Leave Specialist, HR Leave Management
2 days ago
Hawthorne
Job DescriptionLeave Specialist, Leave Management12-Month Temporary Assignment Position: Leave Specialist, Leave Management Employment Type: Temporary (12-Month Assignment) Schedule: Full-Time, On-Site, Monday - Friday, Business Hours Compensation: $39 - $43/hour About This OpportunityMadison Approach Staffing is seeking an experienced Leave Specialist to join our healthcare client's Leave Management team for a 12-month assignment. This senior-level role combines leave administration expertise, compliance knowledge, and leadership responsibilities in supporting a comprehensive leave management program across a healthcare network.If you're a detail-oriented professional with strong regulatory knowledge and experience managing complex leave cases, this opportunity offers the perfect platform to showcase your expertise while making a meaningful impact on employee experiences. Position OverviewAs the Leave Specialist, you'll serve as a subject matter expert and team leader within the Leave Management department, overseeing both Non-Occupational and Workers' Compensation leaves across a healthcare network. You'll manage the complete leave lifecycle from intake to closure while providing training, mentorship, and operational support to ensure compliance with state and federal regulations. Key ResponsibilitiesLeave Administration & Case Management • Oversee comprehensive leave of absence claim management from first notice through closure for the network, • Review and analyze medical documentation to determine eligibility for assigned claims, • Handle complex leave cases requiring advanced judgment based on knowledge, skills, and experience, • Ensure accurate eligibility decisions by reviewing guidelines and applying regulatory requirements, • Maintain accurate records and ensure full legal compliance with all leave documentation, • Integrate multiple leave types (e.g., Workers' Compensation with FMLA) and coordinate with benefits, payroll, and other functionsWorkers' Compensation Management, • Act as primary point of contact for injured employees throughout their Workers' Compensation claims, • Serve as liaison between injured employees and Workers' Compensation adjusters, • Analyze and process Workers' Compensation claims by investigating and gathering information to determine compensability and exposure, • Investigate claims to determine injured worker's entitlement to benefits, • Administer indemnity and medical benefits for valid Workers' Compensation claims, • Conduct interviews with injured employees to obtain detailed descriptions of injuries, • Organize and analyze all files and documents related to injured workers and injuriesTeam Leadership & Training, • Provide support, guidance, and training to Leave of Absence Specialists on appropriate procedures for all leave types, • Develop and update Leave Management Process Training Manual for new hires, • Train staff on new systems and process documentation, • Provide day-to-day support and development for Senior Leave and Leave Specialists, • Serve as subject matter expert for the leave program under direction of Manager of Leave ManagementStakeholder Relations & Customer Service, • Serve as point of contact for LOA Administrators, Management, Human Resources, Legal, and plan vendors, • Ensure highest level of customer service with supervisors, managers, and employees throughout LOA process, • Provide responsive support and guidance on complex leave matters, • Communicate effectively across all organizational levelsReporting, Analytics & Compliance, • Develop, generate, and present reports to analyze leave data and trends, • Create and manage dashboard reports for management review, • Track current leaves, returns from leave, and intermittent leave implications, • Provide day-to-day support and insight to Metrics & Performance monitoring mechanisms, • Review, update, and maintain knowledge of all LOA policies to ensure legal compliance, • Ensure proper distribution and integration of policies with all departments, • Participate in continuing education on LOA topics to ensure 100% federal and state complianceSystems Management, • Maintain integrity of leave systems including ADP, HR systems, time and leave systems, Access, and Excel, • Ensure accurate data entry and system functionality across multiple platforms, • Support system updates and enhancements as neededSpecial Projects, • Perform special projects and initiatives as assigned, • Support departmental objectives and organizational goals, • Contribute to process improvements and efficiency initiativesWhat You'll NeedRequired Experience, • Minimum 4 years of extensive administrative experience with comprehensive support background, • Proven expertise in leave administration including FMLA, Workers' Compensation, and other leave types, • Experience with leave management systems and HRIS platforms (ADP experience strongly preferred), • Strong background compiling and analyzing large volumes of information, • Demonstrated ability to streamline processes and maximize productivity, • Experience working in high-volume, fast-paced environments while meeting deadlinesEducation, • Bachelor's Degree required, • Master's degree progress may substitute for experience (30 credits = 1 year, up to 4 years)Technical Skills, • Advanced proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook), • Experience with Access databases, • Comfortable with internet research and website navigation, • Strong data analysis and reporting capabilities, • Ability to learn and master multiple leave management systemsEssential Competencies, • Exceptional organizational skills with systematic thinking ability, • Proactive problem-solver and collaborative team player, • Detail-oriented with ability to handle sensitive and confidential matters appropriately, • Self-starter requiring minimal supervision with ability to manage competing priorities, • Professional and articulate communicator with excellent written and verbal skills, • Ability to exercise independent judgment and discretion, • Energetic, driven personality with demonstrated initiative, • Strong customer service orientationRegulatory Knowledge, • Thorough understanding of FMLA, ADA, Workers' Compensation, and state/federal leave laws, • Commitment to maintaining 100% compliance with regulations, • Ability to interpret and apply complex regulatory requirements, • Continuous learner who stays current on leave management best practices #LI-AM1