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Sales and Wholesale coordination: Coordination of sales campaigns in the showroom Conducting sales appointment during markets Development of strategic commercial plans by brand Management of specific customer requests Integration of collections on B2B platforms Development of the client portfolio for the U.S. market Organization and participation in trade shows Forecasting and budgeting by brand and client Sales data analysis and preparation of end-of-season reports Follow-up on deliveries, invoicing, and payments Showroom organization: Organize and maintain the showroom Set up collections in the showroom Assist with merchandising Maintain a comprehensive understanding of all collections to effectively represent the brands. Customer service: Welcome customers to the showroom Follow up on special customer requests (e.g., product labeling, pricing, collection information, shipping) Proactively schedule and manage showroom appointments Trade show preparation: Assist in the planning and preparation of trade shows Your profile: Previous wholesale experience required You have an interest in and understanding of the luxury and fashion industry You are proficient with the PACK OFFICE You are organized, detail-oriented, and eager to learn You thrive in a small, international team and wish to grow within a dynamic company Proficiency in French is a plus You must be able to work legally (US citizen or green card holder)
Veronique is looking for a Sales Support Assistant to help manage primarily support the Sales Team and manage back-office functions. The role is focused on managing post-sales closing activities. There is opportunity for account management too, based on performance. Responsibilities Customer and Visitor Support: - Answering calls and assisting customers, including connecting them to the team members - Handling basic customer inquiries (e.g., shipment schedules, product arrivals) - Receiving and distributing mail/packages, - Attending to visitors (e.g., providing refreshments, connecting with team members) Out-of-office Tasks: - Handling pickup and drop-off, based on team members’ requests Shipping Tasks: - Domestic Shipping: Packaging, labeling, and coordinating with logistics companies, sharing commercial invoices and tracking numbers with customers, and confirming successful delivery - Global Shipping: Preparing labels, adjusting invoices, and checking for errors on items for global shipments Sample Organization and Management: - Preparing showrooms and samples for meetings and organizing them afterward - Labeling pouches and tagging samples - Updating new sample lists and recording returns, rejections, and repaired items Order Requests and Confirmation Emails: - Follow team members' instructions to prepare order requests and communicate with respective stakeholders - Supporting the full sales process, with opportunity to potentially manage customers based on performance Qualifications Required Qualifications: - Experience in sales or sales support, logistics, and customer service - Strong communication and collaboration skills - Being a team player and helping where needed - High attention to detail and ability to handle tasks simultaneously - Ability to learn quickly and efficiently while managing various tasks - Ability to adapt to high-pace, changing work environments and business needs - Ability to manage and clean data, as needed - Basic computer skills (MS Office, etc.) Preferred Qualifications: - Experience in logistics or shipping is preferred - Experience working in a multinational environment - English communication skills are a strong plus