Daly City
Job Description Pay range: $19 - $20 Schedule: M-F; 12:00pm-8:30pm Couriers must have a High School Diploma or equivalent per California CAP requirements. Also must have a valid state Driver's License and good driving record. • Keep a courteous flow of communication with phlebotomist/nurses/customers., • Multi task to include additional duties such as scanning, centrifuging, data entry., • Makes deliveries to specific departments, facilities, drop-sites, offices, or persons., • Picks up items from designated facilities, drop-sites, offices, or persons for immediate, next day, or future delivery., • Refrain from any discussion of patient information outside the Laboratory., • Knowledge of required specimen preservation and handling including picking up of non blood specimens., • Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work process, and work cooperatively and jointly to provide quality seamless customer service., • Suggest changes to supervisor or appropriate staff members to improve customer service and communicates any changes in schedules as well., • Respond to requests for information, care or service in a timely and polite manner., • Work with others in respectful, cooperative manner and exhibits warmth, courtesy, and professionalism., • Represent TridentCare positively in each communication with patients, families, physicians, other employees and contacts outside the Laboratory., • Adhere to dress code and wear proper identification badge at all times., • Inform immediate supervisor of request that cannot be handled in a timely manner., • Inform appropriate staff of any accidents and/or injuries immediately in written form. Cooperate with others in institution-wide programs and projects as assigned through attendance, completion of tasks, and adoption of policies., • Maintain personal behavior to be consistent with a clean, quiet, respectful environment for customers, patients, facilities, co-workers, and any other contacts., • Follow work attendance policies; maintains consistent attendance and punctuality, • Performs other duties as assigned by the supervisor., • Follows established phlebotomy procedures for obtaining blood samples from patients., • Properly and accurately identify patients according to TridentCare phlebotomy patient identification policy prior to drawing., • Ensures that specimens are properly labeled, in the proper tube and accompanied by a completed requisition, including patient billing information prior to transport., • Follows TridentCare phlebotomy policy on transporting PHI., • Plans, organizes draw schedule with attention to priority of patients., • Completes written logs, time sheets and other required records in a neat and accurate manner., • Works cooperatively with dispatch, payroll, laboratory and courier departments., • Maintains all equipment in good working order and reports problem immediately to Area Phlebotomy Supervisor., • When on-duty, answers company issued mobile device promptly and is ready and available to work., • High school diploma or equivalent., • Valid driver’s license with a good driving record and ability to drive safely., • Excellent interpersonal skills for communication with medical and laboratory personnel., • Previous courier or driving experience., • Principles and practices of safe motor vehicle operation and maintenance. TridentCare offers a competitive wages and robust benefit package to full time employees. Benefits include: • Two weeks of vacation time, • Health Insurance that starts the first of the month after 30 days of service!, • Sick time, • 8 paid holidays, • Same day pay available, • Medical insurance allowance, giving you the freedom to customize your plan to fit your needs, • Dental insurance, • Vision insurance, • Disability insurance, • Company paid life insurance, • 401(k) #DL