Trabajos customer service call center en Jersey City, New Jersey - Page 2Crear alertas

Job Description Company Overview: As one of the Washington Metropolitan area’s fastest growing IT companies, we are always looking for creative, passionate and responsible employees. We acknowledge that intelligent, dedicated employees are our greatest asset and are continuously adding to our talented and diverse team. If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview: The Contact Center Project Analyst shall manage all aspects of Contractor’s staff and project schedule and budget. Responsible for project coordination and scheduling, issue resolution, issue escalation, resource management, budget management, management interface and fare collection related data analysis. MUST HAVE: Advanced proficiency in Microsoft Excel, with extensive experience in pivot tables and other advanced functions. Position Responsibilities: The Contact Center Project Analyst responsible for performance of these services: • Develop and manage the project plan and resources., • Coordinate tasks and ensuring deliverables., • Provide project status reports to management and customers., • Resolve project issues that jeopardize the success of the project., • Manage the Customer Service Center staff, including administration of staff accounts and rights., • Ensure the day-to-day responsibilities for all services required hereunder are performed in a professional manner., • Provide oversight of fulfillment and support services for all fare classes., • Provide oversight of telephone and web-based customer support tasks., • Analyze and monitor all functions for both patron and financial reports related PATH fare collection., • Oversee reconciliation reporting and analysis., • Provide a high level of customer service at all times to patrons and ensure that CSC staff adhere to these provisions., • Maintain sufficient staffing at all times and provide additional staff as requested by PATH management., • Manage appropriate Contractor’s staff coverage, in particular during training for the new fare payment system., • Extensive knowledge of computer applications including Microsoft® Windows-based software applications, including but not limited to Microsoft Word, Excel, and PowerPoint., • Oversee all services related to Transit Benefit Providers and their customers which shall include but not be limited to uploading of various products to customer PATH accounts, per the direction of PATH., • Serve as liaison to the designated Cubic system administration contact, per PATH management direction., • Serve as liaison to internal PATH and Authority stakeholders (Marketing, TEC, Audit, Comptrollers and Treasury Departments), per PATH management direction., • Support Payment Card Industry (PCI) and cyber-security compliance., • Maintain inventory of office supplies., • Oversee and manage Fare Media inventory. Work with PATH management to order additional media as necessary., • Manage Contractor’s personnel timekeeping system and records to ensure completeness and accuracy., • Responsible for functions related to the customer and B2B website, which shall include but not limited to:, • All PATH fare media sales, servicing and responses to PATH account inquiries., • Assistance with migration of customers from the legacy system to the new system., • Monitoring customer website autoload function, including the ability to use the appropriate software applications to ensure that our patrons receive their transit products., • Analyzing and monitoring patron and financial reports., • Responsibility of all CSC staff working with the various functions of the CRM and back office applications., • Providing staff support during training., • Open Availability (Weekends and evening will be required periodically according to business needs), • Have at least five (5) years prior experience in similar performance functions to those required of a Contact Center Project Analyst herein, which includes two (2) years of supervisory level experience or above and shall be able to speak and write proficiently in the English language., • Prior experience with transit fare payment systems preferred., • Prior experience with call center management preferred., • Bachelor's degree or equivalent experience preferred, • Ability to type 65 words per minute or higher The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include: • Medical/Dental/Vision Insurance with Health Savings Accounts (HSA), • Flexible Spending Accounts (FSA), • 401(k) Retirement Plan, • Paid Holidays, Vacation, & Sick Leave Equal Opportunity Statement Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Experience & Operations Specialist is responsible for assessing the quality of all experiences within the Retail Channels Division. This role supports creating exceptional member experiences in all interactions as well as identifying opportunities to create efficiencies and streamline processes. The Service & Operations Specialist supports the Retail Channels’ management team in driving desired service experiences and operational excellence through evaluation of all member interactions, agent performance, and procedural adherence, making targeted recommendations for improvement and providing detailed feedback to leadership. Responsibilities: Specific duties include, but are not limited to, the following: • Meets and set performance goals and demonstrate skills-based behaviors, • Evaluates assigned retail channels helping them to meet service experience, regulatory, compliance and operational performance objectives via proactive assessment and hands-on involvement in current practices., • Drives continuous service & operational improvement/innovation in a member centric culture., • Serves as SME and as focal point for communication to and from the retail channels included, but not limited to member experience, operational effectiveness, best practices, controls, compliance, risk management, transaction process, policies, and procedures., • Provide operational instruction, mentoring and oversight to branch associates, including designing and delivering operational training of our teammates, • Participates in design, implementation, and training of call monitoring formats and quality standards., • Performs call monitoring (minimum of 6 calls per agent/month) and provides trend data to management teams., • Utilizes operational metrics and sound analytics to identify control weaknesses, trends and/or processing issues, designs and executes plans to address/mitigate, • Schedules regular coaching session with agents to review call performance and provides on-the-spot coaching as needed., • Develops action plans with management and agents to improve performance., • Uses quality monitoring data management system to compile and track performance at team and individual level., • Works to mitigate losses and/or material risk exposures including regulatory, reputational and operational risk., • Establishes a regular cadence to visit the branches to monitor for and address specific issues/concerns and complete required branch reviews including appropriate processes., • Maintains and foster relationships with key line of business partners throughout the organization., • Collaborates with peers and partners to enhance operational processes and the overall member experience., • Recommends and drives process improvements identified through call monitoring and overall trend reporting., • Participates in member listening programs to identify member needs and expectations., • Provides actionable data to various internal support groups as needed., • Coordinates and facilitates calibration sessions for retail channels management team., • Provides feedback to retail channels Assistant Managers and Managers on overall opportunities for agents., • Prepares and analyzes internal and external quality reports for management staff review., • Supports the cross-sales culture in the department; educating members on products and services that meet their needs, • Participates in initiatives as assigned by the operations management team, serving as a change agent to ensure quality of execution., • Develops, implements and maintains strong operational policies and procedures for retail channels. Ensure all are up to date, available and distributed and trained in order to maintain a consistent member experience across the network., • Ensures the most efficient delivery of products and services from the front line to the members through enhanced systems, streamlining policies/procedures, etc., • Ensures proper cash levels at each location. Assist the retail management team with recommendations and guidance for cash orders to limit excess cash., • Conducts random audits of retail channel locations, including cash audits, vaults, logs, negotiable instruments, instant issue, etc. to ensure consistency and accuracy in retail operations. Report findings to the Retail Experience Manager., • Ensure all branch audits are conducted and recorded in accordance with state and federal guidelines as well as MCU’s policies and procedures. Assist branch management and leaders with formal audit responses when internal audits are conducted., • Identify questionable actions, operational inefficiencies, and problems within the branch network., • Build and maintain strong business partnerships with all back office personnel to work together to better improve member service while ensuring compliance with policies, rules and regulations., • Supports training initiatives across Retail Channels., • Adheres to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assists in creating, implementing and maintaining an ongoing safe and sound branch operation across the entire branch network, • Ensures consistency regarding compliance with all state and federal rules and regulations in all branch locations., • Communicates consistently with key leadership of Retail Channels., • Hosts operational meetings across the department., • 30% travel to the various retail branches., • Supports and maintains ATM operations including alert management, hardware installation, and overall uptime and performance., • Other duties as assigned. Requirements: Preferred Qualifications: • Bachelor's degree preferred, or equivalent work experience, • Minimum of 3 years of bank operations experience, • Minimum of 3 years in member or customer service, • Minimum of 5 years in an analytical operational role in a financial institution, • Supervisory experience, • Experience creating reports and identifying areas of focus based on report data, • Experience developing and creating control processes in operations or experience in developing and creating control processes in audit., • Call Center/Customer Service or similar or related experience along with Quality Assurance., • Excellent verbal (including speech and listening), and written communication skills, (including spelling, grammar, punctuation)., • Able to create a supportive and inclusive atmosphere within the department and team., • Strong ability to support the team with questions and coach them on how to resolve member issues and respond to members., • Advanced ability to assist members and staff with technical support of our website, online banking, bill pay and mobile app on multiple types of devices. Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. . What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at the Role: CoreWeave is seeking a passionate and innovative Software Engineer of Network Services to lead the architecture, scaling, and operations of our network services. You'll be tackling the complex challenges of building and operating world-class network services for the most demanding AI workloads on the planet. You will be focusing on achieving the highest levels of service quality, scalability and performance. You will also build comprehensive monitoring and alerting into our network services. You will work closely with your team to execute our network service roadmap, drive innovation, and ensure the reliability, security, and scalability of the CoreWeave Cloud Platform. Key Responsibilities • Develop, and maintain the network services infrastructure for our GPU cloud services, including networking cloud services, host networking, smart NICs, and overlay/underlay networks., • Collaborate with cross-functional teams, including DevOps, System Administrators, and Cloud Services teams, to ensure seamless integration of network datapath solutions., • Optimize host network performance, latency, and throughput to meet the demanding requirements of GPU-based workloads., • Implement and maintain network security protocols and best practices to protect customer data and infrastructure., • Participate in an on-call rotation, troubleshoot and resolve network-related issues, and provide timely support to the operations team., • Stay up-to-date with the latest networking technologies, industry trends, and best practices to continually improve our networking infrastructure., • Participate in code reviews, design discussions, and architecture decisions to ensure high-quality software development practices.Qualifications, • Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field., • Experience (2+ years) as a Software Engineer, with a focus on networking and cloud infrastructure., • Expertise in network protocols, routing, and security (TCP/IP, BGP, kernel networking, etc.)., • Proficiency in programming languages such as Golang, Python, or C++., • Familiarity with software-defined networking (SDN) and network virtualization technologies., • Experience building and deploying k8s networking and infrastructure, CNIs., • Experience with k8s operators and controllers is a plus., • Excellent problem-solving skills and a proactive attitude towards troubleshooting and issue resolution., • Strong communication skills and the ability to collaborate effectively with cross-functional teams. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionPosition Summary The System Engineer is responsible for the day-to-day operation and maintenance of all servers, storage and infrastructure systems that are located on premises and in the cloud. The Systems Engineer carries out responsibilities in some or all the following technical areas: Storage Area Network support, VMware support, Server maintenance, System upgrades and procurement, Infrastructure design and layout, Disaster Recovery design and implementation, OS installation, maintenance and patching, management of system tools and applications, Active Directory services. Requirements: Benefits and perks include: • Healthcare that fits your needs - We offer excellent medical, dental, and vision plan options that provide coverage to employees and dependents., • 401(k) with Employer Match - Join the team and we will invest in your future, • Generous Paid Time Off - Accrued PTO starting day one, plus additional days off when you’re not feeling well, to observe holidays., • Wellness - We care about your well-being. From Commuter Benefits to FSAs we’ve got you covered., • Learning & Development - Through continued education/mentorship on the job and our investment in LinkedIn Learning, we’re focused on your growth as a working professional.Salary Rate: $145,000 – 155,000/Annually. Powered by JazzHR Qcn2laVEWX

Job Description Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We’re focused on serving people and the communities we are part of. Help at Home is hiring an onsite Call Center Representative! We offer weekly pay between $21.00-$23.00 an hour! Office hours Monday-Friday 9:00a.m.-5:30p.m. The office address is: 148 39th St. Brooklyn (Industry City), NY 11232. Job Summary: We’re seeking a motivated and client-focused Call Center Representative to join our team in Industry City, Brooklyn—an energetic and innovative hub home to some of the city’s most creative food, retail, and cultural spaces. If you’re looking to grow your career in a dynamic environment while making a meaningful impact, this could be the perfect opportunity. Essential Duties/Responsibilities: • Serve as the first point of contact for potential clients via inbound and outbound calls—with an expectation of being on the phone at least five hours per day, • Qualify prospective clients for home care services and ensure alignment with program eligibility, • Schedule home visits for Client Coordinators to deliver service plans and finalize onboarding, • Conduct follow-ups with existing leads and those in our database who have not yet initiated services, • Accurately document activity and interactions in Salesforce (CRM experience preferred, not required), • Meet performance goals, including a target of 10 new client starts per month, • Deliver compassionate, mission-aligned service on every call, • High school diploma or GED required, • Strong communication skills with a client-first attitude, • Ability to meet outreach and conversion goals in a fast-paced environment, • Intermediate computer skills (Microsoft Office); quick and accurate data entry, • A collaborative spirit and a desire to make a positive differenceBenefits:, • Weekly pay with hourly salary: $21.00-23.00, • Direct deposit, • Healthcare, dental, and vision insurance, • Paid time off and parental leave, • 401k, • Ongoing, in-depth training opportunities, • Meaningful work with clients who need your help, • Career growth and experience with an industry leader with 50+years of history in a high-demand field #LI-LT1 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status. Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information. Powered by JazzHR WPsszcdJwi

Please Note: This role is available only on W2 contract. Seeking a seasoned Product Owner with a strong background in Customer Service and proven expertise in auto-dialer campaign management. The ideal candidate will lead initiatives independently, collaborate effectively within an Agile Scrum team, and drive cross-functional alignment to ensure the seamless execution of dialer campaigns. Looking for someone with experienced skills in Aqueon Dialer who can lead our team and has expertise to write User Stories. Key Responsibilities · Lead product ownership for the Acqueon Dialer platform, ensuring optimal campaign performance and compliance. · Partner with business stakeholders across Marketing, Call Center Operations, Sales, Compliance, and IT to define and deliver campaign strategies and enhancements. · Gather and document business requirements, translate them into actionable user stories, and manage a well-prioritized product backlog. · Collaborate closely with developers and QA teams to ensure features are developed, tested, and deployed according to specifications and sprint goals. · Conduct and oversee UAT sessions with business partners to validate new functionality. · Provide production support for incident resolution and defect management. · Create and deliver professional presentation decks to communicate new or enhanced capabilities to business stakeholders. · Leverage data to tell a clear, compelling story and support informed decision-making. Qualifications · Extensive experience in Customer Service environments, with hands-on experience in dialer operations. · Strong understanding of Agile methodologies, including sprint planning, backlog grooming, and cross-functional collaboration. · Excellent written and verbal communication skills, with the ability to influence and engage across all levels of the organization. Nice to Have · Acqueon Dialer platform experience (highly preferred) · Twilio integration or communication platform experience · Healthcare industry background

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at this role, you will play a key part in ensuring the availability, reliability, and scalability of one of the industry's largest Kubernetes environments. As a senior member of the team, you will drive operational excellence, implement robust automation, and help shape the systems that keep CoreWeave's cloud running smoothly.Key Responsibilities • Build, operate, and scale Kubernetes-based production infrastructure that delivers CoreWeave's products with high reliability and performance., • Develop automation, tooling, and infrastructure as code in Go and other infrastructure-focused languages to enable zero-touch operations, rapid recovery, and seamless deployments., • Design, implement, and maintain monitoring, alerting, and observability solutions—leveraging the Grafana ecosystem and related tools—to proactively identify and resolve production issues., • Drive incident response efforts, participate in on-call rotations, and lead root cause analysis to prevent recurrence and improve incident handling processes., • Partner with internal and cross-functional teams to ensure platform capabilities meet rigorous operational requirements and customer SLAs., • Engineer for resiliency, implementing best practices for redundancy, fault tolerance, and disaster recovery across complex distributed systems., • Advocate for security, reliability, and performance improvements throughout the stack, continuously seeking opportunities to strengthen operational standards., • Contribute to the development of custom Kubernetes operators and intelligent orchestration frameworks that optimize AI workload performance and resource utilization at scale., • Mentor and support other engineers in production best practices, fostering a culture of high accountability and operational awareness.You Might Be a Good Fit If You, • Bring 3+ years of experience in production engineering, SRE, or large-scale infrastructure/platform roles., • Are deeply knowledgeable in Kubernetes administration, container orchestration, and microservices architectures, with a bias for automating every aspect of operations., • Have a proven track record managing high-uptime, customer-facing systems in a fast-moving environment, with experience delivering measurable improvements in reliability and performance., • Possess expertise in monitoring, observability, and incident management using tools like Prometheus, Grafana, Datadog, Splunk, Loki, or VictoriaMetrics., • Demonstrate strong proficiency in infrastructure-focused programming—especially in Go and Bash—and hold a deep understanding of Linux systems., • Excel at troubleshooting complex production issues, from system failures to performance bottlenecks, and approach problems methodically with strong analytical skills., • Communicate clearly across technical and non-technical stakeholders, proactively sharing knowledge and advocating for operational best practices., • Are passionate about building systems that are not just functional, but robust, self-healing, and easy to operate at scale., • Take pride in driving continuous improvement, and helping set high standards for operational excellence and team culture.What Success Looks Like, • You deliver stable, robust, and highly-available systems that consistently meet or exceed uptime and performance targets., • You champion initiatives that drive automation, reduce operational toil, and increase the efficiency of incident response., • You actively contribute to a blameless culture of learning, mentoring others in operational best practices and production engineering principles. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description Family Nurse Practitioner (Full-time, Part-Time, Per Diem) Central / Northern New Jersey Brand new facility opening Fall 2024 in the heart of Jersey City! Join a fast growing 5-star highly rated Pediatric Urgent Care Practice! We are currently seeking a Family Nurse Practitioner to join our team! You will focus on providing high quality patient care as part of a strong & vibrant healthcare team. Positions also available in Totowa, NJ as well as Union, NJ & Metuchen, NJ. Full Malpractice provided! Benefits & PTO provided... Requirements: * Current NJ state registered nurse license. * Current NJ state license as an advanced registered nurse practitioner with prescriptive authority. * Current PALS certification * Minimum three years of professional nursing experience in a clinic setting, plus two years of nurse practitioner experience. * Valid driver’s license * Excellent interpersonal and communication skills * Strong customer service skills with a teamwork approach Description: This position is responsible for providing pediatric urgent care services, including assessing, diagnosing, prescribing, treating, and educating patients. Works closely with physicians and other clinicians in a team approach to patient care. 11 hour shifts - No on-call - strong clinical team. Lab on-site & X ray. Responsibilities: 1. Assesses patient status by obtaining health history through patient/family interviews and chart reviews; assessing/presenting illness, risk factors, family history, psychosocial situation, and cultural factors; and performing appropriate physical examination., 2. Orders/performs appropriate laboratory diagnostic and other screening tests. Seeks other information as needed, including consultation with physicians., 3. Integrates data to determine diagnosis and therapeutic plan, including identification of any health risks., 4. Develops and implements treatment plan by prescribing/dispensing medications and/or injections in compliance with medical practice guidelines and state laws. Handles minor lacerations., 5. Instructs patient/family regarding medications and treatments. Educates patients regarding health promotion/illness prevention. Recommends appropriate community resources to meet patient/family needs., 6. Communicates appropriate case management information to other professionals and community agencies., 7. Prepares documentation for medical records including updating patient medical chart by posting examination and test results, diagnosis, medications, and treatment in written/computerized manner., 8. Participates in peer reviews, chart reviews, staff education, clinical guideline development, and other continuing education and quality assurance activities to demonstrate compliance with standards, regulations, policies, and procedures., 9. Acts as consultant/collaborator to clinical team on area of specialty. Complies with patient confidentiality requirements. Promotes patient advocacy.

Job DescriptionBuffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available) Weekend and Evening Shift Availability Preferred Salary Range: $40,000 - $50,000 The Contact Center Representative I delivers courteous and effective service to all Apple Bank clients, including both internal and external customers. This role is responsible for efficiently resolving client issues in accordance with contact center protocols, complaint management procedures, and departmental standards. Additionally, the Representative actively promotes the Bank’s full range of products and services to address customers’ financial needs, while consistently adhering to call quality metrics and departmental benchmarks for customer interactions. ESSENTIAL DUTIES & RESPONSIBILITIES • Deliver outstanding customer service to both external and internal clients, ensuring their financial needs are met., • Protect customer accounts and information by maintaining privacy and accuracy; strictly follow call authentication procedures., • Adhere to all applicable banking regulations., • Identify and escalate calls involving concerns or suspicious activities as appropriate., • Recommend solutions to resolve customer issues, ensuring first-call resolution through effective communication with management and relevant partners., • Document and address complaints promptly and effectively in accordance with complaint management policies., • Complete customer file maintenance, transactions, and requests in line with internal policies and procedures., • Maintain adherence to call quality and service standards., • Actively participate in call quality reviews and coaching sessions, implementing feedback to achieve or exceed individual and departmental objectives., • Inform customers about Apple Bank’s range of products and services., • Advocate for digital banking solutions to encourage customer self-service., • Ensure compliance with call classification wrap-up codes, sales call logging, and Calabrio metadata logging during every customer interaction., • Address general inquiries, provide basic ATM and debit card assistance, assist with online banking support, third-party vendor inquiries, and general questions about products and services., • Perform additional duties and responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • A high school diploma or GED is required., • 0-1 years of experience in a banking environment preferred; call center experience is advantageous, along with familiarity with online banking applications., • Strong interpersonal and verbal and written communication skills., • Exceptional customer service abilities., • Excellent analytical and problem-solving skills., • Bilingual proficiency in Spanish is considered an asset., • Demonstrates refined telephone etiquette and the capability to deliver consistent service quality under pressure., • Proficient in Microsoft Office programs, including Word, Excel, and PowerPoint., • Knowledgeable in online and mobile banking platforms as well as bill payment services., • Maintains a positive, team-oriented attitude., • Capable of efficiently multitasking across various systems., • Willingness to work a flexible schedule, including evenings and weekends., • Ability to consistently adhere to a set schedule. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Job Title: Assistant Retirement Counselor Department: Retirement Services Reports To: Supervisor, Retirement Services FLSA Status: Local 153—Non-Exempt The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Assistant Retirement Counselor to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... Plus Spanish Differential: $1,200 annually FLSA Status: Non-Exempt (Eligible for OT per business needs) Summary: Provide confidential retirement counseling as a case manager to active, inactive, disabled, and retired members of a labor union; assist them in understanding benefit calculations, methods of retirement payments and taxability of retirement income; review ancillary retiree benefits. Essential Duties and Responsibilities: • Make initial and follow-up calls to members who are applying for retirement., • Interpret retirement rules and communicate pension application procedures and requirements for member retirements, pre-retirement surviving spouses, and post-retirement surviving spouses., • Pension application intake (review the application with the member, notarize documents as needed)., • Review the accuracy of all received pension applications., • Record pension elections in V3 and establish disbursement schedules., • Ensure required supporting documents are submitted and determine needs for additional information to meet requirements., • Coordinate all communications with members, including but not limited to Acknowledgement Letters, Missing Information Letters, and Award Letters., • Review members eligibility for retiree health benefits., • Discuss SRSP (401(k)) distribution options with members., • Discuss Legal Fund benefits with members., • Provide an overview of Social Security and Medicare benefits to retiring members., • Assess the need for detailed earnings reports from the Social Security Administration to assist in finalizing the calculation of pension service credits and review such reports with members., • Participate in retirement planning seminars by presenting pension information to large groups., • When not providing retirement counseling, work on processing pension applications and calculations, including RMD calculations, reinstatements, and other duties including but not limited to Banking procedures (stop payments, check reissues and EFT changes)., • Work closely with Manger in maintaining and reviewing personal work production., • Perform tasks and special projects as required by management/supervisory staff. Qualifications: • Minimum of one year’s experience processing pension claims/calculations or one year customer service experience with pension products., • Knowledge of some aspects of Pension Fund administration including eligibility requirements and benefit provisions preferred., • Must demonstrate effective oral and written communication skills., • Must meet performance standards including attendance and punctuality. Technical Skills: • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs simultaneously including Excel, Microsoft Word, and Windows applications., • Strong analytical, problem solving and decision-making skills., • Strong public speaking skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Flexibility with work schedule (some overtime required). Interpersonal Skills: • Ability to coordinate and work on multiple projects simultaneously., • Detail oriented with excellent organization skills., • Ability to work independently coupled with the ability to work as a member of a fast-paced team., • Ability to establish and maintain effective working relationships with project team members, supervisors, and employees from other departments. Education and /or Experience: • College degree in math, accounting, economics or similar preferred., • Call center experience is a plus., • Financial customer service background is a plus., • Notary Public license helpful (will be required to obtain license if not already licensed).Company DescriptionBuilding Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done.Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. \n\nFor 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done.

Job Description Position Description Harlem United is the parent company for Upper Room AIDS Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. Under the supervision of the Medical Director and in accordance with established policies and procedures, the Internal Medicine Physician delivers high quality comprehensive primary care for homeless, underserved, chronically ill populations including HIV, Hepatitis C, SUD, Diabetes, Heart Disease and other comorbidities. The AIDS institute Guidelines and the U.S. Preventive Services Task Force (USPSTF) are utilized as resources and guides for accepted standards of care. Essential Duties and Responsibilities Essential duties and responsibilities include, but are not limited to, the following: • Provides Primary Care, routine and acute care, for both scheduled, same day and walk in appointments, • Maintains a professional demeanor at all times, including demonstration of sound moral and ethical character, compassion, adherence to all agency standards for dress and decorum, • Demonstrates proficiency in use of electronic medical record, • Complies with productivity expectations under the direction of the Chief Medical Officer, • Initiation of treatment and management of chronic illnesses including, but not limited to, HIV infection, asthma, bronchitis, diabetes, lipid disorders, and hypertension, • Generates appropriate referrals to ancillary and specialty services, • Maintains documentation according to standards of the agency and regulatory agencies, • Documents clinical activities and information, • Initiation/ changes in treatment, • Referrals to specialty services, or social based services, • Prescribing including electronic scripts, • Documents and locks progress notes within 48 hours of client encounter, • Ensure timely prescription writing, order, progress notes, and referrals, • Follows prescribing practices according to agency policy and state regulations, • May administer medication according to the same procedures and protocols applied to the nursing staff, • Performs routine diagnostic and therapeutic procedures according to accepted practice standards, • Interpretation of laboratory studies and follow-up on consultation reports, • Provide health education and counseling during visits, • Adheres to regulatory guidelines in regards to compliance, ie, Coding practices., • Attends patient care related meetings, as necessary, including but not limited to morning huddles, case conferences, • Manages coordination of care for individual clients by working with available resources both internal and external to the agency, • Provide clinical supervision to Advanced Practice Clinicians (PA and NP) as assigned by the Medical Director, • Provide phone on-call coverage on a rotating schedule, • Participates in CQI activities, • Participate in Meetings, • Attends conferences and community based activities, including advocacy efforts to eliminate homelessness, HIV and disparities in care as designated by the Medical Director or designee, • Achieve and maintain HIV specialist status, preferred, • Accumulate a minimum of 10 specific HIV CME credits throughout the year and a total of 25 credits total per year Ideal candidate for this position possesses most or all of the following: • Bilingual preferred (English/Spanish or English/French), • Experience in treating hard to reach populations, including the homeless, 'immigrants, HIV infected, substance users, and mentally ill, • Desire and ability to work as part of an interdisciplinary team dedicated to the delivery of high quality care, • Leadership abilities with trouble shooting and problem solving skills, • Proficient in use of electronic medical record systems and other technology required for use in the delivery of care, • Track record of positive interpersonal skills with staff, clients, and others, • Willingness to work off hours on special projects as reasonably dictated by Chief Medical Officer, • The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required., • The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer., • If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Job Description JOB SUMMARY: CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. CFSB is seeking a Senior Tier 1 Support Specialist to be responsible for supporting the end users and executive leaders on hardware, software, and network-related problems, answering any questions, onboarding/offboarding of personnel and providing break-fix resolutions for all bank staff. The Senior Tier 1 Support Specialist will also assist with the mentoring and leadership of the Tier 1 team. The expectation is that the Tier 1 Support Specialists will troubleshoot beyond the PC, including troubleshooting servers, network devices, cloud systems and Apple computers. The successful Senior Tier 1 Support Specialist will be able to prioritize multiple requests, be organized, have strong communication skills, work with all levels of management, ensure that support tickets are resolved promptly, provide metrics for all things related to the Tier 1 Support team and participate in the routine after-hours support rotation. Responsibilities: The Senior Tier 1 Support Specialist will work closely with the other staff members under the IT Manager’s direction along with other members within the IT department on the following responsibilities including, but not limited to: • Be able to work in a fast-paced environment., • Ability to organize, prioritize, and meet established deadlines., • Ensure all requests are resolved promptly and with high-quality results., • Assist users over the phone, in-person, and remotely using multiple platforms., • Provide desk-side support for all levels of staff., • Administration of Active Directory, Azure, SharePoint, Zoom, Exchange, Office365, Computing endpoints, virtualization platforms, email filter, phone systems, mobile devices, and other IT-related software., • Understanding of virtual desktop environments and remote desktop technology., • Configure, deploy and relocate desktops, laptops, printers, and any other related devices., • Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, Android, and other standard hardware devices and software., • Collaborate with team members regarding resolutions to various users within the CFSB environment., • Troubleshoot problems ranging from server and application to network and PC issues., • Handle escalations from phone calls, emails, or monitored alerts., • Utilize experience and knowledge to assess issues and provide solutions for matters presented., • Assist with the triage of alerts and tickets to other technical teams., • Take ownership of tickets and customer interactions., • Document resolutions, update outdated procedures and assist with process improvements., • Engage in continued certification training to improve skillset., • Escalate issues to other teams where required to help with the remediation of user issues., • Report/lead critical incidents or problems that become too complex for self-resolution. • Correlate and provide necessary metrics of the performance of the Tier 1 team. • Occasional local travel to our Branch office located in Woodhaven, Queens. • Must be flexible to work various shifts, including holidays, weekends, and participate in the On-call rotation with the IT team as needed Knowledge, Skills, and Abilities: • Minimum 4 years’ experience in administering/supporting any of the following:, • LAN/WAN environments, • Experience with PSA and RMM Tools, • Network Operations Center, • Help desk or relevant IT Support role, • Microsoft Windows 10/11 • Apple OS-X and Apple management tools • Microsoft Windows Server 2012/2016/2019 and Active Directory, • Experience and proficiency in troubleshooting Office 365 Suite and Azure Intune, • Moderate to advance understanding of protocols such as DNS, DHCP, TCP/IP, Kerberos, SSL • Experience with scripting SDLC best practices, PowerShell/Python is a huge plus. • Knowledge of backup technologies, • Knowledge of security best practices and policies, • Ensure that all support requests are resolved within established service level agreements (SLAs), • Experience in the set-up, configuration, and use of computer hardware, software, and networks, • Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language, • Self-motivated and willing to learn, as well as continually find the solution, • Demonstrated written communication skills to create helpful support logs and documentation, • Have a positive attitude, empathy, and high energy, • Ability to take the initiative and adapt. Education, Training, and Experience: • Associate’s degree preferred. Relevant and significant industry experience may provide a substitute for the education requirement., • Minimum of 7+ years of experience in a technical support role, with experience in a Tier 1/2 support or Executive support role preferred., • The use of ticketing systems such as FreshService / FreshDesk; having experience with this system is a plus. Any certifications in the following is a huge plus: • Microsoft Certifications • Apple Certifications • Cisco Certified Network Associate (CCNA), • CompTIA Network + Security + Salary: $90,000 - $100,000 / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customers call, collect relevant information, • Refer to premade scripts for a variety of customer service topics, • Create appointments.Qualifications, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionWe Are Hiring and Training Front Desk in House Sales Reps to Manage Our Brooklyn in Bound Call Center. Here's what we are looking for to see if it fits you.... We Are a Unique Physical Therapy Consulting Company With Offices In Brooklyn and Miami And Our Brand Has Established Itself As The Only Non-Surgical Pain Elimination Specialists In Brooklyn This is a perfect opportunity for you, only if you have prior experience and skill working specifically with phone tele sales, phone lead nurturing, or a call center using a CRM system and or lead qualification process. Preferably in the health, fitness or wellness sectors... Please stop reading here if you lack the skills working in an inbound/outbound call center. You must have a minimum of 2 years' experience in a call center to apply. Though we can train you in the tasks and processes of our office you must bring those hard skills- does that make sense? Ok you are probably thinking to yourself, oh this is just a receptionist or secretary's job because you already worked in a doctor's office picking up phones this is and easy right up your alley, right? No sorry... that's false... here's why... In a receptionist or secretary job you work logistics setting up times, dates and demographic information for people who already know about a product or service, maybe they tried the service or product and they already have trust, they already made the decision that they want the service or solution you are offering makes sense?... At this job as a medical call center lead specialist your skill set is all about selling people on a result, they have no idea how they will achieve and you are helping guide them to make the best decision. In fact, your job depends on them converting from an unsure person to an excited person who wants to come in and get the service because you are skilled in persuading them that this indeed was the right choice. The choices they have been led to believe is that they can get Physical Therapy does already... and that it's just a massage or hot pad. led them to believe that the only solution to their problem is a pill, an injection, or orthopedic surgery. Are you personally passionate about avoiding medications, injections and surgeries yourself? Would you go out of your way to travel and pay for a solution that is not what your insurance pays for? You need to ethically and morally give people the option to decide that there are better solutions for health than they have been given... I think of us as the whole foods, or Starbucks of Physical Therapy providers because we use technologies, processes and methods 98 percent of traditional run of the mill therapy centers cannot execute on. Still intrigued by this opportunity? You will be required to respond to, and convince skeptical leads who come from all sorts of advertisements, marketing content both from social media or newspapers or google who know nothing about us to book an appointment with our office which will require tremendous patience and follow up by you. I trust that as you continue reading the rest of this you will be skilled in tele sales or call center work. Here's how we choose the best candidate.... You Must have an amazing friendly can do attitude and bringing your own batteries of motivation, self-determination and energy to excel day in and day out. This job requires the highest desire and intention to help people solve problems and make decisions about their quality of life and health. You will love this job if you are naturally a very curious person who can spend hours picking people's brains, asking deep questions that unravel their true desires, hopes, fears and dreams. Think of this as a mix between psychoanalysis, persuasion, and being a master communicator. People love to tell their story and it's your job to never judge. Your job is to actively listen intently to their journey and uncover what's really causing their underlying frustration causing their worry and limited mobility, and independence. This job requires you to have some difficult conversations. Your ultimate success in this role will lie in your ability to use your technical knowledge. You will be expected to be trained in our specific scripts and role play these scripts until they become fluent. As you communicate, you will need to adapt and navigate long conversations that can last 20 minutes or more at times with one person. Can you imagine yourself dealing with people in pain, or injury who are mentally stuck. Think of your grandmother who wants to sit in her chair and not move and get her to come to the office on a rainy cold or wintery day. Or a busy mom who is trying to stay fit and go to the gym, and has pain in her back and can't keep running from doctor to doctor. These leads will be unaware there is even a solution to their problem besides pills and shots or they will be problem aware. Many of these leads are on the fence, skeptical, fearful, uncertain and doubtful if they even want to try our services. They will require multiple attempts to be reached using voicemails, calls, texts and emails when necessary to get them to make a decision to come to our office, and sometimes lots and lots of no's can't maybes, let me think about it, let me sleep on its conversations. Can you handle that? Actually, can you see yourself loving that every day reaching out to a minimum of 30 people and getting calls in between while grabbing a copay and making an appointment for a customer? It requires tenacity and perseverance and follow through. Can you report to a manager your daily call volume quota of outbound calls and lead conversions made? If the answer is no stop reading, please because this will require those skills and accountability to specific critical drivers that will monitor your performance If the answer was yes, keep reading... because, this job takes a special person with elephant skin and the patience of a saint to gently listen, convince and persuade people and influence people to take action when they make up excuse like time, money and distance amongst no motivation to come take care of their health. Most people just want a magic pill to fix their pain, wouldn't you agree that is the case? We it's true. People need motivation to get up and come to us three times a week and it's your job to keep managing their expectations as you reach out to them weekly to check in. Here are examples of your daily tasks that we will train you on: • Answer insurance questions, people who have no insurance will claim that they can't afford to take care of their health., • You must be able to easily handle a high volume of outbound and inbound telephone calls and work under a front desk manager to keep an organized front desk reception area flowing (without long breaks), • You must feel super comfortable using technology for text messaging, call tracking systems, email, and billing software for collection of copays and credit card systems... Here is what we can't train: • You should have great attention to detail and AWESOME communication skills with high emotional intelligence. (Love to learn and love to explain things), • Empathy, you must have a deep appreciation for someone's personal journey and be able to imagine yourself in their shoes and help see their point of view while reframing their perspective., • A PASSION for helping people overcome pain and injury and a PASSION for giving people in pain the gift of "mobility and independence" despite emotional protective mechanisms and barriers they will put up. Ok Now that you know the skills and the attitudes that make this job up let's review what time commitment this will entail We want YOU to be able to be here at the times we need you so... You MUST be able to be flexible with your school and work schedule And its really a MUST to live nearby (so living in Brooklyn is crucial) because You will be Immersed in so much Knowledge you will need to be trained in our processes and systems and fit into our driven culture. You must be able to work 2 Pm-7PM Mon/ Thurs and or asked to float occasionally mornings. So, you must have the ability to work some of those hours out into your work school schedule. Here's the recap and some stuff you may be concerned about like IS EXPERIENCE NECESSARY? ...... YES, in a call center, and a "can do attitude, problem solver attitude " is required to apply SO... Here's how you apply... because we only have 2 spots for this aide job opening and we are interviewing now to fill the spot please email your resume with the title CALLCENTER REP in the subject line and we will get back to you. Thanks!

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . Please note that this is a 24/7/365 team. You will be asked to select and rank your preferred shift(s) below. What You'll Do: The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. About the Role: As a Senior Cloud Support Engineer at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind. In this role, you will: • Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave., • Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA)., • Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues., • Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes., • Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices., • Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions., • Contribute to refining processes, workflows, and playbooks for handling complex customer challenges., • Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches., • Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides., • Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives., • Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position, • At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles, • Proven hands-on work experience with Kubernetes, • Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration, • Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback, • Experience with observability tools such as Grafana, • Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes, • Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes, • Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences, • CKA Certified, • Demonstrated experience with training, coaching, and creating onboarding materials., • Operates in a fast-paced, global, 24/7 support team environment, • Ability to collaborate across different time zones, • On-site office environment, hybrid, or remote options depending on location, • You love to dive into problems, test for solutions, and enjoy engaging with customers., • You're curious about AI. At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $122,000 to $163,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description Role Summary: We’re looking for a motivated Junior Amazon Connect Developer to join our team in building and supporting cloud-based contact center solutions. In this role, you’ll work closely with senior engineers and business teams to design, implement, and optimize scalable systems leveraging Amazon Connect and various AWS services. This is a great opportunity to gain hands-on experience in cloud development and customer engagement technologies. Key Responsibilities: * Contact Flow Development: * Design, develop, and maintain voice and chat contact flows in Amazon Connect. * Implement serverless functions using AWS Lambda (Node.js, Python, or Java). * Incorporate Amazon Lex for conversational chatbot functionality. * System Integration: * Connect Amazon Connect with internal systems and third-party tools using APIs, S3, DynamoDB, and API Gateway. * Support integrations with CRMs like Salesforce or ServiceNow. * Configuration & Optimization: * Set up routing profiles, queues, and agent hierarchies. * Analyze usage data and feedback to improve system performance and call flows. * Monitoring & Maintenance: * Use CloudWatch for logging, monitoring, and alerting. * Troubleshoot production issues and ensure platform reliability. * Documentation & Collaboration: * Maintain up-to-date documentation for all integrations and flows. * Work with QA, DevOps, and product teams to deliver high-quality solutions. Required Qualifications: * 1–3 years of experience in software development or cloud engineering. * Some hands-on exposure to Amazon Connect or similar contact center technologies. * Familiarity with AWS Lambda, Lex, S3, DynamoDB, and API Gateway. * Basic programming knowledge in Node.js, Python, or JavaScript/TypeScript. * Understanding of CI/CD pipelines, Git, and Infrastructure-as-Code (CloudFormation or CDK). * Strong analytical and communication skills. * Willingness to learn and receive training on Amazon Connect. Preferred Qualifications: * AWS Certified Developer or AWS Cloud Practitioner certification. * Experience with Salesforce Service Cloud Voice or similar CRM integrations. * Understanding of telephony, IVR, and ACD systems. * Familiarity with Agile/Scrum development environments.

Job Description Job Title: Intake Specialist I Department: Legal Services Fund, Intake Reports To: Intake Supervisor FLSA Status: Local 1101 - Non-Exempt Salary Range: Established by contract Date Created: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... Additional Pay: Plus Bilingual Differential of $2,000 annually FLSA Status: Non-Exempt (Eligible for OT per business needs) Summary The 32BJ Legal Services Fund provides legal representation to over 100,000 eligible union members and their families in several states. We are a mission-driven, client-centered team committed to delivering high-quality, accessible legal services to our members. Under the supervision of the Intake Supervisor, the Intake Specialist I will work as a benefit representative for the Legal Services Fund, verifying member eligibility, determining coverage and, among other tasks, opening matters to in-house and outside attorneys. Essential Duties and Responsibilities • This role involves providing exceptional customer service, answering legal inquiries, and assisting in the overall functioning of the Legal Service Fund’s operations., • Professionally handle phone calls, emails and in-person inquiries, addressing client questions and directing legal concerns., • Excellent interpersonal, written, and oral communication skills., • Ability to effectively manage multiple priorities and adapt to change within a fast-paced call center environment., • Conduct preliminary assessment of legal matters, review relevant documents, and determine coverage as directed by the Legal Summary Plan Description., • Schedule appointments/referrals, and follow-up with related documentation to completion., • Recognize and prioritize critical issues concerning court dates, deadlines, and potential conflicts., • Handle each inquiry in a confidential manner., • Effectively communicate with stakeholders., • Maintain professional appearance and demeanor., • Perform any other relevant work or duties as necessary or assigned. Technical Skills • Ability to organize, prioritize work and meet deadlines., • A demonstrated capability to effectively use multiple software programs simultaneously., • Strong analytical, problem solving, decision-making skills, and attention to detail., • Excellent organizational and prioritizing skills., • Excellent communication skills, both verbal and written, in English and Spanish. Qualifications: • Bilingual in English and Spanish required., • Bachelor’s degree required., • Previous experience in customer service or call centers is preferred., • Ability to analyze customer needs and provide appropriate solutions., • Strong problem-solving and time management skills., • Ability to prioritize and meet tight deadlines., • Exceptional attention to detail. The work environment described here is representative of the environment an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job Description Join BNE Real Estate Group as a Full-Time Leasing Consultant in vibrant Jersey City, NJ! This is a thrilling opportunity to work onsite at our largest luxury portfolio, where you'll engage directly with prospects and residents to elevate their living experience. If you have at least one year of leasing experience, a valid NJ real estate license and a passion for providing exceptional customer service, this role will allow you to showcase your sales skills and expertise in a vibrant, collaborative environment. Our culture of growth and high performance means each day will bring new challenges and opportunities for professional development. Embark on an exciting career path where your negotiation skills and commitment to integrity will truly shine! ABOUT THE ROLE As a Full-Time Leasing Consultant at BNE Real Estate Group, your primary responsibility will be to uphold the community's occupancy goals while enhancing retention rates. You will play a pivotal role in fostering successful relationships within the community, ensuring both residents and prospective clients feel valued and engaged. By leveraging your expertise and customer-centric approach, you will create a welcoming environment that encourages tenants to renew their leases while attracting new residents seeking luxurious living spaces. Your commitment to excellence and detail-oriented mindset will help you effectively respond to the needs of residents, ultimately contributing to the overall success and vibrancy of the community. Join us in shaping an exceptional living experience that prioritizes connection and satisfaction! SCHEDULE Must be available to work a Saturday-Wednesday 10am-6pm schedule; off-days are Thursday/Friday What you need to be successful To thrive as a Leasing Consultant at BNE Real Estate Group, you will need a blend of essential skills and qualifications. A high school diploma is required, with a college degree being preferred. At least one year of experience in property management is crucial, along with a valid NJ real estate salesperson license. Strong interpersonal skills are vital for building lasting relationships with residents and prospective clients alike. Proficiency in computer programs, particularly Microsoft Office and Yardi, is necessary to manage daily tasks efficiently. You should be well-organized with excellent time management abilities, enabling you to work independently with minimal supervision. A comprehensive understanding of the rules, regulations, and laws governing property management is critical to ensure compliance. Your strong customer service orientation will set the tone for a welcoming community atmosphere, allowing you to excel in this dynamic role! Knowledge and skills required for the position are: • High school diploma or equivalent, • College degree preferred, • 1+ years' experience in property management, • Strong interpersonal skills, • Proficient in computer programs, • including Microsoft Office and Yardi, • Ability to work with minimal supervision, • Well organized with excellent time management skills, • Knowledge of all rules, • regulations, • and laws regarding property management, • Valid NJ real estate salesperson license, • Maintain regular and punctual attendance, • Work over-time hours as required to complete assignments/projects, • Comply with all company policies and procedures Marketing • Meet leasing goals that reach or exceed budgeted occupancy for the community, • Reduce vacancy loss by encouraging immediate move-ins and utilizing other strategies, • Maintain current knowledge of market and competitor, • Maintain a professional, friendly, and inviting atmosphere in the leasing center, • Walk the property daily to inspect the leasing path and ensure curb appeal and presentation quality. Alert upper management to issues as needed. This includes all signage, lobby, leasing center, amenity areas, model homes, common corridors and made-ready homes., • Keep accurate records of customer traffic and leases daily using property management software system (Yardi), • Meet and qualify all prospective residents and obtain necessary guest card information, • Conduct property and apartment tours with prospective residents, • Ensure Fair Housing and company policy compliance throughout all leasing presentations, • Answer phone promptly and courteously and maintain the phone traffic recording for prospect phone calls and visits, • Follow-up with prospective residents daily. Maintain acceptable call to visit and visit to application "closing ratio", • Complete lease paperwork in accordance with company policies, • Verify lease applications through use of credit check service and online application portal, • Maintain compliance of lease application criteria, • Prepare accurate lease packages in a timely manner, • Assist residents with lease signing, move-in orientation, and apartment inspections as needed, • Inspect made-ready apartments to ensure quality a minimum of 3 days prior to scheduled resident move-in, • Prepare resident/prospect correspondence as needed, • Maintain a complete resident files for every resident, • Maintain general office files, • Prepare and distribute accurate daily and weekly reports to upper management team, • Attend scheduled owners' meetings, staff meetings and resident meetings as required, • Receive and report service calls promptly, • Review outside and intra-company correspondence, • Assist in responding to prospective resident complaints as directed by the Property Manager and/or Maintenance Manager, • Learn and ensure compliance with all company, local, state and federal safety rules, • Ensure that unsafe conditions are corrected in a timely manner An offer from BNE Real Estate Group is contingent upon the results of a background check.

Job DescriptionGetlabs is the leading platform for at-home diagnostics. Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone. About the role:We are currently seeking PRN (as needed) Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision. You must be available to work a 5am-1pm shift a minimum of 3 days a week between Monday and Friday. You must have your own reliable transportation and a valid drivers license. Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.At Getlabs, you will: • Visit patients in their home or office, drive to and from appointments (in your own vehicle), process specimens with a centrifuge that plugs into your car, drop samples off at patient service centers or laboratories, • Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy, • Ability to adapt in a rapid high-growth environment, • Maintain close communication with the operations and patient experience team during business hours, • As PRN, you will confirm your availability to your leader every Friday for the week ahead or weeks ahead, if possible), • Based on the availability that you have submitted, your leader will either schedule you in advance or call you as needed for shifts that fall within your availability, • As a PRN, the expectation is that you are available a minimum of three (3) days a week during the hours of 5am-1pm ("Expected Shifts") between Monday and Friday. You are eligible to work up to 29 hours a week but are not guaranteed any hours in a PRN roleWhat we are looking for:, • Phlebotomy certification from an accredited agency, • 1 year of phlebotomy experience (mobile phlebotomy experience preferred), • Experience processing samples, • Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT), • Proven track record in providing exceptional customer service, • Strong communication skills; both written and verbal, • Ability to work independently or in a team environment under minimal supervision, • Reliable transportation and clean driving record, • Bonus Qualifications: Fluent in SpanishWe have great benefits to make your life easier so you can focus on what you're best at:, • W2 employment at $25/hr, • Flexible schedule, • Mileage reimbursement

Job Description Call Center Agent Company Overview: At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community. Job Duties and Responsibilities: Call center agents perform various functions in ensuring customers’ inquiries are adequately answered to their satisfaction. The responsibilities, tasks, and duties carried out by call center agents are shown in the job description below: • Manage all incoming and outgoing calls in the organization, • Build long-lasting relationships with customers, • Be informed that NetCost Market keeps a comprehensive record of all calls and/or conversations in the organization’s call center data bank, • Attend educational seminars or conferences on a regular basis so as to develop expertise and improve performance levels, • Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues, • Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customers’ problems, • Route calls to the appropriate channel(s), • Forward complex issues or complaints to supervisors, • Work during extended odd hours and/or during holiday periods, • Obtain, verify and enter client information by answering telephone calls and interviewing clients, • Determine customer eligibility by comparing client information to requirements, • Inform clients by explaining procedures, answering questions and providing information, • Maintain communication equipment by reporting problems, • Maintain and improve quality results by adhering to standards and guidelines, • Update job knowledge by studying new product descriptions and participating in educational opportunities, • Accomplish the company mission by completing related results as needed, • Provide customer service support for online reviews and reputation management through phone calls and e-mail correspondence, • Cooperate with other departments in order to work with the company efficiently (stores, GMI, delivery service, etc.), • Cooperate and communicate via different channels with drivers regarding deliveries, routes and customer requests, • Must possess good communication and listening skills, • Must have good interpersonal skills to enable an easy flow with customers at all times, • Must be able to multi-task and manage time properly and effectively, • Must be able to adapt to different situations and individuals, • Ability to prioritize in the face of multiple tasks or assignments, • Ability to work as part of a team if need be, • Ability to work with little or no supervision, • Must be self-driven at all times, • Must have good knowledge of customer relationship or customer service practices, • Must have good data entry and typing abilities, • A minimum of high school diploma, • At least 2 years of work experience in a call center environment

Job Description Call Center Rep Brooklyn, NY $23-25 Hourly Overview We're looking for a warm, capable, and service-oriented Customer Support Specialist to join a growing, tight-knit office team. This is a high-touch, phone-based role where you'll be the first point of contact for clients—providing guidance, resolving inquiries, and ensuring a smooth customer experience. You'll report directly to the department lead and will be part of a 3-person , with the possibility of long-term growth. This role is ideal for someone who understands what “good service” really means—not just answering calls, but making people feel heard and taken care of. Key Responsibilities * Answer incoming calls promptly and professionally * Provide thorough, respectful customer support across a range of topics * Manage and respond to support tickets * Escalate issues as needed while maintaining ownership and accountability * Document interactions clearly and track follow-up in the system * Participate in team meetings and contribute to a culture of excellence What We're Looking For * Prior call center or high-volume customer service experience preferred • Strong phone presence and ability to stay calm and courteous under pressure Clear communicator with solid documentation and follow-up habits * Service-first mindset — you care about helping people and solving their problems * Familiarity with support ticket systems is a plus * Must be able to sit at a desk all day and take phone calls consistently Email resume to: *

THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN MANHATTAN. NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary This is a customer oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities • User Support Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets., • Monitor and track support requests in the helpdesk ticketing system, and document issues and their resolution., • Train users on use of supported hardware, software and services within department and organizational guidelines and standards., • Provide after-hours/on-call support as needed., • Provide more in-depth troubleshooting for complex issues and administration for advanced technical requests that cannot be resolved through first-level or second-level support., • Hardware Support Set up, test, deploy and maintain computer laptops, desktops, printers, mobile devices, office phones and conference room audio/video equipment., • Hands on experience with:, • Data center IT infrastructure components and systems,, • LAN and WLAN networking hardware, and, • Security appliances and hardware., • Software Support Administer Microsoft Windows Server OS and Server based applications., • Administer corporate based server side applications, SAAS / cloud administrator portals, network and storage appliances and systems., • Set up , test, deploy and maintain corporate standard computer software., • Set up, test, deploy and maintain computer patch management solution., • Maintenance Perform user hardware and software version upgrades, security patches, firmware updates, equipment refreshes / replacements and optimizations., • Keep physical and virtual computer patterns and images up-to-date with latest security patches and software versions., • Documentation Create, follow, and maintain detailed documentation of IT processes, procedures and checklists, and update knowledge base to ensure optimal efficiency and consistency in operations and project delivery., • Submit documentation of issues, troubleshooting steps taken and their resolution, and new practices in the internal knowledge base., • Conduct user training, gather feedback, and update training guides as needed., • Inventory Enter new hardware equipment details, software, and services license information., • Track changes, replacements, and repairs., • Set up, test, deploy and maintain corporate asset management tool., • Additional Responsibilities Learn new technologies as required for tasks, projects and to administer department and organization functions., • Handle potential security threats and events with a higher priority., • Lead desktop support related projects such as operating systems migrations, software upgrades, patch management and hardware upgrades., • Coordinate with external vendors for requests, tasks, projects and escalated issues., • Research new technologies and tools to improve desktop support capabilities, efficiency, and security., • Locate opportunities for areas that can be automated to improve team efficiency and user experience. Qualifications • User Support Experience delivering technical customer support interactions in-person and / or remotely., • Experience responding to new or open support tickets received from various communication methods such as: email, phone, texts, walk-ins, chat tool and/or video call., • Experience applying intermediate to advanced technical capabilities to diagnose and resolve issues., • Hardware Support Experience supporting:, • Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows,, • Mac desktops, Macbooks, and iOS devices,, • Client printers and Canon copiers a plus, and, • Android and iOS phones and tablets., • A plus to have experience assisting with, managing and supporting data center IT infrastructure and components such as: network equipment, security appliances, server hardware, storage appliances or arrays, UPS, PDUs, environmental monitoring devices., • Software SupportExperience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems., • Experience administering and supporting Windows Server OS., • Experience administering Active Directory and Microsoft Exchange at a basic or intermediate level., • Experience administering and supporting Windows based File Servers and Print Servers., • Experience managing telecom PBX platforms such as Avaya IP Office., • Experience supporting remote access solutions such as VMware Horizon virtual desktops and Citrix VPX/VPN endpoints., • Experience supporting Email Filtering Gateways such as Mimecast., • Experience managing security endpoint portal such as Sophos., • Experience supporting Windows 10/11 and Mac operating systems., • Experience supporting some or all of current corporate standard software: Microsoft Office, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents., • Experience working with computer remote control solutions., • Experience supporting corporate computer imaging solutions such as SmartDeploy., • Experience managing door access control solutions., • Maintenance Experience performing Windows and Mac updates process for individual machines or using a patch management solution., • Experience testing updates and patches before wider deployment to all computers., • Experience configuring patch management solutions., • Documentation Experience entering, editing and maintaining documentation or internal knowledge base solutions or structured and organized manual methods., • Experience creating, drafting, updating and maintaining advanced technical checklists, processes, and user facing guides, manuals and how to's., • Inventory Experience managing inventory with an asset management tool or Excel. Requirements • 8+ years of technical user support experience., • Experience in small to medium-scale environments (under 100 people) preferred., • Boutique financial services, law firm, or family office experience preferred., • Strong interpersonal skills., • Bachelor's degree required, preferably in information technology or related field., • Commitment to delivering timely and professional service to executives., • Strong foundational knowledge in diverse technical platforms., • Demonstrated ability to prioritize work and to complete projects on time., • Experience in highly secure and confidential environments; commitment to maintaining discretion and confidentiality., • Excellent communication skills, both verbal and written., • Must be a service-oriented, team-player eager to respond to requests and assist colleagues at all levels., • Demonstrated strong organizational skills and exercises attention to detail., • Demonstrated ability to collaborate well with others or work independently as the situation warrants., • Commitment to professional ethics and integrity., • Punctuality and regular attendance in office., • In order to build productive relationships across the organization and to ensure effective collaboration, this role requires in-person presence in accordance with the organization's hybrid schedule of working in the office three days per week. #PRITechJobs

Job DescriptionCare Coordinator Company: Leading Healthcare Services Organization (via Medix Staffing) Location: Fully Remote Type: 6-Month Contract (Strong Potential for Full-Time Conversion) Schedule: Monday-Friday, 9:00 AM - 6:00 PM EST Start Date: December 22, 2025 (Firm Start Date) Pay Range: $21-$25/hour About the Role We are seeking a Care Coordinator to serve as the main point of contact for patients-answering questions, guiding them through next steps, and ensuring they complete essential actions such as appointments, forms, and preparation tasks. Your work directly impacts patient access, experience, and care-plan adherence. This role is a great fit for someone who excels in a patient-facing healthcare setting, communicates with empathy, and thrives in a fast-paced, tech-driven environment. Key Responsibilities * Contact patients to guide them through required care plan steps and ensure engagement milestones are met * Support patients in completing appointments, paperwork, and next steps * Identify service gaps and take proactive steps to improve patient follow-through * Work cross-functionally with clinical, operations, and technical teams to streamline workflows * Accurately document all patient interactions and escalate urgent or complex issues appropriately * Maintain high standards of communication, professionalism, and patient support Required Qualifications * 2+ years of experience in: * Care coordination * Patient-facing healthcare roles * Healthcare call center * Healthcare customer success * Experience with EHR scheduling modules (Epic, eClinicalWorks, athenahealth, etc.) * Comfortable navigating CRMs, ticketing systems, and multiple software tabs simultaneously * Excellent phone etiquette, writing ability, and active listening skills * Demonstrated empathy and professionalism with patients * Reliable, secure home internet connection Preferred Qualifications * Bilingual Spanish (preferred, not required) Equipment Deposit Requirement Candidates must agree to the company's equipment security-deposit policy (if applicable): * $50 deducted from the first 10 paychecks (up to $500 total) * Fully refundable at the end of the contract or upon conversion to full-time, provided equipment is returned in good condition Why Join This Organization? * Contribute to a dynamic, tech-enabled healthcare company focused on improving patient access * Fully remote role with consistent hours and a stable work structure * Opportunity for long-term employment and growth for high-performing team members * Weekly payroll and full support through the staffing partner during the contract period * 6-month contract with strong potential for full-time conversion based on performance For California Applicants: We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients. Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine. Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Job Description Title: Billing Specialist The Impact You Will Have: Liberty Home Guard is seeking a Billing representative to join us in helping our customers with their needs relating to their home repairs (HVAC, Plumbing, Electrical). While previous direct experience in home warranties is a plus, it is certainly not a prerequisite. We welcome candidates with strong character who demonstrate the ability to work hard, think creatively, and put the customers first. Your duties and responsibilities include but are not limited to the following: * Serve as the primary point of contact for technicians and customers, addressing financial queries and resolving issues promptly and professionally. * Independently handle simple problems while efficiently escalating complex issues to higher tiers or relevant departments for swift resolution. * Maintain detailed records by accurately documenting interactions, solutions, and financial transactions for future reference and analysis. * Strictly follow established protocols and guidelines to ensure consistent and high-quality handling of inquiries or problems related to all payments, ensuring the validity of authorizations, payable invoices, and verified completion of work. * Process payments meticulously, ensuring accuracy and attention to detail in financial transactions. * Remit payments using electronic methods and phone calls, maintaining professionalism and persistence while resolving issues. * Handle technician and customer requests efficiently through various communication channels, including Slack and email, ensuring timely and satisfactory resolutions. * Respond promptly to inter and intra-departmental messages, resolving billing-related issues in a timely manner. * Conduct outbound calls and emails to customers and technicians to confirm claim completion and payment processing. * Collaborate with policyholders, potential customers, third-party institutions, and other team members to resolve billing inconsistencies and errors. * Handle complaints, provide solutions within time limits, and follow up to ensure resolution. * Reconcile all payments with customers' accounts to ensure all outstanding balances are paid. * Input payment history, upcoming payment information, or other financial data into an individual account.. * Predictable, reliable, and punctual attendance is an essential function of this job. What You’ll Bring to the Team: * Excellent communication and presentation skills. * Ability to multitask, prioritize tasks and manage time effectively. * Strong decision-making and analytical skills. * Flexible, proactive, and self-motivated. * Experience is not a prerequisite but preferred. * A minimum of one year of previous call center experience. * Additional Note: This is NOT a medical billing position. It is a customer service position within our billing department. Pay Rate: $18.00 - 21.00 per hour based on experience This is an in person position in South Brooklyn, NY Company DescriptionLiberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.Liberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.

Job Description The Lead Epic Clinical and Population Health Analyst serves as the primary support contact for the Ambulatory (Clinical) and Population Health applications. This role performs and coordinates complex analysis, design, development, testing, and support services for assigned applications. The Analyst is responsible for—and oversees—the day-to-day tracking of issues and inquiries related to application operations. This is a full-time position that requires flexibility in work hours, including potential schedule changes to support upgrades and participation in on-call coverage. REQUIREMENTS • Bachelor’s Degree in Computer Science, Information Systems, Business Computer Systems, or other related field., • Two (2) to three (3) years of experience in system analysis and design, and support of clinical applications (e.g., Epic Cadence, Epic Cupid, Epic Healthy Planet, or other healthcare systems), • Management of projects 400+ hours, • Strong knowledge of Epic Cadence and demonstrated ability to support clinical workflows within scheduling and/or patient care systems, • Excellent oral and written communication skills with the ability to translate technical details for clinical users, • Strong analytical, organizational, technical, and troubleshooting skills, • Ability to analyze data, problem‐solve, and clearly communicate solutions, • Ability to understand customer/clinical requirements and their impact on technical solutions, • Ability to work in a complex multi‐communication‐channel environment, • Ability to work independently and as a team member across multiple teams, • Ability to develop, document, and ensure adherence to technical standards, • Ability to independently research and perform analysis to resolve complex issues, • Must be self-motivated, detail-oriented, and able to manage one’s own work independently in a fast–paced environment with changing priorities., • Must be able to maintain professionalism and react to customers appropriately while exhibiting the highest level of customer service, • Skill at tracking tasks, defining next steps, identifying owners, and holding people accountable, • Ability to coordinate activities involving multiple players, including vendors, subject matter experts, interface engine developers, and end users, to design, configure, and test interfaces, • Proficient in the use of Microsoft Office Applications (Excel, Word, PowerPoint, etc.), • Strong knowledge of Cadence Epic Application, • Requires knowledge of the client area's function and systems, technology alternatives, and the ability to work effectively with the client and IT management and staff.Company DescriptionThe Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.

Job DescriptionBuffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available) Weekend and Evening Shift Availability Preferred Salary Range: $40,000 - $50,000 The Contact Center Representative I delivers courteous and effective service to all Apple Bank clients, including both internal and external customers. This role is responsible for efficiently resolving client issues in accordance with contact center protocols, complaint management procedures, and departmental standards. Additionally, the Representative actively promotes the Bank’s full range of products and services to address customers’ financial needs, while consistently adhering to call quality metrics and departmental benchmarks for customer interactions. ESSENTIAL DUTIES & RESPONSIBILITIES • Deliver outstanding customer service to both external and internal clients, ensuring their financial needs are met., • Protect customer accounts and information by maintaining privacy and accuracy; strictly follow call authentication procedures., • Adhere to all applicable banking regulations., • Identify and escalate calls involving concerns or suspicious activities as appropriate., • Recommend solutions to resolve customer issues, ensuring first-call resolution through effective communication with management and relevant partners., • Document and address complaints promptly and effectively in accordance with complaint management policies., • Complete customer file maintenance, transactions, and requests in line with internal policies and procedures., • Maintain adherence to call quality and service standards., • Actively participate in call quality reviews and coaching sessions, implementing feedback to achieve or exceed individual and departmental objectives., • Inform customers about Apple Bank’s range of products and services., • Advocate for digital banking solutions to encourage customer self-service., • Ensure compliance with call classification wrap-up codes, sales call logging, and Calabrio metadata logging during every customer interaction., • Address general inquiries, provide basic ATM and debit card assistance, assist with online banking support, third-party vendor inquiries, and general questions about products and services., • Perform additional duties and responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • A high school diploma or GED is required., • 0-1 years of experience in a banking environment preferred; call center experience is advantageous, along with familiarity with online banking applications., • Strong interpersonal and verbal and written communication skills., • Exceptional customer service abilities., • Excellent analytical and problem-solving skills., • Bilingual proficiency in Spanish is considered an asset., • Demonstrates refined telephone etiquette and the capability to deliver consistent service quality under pressure., • Proficient in Microsoft Office programs, including Word, Excel, and PowerPoint., • Knowledgeable in online and mobile banking platforms as well as bill payment services., • Maintains a positive, team-oriented attitude., • Capable of efficiently multitasking across various systems., • Willingness to work a flexible schedule, including evenings and weekends., • Ability to consistently adhere to a set schedule. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description:\n\nAbout Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Data Center Technician IV Role: The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Please note that this opening is specifically for our NY2 Night shift. Duties:Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control.Tracking and trending operational characteristics.Mentoring of junior staff.Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance scheduleWork with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systemsEnsure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and ITManage systems to avoid unplanned, customer-impacting outagesManage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiencyProvide applied mechanical and integrated control expertise for the entire data centerWork as a primary knowledge expert in regard to fire and electrical codes.Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities.Trouble Ticket ManagementWork Order Completion ProcessInfrastructure projects (Internal/Customer) 1. Cage Build-Outs 2. Overhead Installations 3. Rack and StackNavigate and utilize a CMMS system.Use developed procedures to solve problemsAssist in asset and consumable inventory management.Responsible for the tracking and proper labeling of all equipment per established procedures.Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.Provide physical security within the CoreSite premises.Provide day-to-day exceptional customer service and support.Incident escalation and report writingMonitor the building fire alarm system.Maintain and complete regular facility and security tours documenting and responding to found issues.Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and 8Guiding Principles. Requirements Knowledge, Skills & Abilities: Knowledge:Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler SystemsExpert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safetyExpert knowledge of fiber optics / cabling infrastructure and industry best practices.Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems Skills:Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action SystemsProven leadership skillsProven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling.Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project). Abilities:Ability to communicate effectively with customers and internal staff.Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems.Ability to learn quickly and address issues as they arise during normal working hours or after hours.Ability to operate in and promote a rigorous process-driven team environmentAbility to logically analyze and solve problemsAbility to effectively multi-task multiple projectsOperate Hand and Machine Tools (hammer, drill, saw, etc.)Operate electrical tools such as a multi-meter or infrared camera Education/Experience:Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)Be able to pass an extensive background check including criminal history, professional references, and employment and education verification. Physical Demands and Special Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to stand 1/3 – 2/3 of the timeAbility to walk 1/3 – 2/3 of the timeAbility to sit 1/3 – 2/3 of the timeAbility to climb and balance 1/3 – 2/3 of the timeAbility to stoop, kneel, crouch and crawl 1/3 – 2/3 of the timeAbility to reach with hands & arms 1/3 – 2/3 of the timeAbility to smell, talk & hearAbility to use hands to type, handle & feelAbility to reach with hands and armsAbility to see at close and distance ranges and the ability to see colorMust be comfortable working in a high stress, fast paced environment with shifting prioritiesMust be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call supportAbility to lift up to 50 pounds 1/3 of the time Posting Timeline: This role is anticipated to be posted through September 4, 2025. Compensation: Compensation for this role includes a base salary between $41.94 - $46.64 hourly, as well as performance-based commission and equity. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plansHealth saving account (HSA) plans for employees participating in the High Deductible Health PlanLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company matchDiscretionary annual bonus and equity incentive planEmployee stock purchase plan (ESPP) with a 15% discount16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidaysAdditional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leaveFree parking or a company contribution toward a public transit pass Additional PerksWellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the familyWellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentivesTechnology Stipend: $100 monthly stipendEducational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per yearGiving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grantsFinancial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quickerPet Insurance: Keep your furry friends healthy and happyFamily Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacyEmployee Assistance Program: 24x7 service to support family, work, money, health, legal and life challengesCounseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding careReferral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirementsDiscounts: Discounts, cash back offers, and perks on thousands of brandsLinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 4-panel drug test conducted after the offer letter is signed, which will screen for opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Job Description MEMBER NAVIGATOR Unit: Youth Services Department Department: Member Engagement Reports to: Director, Community Engagement & Program Operations Classifications: Non-Exempt, Full Time (Administrative) Essential Functions: % Time Role Description 80% Contractual Obligations 1. Creates a welcoming, youth-friendly, client-centered and inclusive environment in the central lobby, responsive to the needs of vulnerable youth and supportive of the agency mission. a. Utilize video monitors, manage door buzzers to ensure a smooth flow of youth throughout the central lobby, and effectively communicate youth issues to Admin on Call (AOC), Counselor On-Call (COC) and School Safety Agents (SSAs). b. Answer general youth member questions about programming and schedules. c. Support programmatic adherence to safety policies and procedures and assist with the management of security of the site d. Navigate youth through program space to assist young people with goals and program plans and coordination between programs/services. e. Assist program staff in ensuring behavioral plans are monitored and enforced. 2. Manage the programmatic aspects of the lobby as a "Front Desk – Welcome Center" for clients: a. Provide triage and appointment coordination of services for youth seeking services and supports. b. Assist in identifying presenting needs of youth including case management, pantry services, mental health counseling, legal support, health concerns, HIV testing, etc. c. Ensure accurate and robust communication of agency guidelines, staff and program schedule changes, closings, special event information, and community resources to all program participants, d. Prepare materials for daily circle meetings and manage on-call, intake, pantry & appointment boards e. Act as a liaison to other program staff and on-call counselors for youth with appointments. 3. Assist Directors with providing support to program and administrative volunteers and guest facilitators., 4. Manage all aspects of the Front Desk Administrative Reception duties a. Maintain order, structure and cleanliness of the front desk area space b. Answer phones and greet clients and visitors to the Harvey Milk High School and Hetrick-Martin Institute; direct callers and guests to the appropriate staff person as needed. c. Open and distribute mail, UPS & FedEx deliveries; meter and send all outgoing mail. d. Order administrative supplies for general programs space. 10% Programmatic Direct Service Work closely with other HMI departments and staff to support ongoing programs and services. a. Outreach and engage youth during Program Common Hours (3:30pm – 7:30pm). b. Perform general staff duties, such as Café duty, metro card distribution, general event setup/breakdown, etc. c. Participate and assist with general HMI agency-wide events. 10% Administrative Duties Track youth member enrollment/activities, and prepare reports and paperwork requested as needed by agency. c. Document, code and enter data for program analysis. d. Submit all necessary documentation to Data Coordinator(s). As needed Other duties as assigned by supervisor. Knowledge, Skills and Abilities Required: • Experience as a Receptionist in a fast-paced, high-energy adolescent-serving environment, • Knowledge of lesbian, gay, bisexual and transgender youth issues as well as multicultural competence., • Strong interpersonal and communication skills, including conflict mediation and public speaking., • Experience working with diverse communities of adolescents; committed to delivering services that are culturally competent., • Detail-oriented, professional and attention to detail., • Multi-task oriented., • Flexibility regarding hours and work schedule., • Excellent Time Management/Customer Service skills., • Ability to exercise independent judgment when appropriate; strong decision-making skills., • Language Skills: Bi-lingual (Spanish-English) skills preferred., • Computer Skills: Intermediate-level proficiency in Salesforce, Microsoft Word, Excel and Outlook. Knowledge, Skills and Abilities Preferred: • Language Skills: Bi-lingual (Spanish-English) skills preferred. Working Conditions: • Work primarily in 2 Astor Place, NYC,, • Work schedule: Onsite Monday – Friday, 12:00 pm to 8:00 p.m.; flexibility required at times to support agency needs., • Be available for Saturday & Sunday work schedules during the June Pride Month annually Job Posted by ApplicantPro

Job DescriptionJob Description: The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not limited to: managing the BDC Consultants, ensure that department metrics and goals are met in relation to customer contacts, appointments set, appointments show and sold. Duties And Responsibilities: Ensure that department metrics and goals are met in relation to appointments set, appointments show and sold for Internet and Inbound phone leads • Maintain and increase ROI levels set by the company, • Assist in the process of generating the sales of vehicles, service, aftermarket products and finance products, • Assist in the training of sales and the BDC Consultants as it relates to the e-Sales office functions, • Be proficient in dealing with customers via telephone and email, • Measure and maintain performance levels set by the company, • Compile all necessary reports on a timely basis, • Manage employee schedules and time clock reporting for payroll, • Measure, monitor and report all shows and sales (delivered) deals by the BDC Consultants for commissions and bonus, • Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel, • Effectively utilize CRM and Lead Management tools, • Install processes and train employees, • Be knowledgeable about sales process, business philosophy, and products, • Knowledge of office practices and administrative procedures, • Train staff all processes, • Will follow behavioral expectations consistent with the Company's visions/values Job Requirement:Qualifications: • Previous dealership experience required, • Must have sales experience, • Must have flexible availability, • Skill in the use of personal computers and personal computer software packages, CRM, Internet, Outlook Email, MS Word, MS Excel and various other applications, • Ability to work in call center environment, • Ability to organize and handle multiple tasks with flexibility When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You! Apply By Clicking The 'Apply Now' Button

Job Description Company Description CIVILIAN is a bold new concept for the cultivated traveler, offering a guest-directed hospitality experience through cutting-edge technology, exquisite design, and boutique best practices. We cater to value-oriented, experience-hungry guests with a focus on utility and function. CIVILIAN aims to redefine the hospitality experience with an elegant blend of form and empowerment for today's discerning traveler. Role Description This is a full-time, on-site role based in the New York City Metropolitan Area for a Senior Sales Manager. The Senior Sales Manager will be responsible for leading the sales team, developing sales strategies, and achieving revenue targets. Day-to-day tasks include managing client relationships, identifying new business opportunities, conducting market research, and overseeing sales operations. The role requires strong leadership and communication skills to drive team performance and client satisfaction. • Selling Group and Transient guest rooms, managing accounts, conducting site inspections and meetings and solicits and generates business, • Preparing and presenting effective and detailed proposals, maintaining well organized documentation and reports, and coordinates customer service requirements as appropriate, • Participate in sales and event meetings and other staff meetings, • Organize and participate in client entertainment/FAM's, special promotions, tours, site inspections, and tradeshows/conferences, • Assist in creating and implementing special promotions relating to direct sales segments, • Accurately prepares Requests for Proposals (Group and Transient) in a timely manner, • Maximize sales occupancy and rates in conjunction with hotel operations to increase profits, • Prospect new business using a wide variety of sales methods, including but not limited to phone calls, outside sales calls, attending tradeshow and conferences, and active participation within the industry to strengthen and expand customer base and brand awareness, • Maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing group and business transient room sales, • Generate and secure business through aggressive sales efforts that will include proactive solicitation of national and local corporate business from personal and existing CIVILIAN Account base, • Establish and build successful relationships that generate sales opportunities, • Effectively communicate client requirements, ensuring all information is accurate between client and hotel, • Ensures business is turned over accurately and in a timely manner to ensure high-level service delivery, • Collaborate closely with the Call Center Reservation team on administrative responsibilities and conduct periodic audits of the call center operations, • Analyze and conduct market research to fully understand competitive set, market conditions, and current trends to maximize revenue and hotel's market position, • Negotiate, prepare and execute contracts that meet the hotel's business plan objectives, • Assist Director of Sales & Marketing in the preparation and implementation of the sales and marketing plan, including the strategies and action plans covering assigned market segments to generate revenue for the hotel, • Assist Director of Sales & Marketing in the budgeting and forecasting process, • Problem solve and develop solutions to meet client's important requirements/needs, • Maintain or exceed sales goals as assigned by DOSM, • Experience in sales management, developing sales strategies, and achieving revenue targets, • Strong leadership and team management skills, • Proficient in client relationship management and identifying business opportunities, • Experience in conducting market research and overseeing sales operations, • Excellent written and verbal communication skills, • Ability to work on-site in the New York City Metropolitan Area, • Bachelor's degree in Business, Marketing, or related field, • Experience in the hospitality industry is a plus Knowledge: • Knowledge of general hotel operations., • Working knowledge of Microsoft Office produce including Word, Excel, Powerpoint and Publisher, • Strong organizational skills., • Strong communication and interpersonal skills. Physical Requirements: • Must be able to sit or be stationary for long periods of time. Must be able to move up to 25 pounds. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job and are subject to change or modification without prior notice. This position is classified as non-exempt (per the Fair Labor Standards Act) and is not subject to overtime, by Federal and State Regulations. This job specification should not be construed to imply that these requirements are the position's exclusive standards. Incumbents will follow any other instructions and perform related duties as their supervisor may require. The CIVILIAN Hotel is an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status, partnership status, familial status, national origin/ancestry, alienage or citizenship status, mental or physical disability or medical condition, handicap, military status, veteran's status, genetic information, unemployment status, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, sexual or reproductive health decisions, or any other status protected by federal, state, or local law ("Protected Characteristics").

Job Description Job Title: Assistant Retirement Counselor Department: Retirement Services Reports To: Supervisor, Retirement Services FLSA Status: Local 153—Non-Exempt The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Assistant Retirement Counselor to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... Plus Spanish Differential: $1,200 annually FLSA Status: Non-Exempt (Eligible for OT per business needs) Summary: Provide confidential retirement counseling as a case manager to active, inactive, disabled, and retired members of a labor union; assist them in understanding benefit calculations, methods of retirement payments and taxability of retirement income; review ancillary retiree benefits. Essential Duties and Responsibilities: • Make initial and follow-up calls to members who are applying for retirement., • Interpret retirement rules and communicate pension application procedures and requirements for member retirements, pre-retirement surviving spouses, and post-retirement surviving spouses., • Pension application intake (review the application with the member, notarize documents as needed)., • Review the accuracy of all received pension applications., • Record pension elections in V3 and establish disbursement schedules., • Ensure required supporting documents are submitted and determine needs for additional information to meet requirements., • Coordinate all communications with members, including but not limited to Acknowledgement Letters, Missing Information Letters, and Award Letters., • Review members eligibility for retiree health benefits., • Discuss SRSP (401(k)) distribution options with members., • Discuss Legal Fund benefits with members., • Provide an overview of Social Security and Medicare benefits to retiring members., • Assess the need for detailed earnings reports from the Social Security Administration to assist in finalizing the calculation of pension service credits and review such reports with members., • Participate in retirement planning seminars by presenting pension information to large groups., • When not providing retirement counseling, work on processing pension applications and calculations, including RMD calculations, reinstatements, and other duties including but not limited to Banking procedures (stop payments, check reissues and EFT changes)., • Work closely with Manger in maintaining and reviewing personal work production., • Perform tasks and special projects as required by management/supervisory staff. Qualifications: • Minimum of one year’s experience processing pension claims/calculations or one year customer service experience with pension products., • Knowledge of some aspects of Pension Fund administration including eligibility requirements and benefit provisions preferred., • Must demonstrate effective oral and written communication skills., • Must meet performance standards including attendance and punctuality. Technical Skills: • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs simultaneously including Excel, Microsoft Word, and Windows applications., • Strong analytical, problem solving and decision-making skills., • Strong public speaking skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Flexibility with work schedule (some overtime required). Interpersonal Skills: • Ability to coordinate and work on multiple projects simultaneously., • Detail oriented with excellent organization skills., • Ability to work independently coupled with the ability to work as a member of a fast-paced team., • Ability to establish and maintain effective working relationships with project team members, supervisors, and employees from other departments. Education and /or Experience: • College degree in math, accounting, economics or similar preferred., • Call center experience is a plus., • Financial customer service background is a plus., • Notary Public license helpful (will be required to obtain license if not already licensed).

Job DescriptionBenefits: • 401(k), • Paid time off, • Training & development Patient Call Center Agent Job Responsibilities and Duties: Answer all incoming calls, and address patients inquiries, needs, complaints, or other issues Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued Utilizing EMR system for patient demographic updates, prescription requests, and scheduling appointments Assisting in patient translation, if required Process all incoming voicemails and tasks to Front Desk Team Member, Providers, and Management accordingly Confirm patient visits for next day appointments Identify and escalate issues to management Complete daily call logs and reports Sorting and filing all incoming fax correspondence Other duties as assigned Patient Call Center Agent Qualifications and Skills: High school diploma or equivalent Superior active listening, verbal, and written communication skills Knowledge of customer service practices and principles Excellent data entry and typing skills Ability to handle stressful situations appropriately Fluency in Spanish EMR experience a bonus Benefits: • Holiday pay, • Commuter benefits, • 401K, • Bereavement leave, • On-the-job training, • Paid time off, • Paid training, • Promotional/growth opportunities, • Full-time/Part-time opportunitiesJob Types: Full-time, Part-time Education: • High school or equivalent (Required)Experience:, • Customer Service in a medical setting: 1 year (Required)Language:, • Spanish (Required)

Job Description Job Title: Intake Specialist I Department: Legal Services Fund, Intake Reports To: Intake Supervisor FLSA Status: Local 1101 - Non-Exempt Salary Range: Established by contract Date Created: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... Additional Pay: Plus Bilingual Differential of $2,000 annually FLSA Status: Non-Exempt (Eligible for OT per business needs) Summary The 32BJ Legal Services Fund provides legal representation to over 100,000 eligible union members and their families in several states. We are a mission-driven, client-centered team committed to delivering high-quality, accessible legal services to our members. Under the supervision of the Intake Supervisor, the Intake Specialist I will work as a benefit representative for the Legal Services Fund, verifying member eligibility, determining coverage and, among other tasks, opening matters to in-house and outside attorneys. Essential Duties and Responsibilities • This role involves providing exceptional customer service, answering legal inquiries, and assisting in the overall functioning of the Legal Service Fund’s operations., • Professionally handle phone calls, emails and in-person inquiries, addressing client questions and directing legal concerns., • Excellent interpersonal, written, and oral communication skills., • Ability to effectively manage multiple priorities and adapt to change within a fast-paced call center environment., • Conduct preliminary assessment of legal matters, review relevant documents, and determine coverage as directed by the Legal Summary Plan Description., • Schedule appointments/referrals, and follow-up with related documentation to completion., • Recognize and prioritize critical issues concerning court dates, deadlines, and potential conflicts., • Handle each inquiry in a confidential manner., • Effectively communicate with stakeholders., • Maintain professional appearance and demeanor., • Perform any other relevant work or duties as necessary or assigned. Technical Skills • Ability to organize, prioritize work and meet deadlines., • A demonstrated capability to effectively use multiple software programs simultaneously., • Strong analytical, problem solving, decision-making skills, and attention to detail., • Excellent organizational and prioritizing skills., • Excellent communication skills, both verbal and written, in English and Spanish. Qualifications: • Bilingual in English and Spanish required., • Bachelor’s degree required., • Previous experience in customer service or call centers is preferred., • Ability to analyze customer needs and provide appropriate solutions., • Strong problem-solving and time management skills., • Ability to prioritize and meet tight deadlines., • Exceptional attention to detail. The work environment described here is representative of the environment an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionOur Mission: Hospital-Quality Care, Everywhere. The healthcare industry still relies on faxes and phone tag to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995. Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us! Our Values: The Principles That Guide Us Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day. * We are transparent, upfront and direct. We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress. * We value speed of iteration. We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection. * We give 110% effort, 30% of the time. We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run. * We empathize with customers to a fault. When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, "How can we make this better?" We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare. Your Impact: How You'll Help Us Heal a Broken System This isn't just a job; it's a chance to build something that matters. As an Operations Associate, you'll be shaping the future of at-home care. You'll be a key part of the team, coordinating with patients, healthcare partners, and internal teams to deliver top-quality in-home care. What You'll Achieve: A Glimpse into Your Contributions Within your first year, you will have the opportunity to: * Work with clinics, supply partners, insurance companies and patients to ensure delivery of care * Troubleshoot issues that come up within the delivery of care * Learn the complexities of the healthcare industry and how the different pieces fit together in our business * Collaborate cross-functionally with Verse Medical’s internal operations, customer service, and customer success teams to coordinate responses to high-urgency issues What You'll Bring: The Skills and Experience You’ll Leverage We believe that diverse experiences and backgrounds lead to better solutions. While we have an idea of what will help someone succeed in this role, we are open to being convinced by your unique story and skills. If you believe you can achieve the outcomes above, we encourage you to apply. Core Skills & Experience * High level of organization * High attention to detail * Excellent written and verbal communication skills * An ability to learn quickly * Prior experience in customer support or a client-facing role * Familiarity with call center software and tools * Experience using CRM or Helpdesk systems to track and resolve customer inquiries * Strong problem-solving skills with a focus on providing excellent customer service * Ability to handle incoming messages and calls efficiently while maintaining a positive customer experience The Rewards & Reality: Compensation, Benefits & Logistics We believe in taking care of our team, both professionally and personally. Here’s what we offer: * Meaningful Compensation: $60,000 base salary + $2,000 target annual bonus * Comprehensive Health & Wellness: We cover 100% of your health insurance premium and provide access to high-quality dental and vision insurance plans for you and your dependents. * Plan for the Future: We offer a 401(k) plan to help you save for your future. At this time, the company does not offer a 401(k) match. * Career Growth: You'll have opportunities for rapid career advancement in a company that's at a major inflection point. We want you to grow with us. Work Environment & Location * This role is based in our New York City office in Chelsea. We have a hybrid model, with a requirement of 4 days per week in the office to foster collaboration and innovation. Our Pledge for an Equitable Future At Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer. We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at . Compensation Range: $60K

Job Description JOB TITLE: Senior Sales Manager REPORTS TO: Director of Sales and Marketing or Area Director of Sales Purpose for the Position: To increase hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals or other markets in order to promote the hotel and secure additional sales. Essential Responsibilities: • Provides professional and courteous customer service at all times., • Brand knowledge of Hyatt, Marriott, Starwood, Hilton, and IHG., • Must have Pre-Opening experience., • Makes personal sales calls., • Implements approved sales plan and action plans as directed., • Develops and searches for potential markets for hotel., • Develops and creates and implements innovative sales and marketing techniques., • Executes and distributes all in-house advertising and promotional campaigns., • Maintains competitive analysis statistical information., • Maintains current filing system on company accounts and prepares required reports., • Contacts in house meeting planners to promote good will and foster additional and repeat business., • Maintains good rapport with local civic groups and associations., • Prepares reports as requested: Sales Call Reports, Internal Sales Report., • Attends weekly sales meetings., • Attends weekly staff meetings., • Understand sales principles relating to the product you are selling., • Organize your own activities to make the best use of your time and efforts., • Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity., • Use arithmetic in computing the cost of sale to customer., • Maintain enthusiasm and interest throughout all conferences with buyers and sellers., • Keep accurate records of contacts, sales, and purchases. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong relationships with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of some college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years experience in sales with some background in convention center operations is desirable.

We are looking for a hands-on and results-driven Technical Call Center Team Leader who will be responsible for managing the Technical Customer Service Team, handling escalated cases, and implementing processes and procedures that will help move the function forward as a center of excellence. Technic

Work-From-Home Customer Service Representative.Looking for opportunities to work for a rapidly growing company? We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients.In this role, you will handle inbound inqui

Remote Call Center Customer Service Representative. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. Previous experience in customer service or a call center environment.

Customer service experience required, preferably in a call center environment.

Job Description About Futu US Inc.: Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise. About our role: We are looking for a highly motivated and outgoing Financial Customer Experience Associate to support moomoo's in-person activations in our NYC Brand Store. In this role, you will be driving sales, building customer relationships, and handling live customer support. This role combines financial expertise, client relationship management, and event leadership to deliver an exceptional in-person customer experience. You will drive client acquisition, support store activations, and ensure compliance with FINRA and SEC regulations. This is a hands-on position perfect for someone who thrives in high-energy environments, excels at client engagement, and has a deep passion for finance and the U.S. stock market. Requirements Key Responsibilities: • Financial Expertise - Learn and maintain a deep understanding of moomoo's history, mission, product features, trading tools, and customer promotions to effectively communicate value to clients, • Sales & Promotions Management - Support the on-site sales and promotion efforts, • Client Support - Provide exceptional client support by answering incoming questions about moomoo products and services, • Sales & Inventory Tracking - Track and report merchandise inventory, sales, and customer conversion data each day, • Financial Market Awareness - Stay current on market news, trends, and economic events, and effectively communicate relevant insights to customers, • Compliance - Ensure all marketing and sales activities comply with FINRA and SEC guidelines Qualifications: • Must have or be willing to get SIE upon being hired. FINRA Series 7 and 63 licenses required for the position: preferred upon hiring but must be obtained within 180 days of hire., • Must have knowledge of options and trading strategies, • 1+ years of experience in sales and/or customer service within a financial services company, • Strong personal trading experience (preferred), • In-depth knowledge of FINRA and SEC marketing guidelines, • Deep understanding of trading products, services, and the U.S. stock market, • Excellent leadership, communication, and customer engagement skills What We Offer: • Competitive salary and performance-based bonuses., • Comprehensive benefits package, including health, dental, and retirement plans., • Opportunities for professional growth and development., • A dynamic and collaborative work environment. Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $50,000-$70,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

As a Call Center Customer Service Collector, you are the first point of Contact for our customers. Interacting with a wide variety of customers, receiving inbound calls as well as using an outbound dialer system.

In managing these requests, the Call Center Specialist will exemplify the highest level of customer service with a focus on efficiency and quality. The Call Center Specialist will consistently demonstrate proficient data entry skills, knowledge of insurance billing, while maintaining confidentiality

We are looking for call center representatives to support our "Get Out the Vote" initiative. Ensure first call resolution through problems solving and effective call handling. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative suppor

Job DescriptionJob Title: Customer Service Representative Treasury Services Location: Remote Employment Type: Contract (W2) Duration: 46 Months Pay Rate: $18/hour Schedule: 24/7 Call Center Rotating Shifts (Days, Nights, Weekends, Holidays) Job Summary: As a Customer Service Representative Treasury Services, you will respond to incoming calls from brokers, clients, merchants, and financial institutions regarding checking, debit cards, ACH, and bill payments. You will ensure adherence to established call procedures and customer service standards while providing accurate information and solutions in a professional manner. Responsibilities: • Respond to customer inquiries via phone regarding financial transactions., • Follow structured call procedures and maintain high service standards., • Provide accurate and professional solutions to customer concerns., • Ensure high levels of accuracy and attention to detail., • Work under supervision for routine tasks and general guidance for special assignments., • Strong customer service skills and ability to communicate effectively., • Familiarity with banking products and payment systems., • Experience in financial services or call center operations is a plus., • Ability to follow structured processes and maintain accuracy., • Professional telephone etiquette and verbal communication skills., • Ability to work flexible hours including nights, weekends, and holidays. This is a remote position.

Job Description The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities • Provide exceptional patient service in the name of the client, • Contact patients via telephone to collect payment on medical bills, • Communicates accurate information to patients in a clear, concise and professional manner, • Review patient accounts and documents patients’ interaction and feedback, • Negotiates appropriate and reasonable payments with customers, • Sets up patient payments via check, electronic transfer or credit card, • Responsible for understanding and complying with all policies and procedures, • Meets or exceeds established goals, • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction, • All other duties as assigned by management Required Skills/Knowledge • Customer/Client Focus, • Communication Proficiency, • Confidentiality/Integrity, • Teamwork Orientation, • Basic computer skills necessary Education/Experience • Customer service experience preferred, • Prior medical billing or healthcare revenue cycle experience strongly preferred, • High school diploma or General Education Development (GED) Certificate required, • One to two years of college preferred

Job Description This is a remote position. We are seeking a detail-oriented, client-focused Remote Customer Experience Assistant to join our virtual support team. In this role, you will work closely with clients via email, chat, and phone, helping them navigate services, confirm details, and provide tailored guidance based on their needs. You will play a key role in coordinating experiences, clarifying options, and ensuring every step of the journey is smooth from start to finish. If you enjoy helping others, solving problems, and supporting seamless planning, this is the perfect opportunity to grow in a dynamic remote environment. Requirements * Must be 18 years of age or older * Prior experience in customer service, hospitality, call center, or virtual support roles is preferred * Excellent written and verbal communication skills * Strong organizational and multitasking abilities in a remote setting * Tech-savvy and comfortable using email, chat, and other virtual tools for daily communication * Must have a reliable internet connection Key Responsibilities * Communicate with clients via email, chat, and phone to provide timely, helpful, and accurate assistance * Help clients review and finalize key details such as booking confirmations, service timelines, and itinerary support * Deliver clear guidance by identifying client needs and walking them through the best available options * Assist with changes, confirmations, or questions related to scheduled services, appointments, or travel arrangements * Collaborate with internal teams to help resolve escalated or complex situations professionally * Ensure a smooth and satisfying client experience through proactive follow-up and support BenefitsWork Schedule & Benefits * 100% remote role with flexible scheduling options * Daily pay option available * Access to exclusive employee perks, including discounted rates on lifestyle, wellness, and occasional travel experiences * Supportive, growth-focused team environment * Ongoing training, coaching, and professional development Equal Opportunity We celebrate diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, or disability.

Job DescriptionDescription: About Customer Care Role We are currently hiring in our Customer Care department. Our team works with existing customers, providing the highest level of customer service available in our industry. You will begin your career at DGA Security by going through our extensive training program. This is a 4-week paid training program. The training schedule is Monday through Friday, 8:00 AM - 4:30 PM. Once your training is complete, your work schedule will be Monday through Friday 11:30 AM – 8:00 PM. What you will do • Communicate effectively with clients to relay information and collect data, • Update system information and document activity accurately, • Handle all inbound customer requests in a timely manner, • Perform additional functions and/or work on special projects that may be assigned at the discretion of managementRequirements: Qualifications • 2+ year experience in a similar role (Customer Service/Inbound call center preferred), • Experience working in database systems (i.e. Salesforce or another CRM), • Ability to multi-task within a fast-paced service environment, • Effective communication and organizational skills, • Demonstrate excellent listening skills and the ability to work independently and with a team DGA Security is a high-growth security technology company. Many of the world’s iconic brands trust DGA’s suite of security and monitoring services to protect their businesses across North America. With more than 50 years of market dominance, we are a rock-solid company that is lucky enough to leverage today’s evolving technologies to enjoy continued aggressive growth. What We Offer • Competitive pay and opportunities for overtime, • Excellent comprehensive insurance coverage, • 401(k) retirement savings plan & employer match, • Gym/fitness program reimbursement, • Access to Corporate Discounts, • Commuter benefits, • Company paid life insurance, • And much more DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.