Customer manager jobs in Buffalo, New York - Page 4Create job alerts

Position Summary... What you'll do... Develops communicates and leverages a strategic vision aligned with company market and local plans and tactics to direct the management teamand management and hourly associates in facility operations merchandising and company direction Provides supervision and development opportunities for management and hourly associates in a facility that may present issues such as highturnover significant engagement issues inexperienced associates and recruiting challenges in an experienced highly competitive market requiringongoing and proactive recruitment hiring training mentoring succession planning duty assignment performance evaluation recognition andbelonging mindset in the workplace across multiple levels of the organization Upholds the companys Open Door Policy: in a dynamic multifaceted environment by meeting with associates and listening to concerns researchingissues leveraging necessary resources for complex timesensitive requests reviewing company policies and procedures teaching and drivingconsistency in responsiveness and resolution across managerial levels within the facility and providing resolution for associates including proactivelyseeking out associate comments and concerns by meeting with associates in their work areas Ensures compliance with company policies and procedures by anticipating and proactively responding to challenging compliance issues effectivelynavigating an environment with challenging compliance requirements and high levels of necessary controls developing and maintaining relationshipswith federal state and local officials holding hourly associates and managers accountable analyzing and interpreting reports implementing andmonitoring asset protection and safety controls maintaining quality assurance standards overseeing safety and operational reviews developing andimplementing action plans to correct deficiencies and providing direction and guidance on executing company programs and strategic initiatives Initiates directs and participates in community outreach programs in a high visibility potentially highprofile and dynamic environment with thepossibility of significant media attention requiring ongoing engagement and a high interface with the community and corporate by encouraging andsupporting associates and managers in serving as good members of the community establishing and maintaining relationships with key individuals orgroups in the community and media as the representative for the company presenting the companys perspective to various external organizationsfollowing the companys media guidelines navigating organizational resources and barriers to autonomously and effectively respond to challengingmedia requests and championing companysponsored programs events and sustainability efforts to associates customers and the local communityin order to emphasize the facility as part of the community Drives the financial performance of the facility by ensuring that sales and profit goals are achieved maintaining a strategic holistic and analyticalbusiness perspective anticipating and accounting for key performance indicators executing process improvements and productivity tools leading themanagement team in controlling expenses to ensure they are indexed to sales interfacing with market teams to drive margins and increase salesdeveloping and implementing plans to correct any deficiencies in financial performance in the facility overseeing the creation of budgets and leadingthe analysis of economic trends and community needs for budget forecasting Models enforces and provides direction and guidance to hourly associates and managers within a highly challenging labor environment forexample significant recruitment and engagement issues high turnover on proper customer service approaches and techniques to ensure customerneeds complaints and issues are successfully resolved within company guidelines and standards Drives sales in the facility by accounting for multiple dynamic indicators for example external environment merchandising customer and associatebase replenishment sales windows ensuring effective merchandise presentation including accurate and competitive pricing proper signing and in stockand inventory levels budgeting and forecasting sales and assessing economic trends and community needs Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Storestandards and standard operating procedures creating an engaging and environment within the Academy Store for example a highperformance culture integrating and including Academy associates in leadership and store meetings and activities that supports associateengagement in the overall facility engaging the trainees during their store assignment for example being available to trainees providing jobshadowing opportunities acting as a culture champion engaging the customers within the Academy training format and maintaining a high level ofcustomer service within the facility serving as a visible operations champion in the Academy program for example welcoming and introductions tonew trainee group speaking on relevant business experience acting as an Academy advocate across the supported markets and participating inthe talent planning and succession planning within the supported markets Provides overall direction by analyzing business objectives and customer needs developing communicating building support for and implementingbusiness strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supportingresource requirements evaluating operational processes measuring outcomes to ensure desired results identifying and capitalizing on improvementopportunities promoting a customer environment and demonstrating adaptability and sponsoring continuous learning Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps recruitingselecting and developing talent supporting mentorship workforce development and succession planning and leveraging the capabilities of new andexisting talent Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into allprograms and practices developing consequences for violations or noncompliance and supporting the Open Door Policy: Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leadingkey community outreach and involvement initiatives engaging key stakeholders in the development execution and evaluation of appropriatebusiness plans and initiatives and supporting associate efforts in these areas Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart . The annual salary range for this position is $110,000.00 - $170,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : • Regional Pay Zone (RPZ) (based on location) State Pay Differential: ? This job has an additional differential to meet legislative requirements, where applicable. ? ? Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination. For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training. For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility. Effective January 26, 2019 - associates will be required to successfully complete all job required trainings and assessments Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.). Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store, Running a fresh or dry grocery area Primary Location... 2500 WALDEN AVE, CHEEKTOWAGA, NY 14225-4940, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer s

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy M

We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws. Please Note: This position is expected to work a minimum of 50 hours per week, which is 40 hours at base hourly rate and 10 hours at the overtime rate. Responsibilities: • Hire, train and develop their employees, • Communicate job expectations to their employees, • Plan, monitor, appraise and review their employees' job performance, • Create and maintain a guest first culture in the restaurant, • Ensure all shifts are appropriately staffed to achieve guest service goals, • Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws, • Ensure Brand standards and systems are executed, • Prepare and complete action plans; implement production, productivity, quality and guest service standards, • Control costs to help maximize profitability, • Execute all in-restaurant marketing promotions in a timely manner, • Execute new product roll-outs including team training, marketing and sampling, • Fluent in English, • Math and financial management, • Restaurant, retail, or supervisory experience, • At least 18 years of age (where applicable), • Understands and exceeds guest expectations, needs and requirements, • Develops and maintains guest, • Displays a sense of urgency with guests, • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through, • Sets and maintains high standards for self and others, acts as a role model, • Consistently meets or exceeds goals, • Contributes to the overall team performance; understands how his/her role relates to others, • Sets, prioritizes and maintains focus on important goals, • Reads and interprets reports to establish goals and deliver results, • Identifies and resolves issues and problems, • Uses information at hand to make decisions and solve problems; includes others when necessary, • Identifies root cause of a problem and implements a solution to prevent from occurring, • Develops and maintains relationships with team, • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments, • Encourages collaboration, • Identifies and communicates team goals, • Monitors progress, measures results and holds others accountable, • Creates strong morale and engagement within the team, • Accepts responsibilities for personal and team commitments, • Recognizes and rewards employee's strengths, accomplishments and development, • Seeks to understand conflict through active listening, • Recognizes conflicts as an opportunity to learn and improve, • Resolves situations using facts involved, ensuring consistency with policies and procedures, • Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills, • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly, • Provides challenging assignments for the purpose of developing others, • Uses coaching and feedback opportunities to improve performance, • Understands guest and competition; translates and applies own expertise to address business opportunities, • Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change, • Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals, • Paid time off, • Gym membership reimbursement, • Quarterly bonus potential

Buffalo, NY (Hybrid 3 days onsite/2 days remote) 12+-month contract Web Cam Interview $48.79/Hr on W2 NOTES FROM MANAGER / REQUIRED SKILLS & EXP.: • Skill Set 1: Communication and Reporting and familiarity with JIRA project management software, • Skill Set 2: Understanding of the Software Development Lifecycle (SDLC), • Skill Set 3: Familiarity with Agile methodologies, • Under direction of a more Senior Project Manager, manages multiple small-sized projects., • Under direction of a more senior Project Manager, manage multiple small projects. Ensure familiarity with scope and project objectives and establish clear rules and responsibilities for project team members. Projects may be of a technical and/or non-technical nature., • Develop project plan, forecast and schedule. Work with stakeholders to record detailed project requirements, constraints and assumptions to establish project deliverables, using requirement gathering techniques (e.g. planning sessions, brainstorming, focus groups) and the project charter., • Ensure plans for assigned projects include work breakdown, project organization chart, cost/budget and communication, risk, quality and resource plans., • Communicate project plans to affected parties to ensure a common understanding, set expectations and align stakeholders and project team members., • Ensure execution of tasks defined in the project plan to achieve the project goals. Execute all parts of the project plan and manage the budget/forecast. Monitor and control project work including change controls., • Measure project performance utilizing appropriate tools and techniques to monitor progress, identify and quantify variances; complete any required corrective actions and communicate to all stakeholders., • Implement approved actions and workarounds required to mitigate project risk events. Improve project team performance by building team cohesiveness, leading, mentoring, training and motivating to facilitate cooperation; ensure project efficiency and boost morale., • Support larger project initiatives working under direction of higher management., • Under direction of more senior Project Manager, manages smaller projects, responsibility for the projects include all aspects from initiation to close. Must be familiar with system scope and project objectives, as well as the role and responsibility of each team member, to effectively coordinate team activities., • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management., • Promote an environment that supports diversity and reflects the M&T Bank brand., • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable., • Bachelor's degree and a minimum of 2 years proven general management, project analysis or project management experience, including a minimum of 1 years project management experience, OR in lieu of a degree, A combined minimum of 4 years higher education and/or work experience, including a minimum of 2 years proven general management, project analysis or project management experience, of which a minimum of 1 years is project management experience., • Are you currently under contract w/ an employer where you require C2C only?, • If hired, can you work as a W2 employee of our company, for the contract duration (required, no exceptions)?, • Are you open to a hybrid work model in Buffalo, NY from day 1 (3 days onsite/2 days remote - required, no exceptions)?, • LinkedIn profile link?, • Yrs. of exp. as a Project Manager?, • Yrs. of exp. as Communication and Reporting and familiarity with JIRA project management software (required) please provide yrs. of exp for each skill listed?, • Yrs. of exp. w/ understanding of the Software Development Lifecycle (SDLC) (required)?, • Yrs. of exp. w/ familiarity with Agile methodologies (required)?, • Yrs. of exp. working for banking and/or financial institutions?, • Do you possess a Bachelor's degree and a minimum of 2 years proven general management, project analysis or project management experience, including a minimum of 1 years project management experience, OR in lieu of a degree, A combined minimum of 4 years higher education and/or work experience, including a minimum of 2 years proven general management, project analysis or project management experience, of which a minimum of 1 years is project management experience (required)?, • Do you possess exceptional communication skills (verbal/written)?

The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. Professi

Delivery of equipment to customers/provide familiarization training/Pick up equipment.Safely load/unload rental equipment in order to deliver to customer jobsites on Time.As directed by dispatch and Rental Manager, provide timely communication to the customer regarding your schedule for the day (pic

Delivery of equipment to customers/provide familiarization training/Pick up equipment.Safely load/unload rental equipment in order to deliver to customer jobsites on time.As directed by dispatch and rental manager, provide timely communication to the customer regarding your schedule for the day (pic

Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy. Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; re

POSITION OBJECTIVE: The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. Assists in the recruiting, hiring

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: * Assist with store functions and day-to-day store activities * Help customers in a positive, approachable manner and address any questions or concerns they may have * Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained * Perform opening and closing procedures as needed * Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities * Maintain promotional effectiveness of store-front fixtures and displays * Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention * Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards * Protect and secure all company assets, including store cash * Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures * Help the Store Manager supervise, train, and develop Store Associates * Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable * Other duties as assigned* Skills and Experience: * High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required * Store management experience in retail, grocery, or drug store environment is preferred * Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting * Strong communication, interpersonal, and written skills are required * Ability to work in a high-energy, team environment is required * Exceptional customer service, organizational, and communication skills are required * Strong problem solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance Program * Retirement plans * Educational Assistance * And much more! We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Full time 1459 Kensington Ave,Buffalo,New York 14215-1436 22160 Family Dollar 19.5 20.25 We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products. Failure to comply and/or qualify for such license can lead to demotion or separation of employment.

Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include a

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. Sales Specialist Training, Assistant Manager Certification and RSS Certification. This position will manage the store during the Store Manager's absence and/or when

Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Ensures all crew members are Wowing the Customer through personal contact with customers. Responsible for leading their assigned store to achieve and

Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs. Lead store team

Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include a

As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/or merchandising, delivering excellent customer service. Operations Manager or Merchandising Manager. Ensure that store merchandising standards follow visual merchandising direction, accomplishing pr

Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team members' standards achievement to attain sales and profit projections; contributing to an atmosphere of total customer satisfaction; developing skills and product knowledge of team members through

As a part time Assistant Store Manager at Dash's Market, you will be responsible for working together with the General Store Manager to maintain a high level of customer service. Assistant Store Managers will learn the basics in every department so they are fully aware of the levels of service requi

The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. Assists in the recruiting, hiring, and development of

Function as a cashier and/or stocker and act in a lead capacity in the absence of the store manager or assistant store manager. Provide superior customer service leadership.

The Meat Department Supervisor is accountable to the Store Manager/ Assistant Store Manager and is responsible for directing, developing and managing the Meat Department and Perishable staff to protect company assets, maintain store conditions and presentation, maximizing sales customer and team mem

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Buffalo,New York 14201 28078 Family Dollar.

Function as a cashier and/or stocker and act in a lead capacity in the absence of the store manager or assistant store manager. Provide superior customer service leadership.

As a Territory Manager, you'll play a pivotal role in shaping customer relationships and driving business growth. US Foods has a comprehensive training program for the Territory Manager position. What You'll Do as a Territory Manager:.

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at . Job Details GENERAL SUMMARY: The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: * Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase. * Open and close the store a minimum of two days per week. * Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures. * Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. * Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. * Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction. * Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. * Assist with management of the store in the Store Manager's absence. Qualifications KNOWLEDGE and SKILLS: * Effective interpersonal, written and oral communication skills. * Ability to solve problems and deal with a variety of situations. * Good organization skills with attention to detail. * Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Ability to perform cash register functions and generate reports. * Knowledge of cash, facility, and safety control policies and practices. * Knowledge of cash handling procedures including cashier accountability and deposit control. * Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High school diploma or equivalent strongly preferred. * One year of experience in a retail environment and six months supervisory experience preferred. WORKING CONDITIONS: * Frequent walking and standing * Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise * Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds * Occasional climbing (using step ladder) up to heights of six feet * Fast-paced environment; moderate noise level * Occasional exposure to outside weather conditions * Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details. Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted. _ New Hire Starting Pay Range: 17.10 - 17.60

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery

As an Assistant Store Manager at Dash's Market, you will be responsible for working together with the General Store Manager to maintain a high level of customer service. Assistant Store Managers will learn the basics in every department so they are fully aware of the levels of service required. Dash

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 5225 Sheridan Dr in Williamsville, NY on the afternoon/evening shifts (2pm-9pm, 4pm-8pm & 6p-9pm) & Weekend shifts (11am-7pm & 1pm-9pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 5140 Main St in Williamsville, NY on the afternoon/evening shifts (3pm-630pm & 530pm-9pm) & Weekend shifts (6am-2pm & 2pm-9pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance(no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning &Development Opportunities, • Paid Time Off, • Paid Holidays Responsibilities of Position: • Provide excellent customer service in all interactions with patients, clinical support staff, management, and providers, • Demonstrate the ability to remain calm and respectful when dealing with all callers, • Demonstrate the ability to work well with high call volumes, • Demonstrate the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by professional interactions with other representatives of services at the Dent, • Ability to collaborate with coworkers and be a team player, • Demonstrates a thorough understanding of Call Center policies and procedures as outlined in the training manual, • Transfer telephone calls to appropriate locations, departments and personnel within the organization, • Transfer patients to proper clinical resources for health care questions and to proper clerical resources for non-clinical support, • Work with referring provider offices to schedule patients in a timely and accurate manner, to meet both patient and provider needs, • Create and update patient accounts with demographic and insurance information, • Confirm and cancel patient appointments for all specialties and multiple ancillary services, • Schedule neurology appointments, • Possess an understanding and knowledge of subspecialty and individual provider scheduling protocols and guidelines, • Possess an understanding of injection scheduling protocols and guidelines including when prior authorization is needed, • Possess an understanding of insurance participation, co-pays, and deductibles, • Maintain strict confidentiality of all patient information, • Page on call provider for hospital consult requests, • Work with support staff to provide external providers with immediate access to Dent providers for emergent requests, • Completes clerical duties in a time efficient manner as set forth by the Manager, • Functions as a member of the health care team related to patient care by interactions and cooperation with physicians and other health care professionals, • Work with medical secretaries, checkout staff, triage nurses, and medical assistants to ensure appropriate scheduling and handling of patient needs, • Meet or exceed key performance indicators, • Meet or exceed expectations for tone, accuracy, call volumes, response times, and average durations, • Meet or exceed expectations on monthly call grading, • Actively participate in ongoing training and development in a professional manner., • Participate in weekly team huddle and monthly team meeting, • Demonstrate the ability to review and discuss performance with the Manager, • Reports errors or problems in a timely and professional manner so that appropriate action may be taken for patient care, • Performs other duties as assigned or requested Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary: • Ability to maintain strict confidentiality, • Good verbal communication, interpersonal and telephone skills, • Good working knowledge of medical terminology, • Good planning, organizational, and problem solving skills, • Ability to work independently or within a team environment, • Willing and able to work overtime as required to meet operational needs and perform all duties, • Availability for departmental meetings, which may require reporting early and staying late, • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Mon-Fri 8:00am-4:30pm or 8:30am - 5:00pm 40 hours/week

Job Description Company’s Overview: Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest-growing BPOs in Nicaragua and foot-printing the country with tremendous career opportunities, attractive compensation & benefits packages for our talented members. With over 15 support departments such as Sales, Marketing, Finance, Human Resources, Call Center, Telemedicine, IT, Back-Office and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it. I. Summary/Objective: The Facilities Specialist will contact vendors and get the best prices for all existing and new Stores needs in a timely manner. Also, he/she will ensure continued support to the stores by efficiently managing the ticket system and keep tracking sheets up to date. II. Responsibilities: * Updates vendor and small project tracking sheets. * Communicates with vendors and stores to collect information regarding facilities' needs and work in progress. It also communicates within the work ticket system. * Sources for different vendors for facilities services. * Assists in general loss prevention follow up and duties. * Works with the city and county contacts, online and via phone, to obtain information regarding sign code allowance. * Records contact information as well as code information in our spreadsheet template. Files code information on One Drive. * Provides support to our Facilities Manager, ensuring all maintenance contracts are current. * Utilities - Assists with the setup/transfer of utility accounts for new store openings. Contacts utilities provider in the event of a service interruption. * Collaborate closely with the Accounts Payable Department to ensure timely dispatch and follow-up of vendor invoices. III. Skills/Qualifications: Administrative, Excellent Writing, Reporting, Supply Management, Scheduling, Microsoft Office, Organization, Time Management, Presentation, Equipment Maintenance, Verbal Communication, Customer Service, Great Follow Up, Detail Oriented and Organized, Negotiation skills. IV. Requirements: * High level of integrity. * Professional written and verbal communication. * Strong organization and attention to detail. * Strong problem-solving skills. * Ability to produce basic reporting and summary information is desired. * High competency of Microsoft Office and other computer applications. * Strong task management skills. * +1 year of experience in similar roles is a plus. * Open to learn new skills to perform the duties of this role. * Ability to Work Effectively in a Team Environment * Advanced English level.

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers, • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performanceQualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment., • Preferred: Proven track record of success in sales performance within respective therapeutic areas., • Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred., • Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders, • Preferred: English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and, • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job DescriptionCompany Description There is room for advancement for good employees. Job Description New Location under construction! Training to begin at the Hamburg location prior to opening! ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 17 years of age or older. General Job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Qualifications Restaurant kitchen experience helpful. Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of Role: The Supervisor, Member Care, plays a critical role in delivering on Centivo's promise to members, employers, and providers. This position leads a team of Member Care Specialists (MCSs), serving as the first line of supervisory support, coaching, and accountability for day-to-day team performance. The Supervisor ensures service levels and client SLAs are consistently met, escalations are resolved with urgency and care, and every member interaction reflects Centivo's commitment to high-quality, personal support. This is a client-facing role that requires confidence in presenting performance updates and operational summaries to external stakeholders. The ideal candidate brings a combination of operational discipline, people-first leadership, and a genuine commitment to making healthcare work for real people. Responsibilities Include • Supervise, guide, and coordinate the daily activities of the Member Care Specialist team, including workload distribution, scheduling, and real-time queue management., • Monitor individual and team performance against established SLAs, KPIs, and quality standards; track and report metrics and escalations to the Director regularly., • Serve as the first point of escalation for complex member, provider, or client inquiries; ensure timely resolution and appropriate follow-through on all escalated issues., • Coach and develop team members through ongoing feedback, recognition, and targeted training; assess individual training needs and instruct new team members during onboarding., • Conduct regular performance check-ins and contribute to formal performance reviews; document performance issues and support the performance management process in partnership with the Director., • Compile and present client-facing operational updates, including volume, quality metrics, and escalation summaries, on weekly or as-needed client calls., • Maintain current knowledge of Centivo's products, processes, client configurations, and regulatory requirements, including HIPAA and data privacy laws., • Ensure the team adheres to all compliance standards, policies, and best practices, including data security and confidentiality requirements., • Operate as a backup for other Supervisors as needed to ensure continuity of service., • Answer overflow inbound and outbound calls, emails, and faxes as operational needs require. Qualifications Required: • Minimum 3 years of supervisory or management experience in a customer service or operations environment, • Minimum 2 years of experience in a TPA, health insurance, or employee benefits setting, • Working knowledge of CPT codes, ICD-9/ICD-10 coding, and medical terminology, • Demonstrated ability to communicate professionally in both written and verbal formats, • Experience working in a regulated environment with adherence to HIPAA and/or data privacy requirements, • Proficiency in Microsoft Office and the ability to learn new proprietary systems, • High school diploma required Preferred: • Associate's or bachelor's degree in a related field, • Experience with call center platforms or CRM/ticketing tools, • Familiarity with self-funded employer health plan structures and ERISA-governed benefit plans Work Location • Buffalo-based office Leadership Skills & Behaviors • Business Acumen — A keenness and quickness in understanding and dealing with a business situation in a manner likely to lead to a good outcome. Able to think beyond their immediate team to understand the broader impact of operational decisions., • Flexibility / Working Through Ambiguity — Energized by new challenges; able to consider different perspectives and work with incomplete information to arrive at practical, actionable next steps., • Systems Thinking — Able to see how processes connect upstream and downstream; anticipates the ripple effects of changes and proactively flags potential impacts. People Manager Leadership Behaviors (The 5 Cs) • Communicate — Discusses team direction, goals, and in times of uncertainty, what we know and don't know — so team members always understand what matters and why., • Clarify — Sets clear expectations for what good looks like; addresses performance gaps directly by ensuring team members understand what is expected and how to get there., • Coach — Provides ongoing recognition and development feedback; helps team members find solutions to challenges and grow in their roles., • Connect — Helps team members see their collective purpose and how their work connects to Centivo's mission and broader organizational goals., • Customize — Adapts leadership approach — how to delegate, coach, communicate, and support — to the individual and the task at hand. Centivo Values: * Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. * Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. * Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $70K - $75K

Job Description We are searching for friendly and energetic part-time Customer Service Team Member to join our Tim Hortons team at 5140 Main St in Williamsville, NY on morning shift from (6am-11am) including 1 weekend day. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionPatient Service Representative – Registration (Day Shift) Great Lakes Medical Imaging (GLMI) Reports to: Registration Manager Shift: Day Shift Status: Non-Exempt Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles, and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $18–$23 per hour. Position Overview The Patient Service Representative works as a member of the Registration team, reporting to the Registration Manager. This role primarily provides registration and check-in services to GLMI patients while supporting a positive and professional patient experience throughout their visit. Strong communication, organization, and teamwork are essential in this fast-paced medical imaging environment. Primary Responsibilities • Greet and identify patients and visitors upon arrival, • Direct patients to complete pre-exam paperwork using company systems, • Review patient charts to ensure accurate and complete documentation, • Obtain additional patient information as needed, • Verify and confirm insurance coverage and authorizations, • Communicate unexpected delays and assist with patient flow, • Maintain a neat and organized waiting area, • Collect and document payments including copays, deductibles, and balances, • Schedule and reschedule appointments according to practice guidelines, • Perform related duties as assigned; overtime opportunities may be available as neededAdditional Responsibilities, • Answer multi-line phone system and direct calls appropriately, • Acquire necessary medical records via phone, fax, or in person, • Route and sort documents within digital fax system, • Assist patients with GLMI Patient Portal requests, • Access and utilize medical systems as assignedWhat We're Looking For, • Strong computer skills including information systems and Google-based programs, • Excellent verbal communication skills (in person and phone), • Strong customer service skills and professionalism, • Effective problem-solving abilities, • Experience in radiology or medical terminology preferred, • Ability to perform duties listed above with or without reasonable accommodationQualifications, • High School Diploma or equivalent required, • Prior administrative or medical office experience preferredPhysical & Mental Requirements, • May lift up to 25 pounds, • Ability to stand, walk, sit, and use keyboard for extended periods, • Ability to communicate clearly with patients face-to-face and by phone, • Ability to work in a fast-paced office setting, • Ability to make decisions and think quickly The Great Lakes Way Mindset, Values, and Behaviors MINDSET: Compassion, at every interaction Patient Care- Customer Service • Greet with eye contact and share a smile., • Interact with patients at their pace and level., • Demonstrate patience and compassion when interacting with patients., • Share information, knowledge, and expertise., • Ask for, accept, and use feedback., • Anticipate and prevent potential problems., • Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.)., • Take personal responsibility for your work area and the quality of your work., • Speak positively about Great Lakes, team members, and patients., • Recognize and share successes of the Great Lakes Way in action., • Proactively offer to help others., • Be flexible and embrace changes with a positive attitude., • Contribute to a fun, energetic, and positive work environment. Job Posted by ApplicantPro

Job Description We are searching for friendly and energetic full-time Front of House (FOH) Team Members to join our Tim Hortons team at 6125 Main St in Williamsville, NY on morning shift (7am-3pm) including a weekend day. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 1810 Maple Rd in Williamsville, NY on the afternoon/evening shift (2pm-8pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Job Description Job Title: Service Technician Department: Maintenance Department Reports to: Service Manager FLSA Status: Non-Exempt Job Summary: Reporting to both the Service Manager and the Property Manager, the Service Technician is tasked with maintaining the physical integrity of the apartment community to meet company standards and legal requirements. Duties include diagnosing and repairing various systems and structures including HVAC, appliances, plumbing, electrical, drywall, painting, and exterior structure repair. Supervisory Responsibilities: This role does not involve supervisory duties. Essential Job Duties/Responsibilities: • Capability to adhere to a 24-hour on-call schedule set by manager. During on-call shifts, prompt response by telephone within 15 minutes and commencement of repair work within 30 minutes of identifying an emergency., • Availability for immediate response to snow, ice, and other on-site emergencies is required. The role entails tasks such as snow removal, snow blowing, shoveling and/or salting of exterior premises., • Initiate and perform service order requests in a timely and professional manner., • Prepare vacant units as needed, which include tasks such as trash removal, repairs, and cleaning., • Repair drywall, trim, tile, and flooring., • Complete repairs on fixtures, switches, outlets, HVAC, plumbing and appliances., • Perform routine and preventative maintenance by diagnosing repairs on property equipment., • Responsible for maintaining grounds, including common areas not limited to club house, leasing office, outdoor spaces, parking lots, walkways, pool houses, etc., • Familiarize oneself with the locations of utility shut offs and cleanouts for buildings and individual apartment units., • Verify and maintain functionality of all locked doors and key sets. Maintaining the security of property with proper To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: High school diploma or general education degree (GED); and 2-4 years related experience and/or training; or equivalent combination of education and experience in property maintenance. Language Ability: Ability to read and interpret documents such as safety rules, legal agreements, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly in a controlled climate environment. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 30 pounds independently. Specific vision abilities required by this job include close vision and ability to adjust focus. Certifications, Licenses & Registrations: Must have a valid driver's license, a good driving record, and auto insurance. Competencies: • Adaptability: Adapts to change, open to new ideas and responsibilities., • Communication: Communicates well in both oral and written formats., • Computer Skills: Skilled in computers, takes advantage of new technologies, learns new tools, uses technology to enhance job performance., • Conflict Management: Good listener, committed to finding solutions to problems, works well with difficult people., • Customer Service: Works well with residents and prospects to promote a positive image of the company, stives to solve issues raised by customers., • Dependability: Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record., • Ethics: Honest, accountable, maintains confidentiality., • Interpersonal Skills: Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback., • Problem Solving: Stives to understand contributing factors, works to resolve complex situations without assistance and request assistance from subject matter experts when needed., • Quality: Strives to eliminate errors, seeks opportunities to improve products/services., • Teamwork: Accountable to team, works to meet established deliverables, appreciates view of team members, respectful., • Technical Skills: Maintains current understanding of technical process/equipment.

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities Summary The Client Service Manager (CSM) serves as the primary operational and relationship support contact for clients and advisors. This role ensures an exceptional client experience by coordinating account servicing, onboarding, compliance documentation, and ongoing administrative support while partnering closely with Financial Advisors and Portfolio Managers. The ideal candidate is detail-oriented, proactive, and highly client-focused, with experience in wealth management or financial services. Key Responsibilities Client Relationship Support • Serve as day-to-day contact for client service requests, • Facilitate account openings, transfers (ACATs), and asset movements, • Coordinate meeting preparation and follow-up, • Maintain accurate client records in CRM, • Prepare and process new account paperwork, • Monitor account documentation for compliance completeness, • Coordinate with custodians (e.g., Schwab, Fidelity, Pershing), • Track money movements and ensure timely execution, • Prepare performance reports and portfolio summaries, • Assist with proposal generation and financial planning coordination, • Support trading operations as needed, • Ensure adherence to SEC/State RIA regulations, • Maintain documentation standards, • Support audit and compliance reviews, • Identify workflow efficiencies, • Maintain standardized service procedures, • Participate in system upgrades and CRM optimization Qualifications Required • 3–7 years experience in RIA, wealth management, or brokerage firm, • Strong knowledge of custodial platforms and account paperwork, • Familiarity with CRM systems (Redtail, Salesforce, Wealthbox), • Excellent organizational and communication skills, • Series 65 or willingness to obtain, • Bachelor’s degree in Finance, Business, or related field, • Experience supporting high-net-worth or retirement-income clients, • Client-first mindset, • Operational precision, • Confidentiality & discretion, • Strong follow-through, • Team collaboration

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Member to join our Tim Hortons team at 5140 Main St in Williamsville, NY on morning shift from (1pm-9pm) or (3pm-9pm) including 1 weekend day. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time Front of House (FOH) Customer Service Team Members to join our Tim Hortons team weekdays at 870 Maple Rd in Williamsville on morning shift (8am-4pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. _____________________________________________________________________________Note: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 5225 Sheridan Dr in Williamsville, NY on morning shift from (6am-2pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time Front of House (FOH) Customer Service Team Members to join our Tim Hortons team weekdays at 1810 Maple Rd in Williamsville on morning shift (8am-4pm) Fridays are Mandatory. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. _____________________________________________________________________________Note: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time Front of House (FOH) Customer Service Team Members to join our Tim Hortons team weekdays at 870 Maple Rd in Williamsville on morning shift (6am-11am) or (6am-2pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. _____________________________________________________________________________Note: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 6125 Main St in Williamsville, NY on the afternoon/evening shift (2pm-8pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.