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Job Description Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Job Summary If you are organized, have an eye for detail, enjoy juggling numerous tasks, and have excellent customer service skills, then this may be the job for you! This position will provide administrative support to QSAC’s Offices and Programs and will need to travel accordingly. This position is considered a “floater” role and you must be able to travel to different QSAC’s locations which are not all accessible by public transit. Personal vehicle is required for this position. Travel reimbursement for mileage and tolls is possible when applicable. Pay Rate for Position - $17.50 Job Responsibilities Administration & Reception • Required to travel to center-based sites throughout NYC and Long Island, • Will welcome and admit visitors and greet students and families, while maintaining appropriate security procedures (visitor log book, Time card swipes, etc.), • Ensure health, safety & welfare of individuals., • Perform administrative duties such as filing, faxing, ordering supplies, • Be able to mirror responsibilities of the Office manager, • Maintain paper and computer files, • Calendar management, create and edit Microsoft Office documents, as requested, • Maintain individual /family confidentiality., • Will respond to and transfer all in-coming calls and take messages in a professional manner and route calls as necessary, • Minimum of an Associates degree highly preferred or related administrative experience required, • 1-2 years customer service/office experience is highly preferred, • Punctuality and regular attendance is expected, • Commitment to company values and adherence to policies is essential, • Excellent customer service skills are required, • Ability to multi-task, track and follow-up on all outstanding issues and projects, • Dependability and flexibility is expected, • Excellent interpersonal skills are required, • Working knowledge Microsoft Office is required Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive Salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 20+ days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Defensive Driving pay incentive (for positions that require driving), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Discretionary Employer Match, • Paid Training in the field of human services and ABA *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. QSAC is an Equal Opportunity Employer (EOE). Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To easily apply: Please email us at

Job DescriptionBenefits: • Employee discounts, • Paid time off, • Training & development About the Role Suite Pieces is seeking a full-time, entry-level Admin Assistant to support the day-to-day operations of the business. This role is ideal for someone who is organized, friendly, detail-oriented, and comfortable working with customers and computer systems. There is strong room for growth for the right person. Key Responsibilities • Manage inbound sales inquiries by phone, email, and in person, • Assist customers with product and service questions, • Enter and manage customer orders accurately in company systems, • Track orders and communicate updates to customers, • Coordinate and organize delivery scheduling, • Work with internal team members to ensure orders move smoothly from sale to delivery, • Maintain organized digital records and customer information, • Provide strong customer service throughout the sales and order process, • Support general administrative and office tasks as needed Qualifications • Strong computer skills and comfort learning new systems, • Excellent customer service and communication skills, • Strong attention to detail and organizational skills, • Ability to manage multiple tasks and stay on top of deadlines, • Professional, dependable, and eager to learn, • Prior office, retail, customer service, or administrative experience is helpful but not required What Were Looking For We are looking for someone who is proactive, personable, and ready to grow with the company. This is a great opportunity for an entry-level candidate who wants to build a career in business operations, customer service, and order management.

Job Description About us: Teq is a leading Educational Technology company providing products, instructional and technical services and support nationally to the K-12 marketplace. Teq employs over 115 employees and is based in our Huntington Station, NY with a presence in 20 states in the U.S. Our mission is to empower schools with a unique blend of expert service, cutting-edge products, and unparalleled support, fostering creativity and passion in the 21st-century learning environment. We have been serving the educational community since 1972. The company offers a uniquely innovative approach to selling relevant solutions to schools we call “the complete thought”. We are seeking a highly organized and versatile Scheduling and Event Coordinator to manage our technical service logistics and end-to-end event production. This role requires a unique blend of logistical precision—optimizing service routes and technician schedules—and creative project management for high-impact tradeshows and special events. You will be the central hub connecting our customers, sales team, and field technicians. Responsibilities in this role: Technical Scheduling & Logistics • Service Coordination: Schedule service calls, site surveys, installations, and deliveries., • Route Optimization: Strategically plan delivery and service routes to ensure maximum resource utilization., • Technical Oversight: Review orders and service requests to ensure field technicians and delivery teams have the necessary details and equipment., • Internal Liaison: Collaborate daily with Sales, Warehouse, Field Service, and Technical Support departments., • Customer Relations: Provide professional, timely responses to customer inquiries via phone and email. Event Planning & Tradeshow Production, • Tradeshow Management: Coordinate all logistics including vendor contract negotiations, registration paperwork, hotel/travel arrangements, and payment processing., • Technical Production: Coordinate with AV and technical resources to ensure equipment is tested, delivered, and supported; manage on-site setup and teardown., • Marketing Collaboration: Partner with the Marketing team on pre-event campaigns, signage design, program printing, and promotional giveaways., • Special Event Coordination: Negotiate contracts for event spaces; manage food, beverage, décor, and supply orders to meet quality standards., • Financial & Lead Tracking: Manage event budgeting, process reimbursements/prizes, and track lead collection and post-event reporting.What You’ll Bring to the Team:, • 1–2 years of experience in an office environment, logistics, or event management., • Intermediate to advanced skills in Microsoft Office (Word, Excel, Outlook). Experience with SAP, HubSpot CRM, or SMART products is a significant plus., • Strong writing, proofreading, and verbal communication skills with a high level of professionalism., • Ability to manage multiple projects and work assignments from various staff members simultaneously., • An enthusiastic professional who enjoys building relationships with both internal teams and external customers., • High expectations for quality, excellent follow-through, and the ability to exercise tact and diplomacy under pressure., • A positive attitude with the flexibility to work in a fast-paced, evolving environment and the initiative to adapt to new procedures.What We Offer:, • Salary Range: 50,000-60,000, • Generous PTO and 15 paid holidays., • Comprehensive insurance packages include medical, dental, vision, life, and disability., • 401k savings plan with company match., • Access to state-of-the-art facilities and resources., • Regular training and professional development opportunities., • A vibrant company culture with in-office perks like daily snacks, holiday celebrations, sponsored lunches, discounted products, and more! If you’re ready to take the next step in your career and make a meaningful impact in the education sector, we want to hear from you! Teq is an equal opportunity employer committed to diversity, belonging, and inclusion. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans' status, or any other characteristic protected by law. Powered by JazzHR jgGIbTovvE

Job DescriptionBenefits: • Employee discounts, • Competitive base hourly rate, • 2 + shifts per week, • Huge opportunities for growth within the studios including additional sales and management positions, • Free unlimited membership to Pure Barre, • Employee Retail DiscountsPT, Mon-Sun, Min of 2 shifts per week, Flexible shift between 5:30am-8pm, Hourly + Commission & Monthly Bonus, Free Gym Membership, Discount on Merchandise. Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. Pure Barre provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation, and gratitude for ourselves and others, and most of all find encouragement to live healthier lives and be our best self! Pure Barre is a community-centered around fitness. We are currently expanding our team at Pure Barre and seeking a qualified Sales Representative that is focused on driving sales and service excellence to expand our Pure Barre community. This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community! POSITION: The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Representative also assists with retaining and providing unmated customer service to current members. Boutique fitness knowledge or experience is preferred, but not required. RESPONSIBILITIES: • Execute sales process of lead generation, follow up, and close, • Conduct tours of the facility while establishing a relationship and targeting individuals goals and needs, • Book quality appointments to achieve monthly sales quota, • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club, • Assumes responsibility for developing selling skills, • Follow up & follow-through activities with prospective clients, • Take pictures for social media platforms, • Light cleaning of the retail area, studio, and restroomsREQUIREMENTS:, • Excellent sales, communication, and customer service skills required, • Goal-oriented with an ability to achieve sales in memberships, retail, and private training, • Self-motivated and take initiative, • Ability to learn and use the ClubReady software system through training as well as other proficient computer skills, • Must have excellent communication skills via in person, phone, and email, • Strong organizational and multi-tasking skills, • Must have Sales Experience minimum of 1yr. preferably within fitness realm, • Must be available to work weekday mornings

Job DescriptionJob Title: Design & Marketing Assistant Reports To: Business Manager FLSA Status: Non-Exempt POSITION SUMMARY We are looking for an interior design & marketing assistant to help us grow our brand by helping our team with administrative, marketing & customer service tasks. We're looking for someone who enjoys implementing plans and carrying out tasks. Under supervision of the Business Manager, the Design & Marketing Assistant will play an integral role in supporting the management team with many areas of our business, including social media marketing, email design, upkeep of interior design sample library, assisting with design presentations, customer service support, etc. This is a multi-faceted role and gives the right person the opportunity to learn, grow and influence our very unique & inspiring interior design showroom. We are hoping to find a special person who has a love for design, marketing & business to help us launch into the next phase of building our brand. ESSENTIAL JOB RESPONSIBILITIES • Create content for social media including videos, reels, posts, etc., • Create in store signage for upcoming sales & promotions, • Data entry for new products into our POS system as well as for our eCommerce store, • Assist with interior design presentations for our clients by inputting data & products into our design platform, • Upkeep our samples library by pulling discontinued product & pricing new product, • Greet customers and educate them about our products & services, • Occasionally work at the register, providing a positive experience, • Prepare product displays and sample boards, • Perform other duties as assigned by management & other team membersPHYSICAL REQUIREMENTS, • Extensive standing and bending, • Lifting up to 20 lbs.KNOWLEDGE/SKILLS/ABILITIES REQUIRED, • Knowledge of Excel and Word, • Experience with DIY and interior design projects, • Knowledge of Canva, Instagram, TikTok, Facebook, YouTube, • Video/reels editing, • Design Sense, • Professionalism, • Good verbal and written communication skills, • Can multi-task and prioritize while checking items off a listAdditional Items to Note, • Ability to work 1 weekend day, • Reliable transportation

Job Description Job Summary: Parabit Systems is seeking a self-motivated individual ready to learn and grow within our company. The ideal candidate will develop and maintain US and international sales relationships, implementing sales outreach plans that align with Parabit's business goals. This role will collaborate with both Sales, Marketing and Technical support teams to generate new revenue, product, solution and service opportunities, and meet annual new account goals in line with the company's vision. Responsibilities: • Learn, develop and perfect conceptual and technical selling skills for all company products, services, and solutions., • Source and develop new client relationships through email, text, social media posts, phone calls, virtual and in-person meetings and tradeshows., • Collaborate with prospects and new client relationships developed to determine their requirements/statements of work., • Assist the marketing team in the development of and presenting product, service and solutions proposals., • Learn and present pricing, proposals., • Create and update our CRM on all prospect outreach and proposal/estimate status., • Review and fully understand prices and present and review pricing and presentation material with clients with technical support staff., • Adherent to all company policies, procedures, and business codes of ethics. Candidate Requirements: • BA/BS or MA/MS degree in Marketing, Sales, or Engineering., • Minimum of 1 years' experience in sales, marketing, or customer service., • Self-motivated, organized, accountable and transparent, with the ability to work independently and as part of a team., • Excellent written and verbal communication skills., • Professional appearance and work ethic., • Ability to develop an understanding of client responsibilities, goals, pain points and trends., • An ability to build customer acceptance by explaining or demonstrating soft and hard cost savings and operational improvements our products/ services and solutions provide., • Strong documentation and analytical skills in the collection of prospect and client requirements., • Proficiency in MS Office, proposal development, CRM management, and understanding of voice and data networks., • Ability to develop and successfully implement prospecting and client presentation/meeting plans., • Develop sales, negotiation and overcoming sales objection skills., • Basic knowledge of electronics, computers, networks, fabrication, integration and construction prints is a plus., • Willingness to travel for product demonstrations at trade shows and client in person meetings a plus. Education/Experience: • Bachelor's degree in marketing, sales, computer science, and/or electrical engineering., • Proficiency in multiple languages is a plus. About Us: Parabit Systems is a full-service design, engineering, manufacturing, and integration company providing top-quality security products and innovative self-service solutions. Since 1995, Parabit has been at the forefront of developing ATM Lobby Access Control Systems, Courtesy/Emergency Phone products, and advanced security technologies. Our mission is to enhance self-service and improve security for our expanding customer base through innovative turn-key solutions. Mission: Our mission is to enhance self-service and improve security for our current clients and expanding customer base. We aim to grow by developing innovative turn-key solutions for existing clients and new markets. All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.

Job Description Join our dynamic team at Imperial Cleaning in Amityville, NY 11701, as a Full Time Bilingual Customer Service/Administrative Specialist and immerse yourself in a vibrant work environment that prioritizes customer-centricity and excellence. This onsite position allows you to engage directly with clients, fostering meaningful relationships while honing your problem-solving skills in a fun and energetic atmosphere. With a competitive pay rate of $28-$30 per hour, you'll be rewarded for your contributions to our high-performance culture. Your bilingual abilities in English and Spanish will not only enhance communication but also make a significant impact on the diverse clientele we serve. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Snack/Drink Room, and Employee Discounts. Take the next step in your career and apply now to be part of a team that embodies integrity and empathy in every interaction. Make a difference as a Customer Service/Administrative Specialist - Bilingual English/Spanish As a new Bilingual Customer Service/Administrative Specialist at Imperial Cleaning, you can expect a fast-paced and dynamic work environment where you will be the first point of contact for our valued clients. Your day-to-day responsibilities will include managing incoming calls, responding to inquiries, and resolving customer issues with empathy and professionalism. You will assist with administrative tasks such as scheduling appointments, maintaining records, and coordinating services, ensuring a seamless experience for our customers. You will work Monday through Friday, with standard hours designed to support our clients effectively. Additionally, being on call for emergencies will be part of your role, allowing you to demonstrate your commitment to customer-centricity and problem-solving. Prepare to collaborate with a supportive team focused on delivering excellence in every interaction. Does this sound like you? To thrive as a Bilingual Customer Service/Administrative Specialist at Imperial Cleaning, several key skills are essential. First and foremost, exceptional communication skills in both English and Spanish are crucial for effectively engaging with our diverse clientele. You should possess strong problem-solving abilities, allowing you to address customer inquiries and concerns with empathy and efficiency. Attention to detail is vital, as you will be responsible for accurate record-keeping and scheduling. Additionally, a customer-centric mindset will help you anticipate client needs and exceed their expectations, reinforcing our commitment to excellence. Time management skills are also important, enabling you to prioritize tasks effectively during busy periods. Finally, adaptability and a positive attitude will serve you well in our energetic and fun work environment, empowering you to contribute to a high-performance culture dedicated to outstanding service. Get started with our team! Applying for this position is a walk in the park if you feel it's a good fit for you Job Description • Primary point-of-contact that supports residential services from beginning to end., • Provide operations support for all residential services, • Work closely with Residential Regional Manager on daily requests and/or issues that may arise., • Schedule or reschedule all customer appointments, • Monitor daily/weekly schedule to ensure all crews are scheduled appropriately, • Close out daily work orders and employee time sheets, • Process client invoices daily, • Monitor crews time off and schedule floaters appropriately, • Coordinates estimates and provides pricing to clients., • Assist in resolving customers service or billing issues., • Maintain a record of customer interactions, transactions, complaints, inquiries, comments, and actions taken., • Refer unresolved customer grievances to Residential Regional Manager for further investigation., • Identify and recommend improvements in processes or service methods and procedures to streamline processes., • In-office position, Monday through Friday 8am-5pm (some flexibility when needed), • 3-5 years professional office experience, • 2 year degree required, 4 year degree a plus, • Bi-lingual (English-Spanish), is a must., • Strong Customer Service, detail-oriented and strong communication skills (email, phone)., • Results-oriented: the ability to resolve challenges and emergencies at a moment's notice., • Multi task-oriented: The ability to handle multiple projects at a time., • Customer-focused with a can-do approach to problem-solving., • Basic knowledge of computer applications and software applications (Intermediate ability in Microsoft 365 (Word, Excel, Outlook) (Imperial Cleaning internal Title: "Residential Operations Specialist")

Job Description Gadge USA was established in 1993. Our company is a national packaging supply and supply-chain solutions company with an expansive distribution network. We manage packaging portfolios across multiple categories, combined with a scalable service model, which delivers packaging solutions and continuous improvement to our customers. We are seeking a highly motivated Inside Sales Representativeto play an active role in identifying, engaging, and advancing new customer opportunities. This role is not a passive support function—it is a front-line growth role responsible for outbound prospecting, market research, and direct engagement with target customers in close partnership with Revenue Operations and Sales Leadership. This individual will work hands-on with Salesforce and Sales Intelligence Tools to build target lists, conduct outreach, qualify opportunities, and support Sales Leaders with actionable insights, preparation, and follow-through. The role blends prospecting, sales execution, and CRM discipline, offering strong exposure to both sales' strategy and revenue operations. What You Will Do: • Sales Prospecting & Market Development, • Partner directly with Head of Revenue Operations to identify target markets, industries, and customer profiles aligned to growth priorities, • Conduct day-to-day prospecting activities (email, phone, LinkedIn, research) for review and strategy discussion, • Lead outbound outreach to target accounts and prospective customers using defined messaging and cadence frameworks, • Identify and surface new customer opportunities using buyer intent signals, • Lead Qualification & Sales Engagement, • Perform first-level qualification using defined ICP and qualification criteria (role, need, timing, fit), • Schedule and support qualified handoffs to Sales, ensuring clear context, notes, and next steps are captured, • Create pre-meeting briefs including company background and industry research, • Actively stay engaged beyond the handoff, learning from sales conversations and outcomes to refine targeting and messaging, • Salesforce Pipeline & Activity Management, • Maintain accurate activity tracking, opportunity notes, dispositions, and next steps in Salesforce, • Monitor early pipeline stages to ensure opportunities are progressing appropriately and flagged when stalled, • Support data integrity while remaining actively engaged in the sales process, not just system updates, • Reporting & Performance Visibility, • Provide weekly internal activity and progress reports to Sales Leadership, including:, • Outreach activity, • Market and account insights, • Pipeline movement and engagement trends Must-Haves: • 3–5 years of experience in inside sales, sales development, or a sales-aligned operations role, • Demonstrated comfort with outbound prospecting and customer engagement, • Hands-on experience using a CRM (Salesforce preferred) to manage leads, activities, and pipeline stages, • Strong communication skills with the ability to engage confidently with sales leadership, • Organized, proactive, and motivated by growth and learning Nice-to-Haves: • Experience with outreach and sequencing tools (email automation, dialers, LinkedIn tools), • Exposure to AI-enabled sales or marketing tools (lead scoring, intent data, automation), • Strong understanding of ICP definition and B2B lead qualification frameworks, • Proficiency in Excel or Google Sheets for data review, validation, and tracking, • Interest in sales technology, CRM optimization, or revenue operations career paths What Success Looks Like in This Role: • Target markets and prospect lists are actively developed and refined with Sales Leadership, • Prospective customers are engaged consistently and professionally, • Sales Leaders are better prepared for meetings with clear insights and context, • Salesforce reflects real sales activity, momentum, and next steps, • The individual demonstrates growing confidence, judgment, and ownership in sales execution Why This Role Matters: This role sits at the intersection of sales execution and revenue strategy. You will gain hands-on experience in: • Active prospecting and outbound sales engagement, • Market and account research tied directly to revenue growth, • Salesforce pipeline management in a live sales environment, • Close collaboration with Sales Leaders on strategy, targeting, and execution What We Offer: • Salary range $70,000 - $80,000 commensurate with candidate's experience, plus commission and annual discretionary bonus., • Your health is important! We offer excellent healthcare (medical, dental, vision) benefits with national providers, short-term and long-term disability insurance, life insurance, employee assistance program, and mental health support programs such as Talkspace and Sondermind, • We provide paid time off including company paid holidays, • We care about your future and offer 401(k) retirement plan, employer match, and a discretionary non-elective profit-sharing program Additional Information: Come “en-Gadge” with us and join our innovative, collaborative, and inclusive teams on our journey to Be the best-in-class choice For All Things Packaging®, while fulfilling our Mission: Always Packed with Commitment® to provide a great customer experience, deliver high-quality, custom packaging products and value-added supply chain solutions through a culture of teamwork, strong relationships, and a commitment to excellence. Learn more about us here. This role will be based in our office located at 3000 Marcus Avenue, Suite 3E03, Lake Success, NY 11042. Gadge USA, Inc. is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Start Your Insurance Career Here Build Skills, Make Connections, and Grow into a Sales Role Do you enjoy engaging with people and envision yourself in a sales-driven, client-facing rolebut want to learn the ropes first? Were looking for a Receptionist whos ready to take the first step toward a rewarding career in the insurance industry. This position is perfect for someone who thrives in a professional office setting, enjoys helping others, and is eager to grow into a licensed insurance sales role in the near future. ABOUT THE ROLE: As our front desk Receptionist, youll be the first point of contact for clientswelcoming them to the agency and supporting the team with administrative, customer service, and early sales activities. You'll learn the ins and outs of the insurance business, gain exposure to the client lifecycle, and be mentored by experienced professionalsall while preparing to pursue your license and move into a full sales role if its the right fit. RESPONSIBILITIES: • Greet clients and visitors warmly in-person, over the phone, and via email, • Manage appointment scheduling and office communications, • Support administrative functions such as maintaining records and filing documents, • Handle basic customer inquiries and redirect to licensed agents as needed, • Begin participating in client conversations to identify insurance needs and potential coverage gaps, • Assist with quoting processes, follow-ups, and outreach campaigns, • Collaborate with the team on projects and office operations QUALIFICATIONS: • Recent college graduate or early-career professional preferred, • Previous experience in customer service, office administration, or retail/sales is a plus, • Strong communication and interpersonal skills, • Organized, detail-oriented, and eager to learn, • Comfortable engaging in customer conversations and exploring sales opportunities, • Proficient with Microsoft Office and open to learning new software, • Interest in obtaining a Property & Casualty or Life & Health insurance license in the future (well help guide you through the process!) WHY START HERE: • Hands-on exposure to the insurance industry, • Paid opportunity to learn, grow, and evaluate your fit in a licensed sales role, • Path to promotion: Supportive agency culture that invests in your development, • Flexible, team-oriented environment with room to grow, • Clear next steps toward licensing and sales advancementThis role is your gateway to a meaningful, successful career in insurance. If youre proactive, personable, and excited about helping people while learning a valuable industry, wed love to hear from you! This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.

Job Description Customer Experience Assistant Manager - Garden City, Long Island Position Overview: The Customer Experience Assistant Manager for our Garden City showroom location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team’s manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Roosevelt Field Mall showroom location. The targeted budget for this position is $65-67k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life Insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders! #IND111 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR ExbU5lMW0e