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Top skills: SQL, Tableau, Python Schedule: Fully onsite Summary The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director. Job Responsibilities Review and approve contracts, cost proposals and contract supplements. Approve project and work breakdown structures. Review and approve the documentation of business processes. Approve project budgets and expenditures, monitor transaction controls and costs against budgets. Predict potential budget overruns and offer solutions. Consult with corporate offices, project managers, auditors, client and sub-consultant representatives regarding future proposals. Prepare sub-agreements and review and input sub-consultant invoices to ensure contact compliance. Skills Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Strong ability to work independently and manage one's time. Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. Strong ability to apply accounting and mathematical principles to work as needed. Strong ability to analyze business trends and project future revenues and expenses. Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus. Education/Experience Bachelor's degree in business management, economics, finance, accounting or relevant field required. Key Responsibilites/Requirements 8-10 years experience required. Job Duties • Responsible for mining, developing and distributing data insights that will drive learnings and growth for the e-Commerce Operations Team., • Work closely with the Business Intelligence team to ensure data integrity, responsible for analyzing dashboards across Fulfillment, Returns, Operations, and NPS., • Develop customized Tableau dashboards as needed by Fulfillment Operations., • Identify Key Performance Indicators (KPIs), develop a holistic measurement plan, and historical benchmarking., • Analyze and develop insights for channel specific operations data using multiple data sources including Vertica, Tableau, Kibana, ecommerce business platform and other tools., • Responsible for various testing disciplines, including multivariate, A/B and user testing to validate hypotheses with data driven answers., • Utilize advanced knowledge of developing data driven insights to identify business growth opportunities., • Provide data-driven thought leadership to help the business identify areas to improve in terms of forward and reverse operations. Leverage predictive modeling techniques in the process., • Continually evolve analytics processes and tools; incorporate new sources of data to improve understanding Samsung digital business and operations., • Prepare reports and support stakeholders with deriving insights for WBRs (weekly business reviews)., • Proactively work with business units and teams to understand and translate data-driven initiatives and potential ideas. Synthesize ideas and suggestions from stakeholders and users to determine what to build based on business priorities, strategy and vision Qualifications • Bachelors degree in Engineering, Computer Science, Business, a related field, • 3+ years of hands-on experience in Data Analytics, specifically in Operations, • 3+ years of experience in data manipulation using SQL, • 3+ experience with design, execution, and measurement of A/B and multivariate tests, • Experience in an eCommerce and/or Digital Commerce environment, • Fluent in building reports and visualizations using Tableau (or similar BI tools), • Strong problem solving ability, • Excellent communication and data presentation skills Preferred Qualifications • MBA or Masters or in Analytics, Statistics, or other quantitative field, • 5+ years of experience with statistical analysis and predictive modeling using tools such as R, STATA, SAS, Python, etc. Traits/Behaviors/Abilities For Success • Succinct/proactive/confident communication data-driven insights (translating data into business speak) to all levels of the business stakeholders from operational to executive, • Experience working with cross functional teams to develop products and services. Ability to build interdepartmental relationships, • Desire to make a difference, engage customers, shape a strategy and build the right solution, • Exceptional critical reasoning, creative thinking and problem solving skills., • Familiarity with the identification and resolution of issues working with disparate sources of data and data quality issues, • Ability to dig into the fine details of projects but also articulate strategy and vision, • Familiarity with current data analytics technology and tools, and more importantly, you understand the point of it all - to produce solid insights to drive business decisions, • High level of intellectual curiosity, boldness, and honesty, and comfort level with ambiguity, • Ability to understand what we are building and why, i.e. you dont take requests and issues at face value and know how to truly get to the core of the problem and act as a problem solver vs. a data provider, • Self-starter mentality with the ability to deliver results under minimal supervision, • You keep up to speed on the latest happenings in the big data landscape and cant wait to pour through rich data sets to help make our products better, our users more informed, and our internal team more productive, • You constantly think about experimentation and want to help drive a cultural of continuous testing, • Focused on results and their implications (rather than methods/tools/process), • Comfort in reprioritizing items as situations evolve to maximize teams impact, • Ability to work with and influence partners from different cultures and working styles, • Most importantly, you enjoy being an integral part of a fast-paced, collaborative team; possess an innate entrepreneurial spirit to explore the uncharted

Job DescriptionRowan is seeking a dynamic, results-oriented Manager of Inventory Control and LogisticsOperations to join our Supply Chain team. Reporting directly to the Sr. Director of Supply Chain,this role will oversee inventory control for Rowan’s studios and 3 PL playing a critical role insupporting the brand's financial plans by maximizing inventory profitability across products whilemitigating risk. This position is essential to driving inventory accuracy, efficiencies and operational excellence across Rowan's Studio locations, and 3PL partnerships. The ideal candidate brings anentrepreneurial mindset, strong leadership skills, and a passion for continuous improvement in afast-paced, growing environment.What you'll do: • Inventory Oversight:, • Ensure the accuracy, integrity, and quality of inventory across Studio locations and Distribution Centers., • Oversee all inventory movements including purchase orders, receipts, transfers, adjustments, and system corrections., • Cycle Counts & Product Inventory Accuracy:, • Partner with IT, Studio Operations, Finance, Retail Teams, and 3PL to ensure accurate records and timely resolution of discrepancies., • Own and maintain the inventory cycle count calendar in partnership with the Finance team and Studio operations., • Build, Maintain and Provide the information and tools needed for studios to prepare for inventory counts., • Build, maintain and provide the information and necessary tools needed to execute inventory counts., • Monitor, reconcile, and oversee cycle counts and physical inventory counts at Studio location and 3PL facility., • Investigate and resolve discrepancies between physical counts and system records., • Report out inventory count findings for both studios and 3PL inclusive of next steps., • Implement recommendations for preventive actions to improve long-term accuracy., • Damage & Transfer Reconciliation:, • Oversee and execute the process for vendor quality control in studios and any return to vendor and transfers needed inclusive of pull backs to the 3 PL and RTV process., • Oversee the management of any damages created as a result of nurse procedures and partner with the appropriate field teams to provide needed information for retraining., • Oversee the management, reconciliation and reporting of damaged goods and inventory transfers to the Finance, Studio operations, CSCO and CRO, ensuring proper documentation, accountability, and system accuracy., • 3PL Logistics Operations:, • Conduct regular site visits to 3PL facility located in Secaucus NJ, minimum 1 day a month to assess operational performance, compliance, and service levels as it relates to inventory management including but not limited to inbound, outbound, returns and damages accuracy of counting and put away as well as pick, pack and ship., • Perform inbound quality control (QC) audits to verify product quality, accuracy, and compliance with Rowan standards., • Manage the tracking of drop ship allocations to studios from Vendors as well as allocations from the warehouse to studios to ensure product was delivered., • Manage and reconcile damaged goods with 3PL partners, ensuring proper documentation, root cause analysis, and process improvements., • Analyze ecommerce return trends and work with 3PL to optimize return processing, reduce return rates, and improve customer experience., • Run weekly 3 PL reports to reconcile inventory accuracy between enterprise system (Netsuite) and 3 PL WMS., • Leadership:, • Lead, inspire, and mentor team members, fostering a culture of accountability, collaboration, innovation, and customer focus., • Process Improvement & Systems:, • Drive continuous improvement initiatives to enhance inventory control, logistics operations, operational inventory processes and system efficiencies., • Research and implement solutions to improve inventory management systems and workflows at both corporate and studio levels., • Data Analysis & Reporting:, • Develop and maintain comprehensive inventory and logistics performance reports, highlighting risks and opportunities., • Develop and implement risk mitigation strategies related to inventory management, shrink, obsolescence, and availability., • Cross-Functional Collaboration:, • Work closely with Studio Operations, Finance, IT, HQ teams, 3PL partners, and Studio Teams to ensure seamless inventory execution., • Maintain open communication with studio teams and 3PL partners, providing guidance and support on inventory challenges and best practices.What you bring to the table:, • Education: Bachelor's degree in Business, Finance, Supply Chain, Logistics, or a related field preferred, or equivalent experience., • Experience: 5+ Years proven experience in inventory control, logistics operations and Supply Chain., • Leadership: Strong people leadership skills with the demonstrated ability to motivate, and work across teams independently., • Analytical Strength: Data-driven mindset with strong analytical skills and comfort working with inventory and logistics metrics., • Entrepreneurial Spirit: Proactive, innovative, and adaptable, with the ability to thrive in a fast-paced, evolving environment., • Customer Focus: Commitment to meeting the needs of both internal and external customers., • Inventory & Logistics Knowledge: Deep understanding of inventory control methods., • Process Improvement: Track record of driving process enhancements and delivering measurable operational results., • Organizational Skills: Highly organized with the ability to manage inventory both physically and within systems., • Attention to Detail: Strong attention to detail with excellent mathematical and written communication skills., • Project Management: Ability to manage multiple initiatives simultaneously while meeting deadlines., • Technical Skills: Proficiency in Excel and inventory management systems Netsuite and Shopify a plus., • Collaboration: Team-oriented mindset with strong cross-functional communication skills., • Industry Experience: Jewelry or related industry experience is a plus.Full-Time Benefits & Perks:, • Medical/Dental/Vision Health Plans, • Long-term Disability, • Life Insurance, • 401k and Roth IRA Plans, • Paid Parental Leave, • Open PTO policy

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