Customer service consultant jobs in Los Angeles, California - Page 3Crear alertas

Job Description Overview Cellular Sales is Growing! Average and High-End Sales Consultants earn $57,600 – $110,000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+. Why Join Cellular Sales Our wireless sales consultants help others connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust. What We Offer We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here’s what you’ll get when you join us: • Life-Changing Income: The highest commissions in the industry, • First rate health benefits: Including health/vision/dental, and life insurance, • Security for your future: 401(k) with ROTH option to save for retirement, • Performance Incentives: Top performers receive trips, gifts, and prizes, • Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced sales leaders, • Advancement Opportunities: We promote from within and encourage growth, • Outstanding Company Culture: A healthy community that fosters collaboration and mutual success, • Community Involvement: Impact the lives of people where you live through local events and volunteering Responsibilities As a Sales Consultant, you will service the customer’s needs, make recommendations based on their specifications. • Develop new consumer and business accounts, • Provide outstanding service during and after the sale, • Recommend changes in products and services, • Stay current on the newest technology products and services What We Are Looking For • Driven, enthusiastic people with a positive attitude, • Willingness to learn and utilize proven techniques to grow your business, • Effective verbal, written, and interpersonal skills, • Self-motivated to successfully manage responsibilities, • Strong negotiating and follow-up skills, • Understanding of new technology products and services If you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let’s talk. Opportunity awaits, apply today! #2024CC

Job Description Job Title: IT Support Specialist - Connectivity Support Work Type: Primarily Remote – Some travel to sites as needed Location: MUST be local to one of the following: Seattle, Portland, Los Angeles, Phoenix, Detroit, Indianapolis, Charlotte Period: Appx. 6 months starting 09/09/2024 – potential for extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $35 – $40/hr Contract Type: W2 only Scope of Services: The IT Support Specialist - Connectivity Support position will perform duties virtually and onsite at customer locations to support the implementation of POC Link cloud server and perform software upgrades with our ID NOW™ instrumentation. Instrumentation may be deployed in hospitals, laboratories, clinics, schools, long-term care facilities, pharmacies, and other clinical and non-clinical settings. Support will include utilization and advising customers on the intended use and the business impact of adoption or integration of POC Link, as well as answering questions and sharing best practices on use of solutions in various settings. Ability to perform preliminary troubleshooting is also required as part of this role. Position will monitor and report customer practices and testing locations as well as report key learnings. Tracking of customer testing locations and tracking installation status is also required. Role, Responsibilities, and Deliverables: • Monitor e-mail, web and phone intake channels to respond to customer inquiries, • Answer product related questions including implementation and troubleshooting, • Capture of data for customer interactions and performed tasks in customer relationship management (CRM) system, • Identify needs which require further consultation with customer; escalating complex questions and issues to the Technical Services or Technical Consultant and Management teams as required Education & Experience: • Associates degree in IT-related fields, • Minimum of 3 years of experience, • Competent in computer operation including Microsoft Teams, Word, Excel, PowerPoint, and Outlook in addition to PDF files, • Competent in cloud network and server utilization practices, • Proficient in cybersecurity practices, • Familiar with common firewall resolution practices, • Competent in routers, switches, ethernet ports, and Wi-Fi bridges configuration, • Familiar and understands most routing protocols with WAN/LAN networks and TCP/ICP Infrastructure, • Ability to work with a diverse team on multiple tasks as an individual contributor in a fast-paced, changing environment is critical, • Ability to leverage and/or engage others to accomplish tasks and projects, • Multitasks, prioritizes and meets deadlines in a timely manner, • General understanding of sales, customer service and consulting functions, • Strong organizational and follow up skills, • Excellent verbal and written communication skills and attention to detail, • Demonstrated ability to carry out assignments with minimal guidance in an accurate, dependable manner, • Familiarity with Salesforce CRM, • Previous experience in medical facilities, with customer facing support

Job Description Job Title: IT Support Specialist - Connectivity Support Location: Primarily Remote – Some travel to sites as needed – Must be local to Los Angeles, CA or Phoenix, AZ Period: 09/09/2024 to 02/22/2025 – potential for extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $35 – $40/hr Contract Type: W2 only Scope of Services: The IT Support Specialist - Connectivity Support position will perform duties virtually and onsite at customer locations to support the implementation of POC Link cloud server and perform software upgrades with our ID NOW™ instrumentation. Instrumentation may be deployed in hospitals, laboratories, clinics, schools, long-term care facilities, pharmacies, and other clinical and non-clinical settings. Support will include utilization and advising customers on the intended use and the business impact of adoption or integration of POC Link, as well as answering questions and sharing best practices on use of solutions in various settings. Ability to perform preliminary troubleshooting is also required as part of this role. Position will monitor and report customer practices and testing locations as well as report key learnings. Tracking of customer testing locations and tracking installation status is also required. Role, Responsibilities, and Deliverables: • Monitor e-mail, web and phone intake channels to respond to customer inquiries, • Answer product related questions including implementation and troubleshooting, • Capture of data for customer interactions and performed tasks in customer relationship management (CRM) system, • Identify needs which require further consultation with customer; escalating complex questions and issues to the Technical Services or Technical Consultant and Management teams as required Education & Experience: • Associates degree in IT-related fields, • Minimum of 3 years of experience, • Competent in computer operation including Microsoft Teams, Word, Excel, PowerPoint, and Outlook in addition to PDF files, • Competent in cloud network and server utilization practices, • Proficient in cybersecurity practices, • Familiar with common firewall resolution practices, • Competent in routers, switches, ethernet ports, and Wi-Fi bridges configuration, • Familiar and understands most routing protocols with WAN/LAN networks and TCP/ICP Infrastructure, • Ability to work with a diverse team on multiple tasks as an individual contributor in a fast-paced, changing environment is critical, • Ability to leverage and/or engage others to accomplish tasks and projects, • Multitasks, prioritizes and meets deadlines in a timely manner, • General understanding of sales, customer service and consulting functions, • Strong organizational and follow up skills, • Excellent verbal and written communication skills and attention to detail, • Demonstrated ability to carry out assignments with minimal guidance in an accurate, dependable manner, • Familiarity with Salesforce CRM, • Previous experience in medical facilities, with customer facing support