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Job Description ROLE Remote Reservationist LOCATION Trailborn Remote ABOUT TRAILBORN Trailborn was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches. With five properties located in North America’s most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California. ABOUT OUR ROLE We are looking for a Remote Reservation Agent with a passion for hospitality and customer service to plan and organize one-of-a-kind experiences for our guests. Reservation agents must be willing to gain thorough knowledge of our Trailborn properties, as well as the greater area to tailor recommendations to each guests’ individual needs and desires. This position is also responsible for monitoring all online reservations to ensure correct entry and billing. This is primarily a computer and phone-based remote position specifically working the hours of 3pm to 11pm PST. ESSENTIAL FUNCTIONS • Answer incoming calls in a friendly and efficient manner, • Provide guests with the requested information concerning the hotel and its services as well as the surrounding area, • Accurately process all incoming reservations received via phone, email, internet, or in-house correspondence, • Audit reservation and rate details against rate profiles and third party booking systems, • Verify cancellation and no-show revenues against rate profiles and third party booking systems, • Manage group rooming lists and block setup in PMS, • Actively upsell other resort experiences, such as recreation activities, packages, and amenities, • Enter third party payment information and ensure data security Minimum Qualifications: • 2+ years of customer service experience required experience in a hotel setting is preferred., • Prior Reservations Department experience is preferred., • Professional, positive, and courteous phone and email etiquette is required., • Exceptional attention to detail is a must., • Intermediate to advanced typing and computer skills. Must quickly learn and move between various software programs, including property management system, hotel operations platform, and customer relationship management system., • Ability to report information accurately and efficiently., • Driven personality with desire to learn and progress., • Ability to sit for up to eight hours a day., • Previous experience with remote work., • Flexibility to work remotely, 3pm-11pm PST, weekdays and weekends, and some holidays., • High level of professionalism, able to follow instructions with follow-up, respect, and integrity., • Understand oral and written communications, follow detailed directions, and provide clear instructions/directions., • Work safely to ensure company equipment is secure., • Complete required training programs. REQUIREMENTS • Prolonged periods of sitting while working on a computer and answering calls., • Frequent use of hands and fingers to type, navigate reservation systems, and use a telephone or headset., • Ability to wear a headset for extended periods for calls and virtual meetings., • Clear verbal communication skills to assist customers effectively over the phone., • Visual acuity to read screens, review booking details, and enter data accurately., • A quiet, dedicated workspace free from distractions., • Reliable high-speed internet connection for seamless communication. BENEFITS Why You’ll Love Working Here • Comprehensive Benefits: Affordable medical, dental, and vision insurance with company contributions., • Secure Your Future: 401(k) plan with a company match. SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays. SALARY $17 - $18/hour JOB STATUS Full Time FLSA Non-Exempt (Hourly) EQUAL EMPLOYMENT OPPORTUNITY Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws. If you require assistance or an accommodation due to a disability, please inform us during your application process. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility., • Handle incoming customer service calls, • Dispatch incoming customer phone calls, • Accept customer calls and return customer, • Respond to client requests for coverages while representing their best interests., • Create and explain individualized policies via our Needs Analysis system., • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided, • 100% work from home., • Competitive compensation., • Paid weekly along with earned bonuses., • Career advancement opportunities., • Full benefits after 3 months., • Values a healthy work-life balance

NEW: RAM requirement REDUCED to just 8GB! Easier to qualify! Earn revenue from day one. Certification is now paid! If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with a financial services provider-and you could start earning in just a few weeks. What you will do as a Fintech Customer Support Representative: • Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature., • Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years)., • Financial Services support experience is preferred but not required., • Quiet and secure workspace to manage a consistent flow of calls., • NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM)., • High School diploma or equivalent., • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company

Store 2720444: 3053 Castle Hayne Rd, Castle Hayne, North Carolina 28429.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Cust

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and p

Member Services Representative.Are you looking for a fun and rewarding position in a judgement-free environment? Anchor Management is the owner of four Planet Fitness clubs in Wilmington and Shallotte, NC.Our mission is to create an atmosphere that fosters personal growth, well-being, and a positive

Vanda Pharmaceuticals (NASDAQ: VNDA) is a specialty pharmaceutical company focused on the development and commercialization of novel therapies to address high unmet medical needs and improve the lives of patients.We are looking for a Neuroscience Account Manager who wants to join an innovative and d

Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!.We make dreams happen apply today!.Customer Service Representative (CSR).The CSR is responsible for interacting with all cus

We are happy you have taken time out of your day to check out this Retail Sales Associate opportunity with Lowe's. Do any of the following statements match your current goals? You are at least 18 years old, and you want to share your whole self in an inclusive work environment. You want to work for a company who welcomes and appreciates the military community. You are retired, but you still want to work part-time or full-time. You currently have a job and need supplementary income. You want to build a career with a company that doesn't require a four-year degree. You are a stay-at-home parent, ready to return to work. You need flexibility in your schedule because you have children or other responsibilities. You are interested in debt-free education, tuition reimbursement, or certificate programs. You want to learn a skilled trade and possibly start your own company. You are bilingual. You love DIY projects. Whatever your need for employment, we at Lowe's believe we can help you build a better life and career, and we are all-in to help you achieve your goals. We are hiring immediately for this role, so make sure you apply today. Here's what you will do in this role: As a Lowe's Retail Sales Associate - Part-Time, you are the key to our customers' positive shopping experiences. You will be the smiling person who greets customers as they enter our doors or shop our aisles. You will engage customers regarding the types of projects they are working on and how you may help. You will guide shoppers to the right products or introduce them to the appropriate sales specialist who can assist. As you learn more about your department and Lowe's, you will understand which products naturally go together. It will be your responsibility to ensure that you share this knowledge with your customers. Here's an example: If a customer is looking for a lamp, do they need a shade? What about light bulbs? See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk for hours. Instead of answering phones, you might be in the store or the garden center, walking, talking to our customers, watering plants, and restocking items. Depending on your department, some lifting (building materials, paint, or maybe mulch) may be required with or without assistance. What's in It for You? Beyond the chance to make a difference for customers and teammates, each day will allow you to learn, grow, and celebrate wins together with your Lowe's team. Our associates enjoy the following benefits: A 10% discount on everything at Lowe's. Eligible for debt-free education and skilled trade programs. Access to comprehensive physical, mental, and financial benefits. Opportunity to earn quarterly bonuses. Flexible schedules to fit your lifestyle. Career growth-over 50% of our leaders started as hourly associates. Your Day at Lowe's: Deliver excellent customer service. Help customers find products and provide recommendations. Help load customer merchandise. Restock merchandise. Requirements: Be able to lift up to 25lbs. unassisted, or over 25lbs assisted. Possess 6 months experience operating common retail technology, smartphones, tablets, or computers. Bilingual applicants are encouraged to apply.

Ten Pin Alley/Break Time Billiards, Wilmington's largest indoor entertainment complex on South College Rd has immediate openings for bowling alley counter associates.Interested candidates can apply here or in person.Positions are available immediately.No experience is required as we will train the r

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rela

Dave & Busters - JobID: R-1008017 [Retail Associate / Team Member] As a Customer Service Team Member at Dave & Busters, you'll: Provide timely and accurate service while managing wait times; Assist the Guest with all requests and answer questions; Provide game assistance; Be responsible for stocking

Roses - JobID: 2c33c0e1-f689-439d-98c9-e1feecaccf59 [Retail Associate / Team Member] As a Customer Service Associate at Roses, you'll: Provide customer engagement in positive and approachable manner; Assist in maintaining a clean, well-stocked store for customers during their shopping experience; He

Family Dollar - 1013 Market St [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep th

Walgreens - JobID: 90315959264 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Dollar Tree - 4502 Shipyard Blvd [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep th

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers.Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merc

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a pe

Ability to manage warranty/customer service processes in a high volume, fast paced environment. Manage trades to completion of service requests to customers' satisfaction. Partner with other Customer Care Managers to address escalated homeowner concerns.

As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. Are you looking for a fun and rewarding position in a judgement free environment? Anchor Management is the owner of four Planet Fitness clubs in Wilm

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout ser

CSR - Insider Position Description.Regional Operations Manager – secondary report.Our in-store people know their stuff and know how to have a good time.Each store has its own personality, and we reward outstanding pizza making or up selling.You'll love the buzz of friendly competition.There are tw

CSR - Insider Position Description.Regional Operations Manager – secondary report.Our in-store people know their stuff and know how to have a good time.Each store has its own personality, and we reward outstanding pizza making or up selling.You'll love the buzz of friendly competition.There are tw

CSR - Insider Position Description.Regional Operations Manager - secondary report.Our in-store people know their stuff and know how to have a good time.Each store has its own personality, and we reward outstanding pizza making or up selling.You'll love the buzz of friendly competition.There are two

Ensure accurate data entry and update customer records in the CRM system. Monitor job status and coordinate with the field staff to ensure timely service delivery. Work closely with the scheduling team to optimize field staff assignments and minimize downtime.

Store 2706487: 7806 Ocean Hwy East, Leland, North Carolina 28451.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Se

Customer Service – Leading Blinds & Shutters Service Business in Wilmington.We’re looking for a friendly, organized, and detail-oriented individual to join our team as a Customer Service / Administrative Assistant.In this role, you’ll be the first point of contact for customers, helping them w

Customer Service Representative.Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector.The Company has been rapidly growing through the acquisition of FBO locations and has significant additional commit

NewtekOne®, Your Business Solutions Company®, is a financial holding company, which along with its bank and non-bank consolidated subsidiaries, provides a wide range of business and financial solutions under the Newtek® brand to the small- and medium-sized business ("SMB") market. Interact with c

The purpose of this role is to manage approximately 90 of our smallest clients, with monthly recurring revenue of about $1,500 or less.Managing an account involves a few key outcomes:.Making appropriate recommendations so that the client's monthly spend increases approximately 20% annually due to ne

Personal Lines Account Manager. The Personal Lines Account Manager at James E.

CSR - Insider Position Description.Regional Operations Manager – secondary report.Our in-store people know their stuff and know how to have a good time.Each store has its own personality, and we reward outstanding pizza making or up selling.You'll love the buzz of friendly competition.There are tw

CSR - Insider Position Description.Regional Operations Manager – secondary report.Our in-store people know their stuff and know how to have a good time.Each store has its own personality, and we reward outstanding pizza making or up selling.You'll love the buzz of friendly competition.There are tw

CSR - Insider Position Description.Regional Operations Manager - secondary report.Our in-store people know their stuff and know how to have a good time.Each store has its own personality, and we reward outstanding pizza making or up selling.You'll love the buzz of friendly competition.There are two

CSR - Insider Position Description.Regional Operations Manager – secondary report.Our in-store people know their stuff and know how to have a good time.Each store has its own personality, and we reward outstanding pizza making or up selling.You'll love the buzz of friendly competition.There are tw

CSR - Insider Position Description.Regional Operations Manager - secondary report.Our in-store people know their stuff and know how to have a good time.Each store has its own personality, and we reward outstanding pizza making or up selling.You'll love the buzz of friendly competition.There are two

About the job Customer Service Representative- Remote. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.

Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. Working as part of a

As an Account Manager or Account Manager Associate in the Wilmington area, you will be responsible for working within the framework of a team and performing the following activities:. Both the Account Manager and Account Manager Associate positions require the following skills and attributes:. In ad

Self-motivated, with the ability to work both independently and collaboratively in a fast-paced, dynamic environment.

Scheduled one on ones with Sales Directors.

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Keeping the customer area clean. Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person.

Remote Customer Service Specialist. As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Respond to customer inquiries via phone, email, and chat with professionalism and care.

CSR - Insider Position Description.Regional Operations Manager – secondary report.Our in-store people know their stuff and know how to have a good time.Each store has its own personality, and we reward outstanding pizza making or up selling.You'll love the buzz of friendly competition.There are tw

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care. From customer service representative to management, General Manager

Club Role - Customer Service Representative (CSR).Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun.We are searching for energetic and charismatic individuals to join our team!.The Customer Service Representative (CSR) role ensures all members, g