Luxury Sales Associate
2 days ago
New York
Location: In-Person (NYC) Compensation: $65K Base + Commission Experience Level: Mid-Level (2-5 years in luxury watch sales) About Us We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we’re hiring a Luxury Sales Associate (Collector & Client Relations) who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative sales, luxury client experience, and high-ticket deal-making and combines online sales with sales onsite at Wrist Aficionado's boutique. Luxury watch sales experience with Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex is required for this position. What You’ll Do Support High-Intent Buyers & Luxury Collectors • Be the first point of contact for serious buyers inquiring about high-value watches., • Qualify inbound leads from website inquiries, phone calls, and VIP referrals., • Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions., • Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings. Assist in Managing Exclusive Client Relationships • Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers., • Maintain detailed client profiles, tracking past purchases, wishlist items, and potential future acquisitions., • Coordinate with the sourcing team to find specific models for VIP clients., • Coordinate & Close High-Ticket Transactions, • Assist senior sales team members in closing high-value deals for Patek Philippe, Audemars Piguet, Richard Mille, and Rolex models., • Manage inquiries for off-market watches, custom orders, and private sourcing requests., • Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions. Enhance the In-Store & VIP Buying Experience • Attend watch networking events, industry trade shows, and private gatherings to expand your collector network., • Help coordinate private viewings and in-store appointments for elite clients., • Offer an educational, consultative approach to help clients make confident purchasing decisions. What You Bring to the Table • 2-5 years in luxury watch sales (Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex), • Experience working with high-net-worth individuals (HNWIs) and collectors., • Knowledge of luxury watches, • Strong consultative sales skills—you know how to educate, build trust, and close deals., • Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings. Why Join Us? • Work with ultra-high-value watches & VIP clientele., • Competitive base salary + performance-based commission/bonuses., • Grow your career in the high-end watch industry with access to collectors & investors., • Opportunity for advancement into senior sales & VIP client management.