Senior Manager of Data and Technology
21 hours ago
Tampa
Position Purpose The Senior Manager of Data & Technology is responsible for leading the design, development, and maintenance of analytics, reporting, and data visualization solutions that support business, financial, and operations decision-making. This role will focus on internal reporting, performance analytics, and data governance, partnering closely with Operations and with internal and external IT resources who manage the underlying systems and infrastructure. The Senior Manager of Data & Analytics will translate organizational priorities into clear reporting and analytics roadmaps, ensure data is accurate and usable for leaders across the organization, and oversee the Analytics team to drive continuous improvement and operational excellence. LWVI’s core data is housed in SQL databases and operational and leadership reporting is delivered primarily through Power BI, and this role will be responsible for maximizing the value of those existing platforms. Benefits • Paid time off with a starting maximum of 144.04 hours per year., • 8 Company paid Holidays per year., • Medical, Dental, and Vision plan offerings for employees and their eligible dependents. All Vision plans 100% employer paid., • Employer paid Employee Assistance Program, Life, Accidental Death & Dismemberment, and Short Term Disability plans., • Offerings of Supplemental Life and Accidental Death & Dismemberment for employee and their eligible dependents., • An employee may voluntarily designate a percentage of their salary towards employer sponsored 401(k). LWVI will match the employee's contribution up to 6% of the employee's salary., • Discounts on Pet Insurance and other items such as phone plans, movie tickets, etc. Schedule and Travel • Office Location: Tampa, Florida, • Hybrid schedule Monday through Friday. In-office days are Monday, Wednesday, and Friday. Office days are subject to change based on business needs., • Regular office hours of Monday through Friday between the hours of 8 a.m. and 5 p.m., including weekends and late weeknights based on business needs., • Intermittent travel to satellite offices. Travel to industry may be conferences required. Essential Duties and Responsibilities • Leads internal and external reporting including data visualization, predictive and prescriptive models of Operations data, both ad hoc and recurring., • Leads the design, development, and maintenance of Power BI dashboards and reports built on top of LWVI’s SQL databases, ensuring accuracy, usability, and performance., • Collaborates with external partners managing the SQL environment to ensure data structures and pipelines support current and future reporting needs., • Designs and maintains data architecture in partnership with internal and external IT resources who manage core systems supporting all business units., • Designs and maintains new reports to enable managers to better monitor and optimize performance., • Provides leadership and strategic direction for all Data and analytics operations, system integrations, infrastructure management and data visualization, collaborating with internal IT and external vendors on network, security, and infrastructure-related decisions., • Develops and contributes to Data policies, standards, and procedures to ensure data security, compliance, and business continuity, in collaboration with IT and compliance stakeholders., • Partners with internal stakeholders to evaluate, select, and implement data and analytics-related technologies and system enhancements aligned with organizational goals, while collaborating with IT on broader technology decisions., • Collaborates with internal stakeholders to evaluate data and analytics vendors and support ongoing vendor relationships, contracts, and service-level agreements (SLAs) related to analytics tools and services., • Leads or supports organization-wide digital transformation efforts, ensuring data and analytics systems work seamlessly to support operational excellence, in partnership with IT and other functional leaders., • Leverages Lean Six Sigma tools in working with subject matter experts to understand, document and analyze business priorities and business processes to identify opportunities for process improvement and technical solution investments., • Ensures quality and timeliness of external reporting for hospital dashboards, AATB and EBAA., • Performs testing and ensures accuracy of new reporting solutions and updates., • Supports training of internal staff on data management, reporting, and relevant technology products and services., • Consolidates and simplifies business reporting., • Supports Operations specific functionality in multiple technology platforms, for all departments, • Designs, builds and maintains SharePoint site for Operations analysis and reporting., • Performs other projects and duties as assigned., • In all daily activities, strives to support the Mission and Values of our organization. Knowledge, Skills and Abilities • Working knowledge of Structured Query Language and experience working with relational databases., • Working knowledge and understanding of database principles, concepts, technologies, and tools., • Intermediate experience with data modeling (normalized or de-normalized data models), and an understanding of the appropriate purpose for each., • Visualization experience using BI tools (especially Power BI)., • Experience with Microsoft Azure technologies (e.g., Azure Data Factory, Azure SQL DB, Azure Analysis Services, Azure API Apps) preferred., • Hands-on experience building SQL-based data models and Power BI dashboards for operational and executive stakeholders., • Working knowledge and experience with extracting large datasets and designing ETL flows/processes to ensure performance/reliability (designing, implementing, and loading custom data models)., • Strong skills with Microsoft 365 tools, particularly Excel and related data tools used for reporting and analysis., • Familiarity with IT infrastructure, networking, and systems administration concepts, and ability to collaborate effectively with IT professionals (internal and external) on data-related technology needs., • Experience collaborating with IT and compliance stakeholders on cybersecurity, data privacy standards, and risk management practices., • Experience working with enterprise software systems, ERP/CRM platforms, and technology integrations in support of reporting and analytics., • Ability to align data and analytics investments with organizational strategy and provide input into budget planning and prioritization., • Experience collaborating on evaluation and ongoing management of vendors and contracts related to analytics and reporting tools., • Experienced with I-Transplant a plus, • Ability to work in ambiguous situations and to drive and adapt to evolving business needs., • Strong attention to detail with focus on complete, accurate and timely work., • Ability to occasionally work long hours, weekends and evenings., • Ability to successfully and simultaneously handle multiple tasks., • Ability to collaborate and ideate with cross-functional teams and their competing priorities, • Excellent oral and written communications skills with ability to interact effectively with all staff., • Willing to try new things, fail and learn – has a learning mindset., • A personal commitment to organ, tissue and eye donation required. Education and Experience • Bachelor’s degree in data analytics, information systems, computer science, math, statistics, or healthcare related field., • Trained in Lean Six Sigma methodology, tools and techniques., • Experience leading analytics, reporting, or business intelligence functions in a healthcare or operations-focused environment strongly preferred. As an equal opportunity employer, every qualified applicant will be considered for employment. Lions World Vision Institute does not discriminate based on race, color, sex/gender, political ideology, religion/creed, pregnancy, age, physical or mental disability, medical condition, genetic information, marital status, national origin, color, military or veteran's status, sexual orientation, gender identity, or any other status or characteristic protected by local, state, or federal laws. Lions World Vision Institute is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations with Title I of the Americans with Disabilities Act of 1990, individuals that require accommodations in the job application process for a posted position may contact us at (813) 289-1200 for assistance. Lions World Vision Institute will use E-Verify once you have accepted the job offer and completed the Form I-9.