ENTRY LEVEL SERVICE WRITER
21 days ago
Wilmington
Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) matching, • Company parties Responsibilities As a Delaney Tire and Auto Entry Level Service Writer you will manage and direct all automotive and general service technicians in the operation of the shop, including: • Deliver exceptional customer service while listening and consulting customers, • Following up with customers, services requested, estimated completion times etc., • Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts, • Deliver and discuss pricing estimates with customers as well as promoting shop service specials, • Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed, • Supervise up to ten employees, • Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks, • Maintain inventory counts, • Overall cleanliness and organization of the facility, • Other duties as assignedQualifications, • General automotive knowledge, • Excellent customer service disposition, • Good communication skills, • Leadership ability, • Team building skills, • Ability to work a flexible retail schedule including weekends, evenings and holidays, • Valid drivers license