Customer service call center jobs in Jersey City, New Jersey - Page 3Create job alerts

Part-time Fulfillment Call Center.The Part-time Fulfillment Call Center position provides courteous, gracious, on-brand customer service over the phone regarding curbside or delivery orders.Order Specialists take calls regarding products and services while troubleshooting order issues.This part-time

Job Description Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you! Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Summary: Our team members are responsible for all one-on-one interactions that take place across our communication channels (phone and emaill) and actively contribute to the overall experience of our guests. Inbound calls offer a variety of sales inquiries, general information about our products and resorts, account management support, and opportunities to provide helpful solutions to our guests. You will be part of a dynamic team at CSS whose opportunities for both personal and professional development are limitless! Job Specifications: * Starting Wage: $20.00/hr - $23.23/hr * Employment Type: Winter Seasonal 2025/2026 * Shift Type: Full Time hours available * Housing Availability: No Job Responsibilities: * Responsible for providing informed and accurate communications to guests about products and services offered for all ski resorts and properties in the Vail Resorts portfolio via telephone. * Able to provide an Experience of a Lifetime through positive guest interactions and strong attention to detail. * Work with managers to achieve monthly departmental goals. * * Must be able to maintain quality performance on incoming phone calls from guests with a goal of answering at least 85-90 calls per day. The calls will be a variety of sales calls, service calls, and service recovery. * Retaining significant amounts of information in order to provide the best customer service with the most accurate and helpful information. * An organized, responsible, punctual, accountable individual who has a sense of urgency and recognizes the importance of adhering to call center and customer service standards. * Ability to work well with the call center team as a whole. This means actively contributing at team meetings, maintaining flexibility in their scheduling, and a willingness to adapt to changes in workflow and environment as our business is ever-changing. * Other duties as assigned Job Requirements: * Minimum of one year call center experience and/or associates degree/college degree desired * Professional communication and phone etiquette skills required * Proficient computer and interpersonal skills required * Ability to handle a high volume of phone calls without interruption in a pleasant efficient manner * Position recquires a dependable, flexible, self motivated team oriented agent * Flexibility work schedule that may include weekend days, holidays, and evenings as needed. * Must be able to work through the end of the season, typically May. * Bilingual Desired. * Please upload a resume, your application will not be considered without one. Home Office Requirements: * Dedicated phone line required (VoIP is not permitted) * Private, secure, distraction free workspace * High speed wired internet connection; 20+mbps that is provided by a direct carrier (Satalite Internet is not permitted) The expected Total Compensation for this role is $20.00/hr - $23.23/hr. Individual compensation decisions are based on a variety of factors. Job Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons, • MORE employee discounts on lodging, food, gear, and mountain shuttles, • 401(k) Retirement Plan, • Employee Assistance Program, • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours), • Free ski passes for dependents, • Critical Illness and Accident plans Employees can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 508560 Reference Date: 05/28/2025 Job Code Function: Sales

Job Description The Schwarzman Animal Medical Center is seeking Licensed Veterinary Technician in Surgery across to support our non-profit mission of delivering world-class care to our patients. Responsibilities • Training in Anesthesia, Recovery, General Surgery, Emergency Room, and the Operating Room., • Assist with all aspects of patient care from admission through discharge., • Provide anesthesia support and nursing care primarily for the Surgery Department., • Provide exceptional and compassionate care for our patients from admission through discharge, • Support veterinarians in all facets of care, including interpreting and executing treatment directives, • Complete all necessary technical procedures and treatments, with strict adherence to department and hospital protocols, • Communicate professionally with clients and referral veterinarians, • Maintain concise and accurate records of the patient's treatment progress and charges, • Maintain stock, order supplies, and assist with cleaning and maintaining cleanliness of ward, • Participate in the training of new employees and volunteers, • Participate in educational and research projects, • Providing anesthesia support for other clinical departments, • Client communication, • Patient care, • Troubleshooting, operation, care and maintenance of surgical and anesthetic equipment, • Maintenance of inventory, • Participation in an overnight anesthesia on-call rotation, • Research/educational projects.Qualifications, • Must have a New York State Veterinary Technician's license or permit, • Must have an advanced anesthesia skill set and be able to perform all the associated with a critical and emergent anesthesia procedure., • The equivalent of 6 months training is required in the Surgery Department of the Animal Center., • Knowledge and ability to remain of the techniques associated with advanced care of veterinary patients is preferred., • The candidate must be able to lead and act autonomously during a crisis and be able to adept at crash medicine and resuscitation., • A strong skill set in phlebotomy, catheter placement, anesthesia protocols, anesthesia monitoring and post-operative care is essential., • The individual must be flexible about working additional hours when necessary and have a willingness and determination to remain on the cutting edge of veterinary anesthesia and veterinary neurology., • Must have animal handling experience and ability to lift and restrain animals weighing up to 50 pounds, • Must be able to work successfully as part of a team, • Must also be able work independently and proactively, • Must establish and maintain effective, respectful working relationships and customer satisfaction with all stakeholders, including department staff, medical staff, support staff, clients, and referring veterinarians, • Must have ability to remain composed in stressful and emergency situationsOur comprehensive benefits package includes:, • Competitive salary, • Generous sign-on bonus, • Generous paid time off, • Tuition assistance, • 50% discount on veterinary care, • Mentorship through the VTS process, • Continuing education funds with rollover options, • NYS Licensing fee reimbursement, • Relocation reimbursement for qualified candidates who live outside the NYC metropolitan area, • 403b matching, • Comprehensive medical, dental, and vision coverage, • You may be eligible for The Public Loan Service Forgiveness Program as we are a 501(c)(3) nonprofit employerShift, • Sunday, Monday & Tuesday [8am-7pm] A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC is currently undergoing a major expansion and renovation. Once complete, this project will transform the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Respond efficiently and accurately to calls, offering solutions to ensure callers feel supported and valued. Maintain professionalism and empathy while establishing positive rapport with all callers. Minimum of 1 year of call center, customer service, and/or social work experience.

Customer Service Call Center Representative Trouble Tickets.Customer Service Call Center Representative Trouble Tickets.

Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more!. Work at Home Data Entry Clerk - Part Time. If you are

Job DescriptionGOJET AIRLINES - FLIGHT ATTENDANT LOCATION - NEWARK, NJ Job Description and Overview Does getting paid to travel sound like a dream job? That is exactly what our Flight Attendants do every day. GoJet Airlines is looking for friendly, professional, and enthusiastic individuals to join our crew. No previous experience is required but candidates should be committed to providing the highest level of customer service. As a GoJet Flight Attendant, you will be the sole Flight Attendant on a 50-passenger aircraft flying for United Express. The elite CRJ-550 aircraft is revolutionizing regional flying. Our Flight Attendants oversee safety and security from the boarding to deplaning process, while providing exceptional customer service and creating a memorable experience. GoJet Airlines is one of the only regional airlines that does not assign your base. The base you apply for is the base you are assigned to. What you'll do: • Set a high standard and provide remarkable in-flight service, • Demonstrate excellent dependability and punctuality, • Think independently while still being part of a collaborative team, • Handle a wide variety of situations while in continuous contact with the public, both on and off the aircraft, • Work independently and as part of a team without supervision, • Ensure the safety and comfort of our customers, • Respond to a variety of emergency and non-emergency situations (training provided), • Maintain a neat and orderly cabin environment Minimum Qualifications: • High school diploma or GED equivalent required, • Two years customer service experience preferred, • Must be able to make announcements, give emergency orders, and communicate in the English language, • Must be at least 19 years of age, • Must be in possession of a valid Passport, driver’s license or state ID, and Social Security card, • Must possess the legal right to travel unrestricted to/from all states and countries (Canada), • Must live within two hours of the domicile you are applying to (100 miles), • Travel documents must remain valid throughout all phases of training and employment, • Must have the legal right to work in the United States, • Able to attend up to 6 weeks of paid training in St. Louis, MO, • Able to be on call and available to report for duty in your assigned base (reserve duty). Reserve duty may continue for an undetermined number of years., • Some physical exertion required such as the ability to stand, walk, kneel, bend, squat, push-pull and lift heavy objects, • Long periods of standing and speaking, • Ability to work in small, confined spaces and deal with turbulence, dry air, and varying noise level from aircraft engines, • Extensive travel, must be able to spend consecutive nights away from home and endure all climates, • Alternative work schedules including holidays, evenings, and weekends, • Skilled in handling difficult situations, problem solving, complaint resolution and conflict de-escalation, • Excellent communication and interpersonal skills; provide friendly reception to all customers, • Must be able to professionally represent the GoJet Airlines brand while in the Flight Attendant uniform, • $28.00/hour, • Minimum of 75 hours per month, • $2.00/hour per diem, • United Airlines Flight benefits for you an applicable family members and friends, • Medical, dental, and vision insurance, • Disability, Life Insurance, 401K, • Paid vacation after one year of service Those selected for employment must successfully complete a company paid training program at our Flight Attendant Training Center in Saint Louis, MO as well as hands on evaluation in the aircraft. Training is approximately five-six weeks in length (depending on class size). GoJet Flight Attendant candidates will be provided two complimentary training courses through the Inflight Institute. One short supplemental video course is mandatory prior to your interview, and a pre-course must be completed and have a 80% or higher score in order to attend our in-person training course in St Louis. These modules assist future flight attendants to understand the journey they are about to partake in. The Inflight Institute offers many supplemental and aircraft courses. These are not mandatory to receive an interview. Flight Attendant Course Selector Tool | Inflight Institute

The Workplace Experience (WE) 24/7 Agent is an integral part of Latham's Workplace Experience team. A minimum of three (3) to five (5) years of prior workplace experience, receptionist, technology, hospitality, or inbound customer service call center experience, preferably. Workplace Experience 24/7

Minimum two years of experience in a call center environment. Call center experience; strong customer service experience. We are seeking highly skilled Contact Center Agents with expert-level French language abilities and confirmed fluency in both French and English.

We're Hiring: Bilingual Call Center Representative (Bengali)!. We are seeking a dedicated and fluent Bilingual Call Center Representative to provide exceptional customer service to our Bengali-speaking clients. Bilingual Call Center Representative (Bengali/Hindu/Urdu).

We're Hiring: Bilingual Call Center Representative (Mandarin)!.We are seeking a dedicated and bilingual Call Center Representative fluent in Mandarin to provide exceptional customer service and support.This is a fully remote position, but candidates must reside on the East Coast.New York residency i

Job Description POSITION DESCRIPTION Harlem United is the parent company for Upper Room AIDs Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. The incumbent in this job will perform various customer service duties including responding to inquiries, obtaining information, and providing information on Upper Room AIDS Ministry and its services within legal guidelines and agency policies. The primary responsibility is for the intake and registration of clients to the clinic, including insurance verification, fee assessment, and cashiering, presumptive eligibility for Medicaid, referrals, scheduling appointments and data input. The incumbents in this job have routine access to individually identifiable health information including the clients’ entire medical records on a need-to-know basis only. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following as well as other duties that may be assigned. • Provide excellent customer service at all times, • Engage patient with a warm and friendly greeting, • Performs check ins, cancellations and rescheduling of client appointments, • Check alerts during check in, • Perform compete check outs (i.e adding to recall list or scheduling follow-up), • Ensures accuracy of all client and visit data each day, verifying patient demographics, insurance, homeless status, and visit status daily., • Inputs demographics and insurance information into EMR, • Prepare huddle sheets and attend daily huddles, • Call to inform patients when wait times exceed one hour, • Compete new patient welcome calls, • Answers telephones, directs calls and takes accurate messages, • Determines nature of patients’ visits for appropriate processes, • Maintains provider daily schedule for accuracy and correct as needed, • Schedules appointments, • Registers new patients obtaining the required information and documentation (ie: all client insurance, demographics etc.), • Provide material and introduction to new patents, • Confirm if referrals are needed and are eligible, • Verifies insurance coverage for all appointments., • Assists patients in understanding their medical coverage; provides assistance with prior authorization for the day’s visit if necessary., • Explains Health Center policy including payment of accounts and determines fee for service based on sliding fee schedule, • Disseminates information to clients, staff and others as appropriate, • Ensures completion and validation of all clients forms and documents including regular updates of information, • Creates and maintains electronic patient records including the assignment of chart numbers, • Scan required documents in the EMR, • Compete HIPPA forms, • Release fax machine and distribute to team members, • Informs patient of wait times and apologizes for any delay in services, • Promote use of patient portal and healthix at each visit, • Enroll patents in the patient portal, healthix and ADAP, • Refer clients to the referral specialist if necessary for additional information and assistance., • Collects, documents and disburses revenue from patients including credit Cards, • Maintains and reconciles an accurate cash drawer daily, • Notify patients of connect balance and set up payment arrangements, • Communicate important messages to the patents (i.e monthly companion info flu shot etc), • Offer limited set of resources to patients (Human United services and Prepare resource binder), • Listen to and handle complaints or issues, • Appropriately escalate complaints or issues to supervisor, • Follow-up on referrals to see if their appointments have been kept, • Facilitate competition of waiting room surveys/assessments, • Obtain simple pre-authorizations for insurance coverage, • Active participation in all departmental CQI activities OTHER RESPONSIBILITIES The following duties are to be performed as assigned by the supervisor: • Promoting linkages with other service providers, • Establish and maintain archive and active case records, • Preparation of data for reports, • Referring walk-in sick patients to the nurse for appropriate triage and prioritization, • Other duties deemed necessary to achieve the mission of the organization QUALIFICATIONS/EDUCATION/EXPERIENCE • Minimum associate degree in health care related program or equivalent health care related college credits, • Certificate in health care discipline (medical office assistant or medical billing) preferred., • 5 years’ experience in medical or dental office a must, with 3 years’ experience with managed care requirements and medical billing, • Strong customer service acumen including customer needs assessment, meeting quality standards, and evaluation of customer service, • Ability to communicate and interact with others in a professional and courteous manner., • Well organized paying attention to details, • Ability to write simple correspondence, • Ability to present information in one-on-one and small group situations, • Ability to calculate figures and amounts such as discounts, interest, proportions and percentages., • Ability to read and interpret documents such as safety rules, instructions, and procedure manuals, • Proficient in input data on a computer terminal in an accurate and efficient manner, • Knowledge of use of common office equipment SPECIAL SKILLS AND KNOWLEDGE In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: • Basic computer skills (Microsoft Word, Excel, Outlook, etc.), • Experience with electronic medical record, (eClinicalWorks and Dentrix preferred), • Excellent organization skills, • Experience working with HIV/AIDS population, • Superior written and verbal communication skills, • Ability to work as an efficient team member, • Willingness to accommodate provider services outside the normal business hours, • Bilingual (English/Spanish English/French) a plus Special Requirements The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Job Description Title: Phlebotomist II Duration: 2+ months Location: Jersey City NJ 07306 Work Hours: Monday to Friday 10:00 AM to 6:00 PM eastern time Pay Rate : $19.00/hr. - 21.00/hr. on W2 Job Description: • The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate., • Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: • Ability to provide quality, error free work in a fast-paced environment., • Ability to work independently with minimal on-site supervision., • Excellent phlebotomy skills to include pediatric and geriatric., • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime., • Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles., • Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable., • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice., • Capable of handling multiple priorities in a high-volume setting., • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability. • Required Education: High school diploma or equivalent., • Medical training: medical assistant or paramedic training preferred., • Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience: • Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections., • Minimum 2 years in a Patient Service Center environment preferred., • Customer service in a retail or service environment preferred. Keyboard/data entry experience. Company DescriptionWe believe in service that helps you solve a problem, move forward with a project, manage a difficult situation, or simply check something off your list.We believe in service that helps you solve a problem, move forward with a project, manage a difficult situation, or simply check something off your list.

Job DescriptionGetlabs is the leading platform for at-home diagnostics. Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone. About the role:We are currently seeking PRN (as needed) Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision. You must be available to work a 5am-1pm shift a minimum of 3 days a week between Monday and Friday. You must have your own reliable transportation. Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.At Getlabs, you will: • Visit patients in their home or office, drive to and from appointments (in your own vehicle), process specimens with a centrifuge that plugs into your car, drop samples off at patient service centers or laboratories, • Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy, • Ability to adapt in a rapid high-growth environment, • Maintain close communication with the operations and patient experience team during business hours, • As PRN, you will confirm your availability to your leader every Friday for the week ahead or weeks ahead, if possible), • Based on the availability that you have submitted, your leader will either schedule you in advance or call you as needed for shifts that fall within your availability, • As a PRN, the expectation is that you are available a minimum of three (3) days a week during the hours of 5am-1pm ("Expected Shifts") between Monday and Friday. You are eligible to work up to 29 hours a week but are not guaranteed any hours in a PRN roleWhat we are looking for:, • Phlebotomy certification from an accredited agency, • 1 year of phlebotomy experience (mobile phlebotomy experience preferred), • Experience processing samples, • Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT), • Proven track record in providing exceptional customer service, • Strong communication skills; both written and verbal, • Ability to work independently or in a team environment under minimal supervision, • Reliable transportation and clean driving record, • Bonus Qualifications: Fluent in SpanishWe have great benefits to make your life easier so you can focus on what you're best at:, • W2 employment at $25/hr, • Flexible schedule, • Mileage reimbursement

Job DescriptionDescription:IT Field Services Technician / ServiceNow CSM AnalystNew York, NY About the Position: We are looking for a motivated Field Services and Performance Analyst to join our New York City team. This role focuses on managing and enhancing the ongoing integrations and providing support to the department's Dashboards. This role will support omnichannel improvements and capabilities for our ServiceNow Live Agent. Additionally, the resource will work on customer channels via the website, social media, and any interactions via the CSM Platform. This role will support IT Asset Management (ITAM) and Performance Analytics (PA), as well as part-time setting aesthetics. This position offers excellent growth opportunities for Techs looking to advance their career and expertise in a specific field while gaining hands-on experience across multiple IT areas. Schedule: Monday through Friday, 9:00 am - 5:30 pm (on site), Saturdays / Sundays (remote, on call as needed) Your Role: PaaS and Infra Administration: • Maintain Items, Catalogs, and Knowledge, and continually improve services and incident analytics for our Service Desk., • Will maintain client dashboards [Clinical Data and IT], providing real-time analytics [PBI to ServiceNow., • Maintenance and continuous improvement of Mobile UI Agent and Now Applications, and in addition to building a New Customer NOW application., • Learn and dive deep into the ServiceDesk operation numbers, to be able to report to the company and perform quick workarounds during high-impact incidents and drive faster resolution to reduce the business impact., • Will Update Current Company Status – Business Operations Statuses – to Report Plan Changes, Outages and Unplanned Changes., • Demonstrate and provide – Hourly Updates to provide status to Ongoing Problems, Incidents, and workarounds, demonstrating Progress eliminating re-incidence., • Will assist with maintenance of Customer Platform Databases and Tables, to improve success rates for our case management – summarization AI platform., • Will work with Design and IT, HR, Finance to improve customer service portals, and knowledge bases., • Join Workshops with Platform techs and help to organize and maintain focus for automating various forms of notifications and communication workflows., • Will be managing a comprehensive asset lifecycle from procurement to disposal, including asset control and depreciation – Status, State, ., • Understand how to create Models and Products, as well to and Manage Purchase Orders., • Automate SN web and agent applications, and coordinate asset tracking transitions based on event triggers., • Support field services operations, including workstation deployment and maintenance., • Overview and assist with hardware installation, cable management, and desk minimalist setup., • Record and maintain asset compliance and optimize software licensing automation., • Help with the support of Microsoft Intune device management operations and integrations with ServiceNow., • Collaborate with Network teams during incidents. Assist Cisco network engineers when necessary to physically access the hardware. Help with monitoring, reporting major incidents, guaranteeing that problems are escalated accordingly, and providing analytical insights into incident impact., • Coordinate video conferencing setups and system support for the ongoing meeting rooms, ensuring minimal cables and hardware look, in addition to keeping them running smoothly., • Help and eager to learn and support CAs and PKI, SCEP deployment processes., • Some experience with ServiceNow (administration, configuration, or business analytics), • Eager to Learn ServiceNow and Microsoft Intune integrations., • ITIL Frameworks are our most recommended knowledge -required, • Knowledge of PKI, certificate authorities, and SCEP protocols, • Hardware and Software Asset Lifecycle, • Strong analytical and problem-solving skills., • Excellent communication and documentation abilities, • ServiceNow/ ITIL certification, • Experience with Microsoft Intune and Cisco platforms, • ITAM experience and software asset management knowledge, • Basic networking knowledge (cabling, access points), • CompTIA A+ or equivalent technical certification The base rate of pay for this position is $55,000 - $65,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: • Comprehensive benefit package, • Paid Time Off (which increases after 1 year with Mountainside), • Paid holidays including a Multicultural Holiday, • 401(k) with employer matching Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.Requirements:

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. Position Highlights: • Full-time, remote Opportunity: Monday – Friday 12:30pm-9pm est, • Call center environment; Heavy phones, • Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance, • Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100%, • Answering release of information related telephone calls and inquiries accurately and timely., • Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence., • Document all calls, inquiries and resolution in detail in appropriate areas of our software systems., • Follow all department and/or site specific processes and procedures accordingly., • Meet and maintain the department's productivity and quality assurance expectations., • Responsible for following all company policies and procedures as posted or communicated by management., • Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence., • Maintains a high level of professionalism and good rapport with co-workers and members of management, • Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately., • Performs work in accordance with the training and direction provided and adheres to facility specific procedures, • Attends mandatory employee in-service meetings and/or training sessions, if so directed, • Maintain an acceptable attendance record and reports to work as scheduled., • Performs other duties as assigned. What you will bring to the table: • High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.), • Friendly, professional manner of communication. Good customer service skills., • Experience with multi-line phone system is required. Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year experience would be beneficial., • Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents, • Ability to stay organized while working quickly. Strong attention to detail is also required., • Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.), • Required to take and pass a 90-day ROI Certification course with a score of 85% or higher., • To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15—$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Triad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Elizabeth, NJ area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail / industrial locations. Technicians will also install, and service grease containment units used in conjunction with deep fryers. This position would utilize a company vehicle regionally and therefore require a valid, good standing driver’s license. The position would be primarily Monday-Friday, averaging 40 hours a week. Vehicle, laptop, cell phone, PAID TRAINING provided. Starting Pay Range: $20-$27. Our Technicians Typical Duties, Tasks, and Responsibilities: • Have Strong mechanical aptitude with the ability to diagnose, repair and complete both service calls and scheduled PMs on light industrial equipment is essential for our mechanics., • Successfully provide customer service by performing on-location preventative maintenance and repairs on customer equipment by performing job duties., • Visually inspects, tests, and listens to machines and equipment to locate causes of malfunctions. As well as dismantles machine parts to detect wear, misalignment, or other problems., • Installs new or repaired parts; clean and lubricates shafts, bearings, gears, belts, and other parts of machinery., • Staying organized by scheduling repairs and PM’s in similar locations on the same day, as time and location permits. Record keeping and reporting of work orders, parts, supplies ordering, and a daily agenda., • Travel can be up to an average of 300 miles per day, • The associate must regularly lift and/or move up to 10 to 50 pounds and frequently lift and/or move up to 100 pounds., • Frequent exposure to moving mechanical parts, risk of electrical shock, fumes or airborne particles, and toxic or caustic chemicals., • Typically, Monday through Friday. Weekends and after hour work is possible provided customer is willing to pay emergency rates. On call status ends at 11 am EST on weekends and holidays, • Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly, • Medical, Dental, and Vision Coverage, • Flexible Spending Account – Medical and Dependent Care, • 401K Plan with Company Match, • Company Paid Life Insurance & Voluntary Life Insurance Options, • Company Paid Short-Term Disability Benefits & Voluntary Long-Term Disability Benefits, • Paid Holidays and Paid Time Off Find out more: Powered by JazzHR ghOF4vx4rs

Job Description Polisher - Secaucus, NJ Team Overview: Our Jewelry team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day-to-day operations of jewelry production, while maintaining strong relationships with our partners. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $30-35/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities: • Jeweler: Execute physical construction of fine jewelry products, including soldering, filing and assembling rings., • Setter: Execute physical construction of fine jewelry products, including setting side and center stones., • Polisher: Execute full polishing process for complex precious-metal jewelry pieces with diamonds and gemstones., • Execute quality assurance best practices to ensure products meet Brilliant Earth’s high-quality standards., • Meet daily processing timelines and quotas., • Communicate and work cross-functionally with other teams, providing updates on status, issues and concerns., • Maintain the workspace in a clean, organized and efficient manner., • 1+ years’ experience and training as a bench jeweler, • Possess deep knowledge of jewelry materials including gemstones, diamonds and precious metals, • Highly organized with a focus on execution and a strong attention to detail, • Exceptional time management skills and accountability, • Ability to adapt quickly in a fast-paced environment, • Team player with strong communication skills and ability to work collaboratively, in-person and virtually, • Interest in socially and environmentally responsible organizations and products At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and an on-site interview with our VP, Product Operations. #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR wsgRVITaXS

Job Description This is a full-time on-site role for a Customer Experience Manager for a luxury food retailer in NYC. The Customer Experience Manager will be responsible for ensuring customer satisfaction, overseeing customer service operations, analyzing customer feedback, and implementing strategies to enhance the overall customer experience. Day-to-day tasks will include managing customer interactions, resolving issues, and collaborating with various departments to improve services and processes.Customer Experience Manager . Daily tasks will include handling customer interactions, resolving issues, and working with different departments to improve services. The manager will also oversee the call center to ensure they maintain the highest level of service standards while upselling our amazing products. Previous experience in the food or hospitality industry is preferred. Qualifications • Skills in Customer Satisfaction, Customer Experience, and Customer Service, • Strong Analytical Skills and Communication abilities, • Proven track record in managing customer relations and improving customer experiences, • Excellent problem-solving skills and attention to detail, • Ability to work collaboratively in a team environment and on-site in New York, NY, • Bachelor's degree in Business, Marketing, or related field is preferred, • Experience in the hospitality, food or retail industries is a plusCompany DescriptionCivilized People is known throughout the industry for our honesty, integrity and straightforward nature. Our years of hands-on in-the-trenches industry experience has given us the tools necessary to be successful in search. Our consultants have over 50 years of hands on experience in the retail and hospitality industries. We have been working in these customer service-oriented industries for virtually our entire careers and have an understanding of the desires and motivations of hospitality and retail professionals. Matching the right people with the right opportunities is hard work. Each day we work diligently to balance the needs of our client organizations with the needs of our candidates and to respond to these needs quickly and effectively.Civilized People is known throughout the industry for our honesty, integrity and straightforward nature. Our years of hands-on in-the-trenches industry experience has given us the tools necessary to be successful in search.\r\n\r\nOur consultants have over 50 years of hands on experience in the retail and hospitality industries. We have been working in these customer service-oriented industries for virtually our entire careers and have an understanding of the desires and motivations of hospitality and retail professionals. \r\n\r\nMatching the right people with the right opportunities is hard work. Each day we work diligently to balance the needs of our client organizations with the needs of our candidates and to respond to these needs quickly and effectively.

Job Description Client Services & Support - Bank Operations Support - Operations & Systems Support Salary: $60,000–$70,000 per year (depending on experience) plus excellent benefits package Schedule: Monday–Thursday 9am–4pm, Friday 9am–6pm; flexibility required for occasional weekends Location: Bronx, NY United Staffing Solutions, a leader in the staffing industry, is hiring an experienced banking professional for a confidential client, a well-established financial institution in the New York City area. The Client Services & Support Specialist will play a key role in supporting internal operations, resolving service requests, and assisting staff with systems, processes, and procedures to ensure efficient day-to-day banking operations. Responsibilities for the Client Services & Support Specialist: • Recording and resolving internal service and support requests, • Providing cross-functional support across departments and teams, • Assisting staff with account maintenance, system navigation, and technology troubleshooting, • Offering guidance on operational procedures and compliance standards, • Coordinating with Operations, IT, and other specialized departments to improve workflows, • Participating in testing, upgrades, and implementation of new banking systems, • Ensuring adherence to all bank policies and regulatory requirements Qualifications for the Client Services & Support Specialist:: • Associate’s Degree (or equivalent experience) in Business, Finance, or related field, • 2+ years of experience in retail banking, banking operations, or call center environment, • Proficiency in MS Office Suite, core banking systems, and web-based platforms, • Experience with case management or ticketing systems preferred, • Strong knowledge of banking products, services, and operating procedures, • Excellent customer service, communication, and problem-solving skills, • Familiarity with banking regulations and compliance standards, • Occasional travel to additional branch locations as needed, • Must be able to provide three professional references Why This Opportunity: Join a reputable bank known for its exceptional internal culture, operational excellence, and commitment to employee growth. If you’re detail-oriented, tech-savvy, and thrive in a collaborative environment, this is an excellent opportunity to advance your career in financial operations. Apply today to learn more about this confidential position! Company DescriptionAt United Staffing Solutions: We match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are: Our core values include: The values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.At United Staffing Solutions:\r\n\r\nWe match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are:\r\n\r\nOur core values include:\r\n\r\nThe values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.

Job DescriptionWe are looking for a dedicated Small Business Help Desk Representative to join our team in Jersey City, New Jersey. This long-term contract position offers an exciting opportunity to support both internal and external customers with a variety of inquiries and technical issues. The ideal candidate will thrive in a fast-paced environment, possess excellent communication skills, and demonstrate a proactive approach to problem-solving. Responsibilities: • Respond promptly to customer inquiries via phone and email, ensuring all requests are addressed within a 12-hour turnaround time., • Take ownership of customer issues, providing accurate and detail-oriented resolutions while meeting First Level Resolution standards., • Collaborate with internal teams and other business units to deliver end-to-end solutions for customer inquiries., • Utilize multiple systems and applications to research and resolve customer concerns effectively., • Apply knowledge of small commercial insurance principles and company products to assist customers., • Adhere to corporate policies, regulatory standards, and internal processes while maintaining high-quality service., • Support other teams and manage transactions as business needs evolve., • Maintain performance standards in a dynamic, high-volume environment., • Complete additional tasks and assignments as required by management., • Demonstrate strong interpersonal and teamwork skills to contribute to a collaborative work environment.• Proven customer service experience, preferably in a call center or similar setting., • Strong written and verbal communication skills with the ability to handle diverse customer needs., • Familiarity with small commercial insurance products and underwriting principles is a plus., • Proficiency in using Microsoft Excel, Word, and email communication tools., • Ability to manage multiple priorities and tasks within strict deadlines., • Exceptional organizational and analytical skills to identify and resolve issues effectively., • Capability to work independently and as part of a team to achieve shared goals., • Commitment to delivering high-quality service and meeting performance standards.

Job DescriptionNow Hiring: Remote Customer Service Representatives (NJ Residents Only) Start Date: September 22 Pay: $18/hr (English-speaking) $19/hr (Bilingual English/Spanish) Requirements: Must reside in New Jersey Must have own equipment: Hard-wired internet (min. 50mbps down / 15mbps up) PC: Intel i5/AMD Ryzen+ w/2nd monitor, 8GB RAM, 256GB storage (50GB free), Windows 10+ Smartphone, webcam, wired headset Training: 3 weeks, Mon–Fri, 8:00 AM–4:30 PM EST Work Schedule (Open Enrollment: Nov 1–Jan 31): Mon–Fri: 8:00 AM–8:00 PM EST Sat: 8:00 AM–5:00 PM EST Last 2 Sundays: 8:00 AM–5:00 PM EST Last 3 days: 8:00 AM–10:00 PM EST 1 week post-enrollment: 8:00 AM–8:00 PM EST Responsibilities: Handle inbound calls and inquiries Assist with healthcare applications, eligibility, and enrollment Document interactions in system Qualifications: High School Diploma/GED 6+ months experience Strong data entry, phone, and communication skills Fast-paced environment readiness Customer service/call center experience preferred Bilingual Spanish a plus Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1148 Company DescriptionThis company offers growth and a great group of people to work with.This company offers growth and a great group of people to work with.

Job Description Make a Difference from Home Join a meaningful initiative that helps New Yorkers access long-term, community-based care through Medicaid. As a Remote Bilingual Client Service Representative, you’ll support the New York Independent Assessor Program (NYIAP), providing crucial guidance and enrollment assistance to individuals and families across the state. This is a fully remote call center position ideal for professionals fluent in Bengali, Hindi, or Urdu (plus English) who are committed to public service, health equity, and client-centered communication. Work Schedule Monday–Friday, 8:30 AM–8:00 PM Saturday shifts: 10:00 AM–6:00 PM (some required) You will be assigned an 8-hour shift such as: 10:30 AM–7:00 PM 11:00 AM–7:30 PM 11:30 AM–8:00 PM Key Responsibilities Handle inbound calls regarding Medicaid enrollment and managed care plans Educate clients on available healthcare options and assist with plan selection Accurately process enrollment and disenrollment forms Perform administrative and mailroom-related tasks as needed Provide bilingual interpretation (Bengali, Hindi, or Urdu to English) Document all consumer interactions in internal systems Escalate complex issues appropriately Attend regular training to stay updated on program policies Candidate Requirements Required: Must reside on the East Coast (New York State preferred) High school diploma or equivalent (college degree a plus) Fluent in English and Bengali, Hindi, or Urdu (spoken and written) At least 2 years of experience in customer service or human services Typing speed: 35 WPM or higher Tech-savvy with strong communication and multitasking skills Dependable, punctual, and able to work in a remote team environment Preferred: Experience in a call center, healthcare, or public service setting Familiarity with Medicaid, managed care, or state health programs Remote Work Requirements: Windows 10 PC or macOS Catalina (10.15) or newer Wired USB headset with microphone (Bluetooth not permitted) Stable internet: 25 Mbps download / 5 Mbps upload (no mobile hotspots or public/shared Wi-Fi) Quiet, private home workspace free from distractions Ability to work efficiently with multiple systems or dual screens Why Join Us? Make a meaningful impact in the lives of New Yorkers Be part of a mission-driven program dedicated to public health and equity Work from home while serving diverse communities in need. Submit your resume highlighting your language proficiency and customer service experience. Qualified candidates will be contacted for interviews shortly after application. We are an equal opportunity employer and welcome all qualified bilingual applicants ready to support underserved communities through accessible healthcare services. Company Description1st Choice is a professional management consulting firm with more than two decades of experience delivering innovative consulting, technology, and staffing solutions to federal and commercial organizations throughout the United States. At 1st Choice we embrace diversity of humanity and all it brings to creating an innovative environment. 1st Choice exhibits a compelling workplace through its ethically driven team and diverse academic backgrounds the staff delivers to the organization. We take pride in hiring staff that offers world-class service to support government agencies, corporations, and non-profit organizations nationwide.1st Choice is a professional management consulting firm with more than two decades of experience delivering innovative consulting, technology, and staffing solutions to federal and commercial organizations throughout the United States.\r\n\r\nAt 1st Choice we embrace diversity of humanity and all it brings to creating an innovative environment. 1st Choice exhibits a compelling workplace through its ethically driven team and diverse academic backgrounds the staff delivers to the organization. We take pride in hiring staff that offers world-class service to support government agencies, corporations, and non-profit organizations nationwide.

Job Description Customer Service Representative I Responsibilities: • Responds to telephone inquiries using standard scripts and procedures., • Defines or resolves inquiries received either through written or telephone correspondence., • Gathers information, researches/resolves inquiries and logs customer calls., • Communicates appropriate options for resolution in a timely manner., • Performs customer needs analysis and informs customers of services and resources available to them., • Maintains adherence (attendance, punctuality, use of AUX time)., • All other duties as assigned, • Must have experience working in a call center. Education/Skills/Experience Requirements: • High School diploma or GED., • Excellent communication skills., • Candidates must go through the interview process with the client. Customer Service Representative I *Bilingual Responsibilities: • Responds to telephone inquiries using standard scripts and procedures., • Defines or resolves inquiries received either through written or telephone correspondence., • Gathers information, researches/resolves inquiries and logs customer calls., • Communicates appropriate options for resolution in a timely manner., • Performs customer needs analysis and informs customers of services and resources available to them., • Maintains adherence (attendance, punctuality, use of AUX time)., • All other duties as assigned, • Must have experience working in a call center. Education/Skills/Experience Requirements: • High School diploma or GED., • Excellent communication skills., • Language: Spanish Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule. Work Schedule: Will be discussed during interview Company DescriptionESP Enterprises, Inc. has over 20 years of concentrated experience in the installation, system upgrade, maintenance, and staffing for public transit projects. ESP’s work with industry leading vendors has enabled us to acquire in-depth knowledge and distinctive experience. With an approach of being the project solution for our customers, ESP has distinguished itself as the go to source for the transit industry in the United States. ESP Culture Statement Your ability to work with in our culture is critical for your success. If you can commit to and live with the following principles, you’re the type of person that will be successful and help our company thrive. If you feel this level of engagement is not right for you or you’re not willing to participate with us at this level, then we’re not a good fit for you. Our expectation is that you’ll take the steps necessary to do what you say you’re going to do and be accountable for your actions. In other words, “live above the line.” We know not everyone is ready for this level of performance and we appreciate the honesty for anyone that decides this is not right for them. On the other hand, you would make an ideal candidate to join our company if you’re willing to follow the “above the line” principles. Accountability: See it, own it, solve it, do it. Become part of the solution. Respect others and their feelings. Act now. Ask the question “what else can I do?” Asked the question “what coaching do you have for me?” What can I do better? Personal ownership and pride Reject average Show others that you care Hold each other accountable Steve Phelan President, ESP Enterprises, Inc.ESP Enterprises, Inc. has over 20 years of concentrated experience in the installation, system upgrade, maintenance, and staffing for public transit projects. ESP’s work with industry leading vendors has enabled us to acquire in-depth knowledge and distinctive experience. With an approach of being the project solution for our customers, ESP has distinguished itself as the go to source for the transit industry in the United States.\r\n\r\nESP Culture Statement \r\n\r\nYour ability to work with in our culture is critical for your success. \r\n\r\nIf you can commit to and live with the following principles, you’re the type of person that will be successful and help our company thrive. If you feel this level of engagement is not right for you or you’re not willing to participate with us at this level, then we’re not a good fit for you. \r\n\r\nOur expectation is that you’ll take the steps necessary to do what you say you’re going to do and be accountable for your actions. In other words, “live above the line.” \r\n\r\nWe know not everyone is ready for this level of performance and we appreciate the honesty for anyone that decides this is not right for them. \r\n\r\nOn the other hand, you would make an ideal candidate to join our company if you’re willing to follow the “above the line” principles. \r\n\r\nAccountability: See it, own it, solve it, do it. Become part of the solution. Respect others and their feelings. Act now. \r\nAsk the question “what else can I do?”\r\nAsked the question “what coaching do you have for me?”\r\nWhat can I do better?\r\nPersonal ownership and pride\r\nReject average\r\nShow others that you care\r\nHold each other accountable \r\n\r\nSteve Phelan\r\nPresident, ESP Enterprises, Inc.

Job Description Remote Customer Service Representative (Multilingual) Job Overview We are hiring 30 Remote Customer Service Representatives (CSRs) to support the New York Medicaid CHOICE Project. This is a temp-to-perm opportunity with competitive pay and flexible scheduling. Candidates must be fluent in one of the specified languages and meet technical requirements for remote work. Location & Type • Location: Remote (Eastern Standard Time), • $17/hr – Haitian Creole (8), Spanish (5), • Monday to Friday: 8am to 8pm EST, • Computer or laptop with Windows 10 or MacOS Catalina (10.15), Big Sur (11), MacOS up to 12.5 or newer., • USB plug-and-play wired headset with microphone and noise suppression (Bluetooth headsets not allowed)., • Internet speed: Minimum 25 Mbps download for single user, 50 Mbps for shared connection, 5 Mbps upload (10 Mbps preferred)., • Must connect via Ethernet cable (Category 5)., • Mobile hotspots are not permitted., • Respond to enrollment services calls and provide accurate information., • Educate clients on managed care options., • Assess healthcare needs and assist with health plan selection., • Maintain updated knowledge of the New York Medicaid CHOICE Project., • Assist clients with enrollment/disenrollment processes., • Sort and review enrollment forms for accuracy., • Raise concerns to Central Operations Supervisor., • Provide managed care education when needed., • Work occasional Saturdays., • Excellent customer service skills., • Ability to learn and apply new programs during training., • Strong computer and typing skills., • Reliable attendance and punctuality., • Positive, can-do attitude in a busy work environment., • Prior customer service experience, preferably in a call center., • Minimum two years of experience in human services or public-facing roles., • Effective communication and ability to follow directions., • High school diploma or equivalent required. Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\nWe have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\nMMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\nWe appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at started on your career journey today! Apply to become a part of the MMC Team!\r\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will provide exceptional support to clients within the real estate industry, ensuring their inquiries are handled efficiently and professionally. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the organization. Responsibilities: • Respond to inbound calls and address customer inquiries with professionalism and efficiency., • Manage email correspondence with clients, ensuring prompt and accurate communication., • Handle data entry tasks, maintaining precise and up-to-date records., • Schedule and confirm appointments, coordinating effectively with internal and external stakeholders., • Utilize Microsoft Excel and Word to create reports and maintain documentation., • Process orders and manage related administrative tasks with attention to detail., • Support call center operations by managing both inbound and outbound calls., • Leverage Yardi software to assist with real estate-related customer service tasks, if applicable., • Work collaboratively with team members to enhance client satisfaction and resolve issues promptly., • Maintain a thorough understanding of company policies and procedures to provide accurate information to customers.• At least 1 year of experience in customer service, preferably in a call center or real estate setting., • Proficiency in Microsoft Office applications, including Excel and Word., • Familiarity with Yardi software is highly preferred., • Strong communication skills, both written and verbal, with attention to detail., • Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment., • Experience with inbound and outbound calls, including scheduling and order processing., • Ability to work onsite at least three days per week in New York, New York., • Demonstrated problem-solving skills and a customer-focused mindset.

Job Description Service and Support Manager - Client Services & Operations Manager - Banking Salary: $103,400–$120,000 per year (depending on experience) plus excellent benefits package Schedule: Monday–Thursday 9am–4pm, Friday 9am–6pm; occasional weekend flexibility Location: Bronx, NY United Staffing Solutions is hiring an experienced banking professional for a confidential client, a well-established financial institution in the New York City area. We’re looking for a Client Services & Operations Manager to oversee the bank’s internal service and support functions. This leadership role is ideal for someone who thrives on improving processes, training staff, and ensuring operational excellence across departments. Responsibilities for the Service and Support Manager: • Overseeing internal training programs for bank staff, • Coaching, motivating, and developing team members, • Collaborating with Operations, IT, and Compliance teams to resolve issues and streamline processes, • Leading and managing the service and support department, • Supporting other functional areas within the bank as needed, • Conducting annual performance reviews and providing ongoing feedback, • Ensuring compliance with all bank policies and regulatory standards Qualifications for the Service and Support Manager: • Bachelor’s Degree in Business, Finance, or related field (or equivalent experience), • 5+ years of experience in retail banking, operations, or call-center management, • 2+ years in a supervisory or leadership role, • Proficiency in MS Office Suite, core banking systems, and ticketing software, • Strong knowledge of banking products, services, and compliance requirements, • Excellent leadership, interpersonal, and communication skills, • Willingness to travel occasionally to other branch locations, • Ability to provide three professional references Why You’ll Love This Role: Join a reputable financial institution committed to quality service, operational excellence, and employee growth. You’ll play a key role in shaping internal systems, supporting team development, and enhancing the customer experience behind the scenes. Apply now to learn more about this confidential opportunity. #Bank Operations & Service Manager #Client Services Manager #Banking Operations Supervisor #Branch Support & Operations Manager Company DescriptionAt United Staffing Solutions: We match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are: Our core values include: The values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.At United Staffing Solutions:\r\n\r\nWe match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are:\r\n\r\nOur core values include:\r\n\r\nThe values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Employee discounts, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Training & development Competitive Compensation & Benefits: • Base Salary: Minimum Starting at $60,000+, depending on experience with children, coaching, leadership, and team development., • Bonus Structure: Easily attainable performance tiers:, • Tier 1: Earn an additional $1,200/month ($14,400/year), • Tier 2: Earn an additional $1,700/month ($20,400/year), • Tier 3: Earn an additional $2,200/month ($26,400/year), • $60,000 - $85,000 a year (range refers to base + bonus potential), • Health & Dental Insurance Options, • Paid Time Off & Sick Leave At KidStrong, our mission is clear: We help kids win at life! KidStrong is a science-based kids training program that builds strong, confident and high-character kids through 45-minute, age-appropriate classes led by highly trained coaches. The curriculum is built by child development experts and focuses on three pillars: character, physical and cognitive development. KidStrong General Managers are the leaders of the center it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition. RESPONSIBILITIES: CENTER OPERATIONS • Understand the centers key KPIs and financials to make informed and responsible business decisions., • Build and maintain relationships with KidStrong families that align with our core values and provide exceptional customer service., • Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc., • Daily, Weekly, and Monthly cleaning and maintenance of the center. Delegate center tasks amongst the center team to ensure consistent execution., • Manage center-level employee issues and manage appropriate documentation., • The typical schedule includes 4 weekday and 1-weekend shifts with specific hours dependent on the needs of the center., • Set and communicate coach schedules using appropriate scheduling and communication platforms., • Schedule, promote, and sell KidStrong events, such as camps and parties, to maximize center profitability.SALES, • Maintain flawless lead management by conducting call drives to new and existing leads in the Centers CRM tool., • Responsible for sales, as well as delegating responsibilities to the center staff team, i.e. call drives, trial conversion, and event booking., • Finalize sales and bookings that are generated through online self-sign-up flow., • Source and attend local events to increase brand awareness, and drive incremental leads and memberships.LEADERSHIP, • Foster a coaching culture - see something, say something., • Continuously assess and document Coaches based on the KidStrong Coach DNA profile and class quality., • Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates., • Ensure candidates complete all paperwork to comply with company policy and law., • Lead coaching candidates through the training process and required evaluations., • Manage and support the ongoing professional development of staff through LearnUpon., • Lead Center level staff meetings focused on - development, productivity, programming, and product., • Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in centers., • Attend weekly leadership meetings.COACHING, • Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years old approximately as required by business demands., • Create positive interactions with students and families before, during, and after class., • Understand the why behind the KidStrong curriculum and be able to clearly and concisely communicate it., • Demonstrate and manage the implementation of various programming and curriculum elements., • Use the KS Coaches App to record and provide data (attendance, awards, etc.)., • Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight., • Lead monthly center staff meetings focused on culture, development, product, and performance., • Approximately 3-5 coaching hours per weekSKILLS/QUALIFICATIONS, • An athletic and/or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable!, • Achieve Coach Certification through the HQ Training and Certification team., • Complete training through LearnUpon as required by the HQ Training and Certification team., • Comfortable speaking to parents/guardians regarding a variety of topics., • Prior experience as a pediatric OT/PT is a plus, but not required., • Previous experience in management is required., • Practical work experience with Google and Microsoft platforms., • Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, ADP, and FranConnect is preferred but not required, • Intermediate knowledge of physiology, exercise techniques, and body mechanics.CPR certified. Sphere of Interaction This position will supervise the AGM, Lead Coach, and coaches. The General Manager will consistently lead and mentor their team. Communication and interpersonal skills are essential. The General Manager will work closely with center team members and families. This position will also interact with leadership and KidStrong, Inc. HQ team members. DNA/COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: High Standards • Establishes and holds high standardsNatural Leader, • Creates and embodies culture. Passionate • Stays focused on the KidStrong Goals., • Goal-oriented and high-performing.Command Presence, • Upholds KidStrong Values; creates a vision for others.Teacher, • Communicate and ensure the transfer of knowledge.Professional, • Approaches others in a tactful manner., • Reacts well under pressure., • Treat others with respect and consideration., • Accepts responsibility for own actions., • Follows through on commitments.Performer, • Engaging, Fun, Likable., • High Energy, Clear & Easy to Understand.Mentor, • Develops and nurtures relationships., • Focuses on developing self and others.Planning/Organizing, • Prioritizes and plans work activities; Develops realistic action plans., • Set goals and objectives., • Uses time efficiently., • Plans for additional resources., • Organizes or schedules other people and their tasks.Oral Communication, • Speaks clearly and persuasively in positive or negative situations., • Responds well to questions; Listens and gets clarification., • Demonstrates group presentation skills; Participates in meetings.Written Communication, • Writes clearly and informatively; Edits work for spelling and grammar, • Varies writing style to meet needs, • Presents numerical data effectively; Able to read and interpret written information.Teamwork, • Balances team and individual responsibilities, • Exhibits objectivity and openness to others' views, • Contributes to building a positive team spirit; Supports everyone's efforts to succeed., • Puts success of team above own interests; Able to build morale and group commitments to goals and objectivesCoachable/Low Ego Mindset, • Gives and welcomes feedback., • Encourages exploring of different perspectives to reach common goals and objectives, • Has a growth mindset; Sees every opportunity as one to learn from.Adaptability, • Comfortable calling an audible; continuing or adjusting the play after the audible is called., • Embraces innovation and a quickly changing landscape. Best Idea Wins!

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off Job Title: KidStrong Assistant General Manager Center: KidStrong East 63rd (63rd and 1st) Reports To: Erin Miller, General Manager KidStrong Assistant General Managers are the second in command when it comes to the center. Its the responsibility of the Assistant General Manager to work closely with the General Manager on fostering a culture of learning and development for both their coaches and families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Assistant General Manager is a talented, welcoming, and engaging leader who is focused on delivering an exceptional experience for the kids, families, and team members. RESPONSIBILITIES: CENTER OPERATIONS • Understand the centers key KPIs and financials to make informed and responsible business decisions., • Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service., • Oversee center initiatives i.e. center maintenance, training, brand consistency, etc., • Daily, Weekly, and Monthly cleaning and maintenance of the center, • The schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center., • Communicate any Coach schedule changes using appropriate scheduling and communication platforms., • Sell and schedule events such as camps and parties, to maximize center profitability.SALES, • Maintain flawless lead management by conducting call drives to new and existing leads in the Centers CRM tool., • Finalize sales and bookings that are generated through online self-sign-up flow., • Source and attend local events to increase brand awareness, and drive incremental leads and memberships.LEADERSHIP, • Foster a coaching culture - see something, say something., • Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality., • Partner with the General Manager on onboarding, managing, training, and evaluating coaching candidates., • Manage and support the ongoing professional development of staff through LearnUpon., • Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in centers.COACHING, • Coach students by delivering an evolving curriculum that focuses on Cognitive, Physical, and Character development for ages ranging from walking to 11 years old approximately as required by business demands., • Understand the why behind the KidStrong curriculum and be able to clearly and concisely communicate it., • Demonstrate and manage the implementation of various programming and curriculum elements., • Use the KS Coaches App to record data and provide data (attendance, awards, etc.)., • Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight., • Must be comfortable physically working with kids to ensure proper technique and ensure student safety., • Approximately 5-10 coaching hours per weekSKILLS/QUALIFICATIONS, • Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old is a plus - a passion for working with children is non-negotiable! Comfortable speaking to parents/guardians regarding a variety of topics., • Achieve Coach Certification through the HQ Training and Certification team., • Complete training through LearnUpon as required by the HQ Training and Certification team. ., • Previous experience in management is preferred but not required., • Practical work experience with Google and Microsoft platforms., • Previous experience with systems and platforms such as Glofox, Podium, LearnUpon, CareerPlug, and ADP is preferred but not required. DNA/COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: High Standards • Establishes and holds high standards.Natural Leader, • Creates and embodies KidStrong culture., • Takes initiative.Leads by Example, • Sets tone through actions.Passionate, • Stays focused on the KidStrong goals., • Goal-oriented and high-performing.Command Presence, • Upholds KidStrong Values; creates a vision for others.Teacher, • Communicate and ensure the transfer of knowledge.Professional, • Approaches others in a tactful manner., • Reacts well under pressure., • Treat others with respect and consideration., • Accepts responsibility for own actions., • Follows through on commitments.Performer, • Engaging, Fun, Likable., • High Energy, Clear & Easy to Understand.Mentor, • Develops and nurtures relationships, • Focuses on developing self and othersPlanning/Organizing, • Prioritizes and plans work activities; Develops realistic action plans., • Sets goals and objectives, • Uses time efficiently, • Plans for additional resources, • Organizes or schedules other people and their tasksOral Communication, • Speaks clearly and persuasively in positive or negative situations, • Responds well to questions; Listens and gets clarification, • Demonstrates group presentation skills; Participates in meetings.Written Communication, • Writes clearly and informatively; Edits work for spelling and grammar, • Varies writing style to meet needs, • Presents numerical data effectively; Able to read and interpret written information.Teamwork, • Balances team and individual responsibilities., • Exhibits objectivity and openness to others' views., • Contributes to building a positive team spirit; Supports everyone's efforts to succeed., • Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.Coachable/Low Ego Mindset, • Gives and welcomes feedback., • Encourages exploring of different perspectives to reach common goals and objectives., • Has a growth mindset; Sees every opportunity as one to learn from.Adaptability, • Comfortable calling an audible; continuing or adjusting the play after the audible is called., • Embraces innovation and a quickly changing landscape. Best Idea Wins!

Job Description General Manager About UsPride Live is a 501(c)3 organization dedicated to accelerating awareness and support for the LGBTQ+ community through social advocacy and community engagement. We're committed to advancing the fight for full equality. About the PositionWe're seeking a dynamic and versatile General Manager to join our small but growing team at the Stonewall National Monument Visitor Center (SNMVC) in New York City. This role is crucial in maintaining the first LGBTQ+ visitor center within the National Park Service. Key Responsibilities • Lead and manage daily operations of the SNMVC, including creating and maintaining staff schedules, supervising staff performance, ensuring cleanliness and functionality of the space, and troubleshooting operational issues as they arise. Develop and implement standard operating procedures for safety, security, and efficiency., • Prepare, monitor, and report on operational budgets. Maintain accurate financial records, ensure appropriate allocation of funds, and oversee expenses in alignment with organizational policies., • Serve as the primary point of contact for security and emergency situations, maintaining and enforcing all established safety protocols. Remain on-call during operating hours and outside hours as needed for urgent matters., • Oversee and manage merchandise creative, planning, ordering, and sales in partnership with vendors and community partners., • Manage and coordinate all internal and external events hosted at the SNMVC, including logistics, staffing, vendor communication, and space readiness before and after each event., • Serve as day-to-day on-site liaison with the National Parks Service and National Park Rangers assigned to the Stonewall National Monument., • Lead volunteer recruitment, training, and management., • Ensure compliance with lease terms, regulations, and safety standards., • Manage the visitor experience, including exhibits and installations, events, and retail operations., • Collaborate on fundraising initiatives and community outreach programs., • Handle basic facility maintenance and vendor management., • Provide direct supervision and support to all Visitor Center staff, ensuring adherence to policies and procedures and maintaining a consistently high standard of customer experience., • Ensure daily opening and closing procedures are consistently followed and documented, and that the site is ready for public access each morning and properly secured at closing., • Perform additional duties as required. Qualifications, • 3-5 years of experience in sales, and operations management, preferably in a nonprofit, museum, or visitor center setting., • Strong organizational and problem-solving skills., • Excellent communication and interpersonal abilities., • Proficiency in budget management and basic financial reporting., • Familiarity with POS systems and retail operations., • Passion for LGBTQ+ rights and social justice., • Ability to work flexible hours, including weekends and holidays., • Bachelor's degree preferred, or equivalent experience. Physical Requirements, • Ability to stand for extended periods and lift up to 30 pounds., • Comfortable working in various weather conditions (indoor and outdoor)., • This is an on-site, full-time position that requires a consistent presence at the SNMVC five days a week, including availability during operating hours, special events, and holidays, as business needs dictate. The role requires a high degree of visibility and leadership within the space. Compensation, • Salary range: $90,000 - $110,000, based on experience., • PTO and paid holidays included., • Medical/Dental/Vision Benefits included. Location, • On-site at the Stonewall National Monument Visitor Center, New York City., • No remote work option is available for this position. Pride Live is an equal opportunity employer, committed to attracting, developing, and retaining exceptional people. We welcome and encourage applicants for all positions respecting the full spectrum of education, experience, age, race, creed, color, national origin, sex, religion, physical or mental disability, sexual orientation, gender identity, gender expression, ancestry, marital status, veteran status or other military status, or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination), or any other characteristic protected by federal, state, or local law. Kiwi Partners is an Equal Opportunity Employer. Kiwi does not unlawfully discriminate in employment opportunities or practices on the basis of actual or perceived age, race, creed, color, national origin, sex, religion, physical or mental disability, medical condition, sexual orientation, gender, gender identity, gender expression, ancestry, marital status, veteran status or other military status, legal alien status or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination),or any other characteristic protected by federal, state, or local law. Powered by JazzHR asTEkrdh4o

Job Description Description Job Summary: -Operates Attendant, Page, and Answering Service consoles. -Performs job-related clerical duties. Telephone Operations: -Operate Amcom PC operator workstation to receive, direct, and place internal and external calls according to policy. -Initiate page calls on the computer system, radio long range, and aural page systems. Performance Expectations: -Provide quality telephone operator coverage utilizing all the features of the AMCOM Call Center application. -Provide page support in a timely and accurate manner. Page System Support: -Operate radio page system according to FCC regulations. -Program Zetron paging system changes as necessary. -Assist in maintaining record of local calls and air call paging. Performance Expectations: -Provide quality customer service for page system users. -Assist with Zetron testing, pager configuration/troubleshooting, and database updating, as needed. Emergency Support: -Perform all duties for medical and surgical emergencies in conformity with emergency policies and procedures. -Respond to all emergency calls such as: Medical Emergency, Fire (manually count bells), Bomb Threats, and other disasters. -Follow procedures as documented in departmental procedures and follow up on all calls. -Document all emergencies for reporting to the Emergency Preparedness Committee. Performance Expectations: -Provide emergency response and notification services following documented notification procedures, including following escalation processes as required. -Follow all required documentation and notification instructions. On Call Schedule Maintenance: -Receive on call schedules from departments and enter into the computerized Amcom system for use by evening, night, and weekend staff. -This information will also be transferred to the website to be used by all employees. Performance Expectations: -Provide transcription service for on call schedules in a timely and accurate manner. Answering Service: -Receive information from Doctors Answering Service and enter into the computerized Amcom System for use by evening, night, and weekend staff. Performance Expectations: -Provide transcription service for doctor’s answering service information in a timely and quality fashion. Administrative and Clerical Support: -Prepare telephone toll and message unit charge tickets for each call placed for department individuals. -Change batteries on page units as necessary. -Transmit Telex messages and distribute incoming messages to appropriate departments. -Respond to TTY unit (hearing impaired) when necessary. Performance Expectations: -Assist with financial management, inventory management, message delivery, and related ancillary clerical or operational tasks as needed. Problem Management: -Receive, record, and forward all trouble calls for off-hours trouble reporting. Performance Expectations: -Provide support, following documented processes, for all telecommunication-related and possibly miscellaneous trouble calls that are received. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Oct 28, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionBenefits: • 401(k), • Paid time off, • Training & development Patient Call Center Agent Job Responsibilities and Duties: Answer all incoming calls, and address patients inquiries, needs, complaints, or other issues Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued Utilizing EMR system for patient demographic updates, prescription requests, and scheduling appointments Assisting in patient translation, if required Process all incoming voicemails and tasks to Front Desk Team Member, Providers, and Management accordingly Confirm patient visits for next day appointments Identify and escalate issues to management Complete daily call logs and reports Sorting and filing all incoming fax correspondence Other duties as assigned Patient Call Center Agent Qualifications and Skills: High school diploma or equivalent Superior active listening, verbal, and written communication skills Knowledge of customer service practices and principles Excellent data entry and typing skills Ability to handle stressful situations appropriately Fluency in Spanish EMR experience a bonus Benefits: • Holiday pay, • Commuter benefits, • 401K, • Bereavement leave, • On-the-job training, • Paid time off, • Paid training, • Promotional/growth opportunities, • Full-time/Part-time opportunitiesJob Types: Full-time, Part-time Education: • High school or equivalent (Required)Experience:, • Customer Service in a medical setting: 1 year (Required)Language:, • Spanish (Required)

Job Description We are looking for a number of Customer Centre Representatives. You will be working for an industry leader in the BPO space and helping their clients. We are expecting a large number of applicants, so please be patient with us, and will revert as soon as we can. Requirements As part of the day-to-day operations, the associates will be expected to perform the following: • Manage customer accounts for their end-to-end service activation., • Informing customers about the process scheduling of appointments and service activation, • Effective and efficient use of all relevant systems to access information and provide relevant solutions for the customer, • Engage customers by utilizing effective questioning techniques to identify issues, • Time management and the ability to prioritize workloads to meet targets, • Meet all productivity and quality performance measures related to the role To be successful you will have: • Proven experience working in a fast-paced call center or customer service environments, • Customer-centric and should be committed to improving customer experience., • Possess effective problem-solving skills and have the ability to deliver timely resolution., • Ability to work under pressure and handle difficult customers., • Ability to communicate effectively with customers, Field Technicians, and Personnel from other parts of the business., • Analytical and technical skills (e.g. database, telecommunication systems), technically appropriate communication skills, clear understanding of all processes/work instructions, and an understanding of network and products specific to the role About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at . Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

Job Description Amalgamated Bank is seeking an Online Services Administrator to be responsible for the administration, procedural controls and processing of all aspects pertaining to the Online Banking services. Keep abreast of product upgrades, identify risk and exposure, develop control procedures, and serve as liaison between the EBD, vendors, and other pertinent Bank departments. By joining our team, you’ll be joining a Bank that believes that that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Administer and maintain the online banking application and enrollment approval process. Coordinate end-user verification with the respective Amalgamated branch and/or department., • Create, distribute and verify relevant daily reports through various systems/applications to keep customer information current across all pertinent applications., • Perform daily file maintenance on deposit processing host and other administration applications to keep customer information current across all pertinent applications., • Work with relevant daily reports from various systems and applications to ensure operational and risk compliance with Bank policy procedures and controls., • Create and maintain all electronic logs associated with the Online Banking product by using Microsoft Office or other computer applications., • Review applications, reports, and other Online Banking documentation for accuracy., • Communicate with customers and branch personnel via email, interoffice mail and telephone to resolve problems regarding all facets of the Online Banking services. Follow up on outstanding issues or documents to ensure timely completion and resolution of all processes., • Administration of the various online banking services, the operational functions and technical support to Bank’s customers. Using all prescribed means to ensure customer satisfaction., • Assist with fraud investigations., • Ensure timely and accurate posting of incoming international wire transfers or domestic wire transfers without a profile in the system. Verify wire instructions to host application, create customer profiles, provide notification to the appropriate parties and generate posting files as per department schedule to make these files available to the applicable interfacing applications., • Review all outgoing manual international and domestic exception wire transfers to ensure all required information is correct and accurate (i.e. receiving bank, beneficiary, address, etc.) to avoid exposure of non-adherence. Process information for outgoing wire/messages via the relevant wire system., • Collect and verify wire instructions using department call back procedures. Record details in tracking logs; perform daily reconciliation of new/current day entries., • Download international wire report and inspect for possible customer transactions (i.e. DDA’s, credits). Process, review and summarize activity., • Contract foreign currency for processing of foreign currency wires and drafts. Collect instructions and schedule payment adhering to all applicable guidelines., • Reconcile DDA’s, savings, Federal Reserve and perform department proof accurately & timely. Perform reconciliation of prior day late and current day wires including reports from all interfaces. Review all vendor generated reports relating to wire delivery and reconcile back to the Federal Reserve Bank., • Investigate and respond to customer and inter-departmental inquires regarding wire transfers., • Prepare correspondence and transmit to appropriate Financial Institution as requested to facilitate resolution of pending transfers. Conduct audits of open investigations i.e. Non receipt notes, recall request, update request etc. Follow-up with applicable parties both internal and external to resolve each case., • Research and process all ACH reclamation requests, complying with regulatory deadlines. Affect offsetting entries, create tracking logs etc. to avoid duplications and streamline processing., • Prepare communication/reporting for originations/exceptions and reclamations items for affected parties to notify of status and resolution., • Research and respond to customer’s inquiries regarding Electronic Funds Transfer (EFT) timely., • Administer and participate in training and cross training in all existing and future EBD functions., • Enforce and adhere to all internet security, policies and operating procedures; report any and all violations to department management. Advise on operational discrepancies and assist in policy modifications., • Make recommendations to EBD officers concerning online services policies and procedures. Conduct and/or verify related weekly and other periodic audit review., • Monitor Online Fraud System, contact customer regarding suspicious transactions to verify the legitimacy of the transaction., • Back up all functions related to the department, as needed., • Perform various related administrative duties as directed by manager. Knowledge, Skills and Experience Requirements: • High school diploma or equivalent., • Excellent computer skills including Microsoft Access, Word, Excel and PowerPoint., • Excellent oral and written communication skills., • Excellent customer service skills., • Knowledge of branch banking., • Thorough knowledge of Bank wide operations., • Minimum two (2) years of related banking reconcilement experience., • Good mathematics and investigative skills., • Knowledge of compliance laws., • Prior data entry experience required. Our job titles may span more than one career level. The starting base salary for this role is between $41,500.00 – $49,500.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description Customer Experience Assistant, Sales - Nolita & Manhattan, NY Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This in-person role is available at the following New York City locations: • Manhattan Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR ImNIbQ7Soc

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customers call, collect relevant information, • Refer to premade scripts for a variety of customer service topics, • Create appointments.Qualifications, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionAbout Elite Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care! Job Summary: Responsible for triaging all after hours scheduling and client calls. Ensures that ongoing client visits are adequately staffed for following day. Frequent communication with clients, families and care center staff. Essential Functions: • Schedules visits as needed based on the needs of the office and patients., • Communicates patient schedules to field staff and job duties for assigned shift(s)., • Documents all actions accurately and appropriately in the scheduling system., • Works with office leadership on any outstanding patient’s needs. Escalation as needed., • Documents all information and worked time on the on-call log., • High School diploma or equivalent required., • One or more year(s) of scheduling experience preferred., • Excellent written, verbal and interpersonal communication skills., • Strong computer/data entry and software skills., • Experience working with scheduling related software., • Basic understanding of medical terminology., • Work remotely from home long periods of time on the phone, • Flexible with availability at night, weekends, and holidaysPay Range: The compensation for this position is $22–$24 per hour for active working time, and $2 per hour for waiting time.Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. EHC1000 HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR bie5CEcy9K

Job Description This is a remote position. Green Clean Services About Green Clean Services Green Clean Services is a trusted cleaning and maintenance company headquartered in Euless, Texas. Our mission is to deliver exceptional service and create lasting client relationships built on trust, reliability, and quality. As we grow, we’re expanding our remote customer support team to continue providing excellent communication and care to our customers across the region. Job Summary We’re seeking a Full-Time Remote Contact Center Customer Service Representative to support our clients through inbound calls, emails, and chat. You’ll help schedule services, resolve customer inquiries, and ensure every interaction reflects our company’s commitment to professionalism and care. If you have strong communication skills, enjoy helping people, and want to work remotely for a reliable company — this role is for you. Pay and Schedule * $21.00 per hour (paid bi-weekly) * $43,680 yearly * Full-time, remote position * Flexible schedule (Monday–Friday; occasional weekend availability) * Equipment and training provided Key Responsibilities * Handle inbound and outbound customer communications (phone, email, chat) * Schedule cleaning and maintenance appointments using internal systems * Provide accurate information about services, pricing, and company policies * Manage and update customer records with accuracy * Resolve customer concerns with professionalism and empathy * Collaborate with field teams to ensure timely and accurate service delivery * Meet performance goals for response time, quality, and customer satisfaction Requirements * Previous customer service, call center, or administrative experience preferred * Strong written and verbal communication skills * Comfortable using CRM systems, email platforms, and scheduling tools * Quiet, distraction-free home workspace with reliable internet connection * Dependable, organized, and self-motivated * High school diploma or equivalent required; college coursework a plus * Must be authorized to work in the U.S. and reside in Texas (preferred) Benefits * Hourly pay at $21/hour or $43,680 yearly * Paid virtual training * Performance-based bonuses * Flexible schedule * Paid time off (PTO) after eligibility period * Career advancement opportunities * Supportive, team-oriented remote environment Work Location: * Remote Equal Opportunity Employer Green Clean Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Bilingual (English/Spanish) applicants are encouraged to apply.

Job Description Akkodis is seeking a Call Center Customer Service for a Contract job with a client in New York, NY(Remote). The ideal candidate thrives in fast-paced, tech-savvy environments and communicates with clarity and empathy. They’ll proactively manage orders, resolve customer issues, and contribute insights to improve team processes. Rate Range: $16/hour to $20/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Call Center Customer Service job responsibilities include: * Responding to customer inquiries via phone, email, or chat in a timely and professional manner * Resolving product or service issues with empathy, accuracy, and urgency * Documenting customer interactions and updating account information in internal systems * Following communication scripts and standard procedures while offering personalized solutions * Collaborating with team members and other departments to ensure a seamless customer experience Desired Qualifications: * High school diploma or equivalent; associate or bachelor’s degree preferred * Minimum of 1 year experience in a customer service or call center environment * Strong verbal and written communication skills in English * Proven ability to handle high call volumes with professionalism and efficiency * Excellent problem-solving skills and ability to think quickly under pressure * Comfortable using CRM systems, call center software, and digital communication tools * Typing speed of at least 40 WPM with strong attention to detail * Ability to work flexible hours, including evenings and weekends if required If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Pay Details: $16.00 to $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job Description General Summary We are currently seeking an experienced IT professional to handle desktop support incidents and service requests submitted by users across our organization. As a Service Desk Analyst, you will be responsible for installing and troubleshooting all hardware, software, and network related equipment. Though some work may be done remotely, there is a heavy emphasis on deskside and onsite support as issues assigned are escalated from our Level 1 call center. Essential Job Functions/Responsibilities: • Customer Satisfaction: Maintain high level of customer service by receiving and handling all tangible issues in a courteous professional manner., • Incident and Service Management: Handle assigned Service Desk incidents or service requests. Escalate and collaborate with our other internal IT groups such as Network, Infrastructure, and Applications accordingly., • Asset Management: Maintain inventory of computer equipment during the process flow of new hire, transfer or termination requests., • Knowledge Management: Actively participate in the development and documentation of the technical and public Knowledgebase and Training. Qualifications: • Bachelor’s degree in computer science or information systems., • 3-5 years minimum experience in a related IT position (Service Desk/Deskside Support, Systems Administrator, etc.), • Excellent customer service skills and ability to maintain a high level of customer satisfaction, • Outstanding verbal and written communication skills, • Strong knowledge of Windows operating system, • Strong knowledge in Microsoft Office 365 applications, • Strong knowledge in mobile platforms (Android and Apple iOS), • Knowledge of network hardware and concepts (switches, routers, TCP/IP, DNS, WAN, LAN, SMTP, SMB, VOIP), • Experience with Azure, Active Directory, Exchange, and Teams, • Experience using any kind of incident management systems (ServiceNow (preferred), BMC Footprints/Remedyforce, HEAT), • Experience with Citrix Workspace and supporting thin clients in a Citrix environment, • Familiarization with PC imaging and deployment processes (Image, Inventory, Deploy, User Orientation), • Experience working in a corporate environment including supporting C-level executives, • Experience managing or taking team lead on IT related projects, • Maintain a clean, neat, and organized environment in our offices, • Must be self-motivated and reliable

Job Description Company Description Carlisle Travel Management, a Branch of Tzell Travel Group is a well-established Travel Management Company in the United States. The company has been in business since 1941 and has three divisions: Corporate, Incentive, and Leisure Travel. Carlisle Travel Management services clients from Fortune 500 Corporations, to Entertainment clientele to Celebrities to individual vacations. The company offers high-touch, personal service, and value to its customers. Role Description This is a contract, remote role for an Independent Travel Agent. The Independent Travel Agent will be responsible for making reservations and travel arrangements, providing exceptional customer service, and promoting and selling travel services to clients. Qualifications • Experience making reservations and travel arrangements, • Strong customer service skills, • Demonstrated ability to sell and promote travel services, • Excellent communication skills, both written and verbal, • Ability to work independently and remotely Our Services Our Experience Our Promise Whether you are looking for Corporate Travel Management, Employee Incentive Programs, or Leisure Travel Solutions, Carlisle Travel Management has the experience and expertise to get you to where you need to go. Our devotion to one-on-one personal service sets us apart from the other travel management companies, or their outsourced and out-of-touch call-center. Our customers have direct access to real, knowledgeable people who are more nimble, flexible and responsive to your needsOver 80 Years of Travel Excellence\r\nCarlisle Travel Management, a Branch of Tzell Travel Group is one of the oldest, most established Travel Management Companies in the United States. Carlisle Travel Management is made up of three divisions: Corporate Travel Management, Incentive Travel, and Leisure Travel, servicing clients from Fortune 500 Corporations, to Entertainment clientele to Celebrities to individual vacations. Since 1941, Carlisle Travel Management has offered unsurpassed professionalism, high-touch service, and value to our customers.\r\n\r\nOur Services\r\nOur Experience\r\nOur Promise\r\nWhether you are looking for Corporate Travel Management, Employee Incentive Programs, or Leisure Travel Solutions, Carlisle Travel Management has the experience and expertise to get you to where you need to go. Our devotion to one-on-one personal service sets us apart from the other travel management companies, or their outsourced and out-of-touch call-center. Our customers have direct access to real, knowledgeable people who are more nimble, flexible and responsive to your needs

Job Description Job Title: Field Support Specialist Reports To: The Field Support Specialist, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Mail Services • Provides exceptional world class service to all clients (in all forms of communication). Reprographics Services Office Services • Maintains the Office Services Center area in a neat and orderly fashion., • Service and replenish the pantry, conference, kitchen, or meetings areas., • Provides general and preventative office maintenance & repair duties., • Oversees office equipment maintenance and safety tests., • Breakroom organization, cleaning, and stocking., • Meeting room and conference room set ups., • Monitors level of office supplies on the floors while replenishing., • Inventories office supplies and orders accordingly. Front of House • Provides reception or concierge (front of office) coverage as needed., • Welcome guests receive and catalog guest information, and orient new clients., • Answers and properly routes global calls,, • Logs visitors into the registration system., • Provides light administrative support to staff as directed Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • MS Office Suite experience with intermediate to expert competency., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD (Multi-Functional Device) equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance., • Ability to walk bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery., • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability). Travel: • Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation., • Assignments can include traveling from one SPS site to another SPS site after your arrival to your "home" location as required by business need., • Travel distance will be predominately within the FSS's assigned region Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionCompany Description R25_0021153 *US role; must sit in US at time of application to be considered. ***Note - This role includes a base salary and is eligible for a performance-based sales incentive #LI-Remote Job Description About this job NielsenIQ is a leading market research firm. Our Financial Services team provides alternative data products to hedge funds, mutual funds, and private equity firms through first party and third-party data sets. NielsenIQ is looking for a Salesperson with 7+ years of experience selling data-driven research / products / services to the buy-side investment community. Candidates must be passionate about capital markets, data and technology. Candidates must also be very comfortable interacting with prospects over the phone and in person. Responsibilities: * Systematically call / email prospects to market NielsenIQ’s products. * Manage a pipeline of new business from initial conversation to close of sale. * Gather market intelligence and contribute to new product development to meet changing client needs. * Provide internal reports to management as required. * Participate in ongoing training / developmental programs. Qualifications * A minimum of 7+ years of experience selling data-driven research / products / services to the buy-side investment community. * Bachelor's degree required, preferably in Finance, Economics or Marketing. * Understanding of financial markets and technology; knowledge of investment research products and current software technologies are a plus. * Outstanding verbal, written and presentation skills, with the ability to communicate clearly and effectively. Manage the sales process through targeted phone calls, one-on-one meetings, and group presentations. * Must be proficient with Microsoft PowerPoint, Excel and Word. * A high level of motivation, the drive to take initiative and work both independently and as a team member; a self-starter. Follow-through is an absolute must have. * Strong business development experience with the ability to sell into, and represent the firm, at all levels within a financial services organization. * Proven ability to maintain a high level of activity to reach an aggressive set of sales goals and objectives. * Ability to work with minimum supervision and with structure, focus and determination. Personal Attributes: * Entrepreneurial and ambitious with a drive to succeed. * Willing to work long hours. * Goal and detail oriented. * Sense of urgency and service-orientation both internally and externally; strong customer service skills. * Ability to add value by using creativity and independent thinking. * Intellectual curiosity, initiative, resourcefulness, and tact. * Strong work ethic with professional behavior & appearance and personal integrity. * Excellent negotiation and listening skills. * Strong organizational skills. * Able to work effectively with team members with uncompromising ethics, initiative and integrity. US Benefits • Comprehensive healthcare plan (medical, Rx, dental, and vision)., • Flexible spending accounts and a Health Savings Account (including company contributions)., • Life and AD&D insurance., • 401(k) retirement plan including company matching contributions., • Disability insurance., • Tuition Reimbursement., • Discretionary paid time off program and 11 paid holidays., • Flexible working environment, • Volunteer time off, • LinkedIn Learning This role has a market-competitive salary with an anticipated base compensation of the following range: $117,250.00 - $137,500.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more. Additional Information Our Benefits • Flexible working environment, • Volunteer time off, • LinkedIn Learning NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the

Job DescriptionAmalgamated Bank is seeking an enthusiastic Branch Administrative Support Manager. Reporting to the Branch Sales & Service Manager, the Branch Administrative Support Manager (BASM) manages all operational, audit, and training activities of a branch. Responsible for the overall success of the branch operating model, including staff training, audit compliance, updating/revising branch policy and procedures, operational integrity of the branches, transactions/operations, servicing, and special projects related to the branch and Online Branch channels. The BASM ensures all branches have sound operations, meeting audit, compliance, and regulatory expectations. The BASM oversees onboarding and training for all branch employees. Consistently meets with internal departments to review overall bank policies and procedures By joining our team, you’ll be joining a Bank that believes that that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Ensures operational requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets., • Takes ownership of complex account servicing and error resolution issues, including those escalated by other Retail Staff. Works with the Retail Sales and Service Manager to provide coaching and guidance to improve and reduce future problem resolution/escalations., • Provides training to branch new hires and ongoing training for updates on systems, procedures, policies to existing branch staff. This includes, but is not limited to Horizon platform, consumer online banking platform, commercial online banking platform, and new account origination. Training can be conducted in our Headquarters, or virtually via MS Teams, • Updates Training Materials and Creating Job Aids for branch staff, • Updates and revises retail branch policies and procedures as needed and provides updates to existing programs or product features., • Assess, suggest, and implement new procedures, workflow processes, or systems to increase operational efficiency, • Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies., • Maintains internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable., • Ensures branches operate within regulatory and compliance expectations and pass all branch audits, • Manage operational risk for the retail network by following policies, guidelines, and regulations, • Create a strong workforce by developing individuals in the banking operations team, • Oversee the processing of loans, deposits, and other banking activities to ensure accuracy and accountability, • Oversee implementation of bank operations projects to ensure alignment with expectations and strategic initiatives, • Engage with Audit, Regulators, Community, • Work and collaborate with other business lines to include Operations, Amalgamated Investment Services team, Electronic Banking, Call Center and Loan Servicing, • Makes decision on branch closings and liaises with compliance/legal departments to notify regulators of such actions, • Liaises with 3rd party vendors for any product, service, or operational enhancements/issues related to branch operations, • Reviews branch monthly self-audits, • Conducts Branch Quarterly Inspection, • Monitors and ensures Timely Research and Remediation of Chase Open items , Fed open items and Suspense GL, • Conducts Daily Review of all operational items for Branches with 3 or less staff, • Monitors Daily processing of teller work in Imagecentre and ensures work is decisioned and closed for BOSS processing overnight, • Provides first line escalation for Branch Support for immediate System issues. Constraints may require opening ticket with FIS, • Provides BOT Operations and Product support for Horizon XE updates to test releases, • Provides BOT Operations support to address Branch issues needing resolution such as operational errors, • Provides Finance Support with Unposted GL pertaining to branch entries, • Monitors Branch requests from call center and other internal areas emails to ensure response and completion, • Monitors AB internal mailbox ensuring items are processed and decisioned, • Monitors New Accounts Report, Maintenance Report, and IRA Issue Report to ensure remediation, • Monitors San Francisco ATM proof and Loading, • Monitors Payments One and Vision4 for ATM outages, • Creates and maintains Share Point maintenance for Branch Share point sites, • Other duties as required Knowledge, Skills and Experience Requirements: • This position reports to the Branch Sales & Service Manager and has a sound working knowledge of the overall operations of the branch., • Education and Experience Required:, • Bachelor’s degree; or in lieu of degree, a minimum of four (4) years of relevant professional experience., • At least three (3) years of proven sales experience, • Minimum of two (2) years’ managerial experience or demonstrated leadership abilities., • Demonstrated strong knowledge of business banking products and services, with proven expertise in client relationship management., • Strong financial services product knowledge preferred., • Proficiency in common PC software, including Microsoft Office applications (Word for word processing and Excel for spreadsheets)., • Experience using the internet for business applications, and proficiency with email platforms., • Excellent communication and interpersonal skills, with the ability to interact professionally with personnel at all levels and with business partners across the organization. Our job titles may span more than one career level. The starting base salary for this role is between $110,000.00 – $125,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.

Job Description IT Support Associate, End User Experience Position Overview: Brilliant Earth is hiring an IT Support Associate to join our IT team. As a member of the IT team, this role will be instrumental in ensuring that our end users receive unparalleled support and assistance, enabling them to achieve their goals seamlessly. This person must be a customer-oriented problem solver who thrives in a dynamic and fast-growing environment and possess a passion for delivering exceptional user experiences. This role requires full-time in-office attendance at our Secaucus Distribution Center location. The targeted budget for this position is $65,000-$70,000 annually. This compensation budget range may be adjusted at any time at the discretion of the company. You will: • Deliver outstanding customer service by promptly addressing end users' technical inquiries and providing solutions that meet their needs in-person, and through our ITSM solution (Freshservice), along with chat (Teams) and remote session when needed (TeamViewer)., • Manage and support various hardware components, including computers (PC and Mac), printers, QR scanners and wireless network. Ensure the availability, reliability, and security of these systems to enhance end user productivity., • Diagnose and resolve technical issues reported by end users, leveraging your exceptional research and problem-solving skills to identify root causes and implement effective solutions., • Efficiently manage and resolve tickets (incidents and service requests) reported by end users though our Ticketing Solution, ensuring minimal disruption to their workflow and delivering timely solutions, fulfilling the Company’s SLAs., • Control on-site Inventory and oversee the entire laptop lifecycle: receiving new devices, refurbishing used ones, maintaining accurate inventory levels, and securely shipping laptops to new hires across the company., • Partner with HR to seamlessly onboard new employees by ensuring their laptops are delivered and ready for use upon arrival and facilitating a smooth technology setup process., • Streamline the offboarding process by collecting company laptops, securely wiping data, and updating the Asset Management system to reflect equipment return., • Adapt and thrive in a fast-paced, dynamic startup environment, where priorities may shift, and new challenges arise regularly., • Utilize your expertise in SAML/LDAP (OKTA) to manage user identities, access permissions, and authentication, ensuring secure and efficient access to company resources., • Provide comprehensive support for Office 365 applications, assisting end users with configuration, access, and usage queries., • Assist with onboarding new employees, ensuring they have the necessary technology setup and conducting training sessions to enhance end user proficiency with our systems., • Create and maintain detailed documentation on support processes, troubleshooting steps, and frequently asked questions, facilitating knowledge sharing and continuous improvement., • Collaborate with cross-functional teams to address complex technical issues and contribute to the improvement of our IT infrastructure and user experience., • 2+ years’ proven experience in providing end user support, ideally in a startup or dynamic environment., • Experience in managing and supporting hardware components such as computers (MAC and PC), printers and Scanners., • Excellent problem-solving skills with a passion for conducting in-depth research to find solutions., • Outstanding customer service skills with the ability to communicate technical information to non-technical users effectively., • A team player with excellent interpersonal and communication skills., • Highly organized and capable of multitasking in a fast-paced environment., • Knowledge in SAML/LDAP (preferably in OKTA) and Microsoft 365., • MDM tools (JAMF and Intune) knowledge, • Hardware cleanup/maintenance for on-site printers At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR p5OcwjQ6r1