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Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion. Key Responsibilities Web Experience Production & Scaling: • Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey. Partner with Content and PMM teams to ensure web content is engaging, accessible, and aligned with company strategy. * Partner with the SEO/AEO team to ensure web content is.optimized for organic growth * Partner with creative agencies to guarantee visual assets are produced in-time Webpage Localization & Global Expansion: * Lead the execution of webpage localization, ensuring a seamless and culturally relevant experience for international markets. * Manage the workflow between internal teams and external translation agencies to ensure high-quality, timely localized content updates. Design System and CMS Maintenance: • Manage the web component library within our CMS, ensuring technical stability. Monitor and maintain overall CMS health, collaborating with web engineering to troubleshoot issues and implement enhancements. Strategic Intake & Stakeholder Management • Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives. Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines. Content Strategy & Lifecycle Governance • Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.. Partner with the performance team to lead conversion rate optimization (CRO) efforts on key landing pages through message and layout testing. Team Enablement & Distributed Authoring: • Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework. Create and maintain documentation and guides for the CMS to ensure high-quality execution across the organization. About You * Education: Bachelor's degree in Marketing, Business, Communications, or a related field. * Experience: 7+ years of related experience in web content management , with a strong focus on the B2B sector.. * Technical Expertise: Deep expertise in enterprise-level CMS platforms (e.g.,Adobe Experience Manager, Sitecore) and a strong understanding of how design systems power modern web architecture. * Operational Mindset: Proven track record of managing complex stakeholder environments and streamlining production workflows. * Skills: Clear, compelling communication with the ability to translate technical requirements into actionable insights for stakeholders. The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. #LI-MB1 Tools and Resources • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires., • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN] Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice

Job DescriptionCompany Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The Voice User Interface (VUI) Designer is responsible for creating intuitive, user-centered voice experiences for IVR applications across speech and DTMF channels. This role owns the design of call flows and conversational interactions, ensuring that IVR solutions are easy to use, effective, and aligned with business goals. The position works closely with Product Owners, IVR Engineers, Application Architects, and speech scientists. It bridges customer experience design and technical implementation by translating requirements into clear call flows, design specifications, and user stories that guide development and tuning efforts. Responsibilities: • Creating user-centered IVR designs for speech and DTMF applications (Dual-Tone Multi-Frequency), • Gather and analyze business and user requirements for IVR applications, • Design end-to-end call flows for speech and DTMF-based IVR experiences, • Create design specifications and documentation for IVR implementations, • Collaborate with Product Owners to shape and refine voice user experiences, • Create user stories for developers and speech scientists to implement designs, • Support speech scientists with grammar design and tuning, • Conduct usability testing and analyze results to improve IVR performance, • Tune IVR applications to optimize recognition accuracy and user experience, • Communicate design rationale and methodology to stakeholdersQualifications, • 5+ years of professional experience as a user interface designer, • Strong expertise in AI conversational voice design and development, • Strong expertise in gathering and analyzing business and user requirements for IVR applications, • Background in linguistics, cognitive psychology, behavioral sciences, or a related field, • Proven experience designing speech and DTMF (Dual-Tone Multi-Frequency) IVR applications, • Computer science or technical background, • Experience working closely with speech scientists or NLP teams, • Familiarity with usability testing methods for voice interfaces, • Experience designing IVR systems in large-scale or enterprise environments Additional Information We offer: • Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth., • Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program., • ForeverRemote work culture: make the most of the flexibility that comes with remote work., • Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities., • Global impact: collaborate on impactful projects for top global clients and shape the future of industries., • Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events., • Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality., • Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Job Description About Ortho Sport and Spine Physicians: Ortho Sport and Spine Physicians is a leading medical practice specializing in orthopedic and spine care. Our mission is to provide exceptional patient care and innovative treatment options to improve the quality of life for our patients. As part of our commitment to excellence, we are seeking an IT Support Specialist to join our team and contribute to our continued success. Job Summary: As an IT Support Specialist at Ortho Sport and Spine Physicians, you will play a critical role in ensuring the smooth operation of our information technology systems. You will provide advanced technical support to our staff, diagnose, and resolve complex IT issues, and help maintain our network infrastructure. This position requires a strong knowledge of IT systems, exceptional problem-solving skills, and excellent customer service abilities. Key Responsibilities: • Technical Support: Provide technical support to end-users, including diagnosing and resolving hardware, software, and network issues promptly and efficiently., • System Maintenance: Assist in the maintenance and administration of the organization's IT infrastructure, including servers, workstations, and network devices., • Software Management: Install, configure, and update software applications as needed, ensuring compliance with licensing agreements and security protocols., • Hardware Management: Manage hardware inventory, perform equipment upgrades, and coordinate with vendors for hardware repairs and replacements., • User Training: Train end-users on proper IT procedures and best practices to enhance productivity and security awareness., • Security Compliance: Monitor and enforce IT security policies and procedures to protect sensitive data and ensure compliance with industry regulations., • Troubleshooting: Investigate and resolve complex technical issues, escalating to higher levels of support when necessary., • Documentation: Maintain accurate records of IT equipment, configurations, and support activities., • Collaboration: Collaborate with other IT team members, vendors, and external partners to implement IT projects and solutions effectively., • Bachelor’s degree in information technology, Computer Science, or a related field preferred., • Must be willing to travel 10% of the time overnight., • Regular travel to local GA clinics required with mileage reimbursement., • Proven experience in an IT support role or similar position., • Strong knowledge of Microsoft Windows and Office products., • Familiarity with networking concepts, protocols, and hardware., • Excellent problem-solving and troubleshooting skills., • Strong customer service and communication skills., • Ability to work independently and as part of a team., • Work-Life Balance: Enjoy a balanced life with paid time off and the flexibility to take care of personal commitments., • Holiday Cheer: Celebrate and spend time with loved ones with eight paid holidays throughout the year., • Professional Growth: We invest in your career development with professional development assistance, empowering you to expand your knowledge and skills., • Comprehensive Coverage: Your health and well-being are essential to us. We provide medical, dental, and vision insurance coverage., • Sailing into the Future: Secure your financial future with a 401k plan and company-matched contributions, preparing you for your next journey beyond work. Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices based on race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.

Job Description At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW As an Operations Associate, you’ll play a key role in ensuring the smooth and reliable performance of our autonomous delivery robots. While our robots are designed to operate independently, there are times when they need a helping hand—whether it’s navigating around unexpected obstacles, dealing with technical issues, or responding to environmental challenges. That’s where you come in. In this hands-on role, you’ll assist robots in the field, perform light maintenance tasks like cleaning sensors, and help ensure that deliveries are completed safely and on time. Your quick problem-solving and on-the-ground support will help minimize service interruptions and protect valuable equipment. You’ll also document incidents and share observations that directly contribute to the ongoing improvement of our technology and operations. You’ll collaborate closely with teams across operations, engineering, and customer support—helping to manage robot deployments, escalate technical issues, and support safety and training initiatives. This role is onsite 5 days a week in ATL. JOB DUTIES * Maintain field readiness by supporting robots, ensuring timely response, coordination, and order fulfillment as business needs arise. * Assist in deployment processes in line with deployment expectations, including preparation, inspection, cleaning and placement of robots. * Track, document, and close escalation tickets while maintaining clear communication, constant updates, records, and supporting documentation. * Operate company vehicles safely to facilitate the movement, recovery, or repositioning of robotic units as needed. * Prioritize safety by adhering to company safety standards, escalating critical events appropriately, and ensuring personal well-being. * Manage end-of-shift recovery by securing, charging, sanitizing, and accounting for all robotic assets and associated equipment. * Ensure proper handling, maintenance, and storage of all company-issued tools, devices, and protective gear. EXPERIENCE, QUALIFICATIONS, & SKILLS Required Experience, Qualifications, and Skills * Valid drivers license * Comfortable driving mid-size utility vehicles as needed * Capable of lifting and maneuvering items weighing up to 50 pounds * Demonstrated ability to engage with customers in a professional setting * Willingness and ability to work flexible hours, including nights, weekends, and holidays, as operations require Preferred Experience, Qualifications, and Skills * Experience with Jira * 1 year of experience in last-mile delivery, robotics, or customer-facing industries, with direct customer-facing (field or service-based) experience * Experience using work communication tools (ie. Slack) * Strong organizational, collaboration, and problem-solving skills. Additional Information * Physical demands include walking/biking several miles per day and handling equipment. * Safety compliance: Adherence to PPE rules, strict cell phone protocols, and dress codes (high-visibility vests, safe footwear) is mandated. * Operations Associates must be prepared to perform duties in various weather conditions, including inclement weather. * This role requires the safe operation of company vehicles or e-bikes for work-related purposes. Employees must be able to perform driving duties safely and in accordance with company policies and applicable laws, with or without reasonable accommodation.

Job Description Hi, we're Oscar. We're hiring an Associate, Total Quality Management to join our Total Quality Management team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will work cross-functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes. You will lead the design, optimization, and implementation of processes / improvements / platforms to operations in support of achieving organizational goals. This will require collecting and documenting business requirements, and building and managing project plans. Additionally, it will involve documenting key project decisions, managing project governance, and applying frameworks. Furthermore, it will necessitate analyzing data, and developing and communicating risk mitigation strategies. All of these tasks must be accomplished across disparate initiatives and stakeholders at the same time. You will report into the Associate Director, Quality. Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: • Lead the end-to-end management of cross-functional implementations and projects. This includes creating project plans, engaging stakeholders, and managing cross-functional relationships to drive collaboration. Additionally, it involves mitigating edge cases and ensuring on-time completion., • Evaluate overall departmental performance by creating, gathering (Big Data query writing & management), analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies., • Develop, maintains, improves Key Performance Indicator (KPI) dashboards., • Perform trend and variance analysis to identify performance drivers., • Work with stakeholder teams to ensure audit forecasts align with business objectives and changes., • Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives, • Apply strong analytical and modeling skills to solve complex business problems., • Analyze data to support business teams in making better informed, data-driven decisions. Mentor team members and promotes colleagues' growth and professional development., • Support other strategic projects as assigned to meet business needs., • Compliance with all applicable laws and regulations., • 3+ years of work experience in operations and/or health insurance, • 2+ years of experience using data software such as Excel/Google Sheets, SQL, or other data analytics tools, • 2+ years of experience with end-to-end project management with in a cross- functional environment, • 2+ years of experience in administering operational, quality, or analytics platforms, including requirements gathering, workflow documentation, vendor evaluation support, and leading User Acceptance Testing (UAT)., • Experience managing, presenting, and owning stakeholder management At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description IT Manager, Collaboration Contract to Hire (6 months to FTE) | Onsite Job Description: One of our top digital banking clients has recently emerged as a spinoff from their parent company. Due to this, they need to hire an IT Manager, who will be at the forefront as the company builds out the IT division from the ground up. You will standup all of the companies collaboration applications and services from scratch, including O365, SharePoint, Teams, etc. to ensure a seamless integration with all of their necessary business applications for over 2,000 employees. You will be responsible for providing solution development and third-level support for the Collaboration Services (mostly Microsoft 365). The role requires both broad and deep technology knowledge and the ability to take a solution through the complete solution development lifecycle including planning, design, build, unit and system acceptance testing, knowledge transfer and solution support. Eventually, you will be responsible for building out your team and hiring only the best. This is a dynamic environment, where you’ll have abundant growth opportunities in a rapidly evolving and cutting-edge digital banking landscape! This is an ONSITE position that requires 5 days a week! Requirements: • 8+ years of experience in an IT Management role overseeing and managing collaboration applications, • 3+ years of people management experience – hiring and building out a team, • Prior experience standing up and supporting a Microsoft Office shop including—O365, SharePoint, Microsoft Teams, Teams phone, Video Teams Conferencing, etc. from scratch, • Strong technical experience designing & supporting collaboration solutions, • SharePoint, Microsoft Exchange, and Exchange Online technical administration experience, • Microsoft Office (2019+, 365 ProPlus) experience, • Experience integrating third-party business applications into collaboration platforms. Nice to have: • Fintech or Software company experience, • Microsoft 365 Certified: Administrator Expert, Messaging Administrator Associate, Collaboration Communications Systems Engineer Associate, etc., • Microsoft Certified IT Professional (MCITP), • Scripting experience (including PowerShell) Responsibilities: • Manage/Lead Collaboration team to build and maintain Collaboration Services: Exchange, OneDrive, SharePoint, Teams, Power Platform and related 365 services with a hands-on contributing management style., • Leadership ability to direct offshore development and support functions and outsourced service providers as necessary to accomplish goals., • Leadership qualities and ability to influence/communicate with senior leaders., • Use appropriate toolsets to design and maintain end-user automation for the self-set-up computer build process., • Maintain the documentation on the collaboration services tools, processes, and procedures., • Review, recommend, and test for deployment, the software solutions in this space.

Job DescriptionCompany Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description About the Role We are seeking a Regional Partner Development Manager to expand and strengthen AireSpring’s channel partner ecosystem across the Central, West, and East regions. This role focuses on recruiting, enabling, and supporting partners—agents, resellers, and integrators—to drive sales of AireSpring’s advanced telecom and cloud solutions. You will serve as the primary liaison for partners in your region, developing joint go-to-market strategies, supporting sales execution, and ensuring partner success. Key Responsibilities • Central Region: Major metro hubs (Chicago, Dallas, Minneapolis)., • West Region: Tech-driven markets (California, Seattle, Denver)., • East Region: Financial and healthcare verticals (New York, Boston, Atlanta).Qualifications Qualifications • Required:, • 5+ years in telecom channel or partner sales., • Proven success in developing and managing regional partner ecosystems., • Strong knowledge of telecom products: SIP Trunking, Hosted PBX, SD-WAN, MPLS, Internet Access., • Excellent communication and negotiation skills., • Ability to travel within assigned region., • Preferred:, • Experience with AireSpring or similar carrier programs., • Familiarity with CLEC/ILEC distribution models., • Regional partner revenue growth., • New partner acquisition and activation., • Pipeline health and forecast accuracy., • Training and enablement sessions delivered. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description We are looking for an Art Director with a focus in digital design that has excellent visual design skills. People who thrive in this role are multi-disciplinary designers who feel at home in all parts of the process, playing a key role in strategy, user experience, and branding. Being comfortable with the full design process from mood boards to wireframes, through to design, animation prototypes and finally development QA, is critical. We believe great work is not done alone, constant collaboration across our entire team is essential for our creative process. At Alloy we pride ourselves in doing meaningful work for great clients. We are fueled by our collective passion for design, genuine relationships and continuous laughter. Growth here is limitless. We embrace diverse backgrounds and skills and cultivate our people to pursue their passions. We’re committed to our employees and help them advance. This is an opportunity to define and reinvent the digital space, and a passion for doing just that is critical. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of designers, we firmly believe that our work is at its best when everyone feels free to be themselves. Responsibilities • Lead an end-to-end design process. Contribute visual ideas as research. Express strategic ideas through design. Communicate the rationale behind your work. Make it beautiful, and (most important) deliver what users need., • Establish a brand vision that is informed by research, connected to business outcomes, and driven by you. Present to clients with support from the team., • Conduct research. Participate in user interviews, and gather inputs throughout the process. Design new solutions as goals dictate., • Plan interfaces and prepare wireframes and information architecture, • Explore complex problems with an open mind. Feel comfortable with ambiguity. Generate multiple solutions and make strategic design decisions in partnership with a team., • Sweat the details. Impeccable execution and deep care given to all aspects of design, large and small: strategy, messaging, brand, colors, typography, icons — everything., • Create new design systems and solve problems within existing ones, • Communicate clearly. Share daily status with teams. Deliver concepts to clients. Show excellent written, verbal, and interpersonal communication skills that build strong relationships., • Multiple years of experience as a lead digital designer, • Mastery of the Adobe suite, Figma and/or Sketch, • Demonstrated experience solving complex problems through elegant design, • An extraordinary portfolio, • The capacity to work on multiple projects concurrently, • Understanding of UX best practices and how to achieve them without sacrificing the goals of the client or the integrity of the design, • A storytelling-first approach, • Experience designing and communicating about website animations and interactivity, from micro interactions to full page scroll hooks, • A keen eye for detail, • A deep familiarity with contexts, screens, and device capabilities, • Curiosity...about everything, • Experience prototyping in After Effects, Principle, Figma etc., • Experience building out Lottie animations, • Webflow build experience, • Motion graphics/motion design experience Powered by JazzHR q6PpvSbjTD

Job DescriptionWho We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the IT Functional Analyst - Supply Chain this role is pivotal in bridging the gap between business processes and technology solutions, ensuring our supply chain systems and processes follow industry best practices, and supporting Yancey’s broader Dynamics 365 implementation. This role serves as the functional lead for Microsoft Dynamics 365 Manufacturing and Warehouse Management, partnering with Operations, Supply Chain, Engineering, and IT to design, implement, and continuously improve production and warehouse processes. The analyst will act as the subject matter expert for configuration of production execution, material planning, inventory control, and advanced warehouse operations within D365. Primary Responsibilities: • Support functional design and configuration for Manufacturing:, • Bills of Materials (BOMs), routes, and production orders, • MRP, master planning parameters, and demand-driven replenishment, • Production reporting (picking lists, route cards, RAF, and cost postings), • Partner with Engineering and Operations to translate manufacturing processes into scalable D365 solutions, • Support production close, variance analysis, and inventory reconciliation, • Support configuration of D365 Advanced WMS, including:, • Warehouse layouts, locations, and inventory dimensions, • Work templates, location directives, and wave processing, • Mobile device menus, user roles, and RF workflows, • Ensure manufacturing and warehouse processes align with internal control, audit, and segregation-of-duties requirements., • Monitor process adherence post go-live and recommend corrective actions., • Document business requirements, configure and execute test scenarios in sandbox, and deploy changes to production following SDLC control process., • Participate in the end-to-end implementation lifecycle of supply chain projects, including system configuration, data migration, user acceptance testing, and go-live activities., • Develop user documentation and deliver training sessions to ensure smooth adoption of new processes and systems., • Act as a liaison between business users and IT, facilitating clear communication and managing expectations throughout the project lifecycle., • Monitor post-implementation performance, gather feedback, and propose enhancements to maximize the value of Dynamics 365 investments in the supply chain space.Additional Responsibilities:, • Participate in required safety program, and work in a safe manner., • Bachelor’s degree in Supply Chain Management, Business Administration, Information Systems, or a related fieldRequired Qualifications/Skills:, • Required:, • Hands-on functional experience with D365 Manufacturing and/or Warehouse Management, • Proven experience supporting production and warehouse processes in an ERP environment, • Ability to translate shop-floor and warehouse operations into system design and configuration, • Strong understanding of inventory, production, and material flow concepts, • Power BI or data analysis experience in a manufacturing or supply chain context, • Preferred:, • Experience supporting high-volume or complex manufacturing environments, • Experience with D365 Advanced Warehouse Management (WMS), • Prior participation in a D365 Manufacturing or WMS implementation or major rollout At Yancey Bros. Co, we are always looking to add people to our team who share our core values: • Safety: We value the lives and health of our team and customers above all else., • Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly., • Teamwork: We work as one across our organization for the benefit of our customers., • Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide., • Acting in a safe manner, • Exhibiting honesty and integrity, • Acting in a fair and ethical manner, • Team mentality, • Delivering quality results, • Embraces change / improvement, • Exhibiting superior customer service skills, • Exhibiting pride and ownership, • Working with a sense of urgency, • Competitive Pay, • Individual Bonus Opportunities Available, • Technician Tool Allowance, • 401k Plan Strong Company Match, • Employee Profit Sharing, • Financial Wellness CoachingEmployee Wellness Program, • Medical, Vision, Dental Insurance, • Prescription Drug Coverage, • Flexible Spending Accounts, • Short & Long Term Disability, • Group Life InsurancePersonal Time Off, • Paid Holidays, • Paid Sick Leave Career Development, • Tuition Reimbursement, • Ongoing Training, • Advancement Opportunities

Job Description About Creative Realities Creative Realities, Inc. (, NASDAQ: CREX) is a creative technology company focusing on bringing digital experiences to retail environments, designed to enrich and inspire the consumer journey. Our strong design and strategic discipline uniquely position us to guide Fortune 100 Brands and Retailers on how best to apply technology in function of marketing, store, or customer objectives. Our end to end offering enables us to execute what we recommend: from design and app development, thought to deployment on site - and provide ongoing content and support to virtually any type of environment. About the Position The Senior UI/UX Product Designer is responsible for leading user experience and interface design across multiple enterprise software applications, including ReflectView, Clarity, and RVX. This role plays a critical part in CRI’s broader modernization and platform-integration strategy, particularly as we unify scheduling, content management, device management, and operational workflows. Working within the Product organization, the designer will collaborate closely with Product Managers, Engineering, and Client teams to translate complex requirements into intuitive designs. This includes creating modern interaction patterns, designing multi-step workflows, architecting design systems, and producing end-to-end UX deliverables—from research and wireframing to high-fidelity prototypes. The Senior UI/UX Product Designer must be able to simplify sophisticated system behaviors; such as device orchestration, asset management, location hierarchies, timelines, metadata, governance, and analytics; into clear, intuitive, operator-friendly interfaces. The designer will leverage both traditional UX methods and modern, preferably AI-enabled, prototyping tools to accelerate design cycles and improve clarity and outcomes across the organization. This position is a senior individual contributor role (non-manager) reporting directly to the Director of Product. The Ideal Candidate The ideal candidate is a senior-level UI/UX designer with experience creating intuitive interfaces for complex enterprise software. They excel at simplifying multi-step workflows, maintaining consistency across products, and communicating design decisions clearly. They are highly proficient in modern design tools—with experience in AI-assisted design or rapid prototyping strongly preferred. The ideal candidate works well with Product and Engineering teams, takes ownership of their work, and brings a practical, user-focused approach to delivering high-quality designs quickly. Key Responsibilities Design Leadership • Own the end-to-end UX design process across multiple enterprise software platforms., • Translate business, client, and technical requirements into clear user journeys, workflows, and UI patterns., • Deliver wireframes, interactive prototypes, design specs, and polished UI for development handoff., • Design Systems & Architecture, • Create and maintain a unified component library and design system spanning RV, RVX, and Clarity., • Define standards around navigation, layout, interaction, accessibility, and responsive behavior., • Use modern design tools (AI preferred) for rapid prototyping, visual exploration, and design-to-code concepting., • Introduce intelligent UX patterns that streamline workflows and improve user productivity., • Cross-Functional Collaboration, • Work closely with Product Managers to refine requirements and define acceptance criteria., • Partner with Engineering to ensure technical feasibility and high-quality implementation., • BA/BS strongly preferred in Design, HCI, UX, Digital Media, Interaction Design, or equivalent experience., • 5–8 years of experience designing enterprise software applications., • Demonstrated experience producing end-to-end UX deliverables for complex SaaS products., • Strong proficiency with Figma, including design systems and prototyping., • Experience designing multi-module workflows (content, assets, devices, scheduling, dashboards)., • Experience with (or strong curiosity for) AI-assisted design tools and modern UX workflows., • Strong attention to detail and craftsmanship in UI and interaction design., • Ability to simplify complex requirements into elegant, intuitive interfaces., • Excellent written and verbal communication skills., • Diplomatic, collaborative, and comfortable working across multiple teams and disciplines., • High degree of ownership and accountability; able to operate with autonomy., • Passionate about design quality and user advocacy., • Curiosity, adaptability, and willingness to explore modern tools and design methodologies. Core Values The ideal candidate represents these six core values: • Passionate – Driven and energized by great design and meaningful user experiences., • Respectful – Embraces diverse perspectives; works collaboratively and inclusively., • Do the Right Thing – Operates with transparency, honesty, and integrity., • Helps First – Proactively supports teammates, partners, and customers., • Nimble Minded – Brings creativity and fresh thinking; adapts quickly to new challenges., • Expects Excellence – Holds themselves and others to a high standard for craftsmanship and delivery. Benefits • Company paid individual portion of medical, Life, Long and Short-Term Disability insurances;, • Access to participate in company dental and vision insurance programs;, • 401(k) program, including company paid match of up to 3% of annual salary; and, • Paid time off and holiday pay. Thank you for your interest in Creative Realities. We look forward hearing from you!

Job DescriptionThis position supports the finance function for an organization's technology and applied technology divisions. The analyst will work closely with technology leadership to manage budgets, forecasts, and financial reporting, with a particular focus on cloud spend management and project-based cost analysis. The role sits at the intersection of finance and technology operations, providing data-driven insights that guide investment decisions and operational efficiency. Responsibilities Financial Planning and Analysis • Build and maintain budgeting and forecasting models for technology and applied technology departments, working alongside leadership in those functions to evaluate performance and surface risks, opportunities, and challenges as they arise., • Conduct multi-year, project-level financial modeling that informs reporting on both operating and capital expenditures across technology investments., • Contribute to recurring reporting deliverables, including dashboards, trend analysis, and ad hoc requests prepared in coordination with internal stakeholders., • Own portions of the monthly close process for technology departments, which includes tracking spend at the project and initiative level, completing variance analysis, refreshing forecasts in step with departmental leadership, and applying appropriate accounting treatment to invoices (accruals, prepaids, and the capital versus operating expense determination).Finance Operations, • Translate financial and operational data into actionable guidance for technology leaders across categories such as cloud infrastructure, network, end-user computing, services, and software licensing/SaaS., • Develop analyses and models that support better decision-making, highlight trends, and identify both cost-saving opportunities and emerging risks., • Help draft business cases supporting requests for capital and operating expenditures., • Partner with procurement and technology operations teams to review contracts and invoices, ensuring forecasts remain accurate and spend is optimized., • Lead cloud financial operations (FinOps) reporting across major cloud platforms, including:, • Producing scheduled and ad hoc financial reports such as variance analyses, period-over-period comparisons, and dashboards, • Sharing expense trends and insights with stakeholders across the business, • Contributing to annual cloud spend budgets that account for growth plans, evolving technology, and optimization targets, • Bachelor's degree in Accounting, Finance, Business, Economics, or a related discipline, • At least five years of relevant experience in corporate budgeting, forecasting, and financial reporting, • Comfort working with large, unfamiliar datasets and proficiency editing complex Excel models, • Hands-on experience with ERP and EPM platforms such as Oracle, Hyperion Planning, OneStream, or similar tools, • Solid grounding in accounting and finance basics, including policies and procedures, journal entries, accruals, prepaids, reclasses, budgeting, forecasting, and management reporting, • Working knowledge of the procure-to-pay cycle (Quote, SOW, MSA, PO, Invoice), • Strong written and verbal communication skills, with the ability to influence stakeholders across multiple levels of an organization, • High attention to detail combined with strong analytical and problem-solving capability, • Track record of delivering accurate work on tight timelines while juggling competing priorities and maintaining sight of broader objectivesPreferred Qualifications, • Familiarity with cloud consumption services and the pricing models used by major providers (AWS, Azure, Google Cloud), • Prior experience managing technology or IoT departmental spend, including knowledge of how those operational functions work, • Comfort moving between finance, business, and technology conversations with credibility in each, • Understanding of technology and IoT hardware and software assets, including software licensing and maintenance costs, • Familiarity with the cost structure of technology and IoT functions, including hardware, software, contract labor, absorbed labor, and core budget costs, and the ability to apply that knowledge to project-level analysis, • Experience producing quick-turn business cases, cost estimates, and financial models for technology and IoT initiatives

Job DescriptionDescription: Position Summary: The Network Operations Manager/Director leads a team to maintain a company's IT network infrastructure, ensuring it is reliable, secure, and performs efficiently by overseeing network hardware and software, monitoring performance, troubleshooting issues, and implementing upgrades and changes. This role involves technical oversight of network components like routers and firewalls, strategic planning for network health, managing staff, and coordinating with vendors and other teams to achieve optimal network performance and security. Key Responsibilities: • Managing network performance and availability., • Leading and mentoring the IT support team., • Overseeing and supporting project deployments, rollouts, and implementations., • Assisting in the development and enforcement of network policies and procedures., • Maintain SOPs, incident response protocols, and change management procedures., • Track key performance indicators (KPIs) and prepare reports for leadership., • Coordinate with vendors, ISPs, and MSPs to resolve issues and enforce SLAs., • Conduct root cause analysis and leading continuous improvement efforts for the enterprise infrastructure., • Ensure uptime, performance, and availability of the enterprise network, SharePoint, and SAAS applications. Decision Making: This position has a degree of autonomy; however, all changes and new projects must be approved by the business leaders & CIO, carried out within the ISG change management and compliance systems, and not deviate from the corporate standard. Manager of Metrics: • IT System Uptime (Network Infrastructure & SharePoint), (Traverse & HubSpot Monitoring), • IT Expense Control (Network/End-user hardware and software), • Business Support Projects On-Time and On-Budget, • License Utilization, • IT Ticket Resolution Time and Customer Satisfaction (Network Operations and General), • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field., • Minimum of 6 years of progressive IT leadership experience, with at least 3 years in a management-level role., • Proven success in supporting enterprise-level technology strategies and operations., • Demonstrated expertise in IT infrastructure and cybersecurity., • Demonstrated expertise in Azure cloud, hybrid environments, and migrations., • Effective communicator with the ability to translate technical information into business impact., • Experience in managing vendors and driving service excellence., • Ability to operate with a strategic mindset while maintaining attention to day-to-day execution. SKILLS AND BEHAVIORS PREFFERED: • Time management skills, problem-solving and analytical skills, and organizational skills are necessary for success in this position., • Demonstrated ability to manage one's own workload and work independently., • Ability to manage, plan, and complete tasks within set timeframes., • Demonstrated problem-solving and critical thinking skills., • Excellent negotiation and communication skills, with the ability to communicate effectively with users at all levels in the organization, both verbally and in writing., • Ability to identify and respond to the needs of customers/clients by providing a high-quality, customer-focused service., • Ability to understand and support a wide variety of business processes. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the accountabilities of the job. While performing the duties of this position, the employee is required to sit for extended periods of time, climb stairs, and occasionally work under pressure. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. While performing the duties of this position, the employee will, for the majority of the time, be remote. TRAVEL REQUIREMENTS: A minimum of 15% travel is required for business brands.

Job DescriptioneDiscovery Technical AdvisorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated eDiscovery Technical Advisor to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Technical Advisor, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- contractor shall provide expertise in identifying, preserving, collecting, processing, and producing ESI in support of civil and criminal litigation, select FOIA requests, Congressional requests and other inquiries; - Contractor shall provide expertise specifically in criminal discovery support to include identifying, preserving, collecting, processing, and producing ESI; - Contractor shall serve as the expert technical user of the available electronic discovery applications, which include Enterprise Vault, Discovery Accelerator, Legal Hold Management Tool (LHMT) and the Veritas eDiscovery Platform; - Contractor shall work with the litigation team to develop a discovery plan which documents the electronic discovery search parameters (e.g., date range, key words and custodians) for a particular case; - Contractor shall use electronic discovery software applications to collect data from various FBI storage locations on FBI IT systems (e.g., MS-Exchange servers, shared drives, desktops, text and instant messages) in accordance with the discovery plan, to support OGC attorneys, paralegal specialists, Information Management Division personnel and case agents who are responsible for responding to pre-trial discovery motions, requests, subpoenas related to civil and criminal matters, congressional inquiries, FOIA requests and other inquiries; - Contractor shall analyze search/collection results for data gaps; - Contractor shall administer data inputs into an electronic discovery review platform (i.e. eDP), which includes, but is not limited to: creating cases; adding collected source data; - handling user access rights; uploading data logs; de-duplicating collected source data; identifying data gaps; merging/verifying data; and assuring electronic discovery production quality in Bates numbering and load file creation; - Contractor shall coordinate electronic discovery collection results with FBI units responsible for processing discovery for review/redaction/release; - Contractor shall adhere to polices and technical procedures for use of available electronic discovery software applications and provide agency attorneys, paralegals, and other users of the FBI's electronic discovery review platform with training and other technical assistance; - Contractor shall provide information and advise on instructions regarding the FBI's process for identifying, preserving, collecting, analyzing, and organizing ESI, including the use of electronic discovery software programs; - Contractor shall provide ad hoc support to end users of the electronic discovery review platform repository; - Contractor shall document electronic discovery plans and procedures for each individual case; - Contractor shall facilitate requests for legal hold implementation, amendment, and/or lift that are submitted by various requesters in LHMT; - Contractor shall provide eDiscovery collections on criminal cases. Qualifications:- 5 (five) years of eDiscovery/litigation support experience with a focus on client solutions.- 3 (three) years of progressive more responsible experience on major lit support projects.- 2 years in Relativity, beyond document review coding.- Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders and team players.- Ability to work in a fast-paced environment and agile work environment.- Experience and familiarity with eDiscovery Services covering all realms of the EDRM (File to Trial).- Must be a U.S. Citizen.- The ability to obtain a U.S. Government security clearance (active clearance preferred).- BS/BA degree or equivalent work experience (JD highly preferred). Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school’s technology to a new level while at the same time improving and maintaining customer support. The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision. *Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks Duties & Responsibilities • Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems, • Ensure all documentation is properly maintained and updated in a timely manner., • Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters., • Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems., • Strong verbal and written communication skills., • Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks., • Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus), • Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus., • Microsoft Office 365 (Teams is a Plus), • Server Hardware, • Apple or Microsoft Technology and/or CompTIA certification(s) preferred, • A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments, • Working in academic environment: 2 years (Preferred), • Administering Chromebook: 2 years (Preferred), • Apple/Mac device: 2 years (Preferred), • Google Education: 2 years (Preferred), • Mobile Device Management: 2 years (Preferred) ohDyuVCmeW

Job Description Hood Container Corporation is a family-owned, mill-to-market company specializing in containerboard and kraft paper, corrugated boxes, high graphic displays, and contract packaging. Our commitment to customer happiness, employee well-being, environmental stewardship, and operational excellence drive our business. Over the last eight years, Hood Container Corporation has grown to become one of the top ten Paper and Packaging Companies in the United States. Our integrated company resources allow for a unique dynamic that evolves with every addition to our geographic footprint. We excel at offering the benefits of a large corporation while operating as a boutique business, building close relationships with our customers. Our Mission: Through our unwavering commitment to safety, innovation, and sustainability, we passionately deliver indispensable value to our customers, employees, suppliers, communities, and stakeholders. Our Vision: A unified culture that creates innovative customer solutions. What We’re Searching for: The Database Administrator (DBA) is responsible for the performance, integrity, security, and availability of Hood Container’s enterprise databases. This role supports mission-critical systems—including ERP platforms (e.g., Amtech EnCore, Kiwi MES, Microsoft Dynamics 365 - Microsoft SQL – Azure, ABB MES - Oracle database), manufacturing systems, inventory management, and customer-facing applications—ensuring reliable data operations across multiple plant and warehouse locations. The DBA’s short to medium term goals will be improving scalability for existing software interfaces, optimization of backup strategy, and optimization of the servers at an O/S and database level. The DBA will work closely with IT, operations, and business teams to optimize database performance, support integrations (e.g., EDI, APIs), and drive data reliability across the organization. Key Responsibilities Systems Operations & Support • Support Windows and/or Linux server environments, • Assist with virtualization platforms (VMware, Hyper-V, or equivalent), • Perform routine system checks, maintenance, and health monitoring, • Support Active Directory / Azure AD user, group, and access management, • Support Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive, • Assist with core services such as DNS, DHCP, authentication, and file services, • Support day-to-day operations of hybrid on-prem and cloud systems, • Assist with Microsoft 365 tenant administration and licensing, • Support cloud resource management under the senior engineer's direction, • Monitor system performance and escalate issues as appropriate, • Perform patching and routine vulnerability remediation tasks, • Follow security standards, access controls, and change procedures, • Assist with backup verification and disaster recovery testing, • Support secure configuration of Microsoft 365 and RDS environments, • Run and maintain existing automation scripts and tools, • Develop foundational scripting skills (PowerShell, Bash), • Responding to assigned incidents and service requests, • Escalating complex issues to senior engineers, • Participate in on-call rotation in a limited, supported capacity, • 3-5 years of experience in IT systems, infrastructure, or related roles, • Exposure to Windows Server and/or Linux environments, • Familiarity with Microsoft 365 administration concepts, • Basic understanding of Remote Desktop Services (RDS), • Basic understanding of virtualization concepts, • Familiarity with networking fundamentals (TCP/IP, DNS, DHCP), • Willingness to learn scripting and automation tools, • Strong documentation and communication skills Our goal is to have a diverse and representative workforce, at all job levels, of the citizens and customers we serve. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Hood Container Corporation is a family-owned, Mill to Market company, specializing in containerboard and kraft paper, corrugated boxes, high graphic displays, and contract packaging. Our commitment to customer happiness, employee well-being, environmental stewardship, and operational excellence drives our business. Over the last decade, Hood Container Corporation has grown to become one of the top ten Paper and Packaging Companies in the United States. To learn more about Hood Container Corporation, visit or check us out on social media! Check out our YouTube Videos Hood Container Capabilities: Overview Video

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description:\n\n Job Title: Head of Design Team: Product Location: In-Person in Atlanta (GA) - preferred, Chicago (IL), New York (NYC), or Newark (NJ) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role In order to achieve its ambition of serving 80,000–100,000 Fellows over the next decade, Braven is hiring a Head of Program Design who will own the evolution, quality, and integrity of every program experience Braven puts in front of students, volunteers, and staff, serving as both the lead builder and the person responsible for setting the standards for how those experiences are designed. Braven's program is built around a core belief: that students build career readiness by developing the right skills, networks, experiences, and confidence. Everything the Design team builds is in service of that equation. As the leader of the Design team and a member of the Product Leadership Team, you will translate evidence from Braven's research and real-time signals from the field into high-quality, pedagogically sound program assets and learning sequences that can be delivered across dozens of campuses with varying academic lengths (e.g., semester, quarter, summer school, etc.) at scale. You hold the line on adult learning best practices regardless of timeline pressure or competing priorities, and you ensure that every staff member and volunteer who facilitates a Braven program experience understands both what they're teaching and why it's built the way it is. We're also looking for someone with a genuinely entrepreneurial orientation, someone who is deeply curious about how other organizations are solving the college-to-career challenge, and who brings that curiosity back into how Braven evolves its own approach. Critically, this person must be able to hold two things as connected rather than in tension: the commitment to human-centered, pedagogically excellent design and the imperative to simplify and scale. The program has to work for the student sitting in front of it and for the institution delivering it at volume. Seeing those as the same challenge — not competing ones — is a prerequisite for excellence in this role. This role is on the Product team and reports directly to the Chief Product Officer. What You’ll Do Build, Steward, and Evolve Braven's Program Experience (30%)Design and evolve the entire program experience continuum, which starts with the Accelerator course and extends to supporting our Fellows for 6 months after graduation.Maintain a growing high-quality multi-modal library (in-person, virtual, and on-demand) of program experiences, including workshops, learning modules, facilitated sequences, stand-alone resources, on-demand tools, and event designs that help students build the skills, networks, experiences, and confidence needed to secure strong first opportunities after college.Create and pilot new program assets in response to what program staff is observing in the field and/or our higher education partners lift up as a need/interest — when teams flag that students are struggling or that a specific need has emerged, your team builds the response, keeping scale and simplicity front and center.Translate findings from Braven's research team into concrete design decisions, ensuring that what the evidence says students need is actually reflected in how every experience is structured, sequenced, and facilitated, partnering with execution teams to ensure the program is delivered as intendedMaintain and refresh program assets over time by updating content regularly based on stakeholder feedback, student outcome data, and shifts in the college-to-career landscape, including staying up to speed on how the context is shifting with students (e.g., pandemic moment that required more online to a digital learning fatigue moment six years after the pandemic) and/or the labor market (e.g., employers are scaling up dramatically so job acquisition is easier including remote work to labor market is shrinking because of over hiring and now how AI is shaping the realities students face in the job market)Keep an eye towards what must be true at scale, adjusting designs over time based on feasibility constraints or new technology realities that have ripple effects into designs.Be the consummate learner and consumer of our in-person and digital products, in order to stay proximate to the field as well as on the cutting edge of what is to come Set and Hold the Standard for Quality and Integrity of Program Experiences (25%)Define, ensure the execution of, and evolve Braven's standards for high-quality program design, including how experiences are structured, how long they run, how learning is assessed, and how facilitation is approached.Ensure all program experiences are grounded in adult learning science, cultural competence (including that of a particular higher education institution), and reflect a deep understanding of Braven's students, predominantly first-generation college students and students from low-income backgrounds, navigating the transition from college to career.Stay current on the external field — career readiness research, employer expectations, evolving best practices in adult learning, highly-resourced colleges' career preparation evolutions, digital tools, and bring that knowledge into Braven's design work. Prepare Staff and Volunteers to Facilitate with Confidence and Fidelity (20%)Design and deliver ongoing training that equips program staff and volunteers who are on the front lines with students every day to understand Braven’s approach to career readiness topics, and can deliver to students coherent, consistent guidance.Design and deliver training on design intent so that facilitators understand why an experience is built the way it is, and can make good judgment calls when they need to adapt in the moment.Ensure training and staff enablement are built into each new program from the start, making them a core part of a complete, high-quality experience.Lead conversations with staff about what is likely to come next in the programmatic experience's evolution. Lead the Team and Shape Program Strategy (25%)Lead, develop, and grow a team of designers who are responsible for the full scope of design work across Braven's program experience, from the Accelerator course to post-course support for Fellows, which lasts until six months post graduation.Manage the team as well as the team’s mental agility in a way that allows for business as usual, as well as the ability to flex, be nimble, and start to innovate in a manner that meets the moment.Serve as a member of Braven's Product Leadership Team, contributing design expertise to cross-functional decisions about what the program should do next, how it should evolve, and what it will take to deliver it at scale.Partner with colleagues across Research, Data, Program Delivery, and Operations to ensure design decisions are grounded in evidence, informed by what's happening in the field, and set up to be delivered well.Engage directly, including online and ground-based visits with the field to inform perspective.Bring a constant eye toward program simplification while regularly asking which design elements are truly essential for student outcomes, where the program has accumulated complexity that doesn't drive value, and how to redesign experiences that are both excellent and more scalable over time.Partner across the organization with program delivery teams, operations, and technology to identify where design changes could unlock scale, and help Braven distill the program architecture toward what it truly needs to be as it grows.Help scope and grow the Design team as the organization scales toward serving 25,000+ Fellows.Serve as a member of the "One Braven" leadership team, contributing to org-wide strategy and stewarding a healthy, high-performing culture for both your immediate team and the broader organization.Other duties as assigned. RequirementsMinimum RequirementsEducation: BS/BA10+ years of experience designing clear, engaging, purposeful, and culturally competent learning experiences3+ years of experience managing a team toward outcomes Preferred Qualifications Master's degree or other certification in learning design, instructional design, or a related fieldExpert practitioner in human-centered design and adult learning science, with a strong point of view on what makes a learning experience work for adults, especially adults navigating high-stakes career momentsDemonstrated experience building and maintaining a program or curriculum library that serves multiple delivery teams or contexts. You know how to design for reuse, not just for one-time useExperience designing human-centered learning experiences that scale through technology.Experience designing training for the people who deliver your programs, not just the content itself, but the facilitation guides, design rationale, and enablement that help others teach it wellExperience and agility with keeping old, evolving, and piloting new designs all at the same time.Exceptional written and verbal communicator who expresses ideas clearly, simply, and with strong design instinctsCompetent in synthesizing multiple data types such as observations, user interviews, research, feedback, and quantitative data to identify root problems and drive design improvementsDeep alignment with Braven's core values and a belief in Braven's mission, informed by experience working with or for student populations like Braven's Fellows — predominantly people of color from low-income backgroundsProven track record of building and growing high-performing teams, including developing talent at multiple levels and scoping new roles as an organization growsStrategic thinker who can hold both the quality of a single experience and the coherence of the full student journey simultaneously, you can zoom in and zoom outSkilled at working across teams and influencing without formal authority, you know how to advocate for quality with colleagues who have different mandates and timelinesExperience contributing to organizational strategy as a senior leader, including cross-functional collaboration at the leadership team level Technical SkillsProficient in learning management systems and content editors (Braven currently uses Canvas and Articulate) Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work DemandsAbility to work in-person in one of these three hub cities of Braven’s: Atlanta (GA), Chicago (IL), Newark (NJ), or New York City (NY), 3 days per weekTravel 2–3 times per quarter for team convenings, site visits, and organizational gatherings Additional RequirementsAuthorized to work in the U.S.Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be:Phone screen with Talent Team memberPerformance TaskInterview with Hiring ManagerPanel Interview with Key PartnersReference Checks BenefitsCompensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $154,500-$193,100 in Atlanta, $163,200-$204,000 in Chicago, and $179,600-$224,400 in New York City and Newark. This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt, and benefits eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal healthMatch of your 401K contribution up to 5% of your base annual salary, starting your first full monthCoverage of 85% of health insurance premium for employees and dependents12 weeks of paid parental leaveA one-month paid sabbatical after 4 years on staff Please note that Braven is firm in its compensation philosophy because of our deep, long time commitment to equity; therefore, only candidates who believe our total rewards package aligns with what they are looking for in their next opportunity are encouraged to apply. Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, New York City or Newark. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job DescriptionMission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies What You'll Do • Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++., • Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability., • Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities., • Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform., • Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases., • 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM)., • Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code., • Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability., • Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software., • Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant)., • Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions., • Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus., • Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks., • Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load)., • Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions., • Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications., • Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications., • A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience., • A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker., • Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect)., • Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionJunior Azure Administrator Location: Metro Atlanta (Onsite) Employment Type: Full-Time Job Summary Infinity Technology Consulting, Inc. is seeking an experienced Junior Azure Engineer who thrives in a customer-facing environment and takes pride in ownership of the client experience. This role is not entry-level. In this role, you will support cloud operations, Microsoft 365 / Azure administration, and Intune endpoint management, working primarily with internal teams and collaborating with clients as needed. The focus is on hands-on engineering work, incident response, environment monitoring, and participation in structured cloud and endpoint projects—not onsite end-user or desktop support. You will be expected to independently manage day-to-day operational tasks in live environments, communicate clearly with technical and non-technical stakeholders, and exercise good judgment in knowing when to troubleshoot issues on your own versus when to escalate to senior engineers or leadership. This role is well-suited for someone who takes ownership, values accountability, and wants to deepen their expertise in Microsoft cloud and endpoint technologies within a mentorship-focused, growth-oriented environment. What Success Looks Like in This Role • Internal teams and assigned clients view you as a trusted technical partner, not just a task-taker., • Incidents and requests are handled efficiently, communicated clearly, and seen through to resolution with proper documentation and follow-up., • Periods of stability are used productively to identify risks, recommend improvements, and contribute to small enhancements or projects within client environments., • You demonstrate good technical judgment—knowing when to troubleshoot independently and when to escalate appropriately to senior engineers or leadership., • You can translate technical concepts into plain language for stakeholders while also engaging in deeper technical discussions with engineering peers when needed. Required Skills & Experience Strong working knowledge of: • Microsoft 365 / Azure / Intune, • Endpoint and MDM management, • Windows 10/11, • AZ-900 (Azure Fundamentals) — required, • MS-900 (Microsoft 365 Fundamentals) — required, • MD-102 (Endpoint Administrator) — required or in-progress, • Company will support and sponsor certification progression., • Extensive Experience supporting environments with Dell, Microsoft, Cisco, and Apple hardware, • Perform adds, moves, and changes in Azure AD / Entra ID (users, groups, licenses)., • Manage Azure AD user authentication, password resets, MFA support, and basic security support., • Provision and manage Microsoft 365 resources (mailboxes, groups, permissions)., • Support Intune device enrollment and lifecycle (configuration profiles, compliance, app deployment)., • Monitor alerts and respond to incidents with documented escalation procedures., • Maintain documentation and standard operating procedures., • Collaborate with senior engineers on projects and client engagements., • Use PowerShell to assist with automation and repetitive tasks., • Hands-on experience administering Azure AD (Entra), Microsoft 365/Azure, and Microsoft Intune in cloud-only environments., • Basic PowerShell experience — using and modifying scripts., • Previous experience with adds/moves/changes, maintenance tasks, and user support in a professional environment., • Comfort with client interactions and incident response workflows., • Experience in an MSP or IT service environment is preferred. Support and administer: • Microsoft 365 (Azure AD, Exchange Online, Intune), • Azure cloud services, • Windows 10/11 and macOS/iOS environments Nice-to-Have Skills • Experience with hybrid AD environments (Azure + on-prem), • Familiarity with RMM or ticketing tools, • Health Care Stipend (to offset medical, dental, and vision expenses), • Simple IRA (with employer contribution, if applicable), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity & Paternity), • Short-Term & Long-Term Disability, • Training & Professional Development

Job DescriptionThis position will help advance the Data Management and Data Analytics strategy by increasing our capabilities to deliver rapidly and efficiently while providing excellent value for the organization. The Stack Developer will work with stakeholders – both business and IT to be responsible for developing and integrating front-end and back-end components for AI applications. Your role will be crucial in ensuring the scalability and performance of AI-driven solutions and creating intuitive user interfaces in collaboration with UX/UI designers. Responsibilities: • Front-End Development: Develop responsive and user-friendly front-end components using frameworks such as Angular., • Back-End Development: Design and implement robust back-end systems using frameworks such as Node.js and Django., • Integration: Ensure seamless integration of front-end and back-end components to support AI applications., • Scalability and Performance: Optimize AI-driven solutions for scalability and performance., • Collaboration: Work closely with UX/UI designers to create intuitive and visually appealing user interfaces., • API Development: Develop and maintain RESTful APIs and microservices architecture., • Database Management: Manage and integrate database systems to ensure data availability and reliability. Qualifications: • Education: Degree in Computer Science or related field., • Front-End Skills: Proficiency in web development technologies, including HTML, CSS, JavaScript, and Angular., • Back-End Skills: Experience with back-end frameworks such as Node.js and Django., • API Development: Experience with RESTful APIs and microservices architecture., • Database Management: Knowledge of database management systems., • Collaboration: Ability to work effectively in a collaborative, cross-functional team environment., • Problem-Solving: Strong problem-solving skills and a passion for tackling complex challenges. Preferred Qualifications: • Experience with cloud-based platforms and services (e.g., Azure)., • Familiarity with DevOps practices and tools., • Knowledge of version control systems like Git., • Previous experience in developing AI-driven applications.

Job Description IN SUMMARY... The Applications Consultant is a client-facing, post-sale implementation specialist responsible for the successful deployment of Azalea Health's EHR solutions with a focus on clinical workflows. This role partners closely with customers and internal teams to assess needs, configure solutions, deliver training, and support go-live readiness. The Applications Specialist manages multiple implementations simultaneously and plays a critical role in driving on-time, high-quality go-lives while minimizing risk and escalations. WHAT YOU WILL DO... Client Implementation & Delivery • Serve as a primary clinical applications expert for assigned EHR implementations following contract execution, • Lead discovery sessions to assess client clinical workflows, operational objectives, and implementation readiness, • Configure Azalea Health's EHR to align with best-practice clinical workflows and client requirements, • Deliver end-user and role-based training for providers and clinical staff, both onsite and remotely, • Manage multiple concurrent implementations while adhering to defined timelines, scope, and delivery standards, • Maintain detailed project documentation including training plans, workflow decisions, risks, and issues, • Partner closely with Project Managers, Implementation Specialists, Customer Success, Product, and Support teams, • Provide regular project status updates, risk identification, and mitigation strategies to internal stakeholders, • Apply healthcare IT implementation best practices throughout the project lifecycle, • Identify, document, and escalate risks or issues that could impact go-live success or client outcomes, • Contribute to continuous improvement efforts by documenting lessons learned and implementation best practices, • Support internal knowledge sharing and, as needed, assist with peer training or onboarding activitiesSuccess Measures, • On-time and on-scope go-live execution, • Adoption of recommended clinical workflows, • Reduction in implementation-related escalations, • Accurate and complete implementation documentation, • Positive internal project delivery metrics and stakeholder feedbackRequired Qualifications, • 5–8 years of experience in healthcare IT, EHR implementation, or clinical applications consulting, • Strong understanding of clinical workflows within hospital, ambulatory, or rural healthcare settings, • Proven ability to manage multiple client implementations simultaneously, • Experience delivering end-user training to clinical staff and providers, • Excellent communication, facilitation, and client-facing skills, • Ability to travel up to 50% as required for onsite implementations and go-livesPreferred Qualifications, • Experience implementing EHR solutions in rural or critical access hospital environments, • Familiarity with third-party healthcare systems (LIS, PACS, coding/encoder tools), • Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance, • Generous employer sponsored subsidy towards employee's medical insurance premiums, • Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees, • Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose. Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

Job Description Work Arrangement: Hybrid Agency Interview: Either Web Cam or In Person Engagement Type: Contract NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered. Short Description: Under broad supervision, provides system and user support for 3rd party enterprise systems. Note: Candidates for this position must be local to the Atlanta area Complete Description: Job Summary: Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff. Qualifications: High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Note: Candidates for this position must be local to the Atlanta area Note: This position requires one day onsite per week. Additional Qualifications Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus. Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired. Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures. This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge. Technical Skills – experience and knowledge which include the following: Java or Other programming language JavaScript Groovy Script XML SQL PL SQL Oracle databases

Job Description Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours? Position Overview We are seeking a highly skilled Senior ERP Analyst to join our IT organization as the functional subject-matter expert for our SAP S/4HANA Order-to-Cash (OTC) processes. In this role, you will focus on designing, implementing, and supporting OTC solutions—spanning order management, fulfillment, billing—and ensuring seamless integration with external systems via IDocs, middleware, and other interfaces. You will partner with business stakeholders, IT integration teams, and external vendors to deliver best-in-class order-to-cash operations that drive efficiency, accuracy, and customer satisfaction. What you'll do • Act as the functional lead for SAP S/4HANA OTC: sales order entry, pricing, availability check, delivery, billing, credit & collections, customer master data., • Collaborate with business users and cross-functional IT/integration teams to gather, analyze and document business requirements, configuration needs, and integration requirements (IDocs, middleware, API)., • Design and configure SAP OTC modules and related enhancements, translating business requirements into functional specifications (WRICEF) and facilitating system design, build, testing and go-live activities., • Drive integration between SAP and external ordering, e-commerce, CRM or third-party systems using IDoc, EDI or middleware platforms; monitor and resolve interface issues, ensure data integrity and consistency., • Provide system support & maintenance post go-live: troubleshoot functional and integration issues, lead root-cause analyses, propose and implement corrective actions and process improvements., • Work with master-data, supply chain and logistics leads to ensure material, customer and pricing data governance supporting the OTC solution., • Partner with business process owners to identify and implement continuous improvements leveraging SAP best practices and new functionality., • Develop and deliver user training materials, documentation and ongoing support to business users and key stakeholders., • Participate in project planning, change control, release management and system governance—ensuring adherence to standards, controls and operational excellence., • Bachelor's degree (or equivalent) in Information Systems, Computer Science, Business Administration or related discipline., • Minimum 6 – 8 years of hands-on experience in SAP OTC/Sales & Distribution (SD) functional roles; including recent experience in SAP S/4HANA environments., • Demonstrated experience with one or more full-life-cycle SAP implementations (preferably S/4HANA) and sustainment support., • Proven experience designing and supporting system integrations (IDocs, middleware, EDI, APIs) between SAP and external systems (e-commerce portals, CRM, trading partners)., • Expert knowledge of SAP SD/OTC configuration: order types, item categories, schedule lines, deliveries, billing, pricing procedures, output determination, credit management., • Solid understanding of integration concepts and landscape: IDoc types, interface design, middleware tools (SAP CPI or equivalent), • Expert ability to translate business problems into detailed functional specifications, liaise with developers/integration teams, and oversee end-to-end solution delivery., • Expert analytical, problem-solving and data-integrity skills., • Expert written and verbal communication skills, able to engage with both technical and business audiences., • Expert ability to manage multiple priorities and deliver in dynamic, cross-functional environments., • Expert familiarity with project lifecycle and change management methodologies (testing, cut-over, support)., • Experience in a configurable or make-to-order manufacturing environment, or with variant configuration scenarios., • Exposure to S/4HANA advanced features: Advanced ATP, Fiori apps, BRF+, AIF, • Experience integrating with CRM, e-commerce platforms or trading-partner networks., • Experience in AI tools and capabilities., • SAP certification in SD/OTC or S/4HANA. What's in it for you • Annual base salary range: $119,000.00 - $150,000.00, • Bonus target range: 25%, • Generous benefits package including medical, dental, vision, life, disability, • A company culture that prioritizes internal development and professional growth, • Enjoy our Flexible Time Off (FTO) program designed to support work–life balance (excludes new hires in Illinois)., • 401(k) plan with a degree of employer matching, • Paid parental leave The deadline to apply for this position is May 18, 2026 #LI-VA1 #LI-office By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. You can cancel the SMS service at any time. Just text "STOP" to any of our texts to unsubscribe. Message & data rates may apply. Message frequency may vary. 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Job DescriptionA3T, a fast-growing firm, specializes in Defensive Cyber Security Services, Enterprise Information Technology (IT) Solutions and Mission Operations & Enterprise Enablement driven by customer requirements. The Helpdesk Specialist addresses problems, installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries. Join A3T and watch your career soar! A3T is a small, agile, company looking for incredible talent to support the United States Government in many important national security roles. A3T is looking to bring on an experienced Help Desk Specialist with “Next-Level Thinking” who is ready to take their career to a new level with A3T. Job Duties: • Knowledge of Microsoft Windows 7 and Windows 10 operating systems as provided by the DoD Secure Baseline Host-Army (SBH-A) desktop installation image., • Knowledge of basic physical computer components and architectures, including the functions of various components and peripherals (e.g., CPUs, Network Interface Cards, data storage), • Knowledge of database procedures used for documenting and querying reported incidents, • Knowledge and execution disaster recovery continuity of operations plans electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers)., • Knowledge of knowledge base capabilities in identifying the solutions to less common and more complex system problems, • Knowledge of measures or indicators of system performance and availability, • Knowledge of systems administration concepts, • Experience with the operations and processes for diagnosing common or recurring system problems, • Knowledge of the type and frequency of routine maintenance needed to keep equipment functioning properly, • Knowledge of workflow automation as it relates to SharePoint Content Management, • Skill capturing corrective actions in the form of “lessons learned” and submitting documentation required to support Configuration Management (CM)., • Skill simulating or recreating end-user problems with voice, file & print services, desktop and room-based video-teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes., • Skill in conducting open source research for troubleshooting novel client-level problems, • Skill in identifying possible causes of degradation of system performance or availability and initiating actions needed to mitigate this degradation, • Skill in testing and configuring network workstations and peripherals, • Skill in using the appropriate tools for repairing software, hardware, and peripheral equipment of a system, • Skill in SharePoint services; assisting users with setting up sites and content management, • Skill in creating business workflows in support of SharePoint Administration Qualifications:, • Active Secret Clearance, • Bachelor's Degree or equivalent and 3-5 years of general IT / IS experience.or Six (6) years of general experience is considered equivalent to a Bachelor's Degree., • Three (3) years of general experience is acceptable with a Master's Degree., • One (1) year of general experience is required with a PHD. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance wypGMKg2RI

Job Description AAA Parking is seeking a hands-on IT Systems Analyst with strong Systems Administration and Helpdesk Support experience to support both our in-office users and cloud-based business systems. This role blends IT operations, user support, system analysis, and business systems integration. The ideal candidate has experience serving as an IT Systems Administrator and Tier 1/2 Helpdesk resource in an office environment, while also supporting enterprise SaaS platforms such as Sage Intacct, Salesforce, and Microsoft 365. This role requires strong technical troubleshooting skills, knowledge of identity and access management (Entra ID/SSO), SQL proficiency, and the ability to bridge technical systems with business needs Core Responsibilities IT Systems Administration & End-User Support • Serve as the first point of contact for in-office users for technical support, system access, and permissions across Accounting, HR, Operations, and IT, • Provide Tier 1 and Tier 2 helpdesk support, including hardware, software, network, and SaaS troubleshooting, • Manage Microsoft 365 user administration, including provisioning/deprovisioning accounts, license management, and mailbox configuration, • Administer Microsoft Entra ID (Azure AD), including:, • Single Sign-On (SSO) configuration, • Enterprise application management, • User/group management, • Conditional Access policy configuration and enforcement, • Troubleshoot authentication, MFA, and identity-related issues, • Escalate complex infrastructure or vendor-related issues as needed, • Support onboarding/offboarding processes, including device setup and system access Business Analysis & Application Support • Support and administer key business systems including:, • Sage Intacct, • Salesforce, • Other integrated SaaS platforms, • Maintain user roles, permissions, and security across systems, • Understand and support data flows between ERP, CRM, payroll, and operational systems, • Troubleshoot integration and synchronization issues between business platforms, • Assist with system configuration, enhancements, and optimization, • Support accounting and payroll SaaS applications and user access controls Data, Reporting & Technical Analysis • Utilize SQL to query databases, validate data, troubleshoot discrepancies, and support reporting needs, • Use advanced Excel (pivot tables, lookups, formulas, data validation) for data analysis and reconciliation, • Validate data accuracy across integrated systems, • Assist departments with report generation and data exports, • Identify root causes of data or workflow inconsistencies Project Coordination & System Improvements • Assist with ERP implementations, upgrades, and system rollouts (including Sage Intacct go-live support), • Coordinate with internal stakeholders and third-party vendors, • Track project tasks and ensure alignment across departments, • Participate in testing (UAT), system validation, and post-deployment support, • Support ongoing SaaS ecosystem management (Microsoft 365, AWS-hosted tools, and integrated platforms) RequirementsRequired Qualifications • 2–4 years of equivalent experience in a hybrid IT Systems Analyst, Systems Administrator, or IT Support role, • Demonstrated experience providing in-office IT support and helpdesk services, • Experience managing Microsoft 365 users and licensing, • Hands-on experience with Microsoft Entra ID including:, • SSO configuration, • Enterprise application management, • Conditional Access policies, • Working knowledge of SQL for querying and troubleshooting, • Strong Excel skills for data analysis and reporting, • Experience supporting ERP and CRM systems (Sage Intacct, Salesforce, or similar), • Understanding of SaaS system integrations and data flows, • Strong troubleshooting and root-cause analysis skills, • Excellent communication skills with the ability to support non-technical users, • Strong organizational and documentation skills, • Ability to work independently in a lean, high-trust environment Preferred Qualifications • Experience supporting SaaS applications in a live production environment, • Exposure to API-driven integrations or middleware platforms, • Familiarity with AWS-hosted environments, • Experience supporting accounting, payroll, and HR SaaS applications Benefits Why You’ll Love Working Here • High autonomy — your ideas and problem‑solving will be valued, • Visible role supporting multiple departments, • Opportunity to grow as our systems evolve, • Rich Benefit Package, • Annual bonuses + spot bonuses for exceptional performance, • 401(k) match (50% up to 4%), • Free parking, • Modernizing tech stack with new systems and integrations, • Supportive leadership focused on quality, not micromanagement Work Environment • Primarily onsite in Atlanta with potential hybrid flexibility after 90 days., • Office currently undergoing renovations — adaptability is key, • Approximately 5% travel

Job Description HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at . • Title: IT Helpdesk Technician II, • Department: Information Technology, • Reports To: VP, Technology Services, • Supervises: N/A, • Job Classification: Non-exempt, FT This position is will reside onsite for locations in Montgomery, AL, Jackson, MS or Atlanta, GA. Responsibilities • Provide Tier 1 and Tier 2 technical support through the help desk ticketing system, email, and instant messaging platforms, • Troubleshoot and resolve issues related to hardware, software, operating systems, and connectivity issues for Windows and macOS environments, • Assist with hardware and software installations, upgrades, and deployments, • Support new employees onboarding and offboarding, including workstation setup, system access, and equipment provisioning, • Monitor support trends and recurring issues; document findings and recommend solutions or system improvements, • Coordinate application installation and acceptance with end users and provide user assistance on application operations., • Analyze user needs, workflows, and system capabilities to recommend automation and commercially available software solutions, • Develop, maintain, and update technical documentation and end-user guides, • Assist with technology research, planning, and continuous improvement initiatives, • Perform general administrative tasks to include attending meetings and preparing production reports Required • High School Diploma or GED, • 2-4 years of experience in a help desk or IT support environment (i.e., desktop systems, and communication devices using current technologies), • Customer Focus- Knowing the (internal and externa!) customer business needs and acting; accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service., • Organizational awareness - Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization., • Attention to detail - Taking responsibility for a thorough and detailed method of working., • Conceptual Thinking - Understanding a given situation or problem by combining information that is readily available; identifying patterns or connections between situations that are not obviously related; identifying key or underlying issues in complex situations. Being solutions oriented, • Results Orientation - Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance., • Stress Tolerance - Performing well when faced with pressure due to time frame, workload, adversity, disappointment, or opposition, • Proven experience supporting Windows and macOS desktop environments (e.g., printers, scanners, desktops, laptops, mobile devices, photocopy systems), • Experience supporting a 250+ node network., • Working knowledge of desktop technologies, communication devices, and network protocols, • Familiarity with help desk ticketing systems and IT service management (ITSM) practices, • Strong problem-solving and analytical skills, • Ability to manage multiple tasks and projects simultaneously in a fast-paced environment, • Excellent written and verbal communication skills with the ability to interact effectively with all levels of the organization, • Employees spend the majority of time in office environment, generally accessible to the public, customers, and potential customers, • Noise level in the work environment is usually moderate, • Employees are regularly required to sit, stand and walk, • Employees will use hands to finger, handle or feel, reach with hands and arms, and talk or hear, • Employees must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25+ pounds, • Paid Vacation and Sick Time, • 11 Paid Holidays, • 401(k) with Company Match, • Medical, Dental, and Vision Benefits, • Flexible Spending Account (FSA), • Disability Benefits, • Life Insurance, Critical Illness, Accident, • Employee Assistance Program (EAP) We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers' success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes. But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse's foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It's an exciting time to become a key member of our growing team. At Cayuse, we power the research lifecycle. Our cloud-based platform supports universities, hospitals, government agencies, and research institutions in their pursuit of scientific advancement. With over two decades of domain expertise, we're on a mission to accelerate research, ensure compliance, and reduce administrative burden—so our customers can focus on making discoveries that improve lives. Joining Cayuse means becoming part of a company that is transforming how research is managed globally. This is a unique opportunity to shape the products that directly impact researchers, grant administrators, and institutions solving some of the world's toughest challenges. We're looking for an experienced Product Manager to lead and scale our compliance portfolio. This person will own the roadmap for a critical area of our platform, driving both near-term execution and long-term strategic direction. You'll work cross-functionally across engineering, sales, marketing, customer success, and support — serving as the connective tissue between internal teams and external stakeholders. Success in this role means delivering a compliance experience that is integrated, scalable, and valuable to the institutions we serve. Responsibilities • Own and execute the roadmap for the compliance portfolio, balancing customer needs, platform investments, and strategic objectives., • Partner with engineering across distributed teams to deliver scalable, high-impact solutions., • Design integrated experiences that span compliance and adjacent product areas, ensuring researchers and administrators get a cohesive end-to-end workflow., • Lead customer discovery and stakeholder research to validate assumptions and surface insights., • Use a data-driven approach to prioritize, define success metrics, and measure outcomes., • Partner with sales, marketing, and customer success on go-to-market readiness and ongoing product alignment., • Take full ownership of your product area — from strategy through delivery, including user stories, acceptance criteria, and backlog management., • 5+ years of B2B product management experience. Enterprise SaaS is a must-have., • Platform migration experience is required. You've successfully moved customers from one product to another, consolidated multiple products into a unified platform, or led a significant platform modernization effort. You understand the customer, commercial, and technical dynamics of this work., • Working fluency with AI tools. You use AI to accelerate your own work: discovery synthesis, PRD drafting, competitive analysis, data exploration and you have a point of view on where AI belongs in the product itself, from workflow automation to user-facing intelligence., • Skilled at working within Agile environments across distributed teams., • Proven track record of managing cross-functional initiatives with engineering, sales, marketing, and support., • Highly curious and analytical, with a strong ability to translate user and business needs into actionable solutions., • Comfortable navigating ambiguity, making decisions with incomplete information, and driving projects forward., • Strong communication and facilitation skills. You can lead a customer call or a team sprint review with equal confidence.Nice to Have, • Experience driving product-led or product-influenced growth, including expansion within existing accounts, adoption metrics, and packaging decisions., • Domain experience in regulated or compliance-oriented software. Benefits • Competitive Medical Benefits (PPO + HSA available), • Vision, Dental, Short-Term Disability fully covered by Cayuse, • Unlimited PTO + Holidays + Flexible Work Schedule, • Remote Work Stipend, • Equal Paid Parental Leave, • 401k with Employer Matching, • Quarterly Wellness Reimbursement, • Remote Work Environment, supporting the Ultimate Employee Experience Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes. Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We're proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.

Job Description Engagement Overview • Candidates must have branch or multi-site in Banking or Retail experience (250+ sites minimum), • Full-time remote contract - 40 hours/week, EST hours required, • 6+ month contract with the possibility of extension to 1–2 years, • PSP (Physical Security Professional) or similar preferred, • This is NOT a hands-on keyboard design or deployment role. It is a strategic leadership position Leadership Attributes & Soft Skills • Executive presence with the ability to communicate complex technical concepts to C-Suite and senior stakeholders, • Strategic thinker who connects branch-level decisions to enterprise-wide security posture, • Collaborative leader who builds consensus across technical teams, PMO, facilities, and external partners, • Calm and decisive under pressure; guides teams through critical incidents without losing strategic focus, • Highly organized; manages multiple concurrent programs and shifting priorities with ease, • Self-driven and accountable; operates effectively with minimal oversight in a remote environment, • Define, document, and govern architectural standards for physical security systems across all branch environments, • Develop and maintain the branch physical security technology roadmap aligned with corporate security strategy and regulatory frameworks, • Ensure consistent design principles, technology standards, and best practices are applied bank-wideExecutive Engagement & Program Leadership, • Serve as the primary liaison to the client's C-Suite, providing regular technical briefings and status updates — daily and weekly cadence, • Lead the Physical Security workstream within large-scale programs (new builds, renovations, technology refreshes) in close partnership with the PMO, • Define project scope, sequence deployments, manage risks, and ensure security deliverables align within overall program timelinesMulti-Workstream Coordination, • Lead and provide technical direction to architects and engineers across multiple concurrent workstreams, • Coordinate across IT infrastructure, Facilities, Construction, Security Operations, and other workstreams to deliver cohesive solutions, • Review and approve design documents, architecture diagrams, and bills of materialsSolution Design & Integration Oversight, • Serve as design authority for branch physical security systems: CCTV/video surveillance, intrusion detection and alarms, access control, duress and life-safety systems, • Oversee integration architecture connecting security systems with IT infrastructure, alarm monitoring, and identity management platforms, • Balance security requirements, user experience, and cost-effectiveness across the branch networkVendor & Technology Governance, • Drive evaluation, selection, and standardization of security technologies and vendor solutions across the portfolio, • Manage relationships with external integrators and service providers, ensuring adherence to technical requirements and quality standards, • Enforce solution consistency across multiple vendor products, platforms, and service contractsRisk Management & Governance, • Chair or participate in design review boards to oversee branch security architecture decisions, • Contribute to risk assessments and mitigation planning for new implementations and change events, • Provide senior-level support during critical incidents, guiding engineering teams toward root-cause resolution and long-term fixes, • PSP (Physical Security Professional) CPP, CISSP, or Certified Security Architect certification, • 8+ years of progressive experience designing and implementing physical security systems across multi-site, branch, retail, or distributed facilities environments; financial services experience strongly preferred, • Deep expertise in CCTV/VMS, alarm and intrusion detection, electronic access control, and duress/life-safety systems — architecture, integration, and network dependencies, • Proven ability to develop and enforce enterprise-scale technical standards and reference architectures across numerous locations, • Strong understanding of networking as it applies to security systems: IP connectivity, PoE, VLANs, LAN/WAN, bandwidth considerations, • Demonstrated experience leading technical workstreams within large-scale programs, including stakeholder management at the executive level, • Familiarity with alarm monitoring workflows, security operations center models, and escalation/incident response frameworks, • Experience coordinating across IT, Facilities, Security Operations, PMO, and external vendors in a matrixed environment, • Proficiency with documentation standards: architecture diagrams, design specs, as-built records, and standards documentation, • Banking or financial services industry experience, particularly with regulatory and compliance requirements (FFIEC guidelines, audit frameworks, UL alarm certification standards), • Familiarity with major physical security platforms in banking: Lenel access control, major VMS and camera systems, alarm monitoring and integrated physical security management software, • Understanding of how physical security intersects with cybersecurity frameworks and enterprise risk policies, • Prior experience in a senior security architecture role with multi-site delivery responsibility blHswmStVV

Job Description The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Network Administrator with high networking capabilities. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school’s technology to a new level while at the same time improving and maintaining customer support. The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision. *Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks Duties & Responsibilities • Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems, • Ensure all documentation is properly maintained and updated in a timely manner., • Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters., • Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems., • Strong verbal and written communication skills., • Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks., • Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus), • Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus., • Microsoft Office 365 (Teams is a Plus), • Server Hardware, • Apple or Microsoft Technology and/or CompTIA certification(s) preferred, • A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments, • Working in academic environment: 2 years (Preferred), • Administering Chromebook: 2 years (Preferred), • Apple/Mac device: 2 years (Preferred), • Google Education: 2 years (Preferred), • Mobile Device Management: 2 years (Preferred) 6MHK7nGTtP

Job DescriptionSaviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit . Saviynt is seeking a visionary Director / Senior Director to redefine the enterprise experience for our award-winning IGA and IAM platforms. Reporting to Global Customer support leadership, you will own the end-to-end strategy for orchestrating application and platform upgrades across hundreds of global enterprise customers resulting in a White Glove customer experience. This high-impact role balances technical leadership with a customer-centric mission, ensuring that upgrades are predictable, low-risk, and seamlessly align with customer operations to ensure zero-disruption deployments. You will partner with internal teams to deliver seamless, zero-downtime upgrades that maintain constant business continuity for our clients Your primary focus will be transforming traditional maintenance into a world-class, automated operation. By partnering with Product and Engineering teams, you will develop an AI-driven framework to reduce complexity through pre-validation checks, automation, and customer self-service tools. You will establish a rigorous governance framework—including risk assessment, rollback procedures, and incident response—to ensure 100% execution consistency and minimal downtime. By centralizing communication to customers, you will be putting the customer experience at the forefront of the upgrade experience. Success in this role is measured by elite performance across KPIs such as upgrade adoption rates, cycle time reduction, low Customer effort associated with upgrades and post-upgrade customer satisfaction. As a global leader, you will navigate cross-functional complexities with skillful negotiation and influence, aligning teams across Sales, Success, and Operations to deliver a unified message. This is a coverage-based leadership role requiring the flexibility to manage events across various shift timings, including weekends, to meet the needs of our global business. If you are a strategic orchestrator who thrives at the intersection of Cloud Operations and Customer Experience, driving the next generation of SaaS innovation. WHAT YOU WILL DO: * Lead a global upgrade program responsible for orchestrating application upgrades across hundreds of enterprise customers. * Own customer upgrade planning and customer communication for Strategic and selectcustomers as designated • Own the end-to-end strategy for application upgrades, and Hotfixes in allcustomer environments (Dev, QA, Production and any other), ensuringupgrades are predictable, low-risk, and aligned with product release cycles. Establish a structured upgrade governance framework including pre-upgradechecklist, schedule communication, upgrade tracking and executive reporting. * Implement a clear, high-touch communication strategy to selected customersthat differentiates between Major release version upgrades and hotfixdeployments * Collaborate and document the upgrade process/timelines for internalcollaboration and ongoing reporting to Saviynt teams. * Implement context-specific scheduling for customers based on business context,potential risks, customer onboarding roadmaps, and negotiate scheduling basedon risk-mitigation. * Responsible for Root Cause Analysis and continuous improvement to theupgrade process. * Drive Early Access and Beta release cycles, systematically capturing user feedback toidentify, prioritize, and resolve issues before general availability launch. * Build scalable processes and drive automation/AI to ensure upgrades are executedconsistently (on time and per schedule). * Partner with Product and Engineering teams to develop an AI based framework, toreduce upgrade complexity through automation, standardization, and pre-validationchecks. * Assess and implement customer self-service tools to align with industry standards * Develop upgrade roadmaps and ensure customers remain within supported versions ofthe platform. Plan for 2-3 version upgrades during the year. * Define and report on monthly Platform Maintenance activities to ensure that customerinfrastructure is consistently up to date. * Ensure customers receive clear, proactive communication regarding upcomingreleases, feature impacts, and upgrade windows. * Lead customer-facing briefings for strategic enterprise accounts requiring complexupgrades. * Establish rollback procedures, contingency planning, and incident responseframeworks for upgrade-related issues. * Define and track KPIs such as: * Customer NPS and Upgrade satisfaction * Upgrade success rate- Upgrade cycle time * Customer upgrade adoption rate * Customer satisfaction post-upgrade * Upgrade-related incident rates * Present executive-level reporting on upgrade readiness, risks, and outcomes. * Lead post-upgrade reviews and implement continuous improvement initiatives. * Manage technical projects as assigned. • Work with cross-organizational teams; build seamless partnerships throughout support,sales, engineering, and other organizations within Saviynt., • Negotiate and influence skillfully with cross-functional groups to resolve key issuesWHAT YOU BRING:, • Iterative mentality – start with the 80% solution and improve over time., • Strong Problem/Incident/Recovery management foundations., • Must demonstrate outstanding verbal/written communication and interpersonal skills at all levels of the organization to align a range of stakeholders on priorities, timing, and output., • Sound judgment and ability to make decisions, with consideration of all alternatives and risks., • Ability to work and coordinate priorities well under pressure., • Technical depth to enable collaboration with our Product and Development teams along with an ability to present complex technology concepts to Senior executives in an understandable way., • Ability to think and work independently, solve problems, and develop recommendations, • Ability and flexibility to cover the business and drive customer experience in a variety of shift timings, including some weekends.Preferred Qualifications:, • Working knowledge of support management processes and tools in a high-tech software company., • Expertise in FreshService reporting and dashboards, • AI-first mentality and experience automating processes, • A results-oriented individual with a background in a technical support, customer service environment., • Manage processes across organizational boundaries, collaborating with functional managers worldwide.If required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):

Job DescriptionThe Company 2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient \uD83C\uDFC6 SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities. Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers. Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America. We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success. Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence. Join our award-winning team in transforming an essential industry that powers communities across the Americas. \uD83C\uDF31 The Role SpryPoint is growing, and with that growth comes an exciting opportunity to shape what a great HR partnership looks like at a company that genuinely cares about its people. We are looking for a driven and knowledgeable People Business Partner to support and advise managers and employees across assigned business units. This is a role where you will do meaningful work from day one — balancing hands-on HR delivery with increasingly strategic partnership, and serving as a credible, trusted advisor to mid-level and senior leaders across the organization. What makes this opportunity particularly special is the moment we are in. As SpryPoint establishes its presence in Atlanta, this role will be our first HR seat on the ground. One day a week, you will be in our new Atlanta office — and that in-person presence matters. You will be the human face of HR for the people who work there: visible, accessible, and genuinely connected to the energy of the team. Building those relationships in person and being the person people actually know and trust is a meaningful part of what will make you successful here. If you are someone who thrives on variety, values connection, and wants to grow into a more senior strategic HR role at a company that is scaling fast, we would love to hear from you! \uD83C\uDFAF What You'll Be Doing: Business Partnership • Build and maintain trusted relationships with managers and directors across assigned client groups, serving as their primary HR point of contact and a credible advisor on all people-related matters., • Develop a deep understanding of business unit goals, challenges, and operating context to proactively align HR strategy with operational needs., • Own and lead performance management processes within client groups, advising managers on best practices for feedback, documentation, development planning, and accountability., • Partner with leaders to set meaningful performance goals and provide expert guidance on performance improvement strategies., • Own and resolve a broad range of employee relations matters across both Canada and the U.S., applying sound judgment and deep expertise in employment law across both jurisdictions., • Lead workplace investigations independently, ensuring outcomes are handled with empathy, confidentiality, rigour, and timeliness., • Manage leaves of absence (e.g., parental, disability) end-to-end, ensuring a smooth employee experience and full compliance with relevant legislation across Canada and the U.S., • Manage the execution and continuous improvement of HR programs within client groups, including engagement surveys, performance cycles, and learning and development initiatives., • Contribute to the design and evolution of HR processes and policies in collaboration with the People Operations team, bringing a client-group lens to enterprise solutions., • Partner with business leaders on change management efforts during organizational transitions, restructures, and strategic shifts — advising leaders on approach, communication, and people impact.\uD83D\uDE80 What You Bring:, • 5+ years of progressive HR experience, with progressive HR experience and/or HRBP background., • Post-secondary degree in Human Resources, Business Administration, or a related field (or equivalent experience)., • Deep expertise in employment law and HR best practices, with strong working knowledge of Canadian and US employment legislation, • Proven track record of independently owning and resolving complex employee relations matters, including investigations, disciplinary processes, and conflict resolution., • Demonstrated ability to coach, challenge, and influence people leaders — moving them from transactional management to strategic people leadership., • Exceptional communication and relationship-building skills, with the ability to earn trust, create psychological safety, and navigate sensitive situations with discretion., • A bias for action, accountability, and impact — you bring recommendations, not just questions, and you follow through., • Strong analytical thinking with the ability to identify patterns, interpret nuance, and translate data into proactive, people-centred solutions., • Proven ability to manage competing priorities and lead through ambiguity in a fast-paced, evolving environment., • Proficiency with HRIS and people management systems (e.g., BambooHR, Workday, Lattice) and Microsoft Office / Google Workspace.\uD83C\uDF1F What Sets You Apart:, • SHRM-CP, PHR, CHRL or equivalent HR certification., • Experience supporting multiple business functions or client groups simultaneously., • Exposure to organizational design or change management projects. \uD83D\uDCDE Step 1: Recruiter Screening Conversation A relaxed conversation to learn about your HR background, your goals, and what's drawing you to SpryPoint. We'll walk you through the role and make sure this feels like a mutual fit. \uD83D\uDC69️‍\uD83D\uDCBC Step 2: 60-Minute Interview with Victoria, our Senior Manager, HRBP. A deep dive into your HR experience, how you partner with business leaders, and how you navigate complex employee relations and performance situations. Expect a candid, conversational discussion. \uD83D\uDCDD Step 3: Assignment Presentation with our People Leadership Team. A practical scenario designed to give you a chance to show how you think through real HR challenges. We keep it grounded in reality — no trick questions, no textbook answers. You'll walk us through your thinking together. \uD83C\uDFA4 Step 4: Final Interview with our CFO & Director of Client Solutions. You'll meet with each of them separately for a 30-minute conversation, back-to-back in one sitting — 60 minutes total. Our CFO will speak with you from a people leadership lens, while our Director of Client Solutions will give you a taste of what it's like to be on the receiving end of an HR partnership — bringing real questions and scenarios a business leader might bring to your door on any given day. \uD83E\uDD1D Step 5: Meet the Team. Before we wrap up the process, we want you to have the chance to meet some of the people you would be working alongside every day. This is intentionally low-key — think of it as a casual meet and greet rather than an interview. We want you to walk away feeling confident, not just about the role, but about the team and the environment you would be stepping into. This step is as much for you as it is for us. \uD83D\uDE80 Step 6: References & Offer We'll reach out to a couple of your references to confirm all the great things we've learned about you. If all goes well, we would love to welcome you to the team. Throughout the process, we're looking at your ability to build trust, navigate complexity, influence without authority, and show up as a genuine partner to the business. We encourage you to bring your authentic self to every step. ✨ \uD83D\uDCAB Expect More From Your Career at SpryPoint \uD83D\uDE80 Work your way - Hybrid environment with an office in downtown Atlanta and flexible working hours\uD83D\uDCB0 Competitive Total Rewards - Comprehensive compensation package that grows with you\uD83D\uDCBB Complete Setup - MacBook + $800 to create your ideal home workspace\uD83C\uDFE5 Total Wellness - Health, dental, vision, and life insurance from day one \uD83C\uDFDD️ Recharge Time - Generous PTO and unlimited sick days \uD83D\uDCC8 Future Security - RRSP (Canada) and 401k (US) matching programs \uD83E\uDDE0 Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program\uD83E\uDDF3 Team Connection - Annual company events and team offsites that bring us together AI Disclaimer: \uD83D\uDD17 [LINK]We use an AI notetaker (Metaview) during interviews so we can give you our full attention. Please opt-in via this quick consent form. It's optional - if you'd prefer not to be recorded, just skip this step. Accommodations Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support. Equal Opportunity & Inclusion SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws. Professional Identity Verification To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.

Job DescriptionJob Title: Onsite End-User Computing Migration Specialist (1099 Contract) Technical Skills: Active Directory and Quest Migration Tools Contract Duration: 9 Weeks @ 40 hours per week (Lots of Travel Required) Location: Onsite work at nine (9) different locations. Airfare & Hotels will be pre-paid for you. Meals will be reimbursed. Engagement Overview We are seeking an experienced Onsite End-User Computing (EUC) Migration Specialist to support a multi-site workstation and identity migration initiative across nine (9) U.S.-based distribution centers. This role is 100% field-based with lots of travel for all nine (9) weeks of the engagement. You will be working onsite in coordination with a remote migration consultant who will be executing centralized cutover activities. The successful candidate will act as the on-the-ground execution, validation, and issue-resolution resource, ensuring workstation migrations, Active Directory joins, and user access transitions are completed successfully with minimal business disruption. Travel Requirements • Travel is required to all nine (9) distribution center locations over the course of the engagement, • Candidate must be comfortable with frequent travel and onsite presence during migration windows, • Monitor and support the onsite progression of workstation migrations while cutover tasks are executed remotely, • Coordinate onsite activities with the remote migration consultant to ensure proper sequencing and timing, • Move systematically through designated areas of each distribution center to support migration progressValidation and Quality Assurance, • Validate that workstations are successfully migrated and joined to the target Active Directory / tenant, • Confirm successful post-migration functionality including device access, domain membership, and policy application, • Perform spot checks and functional validation to ensure migration integrityEnd-User Support and Issue Resolution, • Assist users experiencing login issues or access problems following migration to the new tenant, • Troubleshoot and remediate issues related to the Quest Desktop Update Agent (DUA), • Provide real-time support to minimize user downtime during and after migration eventsCommunication and Coordination, • Serve as the primary onsite point of contact during migration activities, • Identify, document, and escalate issues promptly to the remote migration consultant, • Maintain clear and consistent communication regarding migration status, risks, and blockers, • Coordinate closely with local site contacts as needed to ensure smooth executionReporting and Documentation, • Report daily progress, issues, and resolutions to the migration lead, • Track migration status across sites and provide feedback on readiness and completion, • Ensure issues are clearly documented and handed off appropriately Required Skills and Experience, • Proven experience supporting end-user computing migrations, workstation refreshes, or domain/tenant transitions, • Strong working knowledge of Active Directory and Windows workstation environments, • Hands-on experience supporting user login, profile, and access troubleshooting, • Familiarity with migration tooling such as Quest Desktop Update Agent (DUA) or similar utilities preferred, • Strong troubleshooting skills with the ability to work calmly in live cutover scenarios, • Excellent communication skills and the ability to work effectively with remote technical teams Preferred Qualifications, • Prior experience supporting multi-site or distributed environment migrations, • Experience working in warehouse, distribution center, or manufacturing environments, • Ability to work independently and manage onsite priorities with minimal supervision Work Environment, • Onsite work at distribution centers during active migration periods, • Fast-paced, execution-focused environment with real-time user interaction 45xt4YVnnf

Job Description The IT Field Technician serves as the hands-on, on-the-ground IT presence across multiple healthcare facilities, ensuring reliable operation of end-user devices, network infrastructure, audiovisual systems, and clinical technology. This role operates as the physical extension of a remote IT team that provides helpdesk support, cloud administration, and IT project oversight. The field technician is responsible for all work that requires a physical presence — hardware deployment, cabling, rack work, and face-to-face end-user support — while collaborating daily with remote colleagues who handle escalations, cloud platform management, and project coordination. The ideal candidate is self-directed, communicates proactively with distributed teammates, and thrives working independently in a regulated healthcare environment. Duties and Responsibilities: Desktop & End-User Support: • Provide Tier 1/Tier 2 troubleshooting for desktops, laptops, thin clients, printers, and peripherals across all assigned sites, • Image, configure, and deploy workstations using standardized builds (SCCM, Intune, or equivalent MDM tooling), • Perform hardware break/fix including component swaps, warranty coordination, and parts ordering, • Support clinical applications and EHR workstations in coordination with application teams, • Install, terminate, and test Cat5e/Cat6 structured cabling; patch and label per standards, • Mount, configure, and troubleshoot wireless access points, network switches, and patch panels, • Perform basic switch port configuration (VLAN assignment, PoE verification) under direction of network engineering, • Maintain IDF/MDF cleanliness, cable management, and documentation, • Install and support conference room AV systems including displays, cameras, microphones, and digital signage, • Troubleshoot video conferencing platforms (Teams, Zoom) and room booking panels, • Perform routine preventive maintenance on AV equipment; coordinate vendor repair when needed, • Track all IT assets from procurement through decommission using the organization’s ITAM system, • Receive, inventory, and stage new equipment; apply asset tags and update records, • Execute hardware refresh projects per the approved lifecycle schedule, • Perform secure data sanitization and coordinate e-waste disposal in compliance with HIPAA and environmental regulations, • Adhere to HIPAA Security Rule requirements in all technical work; safeguard PHI on devices and during transport, • Document all work performed in the ITSM ticketing system with clear, professional notes, • Maintain site-specific runbooks, network diagrams, and equipment inventories, • Serve as the on-site hands and eyes for the remote IT team; execute physical tasks directed by cloud administrators and project managers, • Communicate site conditions, progress, and blockers in real time via Teams, Slack, or the organization’s designated collaboration platform, • Participate in daily standups and weekly planning sessions with the remote team to align on priorities and project timelines, • Coordinate with remote helpdesk staff on escalated tickets that require physical intervention (hardware swaps, cable traces, site inspections), • Provide site-level context and photos/documentation to support remote cloud and infrastructure decision-making, • High school diploma or equivalent required; Associate’s degree in IT or related field preferred, • 0–2 years of hands-on IT support experience (internships, help desk, or field tech roles count) is required, • Working knowledge of Windows 10/11, Active Directory, basic networking (TCP/IP, DNS, DHCP) is required, • Familiarity with hardware troubleshooting for desktops, laptops, printers, and mobile devices is required, • Valid driver’s license, reliable personal vehicle, and proof of insurance (mileage reimbursed per policy) is required, • Ability to lift up to 50 lbs. and work in server rooms, ceiling spaces, and under desks is required, • Strong written and verbal communication skills; ability to explain technical issues to non-technical staff is required, • CompTIA A+, Network+, or equivalent industry certification, • Experience in a healthcare or HIPAA-regulated environment, • Exposure to endpoint management platforms (SCCM, Intune, JAMF), • Basic familiarity with structured cabling, IDF/MDF environments, and rack-mount hardware Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee-only healthcare coverage option is also available. Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family. Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most. Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose! Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years. Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being. Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck. Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable! Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development. Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness. Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them. Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.

Job DescriptionJob Overview: Job Overview Cortavo is seeking a highly motivated Sr. Account Manager who thrives on building strong client relationships, delivering high satisfaction, and driving long-term growth within our managed IT services portfolio. This pivotal role combines trusted client advisement with strategic revenue generation, playing a key role in our customer retention and expansion efforts. As the primary point of contact for our valued customers, youll be responsible for ensuring a seamless and exceptional experience throughout the entire client lifecycle. You will work closely with internal teams including project management, service delivery, and engineering, to proactively resolve customer needs, align solutions with business goals, and continually exceed client expectations. Proven experience managing strategic or VIP client accounts with a strong focus on delivering proactive, value-driven strategies that strengthen relationships and drive long-term retention is a must. The Sr. Account Manager must be able to identify opportunities, anticipate client needs, and translate business goals into actionable plans that consistently demonstrate measurable value to the client. This role is both client-focused and sales-driven. Youll actively manage renewals, generate service quotes, and identify upsell and cross-sell opportunities that bring added value to customers. Your success will be measured by your ability to drive revenue growth, increase retention, and cultivate loyal advocates who are eager to provide reviews and referrals. This role reports directly to the Client Success Director. Responsibilities: Customer Account Management • Meet sales targets and revenue goals, • 90% RENEWAL RATE, • $45,000 Monthly Hardware & Software Sales (Ramp up Plan TBD), • Minimum 1 customer REFERRAL per month, • Minimum 1 REVIEW per month, • Leverage technical acumen to identify opportunities for cross-sell and upsell, • Conduct sales discovery sessions with existing accounts to capture relevant opportunity data for quote creation, • Deliver Cortavo solutions to decision makers, • Facilitate in the invoicing and collections process, • Create customer quotes and invoices for net new hardware or software purchases, projects, and hardware returns or requests as it relates to assigned accounts, • Partner with the engineering, service delivery, and project management teams to ensure client needs are addressed, • Assist with support escalation to ensure critical, business impacting issues are organized and resolved as quickly as possible., • Develop account plans and strategies as it relates to increased revenue growth, • Lead Executive Business Review meetings to show customers the ongoing value of their Cortavo services, • Coordinate onsite client visits or lunches for local clientele, • Research contacts and accounts for firmographic data and collaborate with marketing on pertinent target messaging, • Provide consistent feedback to internal Company departments to improve processes, • Maintain accurate pipeline on a weekly basis, • Maintain updated knowledge of company sales offerings, products, and services, • Meet customer renewal rate, reviews, and referral goals, • Lead 'Cortavo in Review' meetings to highlight the ongoing value and impact of Cortavos services throughout the customers agreement, • Prepare technical renewal discovery questions used in the Cortavo in Review renewal meetings to uncover upsell opportunity and solidify the renewal proposal to present to the customer, • Prepare and effectively sell the Cortavo renewal proposal and/or PowerPoint during renewal proposal meetings, • Progress renewals from open to closed won, • Bachelors degree, • 4+ years of account management experience, • Experience with VIP and/or high MRR accounts, • Technical acumen for end user device sales, • Ability to effectively communicate and build rapport with C-level executives, • Excellent active listening skills, • Impeccable multi-tasking capabilities, • Ability to work well with others at the Company, • Exceptional verbal and written communication skills, • Ability to adapt and strong problem-solving skills, • Experience with all tools within the Company tech stack, • Salesforce, • Halo, • Slack, • monday.com, • QuickBooks, • O365, • Predictive Index, • ITGlue, • 65% - Cortavo Customer Account Management (~26 hours/week), • 35% - Cortavo Customer Renewal Management (~14 hours/week) Work Environment • Sandy Springs, GA or Bakersfield, CA office as well as remote eligibility, • Competitive salary, as well as employer, contributed health benefits, • Paid time off, • Company cell phone plan, • A seat on an energetic team that collaborates and pushes each other to be better, • A fast-paced but cooperative environment with endless potential for growth, • Hand-on mentoring allowing for personal development and company advancement opportunities, • Celebration events for team and Company successes throughout the year Flexible work from home options available.

Job DescriptionA3T’s Helpdesk Support Specialist is responsible for addressing problems, installing, configuring, troubleshooting, and providing maintenance and training in response to customer requirements or inquiries. Duties and Responsibilities: • Provide customer service and technical support by addressing problems, installing, configuring, troubleshooting, and providing maintenance and training in response to customer requirements or inquiries. (DoDD 8140.01), • Provide daily local help desk support for configuration and maintenance of forensic laboratory desktop computers VTC and audio-visual support.Knowledge/Skills/Abilities:, • • Possess experience with Microsoft Windows 10 operating systems as provided by the DoD Secure Baseline Host-Army (SBH-A) desktop installation image.• Possess experience Basic physical computer components and architectures, including the functions of various components and peripherals (e.g., CPUs, Network Interface Cards, data storage), • Knowledge of database procedures used for documenting and querying reported incidents • Knowledge of disaster recovery continuity of operations plans, • Knowledge of electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers)., • Knowledge base capabilities in identifying the solutions to less common and more complex system problems, • Experience in measures or indicators of system performance and availability, • Knowledge of systems administration concepts, • Knowledge of operations and processes for diagnosing common or recurring system problems, • Knowledge of type and frequency of routine maintenance needed to keep equipment functioning properly, • Possess experience in simulating or recreating end-user problems with voice, file & print services, desktop & room-based video- teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes., • Possess experience in conducting open-source research for troubleshooting novel client-level problems, • Possess experience in identifying possible causes of degradation of system performance or availability and initiating actions needed to mitigate this degradation, • Possess experience in testing and configuring network workstations and peripherals, • Knowledge of basic operation of computers, • Possess experience in utilizing the appropriate tools for repairing software, hardware, and peripheral equipment of a system, • Ability in supporting room and desktop video conferencing and desktop presentations in a classroom environmentQualifications:, • Active Secret Clearance, • Bachelor's Degree or equivalent or 3-5 years of general IT / IS experience. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance AxRPB0F15p

Job Description Hi, we're Oscar. We're hiring an Associate, Member and Provider Initiatives to join our MPSO Initiatives team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will work with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. We ask that you have project management and implementation skills with an ability to work across different initiatives and stakeholders at the same time. You will report into the Senior Manager, MPSO Initiatives. Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $91,659 - $120,303 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: • Lead the end-to-end management of cross-functional implementations and projects. This includes project plan creation, stakeholder engagement, and managing cross-functional relationships to drive collaboration. Additionally, it involves edge case mitigation and on-time completion., • Evaluate overall departmental performance by creating, gathering, analyzing data and metrics and assisting in development of departmental metrics and implementation of mitigation strategies, • Collaboratively works with all relevant internal and external stakeholder groups to create proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives, • Ensure department readiness for new initiatives by reviewing plan documents and technical requirements to assess impact on operations, and developing knowledge management resources, user workflows and escalation pathways., • Compliance with all applicable laws and regulations, • 3+ years of experience in program management, • 2+ years of experience delivering projects / programs independently and within a team environment, • Experience in a fast-paced operations environment, • Experience using data and metrics to drive improvements in programs, • Master's Degree, • PMP Certifications or Program Management Certifications, • Lean/Six Sigma Certifications At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job DescriptionThe Company 2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient \uD83C\uDFC6 SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities. Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers. Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America. We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success. Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence. Join our award-winning team in transforming an essential industry that powers communities across the Americas. With our Center of Excellence (CoE) in place and a strong foundation already built, we are seeking a senior leader who can elevate our capabilities and deepen expertise across three distinct stakeholder groups: the SpryPoint team, our growing system integrator ecosystem, and our clients. This role reports to our Chief Customer Officer and leads a team of approximately 8-10 across two core functions: Learning & Development and Training & Enablement. This leader will step into an established and functioning organization, gain a deep understanding of the full stakeholder ecosystem, and elevate the CoE to best-in-class enablement excellence. The foundation is already in place — this role is focused on refinement, operational scale, and sophistication rather than reinvention. The CoE exists to strengthen how we enable our people, partners, and clients with the knowledge, skills, and best practices needed to drive consistent, high-quality outcomes across the customer journey. Success in this role requires a leader who can influence, align, and collaborate effectively at the most senior levels of the organization — someone who earns trust through results and brings others along through vision. This is a high-visibility, high-impact leadership role with executive sponsorship and cross-functional alignment at the ELT and Board level. The perfect opportunity for a leader who excels at scaling capability, elevating performance systems, and turning strong foundations into truly exceptional enablement functions that drive measurable impact across clients, partners, and internal teams. This is a hybrid role based out of our Atlanta, GA office. We expect a minimum of three days per week in office -- candidates must be located in the Atlanta area and be comfortable with a hybrid working arrangement. Responsibilities The mandate of this role is to evolve the CoE into a more strategic, scalable, and insight-led enablement function that strengthens performance across internal teams, SI partners, and clients. This includes: • Defining and owning the CoE strategy across internal teams, SI partners, and clients, • Reframing the CoE roadmap through a customer journey lens, ensuring enablement is aligned to each stage of adoption, implementation, and expansion, • Aligning capability development across stakeholder groups to ensure consistent, role-based learning and performance uplift, • Designing and evolving SpryPoint’s certification strategy for clients and SI partners, with a focus on scalability, ecosystem adoption, and long-term revenue potential, • Scaling structured training and methodology to improve delivery outcomes, utilization, and customer satisfaction, • Evolving the CoE into a function that increasingly contributes to value creation, including potential revenue-generating certification models over time, • Ensuring strong alignment with Client Solutions and broader Client Experience stakeholders to improve delivery effectiveness and business outcomes, • Maintaining executive-level visibility with responsibility for presenting strategy, progress, and impact at the ELT and Board levelCapabilities Building and Development, • Evolve and scale training programs that reduce ramp time and deepen industry, product, and consulting capability, • Continuously improve methodologies, standards, and frameworks, including implementation playbooks, governance models, workflows, and quality standards This role leads a multi-disciplinary enablement organization, including an L&D Manager and a specialized team focused on business process improvement, knowledge management, and operational excellence, as well as the establishment and ongoing evolution of a formal certification program for clients and SI partners. This includes: • Providing strategic leadership and ongoing coaching support to the L&D Manager as they scale the Learning & Development team and execution model, • Ensuring strong collaboration between L&D, SMEs, and the operational excellence team so expertise is consistently translated into scalable learning, onboarding, and certification programs, • Overseeing structured, role-based learning across products, business processes, and delivery functions, • Driving consistency across onboarding, training, documentation, and operational processes, • Designing and evolving SpryPoint’s certification strategy for clients and SI partners, including the launch and ongoing management of a formal certification program, • Leading the implementation and evolution of a modern Learning Management System (LMS), • Overseeing SpryPoint’s Living Lab as a hands-on learning and product demonstration environment, • Partnering across the organization to mature SpryPoint Academy as a scalable internal learning platform This includes: • Partnering closely with the PMO and Operations to ensure consistency between CoE standards and real-world delivery execution, • Collaborating across Client Solutions, Product, and Client Success to embed enablement programs into operational delivery models, • Building strong relationships with senior leaders to identify capability gaps and align on priorities, • Ensuring alignment between methodology, training content, product evolution, and broader business objectives, • Acting as a connector across teams to ensure consistent communication, alignment, and execution as the organization scalesQualifications and Competencies, • Proven experience leading and evolving a Center of Excellence or enablement function within a Professional Services organization in an enterprise B2B software environment, • Demonstrated success designing, launching, and scaling certification programs for external stakeholders (clients, SIs, or partners) — this is a core requirement, • Experience evolving certification or enablement programs into strategic or revenue-generating assets, • 8–10+ years of progressive leadership experience across professional services, delivery excellence, or enablement functions, • Strong understanding of the end-to-end customer and partner journey and how enablement drives outcomes at each stage, • Executive presence with the ability to influence, align, and operate effectively at ELT and Board level, • Proven ability to define multi-year strategy and translate it into scalable, operationalized programs, • Strong understanding of project delivery methodologies (Agile, Waterfall) and frameworks (PMBOK), • Experience with LMS platforms, knowledge management tools (e.g., Confluence), and delivery systems (e.g., Jira, Microsoft Project, Kantata, or similar), • Bachelor’s degree in Business, Engineering, Computer Science, or related field, • Willingness to travel up to 20%\uD83D\uDCAB Expect More From Your Career at SpryPoint \uD83D\uDE80 Work your way - Hybrid environment with an office in downtown Atlanta and flexible working hours\uD83D\uDCB0 Competitive Total Rewards - Comprehensive compensation package that grows with you\uD83D\uDCBB Complete Setup - MacBook + $800 to create your ideal home workspace\uD83C\uDFE5 Total Wellness - Health, dental, vision, and life insurance from day one \uD83C\uDFDD️ Recharge Time - Generous PTO and unlimited sick days \uD83D\uDCC8 Future Security - RRSP (Canada) and 401k (US) matching programs \uD83E\uDDE0 Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program\uD83E\uDDF3 Team Connection - Annual company events and team offsites that bring us together AI Disclaimer: \uD83D\uDD17 [LINK]We use an AI notetaker (Metaview) during interviews so we can give you our full attention. Please opt-in via this quick consent form. It's optional - if you'd prefer not to be recorded, just skip this step. Accommodations Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support. Equal Opportunity & Inclusion SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws. Professional Identity Verification To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.

Job Description The Technical Product Manager (TPM) is responsible for detailed ownership of product definition, in alignment with the strategic roadmap and product functional objectives provided by the Product Line Director, to whom the TPM reports. The TPM works closely with the development team and other functions in the product development and realization process. They are expected to demonstrate strong technical leadership and be the Subject Matter Expert (SME) of the products and developments they are assigned, supporting the definition of winning products that bring meaningful value to our customers and to the business. The TPM will serve as a “product evangelist” to the technical/developer community. Key Responsibilities • Product Definition, • Uncover, understand and interpret customer needs and use cases, distilling this input into high quality Critical Requirements, aligned with the strategic product roadmap and business vision, and driven by the Functional Objectives for new products, features and functions. The Functional Objectives will largely be driven by the PLD but may also be created in collaboration between PLD and TPM., • Review and approve the Design Requirements created by other functional groups and associates, which are driven by the Critical Requirements., • Critically analyze workflows associated with new products, features and functionality and identify areas of opportunity for efficiency and quality improvements, plus any areas of concern with respect to end-user and/or patient hazards., • Assist with competitive product analysis, leveraging the findings as needed in product definition activities., • Product Development/Realization, • The most important and largest part of the TPM’s role, is to provide guidance and prioritization for the Product Development and other cross-functional teams during development projects on new features and functionality, enhancements to existing features and customer satisfaction-driven improvements., • The TPM acts in the “Product Owner” role for software teams using Agile processes., • Assist as needed with development of appropriate test methods, data, and techniques for product verification and performance testing., • Assist with Internal Validation and Critical Requirements Verification (CRV) processes for new developments., • Assist in selection and management of Pre-Release Testing (Alpha/Beta) and External Validation partners and programs., • Assist with Risk Analysis updates throughout project as needed., • Contribute to the Commercial Launch Process:, • Provide input to marketing’s product positioning and promotional material creation., • Provide internal training to other associates and functional groups on how to use new products, features and functions., • Provide tradeshow demonstration support, as needed., • Product Lifecycle/Maintenance, • Understand, research, and follow technical and clinical trends that impact the industry, to execute the TPM role most effectively and to support the PLD., • Contribute information to the business cases owned and managed by the PLD., • Assist other functions as needed with change management activities., • Assist other functions as needed with Manufacturing/Operations feedback on released products., • 5+ years of product management, upstream/inbound marketing or product development experience, preferably in radiotherapy or in a similar medical device industry., • Proven analytical skills and problem-solving techniques., • Ability to work effectively both individually and in a team environment., • Excellent organizational, verbal, and written communication skills., • A valuable plus would be a master’s degree in medical physics with at least 4 years relevant work experience at least 3 of which are in radiotherapy industry or a radiotherapy clinic.

The Director of Enterprise Applications and Support is responsible for providing strategic and operational leadership for the firm’s application portfolio and end-user support services. Defining, maintaining, and executing a multi-year roadmap for enterprise platforms and the end-user desktop alig

Job Description The founding principle of UniTorq Actuators & Controls is simple. We develop innovative solutions that meet the unique needs of our customers. This straightforward philosophy has served us well, as we’ve grown to be one of the largest pneumatic actuator brands in the world. Along the way, we have assembled unparalleled expertise that helps us to solve problems for our customers, as well as contribute to new technologies in our industry. As we move into a growth phase, we are seeking an Inside Sales Representative to join our team in a full-time role at our Lawrenceville location. Our Inside Sales Representative is responsible for quoting, selling, and supporting industrial valves, actuators, and related flow control products to OEM, distributor, and end-user customers. This role manages inbound inquiries, develops existing accounts, and works closely with outside sales and operations to ensure accurate selection, sizing, and on-time delivery of product solutions. As the first point of contact for many clients, you will play a key role in building brand visibility by creating and nurturing business relationships, networking, and mining for local and referral business. This office-based Inside Sales role requires confidence and industry acumen, and a genuine desire for career growth in a dynamic, high-velocity environment. Whether you are new to the area or simply looking for a new home in the field, please apply today for immediate consideration. What We Offer: • Competitive Starting Salary, • Full Benefits Package with Generous PTO, • Flexible Scheduling for Holidays and Personal Time, • Stable Monday Through Friday Schedule, • Work With an Organization that Values the Personal & Professional Success of our Employees Job Responsibilities: • Respond to customer inquiries (phone, email, CRM) by providing technical product selection, pricing, and availability for valves, actuators, and accessories., • Prepare, submit, and follow up on quotations, convert quotes to orders, and proactively track open opportunities., • Read and interpret customer specifications, P&IDs, datasheets, and RFQs to ensure correct valve and actuator selection and configuration., • Size and specify actuators (electric, pneumatic, hydraulic) for torque/thrust, service conditions, and control requirements in coordination with engineering as needed., • Recommend alternate or cross-referenced products when requested items are obsolete, long lead, or non-standard., • Enter and maintain accurate sales orders in the ERP/CRM system, confirming pricing, terms, and delivery dates., • Coordinate with purchasing, production, and warehouse teams on lead times, expedites, special builds, and shipping instructions., • Support outside sales with pricing, proposals, bid packages, and customer follow-up., • Build and maintain strong relationships with key accounts through regular communication and excellent service., • Handle basic technical troubleshooting and warranty/returns coordination, escalating complex issues when necessary., • Maintain an organized opportunity pipeline and activity log; provide periodic sales and forecast updates to management., • Stay current on product lines, manufacturer updates, and industry standards affecting valves and actuators. Job Requirements: • 3+ years of inside sales, customer service, or applications support experience in industrial distribution or manufacturing., • Direct experience with industrial valves and actuators (ball, butterfly, gate, globe, check; pneumatic/electric actuators, controls, positioners, limit switches)., • Ability to read and interpret technical documents: P&IDs, valve data sheets, specs, and RFQs., • Strong mechanical and application understanding of flow control in industries such as water/wastewater, power, chemical, pulp & paper, or OEM equipment., • Proficiency with ERP and CRM systems, plus solid skills in Outlook, Excel, and Word., • Strong written and verbal communication skills, with a customer-centric and professional approach., • Proven ability to manage multiple quotes, orders, and follow-ups in a fast-paced environment with attention to detail., • Experience working for a valve/actuator manufacturer, rep, or PVF distributor., • Familiarity with common valve/actuator brands and their cross-references., • Basic understanding of relevant standards (e.g., ISO, ANSI, API, MSS, NSF) and actuator specifications (fail-safe, control signals, duty cycles)., • Experience supporting outside sales and/or project/bid work., • Technical aptitude and willingness to deepen knowledge of valve and actuator applications., • Strong problem-solving skills and the ability to propose practical alternatives., • Organization and time management, with the ability to prioritize quotes and orders., • Team orientation and effective collaboration with operations, purchasing, and sales., • High level of integrity, reliability, and customer focus.

Job Description Validation & Engineering Group, Inc. (V&EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services. We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position: The role demands deep technical expertise across the full validation lifecycle — including URS development, FAT/SAT execution, and Computer System Validation (CSV) — as well as hands-on experience with systems and controls integration. The candidate will drive end-to-end project implementation: from equipment design and installation through startup, commissioning, and qualification. Key Responsibilities: • Develop User Requirement Specifications (URS)., • Lead full validation lifecycle activities: FAT, SAT, CSV, equipment integration, and startup., • Drive process design for new equipment and ensure product design requirements are met., • Execute commissioning and qualification activities for new and existing equipment., • Provide technical oversight to ensure equipment meets safety, regulatory, and operational standards., • Manage suppliers and external vendors on capital projects, controlling scope, cost, and lead time., • Collaborate with Procurement and Legal on vendor contracts., • Create and maintain engineering documentation (URS, assembly instructions, bill of process, etc.)., • Optimize equipment design for manufacturability, cost reduction, maintainability, and efficiency., • Lead design reviews, risk assessments, and FMEA to ensure reliability and performance., • Ensure compliance with all safety regulations and quality policies, procedures, and GMP standards., • Apply statistical analysis and SPC systems to support data-driven decision-making., • Bachelor's degree in Engineering or Science., • Minimum 4 years of engineering experience in pharmaceutical and/or medical device industries., • Demonstrated experience across the full validation lifecycle (URS, FAT, SAT, CSV)., • Proven track record supporting full project implementation: design, installation, startup, commissioning, and qualification., • Strong experience executing capital projects within GMP-regulated manufacturing environments., • Familiarity with GMP, ISO standards, Lean Manufacturing, and FDA-regulated environments., • Ability to work independently and lead solutions under general direction. Excited to build something meaningful together? We look forward to hearing from you. Validation & Engineering Group is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Description About Creative Realities Creative Realities, Inc. (, NASDAQ: CREX) is a creative technology company focusing on bringing digital experiences to retail environments, designed to enrich and inspire the consumer journey. Our strong design and strategic discipline uniquely position us to guide Fortune 100 Brands and Retailers on how best to apply technology in function of marketing, store, or customer objectives. Our end to end offering enables us to execute what we recommend: from design and app development, thought to deployment on site - and provide ongoing content and support to virtually any type of environment. About the Position The Product Manager (PM) is responsible for defining and owning the product definitions and roadmap for a complex enterprise software application. The PM will work closely with existing and new clients as well as internal product development teams. The PM is responsible for gathering and formally documenting product features and stories, and providing thorough business and market justifications for them. This involves understanding the purpose and operation of the software platform, but also being able to see and explain where it needs to go and why it needs to go there. The PM must be able to distill client input, market trends, and input from internal teams like development and cloud operations to provide clear, meaningful, and well written business and feature objectives for the product. The PM should be able to work independently and have a strong desire to own and shape the product but do so with a servant leadership approach that is diplomatic and takes multiple viewpoints into account. The PM will work with an experienced team and will have great tools and processes available. Key Responsibilities • Own the end-to-end product lifecycle for ad serving platform, from strategic planning to feature delivery, with a focus on monetization, scalability, and client satisfaction, • Define and manage the roadmap for integrations with programmatic advertising platforms, ensuring platform alignment with client and partner requirements, • Translate business goals into technical requirements, partnering with Engineering and QA to deliver reliable, performant ad-serving functionality, • Collaborate cross-functionally with Sales, Implementation, and Client Services to ensure successful onboarding and execution of programmatic campaigns, • Serve as the internal expert on SSP/DSP functionality, ad delivery logic, and creative asset handling (streaming, caching, fallback, etc.), • Lead partner conversations and represent product decisions in joint meetings with external vendors, clients, and third-party tech providers, • Prioritize backlog items and make data-informed tradeoffs to support the evolving needs of both enterprise clients and the internal delivery team, • Document and communicate platform behavior, edge cases, and integration logic clearly to both technical and non-technical stakeholders, • Establish success metrics and tracking plans to measure platform performance, proof-of-play delivery, and campaign effectiveness, • Identify and mitigate risks related to scale, resolution variability, and media delivery that may impact programmatic performance or revenue Education and Experience • BA/BS, • 5-8 years of experience working with enterprise software platforms as a product manager/analyst, • 3+ years in adtech, martech, or programmatic media, • Demonstrable experience with creating product requirements/user stories for sophisticated software applications, • Excellent presentation and communication skills, • Experience with both client and sales facing communication and presentations, • Experience capturing complex software requirements and user stories within a structured tool like Jira, • Experience working directly with software management and developers on complex software applications, • Professional demeanor with unquestionable integrity, • High level of attention to detail, • Ability to distill complex discussions and ideas into well-formed requirements, • Self-motivated, achievement-oriented and willingness to be accountable, • Patience and negotiation skills The ideal candidate represents these six core values: • Passionate We are a group of passionate people. This is the best way to describe TEAM CRI. We work hard and we are proud of the results we produce each and every day. And, we have some fun along the way!, • Respectful We value diversity and unique contributions. We foster a trusting, open and inclusive environment. We treat our clients, partners and our team in a manner that reflects these values., • Do the Right Thing We do what we say we will do. Our actions shall always be fully transparent and genuine. Our dealings with clients, co-workers and partners must always be conducted with honesty., • Helps First We are stronger when we work together. We help first, no matter what—whether it’s with our clients or our internal teams., • Nimble Minded When conventional thinking and processes fail, we want to be the first to provide fresh ideas and solutions. We break through adversity and respond quickly., • Company paid individual portion of medical, dental, Life, Long and Short-Term Disability insurances;, • Access to participate in company vision insurance programs;, • 401(k) program, including company paid match of up to 3% of annual salary; and

Job Description We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills, effective communication, and the ability to thrive in a dynamic environment. You will work with a variety of tools and systems, including Active Directory, Microsoft Teams IP phone systems, and Exchange Admin, while having opportunities to expand your expertise in OKTA, Crowdstrike, AWS, and SharePoint. Your responsibilities will include both in-person support at our office and remote support for users working from home. Job Responsibilities: Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN, and RDP. Assist users with password resets, PST file management, and Exchange Admin tasks. Provide hands-on and remote support for hardware, software, and IP phone systems (e.g., Microsoft Teams). Use ticket tracking systems to document, prioritize, and track user issues effectively. Troubleshoot advanced issues using tools like PowerShell for scripting and problem resolution. Support security and authentication tools such as OKTA and Crowdstrike. Maintain knowledge of AWS and SharePoint systems to assist users as needed. Deliver exceptional customer service to end-users via phone, email, and face-to-face interactions. Collaborate with IT teams to ensure smooth operation of company-wide systems. Preferred Qualifications: 3+ years of experience in a technical support or help desk role. Strong understanding of Windows 11, Active Directory, and Microsoft O365. Experience troubleshooting network connectivity, VPNs, and IP phone systems. Familiarity with security tools (OKTA, Crowdstrike) and cloud environments (AWS). Proficiency with ticket tracking systems and remote support tools. Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are highly desirable. Excellent communication and interpersonal skills to interact with users of varying technical expertise. Strong organizational skills and attention to detail in documenting issues and resolutions. Work Schedule: The candidate must be local to Atlanta and be able to come to the office every day to work.

Job Description RF Engineer – Advanced RF Measurement Systems Location: Kennesaw, GA (Lab-Based + Limited Travel) Compensation: Competitive Base Salary + Benefits Employment Type: Full-Time About the Role Our client is seeking a hands-on RF Engineer to design, build, and support sophisticated RF measurement systems used for antenna characterization, radar cross-section (RCS) testing, and electromagnetic materials analysis. This is an end-to-end engineering role—ideal for someone who enjoys taking systems from concept to reality, working directly with hardware, and supporting real-world measurement environments. What You’ll Be Working On * Design Complete RF Measurement Systems Build VNA-centric systems for antenna testing, RCS measurement, and EM material characterization. * Architect RF Signal Chains Design and integrate RF front-ends including switches, amplifiers, couplers, filters, and calibration paths. * Build & Validate Systems Assemble hardware, integrate mechanical positioners and scanners, perform calibration, and verify system performance. * Solve Complex Measurement Problems Debug RF, mechanical, and software issues to ensure stable, repeatable, high-quality measurements. * Install & Support Systems Support on-site installations, train users, and provide post-deployment troubleshooting. * Create Clear Documentation Produce wiring diagrams, test procedures, calibration workflows, and user guides to support long-term system reliability. What We’re Looking For * Bachelor’s degree in Electrical Engineering or equivalent hands-on experience * Strong RF/microwave fundamentals (S-parameters, matching, noise, dynamic range) * Proven experience working with Vector Network Analyzers * Hands-on comfort with RF lab tools and precision connectors * Methodical troubleshooting mindset and strong documentation habits * Ability to manage multiple technical workstreams independently Bonus Experience (Not Required) * Antenna measurement systems (near-field, far-field, anechoic chambers) * RCS measurement concepts and calibration techniques * EM materials testing and parameter extraction * RF front-end design experience * Test automation or instrumentation control (Python, MATLAB, LabVIEW, etc.) * Familiarity with major RF instrumentation vendors What Success Looks Like * You can turn a vague measurement requirement into a robust, repeatable system * You’re just as comfortable tightening a precision connector as you are tuning a calibration workflow * Customers trust you during installs and rely on your technical judgment Travel & Environment * Primarily lab-based * Occasional travel for installations and customer support (≈10%)

Job Description At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW As an Operations Associate, you’ll play a key role in ensuring the smooth and reliable performance of our autonomous delivery robots. While our robots are designed to operate independently, there are times when they need a helping hand—whether it’s navigating around unexpected obstacles, dealing with technical issues, or responding to environmental challenges. That’s where you come in. In this hands-on role, you’ll assist robots in the field, perform light maintenance tasks like cleaning sensors, and help ensure that deliveries are completed safely and on time. Your quick problem-solving and on-the-ground support will help minimize service interruptions and protect valuable equipment. You’ll also document incidents and share observations that directly contribute to the ongoing improvement of our technology and operations. You’ll collaborate closely with teams across operations, engineering, and customer support—helping to manage robot deployments, escalate technical issues, and support safety and training initiatives. This is a part time role is onsite in the Midtown, ATL hub. JOB DUTIES * Maintain field readiness by supporting robots, ensuring timely response, coordination, and order fulfillment as business needs arise. * Assist in deployment processes in line with deployment expectations, including preparation, inspection, cleaning and placement of robots. * Track, document, and close escalation tickets while maintaining clear communication, constant updates, records, and supporting documentation. * Operate company vehicles safely to facilitate the movement, recovery, or repositioning of robotic units as needed. * Prioritize safety by adhering to company safety standards, escalating critical events appropriately, and ensuring personal well-being. * Manage end-of-shift recovery by securing, charging, sanitizing, and accounting for all robotic assets and associated equipment. * Ensure proper handling, maintenance, and storage of all company-issued tools, devices, and protective gear. EXPERIENCE, QUALIFICATIONS, & SKILLS Required Experience, Qualifications, and Skills * Valid drivers license * Comfortable driving mid-size utility vehicles as needed * Capable of lifting and maneuvering items weighing up to 50 pounds * Demonstrated ability to engage with customers in a professional setting * Willingness and ability to work flexible hours, including nights, weekends, and holidays, as operations require Preferred Experience, Qualifications, and Skills * Experience with Jira * 1 year of experience in last-mile delivery, robotics, or customer-facing industries, with direct customer-facing (field or service-based) experience * Experience using work communication tools (ie. Slack) * Strong organizational, collaboration, and problem-solving skills. Additional Information * Physical demands include walking/biking several miles per day and handling equipment. * Safety compliance: Adherence to PPE rules, strict cell phone protocols, and dress codes (high-visibility vests, safe footwear) is mandated. * Operations Associates must be prepared to perform duties in various weather conditions, including inclement weather. * This role requires the safe operation of company vehicles or e-bikes for work-related purposes. Employees must be able to perform driving duties safely and in accordance with company policies and applicable laws, with or without reasonable accommodation.

Job Description Sr. Business Analyst - Product Owner About TireHub: At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Position Summary: The Senior Business Analyst - Product Owner serves as a key liaison between business stakeholders and technology teams, driving product initiatives from concept through delivery. This role combines advanced business analysis expertise with product ownership responsibilities, including managing and prioritizing the product backlog to deliver high-impact solutions aligned with organizational objectives. This role leverages data (including SQL) to generate insights, validate outcomes, and support informed decision-making while collaborating effectively with cross-functional teams. This role reports to the Sr. Product Owner, Customer Connectivity & Digital. When you say YES to something bigger: • Choose your day one benefits which include a no cost health insurance option, • TireHub funded Health Savings Account, • Additional benefit options including TireHub paid short/long term disability and life insurance benefits, • Paid vacation and holidays, • Parental leave programs, • Build your financial future with 401k including TireHub match, • Access to tire discounts, perks, and so much more!, • Enjoy access to the TireHub headquarters location in Ravinia Plaza, including free parking, free gym, convenient restaurants, outdoor spaces, special events and more. The individual must exhibit the following core TireHub commitments: • Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships., • Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique., • Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end., • Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. Role Specifics • Proactively explores the wholesale tire distribution landscape and business environment to understand complex challenges. Develops a deep functional understanding of internal systems and how technical solutions support business needs through hands-on engagement., • Performs data analysis and validation using SQL for data exploration, requirements development, and solution verification., • Drives the full product lifecycle by capturing business requirements, translating them into well-defined user stories. Actively supporting backlog refinement, and prioritization to ensure alignment with product strategy and business value., • Serves as a key liaison between business stakeholders and development teams, managing scope documentation, facilitating product delivery decisions, and coordinating User Acceptance Testing (UAT) to ensure solutions meet defined acceptance criteria and intended outcomes., • Manages competing priorities across multiple initiatives by partnering with stakeholders and product teams to assess business value, urgency, and impact. Ensures delivery timelines, backlog priorities, and execution plans remain aligned with organizational and product goals., • Supports organizational change management by preparing stakeholders for product releases, conducting impact assessments, developing communication plans, and driving adoption of new products, features, and processes., • Collaborates on data governance initiatives to ensure data quality, consistency, and alignment with product and business objectives., • Contributes to initiatives that enhance supplier connectivity, strengthen customer integration, and advance business intelligence and analytics capabilities. Training & Compliance: • Ensures individual personal adherence to TireHub policies, procedures, and guidelines., • Completes ongoing training requirements through in-person, virtual or computer-based learning modules as assigned., • Performs other duties as assigned by their supervisor or another member of Leadership. Competencies: • Business Analysis, Product Ownership & Critical Thinking: Understands how business and technology ecosystems interconnect, identifies root causes, recognizes patterns, and translates complex problems into logical, actionable solutions. Applies product ownership principles to define, prioritize, and refine requirements into user stories that maximize business value and align with product strategy., • Communication, Stakeholder Management & Collaboration: Builds strong partnerships across technical and business teams, effectively communicating product vision, priorities, and trade-offs. Actively listens to stakeholders to uncover true needs, align expectations, and support informed product decision-making., • Facilitation, Agile Delivery & Documentation: Guides productive meetings, agile ceremonies, and backlog refinement sessions to drive alignment and consensus. Produces clear, comprehensive documentation including product requirements, user stories, and acceptance criteria that bridge business and technical perspectives while supporting successful product delivery., • Continuous Improvement & Product Mindset: Demonstrates a strong learning mindset and commitment to continuous improvement, proactively identifying opportunities to enhance products, processes, and user experience. Willing to stretch beyond core responsibilities to support product success and business outcomes. Education and Experience: • Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field required., • 7+ years of experience in Business Analysis, preferably within a data, analytics, or business intelligence environment,, • Demonstrated experience working in Agile delivery frameworks and supporting or leading product backlog management in a Product Owners capacity., • Certification in Business Analysis and/or Product Ownership is a plus (e.g., Certified Business Analysis Professional (CBAP), Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO)) but not required. Required Knowledge, Skills, and Abilities: • Proficiency with Jira to support backlog management, requirements tracking, and issue resolution within Agile environments., • Familiarity with Business Process Model and Notation (BPMN) to effectively document and communicate business processes and system requirements., • Working knowledge of Scrum/Agile methodologies, including participation in backlog grooming, sprint planning, user story refinement, and User Acceptance Testing (UAT), • Foundational SQL skills with experience to data exploration and validation to support analysis and product decision-making., • Strong collaboration and communication skills, with the ability to work across technical business needs into actionable user stories and contribute to prioritization discussions., • Experience supporting requirements gathering, documentation, stakeholder coordination, and delivery activities across Business Analysis and Product Ownership functions, with guidance from a Senior Product Owner. Preferred Knowledge, Skills, and Abilities: • Exposure to data and analytics tools (e.g., Microsoft Fabric, Power BI, etc.)., • Experience with ERP, CRM, or other enterprise systems relevant to business operations., • Familiarity with data warehousing concepts and ETL processes., • Experience with Confluence or similar documentation platforms. Working Conditions: • This is a fast-paced and dynamic operating environment., • Majority of time is spent sitting, constantly viewing monitors in a comfortable position with frequent opportunity to move around. There may be occasions to move or lift light articles., • Must be able to work flexible hours during critical times routinely to support the department., • This role is based in our headquarters office in Dunwoody, GA and requires a strong in-person presence., • Must be able to travel up to 10%. TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.

Job DescriptionCompany Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Job Description We are seeking a strategic and experienced Senior Product Program Manager, Localization to support Turnitin's global expansion. You will be responsible for transforming our localization program into a comprehensive strategic approach, ensuring our products, content, and experiences are seamlessly localized and culturally relevant for our international users. You will manage multiple product and program roadmaps with minimal supervision. You will collaborate closely with product, engineering, and UX teams to establish and execute localization strategies, optimize workflows, and maintain exceptional quality standards across all Turnitin offerings. You will collaborate across Product and other teams to improve product quality and operations. Your expertise will be instrumental in shaping the user experience for millions globally, enabling them to engage with our products in a way that feels inherently local. The ideal candidate is an adaptable, data-driven self-starter who effectively identifies and closes product or program operational gaps with minimal support. Key Responsibilities: • Localization Program Strategy & Execution: Define, develop, and execute Turnitin’s end-to-end localization strategy in alignment with company objectives. This includes setting success metrics, reporting on progress to leadership, and establishing best practices for scaling localization. Manage project planning cycles, define processes, coordinate stakeholders, and oversee localization workflows from initiation to launch, all while minimizing risks and blockers., • Global User Experience & Quality: Act as an advocate for global users, ensuring international perspectives in our program outcomes. Establish and ensure high-quality localization standards, linguistic validation, and bug management., • Language Asset Governance: Update and maintain documentation for product or program developments. Build and scale key asset usage including glossaries, style guides, and AI-ready datasets to support consistent, inclusive brand experiences., • Operational & Vendor Management: Identify and close product or program operational gaps with minimal support. Oversee vendor evaluations, ensure accurate budget tracking, and manage third-party localization vendor quality., • Cross-Functional Collaboration: Collaborate across Product and other teams (including technology, marketing, and UX) to organize and facilitate data-driven change management., • Process Improvement: Serve as a change agent centered on consultation around process and continuous improvement, optimizing workflows from initiation through post-launch. Qualifications Essential • 8+ years of related experience in program, project management, and/or localization., • Localization Strategy: Demonstrated experience in crafting localization strategy and leading cross-functional initiatives to launch successful localized products., • Vendor Management: Experience collaborating with and managing localization and linguistics vendors to ensure high-quality delivery., • Technical Proficiency: Mastery of Translation Management Systems (TMS), Computer-Assisted Translation (CAT) tools, machine translation, and content management systems., • Program Mastery: Mastery of at least one product line or program AND multiple product functions (e.g., quality, communication, operations). Strong operational, organizational, and project management abilities, including experience building and scaling processes from the ground up, and navigating ambiguity and dependencies in an agile environment., • Thorough understanding of internationalization (i18n) and globalization (g11n) concepts and standards such as Unicode and CLDR., • Demonstrated experience applying AI tools, machine translation (NMT), or LLMs to improve localization workflows., • Familiarity with Agile development workflows, including Scrum or Kanban., • Experience with localization programs or project management with educational institutions and/or in the EdTech industry., • Customer Centric: Focuses on the needs of the customer and global users in all actions and decisions, • Action & Ownership: Demonstrates a bias for action and takes ownership of outcomes, • Self-Awareness & Impact: Understands own strengths/weaknesses and their impact on others, • Accountability: Holds oneself responsible for required actions and team goals, • Quality Focus: Sets high standards for our work and strives for continuous improvement and quality assurance so that our internal & external customers get the best possible outcomes, • Resourcefulness: Creates and advances ways of achieving results in new or difficult situations, • Collaboration & Influencing: Effectively communicates and cooperates to achieve outcomes; networks with key contacts outside own area of expertise, • Cultural Awareness: Committed to learning about and understanding the diverse environments and cultures in which Tii operates, both commercially and culturally Additional Information The expected annual base salary range for this position is: $112,125/year to $186,875/year. This position is bonus eligible / commission-based. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. • Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do., • Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe., • Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors., • Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard., • One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes., • Remote First Culture, • Health Care Coverage, • Education Reimbursement*Competitive Paid Time Off, • Self-Care Days, • National Holidays, • 2 Founder Days + Juneteenth Observed, • Paid Volunteer Time Off, • Charitable Contribution Match, • Monthly Wellness or Home Office Reimbursement, • Access to Employee Assistance Program (mental health platform), • Parental Leave Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.