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Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Job Summary Provide support to ensure the efficient and smooth operating functions of the Audiology office. Essential Functions: The following reflects the management’s definition of essential functions for this job but does not restrict the tasks that will be assigned. -Performs responsibilities such as answer, screen, and take messages in a professional and timely manner, taking accurate messages with a high degree of professionalism and courtesy. -Validates and checks eligibility of a patient’s insurance information. -Updates and refiles claims with insurances wherever applicable. -Enters data and scans new patient forms, picture ID, insurances for patients in the audiology program. -Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing. -Opens boxes/packages of daily deliveries from Fed-Ex, UPS, etc., and scans information in the patient’s file. -Prepares weekly bank deposit slip for the owner’s deposit. -Opens, date stamps, and sort's incoming mail. -Prepares and sends outgoing mailings and packages. -Schedules patient appointments as needed. -Handles insurance claims through the software program. -Other job-related duties as assigned by the Office Manager. Skills/Abilities/Knowledge/Work Style: -Accurate keyboard skills. -Ability to have compassion toward patients in a professional manner. -Ability to perform the job in adherence to the highest standards of ethical conduct. -Have knowledge of HIPAA & Patient Confidentiality and improve job performance through continuing education an extremely high regard for confidential and sensitive information. -Ability to work with the Audiology Office Manager and team to manage patient schedules. -A basic knowledge of computers, e.g., Microsoft Word, etc. Key Competencies: -Attention to detail and accuracy -Confidentiality -Teamwork Education and/or Experience: -High School Diploma or equivalent with experience Company DescriptionCapital Region Hearing is an independent audiology practice with an office in North Greenbush and Albany offering a personalized approach tailored to each individual's needs. Staffed by Doctors of Audiology, we are a private practice that offers unbiased treatment recommendations to provide the best suited hearing instruments for our patients.Capital Region Hearing is an independent audiology practice with an office in North Greenbush and Albany offering a personalized approach tailored to each individual's needs. Staffed by Doctors of Audiology, we are a private practice that offers unbiased treatment recommendations to provide the best suited hearing instruments for our patients.

Job Description We are looking for a detail-oriented Accounting Associate to join our dynamic team in Latham, New York. This role plays a vital part in ensuring the financial accuracy and smooth operation of our projects. If you thrive in a fast-paced environment and excel at maintaining order in financial processes, we encourage you to apply. Responsibilities: • Assist in reviewing monthly budgets and analyzing variances between projected and actual financial results., • Review vendor invoices for accuracy, verify contract compliance, and prepare them for authorization using the vouchering system., • Manage accounts payable aging, assemble payment runs, and ensure vendors are paid on time., • Maintain compliance with W-9 documentation and prepare year-end reporting requirements., • Collaborate with department managers and vendors to resolve invoice discrepancies and other financial issues., • Perform account reconciliations, ensuring general ledger control., • Prepare and review internal reports using tools such as Excel., • Generate monthly billings and oversee timely collection of payments., • Retrieve, sort, and distribute daily mail to support operational needs., • Conduct bank reconciliations as required., • Strong organizational skills with the ability to manage multiple priorities effectively., • Proficiency in Excel, Word, and Outlook., • Familiarity with accounting software such as Sage Peachtree or QuickBooks., • Experience with accounts payable (AP) and accounts receivable (AR) processes., • Exceptional attention to detail and accuracy in data entry and invoice processing., • Ability to work collaboratively in a team-oriented environment., • Self-motivated and capable of adapting to a fast-paced workplace., • Prior experience with bank reconciliations and financial reporting is preferred.

Job Description The Addictions Care Center of Albany, Inc. is seeking an Accounting Clerk to join our team. Job Summary: The Accounting Clerk is responsible for supporting the activities of the Fiscal Office and staff with accounts payable, managing deposits, recording transactions in Excel and QuickBooks. Responsibilities: • Assist with daily bank deposits for ACCA and record in tracking sheet, • Process incoming mail and appropriately distribute, • Assist staff with processing invoice transaction entries in Excel and QuickBooks, • Verify the accuracy of invoices and enter transactions in QuickBooks in a timely manner, • Assist with processing ACCA's residential client's personal needs allowance (PNA) payments in compliance with ACCA financial policies and procedures, • Adhere to HIPPA regulations to maintain confidentiality of patient care and business, • Assist with audits by compiling information as needed, • Assist with purchase requests for the administration office, • Attends required staff meetings and trainings Experience Requirements: A minimum of one (1) year in a similar position preferred Skill Requirements: • Excellent communication skills, both written and verbal, with vendors, public, managers and co-workers, • Solid understanding of Excel and QuickBooks, • Organized, excellent attention to detail and time management skills, with the ability to prioritize tasks effectively.

Be part of our success story as a USPS Mail Handler Assistant to perform daily responsibilities with dedication.

MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct destination Receive and sort mail and deliveries Tidy and maintain the reception area Daily Filing as we

MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct destination Receive and sort mail and deliveries Tidy and maintain the reception area Daily Filing as we

Take the next step as our new USPS Mail Clerk to perform daily responsibilities with dedication.

MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct destination Receive and sort mail and deliveries Tidy and maintain the reception area Daily Filing as we

Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments. Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. Pay Range: $19 - $22/hr Depending on current staffing needs, priorities may differ for filling Reception or Telephone Operator duties. Hired with the intent to perform both positions as needed. Greets patients and their guests into the clinic in a prompt, courteous, and professional manner. Serves as a liaison between patients and medical staff. Supports and adheres to the Practice's Core Values, Compliance Program, to include the Code of Ethics and Business Standards. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily. Reception: • Obtain all appropriate forms as required., • Verify/obtain demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system., • Confirm all new patient paperwork, address patients' needs that walk in with or without an appointment., • Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts as necessary., • Postage to outgoing mail, pick up mail from the mailbox, open, date, distribute, and address envelopes as needed., • Identifies no shows and forwards for patient notification (per policy). Notifies necessary staff of any late or early arrivals., • Prepares correspondence, memos, forms, and other typing as requested by supervisor. Prints schedules as needed., • Verifies the end of day balance and cash out, fill out and date deposit slip. Responsible for an accurate account of the money in the cash box and locking its contents in the site safe., • Responsible for batching out at the end of each shift and closing any monetary drawers at the end of each business day., • Maintains lobby area on a neat and orderly manner., • Follows policies and procedures to contribute to the efficiency of the front office., • Responsible for meeting appropriate metrics and a checklist provided by your supervisor., • Arranges for patients to have financial counseling as needed., • Other duties as assigned. Covers for other front office functions as requested., • Answers all incoming calls in a prompt, courteous, and professional manner. Sends messages to the correct distro group., • Provides a pleasant and helpful phone contact for callers., • Takes and relays messages in an accurate and timely manner., • Responds to emergency and urgent calls from patients in an efficient manner. Directs callers immediately to clinical staff as necessary., • Responsible for answering all 3rd party service calls and messages., • Perform functions include triaging calls, connecting/transferring calls, setting up conference calls, instructing users on telephone procedures, and reporting telephone/equipment malfunctions to the appropriate party., • Responsible for rolling the phones on and off night service., • Basic scheduling understanding., • Responsible for meeting appropriate metrics and a checklist provided by your supervisor., • Arranges for patients to have financial counseling as needed., • Other duties as assigned. Covers for other front office functions as requested. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.

Job Description position summary Merjent, Inc. (Merjent) has a need for a motivated land agent based in New York. This will be long-term project opportunity and work is anticipated to start spring 2026. Land agents with capital projects, renewable projects, and transmission line infrastructure and development experience are highly preferred. The land agents will be the point of contact for stakeholders, local governments, and community organizations for proposed or existing projects. The land agents will assist with market expansion initiatives, and negotiate and secure legal land agreements (rights-of-way, leases, easements, fee purchases, right of entry, etc.) necessary for the construction, operation, and maintenance of facilities on behalf of our clients. The land agents must be able to work independently and in a team; be able to manage multiple deadlines; and be able to make decisions that balance the interests of the company and the property owners. This is an excellent opportunity for a career professional to join a growing and exciting service team! Land agents will be based out of Albany, New York and surrounding cities. Preference will be given to experienced land agents local to the project. However, if the agent is not local, per-diem rates will be available and/or there may be opportunities for a relocation fee. The pay rate for these roles will be $30-$45/hour. Pay will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, performance, travel requirements, and business or organizational needs. Retirement and health benefits are available. why Merjent? The Merjent difference is real - it's based on a commitment to our values, which guide us in how we work with clients and each other. Our commitment to quality and professional integrity encompasses everything we do. We are proud of our reputation for delivering quality work and building long-term, trusting relationships with our clients and with regulatory agencies. responsibilities • Serve as the primary point of contact between the client and key stakeholders; managing the acquisition, negotiation, and communication of all types of real property rights related to energy projects., • Negotiate acquisition of easements, leases, fee property, permits and other agreements both for permanent and/or temporary rights, and damages settlement (minor and/or complex damage issues)., • Work with landowners and key stakeholders to understand development limits, access, and other site considerations that could affect a project's layout and installation., • Examine and search public records to determine land ownership, title chain/reports, including the names and addresses of surface owners, tenants, renters, mortgages, etc., • Identify and track project milestones, reporting progress to the leadership., • Analyze local land values for development of the acquisition offer range and a pre-assessment of damage payments., • Analyze existing land rights and determine land rights required for the assigned work., • Represent the client by setting up and/or attending business related meetings with various government or agency officials (state, county, etc.)., • Document all communication and correspondence with landowners including in-person meetings, email, phone, and mail using standard Microsoft Office applications and/or other daily data entry platforms., • Review, understand, and comply with Merjent processes, procedures, and forms with minimal supervision; including adoption of all submitted safety policies/ procedures and completion of all required training for affected staff.qualifications and experience, • Associate's degree with at least 2 years of land services experience in the energy industry., • Experience in capital projects, and transmission line projects preferred but not required., • Title experience is preferred but not required., • Knowledge of real estate principles gained through education and experience., • Ability to work autonomously., • Initiative taker with strong organizational skills., • Demonstrated efficiency in managing multi-disciplinary tasks., • Willingness to travel and work flexible/long hours., • Positive attitude and a desire to work with people of all backgrounds, in all types of environments., • Proactive problem solver with the ability to negotiate and solve complex land related issues and rights., • Exceptional interpersonal communication skills, both written and verbal., • Ability to complete assignments, meet client expectations, and track daily field progress., • Ability to negotiate difficult situations, taking all points of view into consideration to determine the best course of action for Merjent and the client., • Ability to work in both office and field environments., • Microsoft Office applications, mapping platforms such as Google Earth, and ability to interpret and research (abstract) legal documents. E-Verify Merjent, Inc. participates with the United States Customs and Immigration Services (USCIS) E-Verify program. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates interested in applying should submit a completed Application for Employment (cover letter and resume) to merjent.applicantpro.com. Merjent, Inc. is an Equal Opportunity Employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request. Merjent is not accepting unsolicited assistance from search firms for this employment opportunity. Job Posted by ApplicantPro

Job Description Our Mission: Join the Industry Leader in Lifting Solutions At Bishop Lifting Products, Inc., we don’t just move loads – we move industries forward. As the most trusted name in lifting, we’ve been solving routine and complex challenges since 1984 with top-quality products, deep expertise, and unmatched customer service. From wire ropes to rigging, slings, and below-the-hook solutions, we’ve got the gear and the grit to support America’s toughest jobs. With 40+ locations nationwide, a growing team, and a culture built on safety, service, and teamwork, Bishop Lifting is where hard work meets opportunity. Be part of a company that’s lifting the industry – and our people – to new heights. Position Summary The Branch Administrative Coordinator provides high-level administrative and clerical support to the branch team, helping keep daily operations running smoothly and efficiently. This position handles invoicing, credits, and customer portal updates, while also supporting general office functions such as answering phones, processing paperwork, and assisting with purchasing, scheduling, and internal reporting. This role requires a self-starter who thrives in a fast-paced environment, is highly organized, and takes pride in accuracy and follow-through. The ideal candidate is a “go-to” person who enjoys wearing many hats and contributing to the overall success of the branch. Key Responsibilities: * Prepare and process customer invoices, credits, and adjustments accurately and on time. * Maintain and update customer and vendor portals, ensuring current order status, pricing, and documentation are uploaded as required. * Answer and route incoming calls, greet visitors, and provide excellent customer service to internal and external contacts. * Support sales and operations teams with order entry, PO creation, delivery scheduling, and general documentation. * Monitor and reconcile open orders, backorders, and credits to ensure timely resolution. * Assist with filing, recordkeeping, and document retention in both paper and digital formats. * Handle mail, shipping, and receiving coordination, ensuring accuracy and prompt processing. * Maintain office supplies, PPE inventory, and branch forms/logs. * Help with basic accounting and reporting tasks such as expense coding, time entry review, and data entry into company systems. * Collaborate with other departments to ensure consistent communication and smooth workflow. * Support branch events, training sessions, and safety meetings as needed. Job Requirements: * 3+ years of administrative or clerical experience (industrial, construction, or service industry preferred). * Strong computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook). * Experience with ERP systems, customer portals, or invoicing platforms required. * Excellent attention to detail, organization, and time management skills. * Ability to multitask and prioritize while maintaining accuracy. * Strong communication and customer service skills, both in person and over the phone. * Dependable, proactive, and able to work both independently and as part of a team. Bishop Lifting Products, Inc. and it’s subsidiaries are an Affirmative Action and Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Are you looking for an opportunity to become part of a rapidly-growing industry? Bishop Lifting Products, Inc. is looking for talent that will hold true to our mission while maintaining the safety and knowledge that we have valued since we were founded in 1984. Apply today! We’re ready to help you start your new career path.

Job DescriptionCompany: AKIVA AI Location: Albany, Schenectady, Troy, Rensselaer, Glens Falls, or Saratoga, NY (Onsite) Pay Range: $19.00 $24.00/hour (DOE) Employment Type: Contract / Temporary (Full-Time, MonFri, 8:00 AM 4:00 PM) About AKIVA AKIVA is an AI-native engineering firm specializing in enterprise services, domain-specific solutions, and high-performance infrastructure from strategy through deployment. We build innovative systems that drive measurable results for commercial enterprises and government agencies. Position Overview AKIVA is seeking an experienced Administrative Assistant to provide temporary administrative support at a public sector client site in New Yorks Capital District. You will be the backbone of daily office operations, handling phones, correspondence, scheduling, data entry, and document management. This role is ideal for a detail-oriented professional who thrives in a fast-paced office environment. As an AKIVA team member, you will be equipped with AI-powered productivity tools including Microsoft Copilot and specialized AI assistants for document drafting, email management, and data organization. Training is provided. Key Responsibilities Manage multi-line phone systems, route calls, and take accurate messages Perform data entry, typing, filing, and document preparation with high accuracy Coordinate scheduling, meeting logistics, and calendar management Prepare correspondence, memos, and reports using Microsoft Office Suite Manage incoming and outgoing mail and package distribution Maintain organized filing systems (physical and digital) Assist with copying, scanning, and other administrative tasks as assigned Leverage AI-powered tools provided by AKIVA to accelerate document drafting, data organization, and scheduling tasks Required Qualifications 12 years of administrative or office support experience Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Strong typing skills (50+ WPM) with high accuracy Excellent verbal and written communication skills Ability to multitask and prioritize in a deadline-driven environment Professional demeanor and strong organizational skills Must pass background check and drug screening Valid work authorization required Preferred Qualifications Experience in a public sector or government agency setting Familiarity with transportation or transit authority operations Experience with document management systems Comfort with AI-powered productivity tools (training provided) What AKIVA Offers Competitive hourly pay with weekly or bi-weekly pay options AI productivity tools and training provided at no cost to you Professional development and skill-building opportunities Supportive management team with veteran-owned company values Potential for permanent conversion based on client needs and performance Join Our AI Innovation Network Interested in staying connected with AKIVAs AI initiatives, research, and opportunities? Join our AI Innovation Network here: Equal Employment Opportunity Statement AKIVA is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, national origin, age, physical disability, marital status, military and veteran status, or any other characteristic protected by applicable law. We believe that diversity among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people within a qualified candidate pool. AKIVA is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).

Job Description Job Summary: The Agency Client Service & Administrative Assistant is a vital front-line support role responsible for creating a welcoming environment for clients and efficiently managing daily administrative tasks. This position ensures smooth communication flow, meticulous record-keeping, and robust support for the principal agent, allowing the agency to maintain high service standards during a critical staffing period. The ideal candidate is organized, possesses excellent communication and interpersonal skills, and is dedicated to supporting the agency's operational needs. What an Unlicensed Representative Can Do: It is crucial to understand the limitations of an unlicensed role. This individual CANNOT: • Discuss specific policy coverages, limits, or exclusions., • Offer advice or recommendations on insurance products., • Interpret policy language or terms., • Bind coverage or make any changes that legally require a license. Key Responsibilities & Duties (Daily/Weekly): I. Client Welcome & Communication Gatekeeper: • Answer all incoming phone calls promptly and professionally, directing inquiries to the appropriate licensed agent., • Greet and assist walk-in clients and visitors, ensuring they feel welcomed and their needs are addressed by the correct party., • Manage the general agency email inbox, forwarding relevant emails to you and responding to non-insurance-specific inquiries., • Take accurate messages and ensure they are promptly relayed to you., • Perform data entry to update client contact information and log all client interactions (without making policy changes) in the agency management system (AMS)., • Maintain organized electronic and physical client files, ensuring all documents are correctly filed and easily retrievable., • Assist with basic billing inquiries, such as confirming payment due dates or directing clients to carrier payment portals (without interpreting policy or billing impacts)., • Send requested documents including ID cards, binders, etc., • Manage office supplies, ordering as needed to ensure smooth operations., • Gather necessary information from clients (e.g., updated vehicle information, new property details, demographic changes) to assist you in processing policy changes or preparing quotes., • Schedule appointments for clients with you for reviews, new business discussions, or policy changes., • Assist in preparing basic presentation materials or assembling policy documents under your direct supervision., • Strictly adhere to all agency policies regarding client confidentiality and data security., • Experience: 1-2 years of administrative support, receptionist, or customer service experience, preferably in a professional office environment., • Licensing: No insurance license required., • Technical Skills: Proficient in Google Workspace Suite (Gmail, Calander, etc.), • Exceptional verbal and written communication skills., • Friendly, professional, and welcoming demeanor., • Strong organizational skills and attention to detail., • Ability to multitask and manage time effectively in a busy environment., • Reliable, punctual, and proactive with a strong work ethic., • Ability to maintain confidentiality.

Job Description TITLE: Support Specialist – Property & Casualty LOCATION: Headquarters REPORTS TO: Operations Manager – Property & Casualty CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE30 ($20.00 - $30.19 per hour) AVAILABILITY: Monday – Friday 8:30am-5:00pm Position Summary: The Support Specialist plays a critical behind-the-scenes role, supporting the team and agency leadership by managing policy transactions, processing carrier downloads and commission statements, supporting licensing and regulatory compliance, and ensuring data integrity across both Commercial and Personal Lines. This position directly contributes to operational efficiency, compliance, and financial accuracy through consistent, detail-oriented work. Key Responsibilities: • Monitor carrier download activity in Applied Epic, resolve suspense issues, and manually retrieve missing documents from carrier portals when needed., • Enter and update policy data including new business, renewals, endorsements, cancellations, and non-renewals with accuracy and timeliness., • Manage policy data and documentation with precision by entering and maintaining policy records across the full lifecycle—new business, endorsements, cancellations, and renewals—while reviewing coverage details, limits, class codes, and producer assignments for accuracy., • Review policies and endorsements to ensure correct coverages, limits, class codes, and agent/producer assignments are reflected in the system., • Download and reconcile commission files, flag discrepancies, and coordinate with accounting as needed., • Support financial accuracy through accurate policy entry, billing reconciliation, and assistance with end-of-month accounting processes., • Oversee agency and individual licensing and continuing education tracking by managing renewal timelines and monitoring continuing education requirements for licensed staff, ensuring regulatory compliance across all applicable jurisdictions., • Provide general administrative and operational support to the Account Management and Operations teams as needed., • Assist with internal audits to maintain data integrity and ensure policies and workflows align with agency standards., • Maintain and update agency templates and document formats within the agency management system to support consistency., • Contribute to acquisition due diligence efforts by assessing client and policy datasets, documenting findings, ensuring successful data migration and setup within the agency management system., • Support leadership by generating and disseminating accurate monthly reports for internal management and designated third parties as required., • Assist account managers and sales staff by providing support with quoting new or replacement insurance policies as needed., • Process the agency’s daily incoming mail and answer incoming overflow phone calls as needed. Qualifications & Competencies: • High School graduate (or GED) required., • Associate’s degree (Insurance/Risk Management, Business, Finance, Accounting or related field) preferred., • Professional designations in Insurance preferred., • Must have valid Property & Casualty (P&C) license or must obtain within 30–60 days of hire. Ongoing compliance with continuing education requirements is required to maintain the license in good standing., • 2–5 years of personal and/or commercial lines account handling or CSR experience in an agency or broker environment., • Familiarity with agency management systems (Applied Epic, preferred) and insurance carrier portals preferred., • Strong attention to detail, organization and time management skills is essential., • Trusted to handle sensitive PII/financial data. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job DescriptionSalary: $22-$24 Open the Door to Your Future with Clopay Corporation & CornellCookson At Clopay Corporation, we are more than just North Americas largest residential and commercial garage door manufacturerwe are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business. Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada ensuring that we deliver the right door for every opening from homes to businesses and beyond. By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "Americas Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers. We currently have an opening for a Customer Service Representative in our Albany location. Responsibilities include: In this position, the successful candidate will perform the following job responsibilities: • Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls., • Assist in pricing of quotes and orders under automation system controls., • Balance daily invoice edit., • Audit open order reports weekly., • Follow up on customers' claims for credit., • Manage all system invoicing on COD and open-term accounts., • Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes., • Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables., • Distribute all incoming and outgoing mail., • Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters., • Various administrative duties Job Requirements: • A high school degree is required, along with a minimum of 3-5 years of customer service experience, preferably in a manufacturing environment., • Basic computer skills are required with a familiarity of Microsoft Office Products., • Previous clerical or office experience is beneficial. Why Choose a Career With Us? We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success. Our team members thrive because we prioritize: • Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries., • A Culture of "Whats Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve., • Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team., • A Legacy of Expertise: Join our "Pioneer Club"a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career., • Commitment to Innovation: We arent just keeping up with industry trends; were setting them. Whether its our exclusive WINDCODE technology or our award-winning designs, we provide the tools for you to do your best work., • Community Focused: Our success is linked to the well-being of our neighbors and communities. Through our partnership with Habitat for Humanity, Clopay employees help provide homes and security to families in the communities where we live and work. Equal Employment Opportunity

Job DescriptionDescription: Job Title: Member Services Representative Department: Membership Work Location: Albany and/or Troy Clubhouse Reports to: Membership Director Salary: $15.50-$16.00/hr Hours & Schedule: 15-25 hours/ week hours may vary based on hours of operation Classification: Part-Time, Non-Exempt Benefits: Sick leave, Supplemental health insurance, New York Paid Family Leave benefits, employee assistance program (EAP), and eligibility for additional third-party discounts. Organizational Values At the Boys & Girls Clubs of the Capital Area (BGCCA), you’ll find more than just a job. You’ll be part of realizing our mission to inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible and caring citizens. Our team works together to ensure that youth in the Capital Area are given an opportunity to succeed and flourish in today’s fast paced environment. Overview of Your Role The primary function of the Member Services Representative will be to deliver professional customer service, relationship building and sales skills to create a welcoming environment at BGCCA. The incumbent will provide in-depth information related to BGCCA programs, activities, and special events while assisting with the attraction and retention of members, including the collection and processing of monetary transactions and information for members, participants and guests. The position also supports data collection and analysis systems and may assist with other administrative or clerical support activities as assigned. KEY ROLES (Essential Job Responsibilities): The following job functions are considered essential for this position: • Greet and welcome guests as soon as they arrive at the office and notify appropriate staff of visitors., • Maintain office security by following safety procedures and controlling access via the reception desk. (manage intercom system, monitor logbook, assist with main office security systems), • Maintain electronic and hard copy filing systems, ensuring accuracy and timely updates for easy information retrieval., • Keep updated records of office cash handlings and store all records appropriately., • Provide basic and accurate information regarding Club programs/events in-person and via phone/email., • Answer, screen, and forward incoming phone calls professionally, • Manage and update general voicemail/message service and receive and distribute messages accordingly., • Receive, sort, and distribute daily mail/deliveries., • Respond to and follow procedures for incidents and emergencies as the main point of contact., • Act as the main point of contact for all Club-Main Office communications, including incident/injury reporting to external providers as necessary. Fast-paced office environment serving as the primary reception and communication hub. Regular interaction with diverse populations including youth members, families, staff, and community partners. May involve handling cash transactions and confidential information. TRAVEL REQUIRED: No regular travel required. Occasional local travel between Albany and Troy locations may be requested based on operational needs. RELATIONSHIPS: Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions. External: Maintains contact as needed with external community groups, schools, members’ parents and others to assist in answering questions or resolving issues that might arise. Requirements: CREDENTIALS, SKILLS/KNOWLEDGE REQUIRED: Education and Experience: • High School Diploma or GED required, • Associate's degree preferred, • Minimum 1 year experience in member services and/or customer service, • Experience with computers, software, phone systems, and data management preferred, • Excellent verbal and written communication skills, • Excellent interpersonal and customer service skills, • Ability to work independently and in a team-oriented environment, • Strong analytical and problem-solving skills, • Excellent organizational skills and attention to detail, • Ability to prioritize tasks appropriately, • Excellent time management skills with proven ability to meet deadlines, • Ability to function well in a high-paced and at times stressful environment, • Proficient with Google Office Suite or related software, • Cash handling experience preferred, • Must pass a comprehensive background check, including fingerprinting, child abuse clearance, and sex offender registry check, as required by BGCCA. PHYSICAL REQUIREMENTS: This position may require: • Standing/walking for up to 6 hours per day, • Ability to lift and move up to 25 pounds, • Fine motor coordination for computer work and filing, • Regular verbal communication with children, staff, and parents, • Visual acuity to monitor office activities and review documents The Boys & Girls Clubs of the Capital Area is an Equal Opportunity Employer and is committed to recruiting and hiring a diverse workforce. Persons from diverse backgrounds including communities of color, people with disabilities, and the LGBTQ+ community are encouraged to apply.

Job DescriptionAbout Us At Girl Scouts of Northeastern New York, we work every day to empower girls, strengthen communities, and create meaningful experiences for our members and volunteers. We are seeking a Manager, Member Support who is passionate about customer service, thrives in a fast-paced environment, and is excited to help shape operational excellence across our council. About the Role The Manager, Member and Customer Support, oversees our case management processes and customer service activities for Girl Scout members. You will lead a team of Member Support Specialists and collaborate closely with organizational leaders, program teams, IT partners, and external vendors to strengthen the overall customer experience. This role is also the technical subject matter expert for our customer service system (Salesforce) and facility rentals platform. The hourly rate range for this position is $23-$24 per hour, depending on experience. Key ResponsibilitiesCustomer Service & Case Management • Lead the implementation of case management pathways with a goal of 70% first-contact resolution., • Ensure accurate documentation of all interactions and maintain customer service data integrity., • Analyze case volume to identify trends and recommend process improvements., • Maintain up-to-date knowledge of GSUSA and GSNENY protocols, contributing quarterly updates to the Knowledge Library., • Provide backup case support across multiple departments as needed.Property Rentals Management, • Oversee rental and loan-out processes for equipment and council-owned spaces, ensuring smooth coordination from booking to return., • Process payments, usage requests, and follow-up surveys., • Identify and report property-related concerns and support data tracking for rental analytics.People Leadership, • Supervise, coach, and develop Member Support Specialists., • Set clear expectations, conduct regular check-ins, and track team performance., • Manage team workflows to ensure consistency and quality.Office Operations & Front Desk Leadership, • Oversee staff coverage for our three offices to ensure a positive reception/front-desk experience for visitors., • Monitor security protocols, including facility access, door procedures, and key systems., • Manage inventory of office supplies and support daily operational needs., • Oversee mail processing, bank deposits, inventory maintenance, and equipment repair reporting.Required Qualifications, • Minimum of 3 years of customer service experience., • At least 1 year of experience using Salesforce., • Prior supervisory experience (minimum 1 year) with proven success., • Excellent written and verbal communication skills., • Strong time-management skills and ability to manage multiple deadlines., • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)., • Ability to occasionally work evenings or weekends., • Willingness to travel to off-site locations., • Ability to lift up to 25 lbs., • Clean driving record.Why Join GSNENY?, • Make a real impact on youth and community engagement., • Be part of a mission-driven, collaborative, and values‑based organization., • Grow your skills in leadership, operations, and customer experience. Pbde2oJDKB

Job DescriptionBenefits: • Opportunity for advancement, • Paid time off Job Title: Graphic Designer Commercial & Large Format Printing Location: Castleton, NY Job Type: Temporary full time with possibility to become permanent full time Department: Production / Prepress Position Overview We are seeking a detail-oriented and creative Graphic Designer with experience in the printing industry, specializing in commercial and large format printing. This role bridges design and production, ensuring all artwork is visually compelling, print-ready, and optimized for a variety of substrates and output methods. The ideal candidate understands both creative design principles and printing requirements. Key Responsibilities Collaborate with clients to translate concepts into high-quality printed materials. Design and prepare artwork for commercial print (business cards, brochures, flyers, catalogs, direct mail, etc.) and large format applications (banners, signage, trade show displays and vehicle wraps). Set up and preflight files to ensure accuracy, color consistency, and print readiness (bleeds, trims, resolution). Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment. Ensure proper file organization, archiving, and version control, and ability to pull previous print jobs from archives Print approved artwork on Ricoh digital printers according to specifications on the job ticket. Required Qualifications Associates or Bachelors degree in Graphic Design, Visual Communications, or related field (or equivalent experience). 2+ years of experience in a print-focused design role (commercial and/or large format preferred). Proficiency in Adobe Creative Suite (Illustrator, InDesign, Photoshop). Strong understanding of print production processes, including digital and offset printing. Experience with prepress workflows and (Fiery) RIP software is a plus. Knowledge of color management (CMYK, Pantone, ICC profiles). Excellent attention to detail and strong organizational skills. Ability to work independently and as part of a team. Preferred Skills Experience designing for large-scale formats and environmental graphics. Familiarity with Ricoh digital and wide-format printers, plotters, and finishing equipment. Basic knowledge of materials (papers, vinyl, rigid substrates, laminates). Understanding of file preparation for specialty applications like die-cutting and vehicle wraps. Strong communication and client-facing skills. Work Environment This job is an on-site daily position. Fast-paced print production setting. May require occasional overtime to meet project deadlines. Compensation & Benefits Competitive salary based on experience. Opportunities for professional growth and skill development. How to Apply Please submit your resume, portfolio (including print samples if available), and a brief cover letter outlining your relevant experience.