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Job Description Role and Responsibilities Responsible for developing and maintaining client relations and intake of direct referrals made to HCR. Essential Functions • Cultivate relationships with our physicians and hospitals to facilitate the best Home Care solutions for their patients., • Monitor HCR RightFax folders, label faxes and attach electronic documents to patient record in Home Care Home Base (HCHB)., • Monitor Intake Team email., • Produce timely, accurate data entry., • Responsible for entering orthopedic prescreens into HCHB according to agency protocol., • Provide phone support to the department and triage of calls to Intake staff., • Provide excellent customer service to internal and external customers., • Participate in department and agency meetings. Education Requirements • LPN licensure Qualifications and Requirements • Minimum of 4 years' experience in a clinical setting., • Exceptional customer services and communication skills required. Must be highly proficient and efficient working with a computer and be detail oriented and able to work in a fast-paced environment. Work Environment The Client Relationship Specialist is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as sedentary work: • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Client Relationship Specialist. While performing the duties of the job the employee is regularly expected to: • Stand, • Sit, • Hear, • Walk, • Talk, • Stoop or kneel, • Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Job Description Summary of Position: This role is the liaison between the practice and our target referring dental practices, schools, and other community organizations as well as the manager of our practice level social media channels. This person will possess several key qualities including having strong customer service skills, being congenial, compassionate, creative, proactive, analytical, supportive, organized, self-managed and sales-minded. This person will be an out-of-the-box thinker always looking for new ways to both make the biggest impact within our community and bring in new patients. This person will represent the practice in a positive light, embodying everything that we stand for. Essential Job Responsibilities: • Prepare reports relating to KPIs for the organization and be prepared to present findings., • Identify referring dentists in each market. Per guidelines, designate these practices to Referral Tiers., • Create marketing outreach plan for referring dentists, schools and community organizations., • Schedule, coordinate and execute Dr. to Dr. Lunches and Lunch & Learns., • Create a delivery calendar for referring dentists, schools, and community organizations and meet assigned deadlines., • Make it a goal to visit with the doctor on every visit., • Make contact (via in-person delivery or mailed package) with target schools (based on information provided by Constant Analytics) at least once every quarter., • Attend key membership meetings with community organizations as strategically appropriate. Strategically promote our brand to these organizations for partnership opportunities (ex: social media giveaways)., • Create travel schedules/routes that are the most efficient use of the business' time., • Create, procure, assemble and deliver thoughtful, personal, and experiential gifts for our partners., • Collaborate with the practice leadership team on what clinical and brand-focused marketing materials and messages are relevant and should be included in our deliveries., • Collaborate with Doctors, practice leadership, and Orthodontic Partners' marketing team on positive and negative feedback received from outside organizations to facilitate process/service improvement., • Prepare presentations for community partners to showcase our practice, orthodontic treatments, different ways we can collaborate, etc., • Execute data capture processes and protocols at consumer facing events to be used in CRM and retargeting campaigns., • Send email and text blasts to patients for announcements and one-off promotions prn, using the practice's CRM tool., • Schedule social media posts (Facebook, Instagram, and other new channels as they arise) in advance, scheduling ~5 posts per week to each channel. Develop and execute content strategy unique to the style and audience of each channel., • Respond to Facebook and Instagram messages in a timely manner, using professional brand voice, and handle any requests that come through these channels., • Assist with phone handling, scheduling, and general administrative tasks as needed by the organization., • Update Hubspot after each outreach interaction with partner contact information and follow-up items., • Marketing/Sales experience preferred but will consider those who are marketing, sales and referral-minded, • Exceptional customer service skills, • Out-of-the-box thinker, • Affinity of analyzing data, • Detail-oriented, • Exceptional communication skills, both verbal and written, • Possess strong leadership qualities, highly organized, self-motivated and holds one's self accountable to high standards of excellence, • High School Diploma, GED or equivalent required, • Proficient in Microsoft Office Suite, • Marketing & sales experience is desirable, but not required if candidate is exceptional

Job DescriptionSalary: $25-35/HR Appliance Technician Wanted Our company is looking for motivated, customer service driven, experienced technicians to service theRochesterregion. What we offer... • A Great Work Environment, • Health Benefits, • Retirement Plan, • Take home Vehicle, • Cell Phone/Tablet, • Great Pay - Make What You're Worth! What We Require... • Motivated, Positive Attitude, • Teamwork, • Minimum 2 Years Direct Experience, • Great Customer Service Skills, • Clean Driving/Background Record/Drug Screen, • Sealed System experience and/or CFC Certification is a Plus Join us! You'll be glad you did!

Job Description Location: This position is 100% onsite and reports to either our Rochester or Buffalo locations with regional travel to client job sites. Job Summary: Join an Award-Winning Team: Eastern Security Services, proudly recognized as one of Central New York’s Best Places to Work and the 2023 Family Business Leader of the Year, is seeking motivated and skilled individuals to join our elite installation team in the Syracuse area! As an Installation Technician, you will play a vital role in protecting people, property, and assets by installing, testing, and servicing advanced security and life safety systems. These include intrusion detection, fire alarm systems, video surveillance, access control, intercom, mobile surveillance trailers, and weapons detection systems. If you are tech-savvy, adaptable, and eager to grow, we want YOU to be part of our team! At Eastern Security Services, we work with cutting-edge technology and foster a people-first company culture of continuous learning and excellence. Salary Range $25 per hour - $40 per hour Responsibilities: • Travel to residential and commercial customer locations in the Syracuse area and surrounding regions to perform installations and service work, • Run wiring, mount devices, and install a variety of systems, including intrusion alarms, fire alarms, video surveillance, access control, and intercom systems, • Ensure every installation meets high-quality standards through thorough testing and calibration, • Talk over, upgrade, or seamlessly integrate with existing security systems, • Deliver exceptional customer service by offering clear explanations, troubleshooting issues, and occasionally providing training on how to use their systems effectively, • Comfortable working outdoors – occasionally in the rain or snow, • Comfortable working from heights on ladders or aerial lifts, or in small spaces, • Self-motivated to learn new technology, • Must maintain a clean, professional image with external and internal customers, • Ability to travel as required, • Ability to work overtime as required and participate in on-call schedule after six months, • Excellent communication (verbal and written) and interpersonal skills, • Two (2) year Associate Degree, • Previous alarm installation and service experience, • Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more, • 3 Weeks of PTO during first full year of employment – including vacation, sick/personal leave, paid holidays and floating holidays, • Industry-leading pay with monthly bonus opportunities and annual performance reviews, • Company vehicle, gas card, phone, and laptop, • Paid on-the-job training, • An open door to management – you are ALWAYS heard and respected!, • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

Job Description Job Purpose The Office Assistant is responsible for providing administrative and clerical support to the Community General Manager/Community Manager. This position will assist with customer and ongoing resident relations and communications and will support other community events. Company Overview Windward Communities (WC) has an expansive portfolio of manufactured home communities across the country. Currently WC has communities with over 8,000 sites and is positioned to grow in the future. Each community is tailored to the local area with features such as a community playground, dog park, picnic area, and walking trail. We are dedicated to providing a safe, affordable place for families to call home. Check us out at Benefit of working for us based on eligibility • Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA), • Paid Parental Leave, Short-term & Long-term Disability, • Industry-leading PTO, • Paid Holidays, • 401k program; Including match, • Tuition reimbursement, • Staff development courses & free online training courses, • Paid training, • Bonus programs, • Employee Assistance Program (EAP), • Employee/Resident Referral Bonuses. Duties and Responsibilities • Assists the Community General Manager/Community Manager with administrative and customer service duties on a daily basis., • Always provides top-notch customer service., • Assists residents and other guests as they enter the Clubhouse, Sales Office, or other common community areas., • Performs administrative duties including but not limited to: email correspondence with residents and prospective residents, answering and returning phone calls, and ensuring office organization and supply needs are maintained., • Handles mail and package deliveries., • Create an inviting office environment by maintaining the office’s cleanliness, making coffee for guests, and always greeting the guest with a smile., • Assists with the planning and hosting of community events, including parties, fundraisers, and pool operation., • Performs other duties as assigned. Qualifications • High School Diploma or GED, • Strong organizational skills, • Ability to communicate effectively with others verbally, in writing, and in person, • Excellent time management skills, • Excellent customer service skills; able to connect with others and build relationships., • Basic computer proficiency with the Microsoft Office Suite, including the ability to use email and internet, • A valid driver’s license, clean driving record, and automobile insurance Working Conditions This job operates in a professional office environment. This job routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines. We are an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws. We comply with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities. We are a Drug-Free/Smoke-Free Workplace.

Job Description St. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home. If this description speaks to you, continue reading about the opportunity of Concierge. This is an Day shift position with full time hours Sunday through Thursday Sunday hours 845am-445pm Mon through Thursday 745am-345pm Position Summary: The Concierge maintains a consistent professional and warm attitude over the telephone, greeting visitors, Elders and family members. The Concierge interacts, listens and engages in conversation with Elders, family and friends of Elders, employees, volunteers, and prospective Elders & family members with a warm and welcoming demeanor. The Concierge creates a hospitable environment in the lobby area and provides high quality service in a collaborative team effort. Responsibilities include: • Receives all persons who enter the campus in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff, or vendors respectfully and congenially to present the best possible image of the community., • Answers all incoming telephone calls in a professional manner and redirects all calls as appropriate, answering questions promptly and courteously., • Welcome’s all persons who enter St. John’s in a courteous manner. Informs, guides, directs, and assists in a professional manner., • Engages in conversation with Elders, families, staff and assists in answering questions., • Provides current information pertaining to the activities occurring within St. John’s., • Maintains current resident contact/location information directory with continuous resident census tracking and documentation., • Cooperates with and assists fellow staff members on daily basis., • Excellent customer service, customer relations and telephone etiquette., • Ability to interact with diverse groups of people., • Email, MS office, general computer proficiency., • Light to moderate - able to bend, lift up to 20 lbs., • Health, dental, vision insurance (30 hours+), • Employer sponsored life insurance & telemedicine (30 hours+), • Weekly paychecks, • Competitive pay, • Free parking, • 24/7 fitness center, • Generous paid time off and holidays, • On-site child care, • Employee Assistance Plan, • Cell phone discounts

Job Description**MUST LIVE WITHIN 60 miles of Rochester NYBFC Solutions, the nation’s leader in HVAC preventative maintenance is growing again! We are hiring a Filter Technician for our Filter Service Department as a Full-time employee in our Rochester, NY market. Starting pay for the Service Technician role will be up to $24.00/hour, depending on experience and qualifications. We offer the following benefits: • 401(k) with employer matching, • Excellent advancement opportunities, • Company provided cell phone., • Company vehicle, • Dental insurance, • Health insurance, • Vision insurance, • 8 paid holidays Service Technician Job Requirements: • FREQUENT overnight/out of town travel., • For insurance purposes, to operate the company vehicle, you must be at least 21 years of age., • Possess and maintain a valid Driver's License subject to continuous review., • Must be comfortable with and confident working at heights up-to 40 feet above ground level and using extension ladders., • Meet ladder safety requirements as defined by OSHA., • Weigh less than 275 lbs due to ladder weight restriction limit, • Must be comfortable working outside in all weather conditions., • Integrity – must act with integrity at all times., • Must demonstrate a superior Customer Service attitude., • Be comfortable using the Customer’s & Company technology platform., • Work independently with remote supervision & the Field Support Team., • A typical work week will require 45 – 50 hours., • Facility and/or grounds maintenance, • Construction, • HVAC, • Cable installation BFC Solutions is an Equal Opportunity Employer #IND123

Job Description Job Title: Part-Time Office Assistant Location: Pittsford, NY Company: Confidential Hours: 15-20 hours per week (Flexible hours with potential for increased hours in the future) About Us: We are a well-established, multi-generational commercial real estate company based in Pittsford, NY, with decades of experience in the industry. Our legacy of excellence, integrity, and client-focused service has helped us build long-standing relationships – and by staying true to these values, we’ve sustained strategic growth, expanded our portfolio, and set a foundation that has attributed to our ongoing success. We pride ourselves on maintaining a family-oriented atmosphere where everyone’s contributions matter. As we expand, we are seeking a Part-Time Office Assistant to join our team to support our ongoing success. Position Overview: As a key member of our team, the Office Assistant will help manage day-to-day operations, including vendor coordination, office tasks, and more. This role offers an exciting opportunity to work in a small, close-knit office environment with a well-established commercial real estate company. If you are a proactive, detail-oriented professional and you want to contribute to a company that values its history and its people, this position is for you. Key Responsibilities: • Tenant and Vendor Communication: Assist with handling phone calls and emails from tenants, vendors, and service providers, providing top-tier customer service and addressing inquiries., • Document Management: Draft, format, and distribute tenant notices, lease abstracts, service agreements, and other property-related documents., • Maintenance Coordination: Follow up on work orders and coordinate with maintenance teams for efficient service delivery., • File Management: Maintain both electronic and physical files for leases, contracts, and other important property documents., • Administrative Support: Assist other administrative staff as needed with office tasks such as filing, organizing, and general support. Desired Skills and Qualifications: • Commercial real estate experience is preferred., • Excellent communication skills (written and verbal) for interacting with tenants, vendors, and internal teams., • Strong organizational skills and attention to detail, with the ability to manage multiple tasks at once., • Comfortable working in a small office environment, adapting to a variety of tasks., • Strong problem-solving abilities and the capacity to work independently., • Ability to maintain confidentiality and manage sensitive information with discretion., • Reliable transportation for commuting to the office., • A positive, proactive attitude and works well in a environment., • Proficiency with all Microsoft office products. Why Join Us? • Flexible Hours: We understand the importance of work-life balance, offering flexible scheduling with 15-20 hours per week to start., • Room for Growth: As a well-established company, we offer opportunities for increased hours for those who demonstrate dedication and a strong work ethic., • Variety of Work: No two days are the same in this role, providing you with new challenges and a variety of tasks., • A Legacy of Excellence: Become part of a work culture where your contributions are genuinely valued – where your ideas are heard, your growth is supported, and your individual efforts make a real impact. How to Apply: If you're a detail-oriented professional with experience as an office assistant and commercial real estate, we'd love to hear from you! To apply, please submit your resume along with a brief cover letter explaining why you’d be a great fit for this role. Be sure to highlight any relevant commercial real estate and office support experience. We look forward to welcoming you to our well-established, family-oriented team! Responsibilities • Greet visitors and manage front desk operations with a friendly demeanor., • Handle multi-line phone systems, directing calls appropriately and providing excellent phone etiquette., • Assist with data entry, filing, and maintaining organized records for easy access., • Manage calendars, schedule appointments, and coordinate meetings for staff members., • Provide clerical support including typing documents, proofreading materials, and preparing correspondence., • Utilize Microsoft Office and Google Workspace for various administrative tasks including document creation and spreadsheet management., • Offer customer support by addressing inquiries and resolving issues promptly., • Maintain an organized office environment that promotes efficiency and productivity., • Collaborate with team members to streamline office processes and improve workflow. Experience • Previous office experience is required, • Familiarity with office management practices and administrative procedures is essential., • Strong computer skills are necessary, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications., • Excellent organizational skills along with effective time management abilities are critical for success in this role., • Prior experience in customer service or personal assistant roles will be advantageous. We look forward to welcoming a dedicated Office Assistant who thrives in a dynamic environment and contributes positively to our team's success!

Job DescriptionJoin a certified Great Place to Work® 2025! At Doyle Security Systems, we offer competitive pay, robust benefits, and the chance to make a real impact in your community. Are you a seasoned security, access or CCTV technician? We are seeking a highly motivated and experienced individual to join our growing team as a Commercial Fire & Security Installation Technician. In this role, you will play a pivotal role in ensuring the safety and security of our clients' businesses through the installation, testing, and maintenance of security systems, access systems and camera systems. $25-$37/hour, based on experience What You'll Do Key responsibilities: * Install and configure a variety of systems including electronic security, fire alarms, access control, CCTV, intrusion, and network-based intercom systems * Service and troubleshoot systems to resolve performance issues and ensure adherence to all codes and regulations * Conduct routine inspections and preventive maintenance * Educate customers on system functionality, features, and service needs * Provide exceptional customer care by answering questions, addressing concerns, and offering helpful solutions * Maintain accurate documentation of all work performed * Uphold high standards of safety, workmanship, and customer care What You'll Need Qualifications: * 3+ years of experience as a security installation technician * Valid driver's license with good driving record * Proficiency with low voltage install, maintenance, and repair of CCTV, intrusion, fire, access control, and intercom systems * Strong networking knowledge or IT background * Strong problem-solving skills and mechanical aptitude * Excellent communication and customer service skills * Ability to work independently and as part of a team * OSHA 10 certification a plus Work Requirements: * Ability to drive a company vehicle * Some flexibility regarding schedule and travel between Rochester, Buffalo, and Syracuse * Comfortable working in various environments * Adherence to all safety protocols Personal Traits: * Detail-oriented, organized, and ethical * Commitment to Doyle’s values and customer-first mission What We Offer * Company vehicle and gas card * Paid training, including support for obtaining industry-recognized certifications * Bonus pay * Medical, Dental, & Vision Insurance * Health Savings Account (HSA) & Flexible Spending Account (FSA) options * Paid time off & company holidays * Parental leave * 401(k) with match * Life insurance * Tuition reimbursement * Employee discount & referral bonus * Recognition & advancement opportunities * Cell phone reimbursement * Employee assistance program What's it like working at Doyle Security Systems? Doyle has been family owned and operated for more than 100 years and that kind of longevity wouldn’t be possible without One Doyle Team. One Doyle Team is more than just a group of colleagues. We’re a close-knit, supportive, energetic, loyal, and dedicated group of people who are excellent at what we do. We are experts in our solutions and we share our expertise with a smile. We work hard and we know how to have fun. We get the job done and we celebrate each other’s victories. We are quick to offer support and a helping hand. Our purpose at Doyle is to make a difference in our community. We save lives and property and we believe that good people look out for one another. We want to be the security company that does more than any other to help people feel safe and secure. We strive to provide the highest level of customer service available. In order to be successful, we believe in taking care of our own. We strive to make Doyle a great place to work, day in and day out. We’ve been voted one of the Best Companies to Work for in New York for three years in a row and for four of the five times we have applied. We want our One Doyle Team to be happy to come to work and for that to be reflected in the incredible customer service we provide. At Doyle, the following core values are the foundation of everything we do: • Customer Care, • One Doyle Team, • Leading by Example, • Continuous Improvement, • Experts in our Solutions To learn more about our mission, vision, and values, visit our website: If this sounds like a team you would like to be part of, we can’t wait to hear from you! Monday-Friday 8 hours per day excluding breaks

Job Description Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. Application Support Analyst – Our Portfolio Company Overview One of our portfolio companies is a leading provider of mission-critical software solutions for fire departments across the United States, offering a flagship Records Management System (RMS) and accompanying modules (Responder, AVL, Kiosk, Inspections, and more). The Application Support Analyst provides high-quality customer service and advanced technical support to the company's clients. This role handles complex product issues, collaborates with internal teams to improve product quality, contributes to documentation and workflows, and ensures that fire departments receive fast, accurate, and reliable assistance. This is a full-time, in-office position (9:00 AM – 5:00 PM EST) at the company's Rochester headquarters. Salary Range: USD $55,000- $65,000 Role & Responsibilities: Client Support & Troubleshooting * Serve as the first point of contact (phone, email, ticket) for customer inquiries related to the RMS platform and associated modules. * Triage, investigate, and resolve complex technical issues using the ticket management system (Zendesk). * Provide hands-on troubleshooting including: * RMS workflows (Incidents, NFIRS/NERIS, Scheduling, Personnel, Training, Assets, etc.) * CAD integration behavior * User permissions and configuration * Data imports/exports and validation * Client-side and server-side setup, including basic SQL checks * Clearly document issue details, root cause, and resolution steps. Client Coaching & Best Practices * Educate clients on system features, workflows, and recommended usage patterns. * Help customers get the most value from the company's solutions through process coaching and configuration guidance. * Maintain a strong customer-first mindset and set clear expectations throughout each support engagement. Internal Collaboration * Work closely with QA, Product, and Engineering teams by: * Filing clear and reproducible bug reports * Identifying recurring issues and recommending improvements * Participating in release validation and regression testing as needed * Assist with the creation and maintenance of knowledge-base articles, client documentation, and internal runbooks. Continuous Learning & Process Improvement * Develop a deep understanding of the company's software modules, integration architecture, and the broader fire-service software ecosystem. * Continuously improve troubleshooting skills through training, internal learning opportunities, and hands-on experience. * Follow all support workflows and escalate issues appropriately when complexity exceeds defined thresholds. * Actively contribute ideas that reduce ticket volume, improve resolution time, and enhance customer satisfaction. Required Experience: * 2+ years of client-facing software support experience, preferably in a technical or enterprise application environment. * Prior experience troubleshooting multi-module or workflow-based software systems. * Excellent troubleshooting and analytical skills. * Strong written and verbal communication skills. * Ability to understand complex workflows and translate them into user-friendly guidance. * High attention to detail and accuracy in documentation. * Ability to multi-task while maintaining productivity in a fast-paced environment. * Professional, calm, and empathetic client communication style. * Ability to escalate appropriately based on urgency or risk. * Strong ownership mindset with a commitment to delivering an outstanding support experience. Preferred Skills: * Experience with Fire/EMS RMS software, CAD systems, NFIRS, or NERIS. * Experience using a ticket system (preferably Zendesk). * Comfort with SQL queries (reading logs, running basic selects). * Experience with software installation, configuration, or upgrade processes. * Familiarity with public-safety workflows or fire-service operations. Benefits & perks: • Competitive salary + performance bonus, • Health, dental, vision, and 401(k) with match, • On-site role with occasional work-from-home flexibility, • PTO, company holidays, volunteer time off, • Annual professional-development budget Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: • Verify that all communications from our recruiting team come from an @banyansoftware.com email address., • Remember, employers will never request payment or banking information during the hiring process.

Job Description Who We Are At HCR Home Care, we believe care starts at home, for our patients and our team. For more than 45 years, we’ve been a trusted part of communities across 25 counties in New York, helping people live safely and comfortably where they feel most at ease. We’re a team of caring professionals and dedicated leaders who take pride in making a difference every day. From nurses, therapists, and home health aides to scheduling coordinators, customer service specialists, administrative staff, and leadership, every person at HCR plays an important role in supporting our patients and one another. As a Registered Nurse (Home Care Coordinator) based in the hospital, you’ll serve as the vital link between acute care teams, patients, and home health services — ensuring continuity of care and reducing readmissions through proactive planning and compassionate communication. What You’ll Do • You will collaborate with physicians, discharge planners, and hospital staff to identify patients who would benefit from home care and coordinate their safe transition home., • You will meet with patients and families to assess needs, answer questions, and develop individualized care plans that support recovery and independence., • You will manage the referral process, ensuring timely communication, accurate documentation in Home Care HomeBase (HCHB), and seamless coordination across disciplines., • You will educate hospital staff and physicians about HCR’s programs and specialty services to strengthen partnerships and improve patient outcomes., • You have a current, valid RN license issued by the New York State Department of Education., • You have a minimum of two years of experience in community health, home care, or hospital discharge coordination., • You possess excellent communication and interpersonal skills with a patient-centered mindset., • You have a strong understanding of home care eligibility and reimbursement processes., • We are a mission-driven organization built on People-First values., • We offer competitive pay, mileage reimbursement, and a full benefits package., • You will have a great work life balance and ongoing professional growth opportunities., • You will work with supportive, collaborative leadership that values your clinical judgment., • Hospital-based role supporting the transition from acute care to home., • Classified as light work (occasional lifting up to 20 lbs)., • Involves regular sitting, walking, and interaction with hospital staff and patients. Be the connection between hospital and home. Join HCR Home Care and help patients take the next step toward recovery with dignity, safety, and confidence. Apply today and make a difference. EOE/AA Minority / Female / Disability / Veteran #ZR Company DescriptionWhen you join HCR, you become part of something meaningful. Whether you’re visiting patients in their homes or helping behind the scenes in the office, your work helps people stay well, stay home, stay connected to the life they love, and receive the dignity they deserve. You’ll be surrounded by supportive teammates, approachable leaders, and technology designed to make your job easier. We offer hands-on training, continuing education, and opportunities for growth so you can build a career that feels both rewarding and impactful. Our team takes pride in delivering high-quality, culturally sensitive care that meets people where they are. We believe that understanding and respecting the unique needs of every individual and family is key to providing the best care possible. Why It Matters Home is where people feel most comfortable, and your work helps keep it that way. Every visit, phone call, and act of kindness has the power to brighten someone’s day and bring peace of mind to a family. At HCR Home Care, you’ll be part of a compassionate, mission-driven team that values professionalism, caring, ownership, unity, and adaptability. You’ll see the difference your efforts make in the lives of others and experience the pride that comes from helping people live safely and independently in the place they love most, their home. Come grow with us. Come home to HCR Home Care.When you join HCR, you become part of something meaningful. Whether you’re visiting patients in their homes or helping behind the scenes in the office, your work helps people stay well, stay home, stay connected to the life they love, and receive the dignity they deserve. You’ll be surrounded by supportive teammates, approachable leaders, and technology designed to make your job easier. We offer hands-on training, continuing education, and opportunities for growth so you can build a career that feels both rewarding and impactful. Our team takes pride in delivering high-quality, culturally sensitive care that meets people where they are. We believe that understanding and respecting the unique needs of every individual and family is key to providing the best care possible.\r\n\r\nWhy It Matters\r\nHome is where people feel most comfortable, and your work helps keep it that way. Every visit, phone call, and act of kindness has the power to brighten someone’s day and bring peace of mind to a family. At HCR Home Care, you’ll be part of a compassionate, mission-driven team that values professionalism, caring, ownership, unity, and adaptability. You’ll see the difference your efforts make in the lives of others and experience the pride that comes from helping people live safely and independently in the place they love most, their home. Come grow with us. Come home to HCR Home Care.