Customer manager jobs in Binghamton, New York - Page 2Create job alerts

Job DescriptionCompany Description United Methodist Homes (UMH), a faith-based nonprofit founded in 1958, provides senior living options in the Greater Binghamton, NY area and Northeastern Pennsylvania. Forefront Healthcare is proud to partner with UMH, delivering Environmental Services and Facilities Management at the Elizabeth Church Campus to support the community. Job Description Keeping the environment clean and safe for our patients is so important and we value the skills you have! If you like to make an impact and you care about people then this position could be right for you. Summary/Objective: Provides daily housekeeping services to the patients to ensure a safe, clean and sanitary environment in accordance with laws, regulations, and facility guidelines. Hourly Rate: $15.50 Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • *Provides daily housekeeping duties as assigned per Standard Operating Procedures., • *Closely follows daily, weekly, and monthly cleaning schedules., • *Cleans floors, including dust mop, wet mop, sweeping and vacuuming., • *Cleans furnishings that are both moveable and stationary throughout the facility., • *Cleans fixtures including restroom, light fixtures, water fountains, etc., • *Dust, disinfects, horizontal surfaces throughout the facility., • *Removes trash and cleans/disinfects waste containers., • *Cleans and disinfects restrooms in both the resident rooms and public spaces throughout the facility., • *Cleans public spaces throughout the facility including corridors, stairwells, elevators, waiting rooms, lobby, etc., • *Clean equipment and work areas as assigned by Manager., • *Be knowledgeable of Federal, State, and facility’s rules, regulations, policies and procedures., • *Attend in-service educational programs., • *Follow defined safety codes while performing all duties., • *Understand facility’s fire and disaster plans; follow established procedures during drills and actual emergencies. Physical Demands: Stands and walks continuously throughout the working day. Reaches, stoops, bends, lifts, carries, and works with housekeeping supplies and equipment. Ability to work with chemicals and cleaning agents. Must be free from infection or diseases. Must be able to lift, and/or carry up to 40 pounds. Position Type/Expected Hours of Work: This is an hourly position, with expected hours to include: days, some weekends, and some holidays. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications 1.Customer Service Oriented. 2. Professionalism 3. Safety Practices. 4. Resident Rights. 5. General Knowledge of HSKG/EVS Skills. Required Education and Experience: 1. Ability to read, write and speak English., 2. High school graduate or equivalent education is preferred. Minimum one (1) year of housekeeping experience in a health care setting is desired. Have general knowledge of cleaning and infection prevention. Preferred Education and Experience: N/A Additional Eligibility Qualifications: • *Verbal and writing abilities necessary to communicate and work effectively with various levels of staff, residents, family members and the public., • *Motor coordination and manual dexterity are required to operate housekeeping equipment., • *Willingness to perform routine, repetitive tasks with frequent interruptions., • *Ability to read, understand, and follow directions and work assignments. Able and willing to work flexible hours, such as during an emergency situation. Must be patient and tolerant toward staff, residents, and family members. Additional Information Hourly Rate: $15.50 Shift Time: 7am-3pm, every other weekend and alternating holidays are required AAP/EEO Statement: Forefront Healthcare is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description K&A Engineering Consulting – is a privately held company, providing comprehensive consulting, engineering and design, program/project management, construction management, and support services to power utility and industrial clients. Specializing in substation, transmission, distribution, distributed energy resources, and EPC services, we excel in solving complex challenges with precision-driven solutions. We pride ourselves on employing top talent, fostering a culture of excellence, and building meaningful relationships with clients and employees. Powered By Innovation, Passion, And Purpose. Start your K&A Career: We are seeking a highly motivated and skilled Program Manager to join our team at K&A Engineering in Binghamton, New York. In this role, you will have the opportunity to work on exciting and challenging projects that make a real impact in the energy and utility sectors. You’ll be part of a dynamic, people-focused team where your expertise, ideas, and contributions will be valued and celebrated. Role Expectations: • Lead a multi-discipline team through the Engineering, Procurement, and Construction phases of different programs., • Create and maintain an attitude of leadership towards the contractor's project team with respect to overall management activities (including quality assurance, engineering, procurement, planning and controls, construction management, commissioning, industrial labor relations and safety) to achieve quality programs, while respecting the established budget and schedule objectives., • Responsible for planning, monitoring, appraising, and reviewing and delivering the overall program and its activities in accordance with the goals of the organization., • Focus on SPI and CPI performance indicators as decision drivers., • Oversight of scheduling/cost controllers and activities., • Preparing and completing action plans; implementing and reporting on production, productivity, quality, and customer-service standards; identifying risks, resolving problems; completing audits; identifying trends; determining improvements; implementing change., • Meets Avangrid objectives by preparing Program Initiation and Program Management Plan, executing plan requirements, analyzing variances; initiating corrective actions., • Development of On Boarding, Training and Resource Retention Plan, • Achieve efficiencies by accepting responsibility and accountability for results, accomplishing new and different requests; exploring opportunities to add value to the Avangrid organization., • Develop and execute a program evaluation framework to assess the strengths of the program and to identify areas to target for improvement., • Responsible for planning, monitoring, appraising, and reviewing and delivering the overall program and its activities in accordance with the goals of the organization. In charge of handling all aspects of technical programs for their organization., • Interfaces with the Executive sponsors, business leaders and stakeholders to make sure all requirements captured., • Focus on SPI and CPI performance indicators as decision drivers., • Oversight of scheduling/cost controllers and activities. This person will work with SMEs, estimators and procurement present accurate project budgets., • Preparing and completing action plans; implementing and reporting on production, productivity, quality, and customer-service standards; identifying risks, resolving problems; completing audits; identifying trends; determining improvements; implementing change., • Meets Avangrid objectives by preparing Program Initiation and Program Management Plan, executing plan requirements, analyzing variances; initiating corrective actions., • 10 years or more in large scale projects Program Management for Utility business, • Bachelor’s degree in Engineering, MBA preferred., • Program Management Professional Certification (PgMP) or Project Management Professional (PMP) Certification, • Proficient in Microsoft Project, Excel, PowerPoint, and Word. Why Join K&A? People-First Culture: We put our people at the center of everything we do, creating an environment where your professional and personal growth is a top priority. Innovation & Learning: We encourage continuous learning and invest in your development through training, mentorship, and hands-on experience. Collaborative Team Environment: We believe in the power of collaboration and working together to achieve the best outcomes for our clients and employees. Recognition & Growth: We’ve earned our reputation through uncompromising precision and a commitment to excellence. As an agile and fast-growing company, we offer plenty of opportunities for your career advancement and growth. Competitive Compensation & Benefits: We offer a comprehensive benefits package for eligible classified employees, including but not limited to: • Medical, Dental, and Vision Insurance, • FSA, HSA, and Dependent Care Spending Account, • 401K (Traditional and Roth with Company Match), • Lifestyle Spending Account (LSA), • Paid Parental Leave, • Paid Holidays and Flexible PTO, • Tuition Reimbursement, Parking and Transit Reimbursement, and Pet Insurance, • Long-Term Disability, Short-Term Disability, and Life Insurance The salary range for this role considers a wide range of factors that are considered in making compensation decisions, including but not limited to technical ability, experience and training, licenses and certifications, and other related skillsets. The disclosed range is an estimate and has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

Lead sales associates perform the duties of a sales associate and act in a lead capacity in the absence of the store manager or assistant store manager. General summary: The lead sales associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the lead sales as

The Manager In Training program provides hands-on training in sales, operations, customer service, finance, fleet management, and people management.This position has a clearly defined career path to Branch Manager in as little as 12-18 months.This role supports the achievement of location sales goal

Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present. Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service. Store Manager in Training (MIT).

Job Description Position Overview The Property Management Administrator supports the daily operations of the property management company by performing administrative, clerical, and operational duties. This role plays a critical part in ensuring accurate records, timely communication, and efficient property and resident services. The ideal candidate is organized, detail-oriented, proactive, and able to work in a fast-paced environment with changing priorities. Key Responsibilities • Perform administrative and clerical tasks including filing, document preparation, and data entry, • Manage digital and physical records for leases, maintenance requests, notices, and resident files, • Coordinate resident communication via phone, email, and management software, • Assist with maintenance scheduling, vendor coordination, and follow-up, • Support leasing activities such as document collection, application processing, and move-in coordination, • Perform basic bookkeeping tasks, including invoice processing, charge entry, and reconciliations, • Run standard operational reports from property management software, • Monitor compliance with company policies, lease terms, and regulatory requirements, • Provide general support to the Property Manager and other team members Required Skills & Competencies (with explanations) ✔️ Ability to Multi-Task Property management involves simultaneous tasks—maintenance requests, resident communication, leasing, and accounting. Why necessary: Ensures important deadlines are met and reduces operational bottlenecks. ✔️ Ability to Plan & Organize Work Must prioritize tasks, schedule appointments, manage documents, and coordinate multiple workflows. Why necessary: Prevents missed deadlines, misplaced documents, and workflow inefficiencies. ✔️ Proficiency with Email, Word, Excel, and Scanning Documents • Email: daily communication with residents, vendors, and staff, • Word: letters, notices, forms, lease documents, • Excel: tracking charges, budgets, turnover schedules, and reporting ✔️ Data Entry Skills Accurate input of resident information, payments, invoices, and maintenance notes into software systems. Why necessary: Reduces errors, prevents financial discrepancies, and supports clean reporting. ✔️ Ability to Use Property Management Software Experience with platforms like Buildium, AppFolio, Yardi, or similar. Why necessary: These systems are the backbone of operations—managing tenants, accounting, maintenance, and reporting. ✔️ Understanding of Basic Math and Accounting Ability to calculate charges, apply payments, allocate expenses, and identify discrepancies. Why necessary: Supports accurate financial reporting, prevents billing errors, and improves owner confidence. Qualifications • 1–3 years of administrative or property management experience preferred, • Strong written and verbal communication skills, • High level of attention to detail and accuracy, • Ability to maintain confidentiality and professionalism, • Customer service mindset; able to handle conflicts with patience and tact Performance Indicators • Accuracy of data entered into systems, • Timeliness of responding to resident/owner inquiries, • Completion of tasks and projects by deadline, • Organization and accessibility of records, • Low error rate in billing, notices, and documentation Work Environment Fast-paced office environment with frequent resident/vendor interaction. Typical hours are Monday–Friday, with periodic flexibility during peak turnover periods. Why This Role Matters This role is essential to the success of the business because it ensures: • Clear, professional communication, • Accurate financial and resident records, • Timely maintenance coordination, • Compliance with lease and legal requirements

Job Description Resident District Manager Location: Binghamton, NY Industry: Hospital & Health Care Experience Level: Mid-Senior | Minimum 5 Years Required Education: Bachelor's Degree (or equivalent experience) Relocation Assistance: Yes Visa Sponsorship: Not Available Position Overview An exciting leadership opportunity exists for a highly motivated Resident District Manager to oversee a comprehensive campus dining and hospitality program at a major university in Binghamton, New York. This role manages a high-volume, multifaceted portfolio including residential dining, retail food outlets, catering services, and seasonal conference operations. This position is ideal for a strategic, results-driven leader who thrives in complex environments and is passionate about enhancing the student and campus community experience through operational excellence, innovation, and strong client relationships. Key Responsibilities * Lead and manage all aspects of campus food service operations across multiple venues and formats. * Serve as a strategic partner to university leadership, aligning service delivery with institutional goals. * Drive financial results including revenue growth, cost controls, labor optimization, and budget accountability. * Champion initiatives in sustainability, DE&I, local sourcing, and community engagement. * Recruit, mentor, and develop management and frontline teams; foster a culture of performance and growth. * Ensure consistent service excellence and regulatory compliance across all units. * Innovate and implement programming that enhances the campus dining experience. Required Experience & Qualifications * Bachelors degree or equivalent combination of education and operational experience. * 5+ years of progressive leadership experience in food service or hospitality. * Proven success in managing large, multi-unit operations, ideally within a higher education or institutional setting. * Strong financial acumen with experience managing budgets of at least $20 million. * Demonstrated ability to lead teams in both unionized and non-unionized environments. * Track record of client relationship management, team development, and delivering on KPIs. * Skilled in front-of-house and back-of-house operations, including catering and retail. Ideal Candidate Attributes * Strategic thinker with a hands-on management style. * Exceptional communicator with high emotional intelligence. * Strong commitment to customer service and community impact. * Passion for innovation in food service and student engagement. This is an opportunity to shape the future of a campus dining program and make a lasting impact on a vibrant university community. If you're a dynamic leader ready to drive transformation and elevate standards, this role is for you.

Cosmo Prof Job Title: Assistant Manager Essential Function Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards.Develop the strateg

Cold Stone Creamery - 4700 Vestal Pkwy E - [Shift Supervisor] As a Shift Manager at Coldstone Creamery you will: Offer top-notch customer service in a fun and fast paced Quick Serve Restaurant; Make fresh Ice cream; Order/Receive product and supplies; Maintain adequate levels of prepared product; Ma

Relocation assistance available.Program Manager IV is a senior-level leadership role responsible for overseeing the most complex and strategically significant aerospace programs.This position demands advanced strategic planning, high-level customer engagement, and a relentless focus on driving organ

Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and

Medical, dental & vision / 401k match / PTO - As a Customer Care Specialist at AppFolio, you will: Serve as the direct link between our customers and the AppFolio Property Manager platform; Master product knowledge to provide accurate, effective troubleshooting and workflow guidance; Manage custome

Relocation assistance available.Program Manager IV is a senior-level leadership role responsible for overseeing the most complex and strategically significant aerospace programs.This position demands advanced strategic planning, high-level customer engagement, and a relentless focus on driving organ

Job DescriptionBusiness Office Assistant Susquehanna Nursing & Rehab – Johnson City, NY Full-Time | Day Shift Pay-Rate $20-$21.hour Susquehanna Nursing & Rehab is seeking a detail-oriented and customer-focused Business Office Assistant to support our daily business and administrative operations. This role is perfect for someone who enjoys helping others, staying organized, and working in a fast-paced healthcare environment. Responsibilities: * Assist residents, families, and staff with billing questions and office needs * Support the Business Office Manager with daily tasks * Process paperwork, maintain accurate records, and handle data entry * Answer phones and greet visitors professionally * Assist with payroll, insurance, and admissions documentation as assigned * Perform other clerical duties to keep the office running smoothly Qualifications: * Previous office or clerical experience preferred (healthcare setting a plus) * Strong customer service and communication skills * Ability to work with confidential information * Basic computer skills (Microsoft Office, email, data entry) * Organized, dependable, and able to multitask Why Join Susquehanna Nursing & Rehab? * Supportive team environment * Opportunities for growth within a large healthcare organization * Competitive pay and benefits * Meaningful work that supports residents and their families Apply today and join a team that makes a difference every day! Susquehanna Nursing & Rehab is an equal opportunity employer.

Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation: $16.50 - $17 hourly Responsibilities: • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Ensure all guests feel they are having an exceptional experience at the property, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Perform additional bookkeeping, administrative, and accounting procedures as requiredQualifications:, • Outstanding communication skills and excellent customer service skills are required, • Experience in the hospitality industry or guest services is preferred, but not required, • Diploma or equivalent from high school is required; some college is desired, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Flexible overnight hours are requiredAbout Company Conveniently located in downtown Binghamton’s business and government districts. Accessible from all major highways, our inviting Binghamton hotel is situated near the confluence of the Chenango and Susquehanna Rivers.

Job DescriptionDescription: Overview: Support Service Specialists support credit union operations by monitoring various reports, using analytics and accounting information to ensure compliance, accuracy and authenticity of member account information. Receive incoming calls and provide prompt, accurate service to members, by assisting with a variety of financial transactions and cross-selling opportunities that meet the members needs The essential duties of this postion may be performed in part as assigned by manager or in totality based on the needs of the department and team coverage. Essential Functions and Responsibilities: • Receive incoming calls from members, process financial transactions on member accounts as requested by the member. Process member inquiries, complaints and issues by providing requested information, redirecting the member to the appropriate person/department or resolve the issue., • Review and respond timely to member written correspondence via online banking, email and mailed requests., • Analyze various reports daily, weekly or monthly or on assigned intervals to ensure compliance, member data security and processing accuracy. Report review may include but not limited to: Ticking Reports for ATM and debit card transactions; fraud alerts; debit card alerts; debit card re-issues; person-to-person and account-to-account reports, core account and card reports, ATM deposit reports, bill payment and picture pay reports; and remote deposit capture data., • At a minimum of twice daily, check for incoming wire transfers and process accordingly., • Process Skip Pays daily to ensure timeliness and avoid processing errors., • Review and audit eDeposit a minimum of twice daily for compliance and necessary adjustments., • Receive and post time-sensitive ACH files each morning and afternoon within specified timeframes and guidelines., • Analyze data to ensure protection from fraud: suspicious activity, transactions, adjustments and chargebacks. Assist members with the resolution process., • Achieve quarterly individual, team and business goals for new checking accounts and expense efficiency as established. Present and cross sell GHS products and services to best meet member needs; if necessary refer to the appropriate department or teammate., • Process deposit returns/chargebacks to member accounts., • Resolve problems or discrepancies concerning member accounts; if appropriate suggest other products and services to meet their needs and resolve issues. If needed, refer them to appropriate office or staff., • Process member mail deposits. Handle address change requests for host system, GHS software systems and maintain files on address changes and undeliverable mail; flag accounts for invalid address as needed., • Perform other duties as assigned Performance Measurement: Performance will be measured on tangible measurable objectives noted above and as assigned as well as demonstrated skills and behaviors. • Achievement of personal, team and business goals as established., • Will be measured on adherence and compliance with credit union procedures as outlined in GHS Internal Control Policy. This includes but is not limited to: accurate transactions and all processes and steps outlined in internal controls., • Member interactions based on observations and feedback., • Timely and successful completion of assignments and training., • Personal and professional development initiatives taken and as assigned., • Adherence to company policies, procedures and confidentiality of employee and member information., • Respond to internal and external correspondence within 24 hours. Answer telephone calls within three rings and respond to all messages within two hours. Follow through. Ownership and accountability., • Support the GHS Brand and community awareness with support of GHS initiatives on site and through volunteer activities., • Responsiveness to internal and external correspondence and inquiries. Maintain a professional work environment and business like appearance. Requirements: Knowledge, Skills and Abilities: Experience: Must have a minimum of six months previous teller, cashier or similar related work history that includes sales, customer service and cash handling skills. Previous person to person, call center or office phone experience preferred. Education: A high school education or GED is required plus the required experience is required. An Associate Degree is preferred. Interpersonal: Engaging, personable individual who is committed to providing the highest level of service to our members. This position involves contact with others inside and outside the organization and requires professionalism, courtesy, finesse, tact and diplomacy. This position requires the ability to engage and influence others by building rapport. Must demonstrate clear verbal and written communication. Knowledge of credit union product and services. Other Skills: Must be able to operate a 10-key calculator or keypad on keyboard. Computer skills to include Internet research, typing, data entry and knowledge of Microsoft Office applications. Must be quality focused, organized and have the ability to multi-task. Must have the ability to handle high call volumes and sensitive and confidential information. Must have exceptional conversational and problem solving skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is regularly required to stand or sit, use hands and arms to reach, and hands and fingers to feel. The employee is regularly required to talk, hear and communicate with members. The employee periodically stands, walk, reach, stoop, kneel, crouch or squat and use the stairs. Employees must regularly lift and/or move up to 10 pounds. Periodically lift and/or move 20 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment: Employees are required to contribute to positive work environment and demonstrate the credit union brand of “The Relationship of a Lifetime” by demonstrating GHS Service Standards of customer focus with positivity, personal ownership and accountability, clear and positive communication and responsiveness. Collaboration, consistency, and respect, trust and demonstration of integrity are some of the professional behaviors regularly required. This job description is intended to be a guide and may not be all encompassing or may amend/modify as business needs change.