Resident Assistant (Student Position at Queens College)
12 days ago
Flushing
Job Description Job Title: Resident Assistant (Student Position) Reports To: Assistant Director of Residence Life Location: The Summit Apartments at Queens College Compensation: See compensation summary. Position not eligible for benefits FLSA Status: Student Non-Exempt Positions: 2 Summary A Resident Assistant is responsible for positively fostering a high-quality living and learning experience for residents. The Resident Assistant will complement a student’s academic goals and personal growth by serving as a positive role model and resource. Responsibilities Administrative: • Must be able to attend weekly staff meeting., • Report for staff training approximately two weeks prior to Opening Day for the Fall semester, three to five days prior to the start of the Spring semester, • Maintain confidentiality. Informing your supervisor is not a breach of confidentiality and RAs are expected to keep their supervisors apprised of any potential problem., • Perform administrative duties such as incident reports, occupancy reports, damage billing, surveys, and reporting of maintenance issues., • Participate in RA selection, training, Open House, and other events as assigned, • Be familiar with The Summit Rules and Regulations, Queens College and CUNY guidelines and policies and the Resident Assistant Manual., • Provide appropriate levels of response and assistance., • Interpret and enforce college and The Summit regulations and policies., • Implement building-wide emergency response procedures., • Complete and submit Incident Reports immediately following an incident., • Respond to situations needing attention., • Identify your residents and know where they live within the first three weeks of the semester and be prepared for assessment of this information., • Engage with residents intentionally through door knocks and other forms of approach., • Notify supervisor of roommate conflicts immediately and assist with roommate mediations/living agreements., • Be available to residents and maintain a high level of visibility in the buildings., • Encourage residents to take responsibility for incidents and events in the community., • Maintain a positive floor community through open communication and programming., • Identify and offer assistance to residents and colleagues on personal, academic, wellness, or other issues., • Respond to and report behavior that is inappropriate, discriminatory, or harassing in nature (racial, ethnic, religious, ability, gender, and/or sexual identity)., • Coordinate and complete at least four (4) All-hall Programs per semester based on residential programming model., • Coordinate and complete at least four (4) Community Builders per semester., • Attend and support 3 fellow RA programs per semester., • Attend and support Resident Appreciation events as scheduled., • Attend and support Campus-wide, Largescale, and Campus Partner events as scheduled or assigned., • Complete Intentional Interaction requirements as assigned., • Complete 2 bulletin boards per semester, 1 must be educational., • Complete 1 set of door tags per semester., • Encourage and involve residents to assist with the development and implementation of programs., • Complete and submit a Program Proposals by given deadline., • Evaluate and complete Program Evaluation within 24 hours of program completion., • Serve on RA duty rotation and assume duty responsibility on varying days including weekdays, weekends and evenings (requires walking around and through building (including MCR) and holding/responding to a duty cell phone during shift, overnight, and while phone is in possession)., • Duty responsibility: the RA is in their area from 5:00 p.m. until 9:00 a.m. Sunday through Thursday and 5:00 p.m. until 5:00 p.m. the following day Friday and Saturday., • Staff coverage and duty will be required during academic calendar break periods (holidays and extended time). Schedule will be determined by the staff., • Must be available to work 3 duty days a week for scheduling purposes (Sunday – Thursday), • Use duty cell phone in professional manner and for business purposes only., • Assist with room condition reports prior to Move-In and after Move-Out (end of semester and during)., • Follow up and encourage residents to complete Room Condition Reports following Check-In., • Assist with all openings and closings of the building., • Conduct health, safety and maintenance inspections as scheduled and follow-up accordingly., • Report maintenance concerns for your floor and the building in a timely manner., • Complete other facility management responsibilities as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High school diploma., • Current student at Queen College and maintain full-time enrollment., • Sophomore class standing prior to commencement of RA term., • Good standing with Queens College and the Summit Apartments (i.e. no judicial probation, outstanding financial obligations, etc.), • Maintain cumulative GPA of 2.5 prior to and during RA term., • Sophomore class standing prior to commencement of RA term., • Availability for the entire academic year (BOTH Fall and Spring semesters)., • Demonstrate proficiency in verbal communication and possess strong customer service skills. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. This is not an employment contract. Position not eligible for benefits. Compensation Resident Assistants (RAs) receive a single efficiency apartment (valued at $11,520.00 per semester), early class registration for both fall and spring semesters, and 4 hours of work per week at a rate of $17.00 per hour. If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.
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