Customer service phone jobs in Rochester, New York - Page 2Create job alerts

Job Description Company Information: Regional Transit Service (RTS) is a regional transit authority established by New York State with more than 1,000 employees who proudly serve customers and business partners in Monroe, Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming counties. Recognized as one of the best-run transit systems in the nation, RTS partners with the community it serves to provide vital, safe, and sustainable transportation services to nearly 8 million people each year. We carry out our mission by connecting our customers to jobs, school, healthcare, shopping, and recreational activities every day. JOB SUMMARY: The Customer Service Representative is an integral member of the RTS Team bringing our values to life every day Integrity, Respect, Diversity and Inclusion, Engagement and Collaboration, Agility and Innovation, and Performance Focused. The Customer Service Representative, working alongside the entire Customer Service Team, is responsible for making it easy for our customers to enjoy the ride with RTS, in accordance withcompany policies and procedures. HOURLY RATE: $19.24 CURRENT AVAILABLE SHIFT(This is a union position associated with the Amalgamated Transit Union (ATU); therefore,all shifts are picked by seniority): Candidates must be flexible and available to work a variety of shifts, including days, evenings, weekends, and holidays, as needed ESSENTIAL FUNCTIONS: • Receives, researches, and answers customer inquiries and requests regarding schedules, fares, special services, programs, and other related events, • Receives and places Community Partner pass orders, • Processes verbal and written requests for system information, programs, additional service, and timetables, • Receives and answers inquiries from departments and branches regarding Customer Service responsibilities, • Updates and maintains the Customer Service Department's system reference guides, • Participates in programs, presentations, and displays that require extensive customer contact, • Works on special projects or assignments as needed, • Distributes materials from other departments ADDITIONAL RESPONSIBILITIES: • Other duties as assigned., • Primarily assigned to the Customer Service Phone Center. Could also be required to work at the Main St. Front Desk or at the Transit Center. EDUCATION & EXPERIENCE: • High School Diploma or GED required., • At least 2years of customer service experience in a call center environment., • Familiarity with Rochester and its streets preferred., • Knowledge of bus routes preferred., • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. KNOWLEDGE, SKILLS & ABILITIES: • Ability to perform a variety of routine duties involving the use of procedures and the application of clearly prescribed standard practice where the employee could make minor decisions and use some judgment, • Ability to work with objectives defined by supervisor or by explicit procedures and rules. Assignments and the performance of tasks and activities are reviewed by supervisor in detail with the employee. Situations not covered by rules or procedures are referred to the supervisor., • Proficient computer skills, including basic knowledge of Microsoft Office and Trapeze FX, and intermediate knowledge of salesforce.com, our Customer Relationship Management System, Where's My Bus, Account Based Ticketing, Routematch ride scheduling and the internet, especially Google Maps., • Excellent customer service skills, • Excellent verbal and written communication skills, • Strong time management skills PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stand, walk, and reach with hands and arms. The noise level in the work environment is usually moderate. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Job Description STATUS: Full time / Non-Exempt REPORTS TO: Director, Member Service Center LOCATION: Corporate Office, Erie Blvd Branch COMPENSATION: The starting hourly wage for this position is expected to be between $20.50 - $21.50 per hour. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.5 hours per week SCHEDULE: Shifts during the following hours of operation: Monday – Friday 8:00am – 6:00pm, Saturday 8:00am – 2:00pm Work with a dynamic, small group of 30 team members who provide exceptional service to our members, over the phone! Position Overview The primary function of the Member Service Center Representative I is to perform routine transactions and answer account inquiries, over the phone. This includes, but is not limited to, transaction/statement reviews, transfers, loan payments, balance inquiries, check withdrawals and assistance with Online Banking. The Member Service team continues to put the member first as we provide financial solutions and seamless use of our digital channels. Perform all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Functions • Perform various financial transactions and inquiry requests accurately and efficiently., • Solve for member immediate needs by asking high impact questions and having a strong understanding of The Summit’s products, services and programs and the benefits they offer., • Provide members with accurate information on the credit union’s products and services in an effective and professional manner while striving for first call resolution., • Follows the defined Quality Assurance program to allow for exceptional member experience., • Meet assigned sales goals as determined by management., • Display excellent interpersonal skills, being able to interact professionally and effectively with members over the telephone., • Adhere to credit union and departmental policies and procedures., • Maintain strict adherence to security protocols for identifying members., • Promote a positive and professional environment based on The Summit’s core values. Other • Update and document information learned about members., • Assist in various duties upon management’s request., • Participate in special projects as assigned by management., • Work overtime when requested by management. Qualifications Education/Experience: An equivalent combination of the following: • Education: High School Diploma or GED equivalent, • Experience: One to two years’ prior teller, call center or member/customer experience preferred, • Sales experience preferred., • Knowledge of Microsoft Windows and Microsoft Office Suite., • Capable of advancing to a MSCR II position, as it becomes available, within one year of employment. Skills/Abilities/Knowledge • Strong critical thinking skills, • Strong math and keyboarding skills., • Ability to listen and communicate effectively., • Ability to read, comprehend and explain transaction history and account activity., • Excellent interpersonal skills to create a positive member experience., • Strong attention to detail and excellent organizational skills., • Microsoft Office Suite, particularly: Outlook, Word, and Excel, • Office equipment (i.e. calculators, computers, printers, copiers, multi-line phone systems and fax machines), • Intranet/Internet, navigation of web-based vendor systems, and utilization of teller & banking software. Licensure Requirements • Must be able to sit and/or stand for extended periods of time. Occasional lifting required. Lifting (5-10 pounds), • Standing/Sitting extended periods of time, while working in front of computer monitor, • Typing / Data Entry, • Professional Office Environment, • Overhead Lighting EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Description St. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home. If this description speaks to you, continue reading about the opportunity of Building Service Specialist. This is a full time 40-hour, non-exempt position located at St. John's Meadows and requires HVAC R Certification. Position Summary: Responsible for maintaining all aspects of the facility at St. John’s Meadows and Brickstone including routine service and preventative maintenance, seasonal changes and repairs on building equipment, electrical and plumbing repairs, and new resident courtesy service. Responsibilities include: • Perform general maintenance duties, such as mechanical, electrical, plumbing, HVAC and appliance repairs, • Perform routine preventative maintenance on HVAC equipment, lighting, water conditioning systems and other equipment as scheduled, • Perform courtesy service for new residents (i.e. hanging pictures, set up electronic equipment, installing additional lighting and other fixtures, set up television, etc.), • Perform pool maintenance and requirements mandated by the DOH, • Pool Operation Management Certificate a plus, • Take trash/recyclables from the Trash/Recycle Rooms to the pick-up areas daily, • Escort/assist contractors with periodic inspections and maintenance, • Set-up and break down of furniture and other equipment for scheduled activities and programs, • Order parts and materials, inventory control, • Maintain all tools, equipment, vehicles and supplies in proper condition, • Attend in-service training and education sessions, as assigned, • Perform specific work duties and responsibilities as assigned by Manager Qualifications: • High School Diploma or equivalent certificate of completion, • Three to five years’ experience in construction/building trades, facility maintenance, painting, refinishing and remodeling, • HVAC Certification, • Good skills with hand tools and power tools, • Valid NYS driver’s license, • Knowledge of principles and processes for providing customer and personal services, • Willingness to embrace and exemplify St. John’s Brand Characteristics Physical Requirements: • Walking, running, lifting (as much as 50 lbs.), pushing (as much as 250 lbs.), climbing stairs. Exposure to Conditions: • May be exposed to infectious diseases. Exposed to physical aggression Check out what we have to offer YOU at : • Health, dental, vision insurance (30 hours+), • Employer sponsored life insurance & telemedicine (30 hours+), • Weekly paychecks, • Competitive pay, • Free parking, • 24/7 fitness center, • Generous paid time off and holidays, • On-site child care, • Employee Assistance Plan, • Cell phone discounts

Job DescriptionDescription: JOSEPH A. FLOREANOROCHESTER RIVERSIDE CONVENTION CENTERJOB DESCRIPTION Department: OperationsPosition: Guest Services (Control Office)General Description: The Guest Services personnel are responsible for the day to day operations of the control office. Emphasis on a variety of communication means to interface with staff and patrons. Monitoring of specific building automated systems and enforcement of specific building policies and procedures as directed by management. Position reports directly to the Event Coordinator. Typical Work Routine Includes but Not Limited To:1. Works as scheduled in proper uniform and nametag.2. Answers and directs a variety of incoming and internal phone calls according to established building salutation.3. Distribution and recording of all building portable radios, keys and first aid equipment.4. Responsible for daily opening and closing of facility, including all lighting, doors, skyway system, etc.5. Supervision and coordination of any part-time special event personnel or EMT personnel on duty.6. Monitors closed circuit television video recording systems; and logs/reports any inconsistencies with normal building routine.7. Working knowledge of Johnson Controls building automation systems (HVAC, fire and security). Ability to recognize disruptions in system and notify the appropriate personnel.8. Ability to follow established procedures with regards to emergency situation, i.e. fire, bomb threat, medical, etc.9. Keeps written daily logs and reports in the areas of Lost and Found, property damage, theft and incidents involving staff.10. Scheduling requires Guest Service personnel to be flexible in off-shift availability.11. Individual is responsible to work inside and outside the facility with exposure to inclement weather and in unpredictable crisis situations.12. Individual may be required to work off-site.13. Additional duties as designated by Management. Additional Responsibilities: 1. Guest Service personnel shall be knowledgeable in all administrative procedures established by The Center., 2. Thorough working knowledge of the Center’s Johnson Controls automated systems of HVAC, fire, security, CCTV, alarms, computer programs and EVAC., 3. The individual shall be prepared to interact with unit head personnel and shall be able to interface with security and safety programs with an attitude of responsibility toward the public image of the Center. Qualifications: · High School diploma or equivalent. · Excellent verbal and written communication skills. · Experience in dealing with the public under normal and abnormal conditions and in working under emergency conditions. · Two (2) years’ experience in customer service. · Ability to work independently.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.\n Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our diverse portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location. What Our Retail Sales Specialists Enjoy Most About the Role • Enhancing the customer experience while meeting sales, service, and operational goals., • Identifying sales opportunities and creating ideal customer experiences through product support and education., • Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products., • Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses., • This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment. Required Qualifications Education • Proficiency in cash handling and accurate payment transactions., • High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications., • Basic math skills., • Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively., • Familiarity with goal- and incentive-based work environments., • Strong performance in a fast-paced team environment., • Effective communication with employees and customers in person, on the phone and in writing., • Highly effective interpersonal skills for building partnerships across the organization., • Self-motivated, competitive spirit with a desire to exceed sales goals., • Knowledge of the latest technology and devices., • 1-5 years of sales/customer service experience., • 1-3 years of telecommunications/wireless experience. #ZRSM2 SRL213 2025-59441 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $27.06. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $10,296. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Remote Jobs are now available in your area. Great pay and flexible hours. Easy apply online. This position is a work from home position. You will not need to come into the office. No Experience Needed. Benefits: Health Insurance, 401K, Vacation& PTO. Apply now! Work from home roles are a critical part of our mission to deliver timely, accurate and professional customer service to all customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Employees communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You will provide support through various channels, including phone, email, and chat, to resolve customer in

Job Description About the Role We’re looking for a Customer Success Manager who thrives on building relationships, solving problems, and empowering others. In this role, you’ll act as the main point of contact for existing customers, ensuring they receive top-tier service and support. You’ll also work closely with our local franchisees, providing hands-on training and mentorship to help them succeed in their day-to-day operations. This is a great opportunity for someone who loves to be out in the field, is proactive, and enjoys a mix of customer engagement, service, and operational support. What You'll Do • Serve as the primary liaison for a portfolio of existing customers, maintaining ongoing communication and managing service satisfaction, • Conduct new customer onboarding, ensuring a smooth and positive setup process, • Deliver field-based and classroom training to both new and existing franchisees on operational procedures, service standards, and client management, • Provide quotes and proposals for additional services, helping customers maximize the value of their partnership, • Document all customer and franchisee interactions in CRM or internal systems, • Address service-related inquiries and resolve any client issues with professionalism and urgency, • Prior customer service, client-facing, or account management experience (2+ years preferred), • Strong communication and interpersonal skills, • Ability to train, coach, and motivate others — both one-on-one and in group settings, • Organized, dependable, and able to manage multiple tasks simultaneously, • Comfortable with light physical tasks and occasional fieldwork, • Proficiency in Microsoft Office; CRM experience a plus, • $50,000 base salary, • Fuel and cell phone allowance, • Annual commission opportunities ($3,000–$5,000), • Performance-based raise program, • Full benefits package: medical, dental, vision, • 401(k) with company match, • Paid training and ongoing professional development, • Company-sponsored annual tropical trip for top performers, • Supportive, inclusive team culture Company DescriptionStep into a career with a global powerhouse in the $89+ billion-dollar janitorial services industry. For over 35 years, Coverall has been a trusted leader in commercial cleaning franchising—consistently recognized as a top company in Entrepreneur’s Franchise 500. Join a team that empowers small business owners and strengthens local communities through meaningful partnerships. As one of the largest and fastest-growing janitorial service providers in the U.S., Coverall is expanding rapidly—and we’re excited to explore how you could be part of our success story!Step into a career with a global powerhouse in the $89+ billion-dollar janitorial services industry. For over 35 years, Coverall has been a trusted leader in commercial cleaning franchising—consistently recognized as a top company in Entrepreneur’s Franchise 500. Join a team that empowers small business owners and strengthens local communities through meaningful partnerships. As one of the largest and fastest-growing janitorial service providers in the U.S., Coverall is expanding rapidly—and we’re excited to explore how you could be part of our success story!

Job Description Summary: Responsible for the collection of blood and other specimens from all patient populations using prescribed procedures with accuracy, skill, professionalism, and superb customer service. Duties may require on and off-site phlebotomy, specimen transport and specimen delivery duties. Other specialized duties include patient registration, patient lab order management, processing specimens for testing, blood study kit handling, lab order entry and acting as a first responder to emergency codes. Education, License & Certification: • High school diploma or equivalent is required., • Computer keyboard skills and navigation are required., • Completion of a phlebotomy training program or equivalent experience is desired., • Medical terminology and/or knowledge of basic anatomy is preferred, • A valid driver’s license is required at some Guthrie locations Essential Functions: As a phlebotomist you will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. You may be required to provide rapid response to medical emergencies such as traumas and codes. Additional responsibilities include: • Accurate patient identification, quality specimen labeling, handling, and transportation, • Working with a variety of computer programs/systems, • Utilizing excellent customer relations and communication skills in performing phlebotomy, • Answering the phone and interacting with patients, nurses, providers, and other health care professionals to ensure high customer satisfaction, • Demonstrating a positive and professional demeanor, • Working independently as well as within a team, • Demonstrating skills in coping, understanding, following written and verbal instructions, organization and prioritization, attention to detail, problem-solving, critical thinking, and decision making, • You will actively partner with team members by fostering an inclusive work environment and respecting others with different backgrounds, experiences, and perspectives Other Duties: • Phlebotomists may be required to support evening, night, weekend, or holidays shifts for both outpatient and inpatient specimen collection, • Phlebotomists may be required to travel to perform specimen collections, • Other duties as assigned Pay Range $17.00-$23.85/hr About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

Job Description Overview Ideal Image is North America’s #1 medical aesthetics brand, making personal aesthetics and wellness services more affordable, accessible, and effective than ever before. Ideal Image provides a personalized and premium experience that delivers real results and empowers women through every step of their self-care journey. Come join us as we redefine the beauty ideal. The Client Coordinator directly supports the sales and operational performance of the clinic through customer engagement and loyalty activities. The Client Coordinator will meet and greet all incoming clients. You will foster and nurture positive relationships with clients and ensure all procedures, practices, client interactions, and environmental factors unequivocally promote and achieve a favorable client experience. Responsibilities Client Experience: • Greets clients and visitors into the clinic by standing and extending a warm welcome, • Answers the phone, and can accurately manage multiple client priorities (troubleshooting calls, schedules, and clinic operational activities), • Provide world class customer service to establish and maintain relationships with clients to ensure overall satisfaction while growing and retaining clients, • Manage treatment book schedules through assisting clients with scheduling needs and schedule optimization, • Assists client by checking them in and out including payment management, • Provides clinic tours as needed to new clients The client coordinator assists medical professionals in clinic by: • Verifying client information, medical history, and confirming purpose of visit in accordance with protocols, • Chaperone services as needed, • Ensures clinic email is reviewed and handled accordingly, • Maintains cleanliness of clinic, organizes, including cleaning of treatment rooms, stocking, • Assist in inventory intake and recordkeeping, ordering supplies, • HIPAA protected record keeping, including creation of medical charts, filing, storage management and archiving, • Adheres to professional standards, policies, and procedures; and federal, state, and local requirements, • Maintain professional and collaborative relationships with clients, leadership, and sales teams to achieve company goals and personal performance goals, • Other client coordinator duties as assigned Qualifications Client Coordinator Qualifications: • High School Diploma or equivalent, • 1+ years of sales and or customer service experience in a retail, restaurant or related in-person environment, • Working knowledge of business tools (MS Office Suite, phone systems, Point of Sale systems, CRM), • Proven track record of creating excellent customer experiences, • Ability to multitask and prioritize client experience, with clinic operational duties, • Ability to operate with a high degree of integrity and confidentiality with sensitive, customer health-related information, • Ability to gain a working knowledge on products and services to assist with client questions, • Rapid learner with the ability to grasp concepts and protocol, • Maintaining a professional appearance and demeanor at all times, • Ability to work in dynamic, fast paced environment, and keep up with a high volume of activity and continuous growth/change Compensation: • Medical, dental, and vision benefits, with Flexible Spending Accounts and Health Savings Accounts, • 401k Plan with Employer Match, • Discounted cosmetic services for employee, family, and friends, • Cosmetic products discount, • Supplemental Voluntary Benefits with Allstate, • Discounted fitness club memberships, • Discounted tickets, products, services and more through Tickets at Work, • Promotional opportunities, • Amazing company culture, • And more!

Job Description Cannon Industries A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers’ standards grow with each passing year. Computer controlled processes, operators and technicians with decades of experience, and strict procedures for quality control have led Cannon Industries to step ahead of the competition, by earning QS:9000, ISO:9002, and TS:16949 certifications. Cannon Industries, Inc. is a drug, smoke and alcohol free working environment. General Job Description: Communicates with customers on all questions and inquiries related to their orders including on-time delivery of product. Minimum Qualifications: • Minimum 2 years customer service experience in an administrative/office setting, • Excellent phone communication ability, • Ability to navigate a computer database, • Attention to detail., • Organized with clerical skills. Specific Duties: • Responsible for customer order entry from EDI, • Monitor EDI schedules to make sure EAU (Estimated Annual Usage) is being met, and that customer orders are not dropping out of schedule., • Monitor customer websites for purchase orders, schedule changes, request for quotes, quality information, • Handles customer inquiries pertaining to orders/product, • Communicates with customers daily to report ship & delivery information, • Complete ASN (Advance Ship Notice) when parts ship to customer, • Monitor all shipments by production to customer, • Maintain all customer files, • Create Expediter Report, • Monitor the customers delivery performance, • Acknowledge customer PO’s (purchase orders), • Proactively notify customers of late orders, • Assign RMA’s (Return Material Authorization) to quality department for reconciliation, • Provide proof of delivery to customers as necessary for invoice discrepancies., • Maintain and input data pertaining to customer orders in database This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties and responsibilities as it may be deemed necessary.

Job Description Does this sound like you? You value stability, appreciate being part of a growing and reputable company, and enjoy delivering exceptional work that leaves customers smiling. If you're looking to move beyond contract work and join a supportive team, Bath Fitter wants to hear from you! Why Join Us? • Job Security: Year-round work with full-time benefits and training., • Tools for Success: We provide a company vehicle, gas card, cell phone, tools, PPE, and branded uniforms., • Work-Life Balance: Paid holidays, PTO, and no selling required—all materials are provided!, • Career Growth: We promote from within and offer continuous training programs to help you succeed., • Training Pay: Paid training while you learn to be a Certified Bath Fitter Installer!, • Performance-Based Pay: Once certified, your compensation will be a % of the value of the jobs you install, increasing % as you advance through certification levels., • Additional Productivity Pay: Earn extra % based on hours worked., • Install premium Bath Fitter products in just one day., • Deliver accurate and professional installation services to ensure customer satisfaction., • Educate customers on care and maintenance of their new installation., • Carpentry Expertise: 2+ years in carpentry, trim carpentry, construction, or in-home renovations., • Precision & Tools: Skilled in using tape measures, levels, power tools, and basic plumbing knowledge is a bonus., • Reliability: Valid driver's license and a clean driving record. Ability to travel for training is required. Employees must maintain valid government-issued identification for travel purposes (e.g., Real ID or passport). Ready to Transform Your Career? Step into a role where your skills are celebrated, your ambitions rewarded, and your potential is unlimited. Apply today to join the Bath Fitter family! At Bath Fitter's corporate locations, we are dedicated to cultivating an inclusive environment for everyone. We uphold a strong commitment to providing fair, equitable, and accessible opportunities for all current and potential employees. Should you require accommodations during the application process, they can be arranged by request. Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted in person. You can view our full Privacy Policy here

Job Description**MUST LIVE WITHIN 60 miles of Rochester NYBFC Solutions, the nation’s leader in HVAC preventative maintenance is growing again! We are hiring a Filter Technician for our Filter Service Department as a Full-time employee in our Rochester, NY market. Starting pay for the Service Technician role will be up to $24.00/hour, depending on experience and qualifications. We offer the following benefits: • 401(k) with employer matching, • Excellent advancement opportunities, • Company provided cell phone., • Company vehicle, • Dental insurance, • Health insurance, • Vision insurance, • 8 paid holidays Service Technician Job Requirements: • FREQUENT overnight/out of town travel., • For insurance purposes, to operate the company vehicle, you must be at least 21 years of age., • Possess and maintain a valid Driver's License subject to continuous review., • Must be comfortable with and confident working at heights up-to 40 feet above ground level and using extension ladders., • Meet ladder safety requirements as defined by OSHA., • Weigh less than 275 lbs due to ladder weight restriction limit, • Must be comfortable working outside in all weather conditions., • Integrity – must act with integrity at all times., • Must demonstrate a superior Customer Service attitude., • Be comfortable using the Customer’s & Company technology platform., • Work independently with remote supervision & the Field Support Team., • A typical work week will require 45 – 50 hours., • Facility and/or grounds maintenance, • Construction, • HVAC, • Cable installation BFC Solutions is an Equal Opportunity Employer #IND123

Job Description D&C Rochester's Choice Best Apartment Management Company! We own and manage 10 of the finest apartment communities in the Rochester area. We are seeking energetic, engaging and friendly individuals who will make a positive contribution to our Leasing Agent team. We are hiring individuals who must possess both phone and in person sales skills with multi-tasking capabilities. Strong communication and customer service skills required. Solid understanding of Microsoft Office needed. Prior rental experience preferred. Position includes some weekend hours. Job requirements include, but are not limited to: • Scheduling appointments with prospects, • Showing units, • Reviewing and processing applications, • Health coverage, • Employer contributed 401(k) plan, • Paid vacation, PTO and holiday time, • Opportunities for advancement, • Compensation based on experience Compensation commensurate with experience.

Job Description Locations: Gates and Brighton, NY Job Type: Full-Time/In Person Starting Pay: $18.50-$20.50 per hour Scheule: Monday-Friday (8:30am-5:00pm) + 1-2 Saturdays/month (8:30am- 1:00pm) About the Role We're looking for reliable, customer focused Retail Sales Associates to join our medical supply team in our Gates and Brighton locations. This position offers opportunities for growth within the department and movement within the company. You'll be responsible for providing exceptional service, building relationships with our customers, and using your product knowledge to meet their medical needs. Key Responsibilities • Greet and assist walk in customers in a courteous and timely manner., • Provide product information and insurance coverage guidance in person and by phone., • Use strong communication skills to serve as a trusted advisor to our customers., • Maintain up to date knowledge on product features, care, and patient needs., • Cross-sell and recommend additional items based on diagnosis and needs., • Accurately enter customer data and documentation into systems., • Handle payments (co-pays, deductibles, full amounts) per company procedures., • Ensure HIPPA compliance and practice confidentiality and safety protocols. Education & Certifications: • 1+ years pf related experience preferred (advanced education may substitute), • Strong computer skills, • Attention to detail and the ability to work independently, • Ability to multitask in a fast-paced environment, • Excellent verbal and written communication skills, • Frequent movement around the store to assist customers and restock shelves, • Ability to lift and/or move up to 50lbs occasionally, • Low to moderate noise levels in the showroom, • Collaborative, customer-facing work setting, • 401 (k) with company match, • Medical, dental, and disability insurance, • FLSA Status: Non-exempt, • Must be able to reliably commute or relocate to Rochester, NY prior to start Ready to join a supportive team in a growing company? Apply today and make a difference in the lives of customers seeking essential medical supplies. Must submit to a background check.

Job Description Job description: American Wholesale Energy is a leading provider of Natural Gas & Electricity Supply and retail services tailored to small to large commercial consumers across North America. We offer a diverse portfolio of products ensuring price stability, including leveraged index and structured, physical solutions. Our commitment to delivering exceptional customer service, coupled with our technical prowess, trading expertise and product ingenuity, sets us apart in the industry. We pride ourselves on our operational efficiency, allowing us to maintain competitiveness in pricing while delivering superior services. Join us at American Wholesale Energy and be part of shaping the future of energy supply and retail. What’s in for you? • Base Salary + Uncapped Commissions on Sales + Bonus = Up to $400,000, • Monthly car and a monthly phone allowance, • PTO and Paid holiday breaks, • Eligible to win Outside Sales Trip contests and Monthly Top Performers contests, • Health Benefits, • Strong hunters and have seen their careers flourish and many even double/ triple their income., • Persuasive, engaging, and develop amazing rapport with our qualifying customers. Our team member communicates daily with different departments, and executive director. All our team members adhere to corporate Sales Policies as defined in this agreement and as determined and updated by Sales Management If you’re hard working, detail-oriented, have a positive attitude and possess the ability to multi-task, this is the premiere sales role to take your career and income to new heights! It’s the perfect time to join our sales team. Ongoing key performance indicators: • 80 enrolled Small Volume RCEs per month. Working in their assigned territory, • Pass annual certification tests + training tests + criminal record check., • Attend company conferences and meetings., • Respect work hours. Regular minimum hours = 8:45 am to 5:00 pm Monday to Friday (Available hours of operation 8:00 am to 8:00 pm). We are dedicated to fostering diversity, equity, and inclusion, believing that all employees play a role in upholding our values. We encourage individuals from various backgrounds, perspectives and life experiences to join us in addressing the world’s toughest challenges. Ensuring accessibility throughout the job application process is a priority for us. If you require reasonable accommodations due to a disability, whether visible or not, please reach out to us at

Job DescriptionPower-Flo Technologies is a leading distributor of electrical equipment offering one of the most comprehensive product and service portfolios in the state, including automation, drives, controls, power distribution, and motor repair. We are looking for an experienced Applications Engineer to join our Upstate New York team. You will play a critical role in delivering complete, real-world systems and solutions to our customers. Applications Engineer Primary Functions • Pre and post sales support for automation, PLCs, drives, motion control, and machine vision products and services., • Assist customers with proof of concept for automation, PLCs, drives, motion control, and machine vision applications., • Assist sales and account managers as necessary to close business., • Phone and On-Site customer support., • Preparation and execution of product training classes including development of course and materials., • Attend vendor training classes as offered and/or required., • Maintenance, appearance and upgrades to demos., • Weekly engineering activity report and schedule., • Target and plan for minimum $20K annual engineering and training billings., • Minimum 2 customer calls per week, whether technical or sales., • Monitor and complete assigned Engineering Tasks, • BS Engineering or equivalent technical degree, • Knowledge of automation, PLCs, drives, motion control, and machine vision applications, • Advanced computer skills: Windows, VM Ware, Networking, • Knowledge of Siemens programming and HMI software a plus, • Ability to operate a motor vehicle We are an equal opportunity employer offering competitive compensation and benefits package including health, disability, life insurance, 401(k) and long-term disability plans. Salary Range $75,000 - $125,000 annually About Us We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States. Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.

Job Description ENTRY LEVEL INSIDE SALES ASSOCIATE The primary duty of this Inside Sales Associate is to promote a company’s products or services through excellent customer service. They welcome customers, guide them through the products, answer questions and make sure guests have a pleasant experience. Some other responsibilities include the following: Duties & Responsibilities: · Greeting customers as they enter the store · Building customer relationships · Staying knowledgeable about our range of products and services and guide customers to solutions that meet their needs. · Recommending related products to increase customers’ options and enrich the shopping experience · Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results · Accepting and processing orders, operate the POS register and resolve returns issues · Promoting special sales, offers to generate new sales from our wide range of business services. · Assembles (Pick and Pack) and fills orders to be shipped to customers. · Review all orders to determine if they were picked correctly. · Contribute ideas to improve sales, products, and operations, and work with management to implement improvements. · Assisting customers in locating products by going through the inventory · Calling other store locations to find items that are not available in the store based on customer requests · Suggesting new items to customers based on their selections · Entering sales data and customer data into the company database · Monitoring the merchandise and notifying a superior when items need to be restocked · Support colleagues and contribute to a positive and enjoyable work environment. Competencies: • Be able to identify product by size, type, style, color or product code., • Solid reading skills – must be able to read orders/match orders on shipping tickets to items picked., • Solid writing skills in order to provide necessary support via email., • Solid communication skills to provide phone customer and product support., • Basic math skills and reasoning skills., • Ability to understand and execute instructions., • General understanding of the warehouse and footprint, • Able to move/lift up to 50 lbs. unassisted., • Able to stand for extended periods of time.Company DescriptionHarmco is a family owned and operated construction equipment and supply company that started in 1967Harmco is a family owned and operated construction equipment and supply company that started in 1967

Job DescriptionThe Membership Exchange Team (MET) at Elite Alliance Exchange are skilled hospitality professionals that deliver excellent service to our membership and partners. The Membership Exchange Team primary focus is to liaison with the members, requiring hospitality-minded individuals, and create “once in a lifetime” moments for members, their families and friends. From onboarding and integrating new members, to addressing daily requests and aligning members with unprecedented experiences that drive more activity within Elite Alliance, The MET is a vital component to Elite Alliance Exchange. This position will operate in accordance with policies, standards and guidelines established within Elite Alliance Standard Operating Procedures. The person having this responsibility must possess an extreme attention to detail and be able to retain information about the Company’s expanding travel destinations. The Coordinator must be proactive, organized, an excellent communicator and able to implement successful strategies that exceed member/partner needs and expectations. The ability to think quickly on your feet, adapt under pressure, enjoy a fast-paced environment that is constantly changing, and being an integral component to a team are a must. Essential Functions and Responsibilities • Collaborate with the team to ensure each member receives prompt responses to all inquires, • Interact daily with members and partners via phone, email and live chat, • Address all member inquiries regarding travel, exchanges, fees, property details, etc., • Facilitate resolutions for members concerns and quickly resolve conflicts, • Understand the intricates of club membership to maximize membership potential, • Possess knowledge of all exchange affiliated services, amenities, structure and hospitality management, • Liaison between operations and sales at the property level, • Build positive relationships, mutual trust, and respect within the Elite Alliance team, • Adhere to all standards of operations, policies and procedures and oral instructions, • Provide requested Exchange Program information and act as liaison to members in a hospitable, clear, concise and professional manner, • Coordinate travel arrangements for members, • Provide follow-up correspondence for travel, exchange and rental activities, • Receive and confirm deposit and acceptance requests, • Track exchanges and communicate accordingly with Projects and Members Education, Experience and Knowledge • High school diploma or equivalent. Bachelor’s degree preferred, • Minimum one (1) year of customer service and/or hospitality experience. Travel experience a plus, • Excellent communication, writing and grammar skills, ability to ‘think out of the box’, • Strong understanding of the luxury industry, global cultures, and international travel, • General understanding of CRM systems and functionality, • Proficient in Microsoft Office, ability to track requests, manage database information

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a RN Care Manager-Primary Care who, under the guidance of the Department Chief, is primarily responsible for working collaboratively to identify and proactively manage the care needs of patients within the family medicine practice setting. The RN provides assessment, care coordination, advocacy and coaching for patients. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our RN Care Manager-Primary Care opportunity. Requirements: The RN Care Manager-Primary Care will ensure that: · Jordan Health patients receive high quality, consistent, competent, patient-centered care. · Jordan Health achieves its health outcomes goals. · Jordan Health financial and regulatory objectives are supported. · Jordan Health achieves access and engagement goals. Education And Experience Required: · 1 year of case management or community health nursing experience required. BSN preferred. · Preferred experience in urgent care, emergency department, pediatrics, or OB/GYN. Licenses And Certifications: · Valid Registered Nurse licensure in New York State with no negative actions, BSN preferred. · Current provider BLS/CPR through the American Heart Association. · Infection Control Certification. Special Skills, Knowledge Required: · Strong computer skills. · Excellent customer service skills both phone and in person. · Ability to work well with others in a multi-disciplinary team. · Ability to organize and multi-task. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Job Title: Warehouse/Parts Counter Associate Location: Rochester, NY Schedule: Monday – Friday, 8:00 AM – 5:00 PM Compensation: $20–$25 per hour, based on experience Position Summary: We are seeking a reliable and detail-oriented Parts Counter Associate to join our team in East Syracuse, NY. This individual will be responsible for supporting daily operations at the parts counter and warehouse, managing inventory, handling shipping/receiving tasks, and assisting customers both in person and over the phone. Key Responsibilities: ● Perform shipping and receiving duties accurately and efficiently. ● Stock shelves and maintain organized inventory in the warehouse. ● Conduct regular cycle counts and assist with inventory control processes. ● Use computer systems for order entry, inventory tracking, and parts lookup. ● Collaborate with internal departments to ensure accurate fulfillment of orders. ● Provide prompt and courteous assistance to customers at the parts counter and over the phone. Requirements: ● Minimum 2 years of relevant experience (Customer Service, Shipping, Receiving, Forklift Operator, Parts Counter). ● Computer literacy (familiarity with inventory software is a plus). ● Strong organizational and communication skills. ● Ability to lift up to 50 lbs and stand for extended periods. ● High school diploma or equivalent. Preferred Qualifications: ● Background in parts or inventory management. ● Experience in automotive, industrial, mechanical, or petroleum equipment parts supply environments. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Job Description We are actively hiring driven, coachable, and energetic individuals to join our growing organization as Insurance Producers. This is more than just a sales opportunity. It is a chance to build a long term career in one of the most stable and rewarding industries in the country. Whether you are transitioning careers, looking for a fresh start, or simply want a place where your hard work is recognized and your voice matters, this role is designed to give you every tool necessary to succeed. You will play a key role in helping clients protect their families, businesses, and assets by offering customized insurance solutions across Personal Lines, Commercial Lines, and Life Insurance. You will learn how to build strong client relationships, navigate industry platforms and tools, and close new business with confidence and integrity. While prior insurance experience is not required, a background in sales, customer service, or team leadership is helpful. The right candidate is someone who enjoys working with people, is eager to grow, and is open to mentorship and accountability. We believe in providing the kind of career path that includes professional development, financial growth, and personal achievement. Success in this role looks like consistent lead follow up, team collaboration, adaptability to tools and systems, strong communication with clients, and measurable contributions to the agencys production goals. This role is an entry point into a much larger opportunity within the insurance industry. We are building a team of professionals who want to grow with the company, take on more responsibility over time, and build a career they can be proud of. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Work from Home Career Growth Opportunities Flexible Schedule Hands on Training Responsibilities Build and maintain relationships with prospective and existing clients through phone calls, text, email, in person meetings, social platforms, and referral outreach Understand and evaluate client insurance needs across auto, home, renters, landlord, umbrella, business, commercial auto, general liability, workers compensation, and life insurance Provide tailored recommendations and explain coverage options clearly and effectively Manage pipeline of leads using internal CRM systems and activity tracking tools Follow up persistently, professionally, and with attention to detail Meet weekly and monthly production goals as outlined by leadership Participate in daily check ins, coaching sessions, and team huddles to stay aligned with agency goals Learn and navigate modern insurance technology tools to support quoting, binding, policy servicing, and communication workflows Maintain high standards of ethical conduct, compliance, and professionalism in all client interactions Continuously develop product knowledge and improve industry understanding through ongoing training sessions and carrier updates Collaborate with service and support teams to ensure smooth policy onboarding and renewal processes Demonstrate accountability by logging daily activity, progress, wins, and challenges Stay adaptable and open to feedback and change as the agency grows and adopts new tools and strategies Display strong communication skills, emotional intelligence, and customer centricity Set personal and professional goals that align with agency objectives and strive for excellence daily Engage in the full lifecycle of the customer experience, from initial inquiry to long term retention and referral generation Requirements Strong interpersonal and communication skills, both verbal and written People person who is approachable, confident, and able to build rapport quickly Excellent phone presence with clear, friendly, and persuasive communication Organized and detail oriented with the ability to manage multiple conversations and tasks simultaneously Able to follow structure and systems while contributing to creative solutions Sales experience preferred, but not required No prior insurance experience needed we will train the right person Must be comfortable with technology and willing to learn new software Quick to adapt to new processes, systems, and client needs Able to receive coaching, constructive feedback, and performance metrics Motivated by goals, results, and personal achievement Committed to professionalism and ethical conduct at all times Career oriented with a desire to grow with a company long term Bilingual candidates are encouraged to apply Must be eligible to work in the United States

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.\n Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our diverse portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location. What Our Part Time Retail Sales Specialists Enjoy Most About the Role • Enhancing the customer experience while meeting sales, service, and operational goals., • Identifying sales opportunities and creating ideal customer experiences through product support and education., • Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products., • Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses., • This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment. Required Qualifications Education • Proficiency in cash handling and accurate payment transactions., • High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications., • Basic math skills., • Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively., • Familiarity with goal- and incentive-based work environments., • Strong performance in a fast-paced team environment., • Effective communication with employees and customers in person, on the phone and in writing., • Highly effective interpersonal skills for building partnerships across the organization., • Self-motivated, competitive spirit with a desire to exceed sales goals., • Positive and professional demeanor, strong attention to detail and problem-solving skills. Preferred Qualifications • Knowledge of the latest technology and devices., • 1-5 years of sales/customer service experience. Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $27.06. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $6,692. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Free uniforms, • Paid time off, • Competitive pay (base plus commission), • Benefits -paid time off, discounts on cellular plans, accessories and more!, • On-going training on the latest technology, • A fun, fast paced work environment, • Using competitive spirit to meet and exceed assigned sales goals, • Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc., • Understanding customers' needs and helping them discover how our products meet those needs, • Multi-tasking in a fast paced team environment, • Working a variety of hours including weekends, evenings and holidays involving occasional overtime, • Educating and engaging customers through product demonstrations, • Interacting with customers and providing prompt and courteous customer service to all customers in person, via phone or written note, • Position may be commissioned and quota basedDesired Qualifications:, • 1-3 years retail/customer facing/sales experience preferred.

TITLE OF POSITION: FRONT DESK ADMINISTRATOR/CUSTOMER SERVICE/OFFICE SUPPORT JOB DESCRIPTION: The primary responsibility is to answer phones, greet families, funeral directors and suppliers with courtesy and respect. The secondary responsibility is to maintain accurate cemetery records, order general office supplies, perform a variety of clerical duties/projects as assigned by Management as well as assist various departments as needed. RESPONSIBILITIES: • Answer phone calls, direct callers to other departments, send calls to voicemail as necessary, provide exceptional customer service to every family., • Coordinate the activity of all visitors to the office by giving directions and providing lot locations or directing them to another office for assistance., • Complete work orders, maintain and update all electronic and paper files., • Take vase, flower and wreath orders. Assist with other routine transactions and maintain inventory of bereavement materials., • Maintain office supply inventory., • Filing and other office duties that may be required., • Provide support to other departments as determined by their supervisor., • All other duties as determined by their supervisor., • Keeping the front office and community areas well kept, this would include:, • Front desk to be kept clean and orderly., • Dust the front lobby area as well as the vestibule., • Kitchen area to be cleaned and coffee stocked, cabinet to be kept organized., • Common area to be maintained and table cleaned off nightly., • Water plants in the lobby and vestibule area. QUALIFICATIONS: • REQUIRED - High School Diploma and 3-5 years of office experience. Candidate must be proficient in Microsoft Office 365. We seek a team player with a congenial personality, who enjoys a high degree of customer contact and who has an even disposition to handle stressful situations. Must be able to focus on multiple tasks at the same time and work quickly and accurately. References will be requested., • PREFERRED - Experience working with the elderly or bereaved and is comfortable working in an active team-driven environment. TERMS OF EMPLOYMENT • HOURS - 9:00 a.m. to 5:00 p.m. Monday thru Friday, with a one-hour unpaid lunch break. Every third Saturday, 9:00 a.m. to 12:00 noon. 401k Medical Insurance available Paid time off and holidays

Job Description Job Description Job Title: Customer Service Representative Department: Home Outlet Reports To: Store Manager or Assistant Manager Location: Rochester, New York Position Summary The Customer Service Representative (CSR) plays a key role in creating a positive shopping experience for Home Outlet customers. This position is responsible for greeting and assisting customers, providing knowledgeable product recommendations, processing sales transactions, and maintaining store presentation standards. The CSR supports overall store operations while ensuring a safe and welcoming environment for all. Key ResponsibilitiesCustomer Experience & Sales • Greet customers in a friendly, professional manner in-store and by phone., • Provide information regarding product availability, pricing, and use., • Deliver outstanding customer service with the goal of driving repeat business., • Accurately process customer purchases using the point-of-sale system., • Cut materials such as carpet, vinyl, and padding to customer specifications., • Assist customers in safely loading purchased materials into their vehicles., • Move merchandise from the receiving area to sales floor and ensure correct placement., • Tag products with pricing labels in accordance with store guidelines., • Maintain a clean, safe, and organized store environment by straightening displays and covering materials as needed to prevent weather damage., • Perform regular inventory counts and update inventory records accordingly., • High school diploma or GED required., • Basic reading, writing, and math skills., • Ability to communicate clearly and professionally with customers and team members., • Strong interpersonal skills with a customer-first mindset., • Ability to work collaboratively in a team-oriented environment. #IND123

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Receptionist Union who, under the guidance of the Front Office Supervisor, is primarily responsible for serving as the critical link between the patient and the care delivered by Jordan Health clinical and service staff as the first point of contact in person. Effectively register patients when presenting for an appointment including and not limited to insurance verification, demographic verification and updating required EHR fields. Effectively fulfill other related clerical functions within the department. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Receptionist Union opportunity. Requirements: The Receptionist Union will ensure that: · An environment which promotes an exceptional patient and team experience. · Patient flow to clinicians and team allows Jordan Health to serve optimal number of patients. · Jordan Health is in full compliance with all requirements related to provision of care, including billing and reimbursements. · They are a strong Jordan team player. · Revenue opportunities are captured and reimbursement risk is abated. Education And Experience Required: · High School diploma or equivalent required. · One year of directly related experience in a health care setting (such as medical secretary, medical receptionist, etc.) is strongly preferred. · Two years working in a position requiring customer interaction, demonstrating the ability to handle competing priorities. · Accurate keyboarding skills. · Ability to use an office phone with special features. · Knowledge of customer service principles and practices. · Computer or business school training is highly desirable. · Bilingual Spanish Required. Special Skills, Knowledge Required: · MS Office Applications (Word, Excel, Outlook). · High level of accuracy when completing patient intake activities. · Ability to be resourceful and proactive when issues arise. · eClinicalWorks or other electronic health record preferred. · Proven work experience as a Receptionist, Front Office Representative or similar role. · Proficiency in Microsoft Office Suite. · Hands-on experience with office equipment (e.g., fax machines and printers). · Professional attitude and appearance. · Customer service attitude. · Tolerance for stressful situations. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Union Scheduler/Receptionist who, under the guidance of the Front Office Supervisor, is primarily responsible for working as a member of the patient services support team to provide an exceptional patient and clinical team experience. Effectively schedule patient appointments and all schedule-related transactions using a computerized system. Effectively fulfill other related clerical functions within the department. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Union Scheduler/Receptionist opportunity. Requirements: The Union Scheduler/Receptionist will ensure that: · An environment which promotes an exceptional patient and team experience. · Revenue opportunities are captured and reimbursement risk is abated. · Patient flow to clinicians and service staff based on appointment arrangements allows Jordan Health to serve optimal number of patients. · Jordan Health is in full compliance with all requirements related to provision of care, including billing and reimbursements. · They are a strong Jordan team player. · They contribute to improve clinical outcomes. Education And Experience Required: · High School diploma or equivalent required. · One year of directly related experience in a health care setting (such as medical secretary, medical receptionist, etc.) is strongly preferred. · Two years working in a position requiring customer interaction, demonstrating the ability to handle competing priorities. · Accurate keyboarding skills. · Ability to use an office phone with special features. · Knowledge of customer service principles and practices. · Computer or business school training is highly desirable. · Bilingual preferred. Special Skills, Knowledge Required: Must be able to demonstrate competency in: · MS Office Applications (Word, Excel, Outlook). · High level of accuracy when completing patient intake activities. · Ability to be resourceful and proactive when issues arise. · eClinicalWorks or other electronic health record preferred. · Proven work experience as a Receptionist, Front Office Representative or similar role. · Proficiency in Microsoft Office Suite. · Hands-on experience with office equipment (e.g., fax machines and printers). · Professional attitude and appearance. · Customer service attitude. · Tolerance for stressful situations. · Proven work experience as a Receptionist, Front Office Representative or similar role. · Experience with ECW or ability to quickly learn and use the system. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job DescriptionBenefits: • Simple IRA, • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: • Greet customers warmly in person and over the phone, directing them to the appropriate team members., • Manage appointment scheduling and office communications., • Assist in handling incoming inquiries and maintaining customer records., • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options., • Provide excellent customer service and follow up on customers needs., • Support the team with various administrative tasks and projects.QUALIFICATIONS:, • Previous experience in a receptionist or customer service role., • Communication and interpersonal skills., • Organizational and multitasking abilities., • Comfortable with engaging in sales conversations., • Basic computer skills, including Microsoft Office and CRM systems.

Job Description The Grand Rehabilitation and Nursing at Waterview Heights is seeking a part-time Receptionist! * Position Type: Part-Time/Weekends only * Schedule: 10 hour days from 8:30am-6:30pm (every other weekend) * Pay Rate: $15.50-$17.25/hour About Us: The Grand Healthcare is committed to providing compassionate, high-quality care across our long-term care and rehabilitation facilities. We focus on personalized treatment, comfort, and support to enhance the lives of our residents. Our skilled team ensures exceptional care in a safe, welcoming environment, helping individuals achieve their highest level of independence and well-being. Position Overview: We are currently seeking a Receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The Receptionist provides information about the facility’s services, visiting hours, and relevant policies. Receptionist Responsibilities Include: * Greeting and Assisting Visitors: Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home’s services, visiting hours, and relevant policies. * Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information. * Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols. * Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery. * Emergency Response: Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern. * Coordinating with Staff and Residents: Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information. * Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available. * Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner. * Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations. * Training and Orientation: Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols. Receptionist's Skills & Qualifications: * Experience with hospitality, seniors, health care and service delivery preferred. * Customer Service/Hospitality background preferred. * Strong communication skills required. * Ability to work well with others in a fast-paced dynamic environment. What you can expect from us: * Professional Growth & Stability * Weekly Pay * Paid Time Off (PTO) * Health insurance (Health, Vision, Dental) * 401(k) * Employee “perks” including discount programs. * Innovative Training Programs & much more! Smooth application process! Online Applications available for your convenience! Submit your application for this Receptionist position today and your personal recruiter will reach out to you. Follow Us: See what we’ve been up to on Instagram:

Job Description Leone Plumbing & Heating is a full service Plumbing/Heating/Cooling company who is looking for a Technician to perform and coordinates the repair and service for Plumbing/Heating/Cooling in a residential and light commercial setting. Experience and positive attitude is a must. Have to have the ability to evaluate customer requests, Deliver pricing for repairs, troubleshoot customer issues, and present a description of a work order to a customer. Ability to determine and clearly identify proper materials and material quantities for new and existing repair projects. Send Resume and phone number.

Amazon needs you as a flex job Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Night Stockers at Hobby Lobby are responsible for handling various stock and merchandise management tasks outside of regular business hours. Customer Service Representatives at Hobby Lobby provide assistance to customers both in-store and over the phone, resolving issues, and ensuring a satisfactory

As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.

Now hiring a Customer Service Rep, where you will respond to questions by phone, email, or in-person, provide friendly assistance to customers and team members, and manage simple records and enter information accurately. Additional duties include support returns and exchanges in a timely manner, adh

We have an opening for a Remote Customer Service Rep, where you will respond to questions by phone, email, or in-person, help organize and maintain a tidy workspace, and support returns and exchanges in a timely manner. Additional duties include adhere to safety guidelines and company policies, hand

We have an opening for a talented Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email.Interact with customers and colleagues in a professional manner.Interact with customers and colleagues in a professional manner.Per

As a Work From Home Service Agent, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.Duties and responsibilities can change depending on business needs.

Job DescriptionSt. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home. If this description speaks to you, continue reading about the opportunity of Protective Services Officer at St. John's Meadows. This is a per-diem position with various shift availability. Position Summary: As a member of the St. John’s Protective Services Team, The Protective Services Officer provides safety and protection to residents, visitors and employee. Responds to emergency and non-emergency calls for service. Also does checks to ensure safety of facility and grounds. Responsibilities include: • Performs all duties of a Protective Services Officer., • Performs Patrols of Campus., • Answer Calls for Service., • Investigates complaints., • Respond to medical and fire alarms., • High School Diploma or GED, • Associates degree in Police Science, Criminal Justice, or a related field plus a minimum of 1-year relevant experience; or 2 years of directly applicable experience; or an equivalent combination of education preferred., • Emergency Medical First Responder or E.M.T. / CPR-AED Certification preferred., • NYS Security Guard Card certification and experience required., • Valid NYS driver’s license with ability to meet agency driving standards required., • Basic computer knowledge., • At least 1 year of security or public safety work preferred., • Knowledge of principles and processes for providing customer and personal services. Check out what we have to offer YOU at : • Health, dental, vision insurance (30 hours+), • Employer sponsored life insurance & telemedicine (30 hours+), • Weekly paychecks, • Competitive pay, • Free parking, • 24/7 fitness center, • Generous paid time off and holidays, • On-site child care, • Employee Assistance Plan, • Cell phone discounts

Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Paid time off Carpenter Ace Handyman Services needs your expertise! AHS is one of the top-rated handyman repair companies in the country. We provide homes and businesses with quality craftsmanship for all their repair needs inside and outside. We are currently seeking highly motivated professional Carpenter with skills in multiple trades. If you are looking for a full-time W2 position that provides flexibility and professional satisfaction, look no further! We find and schedule the jobs for you, and you provide the quality craftsmanship and customer service that our clients have come to expect from us. Your potential compensation is $25 - $30 / hour and we also provide benefits, and performance bonuses. If this sounds like the kind of position youve been looking for, and if you meet our qualifications, we want to hear from you. Contact us today! Here is just some of what we have to offer: • Performance bonuses, • Company vehicle or vehicle allowance, • Tool allowance, • Cell phone reimbursement, • Company credit card, • Flexible scheduling, • Advancement and growth opportunities, • Regular pay reviews, • 5-Star review bonus, • Vacation Accrual, • 6 Paid Holidays Specific qualifications for the role include: • Successful prior track record as a Carpenter, • Estimation skills, • Own standard set of tools to perform all the above trades., • Current and valid drivers license, • Excellent troubleshooting, analytical, and problem-solving skills, • Strong documentation and invoicing skills, • Professional appearance and demeanorTake control of your schedule, your earnings, and your career!

Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio. Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance;

We’re seeking a motivated Airport Customer Service Rep, where you will support returns and exchanges in a timely manner, respond to questions by phone, email, or in-person, and work with supervisors to meet daily goals. Additional duties include assist with packaging, labeling, and preparing items

As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.Duties and responsibilities can change depending on business needs.

Job Description Why should you work for Gunther & Associates, LLC? • Competitive compensation package, • Full benefits package, • Flexible scheduling, • Extensive training and opportunities to advance, • Free employee parking SUMMARY The Ambassador is a primary contact at 175 Jefferson. The Ambassador is responsible for providing all visitors with friendly, enthusiastic, and knowledgeable service. SPECIFIC RESPONSIBILITIES • Serves visitors by greeting, welcoming and directing them appropriately., • Notifies company personnel of visitor arrival., • Maintains security and telecommunications system., • Maintains security by following procedures and monitoring visitor log., • Makes room keys for student(s) upon arrival, • Act as the PIC and become knowledgeable of the PIC manual and emergency procedures., • Keeps a safe and clean reception area by complying with procedures, rules and regulations., • Supports continuity among work team by documenting and communications actions, irregularities and continuing needs., • Assist guests and students pertaining to guest inquiries, requests, and concerns with appropriate level of sensitivity and immediacy., • Answer phone calls and answer all questions appropriately., • Be knowledgeable of all hotel safety, security, and emergency procedures and equipment as related to department responsibilities, and perform or dispatch any necessary functions., • Assist in maintaining the cleanliness of the front office, lobby, and surrounding areas., • Comply with all department, hotel, and company policies and procedures., • Assist with day to day training of all new associates as directed by supervisor/manager on duty. Pay detail: $15.50 - $16.00 per hour. Job Posted by ApplicantPro

Job DescriptionSalary: $25-35/HR Appliance Technician Wanted Our company is looking for motivated, customer service driven, experienced technicians to service theRochesterregion. What we offer... • A Great Work Environment, • Health Benefits, • Retirement Plan, • Take home Vehicle, • Cell Phone/Tablet, • Great Pay - Make What You're Worth! What We Require... • Motivated, Positive Attitude, • Teamwork, • Minimum 2 Years Direct Experience, • Great Customer Service Skills, • Clean Driving/Background Record/Drug Screen, • Sealed System experience and/or CFC Certification is a Plus Join us! You'll be glad you did!

In this role, the Airport Customer Service Rep, where you will coordinate with other departments when needed, assist with packaging, labeling, and preparing items for delivery, and respond to questions by phone, email, or in-person.

If you're passionate about the fast-paced world of restaurant management, we want you. At KFC, you'll thrive in an environment where teamwork, exceptional service, and operational excellence are paramount. As an Assistant General Manager, you'll not only contribute to KFC's success but also enjoy clear career growth opportunities within KBP Foods, one of the nation's leading quick-service restaurant organizations. Join us, deliver exceptional customer experiences, and advance your career in the food industry-you deserve it. What's in it for you: • Ability to develop your leadership skills and seek General Manager and above store level opportunities with our internal leadership development program., • Employee perks such as cell phone discounts; Saving Match Program, Employee Assistance Program through KBP Cares., • Earn your GED for free, college scholarships and free online tuition., • Medical, Dental, Vision benefits and accrued PTO, • Free shift meal and an employee discount at our KFC restaurants. What a day in the life of an Assistant General Manager can look like: • Supervise daily restaurant operations, ensuring adherence to KFC standards and policies., • Lead and manage a team, including supporting RGM with training, scheduling, and performance appraisals., • Manage inventory, maintain food safety protocols, and address customer concerns., • Oversee financial aspects, including cash management and expense control., • Collaborate with the General Manager to develop growth strategies and maintain brand image. Requirements: What you bring to the table: • Minimum 1 year of experience as an Assistant General Manager in food service or retail environment, including Profit & Loss responsibility preferably in quick serve restaurant (QSR)., • Managers must be at least 18 years old., • Availability to close the restaurant at least two nights a week. KBP Foods, a part of KBP Brands is a leading restaurant franchise group with a clear vision: to create a great place to work, a great place to eat, and a great place to own. We're looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture. • Grown to over 1,000 restaurants in 20 years., • Opportunities in 31 states Additional Info: Assistant General Manager Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law and will be discussed during the hiring process. The expected starting compensation ranges for new hires in this position in various states and jurisdictions are as follows: • All other locations: $12.00 to $22.00 per hour, • State of Maryland: $16.00 to $19.00 per hour, • State of New York: $16.00 to $19.00 per hour, • New York City: $18.00 to $20.00 per hour, • Cincinnati, OH: $15.00 to $17.00 per hour, • Toledo, OH: $15.00 to $17.00 per hour

Job DescriptionFLOWER CITY GROUP is hiring a KIT PACKING SUPERVISOR FOR THE B-SHIFT! This is a perfect opportunity for anyone who is looking to be part of a fun, successful, and growing company within the printing and packaging industry! We Hustle, We Own, We Learn, We Invent, and We Believe! Do you? If so, apply today! Position Title: SHIFT-B Kit Packing Supervisor Pay Type: Hourly FLSA Designation: Non-Exempt Reports to: Kit Packing Manager Location: Rochester, NY – LEE Shift: B Shift Salary Range: $25 - $32 Summary/Objective: SHIFT B SUPERVISOR. Under the direction of the Kit Packing Manager, the Kit Packing Supervisor works to ensure all jobs are shipped out on time and in an orderly manner. Essential Functions: • Provide daily direction to Line Leads once schedule is set., • Review first piece sample with Customer Service at the start of the job to verify specifications and assembly requirements. Verify sample is present at the start of production., • Set up production lines for kit packing projects. Work with Receiving to organize and stage all material required for production by job., • Work to ensure that quality requirements are understood by employees on the kit packing line., • Coordinate first piece and during run quality checks with Quality team., • Set the standard and communicate to all workers the required hourly output needed to complete each project. This is based on the quoted hours for all projects., • Work with Line Leads to optimize efficiencies. Reviewing: Assembly processes (assembly line vs piece work), Distance traveled, Start times, down time, and Best in Class manufacturing processes., • Work with Line Leads to complete scorecards and document hours charged to job., • Analyze efficiencies on the line (actual vs estimated)., • Facilitate orderly breakdown and put away once jobs are complete., • Train Flower City Group employees, as well as temporary workers, and communicate their responsibility in adhering to the four operating principles: Safety, Quality, Delivery and Flexibility., • Ensure that the plant is always kept in a clean and orderly fashion., • Work with Facility Manager, as well as the Human Resources Department to maintain a supply of candidates to fill openings as workflow dictates. Maintain an up-to-date phone contact list., • Assists the Facility Manager with additional tasks as requested., • Seeks guidance and direction as necessary for performance of duties., • Demonstrates good judgment in investigating problems., • Respects the confidentiality of company information., • Maintains cooperative working relationship with supervisor., • Demonstrates ability to tactfully handle difficult situations., • Makes best use of time during the workday., • Consistently shows ability to recognize and deal with priorities., • Performs all duties in an independent manner with little supervision., • Recognizes and performs duties which need to be performed although not directly assigned – assists others as needed., • Does not abuse or take advantage of time off, always provides proper and advance notice of absence., • Maintains a well-groomed appearance, appropriate for the industry., • Regularly required to talk or hear., • Regularly required to sit, regular use of hands., • Frequently required to stand and walk., • Occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl and use foot/feet to operate machine., • Occasionally lift and/or move up to 25 pounds. Requirements/Qualifications: • Proven success in a warehouse or fulfillment environment, • Excellent verbal and communication skills, • A two-year degree or equivalent from a technical school, • Two (2) years of work experience or an equivalent of four (4) years in the industry AAP/EEO Statement Flower City Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.