Customer Service jobs in Wilmington, North Carolina - Page 3Create job alerts

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on

We are actively interviewing candidates for a Part Time Guest Services Representative position in the dealership to ensure a friendly and receptive environment for guests.This role is highly interactive and provides administrative support of the sales department through accurate recording of custome

Job DescriptionDescription: Job Summary: The seasonal Parking Customer Service Representative plays a crucial role in delivering exceptional customer service to patrons using parking facilities. This position involves assisting customers with inquiries, providing information, and resolving issues related to parking services. The Parking Customer Service Representative serves as a frontline representative of the parking operation, ensuring positive interactions and a seamless parking experience for customers. As a seasonal employee, this position will end on or around October 31, 2025. Key Responsibilities: Customer Assistance: • Greet customers in a friendly and professional manner, providing assistance and guidance as they enter and exit parking facilities., • Answer inquiries from customers regarding parking rates, payment options, parking regulations, and directions to specific locations., • Address customer concerns, complaints, or disputes in a courteous and timely manner, striving to resolve issues to the customer's satisfaction., • Handle escalated situations with tact and diplomacy, seeking assistance from management or security personnel as needed., • Collect parking fees from customers and issue receipts or tickets as necessary, ensuring accuracy in transactions and compliance with payment policies., • Process credit card payments, cash transactions, and validation vouchers using designated payment systems., • Provide information to customers regarding parking availability, event parking, shuttle services, and other relevant details., • Distribute promotional materials, maps, or brochures to inform customers about parking facilities and amenities., • Proactively engage with customers to enhance their parking experience and address any potential issues or concerns., • Solicit feedback from customers to identify areas for improvement and opportunities to enhance service delivery. Seasonal employees have access to low-cost medical benefits. Requirements: Qualifications: • High school diploma or equivalent; additional education or training in customer service is preferred., • Previous experience in customer service, hospitality, or retail environment is advantageous., • Excellent interpersonal and communication skills, with the ability to interact effectively with diverse individuals., • Strong problem-solving abilities and a customer-focused approach to service delivery., • Familiarity with basic computer operations and proficiency in using point-of-sale systems or payment terminals., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • The Parking Customer Service Representative typically works in a parking facility or booth, with regular interaction with customers and exposure to outdoor weather conditions., • The position may involve standing or sitting for extended periods and occasional lifting of lightweight objects., • Full-time, hours - may include weekend, and holiday work to accommodate peak parking demand and special events. Currently have flexible hours for day and nighttime.

Customer Service and Support for Financial Technology Company. This program needs customer-focused individuals to help support callers with financial transactions. Minimum of one year of consistent inbound call support experience working in a customer facing Financial Services environment.

To support this client, you should have at least one year of customer service experience. Become a Customer Service Representative, work from home, and set your own schedule while helping others!. As a Customer Service Representative,.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helping patients remain at home and.As a Customer Service Representative,.In these programs, patients who hav

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

If you’d prefer to service fewer hours on Mondays and Tuesdays, or not to service any hours on Mondays and Tuesdays as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace. You’ll also be able to take advantage of NexRep Perks, a pr

Are you passionate about making a difference in people’s lives?.As a Customer Support Representative providing services on behalf of Automated Health Systems, you’ll have the unique and rewarding opportunity to provide essential support to individuals enrolling in public benefit programs

Job Description We have a SPOT for YOU at NavSav! We are in need of a passionate, hard working, and experienced Personal Lines Account Manager to assist with client services and retention within one of our local offices. We are a rapidly growing independent agency with over 75+ locations across the Unites States. We have access to 150+ carriers which equates to much higher retention and customer satisfaction! We are searching for talented people who will help us shake up the insurance world and guide the NavSav of tomorrow. Our people bring ambition, passion, and innovation to every dimension of our company. Every member of our team is adding to our rapid growth and bringing new perspectives to every corner of our success. About the role: We are hyper focused on GROWTH and RETENTION. We feel that it is just as important to retain our loyal clients as it is to bring in new clients! We need a committed account manager like you to bring high energy and motivation to meet goals and initiatives. The ideal account manager would be enthusiastic about this position and the part that you will play in providing best in class customer service to clients while helping them to prepare for the unexpected! If this sounds like you, we are ready for you! Apply today! Key Responsibilities: • Establish and develop exceptional customer relationships, • Provide prompt, accurate, and friendly customer service, • Discuss client coverage needs, gaps, billing concerns, policy changes, etc. and process any needed policy changes, • Providing policy reviews as appropriate and remarketing policy renewals as needed for client, • Medical Insurance, • Retirement with up to 4% match, • Commission eligible when rounding out accounts and cross selling accounts, • Paid holidays, • Paid vacation, • Vision Insurance, • Supplemental Insurance, • Property and Casualty license, • Pass background check, • Customer service experience, • Strong verbal/written communication skills, • Good operational computing/typing 45+ WPM (Microsoft Office Suites, Internet Browsers), • Confident self-starter who works well independently, • Strong problem-solving capabilities Job Posted by ApplicantPro

Job Description Join a Winning Team as a Call Center Agent with Never Stop Select Services! At Never Stop Select Services in Wilmington, NC, we help guests turn travel dreams into reality. We’re looking for motivated individuals with great communication skills and a positive attitude to join our growing team. Whether you’re experienced in sales and customer service or new to the field, we’ll provide the training and support you need to succeed. Why Work With Us? • Earn Competitive Pay: Average $22/hour PLUS weekly performance bonuses (top agents consistently earn more). Start with a training wage of $15/hour., • Bonuses and Incentives: Increase your earnings by helping guests discover valuable vacation options that save them money and enhance their trips., • Supportive Environment: Thrive in a team-focused workplace that values your effort and celebrates your success., • Opportunities for Growth: Build your skills and advance in a company that invests in your career. What You’ll Do • Upsell with Ease: Recommend travel upgrades and options that enhance their experience and deliver value., • Collect Payments: Confidently navigate payment processes to finalize reservations and secure bookings., • Follow Proven Scripts: Use structured tools and processes to connect with guests and meet team goals., • Provide Excellent Service: Deliver friendly, professional support that leaves a lasting impression. What We’re Looking For • Communication Skills: You’re confident and professional on the phone., • Positive Energy: Your enthusiasm motivates you and inspires others., • Dependability: Show up on time and ready to excel every day., • Coachable Attitude: You’re open to feedback and eager to learn., • Motivated to Succeed: You’re goal-oriented and love a challenge., • Sales or Service Background: Experience is a plus, but not required—we’ll train you! Job Details • Schedule: Monday through Friday, 9:00 AM to 5:00 PM., • Location: On-site in Wilmington, NC—must live in or near Wilmington or be able to commute daily., • Requirements: Must be 18 years or older due to telemarketing financial transaction policies Apply Today and Make an Impact! Whether you’re starting your career or looking for a fresh opportunity, Never Stop Select Services is the place to grow, earn, and succeed. Join a team that values your potential and helps you achieve your goals. APPLY NOW and take the first step toward a rewarding career!

Job DescriptionSalary: 65,000+ BOE The Account Manager oversees maintenance accounts, manages client relationships, and ensures service excellence. This position reports directly to the Maintenance Director and involves leadership, operational, and client-facing responsibilities. Responsibilities Client Relationship Management: • Serve as the primary point of contact for an assigned portfolio of maintenance accounts, ensuring client satisfaction and retention., • Conduct regular site visits and communicate with clients to address concerns, provide updates, and propose enhancements or additional services., • Build strong relationships with clients to identify opportunities for upselling and account growth., • Collaborate with the Maintenance Director to establish goals and ensure alignment with company objectives., • Work closely with operations managers and maintenance supervisors to ensure services are executed to client specifications and company standards., • Develop and oversee maintenance schedules for assigned accounts, ensuring timely completion of services., • Prepare and manage budgets for accounts, tracking costs, and ensuring profitability., • Conduct site inspections to ensure landscapes meet client expectations and company quality standards., • Maintain accurate records of account activity in Aspire including client interactions, schedules, client correspondence, sales pipelines, completed work, closeouts, etc., • Provide regular reports to the Maintenance Director on account performance, client satisfaction, and revenue generation., • Strong communication and interpersonal skills, with the ability to build and maintain client relationships., • Excellent organizational and time-management abilities., • Proficiency in budgeting, scheduling, and project management software., • 5+ years of experience in landscaping, account management, or a related field, with a focus on client relationships and team coordination., • Bachelors degree in Horticulture, Landscape Management, related field, or equivalent experience preferred., • Proven ability to manage multiple accounts simultaneously and prioritize tasks effectively., • Knowledge of horticultural practices, maintenance equipment, and safety standards., • Ability to plan, organize, manage, and supervise activities for successful outcomes., • Achieve and maintain a high client satisfaction rating with 90% or higher retention, with measurable improvements in client retention and account growth for the division., • Prolonged periods sitting in the office and computer work; prolonged standing on job sites., • Must be able to lift to 50 lbs. regularly; carrying, pushing, pulling, bending, and squatting., • Standard day shift, occasional weekends as needed., • Local travel; up to 50% Who We Are Freeman Landscape Inc. is a privately owned landscape and irrigation company in eastern North Carolina. We specialize in full-service landscape and irrigation design, installation, and comprehensive maintenance for both commercial and residential clients. Founded in 1992, Freeman Landscape is proud to be certified as both a Minority Business Enterprise (MBE) and a Woman-Owned Business Enterprise (WBE). Quick Video about Freeman Landscape Where We Live The Wilmington area really has something for everyone. Historic Downtown Wilmington runs along the Cape Fear River and offers dozens of shops, restaurants, and live entertainment opportunities. Whether you're looking for country, city, or beach life-you can find it in Wilmington. We consider it to be a hidden gem and are thrilled to be a part of this local community.

Job Description Do you have a knack for digital marketing? We're looking for an energetic Digital Account Manager to amp up our diverse campaigns, focusing on driving traffic and fine-tuning conversions. The ideal candidate is someone with 1 - 2 years of digital marketing experience who has worked in an agency environment and has been focusing on ongoing digital marketing campaigns, traffic acquisition, and conversion optimization. In this role, you’ll be the main point of contact for our clients, steering the ship on strategies, planning, and implementing marketing moves that hit the clients’ goals. If you’re eager to dive in and make an impact with our growing team, let’s connect! We’re excited to see the enthusiasm and fresh ideas you’ll bring to the party. Requirements • Experience and a deep understanding of the Meta Platform, both paid and organic., • Experience with Google Analytics and Looker Studio., • Experience using email marketing platforms (MailChimp, Constant Contact, Campaign Monitor, etc.)., • Experience using WordPress., • Experience and understanding of SEO/SEM best practices and content marketing., • Experience using project management tools is a plus., • Comfortable and confident working and communicating directly with clients., • Strategize, execute, and manage a variety of client ad accounts using best practices., • Demonstrate a deep understanding of various campaign objectives, targeting techniques, audience types, and ad creatives., • Prepare detailed reports and present results to clients and the digital marketing team., • Develop marketing strategies and marketing plans to support and achieve the client’s business objectives., • Continuously measure and optimize campaign performance while also establishing benchmarks and recommending future A/B tests., • A passion for the digital marketing business., • The ability to communicate, communicate, and... Over-communicate both internally and externally., • Thirst for client success., • Self-motivation with the ability to juggle multiple projects while managing priorities., • Ability to work effectively within a team environment., • Meticulous attention to detail., • Stay up-to-date with the latest trends and best practices in digital marketing., • Interest in professional and personal growth. Wilmington North Carolina This is a ful-time "in-house" position to join our team in Wilmington, NC (We are not looking for freelancers or independent contractors,s please.) Benefits • 401K match available, • Continuing education reimbursements., • Generous vacation and PTO time., • Work with a talented team., • Work with the latest software, top-of-the-line tools, and equipment., • Laidback, fun, professional vibe., • We were just named one of North Carolina's top Employers. About WDC: We are a well-established, award-winning Design, Web Development, and Growth Marketing firm located in beautiful Wilmington, North Carolina. We offer a full range of creative service, including graphic design, custom web development & programming, and, growth marketing services. We work with a variety of awesome clients from industries such as medical, banking, retail, real estate, home building, restaurant, financial, home furnishings, government, legal and more. We have a laid-back, fun, and professional vibe, and we have been named one of North Carolina's top Employers.We provide our team with top-of-the-line hardware, tools, and resources. Our culture places value on learning and personal growth. In an ever-evolving industry, we favor experimentation over perfection but know when it’s important to get it right. We have a small collaborative team. We are looking for motivated individuals who can work independently and collaboratively – who take “ownership” of their projects – and can become key contributors.

Job Description At Initiative Solutions specialize in direct, in-person interactions to build trust and drive customer conversions. Our team acts as an extension of top brands, delivering personalized experiences. If you're ready to take initiative, make an impact, and grow with a team that values your potential, Initiative Solutions is the place to be. We offer hands-on training, career advancement opportunities, and a culture that rewards hard work. Your success is our success, and we’re here to help you take that next step forward. As an Entry Level Account Manager at Initiative Solutions, your job is to connect with potential customers and bring a friendly face to our client's name resulting in successful sales acquisitions and customer retention. Entry Level Account Manager Responsibilities: • Meet with our customers in-person and present our clients' services in telecommunications and entertainment, • Deliver sales presentations and answer questions, • Meet sales goals, • Collaborate with the team on driving productivity, • Entry level experience in working with people in a sales role, face-to-face customer service, retail, restaurant, and/or hospitality, • Willingness to learn and adapt, • Motivated to hit goals, • Great at communication, • Learning and development, • Positive work environment, • Advancement opportunities, • Recognition and incentives, • Travel, • Mentorship from executive management team