One Step Physical Therapy P.C.
Customer Service Associate/ Front Desk
23 days ago
Little Haiti, Brooklyn
One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties Greet and welcome visitors in a warm and professional manner.
Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette.
Manage the front desk area, ensuring it is tidy and presentable at all times.
Handle incoming and outgoing mail and packages efficiently.
Maintain calendars for appointments, meetings, and events, ensuring effective calendar management.
Utilize Google Suite for document creation, scheduling, and communication.
Assist with office management tasks including filing, data entry, and other administrative duties as needed.
Coordinate with other departments to facilitate smooth operations within the office.
Experience Previous experience in an office or administrative role is preferred but not required.
Proficiency in Google Suite and familiarity with office phone systems is a plus.
Strong organizational skills with the ability to manage time effectively and prioritize tasks.
Excellent verbal and written communication skills are essential.
Ability to work independently as well as part of a team in a collaborative environment.
If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Part-time, Contract Pay: $16.00 - $18.00 per hour Shift: 10 hour shift
8 hour shift
Work Location: In person
Cleaning
Driver & Delivery
Kitchen Porter
Chef & Cook
Waiters
Construction & Trades
Security
Fast Food
Salon & Beauty
Office & Admin
Retail
Sales & Marketing
Warehouse
Customer Service
Host & Hostess
Barista
Entertainment
Accounting & Finance
Animal Care
Art, Media, Design
Bar Staff
Child Care
Education
Engineering
Events & Promotion
Fashion
Healthcare
Information Technology
Legal
Management
Manufacturing
Online Jobs
Science
Sports & Wellness
Writing & Editing
Other