent on pre-employment screening.