Camp Bow Wow - Dog Daycare Shift Lead / Kennel Supervisor (Part-Time)
12 days ago
Buffalo
Job Description Dog Daycare Shift Lead / Kennel Supervisor (Part-Time) Camp Bow Wow – West Seneca, NY 31 N. America Drive, West Seneca, NY 14224 Pay: $17.00 - $19.00 per hour (Part-Time, Non-Exempt) Schedule: Weekdays, Weekends & Holidays Required | Shifts between 6:15 AM – 7:15 PM About the Role Camp Bow Wow West Seneca is seeking a reliable, experienced Dog Daycare Shift Lead ("Alpha Dog") to help oversee daily operations and support team members on shift. This is a hands-on leadership role, not a desk position-you'll be actively working in the yards while also guiding staff and ensuring safe, efficient operations. This is an excellent opportunity for someone with kennel, daycare, or animal handling experience who is ready to step into a supervisory role and grow within a stable, family-owned business. What Makes This Role Different • Leadership responsibility – oversee staff and daily flow of operations, • Decision-making authority during shifts (including opening/closing), • Identify and handle emergencies, • Direct impact on safety, quality, and team performance This is a physically demanding, high-responsibility role. You must be able to: • Stand, walk, bend, and stay active for entire shifts (up to 8 hours), • Safely handle and control large, strong dogs (100+ lbs), • Prevent or quickly and confidently break up dog altercations when needed, • Lift/move 50–60+ lbs regularly, • Work in a loud, fast-paced environment with constant movement Key Responsibilities In addition to standard dog care duties, this role includes leadership responsibilities such as: Operations & Safety • Oversee all play yards, kennel areas, and facility cleanliness, • Ensure proper dog-to-staff ratios and safe group play management, • Monitor dog behavior and intervene appropriately when needed, • Assign tasks and direct Camp Counselors throughout the shift, • Ensure staff are following all safety protocols and procedures, • Act as the point of contact in the absence of management, • Supervise group play and maintain a safe environment, • Feed, medicate, and monitor overnight dogs, • Clean and sanitize all areas (play yards, cabins, common spaces), • Assist with reservations, check-ins, and customer interactions, • Handle basic transactions and end-of-day procedures when needed Qualifications • 18+ required, • Previous kennel, dog daycare, veterinary, or animal handling experience required (minimum ~6–12 months preferred), • Prior leadership or supervisory experience strongly preferred, • Confident handling multiple dogs in group settings, • Strong communication, problem-solving, and decision-making skills, • Dependable with consistent attendance (especially weekends & holidays), • Comfortable taking initiative and leading a team, • Step into leadership in a growing, family-owned business, • Consistent part-time hours (year-round stability), • Supportive, team-oriented environment, • Opportunity for advancement into management roles, • Must be available for weekends and holidays If you have dog handling and customer service experience and are ready to lead, this is your opportunity to take the next step in your career. Camp Bow Wow West Seneca is an Equal Opportunity Employer and complies with all applicable New York State and federal employment laws.