Customer Service jobs in Lodi, New JerseyCreate job alertsFull-time

Job DescriptionBenefits: • License Reimbursement, • Salary Plus Commission, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Maria Alawi - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain client relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to clients., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Strong leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description About Us: Insurox is a tech-driven independent insurance agency that supports small business clients nationwide. With access to over 150 carriers and a strong service infrastructure, we help businesses stay protected and grow confidently. Position Overview: We are looking for a detail-oriented Commercial Lines Account Manager to provide exceptional service and support to our business clients. You will manage accounts, handle renewals, issue certificates, and assist with client inquiries and policy changes. Responsibilities: Manage and service a book of commercial clients Handle renewals, endorsements, COIs, audits, and billing questions Act as a liaison between clients and carriers Maintain accurate documentation in our systems Assist producers with pre-renewal strategies and cross-selling opportunities Deliver excellent customer service via phone, email, and chat Requirements: Active Property & Casualty license (required) 2+ years of experience in commercial lines servicing Strong knowledge of commercial policies (GL, BOP, WC, Auto, etc.) Excellent organizational and multitasking skills Proficiency with agency management systems and Microsoft Office Benefits: Supportive team environment Competitive salary Paid time off and holidays Health, dental, and vision coverage Opportunities for growth and advancement Powered by JazzHR jJNEO4awOL

Job DescriptionDescription: Thea Lighting and Controls, the lighting division of Thea Enterprises LLC. is seeking a lighting professional to join its Inside Sales team for inside sales support/customer service. In this role you will be responsible for providing exceptional customer service to the distribution channel and supporting the outside lighting sales team. Our inside sales team serves as the agent for our lighting distributors to the manufacturer as well as the representative of the lighting manufacturer to the distributors and supports the efforts of our specification and distributor sales teams. Requirements: THE RESPONSIBILITIES OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Providing stock pricing/availability across our portfolio of manufacturers for stock/flow lighting products., • order entry/processing, order follow-up, expediting and returns. Resolve concerns of both vendors and customers when issues arise, • Being friendly, positive, articulate and mature with excellent written and verbal communication skills., • Increasing sales through exceptional customer service and product knowledge, • Learning and absorbing new technical information quickly IN ORDER TO BE QUALIFIED FOR THIS ROLE, YOU MUST POSSESS THE FOLLOWING: • 2+ years in the commercial lighting industry or related field in inside sales ideally with a distributor, agent or manufacturer, • Individuals must be highly organized and results oriented, with the ability to multi-task in a fast-paced environment that is focused on growth, while adhering to the policies and procedures that have been established by the manufacturer and within our organization. THE FOLLOWING SKILL SETS ARE PREFERRED BY THE BUSINESS UNIT: • Must present a positive attitude and excellent communication skills, • Expertise with Outlook, Word, Excel, the Internet, as well as the flexibility to learn and utilize in-house software applications. Proficiency with Oasis a plus., • Experience in reviewing quotes, creating submittal packages and processing purchase orders, • Strong customer service and sales skills - in person and on the phone, • Keen attention to detail, • work well in a team environment and truly care about making a positive contribution to the success of our company. We offer benefits package that includes: Health Insurance, 401K plan and PTO.

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Rami Attieh - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionRaphael & Associates is a globally recognized third-party claims administrator and independent claims adjusting firm, known for delivering exceptional service. We understand the importance of staying agile in a dynamic market and pride ourselves on tailoring our solutions to meet the unique needs of each client. While the work we do as a claims organization is complex, our mission is clear: to deliver outstanding service, attract and retain top-tier professionals, and leverage industry-leading technology to drive results. Join Our Team As a leader in the industry, we offer dynamic and rewarding career opportunities for individuals who are driven to make an impact. Our culture is built on collaboration, innovation, and a shared commitment to excellence. We value professionals who bring creativity, vision, and a proactive, results-oriented mindset. We are seeking experienced, motivated, and forward-thinking individuals to join our team and contribute to our continued success. The Opportunity We are seeking a motivated and detail-oriented Client Support Specialist who is responsible for the timely and accurate set up of new insurance claims and provides administrative support to the Claims Department. This role is responsible for ensuring claims are established accurately, client service standards are consistently met, and the claims’ handling process is initiated efficiently. Key Responsibilities • Review First Notice of Loss (FNOL) information received through various reporting channels., • Set up new claims accurately in the claims management system., • Verify policy information and enter claim data in accordance with client instructions., • Assign claims using established workflows and templates., • Prepare and send acknowledgements and other standard claim correspondence., • Complete ISO ClaimSearch inquiries and other claim-related searches, as assigned., • Print, prepare, and process outgoing mail, including certified and overnight correspondence., • Upload and index documents, create tasks and diary entries, and maintain electronic claim files., • Monitor department mailboxes and perform other Client Support functions as assigned., • Answer incoming calls and obtain new claim information from insureds, claimants, agents, and clients., • Maintain quality, accuracy, and compliance with client requirements and internal procedures., • Assist with special projects and perform other duties as assigned.Qualifications, • High school diploma or equivalent required., • Previous customer service or administrative support experience in handling insurance claims preferred., • Strong written, verbal, and interpersonal communication skills., • Excellent organizational skills with strong attention to detail, • Ability to prioritize multiple tasks and meet deadlines with accuracy in a fast-paced environment., • Strong problem-solving skills and the ability to work independently while contributing to a team., • Proficiency with Microsoft Office applications and the ability to learn claims management software.Benefits and Perks We are an organization that values and recognizes the contributions of our team members. We offer a competitive compensation and benefits package commensurate with experience, including base salary, performance-based incentives, paid time off, comprehensive medical, dental, vision, and life insurance, as well as a 401(k) plan with company matching. Raphael & Associates is an Equal Opportunity Employer. We are committed to building an equitable, collaborative and diverse workforce throughout our organization by providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, terminations, promoting, transferring, compensation, benefits, training, leave of absence, and other terms, conditions, and benefits of employment. The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Powered by JazzHR JVmLVeu011

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Bonus based on performance, • Competitive salary, • Flexible schedule ABOUT OUR AGENCY: I opened my agency in 2015 and currently lead a team of three. Before becoming a State Farm agent, I worked as a State Farm team member, and as a third-generation agent, insurance has always been a part of my life. I graduated from Rutgers University and enjoy spending time with my wife and children, staying active through fitness, and being outdoors. Community involvement is important to me, and our agency regularly participates in local events and charitable initiatives. We also believe in creating a rewarding workplace by offering PTO, health benefits, a Simple IRA, licensing reimbursement, team outings, bonus opportunities, and even the chance to earn early Fridays based on performance. Our culture combines a strong work-life balance with high performance. We work hard, support one another, and genuinely enjoy spending time together as a team. I'm looking for someone who has a great attitude, fits well within a team environment, and is motivated to succeed. Sales experience isn't required—I can teach the skills. What matters most is a strong work ethic, a willingness to learn, and a genuine desire to help customers. ROLE DESCRIPTION: As an Account Manager you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services. This is a proactive, prospecting-focused sales role that requires actively identifying and reaching out to potential customers. Success in this position requires a hunter mentality, comfort with high-volume outbound calling, and the ability to generate new business rather than relying solely on incoming leads. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations., • Bilingual Spanish preferred.

Job DescriptionBenefits: • Simple IRA-Matching, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Bonus based on performance, • Competitive salary Insurance Sales Account Manager – New Business & Growth Lori Ramil State Farm 105 N Dean St, Englewood, NJ 07631 Full-Time | In-Office | Sales-Dominant Build Relationships. Close Business. Drive Growth. Lori Ramil State Farm is hiring a competitive, results-driven Insurance Sales Account Manager to grow our agency through new business sales and expansion of existing customer relationships. This is a highly sales-dominant position—not a traditional service or administrative account management role. We're looking for someone who enjoys prospecting, converting warm and cold leads, uncovering coverage opportunities, and confidently asking for the sale. You'll take ownership of your pipeline, build lasting customer relationships, and help customers protect what matters most. Licensing Requirements • Property & Casualty license must be obtained before your first day in the agency., • A Life insurance license is also required and must be obtained within the agency's established timeframe after your start date., • We provide full licensing guidance, study resources, and support throughout the process., • Already licensed candidates are encouraged to apply. What You'll Do • Drive new business through outbound prospecting, warm and cold lead follow-up, and referrals., • Quote, present, and close Auto, Home, Renters, Life, and other available insurance products, as appropriately licensed., • Conduct proactive account and policy reviews to uncover gaps and cross-selling opportunities., • Grow customer relationships by recommending relevant protection for additional household needs., • Build and manage a strong sales pipeline with disciplined daily follow-up., • Handle objections, communicate value, and confidently ask for the business., • Develop long-term customer relationships that support retention and referrals., • Address customer account concerns professionally while keeping sales production the priority., • Track sales activity, applications, and results against individual and agency goals. What We're Looking For • Competitive, goal-oriented mindset with a strong desire to produce., • Confidence initiating sales conversations, prospecting, and closing deals., • Strong communication, active listening, persuasion, and relationship-building skills., • Accountability, organization, persistence, and consistent follow-through., • Ability to identify opportunities and recommend appropriate insurance solutions., • Coachability and willingness to learn products, systems, and proven sales practices., • Prior insurance sales, account management, business development, or other sales experience preferred., • Ability to meet the required licensing timelines. Why Join Lori Ramil State Farm? • Sales-focused opportunity with meaningful ownership of account growth., • Full support throughout the insurance licensing process., • Ongoing sales coaching, product training, and professional development., • Opportunity to build a long-term career while developing customer relationships. If you're motivated by results, enjoy building business, and want a position where selling is the priority, apply today. Equal Opportunity Employer Lori Ramil State Farm is an equal opportunity employer committed to creating a welcoming and inclusive workplace. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.

Job Description POSCO International America Corp. (PIAC) is the North American subsidiary of POSCO International, a global business company with extensive expertise in steel, energy, industrial materials, food & agri-business, and logistics. With headquarters in New Jersey and operations across the United States and Canada, PIAC connects global suppliers and customers through integrated sourcing, trading, logistics, and supply chain solutions. Job Summary • Seeking an Accounting Manager responsible for accounting operations and financial reporting., • The position works closely with internal teams, customers, auditors, credit providers, and headquarters in Korea. The ideal candidate has 4~8 years of relevant experience and is capable of independently managing accounting and credit related responsibilities. Job Description • Perform monthly closing, account reconciliations, and financial reporting., • Prepare accounting and management reports, including reporting materials for headquarters in Korea., • Manage intercompany and related party transaction reporting., • Support inventory accounting and reconciliation., • Maintain customer and vendor information in the company SAP system., • Work with Sales and customers to resolve AR, payment, and credit related issues., • Manage credit insurance requests, approvals, monitoring, and policy renewals., • Communicate with providers regarding credit decisions and request credit limit reconsideration when appropriate., • Support external and year-end audits and prepare requested documentation., • Ensure accounting transactions comply with internal procedures and controls., • Provide accounting and financial support to Sales, Logistics, and other internal departments., • Manage and support federal and state corporate income tax compliance, including estimated tax payments and tax return filings., • Prepare and coordinate tax provision and tax related financial reporting., • Coordinate with external tax advisors and support tax audits and tax related requests. Qualifications • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred, • 8~12 years of relevant accounting and finance experience., • Experience with monthly closing, reconciliation, and financial reporting., • SAP experience preferred, • Strong analytical, organizational, and problem-solving skills., • Ability to work independently and manage multiple priorities., • Professional working proficiency in both Korean and English required, including the ability to prepare business reports in Korean., • Experience in trading, distribution, manufacturing, chemical, steel, or other international business environments preferred., • Experience with credit insurance, Letters of Credit, trade finance, inventory accounting, or external audits preferred., • Experience working with a Korean headquartered multinational company is a plus. Benefits • Competitive 401k with employer match, • Generous PTO and Sick Leave, • Gym reimbursement, • Lunch/Cellphone Stipend, • Health Insurance (Medical, Dental, Vision, Life) 100% covered by the employer

Job Description Client Liaison – Pediatrics Location: New Jersey (Hybrid / Field-Based) Salary: Starting at $135,000 Base Salary + Commission + Potential Signing Bonus Help Grow New Jersey's Premier Pediatric Home Care Program Affirmed Home Care is expanding our Pediatrics Division throughout New Jersey and is seeking an experienced, results-driven Client Liaison to help grow our referral network and increase access to high-quality pediatric home care services. This is an exciting opportunity for a healthcare professional with established relationships across New Jersey's healthcare and educational communities. If you have experience developing referral partnerships, growing territory revenue, and building long-term relationships with hospitals, physicians, school districts, and community organizations, we'd love to meet you. What You'll Do • Develop and expand referral relationships with hospitals, pediatric practices, physician groups, specialty providers, case managers, discharge planners, and school districts throughout New Jersey., • Build strategic partnerships that generate new pediatric home care referrals., • Leverage your existing professional network while identifying new business opportunities across the state., • Represent Affirmed Home Care at networking events, healthcare conferences, community outreach programs, provider meetings, and educational presentations., • Educate healthcare professionals, families, and community partners about our pediatric home care services and available programs., • Collaborate with our Intake, Recruiting, Clinical, and Marketing teams to support growth initiatives and ensure exceptional service., • Maintain accurate referral activity, sales tracking, and pipeline management within Salesforce and other internal systems., • Meet and exceed referral growth and relationship development goals. Qualifications • Bachelor's degree in Business, Marketing, Healthcare Administration, Communications, or a related field preferred., • Minimum of 3 years of experience as a Client Liaison, Physician Liaison, Referral Liaison, healthcare business development professional, or healthcare sales representative., • Established relationships with New Jersey hospitals, pediatric practices, specialty physicians, school systems, case managers, and/or healthcare organizations strongly preferred., • Strong understanding of:, • NJ Medicaid, • NJ FamilyCare, • EPSDT, • IEP and 504 Plans, • Pediatric specialty care and home healthcare services, • Proven track record of generating referrals and growing provider relationships., • Excellent networking, communication, presentation, and relationship-building skills., • Self-starter with the ability to work independently while managing multiple priorities., • Valid driver's license and reliable transportation required. Why Join Affirmed Home Care? • Starting base salary of $135,000 with commission, • Potential signing bonus, • Hybrid work schedule with flexibility, • Medical, Dental, and Vision Insurance, • 401(k) with employer match, • Paid Time Off and paid holidays, • Opportunity to help build and grow an expanding Pediatrics Division, • Supportive leadership team with significant growth opportunities Apply Today If you're passionate about building relationships, expanding access to exceptional pediatric home care, and making a meaningful impact on children and families throughout New Jersey, we encourage you to apply today. Join Affirmed Home Care and help shape the future of pediatric home healthcare across New Jersey. Affirmed Home Care is an Equal Opportunity Employer. Powered by JazzHR snpttsn2J3

Job Description We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $20/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: • Pay Range: $20-$22 hourly, • Starting Pay: $20/hr, • At 3 Months: $20.50/hr, • At 6 Months: $21/hr In your first year, you can progress from $20/hr to $22/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons, • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed., • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy., • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter), • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!, • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!, • Professional Development: Extensive internal growth and professional development opportunities, • And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training), • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive, • Complete customer paperwork and include thorough notes in our customer tracking system, • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy., • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements., • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems., • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana)., • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana)., • Nevada, Tennessee, and Virginia employees must apply for a Salesperson license within the first two weeks of employment (process sponsored by Carvana). Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role. General qualifications and requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat)., • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours), • Must be able to read, write, speak and understand English, • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat, • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs., • Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functionsLegal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

Job Description Position Summary The Account Manager, Cruise Logistics serves as the primary point of contact for assigned cruise line customers and their vendor networks. The role is responsible for managing strategic customer relationships, coordinating end-to-end logistics solutions, overseeing service delivery, and supporting commercial growth within a 4PL environment. Working closely with customers, vendors, carriers, and internal operational teams, the Key Account Manager ensures that transportation solutions are executed efficiently while maintaining exceptional customer service standards and operational performance. Key ResponsibilitiesAccount Management & Customer Relations • Serve as the primary contact for assigned cruise line customers and vendors., • Build and maintain long-term customer relationships through proactive communication and service excellence., • Understand customer logistics requirements, operational needs, and service expectations., • Conduct regular business reviews and identify opportunities for operational improvement., • Provide account coverage and support to other Key Account Managers as required.Vendor & Supplier Management, • Develop and maintain strong relationships with cruise industry suppliers and vendors., • Coordinate logistics requirements between cruise lines and their vendor network., • Facilitate communication between customers, vendors, carriers, and internal teams., • Resolve operational issues impacting customer service and delivery performance., • Ensure vendor shipments meet customer expectations and service standards.Logistics Solution Management, • Design and coordinate transportation solutions across air, ocean, trucking, courier, and multimodal services., • Act as the central liaison between customers, carriers, vendors, and operations teams., • Monitor shipment progress and maintain visibility throughout the shipment lifecycle., • Proactively communicate risks, delays, and exceptions to stakeholders., • Support critical and time-sensitive logistics requirements for vessel operations.Pricing & Commercial Management, • Prepare transportation quotations and pricing proposals., • Develop competitive and cost-effective logistics solutions., • Negotiate and coordinate rates with carriers and suppliers., • Contribute to account profitability and revenue growth., • Identify opportunities to expand services within existing accounts.Operational Oversight, • Oversee shipment management within the Transportation Management System., • Ensure shipment accuracy, regulatory compliance, and documentation integrity., • Coordinate execution with operational teams and logistics partners., • Support resolution of complex shipment issues and customer escalations., • Monitor adherence to customer-specific requirements and SOPs.Qualifications, • 5-10 years of logistics, freight forwarding, or supply chain experience within the cruise industry., • Strong understanding of international transportation and supply chain operations., • Experience in customer-facing account management roles., • Strong commercial awareness and pricing experience., • Excellent communication, organization, and stakeholder management skills., • Proficiency with Microsoft Office and transportation management systems.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: I opened my agency in 2006 and currently lead a team of 13. Before becoming an agent with State Farm, I worked in State Farm Operations, which provided valuable experience and helped me develop a strong understanding of customer service, teamwork, and agency leadership. I attended Seton Hall University and have always believed in building strong relationships—both within the office and throughout the community. Giving back is important to our agency, and we proudly support The Valerie Fund, which helps families facing pediatric cancer and blood disorders. We believe in making a positive impact both inside and outside the office. Our agency offers PTO, paid holidays, licensing reimbursement, and a strong focus on work-life balance. We also enjoy celebrating success together through team events and outings, including summer gatherings and pool parties. Creating an environment where people enjoy coming to work and supporting one another is a top priority. Our culture is collaborative, positive, and growth-oriented. We work hard, help each other succeed, and celebrate accomplishments as a team. I’m looking for someone who is a team player, has a strong work ethic, is self-motivated, coachable, and eager to grow. If you’re looking for a supportive environment where you can build a long-term career and be part of a successful team, this could be a great fit for you. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Justin Bush - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

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Inside Sales & Customer Service Representative (Packaging) Ridgewood, NJ | On-site | $75k to $85k + strong benefits Our client is a family-owned international packaging manufacturer that supplies packaging to some of the world’s biggest consumer brands. Their US team near Ridgewood is growing, and they need someone to manage a portfolio of existing customers. If you work in customer service or inside sales at a manufacturer or distributor and want a role where you actually help grow accounts, this one’s worth a look. What you’ll do • Be the main point of contact for a group of existing customer accounts, • Handle quotes, pricing, orders and delivery updates in SAP, • Spot chances to sell more into those accounts, working with the outside sales team, • Work with production, planning and logistics to keep customers informed on lead times and any issues, • Suggest better ways of working, including where AI tools or automation could cut out manual admin What you’ll bring • 2+ years in customer service, inside sales or sales support in manufacturing, distribution or B2B, • SAP or another ERP system, • Confidence on the phone and email, • Organized, accurate and proactive, • Curiosity about technology (no AI expertise needed) What’s on offer • $75k to $85k base, • Strong benefits discussed at application stage, • A stable, long-established business with a growing US operation Apply here or message me directly at gary@whrtalent.com

CUSTOMER SERVICE MANAGER (CSM) ProDirect Dental Laboratory: PRODIRECT Dental Lab is known for providing our dentists with the resources and experience of a national dental lab with the personalized service of local boutique labs. We are a global organization with over 35 years of experience in providing world class service and products to our customers. Let's redefine excellence, together. Job Description: Position Highlights: We are rapidly expanding our US team and are seeking an experienced Costumer Service Manager. The Customer Service Manager will oversee daily operations, coach and develop team members, resolve escalated customer concerns, and identify opportunities to improve service quality, efficiency, and customer satisfaction. The ideal candidate is an effective leader with strong communication and problem-solving skills who can balance customer needs with business objectives. About Us: Mission Statement: To promote prosperity in the lives of both doctors and patients of present and future generations by pushing industry boundaries and upholding our customer-driven commitment to excellence. Office Address: ProDirect Dental Laboratory 160 Chubb Ave, Suite 102 Lyndhurst, NJ 07071 Position Highlights: Customer Service Manager Duties: • Supervising day-to-day operations in the customer service department., • Responding to customer service issues in a timely manner., • Creating effective customer service procedures, policies, and standards., • Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis., • Maintaining accurate records and documenting all customer service activities and discussions., • Assessing service statistics and preparing detailed reports on your findings., • Hiring and training new customer service agents., • Managing the approved budget of the customer service department., • Staying informed on the latest industry techniques and methods., • Excellent and strong negotiation and persuasion skills Job Description (including but not limited to): • Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources., • Maximizes customer operational performance by providing help desk resources and technical advice., • Accomplishes customer service human resource objectives by recruiting, selecting, training, and coaching employees., • Manages customer service staff, communicates job expectations, and performs appraisals and job reviews., • Meets customer service financial objectives by forecasting requirements, prepares annual budgets, and schedules expenditures., • Improves customer service quality results by conducting surveys and studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring and analyzing results., • Implements production, productivity, quality, and customer-service standards., • Contributes customer service information and recommendations to strategic plans and reviews., • Audits customer service procedures and trends and determines system improvements., • Enforces company policies and procedures., • Determines customer service requirements by maintaining contact with customers and visiting operational environments., • Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations. Skills & Qualifications: • Bachelor’s degree in business administration or relevant field., • A minimum of 5 years of proven experience in a customer service position., • 3+ years of proven experience in leadership, • Proficiency in Microsoft Office and customer service software., • Outstanding written and verbal communication skills., • Good understanding of management practices and techniques., • Excellent leadership and interpersonal skills., • Call Center experience is a big plus, • Dental lab customer experience is a plus Job Type: • Full-time, • In-person Benefits: • 401(k), • Health/Dental/Vision Insurance, • Paid Time Off (PTO), • Vacations & Holidays, • Career Advancement Opportunities

Job Summary: This position is responsible for supporting the Sales Reps. Essential Job Functions: • Maintaining a friendly customer relationship with High Profile Accounts as support person to CR Reps and liaison in the supply of packaging to accommodate production in multiple locations throughout the US, Canada and Mexico., • Write customer orders received in various manners, ensuring that all required production and billing specs are included and accurate., • Assist Sales Reps/CR Reps in the processing of orders and plan completion based on customer-provided forecasts., • Coordinate sample needs with design team for new project development and quotation. Forward drawings and CAD samples to customers for necessary approvals., • Process customer delivery requirements against WIP advising production planner, shipping and customer of changes as they occur., • Coordinate inventory replacement for customers utilizing outsourced consignment warehouse facilities for JIT deliveries avoiding inventory outages and downtime., • Maintenance and execution of forecasting and decision models, • Identify forecast risk and develop effective, flexible, and durable mitigation strategies, • Assist in reconciliation of information and input of data in various systems., • Assist in development of job orders, • Participate in special projects as necessary. Additional Responsibilities: • Meet with Sales Reps, Customer Service Reps, VP Sales and President to review account prices, upcoming changes and expectations., • Limited Travel (if any) Job Qualifications: • College Degree, any major, • Excellent verbal and written communication skills, • Excellent Microsoft Office Skills, with strong Excel skills, • 5-7 years of experience in service or sales, • Strong analytical skills, • Ability to work in a fast-paced environment with changing priorities, • Ability to work independently with flexibility and attention to detail Compensation: • Base Salary: $68,000-$76,000 (Based on experience), • Eligible for profit-sharing and annual bonus (waiting period applies) This position offers a comprehensive benefits package, including Medical, Dental, Vision, 401(k), paid vacation, life insurance and employee assistance program. Accurate Box Company is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment for all employees.

Revenue Accounting Manager | Series B SaaS | NYC Hybrid working (2-3 days in Midtown, NYC) $160k - $180k + equity + benefits Talentedge are delighted to be exclusively partnering with a hyper-growth VC backed SaaS scaleup on their 1st dedicated US hire. It’s fair to say that we know the team well, having worked with the CFO many times over the years as both a candidate and hiring manager, as well having placed into the current UK team. This opportunity is to be the first dedicated US Revenue Accounting hire owing to explosive US growth (>50% of their customers are in the US), working very closely with the Global Accounting & Finance function based in London. Key responsibilities to include: • Ensure accurate revenue recognition in accordance with ASC 606, • Lead the revenue close, • Work with Product & Engineering to evolve the revenue & accounting infrastructure from a process, controls and systems perspective, utilising AI at every opportunity, • Partner cross functionally in relation to contract review and structuring, with a particular focus on GTM and Legal (all US based), • Support CFO & Finance Lead (London based) on wider accounting & finance activities Profile: • Active CPA, • High growth VC backed SaaS experience, • Established and credible business partner the GTM & Legal functions – Significant experience on advising on new and renewal contract reviews, • Strong ASC 606 grounding, • Automation-led mindset, who is constantly looking for ways to improve and enhance the tech stack, • Sharp, ambitious and curious in nature This is an opportunity not to be missed, so please get in touch ASAP with your resume. Talentedge are a leading finance recruiter for the tech and media startup & scaleup community across New York and London.

We are seeking a proactive and analytical CL Account Management Specialist (Logistics Sales Specialist) to support key customer account management, sales strategy execution, and business performance improvement across our logistics and supply chain operations. This role will collaborate closely with customers, internal operations teams, and global headquarters to drive revenue growth, enhance service quality, and ensure smooth end-to-end business processes, as well as logistics operational support. The ideal candidate has strong communication skills, data analysis capabilities, customer-facing experience, and a solid understanding of logistics or supply chain operations. Core Roles • Be the point person for all of communication channel within organization, relevant statistics and planning, monthly business reviews and manage division KPIs., • Lead and manage sales planning and strategic initiatives including annual, semi-annual, quarterly, weekly operating plans., • Challenges and supports forecast assumptions based on analysis of market data, industry dynamics, statistics, and business trends., • Create long-range sales forecasts, working closely with Sales and Operations teams., • Market research (logistics, freight forwarding, warehouse)., • Execute complex quantitative and qualitative analyses of warehouse and transportation costs and metrics., • Provide specialized consulting, strategy development and systems integration services to help clients leverage technology to build effective customer relationships., • Support executive management in process development of business. Key Responsibilities Account Management & Customer Support • Support day-to-day account management for key customers, including order management, service coordination, issue escalation, and follow-up., • Maintain strong customer relationships through regular communication, service reviews, and responsiveness to inquiries and requests., • Assist in preparing customer reports, KPIs, and business review materials. Operations & Business Support • Support sales planning activities, including forecasting, pricing updates, and customer business analysis., • Prepare quotations, rate updates, and commercial documents under guidance from senior team members., • Analyze customer volume trends, operational performance, and cost structures to support decision-making., • Transportation and warehouse operation support Performance Analysis & Reporting • Generate and analyze sales performance reports, margin analysis, and operational dashboards., • Identify service or cost deviation trends and provide recommendations for corrective actions., • Support development of improvement plans with operations and transportation teams. Cross-Functional Collaboration • Work closely with warehouse, transportation, and operations teams to ensure seamless execution of customer requirements., • Communicate schedule changes, operational risks, and improvement opportunities across departments., • Coordinate with HQ/global branches for pricing, routing guides, SOP updates, and special projects. Process & Service Improvement • Support continuous improvement initiatives to enhance service quality, operational efficiency, and customer satisfaction., • Assist in SOP creation, revisions, and implementation of standardized service processes., • Participate in root-cause analysis for service failures and monitor action plan progress. Administrative & Support Duties • Maintain accurate sales and customer data in internal systems (ERP/CRM/WMS/TMS)., • Support internal audits, compliance checks, and customer requirements documentation., • Perform additional duties assigned by the Sales Manager or department leadership. Qualifications • Bachelor’s Degree in Business, Supply Chain, Logistics, or related field preferred., • 5+ years of experience in logistics, supply chain, sales support, or customer account management., • Bilingual in English and Korean., • Experience with Microsoft office, particularly Excel (VLOOKUP’s and pivot tables), • Proficient in Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint, • Strong analytical skills with proficiency in Excel and PowerPoint (data analysis, reporting, presentation)., • Experience in 3PL, freight forwarding, warehousing, or transportation operations preferred., • Strong communication and coordination skills; ability to work effectively cross-functionally., • Highly organized with strong attention to detail and ability to manage multiple tasks., • Ability to thrive in a fast-paced logistics environment. Skills • Detail oriented and ability to manage multiple tasks and prioritize time sensitive situations in a fast-paced environment, • Clear and concise communication skills with good attitude and ability to work in a team setting, • Able to sense urgency and know when to escalate for assistance, • Can create and maintain professional relationships with customers and carriers Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs / paid holidays Business Hours: Mon-Fri 08:00 AM to 5:00 PM (Flexibility to work extended hours or occasional overtime as required to support transportation operations) Job Type: Full-time This position is not eligible for employer-sponsored work authorization now or in the future. Applicants must be legally authorized to work in the United States without employer sponsorship. Equal Opportunity & Inclusive Workplace LX Pantos America, Inc. is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value diverse backgrounds, experiences, and perspectives, and we strive to create an environment where all employees feel respected and empowered. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

We're Hiring: Controller/Accounting Manager – Real Estate Family Office 📍 Location: Englewood, NJ | In-Office Industry: Commercial Real Estate / Real Estate Investment & Management We are a growing, privately held commercial real estate family office based in Englewood, NJ, seeking an experienced, detail-oriented Controller/Accounting Manager to join our team. The ideal candidate will have a strong background in commercial real estate accounting, excellent organizational skills, and the ability to independently oversee financial reporting and day-to-day accounting operations across a diverse commercial real estate portfolio. Key Responsibilities: Oversee day-to-day accounting and bookkeeping for multiple real estate entities and properties. Prepare and review monthly, quarterly, and annual financial statements. Manage accounts payable, accounts receivable, bank reconciliations, and general ledger activity. Track rental income, operating expenses, CAM reconciliations, and property-level financial performance. Oversee budgeting, cash flow management, and financial reporting to ownership and investors. Coordinate with external accountants, tax professionals, lenders, and property management teams. Maintain accurate financial records and ensure timely reporting across multiple entities. Qualifications: 5+ years of accounting experience, preferably in commercial real estate. Strong understanding of real estate accounting and multi-entity financial reporting. Proficiency in Yardi and Microsoft Excel Highly organized, detail-oriented, and capable of managing multiple priorities independently. Strong communication skills and a proactive, hands-on approach. What We Offer: An opportunity to work directly with ownership in a collaborative, entrepreneurial family office environment, with exposure to a diverse commercial real estate portfolio and opportunities for professional growth. 📩 Interested candidates: Please send your resume via email to Chanie@boothst.com We welcome referrals and appreciate you sharing this opportunity with qualified candidates.

Overview: A growing manufacturing company is seeking a Customer Service Representative to support B2B customers and manage orders from start to finish. This person will track open and upcoming orders, provide customer updates, and partner with Sales, Quality, Operations, Purchasing, and Logistics to keep orders moving and resolve issues. They will also support new customer onboarding, respond to customer questions or complaints, and occasionally assist Purchasing and Logistics with purchase order entry and receiving raw materials into the ERP system. Must Haves: • 3–5 years of B2B customer service experience, ideally in manufacturing or a commercial environment, • Experience managing customer orders and working across departments, • Strong written communication skills, particularly through email, • Experience with ERP systems, • Organized, adaptable, and able to manage multiple priorities Plus: • Oracle experience

Company Description: B&C Industries is a packaging distribution company with over 25 years of experience in the industry. We offer a diverse line of products and have the largest inventory stock in the tri-state area. Our trained packaging specialists provide exceptional service to our customers. Key Responsibilities: • Respond to customer inquiries via phone or email in a timely and professional manner., • Troubleshoot and resolve customer complaints and issues., • Document customer interactions, track issues, and ensure follow-up where necessary., • Collaborate with other teams to ensure customer satisfaction and issue resolution., • Process orders, returns, and exchanges as needed. Qualifications: • Excellent communication skills, with competent writing skills, • Strong organizational skills, • Outstanding written and oral communication skills., • Proactive mindset and the ability to identify gaps and take initiative. Why Join Us: • Opportunity to be part of a dynamic and growing company in the packaging supply industry., • Collaborative and supportive work environment that values innovation and initiative., • Competitive compensation package and opportunities for professional development and growth.

As a Netflix Tagger, you’ll watch movies, TV shows, documentaries, and other original content on Netflix and assign relevant metadata and tags that help improve Netflix’s recommendation algorithm. Your insights help personalize what millions of viewers see when they open Netflix.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Hours: Monday-Wednesday PM, Friday 1-9pm and Saturday AM Who We ARE: When you work for the Best. Gym. Ever, you join the Best. Team. Ever. Our corporate office reflects the culture of our gyms. We're enthusiastic leaders, hard-working and experts at what we do. Our corporate team supports our gyms by having a can-do attitude and rolling up our sleeves to get to work. We always keep the end goal in mind- do what's best for our members, club employees and our business. What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives. What You'll DO: The Edge Fitness Club's front desk is the hub where all of the day's business starts and ends and is the place Supervisors are stationed. It's the area members approach when they need help or want to make a purchase. It is the point all members visit upon entry to the gym. It is also the initial impression when a potential member visits for the first time. When working behind the desk for the Edge Fitness Clubs you are expected to smile, greet all members by name, have fun, and service all Edge members with a sense of urgency. The Supervisor position is crucial to running any of our facilities. The Supervisor is responsible for promoting exceptional customer service practices for the Fitness Consultants and for continuously improving membership retention and the customer experience. This role requires strong interpersonal skills and provide effective coaching to staff. The Supervisor also maintains the facility with club-walkthroughs and inventory management. • Coordinates and supervises the day-to-day operations of the Fitness Consultant Team and strives to continuously improve front desk services., • Assist with coaching and developing Fitness Consultants as needed., • Oversees and maintains the Front Desk schedule, • Brings The Edge culture to life by ensuring each guest receives an outstanding experience by providing a friendly and professional environment, • Takes proactive steps to address and resolve all member concerns and complaints, while documenting communication and issue in Datatrak. Promptly escalates any serious concerns and complaints to the General Manager, consistently demonstrating a solution-oriented mindset., • Serve as Manager on Duty (MOD) in absence of the General Manager, • Assists the Membership Team in signing prospects in as "guests" when visiting the facility., • Responsible for overseeing the retail area and shake bar to ensure adherence to club standards, policies and procedures., • Creates an unparalleled member experience by providing exceptional client service to meet the diverse needs of new and existing members., • Answers the telephone before the second ring with a smile, answering member questions or transitioning a prospect's telephone inquiry over to a Membership Advisor., • Effectively schedules, cancels or reschedules personal training appointments for our members promptly., • Understands the club's daily revenue goals and helps drive the business, • Strives to continuously improve the member experience, revenues and retention rates, • Maintains solid product knowledge and awareness of all product information, merchandise and services to find ways to upsell product., • Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers., • Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club., • Set and attain all personal and professional monthly generating dollar goals., • Manages loss prevention by adhering to all company policies and club standards., • Personally conducts daily club walk throughs to ensure building assets are promptly and safely maintained, offices and closets are clean and organized, locker rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club temperature is set correctly, TV and music are on proper stations, and the overall facility is meeting Edge standards and is promoting our brand, • Oversees and ensures cleanliness of the club (indoors and outdoors) and equipment., • Reports issues and creates tickets for necessary repair and maintenance and ensures follow through of all reported issues., • Responsible for effectively managing and reporting safety incidents and/or accidents., • Communicates all repair, equipment and maintenance activities to staff and members. Manager on Duty Responsibilities: • Ensure adequate staffing levels and assist in finding coverage when necessary., • Collaborate with the team to plan and achieve daily sales targets for memberships, personal training, and ancillary services., • Supervise and coordinate the work of all staff members during their shifts to ensure that performance remains at the highest level at all times., • Facilitate training and development for new staff members, either personally or by assigning a mentor for the day., • Address escalated member inquiries, concerns, complaints, and club incidents promptly and professionally., • Conduct club walkthroughs to monitor cleanliness and adherence to safety protocols., • Report any facility maintenance issues through the FreshService system., • Ensure staff understanding of current marketing promotions, facilitating effective communication to members., • Run daily reports and manage emails related to daily operations., • Provide regular updates to the team on daily performance and any relevant information., • Address and resolve operational issues and conflicts as they arise, fostering a positive work environment.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Job Description ENGLEWOOD ORTHOPEDIC ASSOCIATES JOB DESCRIPTION Department: Call Center Title: Korean-Speaking Call Center Representative Location: Englewood Cliffs Reports to: Team Lead Duties and Responsibilities: • Answer incoming heavy volume of calls from patients and provide assistance with scheduling or general inquiries, • Respond to customer inquiries and resolve any issues or concerns in a professional and timely manner, • Perform data entry tasks accurately and efficiently, • Communicate effectively with patients, colleagues, and other departments to ensure smooth operations, • Utilize phone etiquette skills to provide a positive patience experience, • Schedule patient appointments as appropriate., • Discuss patient responsibility upon appointment arrival; co-pays, deductibles, etc., • Respond to questions from patients and other third-party individuals (e.g. attorneys, case managers, etc.)., • Confirm new patient and IME appointments twenty-four (24) hours before scheduled appointment., • Document all add-on requests., • Prepare documentation as requested by a physician, including, but not limited to:, • Third party forms (e.g. disability, FMLA, return to school, etc.), • IME reports and other correspondence., • Direct patients, as appropriate., • Maintain physician office schedules and time off schedules, notifying appropriate parties (administration, clinical, etc) of all changes in the physician schedule., • Process incoming mail for assigned physician(s)., • Advise requesting attorneys of cost for narrative reports and other special services:, • Bill the fees for these special services, • Track payment and completion of special reports., • Follow all written protocols and procedures of the practice., • Demonstrate courtesy and helpfulness toward patients and their families., • Clear all messages before end of work day., • Maintain knowledge of company policies, procedures, and products/services, • Handle customer complaints or escalations with empathy and professionalism, • Team player is a key for this role. Job Qualifications, Education and Experience: • Work as a team member within the patient services department and all other departments., • Must be able to recognize and respond appropriately to urgent/emergent situations., • Establish and maintain effective working relationships., • Effectively cope with typical job stress., • Document work processes as required., • Other duties as assigned., • Bilingual proficiency is highly desired, • Previous experience in medical customer service or call center environment required, • Knowledge of medical office procedures, medical insurances, and medical terminology is an asset, • Excellent communication skills, both verbal and written, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Strong data entry skills with attention to detail, • Ability to sit for long periods of time Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Schedule: • 8-hour shift, • Monday to Friday Ability to Commute: • Englewood Cliffs, NJ 07632

Job Description Description Serves as a vital link between the member and the Credit Union, acting as a primary remote resource for the organization. This role provides exceptional service by managing high-volume phone and electronic inquiries, blending efficient transaction processing with the professional servicing of all Credit Union products. The Representative works under the direction of the Call Center Lead to achieve departmental metrics, including maintaining call drop percentages below established goals and ensuring optimal queue management. By maintaining expert knowledge of product offerings, the Representative ensures member needs are met through first-call resolution or precise transfers to the appropriate department or third-party partner. Additionally, this position serves as a critical backup for Deposit Operations functions to ensure organizational continuity. Job Role / Responsibilities: • Delivers a high level of diplomacy and persuasive communication while initiating financial conversations to identify "hidden" member needs. Handles sensitive or high-stress situations with grace and professional boundaries to ensure every remote interaction reflects the Credit Union’s commitment to service excellence., • Manages high-volume incoming calls with a focus on efficiency and accuracy. Prioritizes queue stability to keep call drop percentages below department goals and meets individual performance metrics as directed by the Call Center Lead., • Serves as a primary problem-solver for member concerns received via phone, email, and mail. Resolves both simple and complex requests, including share transfers, loan payments, and account research., • Acts as the primary decision-maker for approving or declining online account applications. Responsible for collecting all necessary documentation and verifying information to ensure every account is opened in strict accordance with Credit Union policies, procedures, and regulatory requirements., • Manages negative balance reports by contacting members to resolve delinquencies. Handles returned mail processing and ensures member contact information is updated and accurate., • Provides information on the full range of Credit Union products and facilitates seamless transfers to internal departments or third-party financial partners when specialized expertise is required., • Serves as a backup for Deposit Operations, assisting with tasks such as ACH/EFT inquiries, mobile deposit processing, and debit card troubleshooting as needed., • Complies with all federal regulations (BSA, OFAC, Patriot Act) and internal policies to protect member assets and maintain data confidentiality. Qualifications What you will need to have • At least 6 months of call center experience., • At least 2 years of customer service experience., • High school degree or GED required. What would be great to have • Spanish speaking Credit Union Benefits • Sick Time, • Referral and Incentive Bonus Program, • 401(k) with Company Match, • Employee Discounts, • Credit Union Membership and Discounts, • Employee Assistance Program, • Tuition Reimbursement, • Paid Training Schedule • Monday to Saturday

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Performs assigned tasks within established procedures in various phases of the Customer Service Operations. Primary Duties/Responsibilities: • Required to utilize multi-screen monitors in the daily processing of customer inquiries., • Responds to customer inquiries., • Receives inbound calls, makes outbound calls, and handles other methods (such as company websites, chats, email communication) of communication to customers pertaining to customer billing and other issues., • Prepares necessary source documents/updates systems to effect change to customer accounts, amending or adjusting consumption and revenue., • Records and processes meter readings supplied by customers., • Maintains professional interactions with internal and external customers and/or departments., • Operates company systems, devices and software applications., • Performs other similar or less skilled work, as assigned., • Assists employees of a higher classification, as assigned.Qualifications Education/Experience/Background: • High School Diploma/GED is required. Knowledge/Skills/Abilities: • Must possess the ability to multitask., • Call center environment experience required, • Must possess good verbal and written communication skills., • Must possess ability to sit for extended periods of time., • Must possess oral and written communication skills, as well as auditory acuity., • Strong problem-solving skills and ability to independently follow through on tasks and projects. Required Certification/Licenses/Training: • Must pass entry level test. Physical Requirements: • Must be able to lift up to 30 pounds. Additional Information Pay Rate: $27.00 per hour. Benefits: Our employees are covered by comprehensive benefits packages including paid time off policies; health, dental, vision, and life insurance; retirement plans, savings accounts; tuition reimbursement; paid volunteering and more. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. \n \n DUTIES and RESPONSIBILITIES: \n \n CLIENT SUPPORT \n Provide service coverage for a FA/PWA/team including: \n • Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships \n • Executing money movement transactions at the request of the client and/or FA/PWA \n • Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit) \n • Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA \n • Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization) \n • Supporting the FAs/PWAs/teams’ marketing strategy (e.g., website maintenance) \n • Assist FAs/PWAs/teams in delivering against their business plan and client service model \n • Remaining current on all policies, procedures and new platforms \n • Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management \n \n ADMINISTRATIVE SUPPORT: \n • Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with \n FAs/PWAs/teams as needed) \n • Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials) \n • Maintaining travel itineraries, preparing expense reports and managing the reimbursement process \n • Assisting with general in-office support functions such as copying, filing and scanning documentation \n • Preparing and submitting expense reports for processing at the direction of the FA/PWA \n \n Education and/or Experience \n • High School Diploma/Equivalency \n • College degree preferred \n • Industry experience is a plus \n • Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) \n \n Knowledge/Skills \n • Detail orientated with superior organizational skills and ability to prioritize \n • Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint) \n • Exceptional writing, interpersonal and client service skills \n • Strong time management skills \n • Team player with the ability to collaborate with others \n • Ability to work in a fast-paced, evolving environment \n • Adaptable and ability to multi-task \n • Goal oriented, self-motivated and results driven \n \n Reports to: \n • Business Service Officer \n \n WHAT YOU CAN EXPECT FROM MORGAN STANLEY: \n \n At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. \n \n To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. \n \n New York \n Expected base pay rates for the role will be between $68,000 and $90,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. \n New Jersey \n Salary range for the position: $68,000 and $90,000 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and X Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. \n \n Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. \n \n Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. \n \n For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

Customer Service Rep. (Temp-to-Hire) \n Location: Ridgefield, NJ \n Schedule: Monday-Friday | 8:00 AM - 4:30 PM \n Compensation: $25-31/hr \n About the Opportunity \n Zing Recruiting is partnered with a global manufacturing organization in search of a Customer Service Officer to join their team. This role is ideal for a customer-focused professional who thrives in a fast-paced environment and enjoys building strong relationships with both customers and internal stakeholders. \n The Customer Service Rep. will serve as a primary point of contact for customers while supporting order processing, issue resolution, and cross-functional coordination across sales, logistics, purchasing, and product teams. \n This is a hybrid position, typically requiring 1-2 days per week in the office, with flexibility to provide onsite backup coverage for one-week periods throughout the year following cross-training. \n Key Responsibilities \n\n • Serve as the primary point of contact for customer inquiries via phone, email, and Microsoft Teams.\n, • Process sales orders and ensure timely, accurate order fulfillment.\n, • Coordinate shipments and maintain all related order documentation.\n, • Monitor open orders, customer agreements, and technical requests to ensure timely follow-up.\n, • Maintain accurate customer records and account information.\n, • Investigate and resolve customer concerns, escalating issues when necessary.\n, • Collaborate with internal departments to provide administrative support, forecasts, and customer feedback.\n, • Support purchasing and logistics functions as a cross-trained backup resource.\n, • Deliver a high level of customer service while maintaining professionalism and accuracy.\n\n Qualifications \n\n • 3-5 years of customer service, customer support, or account coordination experience.\n, • Strong verbal and written communication skills.\n, • Experience managing customer accounts and processing orders.\n, • Highly organized with strong attention to detail.\n, • Customer-focused with excellent problem-solving abilities.\n, • Ability to prioritize multiple tasks and deadlines in a fast-paced environment.\n, • Experience working within ERP systems; Oracle experience strongly preferred.\n, • Professional, dependable, and team-oriented mindset.\n\n Equal Employment Opportunity Statement \n Zing Recruiting is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws. \n \n #ZINGNJ \n #LI-PM1

We are looking for a detail-oriented and dependable Accounting / Customer Service Representative to join the PJ Mark team. This role supports both our day-to-day accounting operations and customer service needs, working closely with our sales team and wholesale clients. \n The ideal candidate is organized, comfortable working with numbers, and able to communicate professionally with customers and internal team members. You will help manage payments, process orders and returns, respond to customer inquiries, and ensure information is handled accurately and efficiently in a fast-paced wholesale apparel environment. \n \n Key Responsibilities: \n\n • Respond to customer inquiries through email, phone, and online platforms\n, • Assist the sales team with order processing, returns, exchanges, and account-related requests\n, • Maintain clear and professional communication with customers and the sales team\n, • Process and record incoming and outgoing payments\n, • Maintain accurate customer, order, and payment information in QuickBooks\n, • Assist with invoices, payment records, and other day-to-day accounting tasks\n, • Resolve customer issues and follow up on outstanding requests\n, • Coordinate with sales and other internal teams to ensure orders and customer needs are handled efficiently\n, • Help ensure a positive and professional customer experience with PJ Mark\n\n \n Qualifications: \n\n • Proficiency in QuickBooks is required\n, • Bilingual proficiency in Korean and English is required\n, • Strong communication and customer service skills\n, • Strong attention to detail and organizational skills\n, • Comfortable working with numbers, invoices, payments, and financial records\n, • Strong problem-solving skills and ability to follow through on customer issues\n, • Ability to manage multiple responsibilities in a fast-paced environment\n, • Ability to work independently while collaborating effectively with a team\n, • Previous experience in accounting, bookkeeping, customer service, or administrative support is preferred\n, • Experience in wholesale apparel or a related industry is a plus\n

A well-known CPG client is looking for a Customer Service Representative during the holiday season for the below : \n \n Schedule: 8:30 AM – 5:00 PM EST (Monday through Friday) with overtime opportunities \n Pay:18/hr \n Dates: Nov.9th through Dec. 22nd \n \n We're looking for friendly, dependable Seasonal Customer Service Associates to help us deliver. You'll be the voice for customers ordering gifts and treats, answering their questions, solving problems, and making sure every order arrives as a sweet experience. \n \n What You'll Do \n \n • Respond to customer inquiries by phone and email promptly and courteously. \n • Help customers place, change, and get status updates on their orders. \n • Resolve issues such as shipping delays, damaged items, refunds, and order errors. \n • Keep accurate, detailed notes on every order and customer interaction. \n • Work with quality control, production, and other teams to answer customer questions and get problems solved. \n \n What We're Looking For \n • Prior customer service, retail, or call center experience preferred, but we'll train the right person. \n • Clear, warm communication skills on the phone and in writing. \n • Comfort using computers, email, and basic order and ticketing systems. \n • Shopify experience is a plus, but not required. \n • Patience and a calm approach during high-volume periods. \n • Availability for evenings and weekends as needed

Pride Health is hiring a Call Centre Administrative to support our client’s medical facility based in Clifton, NJ 07012. This is a 3 months assignment (Possibility of extension or conversion) opportunity and a great way to start working with a top-tier healthcare organization! \n \n Job Details: \n Job Name: Call Centre Administrative \n Location : Clifton, NJ 07012 \n Duration : 03 months with possibilities of extension \n Shift : 11PM-7:30AM \n Payrate : $18/hr. on w2/Pay Rate is based on experience and educational qualifications. \n \n \n Summary \n\n • Problem solving, investigating, and resolving\n, • Data entry\n, • Strong organizational skills\n, • Excel proficiency\n, • Ability to deal with client information in a confidential manner\n, • Be able to work independently\n\n \n Additional Job Details: \n\n • The position will be providing support to the Customer Solutions problem Resolution and Account Set Up teams.\n, • This is 5 days a week onsite position in the Clifton business unit.\n, • Business casual dress code\n, • Applicate should have a working knowledge of Microsoft office and outlook email.\n, • Training will be conducted on Internal systems.\n, • The day to today activities will include interaction with various internal departments, working on special projects, data entry, and limited contact with customers.\n\n \n Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors. \n \n Equal Employment Opportunity \n Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. \n \n Fair Chance Employment \n Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. \n \n Accommodations \n We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. \n \n Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. \n \n Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.

The Customer Service Specialist is a full-time role based at Frazier's corporate office in Long Valley, NJ. The role interacts with customers and prospects to provide information in response to inquiries about Frazier products and services. A primary responsibility of this role is to serve as the "customer advocate" and address issues, and questions in a timely manner. He/she will work closely with internal departments, including sales, project management and order processing. Urgency, organizational and strong communication skills are a requirement for success in this position. This role reports directly to the Vice President of Marketing & Customer Service. Essential Job Functions: • Communicate and collaborate with other departments as needed to expedite customer queries, issues and needs., • Maintains updated records and customer information using Salesforce CRM, • Telephone contact with accounts that haven't been active to determine needs and assess overall activity, • Fully responsible to support and assist any client or prospect problems to ensure complete customer satisfaction, • Serves as the "customer advocate for set number of customers, • Support and execute Service Focused Campaigns, • Reports on a pre-established rhythm overall customer health report, highlights risks and opportunities, • Understands the flow of the sales order and engages when necessary to ensure full end user satisfaction, • Provides active support/service to the PM group to track job status or address queries, where the PM contact may be unable to respond in a timely basis, • Supports overall Marketing and Customer Service group as required, • Promotes and communicates Frazier activity, such as Trade Show participation, case studies and new innovations to customer and prospects Knowledge, Skills and Abilities: · Associate or bachelor's degree in communications, Business, or related area · 3-5 years' experience in service, customer focused role · Excellent communications, interpersonal, organizational and time management skills · Ability to multi-task and work across various teams · Strong MS software knowledge, Word, Excel, Powerpoint · Strong knowledge of Salesforce or CRM application · Passion for human services "Customer is always right" Job Location Long Valley, NJ (USA) Position Type, Work Days Full-Time, Monday thru Friday, 8:00am – 5:00pm. Travel May Be Required (25%)

Job DescriptionWe are hiring for a Sr. Customer Service Associate to start immediately. Essential Responsibilities 1. Customer Service Operations • Oversee the daily operations of both the Customer Service Tech and Appointment Scheduling teams., • Ensure all customer interactions meet company standards for professionalism, accuracy, and responsiveness., • Monitor department productivity, service levels, and key performance indicators (KPIs)., • Identify operational challenges and implement process improvements to increase efficiency., • Ensure departmental goals and service level agreements (SLAs) are consistently achieved. 1. Patient Scheduling Management • Lead and supervise the patient scheduling team., • Ensure all patient cases are handled accurately and within established turnaround times., • Monitor scheduling queues to prevent delays and maintain workflow efficiency., • Coordinate with Dispatch, production, and sales teams to resolve scheduling conflicts., • Develop scheduling strategies that maximize productivity and client satisfaction. 1. Case Management • Manage and resolve Level 1 through 3 case inquiries., • Serve as one of the escalation points for complex customer concerns., • Ensure all case questions are answered accurately and within required response times., • Partner with internal departments to facilitate timely case resolution., • Maintain complete and accurate documentation of case activity. 1. Communication Oversight • Oversee and prioritize all in-bound customer communication channels, including: o Department email inboxes o Voice mail o Magic Touch communications o Rush case requests o Internal messaging systems and other channels • Ensure inquiries are assigned, tracked, and resolved promptly., • Monitor response times and maintain communication standards. 1. Team Leadership & Development • Supervise, coach, and mentor customer service tech representatives and scheduling staff., • Provide ongoing coaching to improve communication, problem-solving, and customer service skills., • Identify development opportunities and create individualized coaching plans., • Assist with recruiting, onboarding, and training new employees., • Foster a positive, collaborative, and high-performing team culture. 1. Cross-Functional Collaboration • Partner with Sales, Production, Dispatch, and Operations teams to improve customer outcomes., • Participate in departmental meetings and strategic planning initiatives., • Support company-wide projects focused on operational excellence and customer experience. Schedule: Monday to Friday from 10am to 6pm Pay: $23-$25/hr.

Job Description TELLERS / CUSTOMER SERVICE CAREERS Looking for a career close to home? Want to learn how to run a business? CFSC is one of the area’s largest financial service providers to the retail consumer financial industry and now has opportunities available in our New York and New Jersey locations. We are actively engaged in high-volume rapid retail growth to significantly increase our best-in-class customer service goals. We offer an innovative mix of financial products and services to help our customers get the cash they need, when they need it. We cash checks, pay bills and process money transfers for the best customers in the communities we serve. You will be part of an enthusiastic and motivated team of financial service professionals, working in a friendly environment with great opportunities and benefits where talented people can get ahead. We have a limited number of FULL TIME positions available. KEY RESPONSIBILITIES: • Provide superior customer service with new and future customers, • Process financial transactions, including cashing checks & issuing money orders, • Educate customers on all product offerings, • Open & close the store (along with our Security team), • Perform job according to our policies and procedures REQUIREMENTS: • Superior customer service skills, • Honesty, Enthusiasm, Accountability, Respect & Teamwork, • High School Diploma or GED, • Verifiable work history; two years cash handling experience in a retail or banking environment, • Able to commit to Full Time flexible hours, Monday – Friday with rotating weekends (Saturday & Sunday). Morning, afternoon and evening shifts will rotate each week, • Must pass Pre-Interview skills test, background check & fingerprinting PREFERRED QUALIFICATIONS: • Retail sales experience, • Banking experience, • Customer service experience, • Bilingual (English & Spanish, e.g.) COMPENSATION: • Highly competitive starting rate with three salary reviews in first 22 months, • Paid training from Day One, • Annual bonus eligibility BENEFITS: • Medical and Dental insurance, • Disability coverage, • Company-paid Life Insurance, AD&D, • Paid Time Off first year, • Bonus Eligibility, • COMPANY-MATCHED 401(K) PLAN, • Career opportunities (Store Manager, Regional Manager, Executive Staff) We are looking for talented people who are committed to their own success, and we only hire the best. If you want a career in the retail consumer finance industry with a successful company that offers highly competitive compensation, benefits and advancement opportunities we want to hear from you! Our people aren’t Average; They’re AWESOME! Your future is waiting! CFSC is an Equal Opportunity Employer

Job Description Job Title: Customer Service Representative – Warehouse (Temp-to-Hire via Staffing Agency) Location: Hasbrouck Heights NJ, 07604 Job Type: Full-Time | Temp-to-Hire | Through Staffing Agency About the Job: Our staffing agency is currently hiring Customer Service Representatives to work on-site at one of our warehouse clients. This is a great opportunity to join a fast-paced team and grow within a company that values reliability and performance. The position starts through our agency with the potential to be hired permanently by the client. Key Responsibilities: • Communicate with customers via phone or email regarding orders, shipments, and product inquiries., • Coordinate with warehouse staff to ensure accurate and timely order fulfillment., • Enter and maintain data related to orders, inventory, and customer accounts., • Resolve any issues related to shipments, returns, or delays., • Assist with general clerical duties as needed within the office area of the warehouse. Qualifications: • Prior customer service experience (warehouse or logistics environment preferred)., • Bilingual (English/Spanish), • Strong communication and problem-solving skills., • Proficiency with computers and basic data entry., • Dependable and able to adapt to a fast-paced setting. Pay Rate: $17.00 – $18.00/hour (depending on experience and client) Why Work With Us: • Weekly pay through our agency, • Temp-to-Hire opportunities, • Supportive onboarding process, • Direct communication with your staffing coordinator

Job Description Customer Service Specialist • Location: Fair Lawn, NJ, • Position Type: Full-Time (Temp-to-Perm), • Hours: Monday – Friday, 8:30 AM – 5:00 PM (Includes coverage every 3rd Saturday from 10:00 AM – 4:00 PM), • Pay Rate: $22.00 / hour Job Summary Are you looking for a professional, progressive work environment where you are surrounded by a team sharing a common goal? Are you currently working, but open to exploring a better opportunity? We are seeking a proactive, highly organized Customer Service Specialist to join our team in Fair Lawn, NJ. In this role, you will deliver a unique, memorable experience by resolving customer inquiries with compassion, care, and precision. This is an immediate-start, temporary-to-permanent position ideal for a self-motivated team player who excels in a fast-paced environment and is willing to go above and beyond. Key Responsibilities • Customer Relationship Building: Develop trusted, long-lasting relationships with consumers by providing prompt, high-quality service., • Service Scheduling & Processing: Answer incoming customer service calls, schedule appointments, and complete required service paperwork., • Database & Sales Tracking: Maintain and update customer databases, compile sales reports, and track daily progress., • Lead Generation: Source and develop client referrals to support ongoing operations., • Task Management: Adapt quickly to changing priorities, manage multiple tasks simultaneously, and assist the team as new responsibilities arise. Qualifications • Experience: 1–2+ years of successful customer service experience (2+ years strongly preferred)., • Communication Skills: Excellent verbal and written communication skills with a clear, pleasant, and professional phone manner., • Technical Skills: Proficiency in Microsoft Office applications and a demonstrated ability to quickly learn new software and interfaces., • Key Competencies: Strong attention to detail, problem-solving abilities, high customer focus, and a collaborative team mindset. Employee Benefits As an employee, you will have access to a comprehensive benefits package, including: • Medical, Prescription, and Wellness Benefits, • Dental and Vision Plan Options, • Short-Term Disability, • 401(k) Retirement Plan, • Holiday Pay\nCompany Description PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally: -\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data -\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes -\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs -\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally:\r\n\r\n•\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data\r\n•\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes\r\n•\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs\r\n•\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry

Job Description Description: The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. Job Functions: Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed Manage large amounts of incoming calls Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Assist with placement of orders, refunds, or exchanges Requirements: Proven customer support experience Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively Proficient with Microsoft Office Suite, Outlook, NetSuite – preferred High school diploma – additional education preferred \nCompany Description As a family, we have been making delicious food for generations. As a family-owned business, we have shared our passion for food with others since 1967. Today, Lorenzo Food Group / York Street Market has grown to include turnkey and bespoke programs in catering, grab-&-go, boxed meals, and deli. A trusted partner in fresh food solutions, Lorenzo Food Group exceeds the highest standards of quality and safety. Always fresh and made by hand, our products engage and empower customers. As a family, we have been making delicious food for generations. As a family-owned business, we have shared our passion for food with others since 1967. Today, Lorenzo Food Group / York Street Market has grown to include turnkey and bespoke programs in catering, grab-&-go, boxed meals, and deli. \r\n\r\nA trusted partner in fresh food solutions, Lorenzo Food Group exceeds the highest standards of quality and safety. Always fresh and made by hand, our products engage and empower customers.

Job Description The Role Nourison Home is looking for a Customer Service Representative to join our New Jersey team. This isn't a position where you'll spend the entire day answering phones or responding to emails. You'll do plenty of both, but you'll also be entering orders, checking inventory, researching shipments, resolving discrepancies, and working with other departments to get customers the answers they need. Our customers are businesses that rely on us to keep their own operations running. A delayed shipment, incorrect order, or missed detail can affect their customers, too. That's why accuracy, communication, and follow-through matter. Some days are straightforward. Others involve juggling several customer requests, tracking down information, and figuring out what went wrong. We need someone who can stay organized, think through a problem, and know when to ask for help. What You'll Be Doing • Answer customer calls and emails, providing clear information about orders, products, pricing, and availability., • Enter and maintain customer orders, making sure quantities, pricing, shipping details, and special instructions are correct., • Research backorders, inventory availability, shipment tracking, and delivery issues., • Work with our Sales, Supply Chain, Warehouse, Logistics, and Accounting teams to resolve customer questions and order discrepancies., • Manage customer inquiries through our ticketing system, keeping accurate notes and following up on open requests., • Learn our product lines and understand the differences between stocked merchandise, incoming inventory, and custom orders., • Balance incoming calls, emails, and order processing throughout the day without losing track of outstanding work. You won't always have an immediate answer, and we don't expect you to. We do expect you to take ownership of the question, find the right information, and follow through. The Systems You'll Use We use several systems to manage our business, and you'll work between them throughout the day. • Deskpro: Our customer service ticketing system, used to manage emails, track requests, and document customer conversations., • 3CX: Our phone system for incoming and outgoing customer calls., • CAMS (IBM AS/400): Our current ERP system for order entry, inventory, pricing, and customer account information., • Microsoft Dynamics 365 Business Central: We're preparing to transition to this ERP system in 2027., • Microsoft 365 and Internal Tools: Outlook, Excel, Teams, and applications we've developed to make order and inventory research easier. You don't need experience with every system listed. We'll train you on the tools we use. What matters is that you're comfortable working on a computer, can learn new software, and aren't intimidated by having several applications open at once. What We're Looking For • Previous experience in customer service, order entry, or a related office position., • Strong written and verbal communication skills. You'll spend a good portion of your day communicating with customers and coworkers., • Good attention to detail, especially when working with order numbers, quantities, pricing, and customer instructions., • The ability to organize your work, manage competing requests, and follow through without constant reminders., • Solid computer skills, including familiarity with Outlook, Excel, and other business applications., • Dependability, sound judgment, and a willingness to work as part of a team. Nice to Have, but Not Required • Experience working with business customers (B2B), wholesale distribution, manufacturing, or logistics., • Familiarity with ERP systems, CRM software, or order management applications., • Experience handling purchase orders, inventory inquiries, or shipping and freight issues., • Knowledge of flooring, textiles, furniture, or home furnishings. Your First Few Months There's a lot to learn about our products and how we operate. We don't expect you to know everything on day one. You'll start by learning how we manage customer inquiries in Deskpro, navigate our current CAMS system, and process orders accurately. You'll also become familiar with our product categories, warehouse operations, and the different teams you'll work with. As you gain experience, you'll begin handling more requests independently, including researching backorders, resolving shipping questions, and managing customer follow-ups. We're also preparing for a significant ERP transition in 2027. That means some of the systems and procedures you learn initially will evolve. You'll receive training as changes are introduced, but being flexible and willing to learn will be important. A Few Things Worth Knowing We handle a substantial volume of customer inquiries and orders every day. Phones, emails, and order requests don't always arrive at convenient times, and priorities can change quickly. We have service and productivity expectations, but accuracy matters just as much as speed. We'd rather you ask a question and get an order right than rush through something and create a bigger problem later. Monday - Friday 8AM-5PM

Job Description FYZICAL Therapy & Balance Centers – Fort Lee is a medical, science-based physical therapy and balance organization — spelled differently because we are different. Founded in collaboration with physicians, physiologists, and licensed therapists, we deliver prescribed physical therapy and medically based fitness. Our goal is to help every patient move better, feel younger, and reclaim the activities they love. We are seeking a full-time Client Care Specialist to join our Fort Lee clinic. As the first point of contact for every patient, you set the standard for the experience — greeting people warmly, coordinating their care with our clinical team, and making sure each visit runs smoothly from the first phone call onward. This role rewards strong communication, genuine empathy, sharp attention to detail, and the ability to keep a busy front desk organized. If you are looking for more than just your next job, we would love to hear from you. Location & Schedule • Location: 2160 N Central Road, Suite 103, Fort Lee, NJ 07024, • Schedule: Full-time, Monday–Friday — no nights and no weekends, • On-site role at a single, established neighborhood clinic Compensation & Benefits • Pay: $18–$22 per hour, based on experience, • Paid time off, including vacation and holidays, • Professional development, mentorship, and on-the-job training, • Continuing-education support where applicable What You'll Do • Greet and welcome patients on arrival, setting a warm, professional tone, • Collect new-patient intake information and track referrals, • Manage patient scheduling, reminders, and cancellations, • Coordinate evaluations and appointments with the clinical team, • Verify insurance, track covered and non-covered visits, and collect copayments, • Send paperwork to insurance carriers for coordination of benefits, • Maintain strict patient confidentiality in line with HIPAA, • Other front-desk duties as needed What You'll Need • High school diploma or GED, • Exceptional communication skills, in person and over the phone, • Comfort with computers; familiarity with scheduling or EHR software a plus (we use Prompt EHR), • Ability to juggle multiple tasks calmly in a busy environment, • Self-motivated, dependable, and able to work both independently and as part of a small team, • A positive, empathetic attitude and a sincere desire to help patients who are often in pain\nCompany Description FYZICAL Therapy & Balance Centers - Fort Lee is unlike any therapy clinic you've been to before. At FYZICAL Fort Lee, New Jersey our highly skilled, compassionate team of physical therapists are 100% focused on achieving optimal health and wellness for you so you can get back to living the life you enjoy. FYZICAL Therapy & Balance Centers - Fort Lee is unlike any therapy clinic you've been to before. At FYZICAL Fort Lee, New Jersey our highly skilled, compassionate team of physical therapists are 100% focused on achieving optimal health and wellness for you so you can get back to living the life you enjoy.

Job Description A rapidly growing auto parts distributor in the Northern New Jersey area has immediate openings in our Lodi, NJ location for a hard-working Customer Service representatives with opportunity to advance and play a key role. This auto parts distributor sells and delivers automotive cooling parts to auto mechanics, collision repair shops, distributors, individual customers and car dealerships. This position would be full time or part time. Primary Responsibilities would include but not be limited to: Answer 80-120 inbound calls per day from customers looking for price, availability, and delivery information Taking customer service calls from wholesale customers and developing valuable repeat buyer customer accounts while maintaining high customer satisfaction using excellent customer service skills Follow up on customer quotes. Communicate important customer relationship issues with team members and management. Our ideal candidate has the following skills and experience: Previous customer service and/or sales experience • Good data entry skills and basic computer skills, • Strong communication skills, • Call center, customer service or sales experience a must, • Knowledge of automotive industry or cars in general may be a plus but is not required This position offers full training and the opportunity to take on a leadership role. Looking for someone who can begin right away and is willing to learn and has a positive attitude. This is a great opportunity for someone who is willing to learn the automotive distributor business from the ground up, eager to take on additional responsibility and is professional and energetic. We offer an exciting, fast-paced work environment. We are looking for someone who can wear a lot of hats and help manage every facet of this business. If interested in learning more, please respond today. We are an Equal Opportunity Employer and offer a clean, drug and smoke free environment. Hourly pay plus Bonus Spiffs

Job Description The Customer Service Representative supports customers and sales teams by managing orders and ensuring accurate, timely service. This role serves as a key point of contact for customer inquiries, order tracking, and issue resolution. The position is essential to delivering a high-quality customer experience. Process customer orders accurately and efficiently. Respond to customer inquiries and resolve issues. Coordinate order details through delivery. Maintain accurate customer records and documentation. Support sales with pricing and product information. Communicate production or shipping updates as needed. \nCompany Description President Container Group is a leading independent corrugated manufacturer delivering high-performance packaging solutions to customers nationwide. With over 500 employees and continued growth, we are committed to investing in our people, operations, and long-term success. Our environment is fast-paced, collaborative, and driven by a strong focus on quality, safety, and continuous improvement. We are seeking professionals who are hands-on, solutions-oriented, and eager to contribute to a growing organization where they can make a meaningful impact. President Container Group is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. All employment decisions are based on qualifications, merit, and business needs. President Container Group provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. President Container Group is a leading independent corrugated manufacturer delivering high-performance packaging solutions to customers nationwide. With over 500 employees and continued growth, we are committed to investing in our people, operations, and long-term success. Our environment is fast-paced, collaborative, and driven by a strong focus on quality, safety, and continuous improvement. We are seeking professionals who are hands-on, solutions-oriented, and eager to contribute to a growing organization where they can make a meaningful impact.\n\nPresident Container Group is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.\n\nAll employment decisions are based on qualifications, merit, and business needs. President Container Group provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.

Job Description We are a staffing agency seeking a motivated and dynamic Bilingual Customer Service Associate to join and work on-site at one of our warehouse/logistics clients The ideal candidate will be fluent in both English and Spanish, possess strong communication skills. Not remote. This is a 100% in-warehouse role. we will provide full training. Duties • Provide outstanding customer service by addressing inquiries and resolving issues via email, and chat., • Utilize Microsoft Office tools (Excel/Outlook.) to document communications and generate basic reports as needed., • Collaborate and coordinate with team members, floor supervisors and the logistics team. Requirements • Proficiency in English & Spanish (bilingual)., • Basic knowledge of Microsoft Office (Excel, Word, Outlook)., • Prior customer service experience (warehouse/logistics preferred)., • Strong written/verbal communication and organization skills., • Verifiable documentation to work in the U.S., • Availability to work on-site in a fast-paced warehouse. Position Details • Location: Hasbrouck Heights, NJ (client’s warehouse), • Schedule: Mon–Fri 8:20 AM–4:50 PM OT as needed, • Pay: starting $17-19/hour, based on experience, • Type: Full-time through our Staffing Agency Grace Staffing C&C. Apply or Email your resume: mata@gracestaffingcc.com, valentina@gracestaffingcc.com or call 646-330-1201. Grace Staffing C&C is an Equal Opportunity Employer. We use E-Verify. This role is on-site at our client’s warehouse and not remote.

Job DescriptionCustomer Service Representative Ace Handyman Services of Bergen County Do you want to be part of a fast-growing national franchise that has expanded 380% in the past five years? At Ace Handyman Services of Bergen County, we combine the stability and reputation of the Ace Hardware brand with the care and community of a locally owned, family-run business. We’re looking for a motivated Customer Service & Inside Sales Representative who is organized, personable, and loves helping people. You’ll be the first voice our customers hear, selling our services with a clear value proposition, scheduling and optimizing our craftsmen's schedules, and ensuring every project runs smoothly from start to finish. Main Responsibilities • Answer inbound calls and follow up on leads with warmth and professionalism, serving as the first point of contact., • Sell our handyman services confidently by following our proven call blueprint, communicating our value, overcoming objections, and winning the customer., • Coordinate projects by estimating job durations, reviewing details, and confirming with craftsmen., • Optimizing craftsmen's schedules through our system ServiceTitan and keeping jobs organized and on track., • Support office operations, including documentation, follow-ups, and process improvements., • Collaborate with craftsmen and management to ensure clear communication and job success., • Guide customers through their home repair needs, making sure they feel supported every step of the way., • Resolve issues quickly and effectively, ensuring a positive customer experience from start to finish.What Makes This Role Special, • Direct impact: As part of a small team, your ideas and contributions are valued., • Flexibility: Primarily work in our office, with hybrid options as needed., • Growth potential: Opportunity to learn office management and operational leadership., • Family-owned values: Join a company with 100+ five-star reviews and a trusted local reputation.What We’re Looking For, • Experience in customer service, inside sales, or office coordination preferred., • Excellent phone and communication skills with a customer-first attitude., • Excellent computer skills with familiarity of AI and Microsoft Office., • Strong problem-solving skills and confidence in handling objections., • Highly organized and able to multitask in a fast-paced environment., • ServiceTitan experience (or willingness to learn quickly) is required., • Familiarity with home repair, handyman services, and/or construction knowledge is preferred. This is more than just a job — it’s an opportunity to join a family-run business where your work matters, your input is heard, and your impact is real. At Ace Hardware, we’re more than just a hardware store — we’re part of your community. With over 5,000 stores worldwide, most of which are independently owned and operated, our locations are run by local entrepreneurs who care deeply about the neighborhoods they serve. While other retailers have grown big and impersonal, Ace remains proudly local, loyal, and personal. When you walk into an Ace, you’re not just entering a store — you’re visiting a neighbor. Be part of something meaningful. Join a team where your work truly makes a difference in your community.

Job Description If you focus on executing well during your shift, thrive in a fast-paced environment, take pride in your work, arrive on time and love solving problems with a smile- we want you on our front line! A-1 Affordable Construction, a trusted name in the chimney & roofing industry, is hiring a dynamic Customer Service Representative to help us deliver exceptional first impressions to our valued customers. Our Customer Service team is highly valued and plays a very important role at A-1 Affordable as they act as the initial point of contact for customers and accounts. We’re serious about delivering a top-notch experience for our customers, and we expect the same dedication from you. We offer a team-focused environment, ongoing training, and a culture built on accountability, reliability, honesty, and pride in our work. As the voice of A-1 Affordable, you'll play a critical role in welcoming customers and guiding them through the intake process. You’ll: Create an unforgettable first impression with upbeat, confident communication Answer incoming calls, ask smart questions, and schedule appointments like a pro Input and maintain customer information in our system with laser-focused accuracy Qualify calls and connect customers with the right departments Be receptive to feedback as our calls are recorded for quality assurance Proactively reach out to our customer base to keep appointments flowing as needed Tackle basic administrative and clerical tasks that keep the office running smoothly Build product and service knowledge (we train you!) to deliver top-tier customer guidance Position Details: Pay: $18–$20 per hour Schedule Options: Monday–Friday, 7:30am–5:00pm or 10:00am–7:00pm, Alternating Saturdays: 7:30am–5:00pm Location: In-person position based in Clifton, New Jersey At A-1 Affordable, we’re proud to be an established company with over 30 years of success in the home services industry. While we’re known for our expertise in chimney work, our company has grown far beyond that—with over 30 professional office staff supporting a range of departments including customer service, inside sales, marketing, permits, installation, accounting, and property management. We believe in building careers, not just jobs—and we’re proud to promote from within. Many of our current leaders started in entry-level roles and grew with the company. As we continue to expand our infrastructure, we’re always looking for talented, well-presented professionals that would rather be working instead of doom scrolling. Are you ready to become a part of something special?

Job Description Customer Service Representative Trucking or Logistics Experience My name is Bill Stevens, and I have a new twelve month plus Customer Service Representative opportunity available for a major firm located in Kearny, New Jersey that could be of interest to you, please review my specification below and I am available at any time to speak with you so please feel free to call me. The work week schedule will be onsite. The shifts for these roles will be 11:00 AM -7:00 PM or 12:00 PM – 8:00PM. The ideal candidate should also possess a green card or be of citizenship. No Visa entanglements and no H1-B holding company submittals. This position pays $25.00 to $30.00 per hour on a w-2 basis for a forty-hour work week. Position Overview: Our client is seeking an experienced Customer Service Representative with a background in either the trucking, transportation, cargo, freight, distribution, or drayage industry. The successful candidate will serve as a primary point of contact for customers, drivers, dispatchers, warehouses, terminals, and internal operations personnel, ensuring shipments are coordinated efficiently and customers receive timely and accurate updates. This is an excellent opportunity for someone who understands the daily demands of a transportation/logistics environment and is comfortable working in a fast-paced operation where communication, follow-through, and attention to detail are essential. Responsibilities: Serve as the primary customer-service contact for transportation, trucking, freight, cargo, and drayage customers. Communicate with customers regarding shipment status, pickup and delivery appointments, delays, exceptions, and delivery schedules. Track shipments and provide accurate, timely updates to customers and internal operations. Coordinate closely with dispatchers, drivers, warehouse personnel, terminals, carriers, and customers. Enter and maintain shipment information, customer requests, delivery information, and related documentation in transportation/logistics systems. Handle customer inquiries, complaints, service issues, and shipment discrepancies professionally and efficiently. Assist with scheduling pickups and deliveries and resolving appointment or routing issues. Monitor shipments for delays, missed appointments, equipment issues, and other exceptions and communicate these issues to the appropriate parties. Review and process transportation documentation such as Bills of Lading (BOLs), Proof of Delivery (POD), delivery receipts, load information, and related paperwork. Work with operations and dispatch to resolve problems and keep customers informed. Maintain accurate records and follow established company procedures. Provide general administrative and operational support to the transportation/logistics team as needed. Qualifications: Minimum of Five years of customer service experience within the transportation, trucking, freight, cargo, distribution, logistics, or drayage industry. Strong understanding of transportation and logistics operations. Experience communicating with drivers, dispatchers, customers, warehouses, terminals, or carriers. Strong telephone and email communication skills. Excellent follow-up and problem-solving abilities. Ability to manage multiple shipments, customer requests, and priorities simultaneously. Strong attention to detail and accurate data-entry skills. Experience with transportation management systems (TMS) or other logistics software preferred. Familiarity with transportation terminology, including BOL, POD, ETA, pickup/delivery appointments, detention, demurrage, containers, chassis, freight, loads, and dispatch preferred. Proficiency with Microsoft Office, particularly Outlook and Excel. Candidate Profile: The ideal candidate will be a strong communicator. He / She should be comfortable dealing with customers while simultaneously coordinating with drivers, dispatch, warehouses, terminals, and internal operations to resolve shipment issues. The interview process will include an initial phone or virtual interview screening. Please let me know your interest in this position, availability to interview and start for this position along with a copy of your recent resume or please feel free to call me at any time with any questions. Regards Bill Stevens Senior Technical Recruiter PRI Technology Denville, New Jersey 07834 973 – 732 – 5454 x21 973 – 354 - 2799 \nCompany Description Perennial Resources International is a full-service search and staffing firm whose mission, quite simply, is to serve the personnel needs of our clients. Headquartered in NYC, and part of a private equity owned organization, we have 20 physical offices and conduct business in 45 states. Perennial Resources International is a full-service search and staffing firm whose mission, quite simply, is to serve the personnel needs of our clients. Headquartered in NYC, and part of a private equity owned organization, we have 20 physical offices and conduct business in 45 states.

Job Description About the Role We are seeking an experienced, proactive Customer Service & Administrative Assistant with a strong background in order management and logistics support. In this dual-function role, you will manage customer orders from entry through fulfillment, troubleshoot issues in real time, and serve as a vital operational link between sales, logistics, and our customers. Key Responsibilities • Order Management: Accurately enter, process, and track customer orders in our computer system; conduct daily audits to monitor order status and ensure timely fulfillment., • Customer & Sales Support: Serve as the primary contact for order updates, changes, cancellations, returns, and delivery information updates., • Logistics & Shipping: Operate UPS and FedEx online portals to generate shipping labels, log shipment data, track packages, and produce daily shipping reports., • Cross-Departmental Collaboration: Build and maintain clear, effective communication across internal teams (sales, operations, shipping) to streamline daily workflows., • Problem Resolution: Proactively resolve delivery delays, order discrepancies, and customer concerns with a professional, customer-first approach. Required Qualifications & Skills • 8–12 years of proven experience in combined Customer Service and Administrative support roles., • Hands-on proficiency with UPS and FedEx online shipping tools., • Strong working knowledge of Microsoft Office Suite (Excel, Outlook, Word)., • Exceptional organizational, multitasking, and time-management skills in a high-volume, fast-paced environment., • Outstanding communication skills (verbal and written) with a professional, engaging demeanor., • High attention to detail with a solution-oriented, team-player mindset. Application Requirements To be considered for this position, please submit: • An updated Resume, • Your Salary Requirement (hourly or annual) Note: Incomplete applications missing a resume or salary requirement will