Remote data entry jobs in Wilmington, North CarolinaCréer des alertes d'emploi

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time.Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.With most of our paid focus group studies, you have the option to participate online or

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time. Data Entry Clerk experience is not necessary but helpful. If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

About the job Data Entry Work - Remote ( Wfh ).Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps.A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases.Their dutie

About the job Data Entry Coordinator Junior (Remote). Are you ready to embark on a career that offers endless opportunities for growth and development? Do you have a passion for precision and an eye for detail? If so, we have the perfect entry-level opportunity for you as a Remote Data Entry Operato

About the job Specialist, Data Entry Junior (Remote). Are you ready to embark on a career that offers endless opportunities for growth and development? Do you have a passion for precision and an eye for detail? If so, we have the perfect entry-level opportunity for you as a Remote Data Entry Operato

About the job Data Entry Assistant (Junior / Remote).CHECK YOUR EMAIL, INCLUDING YOUR SPAM FOLDER, FOR INSTRUCTIONS AFTER APPLYING.Are you ready to embark on a career that offers endless opportunities for growth and development? Do you have a passion for precision and an eye for detail? If so, we ha

Job DescriptionThe JobSquad Solutions Team is currently looking for a Patient Services Representative to work at a company located in the Wilmington NC area!Job TitlePatient Services RepresentativePosition LocationWilmington, NC (not a remote position) Pay/hours for position$17 per hour Notify Talent Acquisition Specialist as soon as a job is no longer needed unless the recruiter is closing the order. Closing the order will also remove the posting.Please provide thorough details when providing the information. Requirements of position:· Prior Customer Service experience is preferred- resumes will need to reflectprior Customer Service / Call Center / Medical front desk experience.· Familiar with answering phones and managing incoming calls, routing calls andtaking messages in a busy setting.· Proper phone etiquette is required.· Experience with using Computer in a business setting.· Familiarity with Epic is a major plus· Video Interview will be required Responsibilities of position· Will need to answer incoming calls to medical facility.· Will log messages into a queue or route to proper areas· Will need to be both personable and professional on the phone· Data Entry required· Hours are 8am -4:30pm / Monday – Friday The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.#HS1234 Company DescriptionJobSquad Staffing Solutions - Is a solid staffing company offering transparent communication from start to finish. Our ultimate goal is to find the career for you!JobSquad Staffing Solutions - Is a solid staffing company offering transparent communication from start to finish. Our ultimate goal is to find the career for you!

About the job Remote Customer Service.Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps.A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases.Their duties include

Administrative Assistant / Remote] - Anywhere in U.Both PT & FT Available - As a Data Entry Specialist you'll: Enter appropriate credits for each song; Transcribe, review, edit, and add the lyrics; Assist in adding all information needed for music publishing utilizing various databases; Create, assi

Administrative Assistant / Fully Remote] - Anywhere in U.Competitive pay / Medical, dental and vision / 401k / PTO - As a Data Entry Assistant you'll: Perform accurate and timely data entry tasks, transferring project-related data into designated databases; Collaborate closely with the project team

Administrative Assistant / Fully Remote] - Anywhere in U.As a Data Entry Operator you'll: Enter and update property information, transactions, and client details into database; Verify and correct data to ensure accuracy and completeness; Collaborate with other team members to resolve any data discre

Data Entry / Remote] - Anywhere in U.Competitive pay - As a Data Verification Analyst at Foundation AI, you will: Process, segregate, review, and validate data provided in various formats according to changing process requirements; Prepare, compile, and organize documents for data capture, ensuring

Administrative Assistant / Remote] - Anywhere in U.Up to $20 per hour / Benefits - As a Professional Data Entry Keyer you'll: Read customer and shipping orders submitted in person, via the print catalog and online; Key data into specific Microsoft Excel fields (much of the work for the online orders

Administrative Assistant / Remote] - Anywhere in U.Competitive pay - As a Data Entry Specialist at Validus Fitness Training, you will: Enter data accurately and efficiently into various systems and databases; Maintain the integrity and security of all data; Ensure all data is properly formatted and

Administrative Assistant - Remote Work From Home Focus Group Panelist - Full Time / Part Time. Administrative Assistant experience is not necessary but helpful. If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call

Job DescriptionAre we the road to your future? We are currently searching for talented CEI Inspectors to support our Carolinas Region statewide in North Carolina. This position welcomes candidates who are willing to commute from South Carolina to work in the state of North Carolina. To be considered for this position, applicants must have, at minimum, an Associate's degree in an applicable area of Engineering Technology, Survey Technology or a related curriculum from an appropriately accredited institution. The successful candidate will perform technical duties supporting engineers and other professionals in the administration of highway construction. Such areas include, construction inspection, project roadway/structure inspection, materials testing, project surveying, and program/regulatory compliance. (This position corresponds with the NCDOT Engineering (Transportation) Technician I & through IV.) What you’ll be doing: • Inspection for compliance with contract documents, standards, and specifications, • Testing of materials; review of plans; analysis of engineering-related data; and construction survey/layout, • Keeping daily diaries on project operations, resolves daily constructability issues and trouble shoots problems to mitigate delays to contractor’s progress, • Monitors contractor's daily operations and performs and/or reviews test reports to ensure that all work and materials conform to specifications, plans and contractual provisions. Also monitors utility relocation efforts by inspecting and tracking relocation work, • Documenting pay records, performing construction calculation, and computer/iPad entry, • Anticipates contractual problems and advises supervisor of the need for plan revisions, supplemental agreements, or other contract adjustments to improve safety, timely delivery and/or quality of delivered product, • Ensures compliance with NC Sedimentation and Pollution Control Act, and that all work performed in permitted areas, is done in accordance with the permits, • Associate degree in an applicable area of Engineering Technology, Survey Technology or a related curriculum from an appropriately accredited institution, • 0 - 2 years of progressive inspection level experience or equivalent combination of education and experience, • Possess a valid driver's license, • Must be able to perform moderate physical activity including but not limited to walking, climbing, balancing, kneeling, and standing, • Must be able to lift 50 lbs., • Must be able to work nights and weekends as required, • Must apply safety philosophy and program to all operations, • Safety toe shoes required, • Ability to pass a pre-employment drug screening to ensure a safe and productive work environment. Volkert adheres to federal guidelines, which may include testing for substances such as marijuana. Please note that federal regulations may differ from state-specific guidelines, • If applicable to the position, a post offer fit for duty evaluation to ensure the individual can safely perform the essential functions of the role, • Valid driver’s license, • Knowledge of survey crew techniques, duties, and responsibilities, • Should be able to effectively communicate in a clear, concise, organized, and persuasive manner, • Ability to work safely in an outside environment with exposure to hazards on construction sites including heights, highway traffic, and traversing rough terrain in evaluating highway construction, • Experience maintaining standard daily records and reports, • Knowledge and understanding of general concepts, practices, and theories used in construction, construction inspection, and /or construction surveying, • Knowledge in understanding contracts, plans, standards, and specifications Volkert is employee owned and a Top 100 design firm, committed to providing clients with creative solutions for sustainability, including improvements to infrastructure, the environment, and natural resources. Founded in 1925, Volkert is celebrating a century of serving our employees, clients, partners, and communities. At Volkert, we pride ourselves on providing all of our employees with competitive compensation, positive work/life balance, and professional development opportunities, as well as fostering a diverse and inclusive workplace in all of our offices nationwide. Key Benefits: • Employee Stock Ownership Plan (ESOP), • Medical, Dental, & Vision, • 401(k) retirement savings plan + employer matching, • Paid Time Off (PTO) and holidays, • Employer-Paid Life/AD&D insurance, • Employer-Paid short-term disability and long-term disability, • Wellness incentives, • Student Debt Retirement Match, • Additional voluntary benefits The words from our Chairman of the Board and Chief Executive Officer, Thomas A. Hand, PE, capture best how you can make an impact while working for Volkert. “For a century, Volkert has done meaningful work that improves our infrastructure and quality of life throughout our communities. We are proud of our one-hundred-year legacy and humbled by the opportunities ahead of us as we look forward to our next century of service. With our commitment to employee ownership and sustainable growth, you can build a career here that really makes a difference.” – Thomas A. Hand, PE, Chairman of the Board and Chief Executive Officer EOE-Race/Sex/Vets/Disabled Volkert does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services. #LI-DNI #LI-Remote

Job Description Pay Plan Title: Support Specialist Working Title: LTSS Triage Specialist Cost Center: 8600/Provider Based Care Management FLSA Status: Non- Exempt Posting Salary Range: $39,900 - $50,673 Office Location: Office based within North Carolina (See requirements section for office locations) POSTING DETAILS: Make an Impact Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Why Work for Us? Trillium believes that empowering others begins with supporting our team. We offer our employees: • A collaborative, mission-driven work environment, • Competitive benefits and work-from-home options for most positions, • Opportunities for professional growth in a diverse inclusive culture Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today! What We’re Looking For Trillium Health Resources has a career opening for a LTSS Triage Specialist to join our team! The LTSS Triage Specialist provides confidential administrative and specialist support to the IDD Care Management Department. (Directors, LTSS Managers, Supervisors, Monitors, Residential Health Specialists and Care Managers). This position may provide support to other Care Management teams as requested and needed. On a typical day, you might: • Assist IDD Leadership with daily operations and planning., • Provide administrative assistance with projects or assignments when needed., • Provide administrative, clerical, or custodial oversight or action to resolve day-to-day issues., • Review 3051 forms for accuracy and follow up with the requestor as needed for missing information., • Data entry, reconciling, tracking, and monitoring of internal data collection and State reports related to LTSS. Employee Benefits: Trillium knows that work/life balance is essential. That’s why we offer: • Typical working hours: 8:30 am – 5:00 pm, • Work-from-home options available for most positions, • Health Insurance with no premium for employee coverage, • Flexible Spending Accounts, • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year, • 401k with 5% employer match and immediate vesting, • Public Service Loan Forgiveness (PSLF) qualifying employer, • Quarterly stipend for remote work supplies Qualifications Required: • High School Diploma or GED, • Minimum of one (1) year clerical experience or equivalent combination of education/experience. Must have a valid driver’s license, • Must reside in North Carolina and be able to report to closest Trillium office. Trillium offices are in the following North Carolina locations: Ahoskie, Asheboro, Beulaville, Greenville, Greensboro, West End, Wilmington, and Wilson., • Must be able to travel within catchment as required. Preferred: • Prefer experience in assisting a senior executive and four years’ clerical and office management experience. Deadline for Application: January 12, 2026 at 11:59 PM How to Apply To be considered, submit your application and resume through our ADP Career Center. Your resume must include: • Employer name, dates of service (month/year), average hours worked per week, and essential job duties, • Education details (degree type, date awarded, institution, field of study), • Licensure/certification information, if applicable After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes. Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment. #Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description ROLE Hybrid Reservations Manager LOCATION Trailborn Remote ABOUT TRAILBORN Trailborn was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches. With five properties located in North America’s most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California. ABOUT OUR VALUES We believe in HEART – Honesty, Excellence, Action, Results and Team ABOUT OUR ROLE We are looking for a Reservations Manager with a passion for hospitality and customer service to lead our Central Reservations Office in planning and organizing one-of-a-kind experiences for our guests. Reservation agents must be willing to gain thorough knowledge of our Trailborn properties, as well as the greater area to tailor recommendations to each guests’ individual needs and desires. This position is also responsible for monitoring all online reservations to ensure correct entry and billing. This is primarily a computer and phone-based position working flexible hours, five days a week. ESSENTIAL FUNCTIONS • Lead central reservations office that books guest experiences over the telephone for our hotel portfolio, working to increase conversion with improved revenue per booking., • Monitor revenue strategies for each hotel to provide daily guidance to reservations team to maximize sellout opportunities at all hotels. Ensuring balanced room inventory and assisting with redistribution as necessary when deploying oversell strategies., • Lead upsell initiatives and guest communication for other hotel experiences, such as recreation activities, packages, and amenities., • Navigate CRM, OTA, and PMS software consistently to maximize utilization, efficiencies, and a seamless guest experience. Work to improve data collection for advanced Marketing efforts., • Understand Groups on the books, recognize inventory opportunities, and ensure rooming lists entered accurately with proper communication to group contacts., • Monitor reservations platform for agent productivity and service standards; provide guidance to agents to ensure continued positive guest experiences in every call while maximizing revenue opportunities., • Continuously review standards for reservations team to ensure individual hotel standards are being met as our hotel portfolio grows. Be a training resource for various supervisors and above during onboarding and acclimation to software., • Lead, coach and mentor reservations team to reach monthly budgets, individual and team goals, as well as continuous improvement in performance objectives., • Analyze call metrics to properly manage labor while scheduling 10+ team members to provide reservations coverage for 5+ hotels across four time zones. Conduct monthly performance meetings with agents reviewing incentive performance and new objectives. Minimum Qualifications: • 2+ years of operations or reservations management experience in a hotel setting is a must., • Prior Reservations Department experience is preferred., • Professional, positive, and courteous phone and email etiquette is required., • Exceptional attention to detail is a must., • Advanced typing and computer skills. Must quickly learn and move between various software programs, including property management system, hotel operations platform, and customer relationship management system., • Ability to report information accurately and efficiently., • Driven personality with desire to learn and progress., • Ability to sit for up to eight hours a day., • Previous experience with remote work and leadership skills to train, coach, and motivate a remote team., • Flexibility to work remotely, days and evenings, weekdays and weekends, and some holidays., • Work safely to ensure company equipment is secure., • Complete required training programs. REQUIREMENTS • Prolonged periods of sitting while working on a computer and answering calls., • Frequent use of hands and fingers to type, navigate reservation systems, and use a telephone or headset., • Ability to wear a headset for extended periods for calls and virtual meetings., • Clear verbal communication skills to assist customers effectively over the phone., • Visual acuity to read screens, review booking details, and enter data accurately., • A quiet, dedicated workspace free from distractions., • Reliable high-speed internet connection for seamless communication. BENEFITS Why You’ll Love Working Here • Comprehensive Benefits: Affordable medical, dental, and vision insurance with company contributions., • Secure Your Future: 401(k) plan with a company match. SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays. This position has a varying daily schedule. It requires flexibility to work AM or PM shifts, on weekdays and weekends. SALARY Starting $65,000 annually JOB STATUS Full Time FLSA Exempt (Salary) EQUAL EMPLOYMENT OPPORTUNITY Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws. If you require assistance or an accommodation due to a disability, please inform us during your application process.

Job Description ROLE Remote Reservationist LOCATION Trailborn Remote ABOUT TRAILBORN Trailborn was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches. With five properties located in North America’s most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California. ABOUT OUR ROLE We are looking for a Remote Reservation Agent with a passion for hospitality and customer service to plan and organize one-of-a-kind experiences for our guests. Reservation agents must be willing to gain thorough knowledge of our Trailborn properties, as well as the greater area to tailor recommendations to each guests’ individual needs and desires. This position is also responsible for monitoring all online reservations to ensure correct entry and billing. This is primarily a computer and phone-based remote position specifically working the hours of 3pm to 11pm PST. ESSENTIAL FUNCTIONS • Answer incoming calls in a friendly and efficient manner, • Provide guests with the requested information concerning the hotel and its services as well as the surrounding area, • Accurately process all incoming reservations received via phone, email, internet, or in-house correspondence, • Audit reservation and rate details against rate profiles and third party booking systems, • Verify cancellation and no-show revenues against rate profiles and third party booking systems, • Manage group rooming lists and block setup in PMS, • Actively upsell other resort experiences, such as recreation activities, packages, and amenities, • Enter third party payment information and ensure data security Minimum Qualifications: • 2+ years of customer service experience required experience in a hotel setting is preferred., • Prior Reservations Department experience is preferred., • Professional, positive, and courteous phone and email etiquette is required., • Exceptional attention to detail is a must., • Intermediate to advanced typing and computer skills. Must quickly learn and move between various software programs, including property management system, hotel operations platform, and customer relationship management system., • Ability to report information accurately and efficiently., • Driven personality with desire to learn and progress., • Ability to sit for up to eight hours a day., • Previous experience with remote work., • Flexibility to work remotely, 3pm-11pm PST, weekdays and weekends, and some holidays., • High level of professionalism, able to follow instructions with follow-up, respect, and integrity., • Understand oral and written communications, follow detailed directions, and provide clear instructions/directions., • Work safely to ensure company equipment is secure., • Complete required training programs. REQUIREMENTS • Prolonged periods of sitting while working on a computer and answering calls., • Frequent use of hands and fingers to type, navigate reservation systems, and use a telephone or headset., • Ability to wear a headset for extended periods for calls and virtual meetings., • Clear verbal communication skills to assist customers effectively over the phone., • Visual acuity to read screens, review booking details, and enter data accurately., • A quiet, dedicated workspace free from distractions., • Reliable high-speed internet connection for seamless communication. BENEFITS Why You’ll Love Working Here • Comprehensive Benefits: Affordable medical, dental, and vision insurance with company contributions., • Secure Your Future: 401(k) plan with a company match. SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays. SALARY $17 - $18/hour JOB STATUS Full Time FLSA Non-Exempt (Hourly) EQUAL EMPLOYMENT OPPORTUNITY Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws. If you require assistance or an accommodation due to a disability, please inform us during your application process. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.