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Trabajos director of customer experience en Jersey City, New Jersey - Page 2Crear alertas

  • Team Member
    Team Member
    hace 4 días
    $16.5–$18.5 por hora
    Jornada parcial
    Manhattan, New York

    • We are looking for experienced, passionate Team Members to grow with us!, • At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!, • You will love working at NAYA, • We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:, • More on the way!, • At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success., • ++How You'll Impact++, • The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience., • ++What You'll Do++, • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts., • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils., • Customer Service, • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. • Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily., • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails., • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards., • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management., • ++Who You Are++, • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times.

    Inscripción fácil
  • Assistant Captain
    Assistant Captain
    hace 6 días
    $19–$21 por hora
    Jornada completa
    Manhattan, New York

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

    Sin experiencia
    Inscripción fácil
  • Team Member
    Team Member
    hace 4 días
    $16.5–$18.5 por hora
    Jornada parcial
    Manhattan, New York

    • We are looking for experienced, passionate Team Members to grow with us!, • At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!, • You will love working at NAYA, • We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:, • More on the way!, • At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success., • ++How You'll Impact++, • The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience., • ++What You'll Do++, • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts., • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils., • Customer Service, • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. • Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily., • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails., • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards., • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management., • ++Who You Are++, • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times.

    Inscripción fácil
  • CDL Class B Driver
    CDL Class B Driver
    hace 11 días
    $23–$27 por hora
    Jornada completa
    Woodside, Queens

    Job Summary With 17 years of success behind us, Frensco Building Products is looking for a responsible, reliable, and punctual full-time local Class B CDL Driver. The Delivery Driver is responsible for the safe and timely delivery of pre-sold products. The Delivery Driver must understand all company policies and procedures of said delivery. The Delivery Driver should have familiarity with the 5 Boroughs of New York City. This position reports directly to the Warehouse Manager or Director of Operations. Join Frensco Building Products where we provide opportunity, commitment, caring and respect, and strive to be better each day. Apply today! Delivery Driver Responsibilities & Duties: • Professionalism, • Industry Leading Customer Service, • Vehicle and Department of Transportation (DOT), • Follow Safety Policies & Procedures, • Daily pre and post safety checks & inspections of delivery vehicle, • Perform routine maintenance of assigned vehicle (i.e., check fluids, lights, etc.), • Load and Unload, • Safely load and unload vehicle with designated products, • Securing the vehicle, equipment, and product inventory, • Limit movement of product on flatbed, • Obtain appropriate signatures from customers to verify receipts of delivered products., • Ability to lift and maneuver a minimum of 100 pounds for delivery of items., • Repetitive heavy lifting, bending, pulling, and pushing., • Must be eligible to work in the United States, • Must possess and maintain a Commercial Class B Driver’s License, • Experience with Manual & Automatic transmissions., • Responsible for daily paperwork and proper completion of all company documents, • Ability to communicate effectively with customers in a professional manner., • Ability to maintain the highest level of customer service in all aspects of the job., • Knowledge of company objectives, • Comfortable in a fast-paced dynamic environment, • Understands the importance of detail and accuracy., • Ability to work well in a team environment and is always willing to assist others., • Ability to anticipate and solve practical problems or resolve issues. Development of Delivery Drivers: • Class B CDL, • 2 years driving experience, • Driving record must remain free of significant violations and meet company policies and standards., • Safety First Attitude, With a Proven Driving Record, • Based on Experience

    ¡Incorporación inmediata!
    Inscripción fácil
  • Team Member
    Team Member
    hace 4 días
    $16.5–$18.5 por hora
    Jornada parcial
    Williamsburg, Brooklyn

    • We are looking for experienced, passionate Team Members to grow with us!, • At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!, • You will love working at NAYA, • We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:, • More on the way!, • At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success., • ++How You'll Impact++, • The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience., • ++What You'll Do++, • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts., • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils., • Customer Service, • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. • Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily., • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails., • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards., • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management., • ++Who You Are++, • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times.

    Inscripción fácil
  • Assistant Captain
    Assistant Captain
    hace 2 días
    $19–$21 por hora
    Jornada completa
    Cobble Hill, Brooklyn

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

    Inscripción fácil
  • Administrative Assistant
    Administrative Assistant
    hace 24 días
    $19–$22 por hora
    Jornada parcial
    Park Slope, Brooklyn

    IMANI HOUSE (IHI) seeks an Administrative Assistant for our HQ Office (and possibly after school program) located in Park Slope, Brooklyn, New York. A strong candidate has experience, learns quickly, is friendly and of course, hard-working. This person understands the challenges of working in a busy, productive, and friendly program, supporting the afterschool in an administrative capacity. There is opportunity for advancement, learning new skills, and working with a great team. NOTE: This is a part-time position; 15-20 hours a week. Salary Is Based On Experience. If you are organized, have advanced computer skills, keen analytical skills, administrative skills, and a strong ability to multi-task and learn quickly, APPLY. There Are Great Opportunities for Advancement ................. APPLICANTS MUST SUBMIT A RESUME AND COVER LETTER................. POSITION DESCRIPTION - The Office Administrative Assistant will: Work in an assistant capacity (a variety of tasks that require skills listed above) Input data into the DYCD system (previous knowledge is a PLUS) Do general administrative duties to support the office and/or after-school day-to-day Oversee time card entries, payroll and other DATA ENTRY Inventory oversight Work alongside a busy Executive Director, Program Director, maintain calendars, appointments and parent outreach, work with current Administrative Staff Support student enrollment and data entry Other.... QUALIFICATIONS: Capable with over 2-years administrative experience, Associate's required Energetic, and seeking advancement Proficiency in Microsoft Office Suite, Google Suite, and/or other relevant software programs Must be Professional, Friendly, Energetic, Creative, Caring, and Patient Knowledge of clerical tasks such as data entry, filing, and record keeping Strong customer service skills and phone etiquette Very good computer application, writing, and social media skills Detail-oriented with good organizational skills, must be willing to learn Very good communication (written and verbal) skills required Organized and familiar with office procedures and requirements Reliable, punctual, honest, analytical and cooperative Able to multitask, working independently and in a team Concerned about improving the lives of marginalized youth, women and families .....................Don't forget to submit a cover letter and resume. Please no faxes, calls or drop-ins..................... Job Type: Part-time Pay: $19.00 - $22.00 per hour Benefits: Employee assistance program Application Question(s): 1. Have you included a cover letter and resume? *BOTH are required, 2. Have you ever worked in a DYCD/City program?, 3. Are you interested in elevation within the company? Associate (Required) Experience: Administrative: 2 years (Required) Microsoft Office: 2 years (Required) Microsoft Excel: 1 year (Required) Data Entry: 1 year (Required) Work Location: In person

    Inscripción fácil
  • Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    hace 25 días
    $13–$25 por hora
    Jornada completa
    Manhattan, New York

    Become part of Fifth Avenue's premier new dining destination! QuanJuDe New York is seeking passionate, proactive, and motivated individuals to join the founding team of our much-anticipated U.S. flagship restaurant! With a prestigious 160-year history and global acclaim—underscored by our Vancouver outpost earning a Michelin Star for three consecutive years—our brand is bringing its legendary signature flavors, elevated by a modern, refined experience, right to the center of NYC. We offer a variety of rewarding career paths and are dedicated to building a culture centered on excellence and unparalleled guest service. If you have a strong commitment to service and genuine enthusiasm for hospitality, we look forward to receiving your application! We offer a competitive compensation package, with details negotiable. Front of House (FOH) Positions - Organized by Importance & Category I. Senior Management 1. General Manager (GM) • Responsibilities: Oversees all restaurant operations (FOH & BOH), P&L management, strategic planning, staff leadership, ensuring exceptional guest experiences and brand standards., • Experience: Extensive senior management experience in high-volume, upscale/fine dining required. 2. Assistant General Manager (AGM) • Responsibilities: Supports the GM in all aspects, manages daily FOH operations, staff scheduling and supervision, inventory control, guest relations resolution., • Experience: Strong FOH management experience in upscale dining required. 3. Marketing Director • Responsibilities: Develops and implements marketing strategies, manages brand communications, PR, advertising, social media oversight (must be proficient in major platforms like Instagram, TikTok, etc.), analyzes market trends. Must be familiar with the NYC F&B scene. 1. Floor Manager • Responsibilities: Manages dining room service flow, supervises floor staff, ensures service standards are met, handles guest interactions and resolves issues during service., • Experience: FOH management or supervisory experience in a high-quality restaurant required. 2. Bar Manager • Responsibilities: Oversees all bar operations, beverage inventory management, ordering, cost control, develops cocktail menu, manages bar staff., • Experience: Bar management or extensive high-end bartending/supervisory experience required. 3. Sommelier • Responsibilities: Responsible for maintaining and updating the wine list, cellar organization, providing expert wine service and pairing recommendations to guests, and conducting staff wine training. 1. Server Captain • Responsibilities: Leads a service section, provides exemplary service to guests, assists with training junior servers, may handle special guest requests or VIP tables., • Experience: Extensive fine dining server experience with demonstrated leadership potential required. 2. Expo Lead / Support Leader • Responsibilities: Responsible for ensuring cleanliness of the expo/pass area; ensuring timely and accurate food dispatch in correct sequence; coordinating Food Runner/Support staff; training new support team members., • Experience: Experience as an Expediter or Senior Food Runner preferred, with leadership potential. 3. Server (HIGH TIPS) • Responsibilities: Provides attentive and knowledgeable table service, explains menu items, takes orders accurately, ensures guest needs are met throughout their dining experience., • Experience: Fine dining server experience required; candidates with strong sales awareness and skills (e.g., able to perform upselling and product recommendations) are preferred. 4. Bartender • Responsibilities: Prepares high-quality alcoholic and non-alcoholic beverages, interacts with guests at the bar, maintains bar cleanliness and inventory, follows recipes precisely., • Experience: Professional bartending experience required; specialized craft cocktail/mixology experience preferred for a stronger focus. 5. Host Leader • Responsibilities: Leads the daily operations of the host team, manages shifts, assists with training new hosts, handles complex reservations or guest inquiries, ensures efficient and organized front desk operations., • Experience: Extensive host experience with demonstrated leadership or training capabilities required. 6. Host / Hostess • Responsibilities: Greets and seats guests, manages reservations flow, answers phones professionally, maintains a welcoming atmosphere at the entrance. Reports to Host Leader or Manager., • Experience: Prior hosting or customer service experience in reputable establishments preferred; excellent communication and customer service awareness are essential; candidates with sales potential or related experience are preferred. 7. Server Assistant • Responsibilities: Responsible for maintaining table cleanliness, assisting with resetting tables, providing water service, restocking service stations with supplies and cutlery, and other support tasks., • Experience: No specific experience required, but relevant F&B experience is a plus; attention to detail and service orientation are key. 8. Food Runner / Support • Responsibilities: Responsible for accurately and efficiently running food orders, assisting with clearing tables, and ensuring correct corresponding tableware is provided for different dishes. Positive attitude required; training provided. 1. Social Media Specialist • Responsibilities: Creates engaging content (photos, videos, copy), manages daily posting and community interaction on relevant platforms, assists with website updates. 1. Executive Chef • Overall responsibility for kitchen operations, menu development, cost control, team management, and quality assurance. 2. Sous Chef • Assists Executive Chef in daily kitchen management. 3. Wok Chef • Expertise in various high-heat wok cooking techniques for assigned dishes. Experience required. 4. Head Butcher • Supervises all cutting, portioning, and initial preparation of ingredients (including 'Shui Tai' duties like cleaning/processing seafood, poultry, and vegetables), manages the cutting team, ensures consistency and quality. Experience required. 5. Butcher • Performs precise cutting, portioning, and preparation of various meats, seafood, poultry, and vegetables according to specifications. 6. Steamer Chef • Responsible for the preparation and quality control of stocks, broths, soups, and stews; manages the steaming station; potentially handles processing and storage of bulk ingredients. 7. Peking Duck Chef • Specialist in the entire process of preparing and roasting Peking Duck, managing dedicated ovens and equipment. Specific experience required. 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Referral program Vision insurance

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  • Assistant Manager
    Assistant Manager
    hace 2 meses
    $66000 anual
    Jornada completa
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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