Athletic Operations Director
hace 11 días
Spokane
Job Description Athletic Operations Director Department: Athletics Reports To: General Manager FLSA Status: Salary Non-Exempt - This position is a salary position with an opportunity for overtime at 45 hours. Job Type: Full-Time Position Overview The Athletic Operations Director will oversee the Athletics building and related programs and activities, working closely with the General Manager. Departments the position will oversee include Personal Training, Group Fitness, Aquatics, Childcare, and Sports Shop. Facilities in Athletics building include weight & conditioning room, racquetball courts, fitness studios, gym, locker rooms, and pool area. As the Athletic Director, you will act as the liaison between the Club, members, and related sports programs and athletic leagues. You will collaborate with department managers to ensure smooth operations and resolve issues with support as needed. The Athletic Operations Director will work with Finance and the General Manager to prepare departmental budgets, oversee hiring staff, and weekly scheduling for staff, training, and sports matches. Position Responsibilities Operational Management & Financial Analysis • Develop an annual budget and operations plan which includes detailed budgets for all athletic departments, projected participation, labor and operating expenses, and marketing/promotions for events., • Ensure that all standard operating procedures for revenue and cost controls are in place and consistently utilized., • Supervise the purchase, maintenance, and upkeep of athletic equipment and facilities, ensuring they meet safety standards and operational needs., • Work closely with Housekeeping & Janitorial Manager to maintain high standards of cleanliness in all areas of athletics facilities., • Work closely with Food & Beverage Manager in overseeing Riverside Deli/Sports Shop operations and staff., • Ensure all athletic programs are compliant and up to date with relevant government regulations and league policies., • Collaborate with coaches to coordinate team travel, game schedules, and practice sessions, ensuring seamless logistical planning., • Provide leadership and guidance to staff, ensuring the delivery of exemplary service standards within the athletics facilities., • Work closely with Human Resources to ensure all hiring, training, and disciplinary actions comply with Club policy and State & Federal Law., • Provide supervision and support for the aquatics department, ensuring efficient daily operations and a safe environment for all participants. Lead staff development and address any issues that arise to maintain high standards., • Provide oversight of the childcare department, offering guidance and support to ensure safety, quality care, and regulatory compliance. Manage staff training and handle any concerns to foster a positive environment for children and families., • Supervise the personal training and group fitness departments, providing direction and support to managers and trainers. Ensure services meet client needs and promote a high standard of training., • Greet and engage members and oversee services and standards on a routine basis., • Address member and guest complaints and advise the General Manager about appropriate corrective action taken., • Ensure all Members and guests are receiving top-tier service in all departments of the Athletics Facility., • Assist the marketing team in creating innovative programs and events to drive member engagement., • Ability to interact positively with management, staff, members and public to promote a team effort and maintain a positive and professional environment., • Excellent attendance and punctuality a must, • Bachelor’s degree in physical education, sports management or a related area or five plus years of relevant experience may be considered in lieu of a degree., • Four or more years of leading a multidisciplinary team., • Current Certifications required for (Or willingness to obtain within 90 days of hire): Water Safety Instructor, Red Cross Lifeguard Certification, Certified Pool Operator, First Aid/ CPR, Washington MAST (License to serve alcohol), and Food Handlers Permit., • Ability to develop and implement athletic programs., • Effective leadership, communication and team management skills., • Current knowledge of athletic laws and regulations relating to athletic and aquatic programs and facilities., • Strong computer knowledge, including Microsoft Office as well as the ability to learn Club software programs. Physical Requirements & Working Conditions: Must possess mobility to work in both an athletic club setting and office environment. To use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry up to 50 pounds, bending, kneeling and squatting may be required at times. Ability to sit or stand for extended periods. Benefits (subject to change) • Free Parking in employee lot, • Discounts on training, lessons, dining, and hotel stays, • Medical, Dental, and Vision Insurance after 30 days of employment, • Company-Paid Life Insurance coverage of $50,000, • 401(k) Plan with 1% employer match after 1 year of service, • Paid Time Off Including:, • Vacation, • Sick leave, • 6 paid holidays + 1 “floating” holiday, • Free Daily Meal through the employee meal program, • Discounted Bus Passes available for purchase