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Job Description JOB TITLE Floater Infant & Toddler Teacher PROGRAM Urban Strategies Early Head Start REPORTS TO Center Manager SALARY $18.42 Hourly LOCATION Houston, TX JOB TYPE On-Call WORK SCHEDULE On-Call General Description The Floater Infant and Toddler Teacher will support teachers to promote and develop the infant and toddler in the social, emotional, physical, cognitive, and linguistic growth and development of infants and toddlers. They ensure learning environments are nurturing spaces that support the development of all children by providing responsive care giving in a well- organized and managed environment. Provide an educational and development focused environment and are responsible for age-appropriate classroom management. They build strong relationships with families by supporting parent-child relationships that are key to children's healthy development, school readiness, and well-being. The Floater Teacher is assigned to a classroom and the assignments change according to the center’s need. About You The ideal candidate for our program is self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education. Minimum Qualifications • High School Diploma or GED., • Upon hire, agree to enroll and complete a Child Development Associate Credential (CDA) program. (Tuition assistance may be available depending on funding availability)., • Bilingual (English and Spanish)., • Basic computer skills., • Must have a valid Driver’s License, Personal Vehicle and Liability Insurance required. In states in which public transportation is utilized a valid state ID is required. Preferred Qualifications • Child Development Associate (CDA) credentialed in Infant and Toddler (current), • Associate Degree, or other qualifying education in Child Development, Early childhood Education, or similar, • Minimum two (2) years, recent, paid, and successful experience working in a childcare or preschool setting., • Knowledge of Head Start Performance Standards. What You’ll Be Doing • Be familiar with and adhere to the Head Start Program Performance Standards, State of Texas licensing requirements, and agency’s policies and procedures., • Maintain an open, friendly, professional relationship with all staff and families, to include respect for culture, diversity, and ethnicity., • Ensure the safety of all children and staff by complying with written safety standards., • Ensure the confidentiality of practices., • Provide teaching staff with breaks as assigned by supervisor., • Establish and maintain a healthy and safe indoor and outdoor environment for children:, • Conduct daily playground health and safety monitoring., • Set-up and clean-up playground, daily., • Detect and report signs of illness, discomfort, and unusual behavior of children to Teachers or Family Advocate., • Follow organizational process for complying with mandated reporting of suspected child abuse/neglect., • Keep classrooms, storage areas, and office space neat and clutter free., • Follow all health and safety policies and procedures established by the program., • Report any safety hazards observed indoors and outdoors., • Keep direct supervision and safety of all children., • Create a pleasant, inviting atmosphere in which the child feels comfortable, supporting the ethnic and cultural backgrounds of children., • Practice Standards of Conduct and guidance techniques as defined in the Discipline Policy and Procedures., • Assist Teachers in the implementation of the curriculum and teaching experience., • Always assure a nurturing and language rich interaction and environment that facilitates maximum social and emotional development., • Parent, Family & Community Engagement:, • Assist with food services and classroom needs as requested., • Attend meetings, trainings, and appropriate professional development activities., • Assure general maintenance and security of facility and assist with inventory of equipment and supplies., • Assist with classroom laundry., • Conduct daily routine cleaning that includes refilling and stocking classroom/restroom supplies., • Complete other related activities and duties assigned. PHYSICAL DEMANDS Ability to see at normal distance, hear normal conversations and sounds and use hands and fingers to fill out required forms. Ability to lift infants and toddlers weighing up to forty (40) pounds, twenty (20) pounds overhead and forty (40) pounds from waist to shoulder; occasional lifting of fifty (50) pounds is required and must be able to push/pull up to fifty pounds horizontally. Ability to sit on the floor, bend at the waist, kneel and/or stoop 75% of the time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as the staff disability does not create an undue risk of injury to any enrolled children in the classroom. About Urban Strategies Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America. COMPANY CULTURE Our work is driven by our three core values: • Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth., • Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities., • Remote work for eligible positions., • Medical and Dental is paid 95% by company and 5% by employee (individual or family)., • Vision is covered 100% (individual or family)., • 401K matched contributions up to 4%., • Employee Assistance Program., • Vacation time is generous but varies depending on program and position., • 9 Sick Days and 11 Holidays., • Every teammate gets long and short-term disability free., • Positions that require laptops, the company provides one., • Employment is conditional pending satisfactory results of all required tests and background checks. Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. To apply: Please visit Contact us with any questions at Recruiting at symbol urbanstrategies.us Equal Opportunity Employer

Job Description Job Description: Assistant Infant & Toddler Floater JOB TITLE Assistant Infant & Toddler Floater PROGRAM Early Head Start REPORTS TO Center Manager SALARY $15.35 hourly LOCATION Houston, Texas JOB TYPE On-call WORK SCHEDULE On-call General Description The Assistant Floater will support teachers to promote and develop the infant and toddler in the social, emotional, physical, cognitive, and linguistic growth and development of infants and toddlers. They ensure learning environments are nurturing spaces that support the development of all children by providing responsive care giving in a well- organized and managed environment. Provide an educational and development focused environment and are responsible for age-appropriate classroom management. They build strong relationships with families by supporting parent-child relationships that are key to children's healthy development, school readiness, and well-being. The Floater Teacher is assigned to a classroom and the assignments change according to the center’s need. About You The ideal candidate for our program is: • A self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education. Minimum Qualifications • High School Diploma or GED., • 1 Year of recent, paid, and successful experience working in a childcare, preschool or school setting., • Basic computer skills., • Must have a valid Driver’s License, Personal Vehicle, and Liability Insurance required. In states in which public transportation is utilized, a valid state ID is required. Preferred Qualifications • Child Development Associate (CDA) credentialed in Infant and Toddler (current), • Knowledge of Head Start Performance Standards., • Bilingual (English and Spanish). What You’ll Be DoingESSENTIAL FUNCTIONS • Be familiar with and adhere to the Head Start Program Performance Standards, State of New York licensing requirements, and agency’s policies and procedures., • Maintain an open, friendly, professional relationship with all staff and families, to include respect for culture, diversity, and ethnicity., • Ensure the safety of all children and staff by complying with written safety standards., • Ensure the confidentiality of practices. POSITION SPECIFIC DUTIES AND RESPONSIBILITIES, • Provide teaching staff with breaks as assigned by supervisor., • Establish and maintain a healthy and safe indoor and outdoor environment for children:, • Conduct daily playground health and safety monitoring., • Set-up and clean-up playground, daily., • Detect and report signs of illness, discomfort, and unusual behavior of children to Teachers or Family Advocate., • Follow organizational process for complying with mandated reporting of suspected child abuse/neglect., • Keep classrooms, storage areas, and office space neat and clutter free., • Follow all health and safety policies and procedures established by the program., • Report any safety hazards observed indoors and outdoors., • Keep direct supervision and safety of all children., • Create a pleasant, inviting atmosphere in which the child feels comfortable, supporting the ethnic and cultural backgrounds of children., • Practice Standards of Conduct and guidance techniques as defined in the Discipline Policy and Procedures. Curriculum/Assessment/Teaching and Learning Environment, • When covering teacher breaks:, • Assist Teachers in the implementation of the curriculum and teaching experience., • Always assure a nurturing and language rich interaction and environment that facilitates maximum social and emotional development. Parent, Family & Community Engagement:, • Provide an atmosphere that promotes and reinforces parental engagement. Modeling appropriate behavior and positive guidance techniques. Other tasks and responsibilities:, • Assist with food services and classroom needs as requested., • Attend meetings, trainings, and appropriate professional development activities., • Assure general maintenance and security of facility and assist with inventory of equipment and supplies., • Assist with classroom laundry., • Conduct daily routine cleaning that includes refilling and stocking classroom/restroom supplies., • Complete other related activities and duties assigned. PHYSICAL DEMANDS Ability to see at normal distance, hear normal conversations and sounds and use hands and fingers to fill out required forms. Ability to lift infants and toddlers weighing up to forty (40) pounds, twenty (20) pounds overhead and forty (40) pounds from waist to shoulder; occasional lifting of fifty (50) pounds is required and must be able to push/pull up to fifty pounds horizontally. Ability to sit on the floor, bend at the waist, kneel and/or stoop 75% of the time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as the staff disability does not create an undue risk of injury to any enrolled children in the classroom. About Urban Strategies Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America. COMPANY CULTURE Our work is driven by our three core values: • Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth., • Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities., • Remote work for eligible positions., • Medical and Dental is paid 95% by company and 5% by employee (individual or family)., • Vision is covered 100% (individual or family)., • 401K matched contributions up to 4%., • Employee Assistance Program., • Vacation time is generous but varies depending on program and position., • 9 Sick Days and 11 Holidays., • Every teammate gets long and short-term disability free., • Positions that require laptops, the company provides one., • Employment is conditional pending satisfactory results of all required tests and background checks. Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. To apply: Please visit Contact us with any questions at Recruiting at symbol urbanstrategies.us Equal Opportunity Employer

Job Description Overview The Tyndale Company, an 9x Top Workplace winner in PA/5x Top Workplace winner in TX and certified family-owned business, is seeking an experienced Customer Service Representative to join our team. Tyndale's Customer Service Representatives strive for excellence in every customer interaction, including phone calls, web chat, text, and email in a timely, accurate, and professional manner. Our Customer Service Representatives are responsible for maintaining customer data within Tyndale's systems in a highly accurate manner. This is a Monday through Friday, 10:30 AM to 7:00 PM schedule. To learn more about our Customer Service Representative role, please check out this short video: HERE HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 1 day per week, and 4 days per week remotely. To be considered, candidates must reside within a commutable distance from our location in Houston, TX (City Centre). About Tyndale The Tyndale Company is a private, 9x Top Workplace winner in PA and 5x winner in TX, and an industry leading national supplier of arc-rated flame-resistant clothing (FRC) to the energy sector – including utilities, oil and gas, transportation, chemical manufacturing, and NFPA 70E markets. We’re a family-owned business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. Responsibilities • Accurately process customer orders, returns, and replacements, • Assist customers with questions, concerns, and website navigation, • Ensure high-quality service, including handling challenging interactions professionally, • Verify and update customer information in company systems, • Collaborate with other departments to confirm and fulfill orders, • Address internal service requests and resolve issues thoroughly, • Meet or exceed performance goals, including accuracy, responsiveness, and resolution quality, • Communicate customer concerns through proper escalation channels, • Contribute to improving the customer experience and internal processes, • Promptly communicate any concerns or unresolved issues through the designated Customer Service escalation process Qualifications • High school diploma or equivalent required, • Minimum of 1 year of customer service experience required; call center experience preferred, • Proficiency in Microsoft Office, including basic Excel skills, • Strong verbal and written communication skills, • Detail-oriented with a customer-focused mindset, • Ability to prioritize and multitask in a fast-paced environment, • Skilled in managing customer interactions with professionalism Benefits • Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements., • Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more., • Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities., • Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity., • Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity. Tyndale is an equal opportunity employer - all qualified candidates encouraged to apply. #LI-DC1 #LI-Hybrid

Job DescriptionDescription: Do you wake up every morning inspired to solve problems and make a meaningful impact in health care? If so, we want to hear from you. Innovista Medical Center is more than a clinic. It's a community hub. Many still feel unseen, unheard, and unsupported when seeing a health care provider. By putting our patients' needs first, we are transforming what it means to get exceptional care. We don't just treat symptoms. We focus on whole-person health—physical and mental well-being, disease prevention, and thoughtful management of chronic conditions. Innovista Medical Center provides primary care and walk-in services for people of all ages in ten locations in Dallas and Houston. We provide comprehensive healthcare services, including in-office lab work, vaccines, imaging, and telemedicine. Our values help define the patient experience and how we treat each other. • HEARD: Our care starts with listening well to build relationships and trust., • UNDERSTOOD: We offer an experience recognizing every patient's history and background., • IN CONTROL: We provide one place for all primary care needs for the whole family., • ACTIVELY SUPPORTED: We ensure patients are not alone in the care process, which is much more than what happens during a visit., • SEEN: We honor the entirety of who each patient is and care for them at the highest level. If you are looking for a rewarding medical career, we look forward to hearing from you! We're thrilled to announce a dynamic opportunity for you to become an integral part of our Houston, Texas team. As an onsite contributor, you'll play a key role in pioneering a pathway toward a more streamlined and effective healthcare system. JOB SUMMARY As a frontline representative, you will play a pivotal role in providing exceptional customer service to patients and facilitating efficient communication between healthcare professionals. If you have a passion for assisting individuals in a healthcare setting and possess strong communication skills, this role offers an opportunity to contribute to the well-being of our patients. DUTIES AND RESPONSIBILITIES Patient Interaction: • Answer and manage inbound and outbound calls with professionalism, empathy, and a patient-centric approach., • Provide accurate and timely information regarding medical services, appointments, and general inquiries., • Demonstrate patience and understanding when addressing patient concerns or inquiries., • Efficiently schedule and confirm patient appointments using the designated scheduling system., • Maintain accurate and confidential patient records during and after each interaction., • Assist patients with insurance-related queries, including verification, pre-authorizations, and billing inquiries., • Route calls to the appropriate healthcare professionals or departments based on the nature of the inquiry., • Adhere to established protocols and guidelines to ensure consistent and high-quality service., • Follow safety standards and regulations to ensure a secure and compliant call center environment.Requirements:, • Proven experience in a call center or customer service role, preferably within a medical or healthcare setting., • Strong communication skills with the ability to convey complex medical information clearly and concisely., • Familiarity with medical terminology and procedures., • Ability to handle a high volume of calls in a fast-paced environment with efficiency and accuracy., • Empathetic and patient-focused approach when dealing with inquiries and concerns., • Basic computer skills and proficiency in relevant software applications., • Ability to maintain confidentiality and adhere to HIPAA regulations., • Experience with Epic electronic medical records system preferred, • Bilingual (fluency in speaking Spanish) preferred, • Other duties as assigned BENEFITS: We are committed to creating a culture where everyone feels important, welcomed, and included. We demonstrate this commitment by offering a comprehensive benefits package that fosters opportunities for growth and advancement and supports the physical, mental, and financial wellbeing of our team members. HEALTH & WELLBEING • A choice health coverage, including HMO and PPO, plus Flexible Spending Account (FSA) and Health Savings Account (HSA) options, • Dental and vision coverage, • Company-paid benefits (short- and long-term disability, employee life, and accidental death and dismemberment), • Employee Assistance Program, • Bereavement Leave (full time employees for the loss of an immediate family member), • Paid Military Leave Benefits, • A yearly discretionary bonus, • 401(k) with a company match, • Credit Union Banking alternative, • Wellness Rewards with Monetary Incentives, • Flexible schedule and work from home options for numerous roles, • Nine paid company holidays + Sick and Wellness Days + accrued PTO, • Commuter benefits, • Clear career advancement and growth pathways, • Continuous education opportunities and financial reimbursement (mileage and certifications where approved), • Diversity, Equity & Inclusion Committee with various Business Resource Groups you can join, • Company-wide socials and gatherings

Job DescriptionDescription: Verda Health Plan of Texas has a contract with the Center of Medicaid and Medicare Services (CMS) and a state license with the Texas Department of Insurance for a Medicare Advantage Prescription Drug (MAPD) plan. We are committed to the idea that healthcare should be easily and equitably accessed by all. Our mission is to ensure that underserved communities have access to health and wellness services, and receive the support needed to live a healthy life that is free of worry and full of joy. We are looking for a Member Experience Representative – Bilingual (Vietnamese) to join our growing company with many internal opportunities. Are you ready to join a company that is changing the face of health care across the nation? Verda Healthcare, Inc is looking for people like you who value excellence, integrity, caring and innovation. As an employee, you’ll join a team dedicated to improving the lives of our Medicare members. Our vision incorporates value-based health care that works. We value diversity. Align your career goals with Verda Healthcare, Inc and we will support you all the way. Position Overview The Member Experience Representative (bilingual) is responsible for providing quality customer service by addressing member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions as well as educating members, family, providers and caregivers regarding benefits and plan options of Verda Healthcare. This position reports to the Manager of Member Experience. Job Description · Provide quality customer service. Educates members, family, providers and caregivers regarding benefits and plan options. · Accurately explains benefits and plan options in person, via email or telephonically. · Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required. · Consistently meets and/or exceeds the departmental standards, including quality, productivity, and adherence to schedule and attendance. · Responds appropriately and in a timely fashion to member/internal staff/providers by answering telephonic and written inquiries concerning benefits, eligibility, referrals, claims and all other issues following departmental policies and procedures and job aids. Takes ownership of the issue, focusing on providing solutions and options for members, as necessary through resolution of member issue. · Increases member satisfaction by following up and resolving member issues, complaints, and questions in an efficient, timely and accurate fashion; coordinates resolution with providers and other departments as needed. · Participates in member calling projects as assigned by management to support the overall Verda Health Plan goal of membership retention. · Follows policies and procedures and job aids to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions. · Follows all appropriate Federal and State regulatory requirements and guidelines applicable to Verda Health Plan operations, as documented in company policies and procedures. Follows all HIPAA requirements. · Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the department or by other authorized individuals. · Proactively engages and collaborates with other departments as required. · Demonstrates personal responsibility and accountability by meeting attendance and schedule adherence expectations. · Achieves individual performance goals established for this position in call quality, attendance, schedule adherence, and individual performance goals relating to call center objectives. Requirements: Minimum Qualifications · Required: High School diploma or equivalent required. · Bilingual and fluent in English AND Vietnamese · 1-2 years call center or related customer service experience required. · 1-2 years of prior experience with Medica · re benefits, including Medicare Advantage Plans · Experience in the healthcare, insurance, or pharmacy industry is highly desirable. · Ability to maintain calm demeanor, including during charged situations. · Data entry and general computer skills required. · Effective communication (oral and written) skills. Professional /pleasant telephone manner required. · Professional /pleasant telephone manner required. · Ability to handle large call volume, while always providing excellent customer service · Demonstrated efficiency/effectiveness is an environment with a high call volume. Professional Competencies · Integrity and Trust · Customer Focus · Functional/Technical Skills · Written/Oral Communications · Critical/Analytical Thinker Verda cares deeply about the future, growth, and well-being of its employees. Join our team today! Job Type: Full-time Benefits: • 401(k), • Paid time off (vacation, holiday, sick leave), • Health insurance, • Dental Insurance, • Vision insurance, • Full-time onsite (100% in-office), • Hours of operations: 9am – 6pm, • Standard business hours Monday to Friday/weekends as needed Regularly sit/walk at a workstation in an office or cubicle setting. Must occasionally lift and/or move up to 25-50 pounds. *Other duties may be assigned in support of departmental goals.

Job DescriptionBenefits • Paid Time Off & Paid Company Holidays, • Medical, Dental, Vision & Life Insurance, • Flexible Spending Account (FSA), • 403(b) Retirement Plan with Company Match, • Short-Term & Long-Term Disability, • $0 Copay for Legacy Provider visits, • $0 Copay for prescriptions filled at Legacy Pharmacies, • Travel Insurance & Pet Insurance, • Subsidized Gym Membership, • Be a game-changing advocate for seamless schedule and patient management using the latest tech tools, • Transform referral coordination into a streamlined, data-driven process, • Harness digital platforms to perform patient screenings and risk assessments with precision, • Innovate communication channels in a high-tech, collaborative work environment, • Accelerate your professional journey with breakthrough opportunities for skill advancementKey Responsibilities, • Orchestrate language line interpretation services with cutting-edge technology, • Streamline mail/faxes distribution with innovative solutions, • Utilize digital platforms to assist new patients with seamless registration and intake, • Master EHR systems to optimize continuity of care lists, • Leverage data analytics to enhance provider schedules and patient access, • Innovate follow-up strategies for waitlists and service orders, • Employ advanced techniques to obtain and record vital signs in EHRS, • Implement precision-driven patient screenings and risk assessments, • Utilize bilingual skills to revolutionize communication and patient support, • Engage in transformative meetings and innovative reminder call systems, • Streamline testing prior authorizations and emergency handling protocols, • Execute advanced clinical procedures like blood draws, injections, and EKGs (for Medical Assistants), • Optimize lab service order processes and provide agile cross-coverage when needed, • Foster a culture of innovation and collaboration as a future-focused team member, • Participate in safety training to ensure cutting-edge departmental safety standards, • Maintain equipment and workspace, utilizing data-driven reporting for improvementsMinimum Qualifications, • BLS (CPR & AED) Certification to ensure high-tech patient safety, • Three to six months of experience with a focus on digital transformation preferred, • Advanced certificate from college or technical school to support tech-forward approaches, • Familiarity with Behavioral Health innovations is a plus!, • Exceptional communication skills for high-impact digital interactions, • Leadership in program management with an emphasis on agile methodologies, • Interpersonal skills to connect across diverse digital platforms, • Proficiency in multitasking with cutting-edge tools and technologies, • Advanced computer skills, especially in Microsoft Office and emerging tech Powered by JazzHR 5SRkKzMfN2

Job DescriptionDescriptionLocation: Texas Medical Center @ 77030 Shift: 11:30am to 8pm : Schedule Flexibility required Pay Range: $18-$22 Days: Monday to Friday, must be flexible for weekends Full Time 3 to 5 years of customer service experience required Customer Service Representative processing transaction requests from Monthly Parking, Transient customers and employee parking registration. Agent provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements. Key Responsibilities • Develop sound critical and decision-making skills necessary to thrive in a fast-paced environment with back-to-back calls while maintaining poise, accuracy, and speed, • Acting as a fast-moving, courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations, • Foster customer success, happiness, and satisfaction by building customer rapport, addressing customer inquiries and complaints, providing empathy, and communicating information, • Embrace performance-based call monitoring, recording, and assessment approach to improve communication, timeliness, and overall satisfaction, • Spark accurate, speedy operation while optimizing voice quality, grammar skills, tone, and pro activeness to improve quality and consistency, • Leverage your knack for technology and attention to detail to foster data integrity by gathering information, composing documents, and inputting data, • Answer inbound emails, phone calls, and faxes within department and individual Service Level and Quality goals. Acts as point of contact for both internal and external monthly parking customers, • Provide comprehensive service and support for Monthly Parking customers, including; potential customers, existing customers and stakeholders., • Provide comprehensive branch, lot and account maintenance support, • Respond to customer inquiries ensuring customers receive timely resolution and accurate information, • Demonstrate excellent customer service to assist in retaining Monthly Parking customers, • Ensure all customer account information is updated accurately and notes are entered for every transaction., • Utilize resources such as Online Help, Policy & Procedure manuals, and emails from Supervisors, Management and the Training Department, • Complete and maintain any required paperwork or record keeping methods, • Enter customer payment information for PAP or credit card when received by fax, e-mail or letter as well as over the phone., • Keep up to date with changes in workflow, policy, and product knowledge., • Provides support and training to new CSR positions., • Keeps accurate records and updates all systems with required information., • Assists other CSR’s with trouble shooting for clients., • Processes all work orders and meter out reporting and uploads the required documents to the share drive., • Process hotel voids and enters into wireless system for revenue purposes., • Prepares and costs out supply orders for all attendant locations and then uploads the required information to the share drive., • Prepares all Non-registered passes for Hotel Macdonald and places them into wireless system for revenue purposes., • Assist with monthly Guest Passes for the Westin Hotel invoicing purposes., • Maintains deliverable calendar to ensure all departments meet external deadlines., • Monitor and maintain the Storefront email, sorting responding and processing all requests that enter through here., • Issue, enter, and track Temporary paper passes as needed, • Answer inbound calls and meet individual Service Level and Quality goals. Acts as first point of contact for both internal and external monthly parking customers, • Provide service for telephone-based customers for sign-ups and maintenance of monthly parking accounts., • Provide user support/assistance to customers using the web-based interface., • Complete all after-call work required to finalize a new customer sign-up or modify an account., • Receive and accurately data enter customer information, credit card and pre-approved payment sign-up information., • Assist daily parkers with meter out of orders and requests for information, • Must be at least 18 years of age, • 3-5 year Customer service experience in a high-volume, fast-paced environment (ex. office, administrative or medical office setting ), preferred, • 3 year data entry experience equaling 50 WPM, • We’re searching for dependable individuals who are excited about a lasting career opportunity., • Knowledge of contact center policies and software, including CRM, phone systems, etc, • Strong work ethic and reliability with professionalism and poise, • Superior interpersonal, verbal, and written communication skills, • Exceptional written oral communication skills, • Strong analytical abilities and sound judgment in decision-making, • Strong attention to detail and high degree of accuracy is key. Fast, accurate and efficient data entry, manipulation and retrieval of data from systems, • Ability to multitask, prioritize, and organize within a structured environment, • Flexibility and adaptability, • Ability to work in team setting, • Motivated, take initiative and possess strong work ethic, • Ability to respond to customer complaints maintain professionalism at all times, • Conflict resolution, • Exceptional communication, tact and customer service skills. Ability to assist customers with diverse requirements, • Exceptional telephone etiquette, • Intermediate knowledge of computer software applications – MS office ( word, excel), • Ability to successfully and consistently achieve individual and departmental service level goals, • Comprehensive Medical, Dental, and Vision Plans., • Life and Disability Insurance, • 401K Plan with Generous Employer Match and Immediate Vesting, • Generous Paid Time Off (PTO)

Job Description Who we are: Global Healing Center is a leading manufacturer, distributor, and retailer of healthy living products, specializing in cleansing and detoxification. Our mission: create and market the best products possible, help as many people as we can through education, and provide customers with solutions to live a healthy lifestyle. Check us out at if you are truly interested in working with us. Here's the job: Customer Satisfaction Representatives are responsible for helping customers on the phone, by email, live chat, or in person with all of their product or account needs. This requires a thorough knowledge of our products and recommended protocols in order to provide timely and accurate information to incoming customer inquiries, order status and product knowledge requests (don't worry, we'll teach you). **This position requires you to be on site at our HQ in Houston, TX. Responsibilities: • Resolves customer concerns via phone, email, live chat, or social media;, • Assists customers with the placement of orders, exchanges, or refunds;, • Helps with complaints, errors, account questions, billing, cancelations, and other queries;, • Identifies and assesses the customers’ needs to achieve satisfaction;, • Provides accurate, valid, up-to-date and complete information about products;, • Meets individual and CSR team satisfaction targets;, • Provide appropriate solutions and alternatives to customers within the specified average time limits;, • Goes the extra mile to engage and satisfy customers;, • Greets and follows up with walk-in customers;, • Creates and updates customer accounts;, • Ensures proper customer satisfaction is being delivered at all times;, • Minimum 2 years previous customer service experience or experience as a client service representative;, • At least 1 year of call center experience;, • High School Diploma or GED;, • Excellent written and verbal communication;, • Proven track record of over-achieving goals or going above and beyond;, • Possess a willingness to learn;, • Customer orientated with the ability to adapt/respond to different types of customers;, • Bilingual CSR (English & Spanish) Bonus: • Knowledge of natural health industry;, • Paid Time Off (PTO);, • Company covered health, dental, vision, and life insurance;, • 5% 401(k) match plus an additional 4%;, • Wellness Bonus for gym, continuing education, preventative care and other reimbursements;, • Employee store credit;, • Company sponsored events;, • Fun team-building activities. **This position requires you to be on site at our HQ in Houston, TX.

Job DescriptionPatient Access Representative | $18.00 | 8:00 am to 5:00 pm/In Office/Temporary What Matters Most • Competitive Pay of $18.00 per hour, • Schedule: 8:00 am to 5:00 pm, • Location: Houston, Texas 77024, • Contract role, • Weekly Pay with direct deposit or pay card, • When you work through Team1Medical, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus programJob DescriptionOne of the premier Healthcare organizations is seeking a Patient Access Representative for their call center department to provide administrative support for scheduling appointments and verification of eligibility. Submit your resume and see what opportunities are available for you! Responsibilities:, • Schedule patient appointments., • Verified eligibility., • Post payments into patient accounts., • Ensure all medical necessity compliance are completed., • Performs daily clerical duties, including sending faxes, making copies, and assisting in other areas. Qualifications and Requirements:, • Two (2) years of Scheduling/Patient Access experience within a healthcare setting., • Experience with EMR and Insurance Verification is preferred., • Must have completed High School Diploma or GED.Benefits and Perks:, • $18.00/hr., • Once hired on with the organization they offer a comprehensive benefits package, which includes three weeks of Paid Time Off, PPO or HMO, and 401k. Your New Organization:Our client is a healthcare organization with multiple locations within the Houston and Greater Houston areas with various career growth opportunities. Your Career Partner:Team1Medical, a Reserves Network company, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.In the spirit of pay transparency, we want to share the base salary range for this position is $18.00/hr. not including benefits, potential bonuses or additional compensation. If you are hired, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth

Job DescriptionDescription: We’re looking for an Inside Sales Representative who’s ready to smile, dial, and close. This role is all about relationship-building, recovering unsold opportunities, and helping homeowners say “yes” to services that keep their families safe and comfortable. You’ll be the vital link between the customer and our techs, helping us turn warm leads into long-term loyalty. What’s in it for you? • Earn a competitive wage of: $100K-150K+ (Hourly + Commission), • Coverage of your medical premiums, plus full dental, vision, and life insurance., • Company-matched 401K., • Paid holidays and accrued paid time off., • Enjoy a set weekly work schedule, so you can plan your time with ease., • All company technology provided, with a company cell phone, tablet, and laptop to keep you connected., • Call warm leads daily — unsold repair and replacement estimates are your goldmine, • Close the deal over the phone with confidence, empathy, and urgency, • Build trust by overcoming objections and offering flexible financing options, • Be the go-to resource for our techs and outside sales reps — help get the sale across the finish line, • Follow up like a pro: phone, text, email — whatever it takes to reconnect, • Make happy calls to ensure customer satisfaction and service quality, • Track all activity in Service Titan CRM and keep your follow-ups organized, • 2–2.5 closed deals per week, • $150K in monthly closed sales, • All unsold leads contacted within 24 hours, • Multiple contact attempts across multiple days and platforms, • Detail-oriented, organized, and self-motivated, • Prior inside sales or call center sales experience (agency recruitment, car sales, or B2B a plus), • Comfortable making dozens of calls per day — and bouncing back from rejection, • Natural relationship-builder with strong communication and problem-solving skills, • Experience with financing plans — and the ability to clearly present options, • Warm leads only — no cold calling, • Support from CSR team for live transfers, • Service Titan CRM to manage all activity, • Daily activity checklist & follow-up playbook, • Strong emotional intelligence: especially when customers are frustrated, • Customer-first mindset: you love helping people and making things right, • Grit: the persistence to turn “no” into “not yet” then a “not yet” to a “yes lets do business”., • Customer-first mindset: you love helping people and making things right, • A bias for action: you don’t wait to be told, you go make it happen, • A servant-leader attitude: you’re here to help people, not just sell, • High Energy – driven to seek continuous improvement and help build a culture of accountability, • A teammate – you enjoy working in small teams, building relationships, and supporting others, • Entrepreneurial – must be a self-starter and can identify and implement initiatives that are well-aligned with the company’s strategic plan, • Results Oriented – links decisions to overall business objectives, • Affable & Collaborative – ability to embrace, support and practice a collaborative style which goes beyond relationship building. They will achieve results with and through others., • Communicative – possesses exceptional written and verbal skills enabling her/him to prepare and present information and recommendations to a broad and diverse audience, including technicians and employees, peers on the management team, and investors

Job DescriptionDescription: Verda Health Plan of Texas has a contract with the Center of Medicaid and Medicare Services (CMS) and a state license with the Texas Department of Insurance for a Medicare Advantage Prescription Drug (MAPD) plan. We are committed to the idea that healthcare should be easily and equitably accessed by all. Our mission is to ensure that underserved communities have access to health and wellness services, and receive the support needed to live a healthy life that is free of worry and full of joy. We are looking for a Member Experience Representative – Bilingual Spanish to join our growing company with many internal opportunities. Are you ready to join a company that is changing the face of health care across the nation? Verda Healthcare, Inc is looking for people like you who value excellence, integrity, caring and innovation. As an employee, you’ll join a team dedicated to improving the lives of our Medicare members. Our vision incorporates value-based health care that works. We value diversity. Align your career goals with Verda Healthcare, Inc and we will support you all the way. Position Overview The Member Experience Representative (bilingual Spanish) is responsible for providing quality customer service by addressing member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions as well as educating members, family, providers and caregivers regarding benefits and plan options of Verda Healthcare. This positions reports to the Manager of Member Experience. Job Description · Provide quality customer service. Educates members, family, providers and caregivers regarding benefits and plan options. · Accurately explains benefits and plan options in person, via email or telephonically. · Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required. · Consistently meets and/or exceeds the departmental standards, including quality, productivity, and adherence to schedule and attendance. · Responds appropriately and in a timely fashion to member/internal staff/providers by answering telephonic and written inquiries concerning benefits, eligibility, referrals, claims and all other issues following departmental policies and procedures and job aids. Takes ownership of the issue, focusing on providing solutions and options for members, as necessary through resolution of member issue. · Increases member satisfaction by following up and resolving member issues, complaints, and questions in an efficient, timely and accurate fashion; coordinates resolution with providers and other departments as needed. · Participates in member calling projects as assigned by management to support the overall Verda Health Plan goal of membership retention. · Follows policies and procedures and job aids to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions. · Follows all appropriate Federal and State regulatory requirements and guidelines applicable to Verda Health Plan operations, as documented in company policies and procedures. Follows all HIPAA requirements. · Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the department or by other authorized individuals. · Proactively engages and collaborates with other departments as required. · Demonstrates personal responsibility and accountability by meeting attendance and schedule adherence expectations. Achieves individual performance goals established for this position in call quality, attendance, schedule adherence, and individual performance goals relating to call center objectives Requirements: Minimum Qualifications · Required: High School diploma or equivalent required. · Bilingual and fluent in English AND Spanish. · 1-2 years call center or related customer service experience required. · 1-2 years of prior experience with Medica · re benefits, including Medicare Advantage Plans · Experience in the healthcare, insurance, or pharmacy industry is highly desirable. · Ability to maintain calm demeanor, including during charged situations. · Data entry and general computer skills required. · Effective communication (oral and written) skills. Professional /pleasant telephone manner required. · Professional /pleasant telephone manner required. · Ability to handle large call volume, while always providing excellent customer service · Demonstrated efficiency/effectiveness is an environment with a high call volume. Professional Competencies · Integrity and Trust · Customer Focus · Functional/Technical Skills · Written/Oral Communications · Critical/Analytical Thinker Verda cares deeply about the future, growth, and well-being of its employees. Join our team today! Job Type: Full-time Benefits: • 401(k), • Paid time off (vacation, holiday, sick leave), • Health insurance, • Dental Insurance, • Vision insurance, • Full-time onsite (100% in-office), • Hours of operations: 9am – 6pm, • Standard business hours Monday to Friday/weekends as needed Regularly sit/walk at a workstation in an office or cubicle setting. Must occasionally lift and/or move up to 25-50 pounds. *Other duties may be assigned in support of departmental goals.

Job DescriptionDescription: The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment. Veterans and Military Spouses Encouraged to Apply Duties include but are not limited to: • Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary, • Responds to requests for information by patient/account holders in a professional, thorough, explainable manner, • Acts to gain payment or arrangement of payment on behalf of the client as appropriate, • Follows client-specific protocols and policies when carrying out duties, • Investigates and responds to client enquiries as needed, • Enters and monitors payment arrangements, • 1+ years’ experience working in Call Center of Customer Service function where contact with the public was a part of daily duties, • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred, • Ability to work successfully in a fast-paced, deadline-oriented environment, • Strong organization skills. The ability to work on multiple tasks simultaneously, • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires, • Ability to work successfully and cooperatively within a team-based environment, • Broadband internet connection (No DSL, or Dial Up), • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations. Wage: • Non Bilingual Remote: $15.00/hr with a $1.00 increase at 90 days AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!, • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts, • Paid time off starting at 90 days and annual profit sharing, • 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day, • Family Friendly Events, • Wellness Programs/Gym Reimbursement, • All necessary equipment and technical support provided, • Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of all post offer processing. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position. Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NMRequirements:

Job Description Call Center Representative - Sales Department - Don McGill Toyota Houston Don McGill Toyota Houston is hiring Agents for our growing Business Development Center. This is a full time postion with benefits! The Business Development Center is responsible for responding to all online inquiries, as well as following up with potential customers through phone and email. The ideal candidate is organized, well written, and capable making and receiving a high volume of phone calls on a daily basis. Candidates will also need to be comfortable with basic addition and subtraction as necessary to follow pricing guidelines. Day-to-day tasks are completed on a state of the art CRM system, as well as using Microsoft Office, so basic-intermediate computer skills are necessary. As our new BDC Agent you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance ready to work in this fast paced, customer driven environment. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such. Responsibilities Previous Call Center Experience is a must • Field Inbound / Outbound Calls and generate sales appointments with customers that contact our dealership via the Internet or Phone., • Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner., • Constantly looks for opportunities to improve dealership performance., • Utilize management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest., • Complete quotes; return email/voicemails, as well as other administrative functions. Previous Call Center Experience is a must High School diploma or GED; 6 months to 1 year Customer Service experience preferred; basic knowledge of Microsoft Office. Experience with Car Research XRM and Vehicle Exchange also a plus! Candidates with an equivalent combination of education and experience will also be considered. Benefits Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. About Our Dealership Don McGill has been a premier Toyota dealer in Houston for over 50 years. We owe this long tenure to having a hardworking, dedicated staff of professional team members who strive to be #1 in all they do. If you are interested in one of the most financially rewarding careers out there, we’d love to hear from you!

Job DescriptionAssistant Service Manager Don McGill Toyota Houston has an outstanding opportunity for a results-focused, highly driven and experienced Assistant Service Manager. The ASM acts as liaison between the client and the service technician, and works with the call center in scheduling service for clients. The ASM also works with the technician team to ensure work is distributed equitably among service technicians. Job Responsibilities • Greets Service Department clients in a prompt and courteous manner 100% of the time, and never differentiate between customer pay and warranty service clients, • Listens to each client and clearly articulate information on the repair order, • Satisfies client's immediate needs, use low key, high integrity methods to present additional needed services, • Observes factory suggestions on maintenance items and advise clients of the value of maintaining their vehicles in accordance with manufacturer's specifications, • Presents a menu of recommended maintenance and additional services to every client, • Ascertains the needs of clients, collecting information necessary for service or repair diagnosis, • Provides clients with an accurate estimate of repair or maintenance costs, and/or a minimal diagnostic fee with explanation of associated costs, • Writes Repair Orders, detailing problems and pertinent information, and secure clients’ signature for authorization of repair or service, • Maintains strict adherence to dealership policy on client vehicle care and operation, • Informs clients of repair diagnosis, sell repairs and services needed or required for proper operation, • Forwards repair or service estimate changes to client following technician's diagnosis, • Sells and manages extended warranties and complete required documentation, • Inspects quality of vehicles following repairs of service to verify that all authorized work is performed and performed properly in the effort to reduce rechecks, • Follows up progress of each repair order during the day and contact clients by phone or e-mail twice daily to notify them of any changes to the status or estimated time of completion of their repair, and document changes on repair order, • Replies to voice and e-mail messages in a timely manner where either internal or external clients are concerned, • Notifies clients when repairs are completed and vehicle is ready for delivery, • Reviews and explains repairs and associated costs with client upon completion of service, • Documents verbal, in person, and written approvals on repair orders and add-on sales, • Advises clients of potential consequences if repairs are not made, • Handles minor client concerns or misunderstandings, • Keeps Service Manager informed of all problems and potential problems involving clients, repairs, and equipment, • Notifies technicians of changes to repair status, • Encourages clients to complete the manufacturer surveys to provide feedback, • Coordinates work overflow, • Maintains a readable status sheet (route sheet) of carryover vehicles and status of clients in for repairs, • Maintains a record of status of special order parts, • Maintains required Customer Satisfaction Index (CSI) rating in accordance with dealership standards, • Maintains required hours per repair order (HPR) in accordance with dealership standards High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License) Operator Driver's License (must be insurable). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Benefits Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. About Our Dealership Don McGill has been a premier Toyota dealer in Houston for over 40 years. We owe this long tenure to having a hardworking, dedicated staff of professional team members who strive to be #1 in all they do. We offer career paths if your interest is in Sales, Service, Parts, Finance, Administration, Collision Center, or Management. If you are interested in one of the most financially rewarding careers out there, we’d love to hear from you!

Job Description Service Call Center Agent – Service Department Our Dealership is seeking a full time business development agent for our growing service department. We are currently looking for an energetic personality with strong organization and communication skills. The candidate must also be a self-starter, a quick learner, and a multi-tasker. Call center or previous dealership experience preferred Shift Hours: Monday through Friday from 9-6pm (rotating Saturdays and off days) Pay types: Up to $15 hourly plus commission Key Responsibilities • Answer all inbound service phone calls and internet appointment requests, • Quickly identify the customer needs, • Schedule main shop service appointments, recalls, and maintenance appointments, • Offer services such as valet service and shuttle service to eligible customers to minimize shop loading restraints To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Previous inbound/outbound customer service, call center, or service experience a plus, • Bilingual Preferred (Spanish), • Must be energetic, enthusiastic and team oriented, • Strong customer service skills: problem solving and communication (written and verbal), • Strong record of positive customer satisfaction, • Must be 18 years or older and be authorized to work in the U.S, • Must be able to pass pre-employment screening to include drug screen and criminal background check WE OFFER • 5 day work week schedule, • Medical Dental Vision Insurance The biggest difference our customers and guests experience at Fred Haas Companies is a dedicated staff of friendly, well-trained, and experienced employees. Reflecting the diversity of Houston today, the Fred Haas staff includes the best and the brightest of many different cultures, speaking many different languages. The result has been continuous recognition from the automotive industry in every aspect of the business. Fred Haas Companies is continuously recognized by several industry awards as a leader among its peers. Fred Haas Companies has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career

Job Description Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Salary and Benefits: At Stellantis Financial Services you can make a difference in a crucial role in our high performing culture. We offer career development opportunities, competitive pay and great benefits including: • Salary: $26.00 - $32.70 / hour, • Supplemental pay: Referral bonus, • Dress: Enjoy our comfortable causal work environment, • Growth Opportunities Benefits: • Health insurance (medical, dental, prescription drug, vision) and savings/spending accounts, • Virtual office visits, • Employee Assistance and Wellness Programs, • Company provided life and disability insurance, • Supplemental insurance (life, critical illness, auto, pet, identify theft and legal services), • Employee Assistance and Wellness Programs, • Tuition reimbursement, • Paid Time Off (holidays, vacation flex, and sick days), • Vehicle discounts for loans or lease, • 401 K Position Summary: Our Dialer Analyst is responsible for managing the Dialer system and Workforce Management to ensure that all call centers operate effectively and efficiently. This is achieved through proper monitoring of the campaigns and allocation of resources. A great understanding of reporting tools and call center metrics are critical in this role. Essential Job Duties and Responsibilities • Provide real-time dialer support to ensure strategy execution and workforce objectives, including system testing and compliance with outbound dialing regulations., • Enhance campaign and agent productivity through effective interaction with department leaders and development of dialer strategies., • Generate daily and weekly reports featuring KPI metrics, call volume trends, and staffing summaries to guide decision-making., • Utilize expertise in Genesys Cloud CX and other dialer systems for efficient call management and system optimization., • Analyze historical call data to forecast volumes accurately, adapting to growth, seasonal changes, and special events for optimal staffing., • Develop schedules that meet business goals and employee needs, ensuring service levels and revenue targets are achieved., • Provide comprehensive WFM reporting and strategic recommendations to executive management for continuous improvement in service and staffing levels. Qualifications and Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience • High school diploma and/or GED, • Overtime required – Maybe Required, • Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Houston, TX; Phoenix, AZ Qualifications Preferred: Experience • Previous Dialer and reporting experience is preferred., • Genesys system experience preferred. Physical Demands Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

Job DescriptionDescription: • FULLY REMOTE - Houston, TX LifeStation is a fast-growing, direct-to-consumer technology leader in the medical alert and telehealth industry. Our cutting-edge products and services help seniors live safely and independently and giving their families peace of mind. As an Inside Sales Representative, you’ll handle only warm leads—no cold calling—engaging with customers already interested in our products. What We Offer: • Guaranteed Weekly Base Pay + Uncapped Commissions – First-year earnings target: $70,000, • Top performers earn $100,000 and beyond, • Inbound & Outbound Warm Leads – No cold calling!, • Paid Training & Ongoing Sales Coaching – We invest in your success, • Career Growth – Performance-based promotions and leadership opportunities, • Exciting Incentives & Contests – Monthly bonuses, prizes, and team recognition, • Comprehensive Benefits Package – Including 401(k), health, dental, vision, and moreWhat You'll Do:, • Handle inbound & outbound calls from new and existing customer, • Close sales by presenting solutions that fit customer needs, • Upsell and cross-sell additional products when appropriate, • Build strong relationships and establish trust with customers, • Maintain expert-level product knowledge and stay up to date on offerings, • Achieve & exceed sales targets in a competitive, team-oriented environmentWhat We’re Looking For:, • 1+ years of Inside Sales, Telesales, or Call Center Sales experience, • Proven ability to close deals and exceed sales goals, • Energetic, persuasive, and customer-focused approach, • Strong multi-tasking and CRM/data entry skills Benefits: • 401(k), • Dental insurance, • Flexible spending accounts, • Health insurance, • Life insurance, • Paid time off, • Paid training, • Vision insurance, • Employe Assistance Program, • Employee Discounts for Friends and Family, • On-site Employee Mini Mart, and free coffee.

Job Description Execute strategic sales initiatives and expand our business within designated areas in the Wound Care market. You will be responsible for building and nurturing long-term relationships with clients, ensuring their complete satisfaction, and driving revenue growth. This role demands a proactive and results-oriented individual with experience in direct selling, preferably within the wound care sector and with a focus on improving wound healing through nutrition interventions *Candidates must be located in Texas **Travel is required for this role- about 70% Essential Job Duties: • Identify and pursue new business opportunities within your assigned area to increase market presence and meet and exceed sales targets. Educate Wound Care Center clinicians and staff on the clinical benefits of addressing malnutrition and/or malabsorption to improve wound healing., • Conduct sales calls and meetings in-person and virtually with physicians, nurses and Wound Care Centers to introduce and promote wound healing through counseling and parenteral nutrition. Develop and maintain strong relationships with key stakeholders, ensuring high levels of customer satisfaction and loyalty. Conduct thorough market research to identify opportunities for growth and emerging trends in the Wound Care sector. Develop and implement strategic business development plans to achieve revenue targets and market penetration goals., • Gain a thorough understanding of our product portfolio, including Medical Nutrition Therapy, parenteral nutrition, and appropriate patient selection, to effectively communicate their benefits and applications to customers. Utilize basic knowledge of insurance and Pentec processes to assist customers in understanding clinical criteria to identify the most appropriate patients for our services and therapy as well as effectively communicating the ease of the referral process. Ideal Candidate Will Have: • Bachelor’s Degree in a technical field related to life sciences, healthcare, or business. Clinical certification or infusion healthcare and or wound care a plus., • 3-5 years of successful parenteral nutrition, home infusion, or direct wound care clinical selling experience., • Strong analytical skills including pipeline management, territory analysis and territory management. Proven success with complex sales process. Experience selling in an environment with multiple call points and decision makers within an account. Proven track record of achieving sales targets and driving business growth. Ability to create and develop new business opportunities. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to travel via car, stand, sit, walk, see, hear, use hands and fingers regularly, handle, or feel objects, tools, or controls, and reach with hands and arms. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 40 pounds. Salary Range: $85,000- $90,000 annual base, plus incentive structure Pentec Health offers a comprehensive compensation and full benefits package. Actual pay will be based on several factors such as qualifications and skills for the role plus geographic location. Benefits may include but are not limited to medical, dental, vision, 401k match, PTO, paid holidays, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Job Description Perdue Brandon Fielder Collins & Mott, LLP in Houston TX is seeking to hire enthusiastic full-time Call Center Representatives to resolve delinquent accounts using outstanding communication and customer service skills. The typical work schedule in our Collection Center is Monday - Friday, 8:30 am - 5:00 pm. Are you a high-energy problem-solver who enjoys helping others? If so, read on! We pay our Call Center Representatives a competitive wage of $16.00/hour. We also offer exceptional benefits including medical, vision, dental, paid life insurance, paid long-term disability, short-term disability, a generous paid time off (PTO) policy, paid holidays, an HSA, an annual bonus, 401k matching, and room for growth. If this sounds like the right opportunity for you, apply today! ABOUT PERDUE BRANDON FIELDER COLLINS & MOTT LLP Perdue Brandon Fielder Collins & Mott LLP (PBFCM) is one of the oldest and largest law firms in Texas focused on government collection matters. We represent many types of governmental entities school districts cities counties hospital districts appraisal districts special districts, courts and toll road authorities. Our experienced team handles a wide variety of government collection issues such as delinquent tax matters and fine and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based environment where we work together to accomplish our goals. Our management's open-door policy encourages employees to have a voice and shows that their opinions matter to our success as a company. We value and reward hard work which is why we offer competitive compensation, excellent benefits, and opportunities for advancement. A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE As a Call Center Representative, you are the first point of contact for our company and are sure to provide superb customer service. You spend most of your day on the phone handling incoming and outgoing calls. With great attention to detail, you research accounts to determine contact information for individuals and businesses. Utilizing computer-based systems, you document all actions taken on accounts. Your positive attitude and hard work are essential to helping us accomplish our company-wide goals and ensure that individual tasks are completed. You thrive in our fast-paced team environment and get great satisfaction out of contributing to our continued success by meeting weekly and monthly production objectives. QUALIFICATIONS • High school diploma or equivalent, • Previous office experience ARE YOU READY TO JOIN OUR TEAM? If you are great on the phone, have fantastic customer service skills, and feel that you would be right for this position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 77008 Job Posted by ApplicantPro

Job Description BDC Representative – Automotive Call Center Representative - Service Department - Fred Haas Nissan We offer great pay and excellent benefits for BDC reps! If you are a natural communicator & great at multi-tasker , our dealership needs you. When you join our dealership family, you’ll be asked to execute BDC customer communications (email, text and telephone) in a manner that aligns with our dealership’s highest standards. We only hire the best. If that’s you, then let’s get the conversation started today! Responsibilities • Respond to inbound internet leads by phone, text message, and email, • Schedules service appointments, • Conducts telephone transactions courteously and promptly, • Follows all attendance and punctuality standards and adheres to timekeeping standards; Employees are required to record the beginning and end times of any shift, break or departure from work for personal reasons, • Maintains a professional appearance in accordance with company policy, • Log ALL customer attempts and comments in and schedule follow up calls., • Re-schedule “no show” customer appointments., • Makes daily call quota (200 calls per day), • The ability to manage high call volumes, internet leads and call lists simultaneously, • Minimum one year of call center experience; dealership experience highly desired, • Strong problem solving and analytical skills, • Strong computer and internet skills, including Microsoft Office suite, • Strong organizational skills and leadership abilities, • Must pass background & Drug screen, • Basic computer skills, • Must have valid driver license Pay starting at $15 plus bonuses & comissions - DOE Benefits Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. About The biggest difference our customers and guests experience at Fred Haas Companies is a dedicated staff of friendly, well-trained, and experienced employees. Reflecting the diversity of Houston today, the Fred Haas staff includes the best and the brightest of many different cultures, speaking many different languages. The result has been continuous recognition from the automotive industry in every aspect of the business. Fred Haas Companies is continuously recognized by several industry awards as a leader among its peers. Fred Haas Companies has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career.

Job Description Parts Warehouse Associate - Don McGill Toyota of Houston We have an outstanding opportunity for a results-focused, highly driven and experienced Parts Warehouse associate. This position will receive and verify incoming orders and ensure that the department is stocked and recorded according to dealership standards. Responsibilities • Receive shipments and verify both the order and the quantities, • Fill "will call" orders, • Pick parts for counter salesmen, • Maintain receiving and shipping records, • Break out and organize shipments, ready for stocking, • Assist in putting up stock, • Assist in maintenance of bins and equipment, • Assist in arrangement of department, including movement of bins as needed, • Supervise returned parts and maintain separate storage area for such parts, • Keep all bins, aisles and storage areas clean and clearly labeled, • Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers, • Must meet company's requirements for employment, • Ability to read and comprehend instructions and information, • Ability to use parts department computer system and calculator, • Excellent oral and in written communication skills, • Ability to withstand prolonged periods of computer usage and/or data entry, • Ability to stand, walk and/or sit for prolonged periods, • Ability to work in various working conditions both indoors and outdoors, including but not limited to extreme heat and/or cold, and rain, • Ability to kneel, bend, and/or reach above the shoulders High School Diploma or equivalent Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Benefits Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. About Our Dealership Don McGill has been a premier Toyota dealer in Houston for over 40 years. We owe this long tenure to having a hardworking, dedicated staff of professional team members who strive to be #1 in all they do. We offer career paths if your interest is in Sales, Service, Parts, Finance, Administration, Collision Center, or Management. If you are interested in one of the most financially rewarding careers out there, we’d love to hear from you!

Job Description The New Property Launch Concierge is responsible for ensuring the home-based technology needs of clients within new launch properties, by conducting in-home, in-person surveys at assigned properties as well as recommending additional services based on customer’s needs or desires within an assigned local territory. RESPONSIBILITIES: • Ensure new property launch customers are receiving bulk services and review existing services to suggest upgrades or additional products such as security and home automation., • Obtain orders or contracts for services that will be paid by the client or customer., • Attend and be regularly engaged on-site in customers’ homes and other community-based locations., • Identify upselling opportunities by targeting residential prospects in assigned community events, evaluating their needs, and selling solutions for those needs., • Participate in setting targeted community sales & product strategy by remaining current on competitive offers, industry trends, and market activities., • Provide feedback to enhance sales processes., • Maintain quality service by selling appropriate solutions in keeping with Company’s standards and identified revenue and penetration objectives., • Maintain product and technical knowledge by engaging in group discussions, attending weekly sales meetings, and educational workshops; reviewing professional publications; establishing personal relationships and embracing best practices., • Customer service experience along with a working understanding of VOIP, LAN, TCP/IP, Alcatel, Cisco, ZTE, Video on Demand, Fiber Optics and IPTV, • Ability and flexibility for overnight and domestic travel up to 80%., • Must be willing and able to work a flexible schedule, including weekends, evenings and holidays and travel up to 80% as required by business needs., • Working knowledge of related disciplines in customer support operations, i.e. Launch Operations, Call Center, Field Operations, Telecommunications and Network Operations., • Passion for technology and home automation, • Previous technical support roles with sales or upgrading opportunities., • Passion for technology and home automation, • Previous technical support roles with sales or upgrading opportunities., • Must have active clean, non-restricted, state issued driver’s license in assigned state. We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including: • Comprehensive Healthcare/Dental/Vision Plans, • 401K Retirement Plan with Company Match, • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!), • Paid Volunteer Time, • Paid Parental Leave, • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service, • Employee Referral Bonuses, • Exclusive Entertainment Discounts/Perks Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-CF1