Customer service agent jobs in Dallas, Texas - Page 8Create job alerts

Job DescriptionPosition Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Work with the agent to establish and meet marketing goals., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Hourly pay, • Flexible hours, • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • Organizational skills, • Self-motivated, • Proactive in problem solving, • Pride in getting work done accurately and timely, • Ability to work in a team environment This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Are you looking to join a team of passionate professionals who deliver high-quality service? Do you have a talent for building positive relationships with others? Can customers hear you smile through the phone? If you answered yes to any of these questions, we’d like to introduce you to an exciting new opportunity that could be the perfect opportunity for you! About The Opportunity Our client is seeking warm and welcoming individuals to help deliver high-quality customer service. Successful Call Center Agent candidates will help create an outstanding customer experience and will attend to a high volume of inbound calls. Candidates should have exceptional customer service and communication skills and should be able to independently troubleshoot and resolve customer concerns in a timely manner. Day-To-Day Responsibilities: • Efficiently answer inbound customer calls and route to appropriate personnel as required., • Employ exceptional customer service skills and phone etiquette to meet and exceed standards., • Provide accurate service updates to clients and serve as a liaison between field personnel and customers., • Employ effective communication and conflict resolution skills to address and resolve a variety of customer concerns, complaints, and inquiries via chat, telephone, and email., • Utilize effective problem-solving skills to resolve concerns in a timely manner and conduct additional research as required., • Accurately update account information to maintain accurate customer records., • Provide support with dispatching as required and maintain a working knowledge of company products, services, and promotions at all times., • Driven to meet and exceed productivity goals and objectives, • Proven ability to meet and exceed call center metrics and objectives, • Outstanding ability to build positive and trusting relationships with others, • Results-driven approach to success with a strong emphasis on efficiency, • Exceptional customer service skills with a robust knowledge of phone etiquette, • Competitive pay structure with incentive opportunities, • Medical, dental, and vision insurance, • High School Diploma or equivalent required, • Minimum of one (1) year of experience in a customer service environment, • Proficiency operating general computer applications and systems About Lehman Consulting and Recruiting Lehman Consulting and Recruiting has years of experience matching candidates with their perfect positions! At LCR, we understand just how competitive today’s job market is and have a proven track record of helping candidates turn their passions into a reality. Let us help you find your perfect match today! LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job DescriptionDescription: At Massage Envy, we are dedicated to the health and well-being of our clients and team members. We prioritize creating a positive and empowering work culture that promotes personal and professional growth. Our team of talented professionals is committed to delivering exceptional service and exceeding our client's expectations. The Assistant Manager drives sales goals, builds teams, develops talent, motivates team, provides an amazing customer experience. As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike. As the connector between leadership, team members and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. As an Assistant Manager at Massage Envy, you will play a vital role in supporting and assisting the General Manager with overseeing the day-to-day operations of the location. Our Assistant Managers… • Have experience at an assistant management or sales lead level, • Can motivate multiple employees in diverse fields, • Will have a successful track record in goal management, • Always displays a friendly, motivated, and sales driven attitudeRequirements:, • Experienced in sales and customer service in a retail setting, • Experienced in training staff, • Experienced in spa management (Highly Preferred), • Retail management experience (Strongly Preferred), • Strong administrative/back office skills (Required) Benefits • Compensation that includes hourly rate and bonus opportunities, • Excellent Medical Plans, • Dental & Vision Insurance, • Paid Time Off, • Comprehensive 401k package, • 40% discount on products, • Employee Referral Bonuses A team is only as strong as its leaders, so we're looking for people who have what it takes to bring out the best in everyone! If you align with our Massage Envy Values- Optimism, Excellence, Consistency, Gratitude & Empathy, we can’t wait to meet you! We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule, • Opportunity for advancement We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: • Assist the business goals of the insurance agency with mutually agreed upon expectations., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • To be eligible for an internship, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship., • Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc., • Ability to work collaboratively as part of a team, as well as operate independently, • Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties, • Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail

Job Description HAVE THE POWER TO CREATE CHANGE! ALL IN PAY WITH BONUSES AND SPIFFS with an average of 60K/year Amtel Wireless is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there is no doubt that Amtel Wireless selling Metro by T-Mobile is the place to be! The future of the Amtel Wireless is bright and growing! You have the ability to make money every day and have fun in one of our many stores selling Metro by T-Mobile. There has never been a better time to join our team as well as grow your CAREER and INCOME! We are all here to win AND have fun doing it! Position Overview The District Sales Manager is a senior leadership position responsible for leading 5+ or more retail locations and 30+ total employees including Wireless Sales Representatives & Store Managers Key Responsibilities Recruiting, hiring, training, developing and motivating top talent in order to maximize gross profit and key performance metrics in assigned area • Delivering top notch results for all locations within assigned area, • Being the role model for store managers in all aspects the job and demonstrating a professional, high-performing, ethical image Team Building: Build high-performing sales teams through the effective recruitment, orientation, training, development, motivation, coaching of store managers & wireless sales representatives. • Personal Leadership: Always lead by example., • Scheduling: Assist store managers in scheduling to ensure business needs are met., • Product Expertise: Maintain thorough knowledge of current competitive landscape and be the agent of change., • Merchandising: Accountable to ensure in-store presentation standards are maintained to carrier audit standards including housekeeping, merchandising, signage, and maintenance of sales, stock and common areas., • Customer Service: Demonstrate leadership in providing positive and effective resolution customer and team member concerns as first point of escalation for store managers., • Partner Relationships: Build strong relationships and lines of communication with carrier personnel., • Team Communication: Accountable to ensure communications from senior management are funneled down to all staff, fully understood and immediately implemented., • You love retail sales and are inspired to match customers to products and services that wow and excite., • You positively influence your team to deliver great customer and team experience and you lead by example., • You have previous retail sales and leadership experience so you already know the important stuff, we can teach you about our products., • You are flexible and willing to change., • You know how to get results and how to have fun while you do it., • Flexible to work day, evening and weekend shifts based on business needs. We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you’ve got the perfect place to grow! » Bonus Incentives » Health Benefits » PTO » 401k » Pay Advances » Discounted Phone Service » Rewards Trips / Contests » Promotion Opportunities! » Child Care FSA (DCA) Benefit Required Qualifications: Open work availability for mornings, evenings, weekends, and holidays as scheduled At least 18 years of age Background check required Must be able to stand for long periods of time in a retail store environment Must be able to move and/or lift up to 25 pounds Must have a valid drivers license *Benefits subject to policy requirements Don't miss out on this opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Connectivity Source is an equal opportunity employer.

Job Description Client Services – Technical Support Agent Job Summary: The Technical Support Agent position serves as a liaison between our company and our clients by handling technical support-related customer service calls. This position is responsible for dealing with technical issues/Customer Service requests with our clients, working quickly to identify the issue, and providing viable resolutions that meet the needs of our clients with an emphasis on world-class service. What You will Find at Talus • Technical Support Role for nationwide clientele, • Work Model (Fully Remote, Hybrid), • Shift & Language differential, • 2nd shift / Overnight / Weekends shifts available, • Company Equipment provided, • Competitive pay with Monthly bonus plans (based on performance), • Outstanding health, wellness, and insurance benefits, • Genuine opportunities for growth and career advancement, • Paid time off and holidays, • Projects to expand skills and overall abilities, • A culture committed to Inclusion and Diversity Successful Candidates-We are Seeking. • You have a minimum of 2+ years of professional work experience interacting with clients., • You are passionate about working for a company that ensures a high standard of service., • Previous Support roles in customer service/technical support roles within a call center, • Inbound/outbound call center experience, • Previous Experience in online chat support, • Bi-Lingual (Spanish) highly desirable, • Non-Medical Role/Payment Industry Experience, • Previous Technical Support/Merchant experience a plus, • Outstanding verbal and written communication skills, • Ability to prioritize and multitask in a fast-paced environment., • Strong & professional communication skills in all channels of support., • You enjoy delighting customers by providing exceptional world-class service., • You possess strong listening skills and can exceed expectations., • Able to multiple task time sensitive interactions to ensure satisfaction., • Enjoy working in a collaborative team-oriented environment., • Previous working knowledge of software platforms and soft phone systems., • Open to improvement and change to ensure we provide exceptional service. Responsibilities • The Technical Support Agent is frontline support for clients requesting technical assistance., • They are responsible for handling questions and troubleshooting all call/ticket types., • Professionally handle volume during incoming requests via various support channels from clients, • Verify client’s information, access their account, triage, and assist clients with time sensitive requests to ensure one call resolution., • Utilize software systems to analyze and trouble shoot the customer’s situation to ensure client satisfaction., • Handle client requests or service calls on a timely basis with an emphasis on overall quality., • Assume responsibility for customer satisfaction as part of a collaborative, dedicated Customer centric processes which pro-actively resolves all customer issues., • Ensure all open cases/tickets are updated, assigned, and closed before the end of shift., • Understand and adhere to company and departmental policies and procedures., • Adherence to key performance metrics and quality assurance standards, • Maintain a working knowledge of company related product information., • Maintain regular and punctual attendance and consistent schedule adherence., • Ensure complete accurate proper documentation on all interactions to ensure compliance., • Impeccable phone etiquette when interacting with both internal and external clients., • Must have proven track record of successful team participation as well as ability to work independently and be self-starter/self-sufficient at times., • Ability to thoroughly research and provide detailed professional during all interactions. Company Description: Talus is a technology-driven payment processing company that puts client success above all else. While Talus stays ahead of the technology curve by providing products and services that help merchants run their business more profitably, it's the support and education our clients receive from Talus that separates Talus from the average payment processor. Recently injected with a substantial amount of investment capital, Talus is looking to go head-to-head with some of the top payment processors in the United States in areas of technology, brand recognition, and marketing. We're looking for the top 1% to help us get there. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk and hear. The employee is frequently required to sit for extended periods of time and tolerate unpredictable work hours. The employee is frequently required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to focus. In addition, the job requires employees to have the ability to hear and communication to customers and co-workers throughout the day for extended periods. Mental Requirements: The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; work and deadlines may impose pressure on a routine and frequent basis, substantive contacts with people in stressful situations, delicacy and unpredictability of contacts routinely may create significant/constant stress. Talus is an EO Employer – Veterans/Disabled and other protected categories Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. This description reflects managements’ assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned.

Job Description At Orion180, we don’t just stand out for what we do - we shine because of how we do it. By integrating cutting-edge proprietary technology, innovative solutions, and compassion for serving our customers, we are redefining the insurance experience. Our vision is to be the global premier provider of insurance solutions. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Orion180 is proud to call two vibrant cities home. Our headquarters on Florida’s stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Dallas, Texas location places us in a dynamic center of culture, business, and entertainment, keeping us deeply connected to innovation and growth. Job Summary The Business Development Representative will support the Sales Team in establishing and maintaining contact between Orion180 Insurance and the agency force for their assigned territory. This role focuses on promoting the Orion180 products, assisting in the growth of agents contracted, and training agencies on products and services. The individual will be responsible for a high volume of agency prospecting, managing inbound agent inquiries and administering the sales system. Role and Responsibilities To perform the job successfully, the individual must be able to perform each essential duty satisfactorily and should demonstrate the following competencies to consistently perform the essential functions of this position. All employees are expected to adhere to and be knowledgeable of Orion180 operations standards, established security/safety rules and requirements for attendance. The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully: • Prospect and Qualify New Agency Partners: Identify and engage with new independent insurance agencies that could benefit from partnering with our company. Leverage a combination of phone outreach, email communication, and social media to generate leads., • Support Producers: Focus on nurturing and building relationships with independent agencies in the territory, offering support, product information, and incentives to encourage them to increase business volume., • Develop and Execute Outreach Campaigns: Create and execute outreach campaigns to attract new agency partners, including targeted cold calls, follow-up emails, and strategic outreach to re-engage dormant accounts., • Lead Generation: Generate a pipeline of new opportunities by identifying agencies that align with our company's products and services. Work closely with the Territory Sales Manager to develop strategies to convert leads into long-term partnerships., • Relationship Building: Establish strong, positive relationships with independent agencies, ensuring they understand the benefits of partnering with us. Serve as a resource for agents seeking answers about our products, processes, and tools., • Sales Support and Coordination: Collaborate with Territory Managers and other sales representatives to ensure that agency needs are met. Assist in coordinating meetings and presentations with potential agency partners., • CRM Management: Maintain accurate and up-to-date records of all activities in our CRM system, including tracking prospect interactions, follow-ups, and sales pipeline progress., • Market and Competitor Research: Stay informed about industry trends, competitor activity, and market conditions. Provide feedback to the sales team on market dynamics, pricing, and potential growth opportunities., • Reporting and Metrics: Regularly report on key performance indicators (KPIs), including lead generation, meetings scheduled, and opportunities converted. Assist in tracking progress toward sales goals and targets., • Team Collaboration: Work closely with internal teams, including marketing and operations, to ensure the delivery of materials, support, and strategic resources that facilitate successful business development.Qualifications and Education Requirements, • P&C or Mortgage Industry Sales experience preferred but not required, • Bachelor’s Degree, • Excellent verbal and written communication skills with the ability to build rapport and trust with potential agency partners., • Strong phone presence and ability to cold call, follow-up, and close initial engagements., • Ability to work independently and manage multiple priorities in a fast-paced environment., • Strong organizational and time-management skills to handle administrative tasks while maintaining productivity., • Self-motivated and goal-oriented, with a drive to achieve and exceed set targets., • Strong networking and relationship-building skills, with the ability to engage and influence key decision-makers. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at (321) 218-2473 or . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job DescriptionSalary: $16-$18 Join Our Growing Team and Build a Rewarding Career at SGD Group! Are you a multitasking, customer service-oriented individual with experience handling multiple phone lines and maintaining professionalism? Look no further! Supreme Garage Door Repair, a company that has experienced remarkable growth, starting with just three employees six years ago and now employing over 50 professionals, is seeking talented individuals like you to join our dynamic team. Position: Call Center Representative Responsibilities: • Answer incoming calls from customers across the state, providing exceptional customer service and addressing inquiries promptly and scheduling appointments, • Efficiently schedule and confirm appointments, ensuring accurate coordination between customers and our job assigners throughout the state, • Perform light office duties, including data entry, filing, and maintaining accurate records, • Utilize basic computer skills to navigate software and communicate effectively with team members, • Minimum of 1 year of call center experience, demonstrating proficiency in handling various call center operations and customer service protocols, • Strong computer skills, including proficiency in standard office software and the ability to learn and effectively utilize software, • Ability to maintain a professional demeanor in all interactions, showing empathy, patience, and problem-solving skills when dealing with customers of diverse backgrounds, • Excellent organizational and multitasking abilities, allowing you to handle multiple tasks and prioritize effectively in a fast-paced environment, • Detailed note taking abilities and exceptional communication skills, • Exceptional Multitasking Skills, • Career Growth: At Supreme Garage Door Repair, we believe in providing our employees with opportunities for advancement. Many of our dedicated customer service representatives have transitioned into managerial roles, door department positions, and continued to grow with the company. We are committed to nurturing your career aspirations., • Teamwork and Innovation: Join our team and become part of our supportive and collaborative work environment. We value teamwork, encourage thinking outside the box, and foster an environment where action and creativity thrive. Say goodbye to a boring routine and embrace exciting challenges every day. To learn more about Supreme Garage Door Repair and explore our comprehensive range of services, please visit our website: Join us and experience the career growth and fulfilling work environment that Supreme Garage Door offers. Job Type: Full-time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Schedule: • 8 hour shift, • Day shift, • Evening shift, • Rotating weekends Experience: • Call Center/CSR: 1 year (Preferred) Shift availability: • Day Shift (Required), • Night Shift (Required) Work Location: In person