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Full job description Job Overview We are seeking a professional and friendly office receptionist for our preschool center who will perform clerical functions and assist with responsibilities needed to efficiently manage the school office. This position requires a high degree of responsibility, discretion, independent judgement and confidentiality. This is a full-time job and requires the ability to multi-task and keep on top of details. Candidate must have strong organizational, time management, and interpersonal skills. Qualifications: High school diploma or its equivalent required. Receptionist/Administrative background (preferred) Demonstrate proficiency in the use of Microsoft Office (especially word & excel) and must be computer literate Proficient English Skills- written and verbal. Must be able to use proper phone etiquette. Fast Learner Remaining calm: As a person charged with handling those who come in and out of the office, it’s likely that you will be thrown into the occasional stressful situation: multiple visitors at one time, several lines ringing simultaneously. Remaining calm throughout any situation is key to providing top-notch assistance. Performance Responsibilities: The office receptionist shall: Answer telephone, respond to e-mails-Use template; be personable. Professionally greet and communicate with staff, students, parents and school visitors. Perform all clerical, administrative tasks such as filing, photocopying, scanning, printing, etc. Create and distribute notices/reminders to staff, students and parents. Provide administrative assistance when requested by upper management. Schedule and perform tours with great enthusiasm. Make copies of the packages for tours. Record all messages from parents/guardians in the Parent Message Book. Make sure children’s medical are always up to date, use spreadsheet. Accept payments, must log them, make copies of checks, give receipts. Maintain a safe, clean and organized work area. Place food orders weekly for the children and prepare menu using template Pursue the vision and execute the mission of Two by Two Childcare. Display the highest ethical and professional behavior in working with students, parents, school personnel and outside agencies associated with the school. Job Type: Full-time Pay: $18.42 - $19.23 per hour Expected hours: 40 per week Schedule: 8 hour shift Monday to Friday Experience: Customer service: 2 years (Preferred) Ability to Commute: Brooklyn, NY 11211 (Required) Work Location: In person
Job Description: Deliver world-class customer service Utilize resources to solve problems, and answer questions as they are presented. Work to build trust and repeat business with every opportunity. Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone. Receive and distribute parcels to mailbox customers. Educate customers on mailbox options and benefits. Operate copiers, printers, scanners, fax machines, laminators, binding equipment, and other machines to complete customer requests. Educate customers on business solutions and print product offerings (e. g. digital printing, wide format, business products, specialty products, and binding and finishing services). Utilize computer software to present customers with multiple shipping options for delivering parcels to their destinations with varying speed and protections. Packaging-- Following standard packaging guidelines; accurately assess materials necessary for packing jobs and perform at customers' request. Execute Opening and Closing checklists including setting up computer systems for start of day Run end of day reports, counting cash drawers, and other duties as assigned. Passport Photos-take passport photos to regulatory standards Ideal candidates will possess the following skills: Excellent communication Skills and professional demeanor Knowledge of: Basic procedures for shipping mail and packages Printing & printing services, copying and document management processes Fundamental accounting, banking, and cash management skills Proficient in MS Office programs such as Word and Excel Email applications: Learn and retain information quickly Cross sell and upsell additional services Address issues and resolve conflicts through professional verbal/written communication Requirements: High school diploma, G. E. D. or equivalent Must be able to lift 50+lbs Must be able to remain standing for extended periods of time Bilingual (Spanish/English preferred) Professional appearance Point of Sale (POS) and computer experience Prior FedEx/UPS experience preferred