Customer service experience jobs in New York, NY - Page 19Create job alerts

Overview The 57th Street Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff. The role is expected to start in or around late September 2025 and end by January 2026. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays. Responsibilities • Enters sales at POS., • Answers and properly directs all incoming calls., • Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients’ needs., • Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times., • Assists Sales and Operations team wrap client packages., • Assists Sales and Operations team with the cleaning of client jewelry., • Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders)., • Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes)., • Assists the Operations team with the unwrapping of David Yurman Bags for easy access., • Assists the Operations team with the putting together of DY Pocket Folders., • Assists Operations team package and ship client packages., • Assists Operations team in inventorying office supply needs., • Assists Operations team in inventorying packaging needs., • Assists Operations team in inventorying stationary needs., • Assists Operations team identify client jewelry repairs., • Assists store in maintaining a clean case line., • Assists Sales and Operations team organize understock., • Assists Operations team with Inventory Serial Case Audits., • Ensures organization and cleanliness of jewelry cleaning area. Qualifications • Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred, • Computer skills: Proficient in Microsoft Excel and Outlook, • Ability to be detail-oriented, adapt and prioritize in a fast-paced environment, • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,). Expected base pay for the role is $21.00 - $23.00/hour.

Job Description Bookkeeper wanted for service company with 10+ years' experience in a corporate setting. Responsibilities shall include • Bookkeeping:, • Review, clean up, and manage client QuickBooks records with precision., • Daily billing to customers, • Posting of payments to customer accounts, • Training:, • Provide QuickBooks training to client accounting staff as needed., • Associate's or Bachelor's Degree in Accounting., • Extensive experience in accounting, bookkeeping, and QuickBooks., • Proven ability to resolve complex bookkeeping issues and clean up financial records. If you’re a skilled bookkeeper who enjoys problem-solving and cleaning up QuickBooks messes, we’d love to hear from you! Company DescriptionFast-paced service company with heavy deadlines that must be adhered to on a daily basis. Excellent customer service skills results drivenFast-paced service company with heavy deadlines that must be adhered to on a daily basis. Excellent customer service skills results driven

Job Description Are you someone who loves tackling challenges head-on, adept at finding solutions and making things right? Are you on the hunt for a career where your earning potential is in your own hands? Embark on an exciting journey with Precision Garage Door as a Service Technician Apprentice. Why Precision Garage Door Service? Joining us means being part of a franchise that values not only customer satisfaction but also your professional growth. Here's what awaits you: • Lucrative compensation: Our pay structure includes a competitive base plus commission, with current experienced technicians earning over $100,000 annually. Enjoy financial stability and ample opportunities for advancement., • Commercial experience welcome: Have experience with commercial garage doors? That’s a MAJOR PLUS. We’re looking for technicians who are already familiar with commercial systems and want to expand their career. You’ll bring your commercial expertise, and we’ll provide thorough training in residential garage door systems., • Residential training provided: Even if you’ve only worked on commercial doors, we’ll train you on the residential side to ensure you’re fully equipped to succeed in both areas., • Thorough training and skill enhancement: No matter your background, we ensure every team member receives the support and training needed to succeed safely and effectively., • Supportive team atmosphere: While you'll often work independently, you'll always have a strong support system behind you — including our dedicated office staff and fellow technicians., • Representing a trusted brand: As a member of the Precision Garage Door team, you'll uphold our brand's reputation for professionalism and excellence, backed by competitive compensation and excellent benefits. Your Duties: As a Service Technician Apprentice, your responsibilities will include: • Identifying and resolving issues with commercial and residential garage doors and associated equipment on-site., • Advising customers on repair options and ways to prevent future problems., • Utilizing our proven model to sell services, repairs, and new equipment., • Managing inventory and equipment in your provided vehicle. Requirements: • Previous experience working with commercial garage doors is strongly preferred., • Willingness to be trained on residential garage door systems., • Mechanical aptitude and technical skills are advantageous., • Ability to independently lift 75 pounds and perform physical tasks., • Comfortable working in various environmental conditions., • Excellent interpersonal and communication abilities., • Proficiency with computers/tablets and hand tools. Compensation and Benefits: We offer competitive pay, comprehensive benefits, bonuses, incentives, a company vehicle, paid time off (PTO), vacation time, and 401(k) plans. With year-round employment, you're assured consistent work even during winter months. Join our team with a base salary plus commission structure that can earn you over $100,000! If you have commercial garage door experience and are ready to grow your career with a company that values your expertise and invests in your success — apply now! We’ll train you in residential and help you become a well-rounded, high-earning technician.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Employee discounts, • Free food & snacks, • Free uniforms, • Opportunity for advancement, • Paid time off, • Training & development $55,000 to $95,000+ per year! That is what installers at Closets By Design can expect to earn in as little as 18 months. Closets By Design is now hiring at the entry level for its Installer Development Program. The beginning wage for the program is 17.00/hour and you will quickly move up the pay scale with raises every 3 to 6 months during the first year. Each level of accomplishment comes with an associated raise and you should be earning 25.00 per hour within 9 to 12 months and potentially more within two years. The program is designed to introduce an entry-level associate to the world of woodworking and cabinet installation in a natural sequence of steps. Representatives who display a positive, problem-solving attitude and have the ability to learn by absorption will quickly progress through the program from Helper to Assistant installer to Lead Installer. We offer: • High-level pay in line with experience and overall impact on the company, • A retirement plan, • Paid holidays, • Paid vacation time, • Retirement, Employee Discounts, On-The-Job Training and other benefits, • Various other position-related perks, • The closely-knit winning team atmosphere, • An actual career path with hands-on mentors to foster your growth and success.If you are motivated and passionate about success, you deserve to learn more about this opportunity! Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. We desire motivated, organized, caring individuals who have a passion to provide outstanding craftsmanship and superior customer service. Excellent opportunities for advancement. Apply now and have a career in a fun and rewarding team. Job Type: Full-time Pay: $17.00 - $25.00 per hour Benefits: • 401(k), • Paid time off, • Employee Discounts, • On the job trainingSchedule:, • 8 hour shift, • Monday to Friday, Saturday's as needed.License/Certification:, • Driver's License (Required)We respond to all candidates within 24 hours and complete hiring in 7 days.

About us: Pollak Tutors is a dynamic, rapidly growing tutoring company that rewards entrepreneurial spirit. Our mission is to help high school students reach their academic potential by providing personalized instruction, support, and coaching for their classes and standardized testing. We’re looking for brilliant, enthusiastic, self-motivated educators who are able to teach all sections of the SAT and ACT. Applicants must be available to meet with students both in-person in New Providence, NJ and online. To be considered, you must submit the following information to : 1. Resume, 2. Cover Letter, 3. Summary of experience teaching SAT & ACT Incomplete applications will be ignored!! Job Description: Our instructors primarily meet 1:1 with students on evenings and weekends during the school year and throughout the summer to help them prepare for the SAT and ACT. We strongly believe that good educators need the freedom to rely on their personal experiences and teaching methods to bring the best out of their students. Accordingly, we are looking for superlative teachers and tutors who bring strong opinions on the best ways to help students succeed in school and on standardized tests. Teachers should be able to quickly diagnose the weak spots in a student’s academic performance and remedy them in a clear, efficient manner. Additionally, our teachers represent the outward face of the business, so instructors should expect a portion of their time to be spent communicating with parents to keep them apprised of progress. Successful candidates will have the following: • Excellent communication skills, including an exceptional ability to build rapport with students and parents., • A passion for working with students and helping them achieve their goals., • Mastery of all topics covered on the SAT and ACT., • Experience teaching, tutoring or coaching teenagers and providing feedback to parents., • Impressive academic credentials that demonstrate a love for learning and educating others., • Commitment to superior customer service, including punctuality and fast responses to emails, texts, etc., • Willingness to learn and apply proven techniques of Pollak Tutors., • Impeccable attention to detail., • Strong opinions and a desire to express them. Benefits of working at Pollak Tutors include: • Highly competitive compensation that rewards contributing to the growth of Pollak Tutors., • Flexible schedule that can expand and contract based on your availability., • Extensive SAT, ACT, and test-taking strategy training., • Room to grow with the company

FlexStaff is seeking an Office Assistant with experience in Healthcare Insurance Verification and Authorization and Medical Billing for our Client, a Prosthetics and Orthotics Lab. Schedule: Monday- Friday, 8:30am-5:30pm. This is Temp-to-Hire role. In this role you will be responsible for providing clerical support, answering phone calls and obtain accurate insurance information, verification, and pre-authorization The ideal candidate would have at least 3 (three) years of healthcare billing/collections experience. 1. Front Desk Management: • Greet and welcome patients as they arrive., • Check in patients and schedule appointments. 2. Appointment Scheduling: • Manage and coordinate appointment scheduling for multiple healthcare providers., • Reschedule or cancel appointments as necessary. 3. Patient Registration: • Collect patient information, insurance details, and relevant medical history., • Ensure all necessary paperwork is completed accurately. 4. Telephone Communication: • Answer phone calls promptly and professionally., • Respond to inquiries from patients, family members, and other healthcare staff., • Relay messages to appropriate staff and follow up on patient calls. 5. Record Keeping: • Maintain and update patient records using electronic health record (EHR) systems or paper files., • Ensure confidentiality and compliance with HIPAA regulations. 6. Billing and Insurance: • Verify patient insurance eligibility and benefits., • Collect co-pays and payments from patients., • Assist patients with billing questions or concerns. 7. Medical Correspondence: • Prepare and send out correspondence, such as appointment reminders and follow-up letters., • Ensure the efficient handling of incoming and outgoing medical records and correspondence. 8. Office Management: • Maintain a clean and organized reception area., • Order and manage office supplies as needed., • Collaborate with other staff to ensure smooth office operations. 9. Support Healthcare Providers: • Assist medical professionals with administrative tasks as needed., • Prepare charts for daily appointments and ensure all necessary documents are available. 10. Customer Service: • Provide exceptional customer service to patients and their families., • Address patient concerns and complaints with professionalism and empathy.

General Maintenance Handyman About the Company Queens Complex of 230 apartments looking for a “Handyman.” Candidates should have a minimum of THREE YEARS experience in professional NYC building maintenance. The position is FULL TIME. Compensation is based on experience and presentation at the interview. Responsibilities • Knowledge of NYC building codes and inspections, • Completing daily work orders in a timely manner, • Prepare and renovate vacant units, • Hybrid oil-gas boiler systems, • Basic plumbing, electrical, flooring, framing and drywall knowledge, • Basic hand tool use, such as drills, screw guns, jigsaws, circular saws, tape measures, chop-saws, caulk guns, snow blowers, dumpster dollies, power washers, generators, leaf blowers, bolt cutters, pneumatic nailers, etc., • Experience with elevator systems and operations, • Landscaping and snow removal, • Ability to provide excellent customer service, • Ability to follow instructions and to work independently or as part of a team, • Attention to detail, • Good communication skills, both verbal and written, • Ability to prioritize tasks and manage time effectively, • Must have strong tenant-service aptitude and skills., • Looking for a self-starter who can “own” work orders and maintenance tasks.

Aries Clean Technologies builds, owns, and operates sustainable, industrial-scale waste disposal facilities serving municipal biosolids clients. Our technology recovers the energy in biosolids waste while destroying harmful “forever chemicals” such as per- and polyfluoroalkyl substances (PFAS), resulting in greener, healthier communities. Our mission is to lead the way in sustainable waste management by leveraging our proprietary gasification technology to convert biosolids into renewable energy and valuable byproducts. Our purpose is clear: To provide innovative, environmentally friendly solutions that address the challenges of biosolids waste disposal. We aim to create a positive impact on the environment and the communities we serve by reducing pollution, promoting sustainability, enhancing public health, and supporting economic growth. Today, Aries Clean Technologies is poised to make a lasting impact. With our first commercial scale biosolids gasification facility in Linden, NJ, we are on track to open three additional plants within the next four years. Our continued growth and innovation reflect our unwavering commitment to creating a cleaner, healthier future for all. Job Description Aries Clean Technologies has constructed and commissioned an integrated domestic biosolids gasification facility at its site in Linden, NJ. The plant consists of four plant unit operating systems, i.e., a biosolids drying plant, a fluidized bed gasifier, heat generation and recovery plant and an emission control unit. Aries is seeking to hire a Maintenance Technician reporting directly to the Maintenance Manager. The position will be responsible for installing, calibrating, repairing, adjusting, inspecting, and performing preventative maintenance on plant equipment. Tasks are performed in accordance with established policies and procedures under the general supervision of the Maintenance Manager. Position may require occasional travel for training and support of other company projects. Key Responsibilities and Important Duties • Execute plant equipment lock-out, tag-out policy and procedures to the highest level of safety standards., • Troubleshoot, maintain, and repair mechanical equipment such as: conveyors, fans, pumps, valves, dampers, hydraulic and pneumatic devices, and plant support equipment., • Install, modify, and upgrade mechanical equipment, • Perform greasing, oil changes and oil sampling., • Perform cleaning of various plant equipment as required., • Participate in Continuous Improvement projects, • Assist with or conduct Root Cause Analysis of failed equipment., • Act as a point of contact for third-party maintenance performed by contractors ensuring adequate task performance and job closeout., • Assist with the development or modification of job plans for both preventative and corrective maintenance work., • Read and understand job plans, manuals, schematics and P&IDs., • Ensure adequate controls of plant inventors associated with spare parts and plant tools., • Coordinate the stopping and starting of equipment as required for repairs and adjustments, • Ensure plant equipment operates within design parameters while complying with strict HSE rules and regulations as well as company policies and procedures., • Perform record keeping functions such required., • Able to operate typical equipment associated with the operation and maintenance of a process facility, including mobile equipment, power tools, etc., • Contribute to an effective maintenance team by supporting planning and following a maintenance schedule., • Coordinating with other onsite personnel for overall plant health and maintenance support., • Perform maintenance duties as required to maintain or restore plant operation, adjusting schedules as needed to attain target maintenance schedule metrics., • Contribute to the development and updating of maintenance procedures and training manuals based on plant knowledge and experiences., • Build and maintain positive working relationships with co-workers, LRSA employees and the public using principles of good customer service., • Possess the ability to clearly speak, understand, and write in English to communicate effectively in both verbal and written contexts., • Attend and participate in all assigned training and safety meetings., • Maintain tools, machinery, and work areas, keeping them clean and operational. Job Requirements • Minimum high school diploma or GED. Process Plant Technology Degree or Vocational Maintenance Degree preferred., • 5+ years working experience in operating facilities or related industries with one or more of the following processes: solids handling and solids processing, power generation, wastewater treatment, materials drying, gas processing., • Prior troubleshooting and repair experience with mechanical systems in an industrial environment., • Ability to work weekends, overtime, or holidays as needed., • Knowledge of reading and interpreting P&IDs, • Excellent communication skills., • Works well with others and is a team player., • Excellent innovative problem-solving skills, • Ability to recognize and resolve unusual, inefficient or dangerous operating conditions through good maintenance practices., • Knowledge of plant environmental regulations and compliance requirements., • Ability to think holistically and creatively to introduce unique solutions to problems., • Ability to operate aerial lifts, scissor lifts and/or other related equipment required for support of routine maintenance tasks., • Skilled in rotating equipment troubleshooting and repair, • Experience with basic operation of plant equipment (e.g., process pumps, motors, belt drives, gearboxes, valves and compressors). Working Conditions and Personal Attributes • Safety conscious attitude; knowledgeable in appropriate use of personal protective equipment (PPE), • Must be able to function well in a fast-paced environment under demanding deadlines and changing priorities and conditions., • Ability to cover odd shifts and work overtime as required by upset conditions or planned downtime., • Ability to work in an outdoor plant environment and around operating equipment., • Ability to climb equipment ladders to access elevated platforms in a vertical plant., • Comfortable with prolonged periods standing and walking., • Ability to multi-task, maintain flexibility and work independently with minimal supervision., • Capable of lifting objects weighing up to 50 pounds, • Effective written/verbal communication, • Able to stoop, kneel, crouch, or crawl., • Assertive self-starter who takes initiative, is versatile, and possesses a service-oriented mentality, • Self-motivated to accomplish the individual and company goals and objectives, • Required to use personal protective equipment as required by site or regulatory policy and procedure., • Collaborative team member (e.g. ability to contribute as a team member through a positive “can-do” attitude)., • Occasional operation of mobile equipment (aerial lift, scissor lift, etc.), • Willing to work shift work. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. The contents of this description are not intended to be construed as an exhaustive list of all responsibilities, duties, skills required of personnel so classified. It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

Job Summary We are seeking a results-driven Product Manager to oversee the functional execution of our Live Video Monitoring operations across Sales, Technical Services, Installation, and Monitoring teams. This role will have a direct impact on the overall financial performance of the Live Video Monitoring product line, ensuring operational efficiency, customer satisfaction, and profitability. The ideal candidate will possess strong leadership and strategic planning skills to align cross-functional teams with the organization's financial and operational goals. Key Responsibilities Cross-Functional Coordination: • Serve as the operational link between Sales, Technical Services, Installation, and Monitoring teams to ensure smooth product execution., • Facilitate regular cross-departmental meetings to address challenges, share updates, and drive process improvements., • Ensure alignment of team goals with the overall Live Video Monitoring strategy and financial targets. Financial Performance • Take ownership of the overall financial performance of the Live Video Monitoring product line., • Develop and manage budgets, ensuring cost-effective execution across all operational areas., • Identify revenue growth opportunities, control expenses, and optimize resource allocation to maximize profitability., • Regularly analyze financial data and provide updates to leadership on performance metrics, trends, and corrective actions. Sales Integration: • Collaborate with the Sales team to define customer needs, establish expectations, and ensure solutions align with client requirements., • Support Sales by providing technical insights and operational feasibility during pre-sales engagements. Product Technical Leadership: • Oversee the technical aspects of Live Video Monitoring operations, ensuring optimal system functionality and rapid issue resolution., • Partner with the Technology and Sales Engineering teams to implement system upgrades and troubleshoot challenges., • Support Technical Services through optimization of installation and burn in process as well as continuous evaluation and optimization of existing systems. Installation Oversight: • Ensure seamless installation of live video monitoring systems, ensuring proper coordination and scheduling across all teams., • Develop and monitor installation KPIs to maintain consistency, timeliness, and quality across projects. Central Station Monitoring Operations Management: • Oversee the monitoring team to ensure adherence to service-level agreements (SLAs) and standard operating procedures (SOPs)., • Implement quality control measures and continuous improvement initiatives to enhance operational efficiency and effectiveness. Data-Driven Decision Making: • Leverage operational data to assess performance, identify trends, and recommend improvements across Sales, Technical Services, Installation, and Central Station Monitoring functions., • Prepare comprehensive performance and impact reports for leadership and stakeholders., • Client & Stakeholder Engagement:, • Act as the primary point of contact for escalated client concerns, resolving issues collaboratively and effectively., • Partner with stakeholders to ensure consistent communication and alignment of product goals. Qualifications Experience: • 7+ years of experience in product management, operations, or a similar role, with a focus on cross-functional coordination., • Strong background in live/remote video monitoring systems, security services, or technical operations. Education: • Bachelor’s degree in business administration, operations management, information technology, or a related field. Skills: • Proven ability to lead cross-functional teams and drive operational success., • Expertise in video monitoring technologies, installation processes, and monitoring center workflows., • Exceptional project management, communication, and problem-solving skills., • Proficiency in data analytics and tools for reporting and insights. Preferred Qualifications: • Certification in Project Management (PMP) or similar credentials., • Experience with AI-driven video analytics or advanced surveillance systems., • Familiarity with compliance and privacy standards related to video monitoring. Benefits • Competitive salary with performance incentives., • Comprehensive health, dental, and vision insurance., • Paid time off and professional development opportunities., • A collaborative work environment fostering innovation and growth. About Our Company DGA Security is a high-growth security technology company. Many of the world’s iconic brands trust DGA’s suite of security and monitoring services to protect their businesses, real estate and retail presences across North America. With over fifty years of market dominance, we are a rock-solid company that is lucky enough to leverage today’s evolving technologies to enjoy continued aggressive growth. From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you would expect. However, DGA is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around. DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Title: Data Entry Specialist Location: Montvale, NJ Position Type: Temp-to-Hire Work Schedule: 9-5 M-TH 9-1 F Pay: $20.00-$25.00 per hour Benefits: Health (100% single rate company paid), 2 weeks vacation, 5 personal/sick, Paid Federal and Jewish Holidays, NJ State Retirement Savings plan access (non employer funded), early close Fridays Overview: Financial services company seeks qualified Data Entry Specialist to join their growing team. This is the ideal opportunity for anyone meticulous about data, with a high attention to detail. Anyone with experience in an industry where a high level of information entry was involved (medical billing, inventory, excel, etc.) is encouraged to apply. Responsibilities: -High volume data entry of information into forms databases -Entering information accurately, meticulously, and at a high rate of speed -Utilization of computer software (Excel) and other databases -Reporting and submission of information -Customer support and service on the phones and via email -Simultaneously provide customer support while utilizing the computer Requirements: -1+ years of experience in a role that involved a high level of data entry (medical billing, excel, inventory, or related) -High rate of data entry and typing speed with a high level of accuracy -Strong computer skills, including Microsoft and Excel -Ability to work full-time on-site

Who We Are: GMA Accessories dba Capelli New York is a major U.S. manufacturer and distributor of apparel, footwear, novelty and gift products, jewelry, fashion accessories, handbags, PPE, and sports/athletic apparel for women, men, and kids. We were established in 1990 and have approximately 600 employees in the U.S.A. and 2,500 employees worldwide. We have locations in the U.S.A., UK, China, Hong Kong, Germany, and Bangladesh. What We Are Looking For: We are looking for a reliable, organized, and proactive Office Coordinator at Capelli New York to work at our New York City Office to ensure the smooth day-to-day operations of our office. This role involves administrative support, coordination of office activities, and being the point of contact for internal and external communications. The ideal candidate thrives in a fast-paced environment and takes initiative to improve office systems and processes. Responsibilities: · Oversee daily office operations and ensure a clean, organized, and well-stocked work environment · Greet and assist visitors, clients, and vendors as the first point of contact · Manage incoming and outgoing correspondence, including phone calls, mail, and emails · Coordinate meetings, appointments, and conference room bookings · Maintain and order office supplies and equipment · Support HR and Finance with administrative tasks such as onboarding, time tracking, or invoice processing · Manage office calendars and assist with travel arrangements · Ensure office policies and procedures are up to date and followed · Assist with organizing company events and internal communications · Liaise with facility management, IT support, and service vendors Skills and Requirements · 2+ years of experience in an administrative, office management, or coordinator role · Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) · Excellent organizational and multitasking abilities · Strong written and verbal communication skills · Professional demeanor with a customer-service mindset · Ability to maintain confidentiality and handle sensitive information · Familiarity with office equipment and basic troubleshooting Salary Range: $50,000- $60,000 Capelli New York is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, ancestry, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, religion, retaliation, parental status, military service, or other non-merit factor.

Position Summary The Confirmatory Typing (CT) Coordinator works in the Confirmatory Typing Team with unrelated donors at the initial stage of the donor and patient matching process. The CT Coordinator facilitates registry and transplant center requests for registered donors to participate in high resolution and confirmatory testing. Responsibilities • Contact donors identified as potential matches for patients in need of a bone marrow or stem cell transplant to assess donor interest and availability, • Educate donors on the marrow and peripheral blood stem cell donation process, • Evaluate donors for medical suitability and eligibility using guidelines set by DKMS and the National Marrow Donor Program (NMDP), • Obtain informed donor consent for blood tests, • Facilitate high resolution and confirmatory testing through the coordination of laboratory appointments nationwide, • Meet donor availability and scheduling metric goals consistently, • Comply with all regulatory requirements, standards, policies, procedures pertaining to the donor management process including: principles of informed consent and Protection of Humans as Research Subjects; bone marrow donor registry requirements and standards, applicable FDA and NY State Department of Health regulatory requirements (including, but not limited to FDA Good Tissue Practices and Good Manufacturing Practices; NY DOH tissue procurement), • Adheres to quality assurance procedures to ensure donor and patient confidentiality, • Assists in creation and maintenance of departmental Standard Operating Procedures per required regulations, • Assists in investigation of Quality Assurance incidents and occurrences., • Ad hoc activities including research, quality assurance, and process improvement projects. Additional duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time., • Flexibility to work remotely outside of core business hours (weekends) for donor outreach as needed by the department., • Occasional travel may be necessary, • Shifts 8:30AM-5:00PM with weekly staggered shift of 1PM-9PM with possibility of weekend shift once a month Qualifications Because the candidate will be working with potential donors on a daily basis, it is essential to have excellent communication and active listening skills. The ideal candidate must be highly organized and detail oriented. Accuracy in completing data forms and case note documentation is essential. • Bachelor’s degree required, • Minimum of two years related work experience to include customer service or patient care; or equivalent combination of education and experience, • Be able to work from 8:30am-5pm Monday to Friday/1pm – 9pm Monday to Friday. 10am – 2pm Saturdays. Sundays as needed., • Knowledge of medical terminology, case-note documentation, and conducting medical histories is preferred, • Excellent interpersonal skills and the ability to work in a team environment, • Excellent written and verbal communication skills, • Very proactive work ethic and the ability to diligently meet targets, • Must be detailed oriented, highly organized and able to multitask efficiently, • Flexible, entrepreneurial spirit, • Proficiency in Windows and/or Mac OS, Word, Outlook, Excel, and internet searches required; experience with NMDP StarLink systems a plus; foreign language desirable How to apply If you or anyone you know are interested in applying for this position, send the cover letters and resumes to . Please list “Workup Coordinator” in the subject line. 1. A proactive, flexible and friendly manner, with good team-working skills., 2. Willingness to travel internationally on limited occasions.

Operations Support Specialist Location: Monroe, NJ Type: Full-Time, On-Site About UNICO Since 1991, UNICO has grown steadily thanks to our uncompromising commitment to quality products, reliable services, and the trust of our customers. We pride ourselves on carrying a large inventory, servicing everything we sell, and providing repair and maintenance across our product lines. Our dedicated technical and support staff are always available to ensure customers select the best solutions for their applications. At UNICO, customer satisfaction drives everything we do. Role Overview We are seeking an Operations Support Specialist to join our team in Monroe, NJ. This role is critical in ensuring smooth daily operations and providing top-notch technical and customer support. The ideal candidate will have strong troubleshooting and communication skills and the ability to support both domestic and international customers. Fluency in Mandarin is a strong asset and will be highly valued in this role for assisting our global customer and vendor base. Key Responsibilities • Manage and resolve customer inquiries efficiently and professionally., • Provide technical support and troubleshooting assistance for products and services., • Support internal teams with operational data analysis and insights., • Collaborate with team members to streamline processes and improve efficiency., • Assist with repair, maintenance coordination, and service-related tasks as needed.Qualifications, • Strong analytical skills with the ability to assess processes and recommend improvements., • Proven technical support and troubleshooting abilities., • Excellent customer support and communication skills., • Ability to work both independently and collaboratively in a fast-paced, on-site environment., • Previous experience in technical or customer support roles is a plus., • Bachelor’s degree in a relevant field is preferred., • Fluency in Mandarin is a strong asset for supporting international customers and vendors.Compensation & Growth, • Salary range: $45,000 – $55,000 annually, • Performance-based bonus opportunities, • Clear path for career growth and development within the companyWhy Join UNICO?, • A stable and growing company with over 30 years in the industry., • Commitment to employee growth and professional development., • Hands-on role with opportunities to make a direct impact.

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Cresskill Job ID 2025-232799 JOB OVERVIEW The Director of Sales (DOS) is responsible for the marketing and sales planning and execution for the community. The DOS is delegated significant and discretionary powers to market their community. The DOS takes the lead in assessing the local market and developing a marketing plan tailored to the geographic region in which the community is located and developing a Sales and Marketing Budget. Through the development of a successful Sales Plan, the DOS will sell the community by advancing leads through the sales process with the objective of reaching and maintaining budgeted occupancy and revenue goals. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Marketing and Sales • Study the market and create a dynamic, successful Sales Plan., • Use discretion and independent judgment in identifying referral sources and determining how much time to devote to particular marketing strategies., • Develop strategy for each prospect from initial inquiry through the final decision., • Plan each customer interaction., • Maintain a thorough working proficiency of Customer Relationship Management lead tracking database., • Keep all records current on a computerized lead tracking system., • Build customer focused relationships by advancing the lead through the sales process and gaining customer commitment., • Ensure that all team members in the community understand that sales is everyone's responsibility and are knowledgeable and trained in their role of Marketing and Sales., • Conduct weekly strategy and advisory meetings with the Executive Director (ED)., • Submit timely weekly Flash Reports (sales results)., • Provide marketing and sales leadership to all team members.Driving Revenue, • Strive to meet or exceed targeted occupancy and sales., • Leverage multiple revenue drivers (pricing, inventory, services, etc.) that drive the top line.External Business Development, • Generate leads and move-ins from targeted referral sources., • Plan and execute monthly presentations to professional referral sources., • Identify referral sources through site specific research., • Plan call objectives., • Articulate the benefits of referring to Sunrise Senior Living., • Participate in and provide reporting resources for the monthly Referral Development Committee Meeting.Marketing Strategy, • Create and update Quarterly Sales Plan., • Implement Sales Plan., • Conduct bi-annual competitive market research ranking and analysis and accurately report data on the competitor tracking form., • Understand competitive opportunities and threats and present strategic alternatives to combat these to the ED and Regional Director of Sales., • Demonstrate a strong understanding of the senior care market and Sunrise's niche in that market, especially the local competitive environment.Resident Move-In Process, • Review and facilitate the Move-In Packet with the resident and/or family., • Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC)., • Oversee and manage the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists., • Ensure all Sunrise and state/province mandated paperwork and forms are completed on or before the move-in date by the family and/or resident., • Oversee the resident's administrative files to ensure they are fully prepared according to Sunrise and state/province specific regulatory requirements.Financial Management, • Assist in the presentation and value of Sunrise's products and services for our residents, families, team members, and targeted referral sources., • Assist the ED in completing the annual community budget., • Understand and manage the department budget to include labor/labour and other expenses and understand its impact on the community's bottom line., • Review monthly financial statements and implement plans of action around deficiencies., • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls., • Understand the internal cost associated with all Sunrise resident care programs.Training, Leadership, and Team Member Development, • Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe., • Develop a working knowledge of state/provincial regulations and ensure compliance., • Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions., • Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the Executive Director., • Keep abreast of professional developments in the field by reading and attending conferences and training sessions., • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned. Core Competencies • Goal achievement oriented, • Ability to handle multiple priorities, • Planning and negotiating skills, • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations, • Competent in organizational and time management skills, • Demonstrate good judgment, problem solving, and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • College Degree preferred, • Successful marketing and sales experience, • Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications, • Willingness to work independently with little to no day-to-day supervision, • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance, • Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Imagine your future with us! At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world. About the role: This position is responsible for the management of the Laboratory Operations at the Queens, NY location, which provides environmental analytical testing services to environmental consultants, industry and government. Responsibilities include overseeing the day-to-day operations of the laboratory. Accountability includes maintaining instruments in good working order, managing analytical staff, meeting due dates, and meeting all requirements described in ALS data integrity, ethics and technical SOP's. As a senior manager at the laboratory, this is a key position which sometimes requires work outside of “regular hours” on tasks such as instrument repair or troubleshooting. The day to day: • Manage production for the laboratory. As a customer-facing business, the laboratory produces analytical reports on a daily basis. The Operations Manager helps ensure that analytical testing is completed in an orderly and timely manner to meet due dates and commitments., • Management of work list, coordination of workorders being reported and staff resources, • Manage human resources within the laboratory including:, • Employee training and mentoring (technical, supervisory, and safety), • Employee career development, • Recruitment and induction, • Performance management, • Help staff minimize errors and rework and create effeciencies, • Help laboratory director plan for and manage sample volume increases, new equipment, staff increases, etc., • Prepare capital equipment proposals (CEPs) as requested by Laboratory Director, • Ensure the laboratory is suitably equipped, staffed and using approved methodologies to provide quality service to clients, • Ensure staff members are appropriately trained and have the knowledge and skills to perform their roles competently, • Continually assess the laboratory to increase productivity and efficiency through equipment upgrading, method enhancements or implementation of new technology within the laboratory. This will include optimizing staff numbers, cross training staff and minimizing maintenance costs., • Authorize the purchase of consumable inventory for each department, • Actively engage with the Management team to share ideas for continuous improvement in the region., • Work with and assist the Client Services group with report status updates, client inquiries, data checks, etc., • Keep up to date on the changes and needs of our target markets, • Ensure that appropriate occupational health & safety practices and corporate compliance initiatives are being followed within the laboratory, • Responsible for ensuring that the equipment and the environment at the location are appropriate to maintain a safe work environment., • Develop and further improve the safety & sustainability culture within the business unit through strong leadership, • Foster a working environment that ensures quality policies are understood and followed, • Ensure that the quality of the analytical data produced meets or exceeds company and regulatory standards, • Ensure that laboratory staff adhere to the appropriate SOPs and principles of the system, • Assess the results of QA/QC audits and implement improvements as required, • Work with QA Manager to ensure root cause investigations are properly conducted and solutions are effective, • Other duties related to the successful operation and administration of the laboratory as requested by the Laboratory Director. About you: • Ability to effectively manage change in a dynamic working environment, • Proven leadership skills, • Ability to coach and mentor supervisors and staff, • Negotiation, influencing and conflict resolution skills, • Excellent communication skills, both written and oral, • Ability to work under pressure and to strict deadlines, • Strong quality service attitude and approach, • Sound decision making skills, • Projects enthusiasm, positive attitude, and motivation, • Commits to organizational goals and objectives, • Proven ability to manage individual assignments effectively while also working collaboratively, • High level of competency in the use of Microsoft Office products (Word, Excel, PowerPoint, etc.) and Adobe Required Qualifications: • Bachelor’s degree in chemistry or other similar Scientific discipline, • Minimum 5 years laboratory experience with at least 2 years in a supervisory role., • Experience in environmental analytical laboratory operations preferred, • Understanding of the environmental and/or analytical testing industry as well as clients and suppliers, • Familiarity with applicable environmental legislation and regulations is an asset, • Excellent written and verbal communications skills, • Understanding of basic business principles, • Effective supervisory and leadership abilities, • Able to stand or sit for a full shift, • Manual dexterity to perform intricate or repetitive tasks, • Ability to read and interpret data on a computer screen without assistance Working at ALS: Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work. Our benefits include: • Structured wage increases, • Comprehensive benefit package (including medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks), • Additional vacation days for years of service, • Business support for education or training after 9 months with the company, • Learning & development opportunities (unlimited access to e-learnings and more

Position Summary Working as part of the Lateral Partner Recruiting team, reporting to the Director of Partner Recruiting in the US, the role holder has responsibility for providing administrative support to all aspects of the Firm’s lateral partner recruiting processes (primarily for candidates in Americas with some support to Asia and EMEA). Candidates for this role should have a strong administrative background including highly developed organizational skills. Legal recruitment experience, or at least experience of working directly in a partnership or professional services environment, is preferred. General IT literacy is an additional important requirement. The role would be well suited to an individual looking to gain experience of and build a career in lateral partner, or wider legal, recruiting. This is a very busy team with deadlines to meet that requires a calm and approachable attitude as well as the confidence and maturity to deal with people at all levels, both within the Firm and externally (including senior level candidates). It is essential that a professional, helpful and friendly attitude is shown at all times. Candidates for this role must be able and willing to deal with the considerable administrative workload required as well as demonstrating the necessary initiative and confidence to work under minimal supervision as needed. This is a global role and the successful candidate will need to be able to demonstrate some flexibility with regard to working and responsiveness outside of core business hours for this reason. Working some hours on weekday evenings and weekends will be necessary at busy times. Duties and Accountabilities1 • Support the administration of the lateral partner recruiting process including the coordination of all candidate interviews, preparation and circulation of business case materials, collation of interview feedback and other supporting requirements., • Draft documents including business cases, LPQs, EC dossiers, Firm meeting slides etc., • Liaise with recruitment agencies on new candidate submissions; ensuring CV and other submissions materials are logged, circulated appropriately for consideration, and dealt with in a timely manner., • Ensure the smooth running of all administrative processes for the wider team., • Coordinate with Guest Services and Technology to ensure all candidate meetings (and video conferences) are properly organized and run efficiently. Attend all scheduled interviews to ensure relevant partners are present., • Responsibility for helping to organize all Lateral Partner and New Partner Review Meetings along with the preparation and circulation of supporting materials; take minutes as required., • Coordination of complex international travel itineraries for partner candidates., • Assist with the onboarding of new partners., • Field queries and provide updates to key stakeholders in the absence of the Partner Recruiting Director., • Assist with preparation of agency search agreements and subsequent payment of invoices and other expenses management. Ensure terms are in place for all interviewing candidates., • Provide instruction and guidance and supervise the work product of the supporting recruiting team based in the Firm’s Operations Centre in Manila., • Undertake other work and projects as required (including outside of the immediate Lateral Partner Recruiting function); this includes work and development activities undertaken as part of the employee’s agreed Personal Development Plan. Qualifications • At least three (3) years experience of professional services environment, ideally at a law firm., • Undergraduate degree required., • Knowledge of legal recruitment market practices desirable, exposure to partner recruitment ideal., • Excellent communication and interpersonal skills., • Strong drafting skills., • Outstanding organizational skills and ability to multi-task., • Strong experience of diary management and scheduling (frequently across multiple time zones)., • Attention to detail and accuracy paramount., • Availability and willingness to work overtime as if needed., • Ability to work under pressure and to meet deadlines., • Team orientated with a willingness to roll up sleeves and help out whenever necessary., • Ability to work under own initiative as required., • Professional., • Diligent., • Customer and service orientated., • Positive and proactive., • Strong sense of integrity., • Sense of humor., • Collaborative and enjoys working as part of a wider global team., • Bright, enthusiastic and willing to learn., • Discrete and confidential. Location and Reporting • This role is based in our New York office., • This role reports to the Director, Lateral Partner Recruitment. Note to Recruitment Agencies Our internal Recruitment team are responsible for all end-to-end lateral recruitment processes. All agencies must sign White & Case terms of business, which are office specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the Americas Lateral Recruitment team. Equal Opportunities White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact . Benefits at White & Case White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible. The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. 1The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Director of Reverse Logistics The Director of Reverse Logistics is responsible for the strategic oversight and operational execution of the company’s reverse supply chain ecosystem including product returns, refurbishment, recycling, and warranty fulfillment. This leader will be a visionary with a track record of enhancing customer experience, optimizing operations, and driving process improvements. Success in this role requires exceptional leadership, strong communicator who navigate operational challenges – particularly in environments with tenured employees, and cross-functional collaboration expertise to align various departments toward a common goal. The ideal candidate will leverage data analytics, root cause analysis, and continuous improvement strategies to drive results. Key Responsibilities: 1. Leadership & Strategy • Define and implement a long-term strategy for reverse logistics operations that aligns with broader business objectives., • Build, develop, and retain a high-performing team, fostering a culture of accountability, continuous improvement, and adaptability., • Provide strong leadership in change management, ensuring buy-in from key stakeholders, particularly among tenured employees resistant to process shifts., • Create clear performance expectations and succession plans for key roles within the department., • Lead with emotional intelligence, managing difficult conversations and motivating teams to drive operational excellence. 2. Customer Experience & Process Improvement • Develop customer-centric return and service programs that enhance satisfaction and simplify processes., • Identify and eliminate pain points in the returns and refurbishment process to improve efficiency and reduce cycle time., • Monitor and analyze customer feedback and return trends to refine policies and improve product lifecycle management., • Collaborate with the customer service team to ensure seamless issue resolution and a hassle-free return experience. 3. Operational Excellence & Risk Management • Establish and monitor KPIs related to return rates, processing times, inventory recovery value, and customer resolution speed., • Implement root cause analysis (RCA) methodologies to identify the underlying issues driving excessive returns, quality defects, and process inefficiencies., • Develop cost-reduction strategies to optimize transportation, labor, and inventory management expenses., • Drive sustainability initiatives, including waste reduction, refurbishing programs, and responsible disposal practices., • Identify and mitigate supply chain and transportation risks, ensuring business continuity in the face of disruptions. 4. Cross-Functional Collaboration & Communication • Serve as the key liaison between operations, customer service, and IS to enhance returns and RTV processes., • Conduct regular cross-functional meetings to track vendor performance, troubleshoot inefficiencies, and improve coordination., • Ensure alignment between customer service teams and RTV policies to reduce disputes and improve customer satisfaction. Specific Knowledge, Skills and Abilities: ✔ Process Optimization: Ability to improve RTV workflows, reduce cycle times, and maximize recovery value. ✔ Data-Driven Decision Making: Strong analytical skills with expertise in KPIs, financial reporting, and performance metrics. ✔ Customer Experience Focus: Ability to balance operational efficiencies with customer satisfaction. ✔ Cross-Functional Leadership: Strong communicator capable of aligning multiple departments toward a common goal. ✔ Financial Acumen: Understanding of RTV credits, return impact on P&L, and inventory cost structures. ✔ Compliance & Risk Management: Knowledge of retail regulations, environmental compliance, and return policies. ✔ Vendor & Contract Management: Expertise in RTV agreements, vendor performance tracking, and cost optimization Preferred Education, Experience and Licenses: • Bachelor’s degree required in Management, Business, Logistics, or a related field., • Master’s degree preferred (MBA or Operations/Supply Chain specialization)., • Minimum of 5 years in senior management within reverse logistics, RTV, or supply chain operations., • Strong experience leading teams and driving process improvements. Physical Environment/Occupational Risks • This position will be based out of our Midtown-NY office, with occasional travel required (as needed) to our Burlington-NJ Returns facility.

IT Project Manager - 15753 Length of Assignment: 12+ months Location: Englewood Cliffs, NJ Schedule: Hybrid (Mon & Friday at Home) Hours: M-F 9am-5PM EST NO C2C due to client restrictions! Position Summary: The main function of an IT project/program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. The Automation Program Manager required to manage technology and customer experience flows for all channels The Program Manager will oversee the design, development, and maintenance of automation journeys that improve the customer experience across all contact channels. This role involves managing projects, reducing customer abandonment rates, and minimizing agent effort when human intervention is necessary. Your technical expertise and strategic vision will drive innovation and efficiency, reduce costs, and enhance productivity in our support operations. Key Responsibilities: Enhance Customer Experience: • Develop and implement automation strategies to optimize customer journeys, including chatbots, AI assistants, and self-service portals., • Design customer support bots using AI technologies., • Analyze feedback to identify improvement opportunities. Reduce Abandonment and Agent Effort: • Implement solutions to reduce abandonment rates and ensure timely automated responses. Optimize escalation processes to minimize agent workload., • Collaborate with support teams to streamline workflows. Project Management: • Manage automation projects from initiation to completion, ensuring timely delivery and alignment with company goals., • Develop project plans, including timelines and resource allocation. Communicate project status to stakeholders. Technical Management & Leadership: • Strong programming skills in languages such as Python, JavaScript, CSS, html, groovy script, and C++. Coordinate with engineering teams to implement and maintain automation tools., • Monitor and analyze automated system performance, making data driven adjustments., • Stay current with industry trends to drive innovation. Documentation and Compliance: • Create and maintain documentation for automation processes. Ensure compliance with relevant regulations and company policies. Qualifications: • Bachelor's degree in a relevant field, preferably Computer Science, Engineering, OR Business Management with computer science background, • Proven project management experience in a customer support environment., • Strong background in automation engineering or a related technical field., • Proficiency in programming languages such as Python, JavaScript, or Groovy script., • Experience with automation tools like UiPath, Blue Prism, or Automation Anywhere., • Familiarity with Lucid chart for workflow and process diagramming., • Familiarity with customer support software and CRM systems. Experience with Sprinklr is preferred., • Knowledge of AI and chatbot technologies., • Strong analytical and problem-solving skills for innovation., • Excellent communication and collaboration abilities., • Ability to work independently and in a team-oriented environment., • Project Management Professional (PMP) certification is a plus., • Experience with Agile and Scrum methodologies. Experience working with Jira and Confluence preferred., • Strong technical skills, including knowledge of software design patterns., • Ability to manage multiple high priority projects and meet deadlines., • Excellent stakeholder management and communication skills. Education/Experience: • Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred., • PMI or PMP certification preferred., • 2-4 years’ experience required.

Who We Are At LX Pantos America, we’re all about making logistics simple and reliable. We help move goods across the globe — whether it’s shipping, warehousing, or managing the entire supply chain. We work closely with LG and other leading global companies to support their logistics operations and deliver smart, reliable solutions every step of the way. With offices and operations around the world, we’re growing fast — and we’re looking for great people to grow with us. At LX Pantos America, you’ll find a team that’s supportive, hard-working, and always up for a challenge. If you’re someone who’s ready to learn, contribute, and be part of something bigger, we’d love to have you on board. Position Overview The Legal Counsel will provide day-to-day legal support to the company, assisting senior legal counsel in handling contract management, and general corporate legal matters. The ideal candidate will have 1–3 years of relevant legal experience, preferably in corporate law, commercial agreements, and regulatory compliance. Key Responsibilities: • Contract Review and Drafting: Draft, review, negotiate, and finalize standard contracts including NDAs, vendor and customer agreements, licensing agreements, and service contracts under supervision., • Compliance and Regulatory Affairs: Assist with monitoring compliance with applicable laws, regulations, and corporate policies, including data privacy, employment, anti-corruption, and industry-specific regulations., • Legal Research and Advisory: Conduct legal research and provide timely, concise, and accurate legal advice to internal departments on routine matters, escalating complex issues to senior counsel as appropriate., • Corporate Governance: Support corporate governance activities, including maintaining corporate records, drafting resolutions, and supporting board and committee meetings., • Risk Management and Litigation Support: Assist in assessing legal risks, developing mitigation strategies, and supporting litigation or dispute resolution matters, including document collection and liaising with external counsel., • Policy Development: Assist in drafting, reviewing, and updating internal policies, procedures, and compliance guidelines to align with current legal standards and best practices. Qualifications & Skills: • Juris Doctor (JD) degree from an accredited law school., • Korean/English bilingual a plus but not required, • Licensed to practice law in New Jersey (required)., • 1–3 years of experience as legal counsel, associate attorney, or equivalent role, preferably in a corporate setting or commercial law practice., • Strong analytical, research, and organizational skills., • Clear, concise, and professional written and verbal communication., • Ability to manage multiple tasks in a dynamic, fast-paced environment., • Proficiency with standard office and legal research software tools. Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs/ paid holidays

The Delivery Manager is responsible for overseeing and coordinating the efficient, cost-effective, and safe movement of goods and people. This role involves planning routes, scheduling deliveries, managing drivers and fleet operations, ensuring regulatory compliance, and maintaining high service standards. As a key leader in the logistics function, the Delivery Manager plays a critical role in sustaining a reliable supply chain and delivering exceptional customer experiences. Core Responsibilities Operations & Planning • Develop and implement transportation schedules and route plans for all fleet operations., • Oversee deliveries for all current and future Small Batch customers., • Optimize routes and resources as new stops or customers are added., • Manage daily driver communications, scheduling, time approvals, and training., • Oversee onboarding and offboarding of drivers., • Conduct daily debriefs and end-of-day reporting with drivers., • Foster a culture of excellence, white-glove service, and safety compliance., • Oversee transportation vehicles, personnel, and resources., • Schedule and coordinate preventive maintenance, repairs, and leasing service (e.g., Ryder)., • Address all vehicle maintenance issues (GPS, temp controls, oil/engine/tire upkeep, licensing)., • Conduct weekly vehicle inspections and cleanings., • Ensure compliance with transportation regulations, company policies, and safety standards., • Conduct weekly safety audits and implement driver safety training., • Track transportation KPIs and identify areas for improvement., • Monitor and control transportation costs, implementing cost-optimization strategies., • Ensure white-glove product handling during deliveries., • Troubleshoot and resolve issues related to damages, miscounts, or delays., • Manage weekend farmers market fleet operations, ensuring timely deliveries and communication with the Market Manager., • Complete daily closing checklist (photos, on-time stops, temp compliance, vehicle condition)., • Approve PTO requests, manage schedules, and ensure full coverage (with backups/on-call staff)., • Debrief with drivers daily and prepare end-of-day reports., • Actively participate in operations alongside team members., • Must be available for scheduled shifts throughout the week., • Able to lift up to 50 lbs., • Ability to drive for shifts up to 10 hours., • Valid New York State Driver’s License., • Minimum 3 years in a management role., • Minimum 3 years of commercial driving experience., • Strong verbal and written communication skills in English.

Our client is currently seeking a Director of Operations for their facility located in Northern New Jersey. We are a leading food service distributor dedicated to providing high-quality products and outstanding service to restaurants, institutions, and hospitality partners. With a strong reputation for reliability and innovation, we are seeking an experienced Operations Manager to oversee our distribution center and drive operational efficiency. Responsibilities As the Operations Manager, you will be responsible for managing all aspects of warehouse and transportation operations. You will lead a team, streamline logistics, and ensure that our standards for safety, quality, and customer satisfaction are consistently met. • Oversee daily warehouse and transportation activities, • Manage inbound and outbound logistics, including delivery schedules and routing, • Lead, train, and supervise warehouse and driver teams, • Monitor key performance indicators and implement process improvements, • Ensure compliance with safety regulations and company policies, • Collaborate with procurement, sales, and customer service teams, • Minimum of 5 years of experience in operations management, preferably in food service or distribution, • Strong leadership and team management skills, • Proficiency with warehouse management systems and logistics software, • Excellent organizational and problem-solving abilities, • Familiarity with DOT regulations and food safety standards, • Bachelor’s degree in Business, Supply Chain Management, or a related field preferred

The Assistant Nurse Manager is a registered Professional Nurse responsible and accountable for the delivery of patient care on an individual unit. In collaboration with the Nurse Manager utilizes the nursing process in evaluating and assessing the nursing needs of patients. Demonstrates awareness of nursing skills, ability and classification of staff and prepares appropriate patient assignments. Consults and collaborates with other health team members to coordinate and maximize the quality of patient care. Promotes customer satisfaction and assumes role of patient advocate. Supports and participates in the orientation of new personnel to the unit. Assigns unit staff to breaks and replaces nurses during breaks when necessary. Identifies the learning needs of nursing staff in collaboration with the Nurse Manager and the Staff Development Instructor and organizes in-service programs for staff to facilitate introduction of current trends in clinical practice. In collaboration with the Nurse Manager makes effective recommendations for hiring, firing, and performance appraisals for nursing staff. In collaboration with the Nurse Manager provides staff counseling and direction for professional growth and positive behavior changes. Acts as a resource to unit staff and/or networks with alternate sources of expertise to meet patient and/or unit needs. Develops and monitors guidelines and utilizes data obtained to monitor compliance with patient care standards. Identifies, investigates and reports patient/environmental safety factors in collaboration with the Hospital Risk Manager. Communicates pertinent patient and administrative information to other shifts. Maintains adequate levels of supplies, assures the availability of emergency equipment and sees that equipment is maintained in proper working condition. Participates in the development and implementation of unit policies and procedures and guidelines. Provides input into the development of new and/or expanded programs. Qualifications Minimum of two (2) years experience as a staff Nurse. Licensed and currently registered under the laws of the State of New York as a Nurse. 3+ years of Nursing Supervisory experience with good organizational and communication skills. BSN degree or national professional certification preferred. Labor and Delivery/OB experience preferred.

Overview: The Payroll Specialist will oversee the biweekly processing of multi-state payroll for 1,800+ exempt and non-exempt employees using Workday. This role requires a critical thinker with a strong focus on accuracy, compliance, and timeliness, capable of working independently and serving as a back-up to the Head of US Payroll. Type: Contract, On-site daily, M-F Schedule: Regular business hours Duration: Expected to run to the end of the year Pay: $32 - $35/hr, paid weekly, benefits eligible Payroll Specialist Requirements • Minimum 3 years of experience in US payroll operations, including multi-state payroll, • 6+ months of hands-on experience or formal training in Workday Payroll, • Strong knowledge of compliance with federal, state, and local payroll regulations, • High attention to detail, strong organizational skills, and ability to manage sensitive information with discretion, • Excellent client service and communication skills with an employee-focused mindset, • Ability to work efficiently under pressure and adapt to changing business needs, • Clear written and verbal communication skills, • Technical proficiency with payroll systems and related tools Payroll Specialist Duties • Manage daily payroll processing tasks, including retroactive transactions, one-time payments, EIB mass transaction uploads, payroll inputs, and on/offboarding, • Ensure accuracy, integrity, and confidentiality of payroll data, • Generate periodic and ad-hoc payroll reports, • Adhere to Payroll Standard Operating Procedures and support their creation and maintenance, • Assist in testing and implementation of new payroll technologies and procedures, • Monitor Workday Payroll module performance and recommend enhancements, • Provide timely, customer-focused responses to employee payroll inquiries, • Identify payroll issues and escalate concerns to the Head of US Payroll as needed, • Serve as support and back-up for the Head of US Payroll No deadline to apply.

Position Summary: The Watch Technician must perform professional and technical repairs and refurbishing of Bulgari watches, respecting deadlines. This role also acts as a technical advisor for the reparability of products. Responsibilities: • Service and troubleshoot complex watch problems for all timepieces, including, but not limited to quartz, mechanical, & chronograph movements., • Demonstrate knowledge of how to set, adjust and activate all functions of watches, including final controls. Demonstrate ability to repair/replace movements, gaskets, crystals, cases & crowns., • Implement solutions for repair, such as timing adjustments & cleaning movements., • Knowledge and ability to use repair tools and testing equipment., • Knowledge of technical estimates and processes. Demonstrate ability to make a correct diagnosis., • Responsible for maintaining a clean and organized workshop area. Follow all company protocols for securing and storing company and customer-owned merchandise. Follow all company protocols related to destruction of parts., • Ensure workshop is in constant compliance with health & safety requirements., • Ensure proper quality of service according to Bulgari standards. Qualifications: • 3+ years’ experience in repairing & polishing high-end watches with sophisticated mechanical and quartz movements., • Ability to analyze repair issues., • Focused on details, prioritizes work and can maintain high standards of quality., • Has a keen team spirit and sets priorities effectively., • Clear and effective use of written and oral English and Spanish., • Ability to respond quickly to fluctuations in work volume., • Ability to work efficiently with time schedules and deadlines., • Clear and concise communication skills.

Company Description Big B HVAC is a trusted HVAC contractor providing expert service across a range of residential and commercial projects. Role Description This is a full-time on-site role for HVAC installers located all across New Jersey. Responsibilities include: • Servicing, maintaining, and troubleshooting HVAC systems, including chillers, split units, rooftop units (RTUs), and other commercial/residential systems, • Accurately diagnosing issues and performing quality repairs, • Communicating effectively with team members and clients, • Ensuring all work meets safety standards and complies with local regulations Qualifications • Knowledge of HVAC systems, tools, and equipment, • Experience in HVAC installation and repair, • Ability to interpret blueprints and specifications, • Strong problem-solving skills and attention to detail, • Good communication and customer service skills, • Minimum 5 years of HVAC experience, • Strong knowledge of chillers, split systems, RTUs, and various HVAC systems, • Excellent troubleshooting and diagnostic skills, • Valid NJ HVAC license, • EPA Certification, • Valid driver’s license What We Offer • Competitive salary based on experience, • Company truck provided, • Tools provided, • Opportunities for advancement, • Year-round work If you're a seasoned HVAC technician looking for a great career opportunity, we want to hear from you!

Company Overview: Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people’s lives. Position Overview: The HRIS Analyst will be a key member for the HR Operations team and will be responsible for partnering with Internal Stakeholders to deliver on data Needs, EIB Loads, Issue Resolution and Reporting. Job Responsibilities: • The ability to think independently, follow standards/processes and present a high level of work production, • Process all employee related changes in the HRIS and Payroll systems, • Perform daily audits of data entered and interfaced between systems, • Provide support for HRIS including, but not limited to, researching and resolving HRIS problems, unexpected results or process flaws, • Proven track record of developing and implementing test cases for Workday to ADP payroll Integration, • Can anticipate, identify, track, and resolve issues with limited support and direction, • Preference will be given to candidates who:, • Have previous experience with the Workday application, • Possess experience in Workday Core HCM, ADP payroll and ADP E-Time, expertise in these areas is strongly preferred, • Ensures effective data entry and employee record maintenance for new hires, existing employee changes and terminations is are in place, • Maintains the highest level of customer service balanced with accuracy and the meeting of all legal requirements, • Ability to communicate in both technical and business terms, • Strong analytical and troubleshooting skills, • Performs other related projects and duties as assigned, • Assist to execute I-9 Employment Eligibility Verification / E-Verify process for all new hires and rehires, • Generate and analyze system reports to audit I-9, • Monitor and reverify employee’s work authorization documents, • Other duties assigned by manager, • Frequent in-person collaboration Qualifications: • Bachelor’s degree preferred and 3-5 years of related HRIS and payroll processing experience or equivalent combination of education, training and experience that provides the required knowledge, skills and abilities, • Serve as the technical point of contact for assigned functional areas and assists with ensuring data integrity and testing of system changes, • HRIS functional experience, • Experience in Workday, • Systems implementation experience a plus, • Strong understanding of HR processes, • Experience with ADP payroll preferred, • Proficient with use of MS Word, Excel, and PowerPoint. Excel savvy a must have!, • Strong analytical skills are essential to perform this role successfully Nice to have: • Strong organizational and prioritization skills, • Ability to analyze and diagnose problems and proactively create plans to address, • Ability to be proactive - solid judgment skills, • Ability to make decisions and problem solve in a way that demonstrates systemic thinking, • Demonstrates a strong aptitude for detail and a commitment to accuracy in results, • Ability to handle confidential, sensitive information, • Ability to follow-up, and ensure employee satisfaction Salary: $30.00/hr. - $35.00/hr. *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, UNIQLO USA does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Continuous Improvement Manager Work Location: Onsite with 25% travel to other locations nationally This role is based in US - Preference in Linden, New Jersey or Lancaster, Texas - USA At FreshRealm, we aspire to be the most optimized fresh meals solutions platform in the world. Fresh meals are our focus, and we are passionate about transforming this rapidly growing category, bringing fresh to everyone, every day, everywhere. FreshRealm develops, sources, commercializes and assembles fresh meals, including meal kits, ready-to-heat and ready-to-cook offerings. We partner with leading direct-to-consumer brands, national grocers, and top convenience, club, and food service companies to deliver the very best meals to their customers. Our customer’s success is our success. If you are a growth-minded leader who thrives in an entrepreneurial environment at a company transforming an industry, FreshRealm is the perfect fit for you. Job Description Our FreshRealm Business Systems (RBS) will be an integral part of the way we run our manufacturing sites & functional areas and serve every customer, every day, everywhere. Under the direction of the Vice President (RBS), this role has a mission to focus on creating, supporting and assisting the improvement efforts tied to the company’s most critical business processes. Primary areas of focus will be the improvement within our manufacturing site, analyzing our processes, diagnosing operational challenges, and implementing process and system changes to drive continuous improvement and breakthrough performance. Our operating model’s goal is to positively impact our results and culture by establishing standards, institutionalizing daily management processes, adopting consistent problem solving methods and learning by doing. As part of the RBS program of Lean Management, the candidate will build an action plan to implement tools, identify opportunities and launch processes at the site level. In addition, this role will develop the kaizen and project funnel prioritizations for the site he/she is responsible for and ultimately is part of the team that defines the lean culture and activities/change management programs to embed in the organization. The candidate will drive the implementation of the RBS including daily management, metrics, and problem solving. He/she will work with the site to address KPI’s and alignment to CVD (core value drivers) implementing lean tools and training programs to enable PSP/action planning. This position will also drive the implementation of a lean certification program. This certification program will provide the path to ensure the application of recognized standards for lean principles and practices, serve as a benchmark for FreshRealm’s achievements, and ensure a common roadmap for continuous improvement and workforce development. Major Duties and Responsibilities • Assist site leadership in the development of an RBS Roadmap (i.e., how to use the RBS tools to drive sustainable improvement into all parts of our business and making it a way of life). Be an integral part of FreshRealm’s team that designs and creates the infrastructure to make the RBS a benchmark in the industry., • Lead, facilitate and co-facilitate targeted, kaizen events, improvement workshops and projects that are tied to our Strategy Deployment (SD) and Key Performance Indicators (KPI) to drive significant sustainable business results across the organization by leveraging Lean tools, people skills, and change management processes. Ensure successful kaizen events by installing and ensuring compliance to the kaizen process (includes; (1) planning of kaizens through a funnel process tied to SD, KPIs, and business needs, (2) kaizen execution and (3) sustainment of kaizens), • Work closely with cross functional teams to proactively identify gaps and systematic opportunity for improvement (OFI) for the assigned plants and define and drive them through to completion as effectively and quickly as possible utilizing lean toolsets., • Partner with all functions at the site to identify and create world class processes throughout the organization and define process capabilities, assess gaps and develop gap closure plans., • Train and lead effective problem solving methods from plant leadership to line associates., • Build and Deliver breakthrough levels of improvement in process capability, reengineer business processes to reduce cost and increase productivity, and attain world-class levels of quality., • Define and implement process improvements on key initiatives that result in significant improvements in service delivery, increasing organizational effectiveness., • Mentor, influence and develop potential lean practitioner candidates through their Kaizen events and projects driving business change, • Engage the plant teams in setting specific goals around Lean initiatives. This includes working with leadership to drive lean daily management in key areas of Safety, Quality, Delivery, Cost and Productivity., • Facilitate, train, and coach team members in the use of the Business System tools (Lean Six Sigma tools)., • Identify and share best practices across the organization; incorporate benchmarks and best practices from other FreshRealm locations., • Partner with Finance to incorporate kaizen and project savings into long-range financial plans and operating budgets. Skills and Requirements • Prior experience with deploying lean methods in operations and functions., • Experience leading and developing training, processes and systems using kaizens, A3 Problem solving, X Matrix, daily management and lean toolsets., • Ability to create, lead, manage, and coordinate multiple kaizens and projects simultaneously, • Ability to work both as a member of a team, a team leader or as a Kaizen event leader, • Lead and participated in developing and managing KPIs preferred., • Very customer focused with a strong ability to influence and communicate effectively at all levels of the organization from senior site management to hourly employees., • Active, aggressive, externally focused and future-oriented, • Independent worker, capable of operating in a fast-moving, ever-changing environment and able to effectively deal with difficult situations., • Possess strong functional experience and commercial business acumen, • Excellent training, consulting and change management skills, • Keen listener, open-minded, and have strong interpersonal skills and the intellectual horsepower to establish deep client relationships all levels, • Quick study who can rapidly adapt to FreshRealm’s culture and gain the confidence of the organization., • Visibly demonstrates a sense of urgency and strong personal ownership to business performance, • Hands-on and detail-oriented but also able to see the big picture., • Great interpersonal skills, ability to build effective relationships, collaborate productively with others and drive teams to successful outcomes. Required Experience / Education • 7+ years of relevant business experience, • Bachelor’s degree, preferably in a related discipline. MBA is a plus., • Manufacturing sector with directly related experience in a business to business environment., • High degree of proficiency with Microsoft Office Suite, Power BI, ERP System(s),, • Green Belt or higher certification preferred, • Project Management (PMP) certification preferred, • Food manufacturing experience a plus What We Offer • Comprehensive benefits package for full-time employees including medical, dental, vision, pet insurance and legal insurance., • 401(k) with company match that is immediately vested, • Life and ADD insurance, • Opportunities for career growth with a dynamic company, • Time away from work Our Values at Work We believe that ACTIONS speak louder than words and our company values align to those ACTIONS. In Our Daily Work, This Looks Like: • ACCOUNTABILITY: Set clear objectives and prioritize your tasks Hold yourself and your teams accountable for meeting deadlines Learn from your mistakes and use it as a learning opportunity to improve next time, • CURIOSITY: Collaborate with others and explore different perspectives when accomplishing a task or solving a problem Set learning goals for yourself and your team, and have a growth mindset: read books, subscribe to magazines, listen to podcasts, ask for recommendations, etc., on how to grow professionally and personally Don’t slap a band-aid on a problem – dig deep and determine the root cause of an issue, • TRANSPARENCY & HONESTY: Maintain open and consistent communication. Admit mistakes and take ownership Document decisions to help avoid misunderstandings, • INNOVATION: Work with the end-user in mind and create solutions that will add value Question existing norms, assumptions, and best practices Experiment and take calculated, data-driven risks, • OBJECTIVENESS: Utilize data and make data-driven decisions at every opportunity, • NIMBLENESS: Utilize time management to help stay focused and on task with urgency Continuously evaluate the effectiveness of current strategies and make adjustments accordingly Delegate and trust others to handle specific responsibilities with resources and support

Summary: The Ecommerce Customer Service Associate will be responsible for providing support and service to e-commerce customers through phone, chat & e-mail channels. Provide an on-brand customer experience. The candidate will have a positive attitude and ability to problem solve and continuously improve the customer experience.This is a hybrid role based in New York City. Location: Part time at our Soho NY office. Hybrid work schedule, mandated to be in office Tuesday through Thursday. Key Responsibilities: • Respond to customer queries via email, live chat and phone, in a timely professional manner, following Customer Service policies., • Assist customers with placement of orders, returns, replacements, refunds and exchanges., • Troubleshoot and resolve fulfillment and system issues with 3rd party warehouses., • Assist Customer Experience Manager and work with other departments as needed., • Become an expert on Carhartt WIP product., • Support e-commerce operational tasks as required., • Candidate must be available to work holidays and weekends and be flexible to changes in schedule. Requirements: • Ecommerce Customer Service experience preferred., • Strong writing ability and excellent communication and interpersonal skills., • Previous experience working with Shopify, Kustomer, Zendesk or similar CRM tool is a plus., • Experience working with 3rd party logistics teams, and familiarity with retail operating & inventory systems., • Strong attention to detail & time management skills., • Ability to prioritize and multitask., • Proactive, solution-oriented., • Knowledge and interest in apparel/fashion. Carhartt WIP USA is an equal opportunity employer and is committed to creating an inclusive work environment with a diverse and talented team. We consider, hire, train, promote, and compensate regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

POSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Spa Concierge. Is responsible being the first point of contact for guests at the spa, providing exceptional customer service, assisting with inquiries and reservations, and ensuring a smooth and enjoyable spa experience. Playing a crucial role in maintaining the spa's reputation for excellence and creating a welcoming and relaxing atmosphere for guests. ESSENTIAL FUNCTIONS AND DUTIES: • Greet guests warmly upon arrival, provide an overview of spa services and facilities, and assist with check-in procedures., • Answer phone calls, respond to emails, and handle inquiries regarding spa services, appointments, pricing, and availability., • Provide personalized recommendations and assistance to guests based on their preferences, needs, and desired outcomes., • Schedule spa treatments, massages, facials, and other services for guests, ensuring availability of therapists, treatment rooms, and equipment., • Coordinate appointment times, confirmations, and reminders with guests via phone, email, or text message., • Maintain an organized schedule of appointments, adjusting as needed to accommodate guest requests and preferences., • Provide product recommendations, demonstrations, and information to guests, highlighting key features, benefits, and usage instructions., • Maintain cleanliness and organization in the spa reception area, waiting lounge, and retail display areas, ensuring a neat and welcoming environment for guests., • Monitor and replenish supplies, such as towels, robes, beverages, and reading materials, to meet guest needs and expectations., • Build rapport with guests, establish positive relationships, and foster loyalty through attentive service, personalized attention, and follow-up communication., • Collect guest feedback, comments, and suggestions to identify areas for improvement and enhance the overall guest experience., • Handle guest complaints or concerns with professionalism, empathy, and a commitment to resolving issues to the guest's satisfaction. KNOWLEDGE, EXPERIENCE AND SKILLS • Previous experience in customer service, hospitality, or spa-related roles preferred., • Excellent communication and interpersonal skills, with a friendly and outgoing demeanor., • Strong organizational and multitasking abilities, with the ability to prioritize tasks and manage time effectively in a fast-paced environment., • Knowledge of spa services, treatments, and products, or a willingness to learn and become familiar with them., • Proficiency in computer software for appointment scheduling, email communication, and basic administrative tasks., • Professional appearance and demeanor, with a commitment to upholding the spa's standards of excellence., • Flexibility in scheduling, including evenings, weekends, and holidays, to accommodate guest appointments and business hours. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to move around the spa reception area, waiting lounge, and retail display areas to greet guests, assist with check-in procedures, and provide guidance., • Walking and standing for extended periods during shifts to accommodate guest arrivals, appointments, and inquiries., • Active listening skills to understand guest needs, preferences, and concerns, and, • provide appropriate assistance and recommendations., • Occasionally lifting and carrying light items such as towels, robes, retail products, or paperwork to assist guests or replenish supplies., • Transporting items between storage areas, retail shelves, and guest treatment rooms as needed., • Maintaining a professional appearance and demeanor while representing the spa, including wearing appropriate attire and adhering to grooming standards., • Presenting a welcoming and approachable demeanor to guests, fostering a positive and relaxing atmosphere in the spa environment. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Job Description The General Manager (GM) is responsible for managing the sales and order fulfillment processes and teams at assigned branch location. This includes overall strategic planning and execution of sales and order fulfillment functions to assure the company’s continued growth and profitability with specific emphasis on sales growth, process improvement, customer satisfaction, cost of quality, and people development. Responsible for P & L, balance sheet, and cash flow. Responsible to lead members of management effectively to deliver total customer satisfaction, company profitability, and market share growth. Responsibilities/Accountabilities include the following but are not limited to: • Responsible for the successful execution of Pella Corporation’s imperatives: Market share Growth, Profitability, and Customer Satisfaction., • Responsible for the hiring, training, professional development, results accountability, and leadership of key managers which may include Sales Manager(s), Operations Manager, Installation Manager, and Service Manager ensuring the fulfillment of branch objectives. Provides training, coaching, and/or workload adjustments as necessary., • Responsible to deliver sales, growth, and profitability goals for each segment. Directs management team to drive appropriate goals for individuals and departments., • Interprets market research in order to gain understanding of customer trends and competitor offering. Collects local market intelligence when possible to provide to Sales Subsidiary leadership. Collaborates with marketing to successfully implement marketing plans based on market knowledge and sales goals. Recommends creative selling techniques and order fulfillment processes based on market and product knowledge., • Develops and maintains an adequate understanding of Pella products, systems and sales processes in order to direct others, identify and maximize opportunities to meet customer needs, and grow the business through daily dispositions with direct reports and/or customers., • Responsible for planning and managing segment budgets (expense and capital). Responsible for reviewing monthly performance with management team, identifying successes and opportunities, and gathering and submitting accurate forecast information., • Ensures efficiency and accuracy of revenue and cost measurement and analysis, strategic cost and revenue planning, discounting strategies, and overall profitability of the branch., • Advises managers on escalated customer disputes or employee issues. Steps in if needed to resolve significant disputes., • Champions continuous improvement efforts., • Responsible for the overall selling effectiveness of each segment and adherence to the Sales Manager Playbooks., • Coordinates communication and integration between the management team, functional areas, customers, other Sales Subsidiaries and Pella Corporation., • Responsible for the identification, development and implementation of local processes and procedures that supports total customer satisfaction, both internally and externally, • Implements and enforces Company and Department policies when applicable., • Fosters integration and integrity throughout the entire organization., • Work with other members of management to instill and promote Pella’s Culture Manifesto in all facets of the business., • Build a high-performance team capable of delivering results year after year., • Must be able to attract, coach, and develop talent, • Must have outstanding problem-solving skills and the ability to demonstrate a high level of responsiveness towards urgent customer issues, • Ability to make timely decisions in ambiguous situations. Connects dots quickly and can foresee consequences of decisions., • Must exhibit superior communication skills and the ability to maintain professionalism in times of great adversity and pressure, • Works collaboratively and creates a sense of trust and reliability with internal team and customers, • Demonstrates a strong work ethic and flexibility towards the needs of the business, • Leverage the expertise of other internal team members as appropriate, • Ability to think strategically and champion change and innovation within the organization, • Strong business acumen and experience with both sales and operations, • Proficiency with Microsoft Office, smart devices, and the ability to learn proprietary software programs and applications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education And/or Experience Bachelor’s degree from four-year college or university; or seven to ten years related experience and/or training, or equivalent combination of education and experience. Language And Communication Skills Excellent verbal and written English language skills are required as well as good public relations, public speaking, instructional/teaching, and customer service skills. Ability to read, interpret, understand and explain documents such as company policies and benefits. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from employees, managers, co-workers, agents, customers, and the general public. Must be able to listen, assess and diagnose hidden meanings, and empathize. Must be able to resolve conflict in the best interests of the business and our customers. Must display excellent phone and email etiquette, and the ability to communicate in a professional manner. Must be able to make eye contact and present appropriate persona for the situation when interacting with fellow employees or waiting on a customer/visitor in person on a regular and consistent basis. Professional Skills Must be a humble team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, have a good attitude, be self-disciplined, and self-motivated. Must be a strong leader with a demonstrated ability to follow projects through to completion. Attention to administrative detail is required. Must be articulate, able to give clear instructions, demonstrate organizational skills, and meet reasonable deadlines. Must be able to maintain strict confidence with regards to sensitive and protected personnel/confidential information. Must be able to gain trust, respect, and confidence of employees and managers. Must be able to hold firm when necessary, provide constructive feedback, and compromise when called for. Must present in a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors. Mathematical And Reasoning Skills Must have ability to understand and communicate basic math associated with operational costs and/or revenue. Must have the ability to interpret financial reports and commonly used company performance reporting methods. Must have ability to solve practical problems without close supervision. Must be able to determine appropriate resolution in dealing with employee concerns and questions and set appropriate boundaries. Must possess good thought processes, problem-solving skills, and investigative theory. Must be able to use sound judgment and make objective decisions in the company's best interest at all times. Must be able to demonstrate ability to synthesize people and events, problem solve, and engage individuals in effective conversation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel, especially with use of the phone and computer. The employee frequently is required to reach with hands and arms and talk or hear especially in use of the telephone and meetings. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee may occasionally lift and or move up to 25 lbs. Specific vision abilities required by this job include close vision, and ability to adjust focus to read written company forms, correspondence, policies, brochures, state/local/federal employment law manuals, and other documents and reading materials as well as the computer. Must be available to work outside a "normal" work week (overtime) as necessary, including evenings and weekends. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Primary work location will be the designated at the time of hire. The employee will be required to enter the company's warehouse located at same address or other locations on a regular basis. There may be occasions whereby work locations will include Trade shows or other showroom locations. There may also be occasions when the employee will be expected/able to perform duties at home such as reading professional and/or research materials, making and accepting phone calls, composition of forms, correspondence, reports, etc. on the computer. The noise level in the work environment is usually low to moderate in Administrative office and moderate in the warehouse.

Job Description “Lodi CML Cooperative LLC is looking for a self-motivated administrative assistant/ entry level accountant to join our financial management department. Duties and Responsibilities; • Reconciling the company’s bank statements and bookkeeping ledgers, • Completing analysis of the employee expenditures, • Managing income and expenditure accounts- Managing an Accounts Receivable ledger and Accounts Receivable files, • Initiating and managing financial and accounting software (Online QuickBooks) used by the company, • Calculating, recording, inputting or processing financial data., • Preparing customer invoices based on accounting procedures., • Researching and investigating discrepancies in invoices to determine the accuracy of charges., • Matching payments to invoice numbers or sales orders., • Handling customer inquiries regarding billing issues, • Collecting payments (ACH), • Maintaining customer accounts, • Administrative support, Customer service when needed Skills and Qualifications; Online QB Experience required • 2-3years of experience with Online QuickBooks and data entry, • Entry level of understanding of accounting rules and procedures, including the Generally Accepted Accounting Principles (GAAP), • Intermediate level of knowledge and experience with spreadsheets - Knowledge of accounting online QBs and continuously strive to further their knowledge of different software to complete their job efficiently. • Ability to work independently - Well-organized to keep track of important financial documents for future analysis and reporting, • Analytical skills - Excellent attention to detail, able to identify errors and make corrections accordingly We are Central Manufacturer Location of Dunkin' & Baskin Robbins in Lodi NJ. We supply donuts and baked goods to about 400 Dunkin' retail stores currently

Company Description Lakeside Manor is an assisted living facility located in Staten Island, NY. We are dedicated to providing comfortable and compassionate care to our 200 residents. Our facility is staffed by a team of experienced professionals who ensure top-quality healthcare and assisted living services. Role Description This is a full-time, on-site role for an Assistant Housekeeping Supervisor at our Staten Island, NY location. The Assistant Housekeeping Supervisor is responsible for overseeing housekeeping operations, ensuring all areas are clean and maintained to the highest standards. Daily tasks include supervising housekeeping staff, managing laundry services, and providing excellent customer service to residents. Communication with team members and residents is essential to ensure smooth operations and address any concerns promptly. Qualifications • Supervisory Skills to manage and support the housekeeping team to assist the Director of Housekeeping, • Experience in Laundry and Housekeeping operations, • Strong Customer Service and Communication skills, • Ability to work independently and with a team, • Prior experience in a healthcare or assisted living facility is a plus Paid time off, holidays, Medical offered, flexibility Salary $20-$22 an hour based on qualifications and experience.

Executive Admin Assistant (Korean) Work Location: Englewood Cliffs, NJ, USA (Onsite) Top skills: • 2-year degree or equivalent work experience, • Experience working with executives is mandatory, • Microsoft Office skill set (Presentation, Excel etc.), • Bilingual (English/Korean) in reading, writing and speaking, • Coordination of schedules, office set up, maintaining office equipment, space planning, etc. Summary: The main function of an executive administrative assistant is to provide high-level administrative support by conducting research, handling information requests and performing clerical functions. A typical executive administrative assistant acts as an information and communication manager for an executive and their teams. Job Responsibilities: • Supervise general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work., • Review and approve invoices, reports, memos, letters, financial statements, and other documents., • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution., • Prepare agendas and make arrangements for committee, board and other meetings., • Make arrangements for travel, planning meetings, etc., • Submission of travel and other expense sheets for the supported leaders as well other administrative submissions needed like IT requests, • Respond to requests that come in for items like periodic organizational chart updates, seating charts, etc,, • Manage an extremely active calendar of appointments; ensure that the executives stay on track during their day; prioritize meeting requests and handle conflicts or scheduling changes proactively, • Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access if needed, • Triage and do basic troubleshooting for hardware. Software and phone issues. office supply management, and other general office management functions, • Liaison with customer and internal exec level, • Develop and maintain cross divisional relationships with other admin assistants, • Handle adhoc admin duties as they arise Skills: • Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills., • Expert ability to work independently and manage ones time., • Expert ability to keep information organized and confidential., • Expert ability in event planning, budgeting, etc., • Build relationships across teams, offering help and welcoming ideas from others to drive work forward in an inclusive manner, • Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint., • Bilingual in Korean and English Education/Experience: • 2 year degree or equivalent work experience, • 8-10 years’ experience required., • Experience working with executives mandatory KEY RESPONSIBILITES/REQUIREMENTS: • Microsoft Office skill set (Presentation, Excel etc.), • Bilingual (English/Korean) in reading, writing and speaking, • Coordination of schedules, office set up, maintaining office equipment, space planning, etc., • Develop and maintain excellent working relationships with all appropriate levels within and outside the company., • Plan, organize, and prioritize multiple assignments and projects., • Demonstrated competency in both oral and written modes for internal and external personnel at all levels., • Work independently and in a team environment in order to achieve personal and team goals and complete assignments within established time frames., • Ability to work across on divisions and business areas to find solutions to problems, • Assist in events planning, including scheduling, catering, set up and break down., • Place inventory requests for devices as needed, • Assist in ordering and tracking new hire equipment to ensure timely receipt, • Assists executive admin with various tracking spreadsheets, databases, and/or other office software records for the unit (Executives' weekly schedule, organization charts, wins reports, and presentations)

Senior Property Manager New York City Property Management company based in Manhattan is looking for a highly skilled, experienced, hands-on, and detail-oriented Senior Property Manager for its flagship location; a luxurious, high-traffic and fully occupied residential property of 1200 + units. The successful candidate must have a successful record of managing and directing all daily and long-term activities, and projects for resident services, operations and maintenance, asset planning and budgeting at a large, high traffic residential property. Responsibilities also include developing and executing a business plan, budget management, capital planning and oversight of the daily management of large teams and operational activities. Duties and responsibilities include, but are not limited, to the following: Core Responsibilities Budgeting & Reporting • Contribute in and oversee the preparation of annual budget and asset management plan., • Oversee monthly financial reports, variance reports, and CAM reconciliations, or prepare as needed., • Ensure approved budget is consistently met with primary focus and direct responsibility for cash flow forecasts, re-forecasts and funding requests., • Responsible for reviewing, auditing and approving all reports prior to delivering to senior management., • Responsible for controlling the procurement, contracting, and expenditure processes per company policy., • Collaborate with accounting team to ensure all policies and procedures are properly and timely executed and followed., • Implement and execute the approved strategic management plan for the asset(s)., • Own primary responsibility for successful execution of all day-to-day operations to assure 100% compliance with established policies and procedures., • Provide direction, coaching, • In close partnership with the Resident Manager, oversee all construction projects and delegate components of the projects, where possible, to ensure accurate, timely and within budget completion, • Conduct bi-weekly site inspections and walk-throughs., • Ensure a property inspection program is in place and implemented., • Ensure regulatory compliance and effective management of risk and liability, • Oversee and approve the creation and maintenance of all site specific documentation and initiatives including, but not limited to, site operations manuals and emergency procedures manuals., • Ensure corrective actions are taken quickly and efficiently for any violations requiring repairs to building systems, • Fluent in rent laws and experienced managing rent stabilization, market and affordable housing., • Establish and maintain positive relationships with residents, • Maintain site specific lifestyle programs that align to occupancy strategy and always seek opportunities for improvement., • Oversee and approve the creation and maintenance of all resident related documentation and initiatives including, but not limited to, resident handbooks, resident anniversary programs, retention programs, surveys and feedback forms, training meetings., • Process and manage accruals, evictions, timely rent payments, account audits to ensure all resident accounts and receivables are current., • Resident billing, • Hire, train, and supervise management staff., • Responsible for performance management, salary reviews, goal setting., • Organize, monitor and assess the performance of supervised staff., • Assure that staffing aligns to agreed qualifications, • Ensure proper staffing levels within budget., • Participate in negotiation of service contracts to achieve highest levels of performance at competitive pricing in compliance with the company’s policies and procedures. Ensure team is overseeing vendors and accountability measures are in place., • Manage external vendors, contractors and consultants as required by the company. Follow agreed processes and procedures to procure contract services, follow all on-boarding requirements and maintain contracts., • Maintain documentation of as-builts, operating manuals, maintenance, standard operating and emergency procedures., • Identify gaps and develop documentation in accordance with requirements., • 4 years+ of managing luxury residential real estate assets, multifamily in Manhattan. Condo/Co-op experience does not apply., • Strong understanding of property, building management and real estate concepts, • Large projects oversight experience required., • Financial Acumen is a must, • Accounting experience is a plus, • Advanced, hands-on MS Office skills (emphasis on Word/Excel), • Strong multi-tasking skills, • Exceptional customer service and communication skills, • Strong organizational skills, • Ability to remain calm and thrive under pressure in a fast-paced environment., • Time management skills, • People management skills / Leadership, • Property management software experience, Yardi, BuildingLink, Salesforce is a must., • Integrity, honesty, always operates at the highest levels of moral standards.

Office Services Associate Midtown NYC | Onsite | Forrest Solutions Forrest Solutions is the nation’s first and leading onsite outsourcing and staffing firm, delivering tailored solutions in office services, administrative support, hospitality, and professional services. We are seeking a highly organized and reliable Office Services Associate to join our team at a prestigious financial services client site in Midtown Manhattan. This role is integral to ensuring seamless daily operations, client satisfaction, and first-class workplace support. Key Responsibilities Mail, Shipping & Deliveries • Manage incoming and outgoing mail, packages, pouch shipments, and interoffice deliveries., • Conduct FedEx administration, label creation, package screening, and security mail checks in partnership with security teams., • Oversee mail sorting, scanning, and Qtrak scanning/data management., • Coordinate messenger requests, SMD deliveries, and print shop/business card deliveries. Office & Administrative Support • Maintain and distribute office supplies, including ordering through Staples/Amazon and regional supply distribution., • Manage toner inventory, new hire kits, visitor kits, signage, and HR board distribution., • Restock conference rooms, reception areas, and supply depots with paper, swag, nameplates, and materials., • Support special events, conference room setups (via EMS), and maintain shred bins and supply bins., • Handle archive pickups/deliveries and bank runs. Security & Compliance • Perform security door checks and serve as third on the call list for Global Guardian and Double Tap., • Assist with outgoing package checks for HR and collaborate closely with Security, Interfor, and Rudin Messenger Center teams. Invoicing & Systems Management • Process invoicing through Concur and Coupa, including tracking approval chains for completion., • Utilize ServiceNow ticketing system for supply and support requests. General Support • Serve as a key point of contact for staff questions and day-to-day operational needs., • Participate in ALL STAFF walkthroughs, ensuring a well-maintained, professional environment. Qualifications • Previous office services, mailroom, or facilities experience in a corporate or professional environment preferred., • Strong organizational skills with the ability to multitask and prioritize in a fast-paced setting., • Excellent communication and interpersonal skills; customer service-oriented mindset., • Comfortable using office systems such as Concur, Coupa, ServiceNow, Qtrak, and EMS (preferred, not required)., • Reliable, detail-oriented, and able to handle sensitive materials with discretion. What We Offer • Opportunity to work onsite with a leading global financial services firm., • Professional, team-oriented environment with growth opportunities., • Competitive compensation and benefits through Forrest Solutions. Pay Range: $25-28/hr.

Job Title: Production Supervisor Job Summary: The Production Supervisor will oversee the day-to-day operations of the production department, ensuring that all processes run smoothly and efficiently. This role involves planning, coordinating, and controlling the manufacturing processes, ensuring that products are produced on time, meet/exceed company quality standards, and within budget. The Production Supervisor will also manage staff, optimize production processes, and implement continuous improvement initiatives. Key Responsibilities: • Team Leadership:, • Manage, lead, and train a team of production staff, including designers, fabricators, and installers., • Assign tasks and monitor performance to ensure efficiency and adherence to project plans., • Foster a culture of safety, teamwork, and continuous improvement within the production team., • Quality Control:, • Ensure all decorative elements meet company and client standards for quality, durability, and aesthetic appeal., • Inspect incoming raw materials (e.g., fabrics, trims, threads, labels, packaging) for compliance with quality standards and purchase order specifications. Document inspection results, maintain records, and communicate nonconformities to the purchasing and production teams, • Conduct post-production reviews to ensure client satisfaction and identify areas for improvement., • Resource & Inventory Management:, • Manage procurement of materials and supplies needed for decoration and production., • Maintain and manage inventory of raw materials, ensuring sufficient stock levels and cost-effective use of resources., • Liaise with vendors and suppliers to ensure timely delivery of materials and negotiate favorable terms., • Cost Management:, • Monitor production costs and implement cost-saving measures where possible. Ensure that production stays within budget and margins are maximized., • Health and Safety Compliance:, • Ensure that the production facility operates in compliance with health and safety regulations. Implement safety protocols and conduct regular safety inspections., • Process Improvement:, • Identify areas for process improvement and implement changes to increase efficiency and reduce waste. Stay up to date with industry best practices and new machinery and technologies., • Implement and monitor automation processes for cutting tickets to reduce manual errors and improve efficiency., • Ensure cutting tickets are generated accurately, including fabric type, color, size breakdowns, and production quantities., • Collaborate with the IT/ERP team to maintain and improve cutting ticket automation within the production management system., • Collaboration:, • Work closely with cross-functional teams (customer service, marketing and production) to ensure project objectives are met., • Project Planning & Execution:, • Oversee and coordinate the entire decoration production process, from initial design concepts to installation and final delivery., • Develop project timelines and ensure that deadlines are met within budget and quality expectations., • Collaborate with design teams, clients, and other departments to ensure that design specifications and client expectations are fully understood and implemented., • Assist in developing visual mockups (2D/3D) for customers placing simple to complex custom order and decorated apparel., • Work with design software (e.g., Adobe Creative Suite, Microsoft Office, or CorelDraw) to create mockups., • Modify mockups based on feedback from customers, • Collaborate with VP of manufacturing and Customer Service Staff to produce accurate and on time designs., • Ensure that final mockups or decorative elements reflect the intended design location, color and material requirements. Qualifications: • Bachelor’s degree in engineering, manufacturing, business management, or a related field., • Minimum of 3-5 years of experience in a manufacturing or production environment, with at least 2 years in a supervisory role., • Experience with design tools such as Adobe Creative Suite (Photoshop, Illustrator), Office Suite and Corel Products, • Experience with Decorating Software Preferred (Wilcom, Tajima, etc), • Proven experience as a Production Manager or in a similar role in a manufacturing environment., • Strong knowledge of production management, quality control, and safety standards., • Excellent leadership and team management skills., • Strong analytical and problem-solving abilities., • Proficiency in production management software and Microsoft Office Suite., • Ability to work under pressure and meet tight deadlines., • Excellent communication and interpersonal skills. Preferred Skills: Experience with lean manufacturing and continuous improvement methodologies. Knowledge of industry-specific production processes and equipment. Experience with ERP systems English and Spanish-speaking

Job Overview: As a Regional Director you’ll be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good Regional Director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our client with a focus on exceptional customer service. A regional director must be adaptable and is always looking to motivate and inspire others to do their best. This position is hybrid but will be traveling to the NJ properties 3-4 times a week. The other day(s) are heavy on administrative work and meetings. Your Responsibilities: • Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client, • Executes on relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high risk accounts, • Models company culture, values and brand promise to foster and strengthen client relationships, • Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services, • Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations and following through on commitments with honesty and transparency, • Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives., • Takes ownership of controllable key performance indicators for their book of business: e.g. customer experience, client retention, growth, profitability, manager turnover, • Is accountable for managing FirstService client contracts and obtaining timely renewals, • Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing, • Attracts, develops and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers., • Provides ongoing support with training, coaching and developing career paths for associates that desire growth opportunities, • Regularly influences and mentors community managers and their teams and, • communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic, • Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results Skills & Qualifications: • Bachelor’s degree in business or related field from an accredited college or university, • 5 to 7 years’ experience in property management, construction or hospitality preferred, • Experience in operations, account management or relationship management an asset, • Experience in overseeing multiple projects at once, • Has managed over 10+ people directly and coached them, • Valid state driver's license and state-mandated vehicle insurance., • Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired., • Critical thinking, problem solving, judgement and decision-making abilities are necessary., • Proficiency in computer programs like Microsoft Office, Outlook and Windows required., • Ability to work with sensitive and/or confidential information. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions. This position has a cell phone allowance and a bonus. Compensation: $120,000 - $135,000 / annually

JetPro Pilots is actively recruiting a Challenger 300 Captain for a Part 91/135 client based in the New York area. This is a three-pilot account with an immediate start opportunity. We are seeking pilots who bring a positive attitude, strong customer service focus, and a commitment to professionalism. If you value an outstanding work environment, excellent work-life balance, and representing a team that prioritizes safety and quality. This is temporary position for a 1-2 years but could turn into longer Schedule: • Average around 300-400 hours per year, • Trips are normally scheduled in advance., • 10 Hard Days off per month, • 3 Pilot crew Benefits: • Excellent Base Salary, • Cash Bonus every 6 full months of employment, • Company 401K with Match, • Domestic Per Diem: $75/day | International Per Diem: $125/day, • Premium Hotels (Marriott, Hilton, or equivalent) — Points Retained, • Medical, Dental, and Vision Options, • Company-paid Medical Premiums, • Paid Vacation and PTO, • Uniforms Provided, • KCM Badge Costs Covered About the Role: This opportunity is ideal for pilots who hold themselves to high standards while remaining approachable, fun, and customer-focused. Our client emphasizes professionalism, training, regulatory compliance, and cultivating a positive flying culture. Requirements: The ideal candidate will meet the client’s requirements listed below: • ATP - Multi-Engine and Instrument Rated, • First Class Medical, • Type Rated: CL-30(required), • Total Time: 3000 Hours, • Multi-Engine - 500 Hours, • Turbine - 500 Hours, • Time in Type: 300 Hours, • 14 CFR Part 135 experience within the last 6 years, • Residency within 2 hours of base - Will provide temporary relocation assistance, • Authorization to work in the US JetPro Pilots LLC is an equal opportunity employer.

Overview The SoHo Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff. The role is expected to start in or around late September 2025 and end by January 2026. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays. Responsibilities • Enters sales at POS., • Answers and properly directs all incoming calls., • Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients’ needs., • Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times., • Assists Sales and Operations team wrap client packages., • Assists Sales and Operations team with the cleaning of client jewelry., • Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders)., • Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes)., • Assists the Operations team with the unwrapping of David Yurman Bags for easy access., • Assists the Operations team with the putting together of DY Pocket Folders., • Assists Operations team package and ship client packages., • Assists Operations team in inventorying office supply needs., • Assists Operations team in inventorying packaging needs., • Assists Operations team in inventorying stationary needs., • Assists Operations team identify client jewelry repairs., • Assists store in maintaining a clean case line., • Assists Sales and Operations team organize understock., • Assists Operations team with Inventory Serial Case Audits., • Ensures organization and cleanliness of jewelry cleaning area. Qualifications • Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred, • Computer skills: Proficient in Microsoft Excel and Outlook, • Ability to be detail-oriented, adapt and prioritize in a fast-paced environment, • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,). Expected base pay for the role is $21.00 - $23.00/hour.

General Manager – Luxury Boutique Location: Woodbury Commons A high-end luxury boutique is seeking an experienced and passionate General Manager to oversee daily operations, drive store performance, and deliver a world-class client experience. This is an exciting opportunity for a results-driven leader with a background in luxury retail who thrives in a collaborative, fast-paced environment. Key Responsibilities • Lead, coach, and develop a customer-focused sales team, • Set and achieve sales and performance goals (conversion rates, UPT, AUR, and client capture), • Manage staffing schedules to align with peak traffic times, • Provide exceptional client service and cultivate long-term relationships, • Stay informed on market trends, product launches, and promotional campaigns, • Maintain merchandising standards, cleanliness, and inventory levels, • Plan and execute in-store events and external networking to drive business, • Oversee recruitment, training, and performance development of store staff, • 3+ years of retail management experience in the luxury space (beauty or fragrance a plus), • Proven ability to lead, motivate, and grow a high-performing team, • Strong communication, organization, and problem-solving skills, • Business-minded with the ability to analyze data and identify growth opportunities, • Tech-savvy with experience using POS systems, CRM tools (e.g., Shopify, HubSpot), and Microsoft Office, • Flexible and adaptable to change; able to work on the sales floor including physical movement

About Us American Exchange Group is an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brands—including footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beauty—American Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends. Joining American Exchange Group means being part of a dynamic and diverse team where your contributions drive real impact—and where there’s always room to grow. If you're looking to be part of a company that blends heritage with hustle, we’re excited to meet you. Visit our website at Job Title: Executive Assistant Location: Onsite 5 days a week at our NYC HQ Summary: Reporting directly to the Executive Vice President, the Executive Assistant provides support in a one-on-one working relationship and serves as the primary point of contact for internal and external matters pertaining to the EVP. The Executive Assistant also serves as a liaison to senior management teams and oversees special projects. The Executive Assistant must be creative and enjoy working within a small, entrepreneurial environment that is mission-driven and results-driven. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. Primary Responsibilities: Executive Support • Completes a broad variety of administrative tasks for the EVP including: managing an extremely active calendar of appointments; creating reports; composing and preparing correspondence that is sometimes confidential; compiling agendas and documents for meetings., • Prepare agendas, take detailed meeting notes, and track action items., • Liaise with internal departments (Design, Merchandising, Retail, Marketing, Finance) to ensure seamless execution of EVP initiatives., • Support project management, ensuring deadlines are met and deliverables are tracked., • Assist with vendor and partner communications., • Coordinate personal appointments, travel, and errands as needed., • Manage personal and household administrative tasks (events, reservations, special projects)., • Handle expenses, invoices, and budget tracking for both professional and personal needs. Qualifications: • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail, • Very strong interpersonal skills, • Expert level written and verbal communication skills, • Demonstrated proactive approaches to problem-solving with strong decision-making capability, • Emotional maturity, • Highly resourceful team-player, with the ability to also be extremely effective independently, • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response, • Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment, • Forward looking thinker, who actively seeks opportunities and proposes solutions Education and Experience Requirements • Bachelor's degree preferred, • 3 + years of experience supporting C-Level Executives in entrepreneurial environments What We Offer • Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance, • 401(k) Retirement Savings Plan with company match, • Generous Paid Time Off (PTO) and paid holidays, • Half Day Fridays with shortened hours during both Summer and Winter seasons, • Health Savings Account (HSA), • Flexible Spending Account (FSA), • Tax-free commuter benefits, • Exclusive employee merchandise discounts Salary: The anticipated base salary is $70k - $80k annually. Actual compensation will be determined based on a variety of factors including, but not limited to, experience, skills, education, internal equity, and location. This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. The compensation package is dependent on a number of factors, including, for example, experience, education, market data, and business needs.

Administrative Assistant (Bilingual Spanish/English) Schedule: Mon–Fri, 7:00am–3:30pm · On-site · Far Rockaway, Queens Company: Fast Action Body Repair — commercial truck body repair & paint Why this role We keep NYC’s commercial trucks on the road. You’ll be the coordinator who makes everything run smoothly—customer updates, paperwork, parts/vendors, and light support on the shop floor. We lead with respect, pride, and high standards. What you’ll do • Answer phones, greet customers, provide clear repair/status updates, • Create/organize work orders, estimates & insurance claim documents, • File photos and keep digital/physical records tidy (Word/Excel/Outlook), • Coordinate parts and track deliveries, • Walk the floor for photos, tags, and quick assists (occasional light lifting up to ~20 lbs), • Follow safety guidelines; we provide gear when neededWhat you bring, • Bilingual (Spanish/English) with excellent phone and in-person communication, • Detail-oriented, organized, and dependable; strong clerical skills, • Comfortable with Microsoft Office (Word, Excel, Outlook), • Customer-service mindset; shop experience is a plus (we’ll train)Schedule, pay & growth, • Hours: Mon–Fri, 7:00–3:30 (no late nights), • Pay: $22–$28/hour, • Perks: PTO Apply: Send resume or summary or text/call (718) 844-1213. Location: 4915 Rockaway Beach Blvd, Far Rockaway, NY 11691 Fast Action Body Repair is an Equal Opportunity Employer. Women candidates encouraged to apply.

Company Description Summit Building Services is a leading provider of office cleaning and janitorial services in Jersey City, NJ. We prioritize cost reduction for clients, as well as improving the appearance and health of their facilities. Our services are tailored to LEED green cleaning standards, emphasizing sustainability throughout the service process. With a focus on managing indoor environments to enhance health, safety, and appearance, we aim to reduce occupant sick days and improve productivity. Role Description This is a full-time on-site role for a Franchise Owner at Summit Building Services in Jersey City, NJ. The Franchise Owner will be responsible for managing the franchising operations, overseeing training programs, driving sales, recruiting staff, and delivering exceptional customer service on a daily basis. Qualifications • Experience in Franchising and Sales, • Proven ability in Training and Recruiting, • Strong Customer Service skills, • Excellent interpersonal and communication skills, • Organizational and time management skills, • Knowledge of the cleaning or janitorial industry is a plus, • Bachelor's degree in Business Administration or related field preferred

Electric Picks, a Hoboken NJ hyper-growth organization, is changing the narrative on fashion jewelry by offering a lifetime guarantee, launching innovative collaborations with top influencers and focusing on thoughtful creative branding. We are looking for a jewelry and fashion lover to add to our passionate small team who wants a career with immense growth potential. Our goal is to love showing up for work every single day (seriously), to work hard and have fun while doing it. We are seeking a temporary Customer Relations Specialist. This is a temporary full-time position at our studio in Hoboken, NJ. This position is responsible for resolving customer inquiries and overseeing all repair and replating requests from start to finish. This includes answering inquiries from customers, coordinating with Production, ensuring timely turnaround, updating customers, and reshipping items. By taking on these specialized inquiries, this role ensures customers have a consistent, high-quality experience when it comes to jewelry care. You will work closely with the entire Operations team to ensure the best care and service is provided to our awesome customers. We pride ourselves on outstanding customer service and we are looking for relationship-driven team members to ensure a positive and successful experience for each customer. Position Overview: • Full-Time Position: Mon-Fri 9AM-5:30PM, • On-site in our Hoboken, NJ studio, • $20/hr, • Position is temporary through December 31, 2025 Key Responsibilities: • Manage the entire cycle of returns and repairs, • Have a working knowledge of current Electric Picks products and procedures, • Process returns and exchanges via Loop and Mirakl, • Process customer repairs, • Support the customer care team with inquiries using Gorgias Our Ideal Candidate: • You’re someone who is jewelry obsessed!, • 2 years of customer service experience, • Shopify, Gorgias, & Loop experience a plus, • Excellent communication skills, • Organized and reliable, • Ability to work independently, • Careful attention to detail, • Ability to be both a self-starter and a team player, multitask and thrive in a fast environment, • You're the type of person who searches for someone if you find a wallet on the ground and truly wants to go above and beyond for others. ABOUT US: Born out of a dream (literally) and an idea, Founder MJ Carlson started Electric Picks in her NYC apartment. Celebrating our 14 year anniversary this year, we’ve grown to a team of 20. We love jewelry but we’re more than just another gold chain company. We value positivity, teamwork, thoughtfulness and creativity. We've been featured in Forbes, Vogue, Elle, The NY Post, People, Cosmopolitan, InStyle among many other media outlets. We currently retail with Revolve, Nordstrom, Free People, Anthropologie, Holt Renfrew and approximately 250 specialty boutiques.

General Manager – Luxury Retail | Scully & Scully, Park Avenue Scully & Scully, the iconic Park Avenue destination for timeless elegance and refined living, is expanding and seeking an accomplished General Manager to lead our world-class flagship store. This is a rare opportunity to join a storied institution renowned for its impeccable service, exquisite offerings, and long-standing reputation as one of New York’s premier luxury retailers. As General Manager, you will be the heartbeat of daily operations, guiding our talented sales team, curating extraordinary customer experiences, and ensuring that every detail of our store reflects the sophistication and heritage of the Scully & Scully brand. Working hand-in-hand with our CEO, you will play a pivotal role in shaping strategy across sales, operations, merchandising, advertising, public relations, and client services. This is not just a job, it is a leadership role at the forefront of luxury retail. Key Responsibilities • Lead, inspire, and mentor a team of sales associates, client service professionals, and support staff, ensuring seamless day-to-day operations., • Recruit, interview, and cultivate top-tier talent to join our prestigious team., • Drive sales excellence through active engagement, ongoing training, and a culture of product knowledge and customer care., • Elevate the client experience through personalized touches, including relationship-driven service, client books, and thoughtful follow-up., • Uphold the store’s polished presentation and atmosphere, ensuring every detail reflects our standards of luxury and refinement., • Maintain accurate records and operational efficiency to support business growth. Why Join Scully & Scully? This is more than a management position, it is a chance to become part of the living legacy of a brand synonymous with luxury and prestige. You will have the opportunity to work closely with senior leadership, influence the direction of the store, and grow your career in an environment where tradition and innovation meet. Compensation & Benefits • Competitive base salary with performance bonus opportunities, • Comprehensive medical insurance, • 401(k) retirement plan, • Generous paid vacation and holidays, • Exclusive employee discounts on luxury merchandise, • Exceptional opportunities for professional growth and advancement Requirements • Bachelor’s degree required, • Minimum of 10 years’ proven leadership experience in luxury retail management, • A passion for delivering extraordinary customer experiences and building lasting client relationships Job Type: Full-time

Job Responsibilities • Efficiently manage and respond to all building work orders and tenant requests for repairs in a timely and professional manner using Building Link. Ensure that all building work is adequately tracked and monitored through these systems., • Punchlist the turnover of apartments in an expeditious and cost effective manner to ensure available units are available to market in mint condition in as short a period as possible. Coordinate with Property Manager and Leasing staff on the management of building turnover and move-ins of new tenants., • Daily inspection, monitoring and maintenance of building systems including but not limited to boilers, cooling towers, HVAC, plumbing, electrical, etc., • Highly skilled in 1) diagnosis of potential problems that may arise in the physical plant and 2) implementation of proactive and cost effective solutions that offer minimal disruption to tenants. Qualifications Technical Skills • Extensive technical background (plumbing, electrical, appliance repair) and direct experience in the diagnosis, monitoring and maintenance of different residential apartments and overall building systems., • Direct experience and understanding in the diagnosis, repair, servicing, and maintenance of kitchen appliances, plumbing and bathroom fixtures, trash compactors, Packaged Terminal Air Conditioner (PTAC) units / Heat Pumps / RTU units and other common area split system units., • Experience using Building Link and Key Link to track building activity and develop management reports on staff utilizations and tenant interactions. Experience • Ideal candidate will have previous experience as Handyman at a large scale luxury rental building or commercial office building., • References from relevant previous employers will be sought. Leadership/Management Skills • Team player able to work well with others, • Strong bias towards customer service and managing tenant relationships in an extremely professional and courteous manner, • Excellent communications skills, • Exemplary work ethic and attention to detail with and focus on building cost control, • Multi-tasking and management of multiple complex projects concurrently Compensation/Benefits • Job is a Union position

Job Title: In-House Counsel The Impact You Will Have Liberty Home Guard is the country’s fastest-growing and top consumer-rated home warranty provider, licensed and regulated in all 50 states and Washington D.C. We provide homeowners with coverage for home systems and appliance breakdowns while also serving as a concierge for all home repair needs. We are seeking an experienced In-House Counsel to join our legal team. This role will focus on claims management, regulatory compliance, and insurance-related legal matters. The ideal candidate will be well-versed in home warranty policies, contract law, consumer protection regulations, and dispute resolution processes. Responsibilities: • Provide legal guidance on home warranty claims, coverage disputes, and regulatory compliance., • Oversee claims litigation, including arbitration, mediation, and court proceedings., • Review, draft, and negotiate contracts related to warranty services, vendor agreements, and insurance policies., • Collaborate with internal teams to ensure compliance with state and federal regulations governing home warranty providers., • Manage and coordinate with outside counsel on active litigation and regulatory matters., • Develop legal strategies to mitigate risk and enhance operational efficiency in claims handling., • Assist in responding to consumer complaints, regulatory inquiries, and insurance-related legal issues., • Stay updated on changes in home warranty, insurance, and consumer protection laws, providing timely recommendations to leadership., • Oversee updates and improvements to the service contract terms and conditions, • Work with all operations, ranging from sales operations to customer service operations, to vendor service operations and much more, to ensure that they operate efficiently as a true partner and stakeholder to operations., • Strong knowledge of home warranty regulations, insurance law, and claims management., • Exceptional legal research, negotiation, and contract drafting skills., • Ability to work cross-functionally and provide clear legal guidance to non-legal teams., • Strong analytical, problem-solving, and decision-making abilities., • Juris Doctor (J.D.) from an accredited law school., • Active license to practice law in at least one U.S. state., • 3+ years of experience in insurance law, claims litigation, or home warranty-related legal work., • Prior experience with regulatory compliance in the home warranty or insurance industry is highly preferred., • Trial/Litigation experience is a plus. Pay Rate: $170k-210k annually. Please note: This position is open to hybrid work arrangements, with exact details to be discussed during the final stages of the recruitment process Other Titles: General Counsel, Attorney

About the Company: Celltrion USA is Celltrion’s U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion’s unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company. Key Duties and Responsibilities: • Finished Product Distribution: Ensure a smooth flow of inbound and outbound shipments by implementing an efficient end to end tracking system. Ensure receipt appointments of inbound trucks. Release of products in saleable status, engaging customer service to ensure release of orders before cutting time, provide delivery feedback for critical orders and minimize back orders by keeping a close coordination with sales team., • Process Optimization: Support and develop of SOP documents which ensure a good distribution practice. Develop systems to solve problems and quarantine root causes in 3PL and flow distribution. Support SAP enhancements implementation, processimprovement and Serialization implementation., • Inventory Control: Maintain inventory control systems to assure visibility throughout the supply chain and comply with financial and regulatory requirements., • Creates and maintains net production and purchasing requirements based on forecast, lead time, shelf life and safety stock policy., • Provide, Run and analyze month to end reports for Business unit performance., • ERP (SAP). Support SAP implementation. Perform inventory transaction by using SAP system. Analyze and verify data integrity., • DSCSA – EPCIS compliance. Monitoring and solving inbound and outbound disruptions. Specific Responsibilities: We seek a highly motivated individual with analytical capabilities and pharmaceutical experience (Biological Product in preference) to be part of our commercial operations. Responsibilities include, but are not limited to: • Responsible to ensure customer orders delivery on time. Perform cycle counts in case any order discrepancy, • Minimize and resolve claims within one week. Implement root cause analysis to avoid discrepancies in the future., • Approve and follow up returns from customers and work with finance for credit request submission., • Prepare monthly supply chain reports by showing inventory value, turn over, cost per unit, short date / expired, damages and on time In Full order., • Provide weekly report of inbound status of Biosimilar products, quality, customs hold, in transit., • Follow up and support release products as required into saleable, quarantine, customer allocation., • Prepare/oversee inbound shipment reports to ensure customs release and delivery in 3PL in fashionable time, • Weekly Customs shipment report showing status of final release from customs., • Support in preparation the annual 3PL budget., • Assist and support Financial and external audit of our in/out processes and 3PL. Basic Qualifications: • Must be legally authorized to work in the United States without restriction., • Bachelor’s degree from an accredited college or university, or equivalent required., • Minimum 5 years of Pharmaceutical Management with direct involvement in establishing and managing inventory, customer service, orders tracking, 3PL management., • Supply and Logistic acumen and working knowledge of distribution KPI to manage and control inbound, outbound and 3PL operation., • Must be self-motivated and able to work with a general level of autonomy and independence., • Good professional ethics and compliance of applicable laws and regulations., • SAP ERP user experience is a must. Savvy Implementation is big plus., • DSCSA knowledge and implementation experience is a must., • Overall OTC Transactions in SAP. (Sales Order, Return Order, Free of Charge Order, Credit Memo, Debit Memo, Deliveries and Invoices., • Collaborate with Finance team for the periodic closing., • Maintain complete and accurate standard sales operating procedures and related internal control documentation., • Overall OTC Transactions in SAP. (Sales Order, Return Order, Free of Charge Order, Credit Memo, Debit Memo, Deliveries and invoices) Celltrion USA is an equal opportunity employer . It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.