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The Senior Customer Success Manager serves as the internal voice of the customer while working with other CB Insights' teams to exceed customer expectations. Drive customer software engagement & development of power users across customer organizations on a personalized level and at scale. Being a pa

We're expanding our Customer Success team and seeking an exceptional Enterprise Customer Success Manager to join our growing organization and elevate our customer experience. As a CSM at Silna, you'll work to drive retention, expansion and customer satisfaction while managing our most valuable enter

Job Description Who Are We? UniUni is a Canadian last-mile e-commerce logistics that is one of the fastest growing companies in Canada. As a platform that seamlessly integrates advanced technology with efficient delivery solutions, UniUni enables businesses to provide a superior online shopping experience, ensuring unparalleled efficiency and customer satisfaction. Catering to a diverse range of clients—from emerging e-commerce platforms to established online retailers and brands—UniUni offers exceptional service across North America. Recognized as the fourth fastest-growing company in Canada, UniUni continues to set industry standards, offering a robust, customer-centric approach to e-commerce logistics. What Do We Offer? At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story. Requirements Job Summary: We are seeking a Facility Manager to assist the Station Manager in working with central teams and ensuring smooth and efficient facility operations. The role focuses on compliance with regulations, handling complaints, ensuring safety, managing training, overseeing insurance processes, and maintaining policies that align with company standards and industry requirements. Key Responsibilities: • Collaborate with the Station Manager and central teams to ensure efficient facility operations., • Ensure the facility complies with all relevant regulations and standards., • Handle and resolve complaints from employees and visitors, ensuring a prompt and professional response., • Manage safety protocols and procedures to ensure a safe working environment for all employees., • Coordinate and oversee training programs related to facility operations, safety, and compliance., • Ensure all necessary insurance policies are in place, reviewed, and updated as needed., • Assist with the development and enforcement of facility policies, ensuring they align with company and industry standards., • Monitor and report on facility-related risks and compliance issues, recommending improvements where necessary., • Support with any audits or inspections related to safety, insurance, or regulatory compliance., • Work with internal teams to develop and implement emergency response procedures and safety drills.Qualifications:, • Bachelor’s degree in Facility Management, Business Administration, or a related field (preferred)., • Proven experience in facility management or a related role., • Strong understanding of regulations, safety standards, and insurance policies., • Excellent communication, organizational, and problem-solving skills., • Ability to handle complaints and resolve issues in a professional and timely manner., • Ability to work well with cross-functional teams and external partners., • Experience with employee training and policy implementation.

Job Description Are you a relationship-builder with a passion for sales and design? Do you thrive in fast-paced environments and love helping clients discover high-end products that elevate their spaces? Spectrum Quartz, a leader in innovative quartz surface design, is seeking a dynamic Account Manager to drive growth and manage key relationships in your assigned territory. This is your opportunity to represent a premium product line that blends the beauty of natural stone with the durability of quartz — and to grow your career in a thriving industry. What You’ll Be Doing • Build and maintain strong, mutually beneficial relationships with kitchen & bath professionals, fabricators, and retailers, • Stay up-to-date on Spectrum Quartz product knowledge and industry trends, • Follow up on leads and referrals, developing trusted advisor relationships with key partners, • Represent Spectrum Quartz at trade shows, marketing events, and industry associations, • Identify new business opportunities and expand existing accounts to meet sales quotas, • Forecast and track account metrics using Salesforce, • Collaborate with center managers to grow territory performance and report on initiatives, • Proven success in sales as an Account Manager or similar role in the quartz/natural stone industry, • Experience with CRM systems (Salesforce preferred), • Strong communication, presentation, and negotiation skills, • Ability to manage multiple accounts with precision and attention to detail, • Clean driving and criminal record, • Bachelor’s degree in Business Administration or related field (preferred), • Systems: Microsoft 365 and Salesforce, • Travel: 80–90% within assigned territory (customers, trade shows, associations), • Monday–Friday schedule, • 90% company-paid medical and dental insurance after 30 days, • 401(k) with up to 4% company match, • Paid holidays and PTO

Job Description We are looking for a qualified Sales Account Manager to join our team. You will be responsible for developing long-term relationships with clients and overseeing sales. As a Sales Account Manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication, self-motivating skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships. Responsibilities: • Manage a portfolio of accounts to achieve long-term success, • Develop positive relationships with clients, • Act as the point of contact and handle customers’ individual needs, • Generate new business using existing and potential customer networks, • Resolve conflicts and provide solutions to customers in a timely manner, • Report on the status of accounts and transactions Requirements: • Work experience as a Sales Account Manager or Customer Service Representative, • Hands on experience in sales and an ability to deliver excellent customer experience, • Knowledge of ClubReady/MindBody software is a plus, but not required, • Understanding of sales performance metrics, • Excellent communication and computer skills, • An ability to answer inquiries on time, • Business acumen with a problem-solving attitude

We are seeking a Manager, Revenue Operations to join our team. Partner with the VP of Revenue Operations to design, refine, and operationalize compensation plans for the Customer Success team. GTM/Revenue Operations role or Management Consulting.

Job DescriptionA Better Built World At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc. For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s. That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution. This idea is resonating. Since we launched in 2022, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started. Hybrid Strategy: We believe the magic of Miter comes from working side by side. Our hybrid approach—four days a week in the office—gives us the chance to connect, brainstorm, and build stronger relationships. One flexible day each week lets us recharge and focus, keeping us energized for the work that matters most. About the Team & How We Work: As an Account Executive at Miter, you’ll be at the frontline of our go-to-market engine—absorbing inbound and partner leads, building relationships with channel partners, and creating outbound opportunities from scratch. You’ll shape and run a repeatable sales process, manage full-cycle deals with mid-market subcontractors, and expand our reach across the industry. We’re not just selling software—we’re helping the people who build America work smarter, faster, and with more confidence. You’ll join a high-ownership sales team where your ideas matter, your impact is visible, and your success shapes how we go to market. You’ll be part of a dynamic, customer-focused team with a win-as-a-team mentality, supporting each other, celebrating wins together, and staying relentlessly focused on delivering value to our customers. What You'll Do: * Manage and drive sales processes for complex products (payroll, benefits, accounting integrations, prevailing wage fringe offsets, labor compliance, etc.) * Drive sales processes with C-Suite stakeholders at mid-market speciality subcontractors (e.g., ~50-500+ employees) * Develop and implement a scalable sales process for future hires * Build strong relationships with core regional channel partners * Attend industry conferences and represent Miter within relevant industry associations What You'll Need: * 2+ years of closing experience, with a proven ability to drive sales processes and exceed quota selling complex products * Successful track record in commanding the room with C-Suite stakeholders * Experience in selling into construction or mid-market specialty contractors is a plus * Demonstrated outbound sales experience. You’re comfortable building pipeline from scratch and creating your own momentum * Experience managing partner relationships and co-selling alongside channel or technology partners Our Interview Process: * Recruiter Screen * Hiring Manager Interview * Team Round One on One's * Territory Planning Presentation Our Benefits: * Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages. * Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs. * 401(k) Retirement Plan: Company-matched contributions to help you plan for your future. * Unlimited PTO: Take the time you need to recharge and be your best self. * Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents. * Learning & Development: We offer every employee an annual educational allowance to explore external professional development. * Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs. * Community: Multiple company-wide and team-specific offsites per year. Equal Opportunity: Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $200K - $210K

Job Description Office Manager Are you looking for a rewarding career with one of the best local companies in the plumbing and HVAC industry? You’re in the right place! At PAC Plumbing, Heating, & A/C, we treat our employees like family. Our team members enjoy competitive benefits and cutting-edge training from our master technicians. Join the PAC Plumbing, Heating & A/C Family… Come Grow with Us! Our Office Manager will evaluate customer calls and match the right technician to every job. We need a positive team member who will go above and beyond for our customers and our staff, who has a perpetually friendly, can-do attitude to join our growing team! At PAC Plumbing, Heating & A/C we are committed to the proper training and mentoring of our staff. You will receive hands-on training, side-by-side with your supervisor, and benefit from Nexstar Network’s proven training program that provides you with your own Coach! What we offer: • Competitive salary, • Amazing 401k, • Your birthday is a paid day off!, • Paid wellness days, • Holiday and vacation pay, • Paid training, • Profit-sharing program, • Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls., • Relay accurate information to technicians, ensuring proficient, quality customer experiences., • Manage the whereabouts and needs of every technician in the field., • Record the results of each service call and create report summaries for senior management., • Be professional and establish customer rapport, encouraging repeat business., • Respond to customer requests, resolving issues, and promoting the brand., • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders., • Develop a proven track record in customer service., • IT competent; good typist and proficient with phone systems., • Highly organized with exceptional follow-through abilities., • Strong verbal and written communications., • Ability to build trust, diffuse conflict and hold others accountable., • Personality that blends well with a fast-paced, goal-driven environment. Powered by JazzHR yZRpamLyOU

Job Description We are New Castle Building Products, and we have raised the bar within the commercial building materials industry from Baltimore to Massachusetts across our 20+ locations. We thrive on the idea that customer service and speed are the keys to our success. Our location based in Long Island City is seeking a full time Outside Sales Representative - Waterproofing. This person will be responsible for generating new business in the Waterproofing market segment via prospecting and leveraging existing relationships. In this role candidates should have an outgoing pioneering personality, good communication skills and like to work with the public. Job Requirements • Work to generate new accounts, this position requires a “Hunter” mentality, • Road Sales; generating new leads outside of the office, • Provide accurate and prompt quotes, • Follow up on quotes and awarded projects, • Coordinate quotes and deliveries with the inside sales staff, • Help to resolve customer concerns, • Assist the Accounts receivable department in collecting monies when needed, • Attend industry and product related seminars when required, • Preparing computer generated work orders for customers, • Work closely with Branch Manager, • Remain knowledgeable and up to date on changes and developments in the Company’s product lines - Residential experience required, • Ability to schedule and manage workday, meetings, customer visits, etc., • Call on existing customer accounts and increase sales revenues, • Maintaining existing customers by relationship building, • Minimum 5 – 10 years of work experience in the construction industry, • Able to work in a fast-paced environment, • Commitment to the Company’s mission and its core values, • Excellent communication skills, • Previous sales experience preferred, • Unparalleled work environment, • Competitive pay, • Paid vacation and holidays, • Benefits: Medical/Dental/Vision/Life Insurance, • 401(k) with discretionary employer match Powered by JazzHR OLPDRUAHfL

We're hiring a Customer Success Manager (Tinman AI Platform) to support our early SaaS customerslenders adopting Tinman as their modern loan infrastructure. Customer Success, Technical Project Management, Sales Engineer, or Implementation rolesideally in B2B SaaS or fintech. Customer Success Manager

We're looking for a Manager, Customer Success to lead, develop, and inspire a team of client-facing product experts who help our customers get maximum value from AlphaSense. As a leader in our Customer Success organization, you'll partner closely with Account Executives (pre-sales) and Account Manag

We are looking for a highly motivated individual to join our Customer Success team. Customer Success Manager, Ad Sales. Join the Customer Success team within our Advertising Sales business and you'll build the relationships that help grow our business in existing markets and beyond.

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. We're looking for an exceptional Enterprise Customer Success Manager to join the team at Too Good To Go to lead the US partnerships. Advocacy and Impact: Act as the voice of the client with

We are looking to grow our Customer Success and Support team into a group of amazingly skilled folks responsible for refining the customer journey and serving as trusted advisors to our customers. Customer Success Manager - Public Sector. Build Customer Success Best Practices - Define, develop and d

Stragetic Customer Success Manager (West Coast). Location: West Coast, San Francisco Bay Area preference.

As our first Customer Success Manager, you will report to the CEO and work closely with him and our Support and Sales team on client onboarding, retention, upsells, and overall customer satisfaction. You have at least 1 year of experience in a Customer Success Manager role (or similar) and can point

You will be a pivotal player in creating exceptional customer experiences while driving business growth and efficiency. Own pre-sales, after-sales, and customer satisfaction initiatives, while driving growth through next-generation solutions. Familiarity with hardware IT industrial customer bases an

As the Account Manager, you'll play a critical role in driving customer success and business growth. You'll identify growth opportunities within your accounts, acting as a trusted advisor, guiding customers through their financial transformation journeys using our cutting-edge FP&A solutions.

Develop and deliver engaging customer presentations and training sessions helping the customer to understand ways to leverage RudderStack and the impact of their customer data. Customer Success Manager - US Remote (West Coast) – join RudderStack in a remote-first capacity, with preference for the

Senior Product Marketing Manager. Partner with Product, Sales, and Customer Success to plan and execute go-to-market launches for new features and products. We are equipping fund managers with intuitive, flexible fund management software, enabling private investment managers to focus on what they do

You’ll be working closely with the founders and customer team to support our existing customers and will have the unique opportunity to help define Rillet’s product. Handle customer inquiries, troubleshoot issues, and ensure timely resolution, interacting with the Product and Engineering teams a

As a customer engagement manager, you will play a central role in developing, planning, and driving execution of executive engagements with the North American customer base. Amazon Web Services (AWS) is seeking a customer engagement manager to join the North American commercial sales team. A success

Optimove's Customer Success Manager (CSM) is a dynamic and essential client-facing role, interacting collaboratively with multiple internal and client stakeholders in the Gaming and Retail verticals. If you're looking for the next step in your career in Customer Success, this could be the right oppo

Proven track record (5+ years) of success as a Customer Success Manager or similar role. We're looking for a Customer Success Manager who will be responsible for managing Nitra's customers and channel partners. Nitra was created by unicorn founders who have successfully scaled to thousands of custom

B2B Enterprise Ownership: own a high-value book of businessprimarily enterprise residential and home services companiesacross onboarding, retention, renewals, and expansion. Enterprise Customer Success Manager. You'll work closely with the CEO and Head of Customer Success to lead strategic rollouts,

Successful candidates will have outstanding communication skills with a proven track record of successfully interacting with customers regarding business and technical interests alike; a strong technical background, especially related to cybersecurity; extensive experience driving concurrent project

Director, GTM Operations And Analytics. The Director of GTM Operations and Analytics is a senior-level manager of people role who will work closely with the field and will represent sales go-to-market cross-functionally to partners from Marketing, Customer Success & Support, Product, and Finance. Wo

Revenue Operations Manager, Customer Success. We're looking for a results-oriented individual who can drive operational excellence across our Client Success and Technical Solutions teams (Post Sales) and bring a data-driven perspective to drive customer value, accelerate revenue, and improve team pr

The Key Account Manager position is a critical part of our Customer Success team and will be a key advocate for our customers, helping On the Stage ensure we are consistently building a product that meets and exceeds their expectations. Implement platform through a measured project plan for new key

Senior Account Manager, Large Customer Sales, B2B, Retail. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies.

As a Senior Customer Success Manager, you will partner with customers to drive value through adoption of Persado's platform, collaborate daily, build relationships, track success metrics, and identify growth opportunities. Be an advisor, expert and evangelist of Persado products and testing methodol

We're looking for a Customer Success Manager, Strategic to join our Client Success team. You will partner with sales managers and account managers to develop and execute strategies that focus on using Similarweb data to solve for a specific customer need. Customer Success Manager, Strategic.

Deliver outstanding customer outcomes, demonstrated through successful product deployments, increased adoption, and high customer satisfaction levels. We are seeking an experienced Customer Success Manager to join our dynamic team. Experience working with Global 1000 Enterprise customers and managin

As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our Mid Market customers.

The Customer Success (CS) department is the backbone of everything Forter does, and as Manager Of Customer Success you'll lead a team responsible for our Enterprise and Commercial customers. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this custom

Escalations Manager, Customer Success. In this position, you will directly oversee a team of Senior Customer Success Associates (CSAs), and coordinate additional escalation staff during high-volume periods at the beginning of each month. Lead and develop a team of Senior Customer Success Associates,

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. At FactSet, we celebrate difference of thought, experience, and perspective. FactSet participates in E-Verify.

Coordinating the completion of the Signature Success catalog of services as required for your customer.

As an early Customer Success Manager at PermitFlow, you'll work alongside the Head of Customer Success to both support our rapidly-growing customer base and develop and iterate on processes. B2B Software Customer Success Expert. Collaborate with the Head of Customer Success on internal initiatives,

Provide the team with guidance on building and maintaining strong customer relationships; serve as a coach in navigating challenging customer situations through proven Customer Success practices. As a Senior Team Manager of Customer Success, you'll lead, scale, and inspire a team of CSMs responsible

Engineering Manager - Customer Success. It is comprised of three sub-teams: Customer Success Technology, Fulfillment, and Supply Quality. Our Customer Success Technology division is dedicated to ensuring the best post-purchase experiences for every ticket transaction, building tools and resources fo

We're looking for our very first strategic and relationship-driven Customer Success Manager to join our Sales team. Account Management, Customer Success, or a similar customer-facing role in a B2B SaaS or tech. Enable Customer Success: Deliver training and education tailored to customer maturity and

As the Manager of Customer Success, you will lead a team of high-performing Customer Success Managers, ensuring they deliver exceptional value to our customers and consistently exceed retention and growth targets. Customer Success, Account Management, or related customer-facing roles, with at least

Senior Manager, Customer Service. Sesame is seeking a Senior Manager of Customer Service to lead and scale our customer success function with a focus on vendor and BPO management. Customer Service Strategy & Execution: Define and operationalize strategies to enhance customer engagement, retention, a

Ability to handle onboarding, training, and ongoing support.

As a Senior Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. Lead or contribute to internal initiatives that scale our customer success teams, improv

As a senior enablement manager and trainer, you will apply your experience in a customer success role to develop and deliver an enablement strategy and engaging learning experiences globally. Develop customer success training plans aligned to global csm leader and corporate business goals. Senior En

We're looking for a Manager, Product Specialists to lead, develop, and inspire a team of client-facing product experts who help our customers get maximum value from AlphaSense. As a leader in our Customer Success organization, you'll partner closely with Account Executives (pre-sales) and Account Ma