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Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
Who we are looking for: Our dispatchers are detail-oriented team players with leadership qualities who thrive in fast-paced, growing environments and excel at multitasking. We are currently looking for part-time and full-time dispatchers for our Manhattan locations. Responsibilities - Create routes for on-demand deliveries from the kitchen to the customer - Manage the pick-up area and provide customer service for walk-in customers - Maintains a clean, organized, and efficient dispatcher and driver area - A strong communicator – This role requires effective communication across the spectrum, from verbal interactions with drivers and chefs in the field to written summaries of problems and solutions for operations leaders. - Interested in data and technology – Demonstrated comfort using software—interest in learning data analysis required to optimize a fleet, and comfort with learning new internal tools. Requirements - 1+ years of experience in delivery services - Dispatching experience preferred - Bilingual - Spanish and English preferred - Must be willing to stand for prolonged periods - Willing to work weekends and 10-hour shifts Benefits - Competitive Compensation - Health, Vision & Dental Insurance - Employee Dining within any Orbital Kitchens brands - Opportunity to join a growing enterprise featuring dedicated, talented, and fun individuals - Opportunity for rapid career advancement and growth within the company - $18+ an hour based on experience Orbital Kitchens is an equal-opportunity employer. All applicants will be considered for employment. We are committed to an inclusive work environment and value the constant evolution of our business practices.
Bookseller/Specialized Assistant - Albertine Books Institut Français des Etats-Unis – Villa Albertine New York is hiring a bookseller (specialized assistant) at Albertine Books This will be a full-time job starting September 1st, 2025. Candidates must already have legal authorization to reside and work in the United States. This includes holding an A visa, a green card, U.S. citizenship, or a pending work permit for an an already-approved green card. Only applicants meeting this requirement will be considered. Candidates must submit official documentation verifying their status as part of their application. I. Brief Presentation Albertine Books is a part of the Department of Books and Ideas at the Institut Français des États-Unis – Villa Albertine. Since September 2014, the bookstore has carried 15,000 French-language works and English translations of French texts for a Francophone audience or for anyone curious about French and Francophone writers. Albertine Books is seeking a new Bookseller who is fluent in French and English and who is friendly, collaborative, and passionate about French and American literature. This position will report directly to the Director of the bookstore and will work in collaboration with the Deputy Director and the Book Department of Villa Albertine. They will participate in the daily operations of the bookstore and more specifically will work on school and independent bookstore partnerships. II. Job Description - Assisting customers (greeting, providing information and advice, operating the cash register, and tracking orders) - Supporting the bookstore’s logistics: receiving/shipping orders, shelving books, restocking, and overseeing stock management, including inventory, returns, processing books, and managing certain sections as needed. - Contributing to the development of the bookstore’s event programming, under the supervision of the Book Department and in collaboration with the Development Department; assisting with literary events hosted by Villa Albertine. - Working on our French Corner program, a partnership with independent American bookstores to help them promote and sell French-language works. - Writing content for the bookstore’s website and communication materials (newsletter/social media), including recommendations and staff picks. - Working at bookstore events (often in the early evening). - Depending on experience and interest, this role may include other functions within the bookstore. III. Profile Insights Education/Experience - Relevant work experience, preferably in a bookstore or in publishing. - Translation, education, other retail, or similar experiences are also helpful. - Familiarity with French and American literary culture. - Familiarity with American book publishing. - Experience using a cash register or with customer service. - Knowledge of schoolbook fairs or educational programs. Language Requirements - English: Fluent - French: Advanced professional competency Professional Qualities - A kind and patient attitude towards customer service. - This position requires strong organizational skills, attention to detail, good time management, and a thorough approach. - The bookstore has a small team that works very collaboratively but organizes their time management autonomously. - Ability to lift up to 50 lbs. Must be comfortable sitting or standing for extended periods of time. IV. Job Details This is a full-time, in-person position at the Institut Français des Etats-Unis – Villa Albertine, 972 5th Avenue, New York NY 10075. - Work team: Three people and support from two full-time interns - The work week is 40 hours, excluding lunch breaks. - There is a six-month trial period. - The bookseller must be available to work Tuesdays to Saturdays. - All work must be on site and in person. - Our events calendar will require occasional evening work and may require some flexibility. - Salary: $5,363 per month full-time with a monthly transportation allowance of $120. - Vacation Plan: 25 days per year and 11 bank holidays. - Medical and dental available and possible 401k participation. V. About l'Institut Français des Etats-Unis – Villa Albertine Villa Albertine is an institution of the French Embassy in the United States, supported by the French government and Albertine Foundation. Villa Albertine’s mission is to strengthen ties between the United States, France and the French-speaking world through culture and education. In the arts and culture sphere, we encourage collaboration among French and US-based organizations and provide creators, thought leaders, and professionals with customized residencies, immersive networking experiences, grants, and connections to audiences so they can explore and share new insights into society’s pressing issues. In the field of education, we craft projects and programs aimed at making French language and culture accessible to young US-based audiences, expand opportunities for students to study and complete internships in France, and support partnerships between French and American higher education and research institutions. Villa Albertine is present in 10 major US cities: Atlanta, Boston, Chicago, Houston, Los Angeles, Miami, New York, New Orleans, San Francisco, and Washington, DC. It is headquartered in New York’s historic Payne Whitney mansion, home to Albertine, our bookshop and nexus for French-American intellectual exchange. Job Type: Full-time Pay: $5,363.00 per month Benefits: - Health insurance Work Location: In person
Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Benefits Package: Base hourly: $25.00-$27.00/HR with a sales-driven bonus Dental, Health, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development Your Opportunity The Senior Sales Advisor (FT) acts as the Company’s representative to customers, embodying professionalism in sales to uphold the brand's image, boost store performance, and ensure customer satisfaction and loyalty. This role involves actively contributing to both quantitative and qualitative goals related to sales, customer service, loyalty, and overall growth. How You Will Contribute Sales - 90% Provide an exceptional high-level service to all customers, online and offline, maximizing all contact opportunities with customers and promoting the Brand and the Product. Be proactive and inform all customers about the benefits of loyalty programs, to ensure the enrichment and maximization of the customer database. Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards. Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand. Contributes to the development of sales strategies and assists in achieving team targets. Manage sales by optimizing each phase of the commercial relationship Build and sustain long-term customer relationships to strengthen the brand's image and prestige Customer Service Excellence: Provide exceptional service to all customers, both online and offline, by maximizing contact opportunities and promoting the brand and product. Providing advanced product insights. Proactively inform customers about loyalty program benefits to enhance and expand the customer database. Act as a Brand Ambassador, maintaining an image and style aligned with brand standards. Sales Management Optimize each phase of the customer interaction process Greet and recognize regular customers. Understand both explicit and implicit customer needs Introduce and promote products effectively. Describe and advise on items offered. Verify customer needs and respond to their requests. Encourage cross-selling and up-selling. Be involved in coaching the team, setting an example in sales techniques, and influencing team culture. Collect and record customer data accurately to boost loyalty. Guide customers through the checkout process, preparing packaging and showing appreciation as they leave. Operational Excellence - 10% Omnichannel Service: Promote omnichannel service by using available technological tools (e.g., sales tablets) and provide a 360° shopping experience to boost sales. Assist with managing omni channel flows (such as Click & Collect, Seek & Send) according to guidelines and deadlines. Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image Participate in stock management to maximize sales and make efficiency suggestions. Store Maintenance and Stock Management: Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image. Participate in stock management to maximize sales and make efficiency suggestions. Participate in inventory activities (annual or partial). Assist in cash operations when necessary, adhering to company protocols under the supervision of store management. Job requirements Who You Are: 2+ years’ working in menswear and proven prior experience in fashion or luxury retail, especially with premium or high-end brands. Fluent in English (speaking and writing), additional languages are a plus Demonstrated ability to meet or exceed sales targets, working with KPI's in a retail or fashion environment. Skilled at delivering high-quality, personalized service to ensure customer satisfaction and build loyalty Strong understanding of the fashion industry, including current trends, seasonal styles, and popular brands. Clear, professional, and friendly communication skills for engaging with a diverse customer base. Proficiency in using POS software for transactions, returns, and gift card processing. Knowledge of digital tools used in omnichannel retail (e.g., tablets for sales assistance, click-and-collect, online order support) to ensure a seamless customer experience. High standards of professionalism in dress code, punctuality, and work ethic. Flexible to work peak seasons, holidays, and weekends Ability to lift 35 lbs. + and stand for long periods of time Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes.
Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Your Opportunity The Runner/Stock Associate plays a critical role in supporting store operations by ensuring merchandise is efficiently received, organized, and restocked on the sales floor. This position is essential to the smooth operation of the store, helping maintain visual standards, stock accuracy, and timely product availability to support sales efforts. Benefits Package: Job Status: Full time/Non-exempt 1-2 years of experience: base hourly: $18.00–$20.00/HR 2-3 years of experience: base hourly: $20.50–$22.50/HR Health, Dental, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development How You Will Contribute Back of House & Stock Operations – 70% Receive and process incoming shipments accurately and efficiently. Organize and maintain stockroom to ensure easy access and efficient space usage. Replenish merchandise on the sales floor as directed by store management and floor staff. Tag, sensor, and prepare merchandise for display or storage. Support inventory control processes, including stock counts and loss prevention efforts. Follow all operational procedures and company standards related to product handling and back-of-house organization. Sales Floor Support – 30% Act as a key point of contact for Sales Advisors, promptly retrieving requested items from the stockroom. Maintain awareness of inventory levels and communicate low stock or product issues to management. Maintaining cleanliness of the stock room, sales floor, and store Ensure that fitting rooms, shelves, and product displays are neat, clean, and fully stocked. Assist with store openings, closings, and floor moves as required. Support visual merchandising team in executing floor plans and product presentation guidelines. Job requirements Who You Are: Previous experience in a retail stock and/or runner position preferred. Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment. Team-oriented with a proactive, flexible attitude and a willingness to support wherever needed. Detail-oriented and reliable, with a strong work ethic. Able to lift 35 lbs. + and stand, run, or move for long periods of time. Fluent in English; other languages are a plus. High standards of professionalism in dress code, punctuality, and conduct. Legal authorization to work in the United States. Available to work weekends, holidays, and peak seasons as needed. Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes Job Type: Full-time Pay: $18.00 - $22.42 per hour Expected hours: 32 – 40 per week Shift: Day shift Morning shift Work Location: In person