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The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity to progress into an Assistant Store Manager position upon successful completion of the initial 8-week training. This position’s typical schedule is 44 hours per week, which may include evenings and/or weekends. During the program, you will collaborate with store management to oversee a million-dollar business, providing leadership and insight into the development and strategy of that store. Through the course of the program, you will learn all operations, clients, and internal strategy, allowing you to understand the significant part you’ll play in the team’s success. You will grow the company’s market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products. Our training experience provides you with all the skills necessary for a successful career in management and professional sales. After you complete the training program, you can count on a career trajectory with a clear beginning and an open end – meaning you shape your future! What you will gain: Limitless Career Opportunities This structured program provides the support you need, including formal discussions to review your objectives & development Leadership Development You’ll develop the foundation for what it takes to become a successful leader in our organization We’ll teach you how to excel at customer service, sales, and marketing, finance, and operations Professional Networking You will also get out into the community and establish relationships essential to growing our business - and your success. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at _. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Complete training consistent with established program, • Support business strategies to increase sales and optimize profitability, • Ensure high levels of customers satisfaction through excellent service, • Build and maintain knowledge of all products to ensure effective customer recommendations, • Build positive relationships with wholesale and retail customers, • Complete store administration, • Ensure compliance with policies and procedures including safety, loss prevention, and security, • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays, • Support employee training, development, performance management, and corrective action, • Respond to and resolve any customer and/or employee complaints, • Partner with Store Manager to make outside sales calls to increase market shareMinimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must have a valid, unrestricted Driver’s License, • Must have at least a bachelor's degree by the start of this development program, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Preferred Qualifications: • Have at least one (1) year experience working in a retail, sales, or customer service position, • Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams, • Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc., • Have previous work experience selling paint and paint related products, • Have work experience using timekeeping and/or customer relationship management ("CRM") systems, • Willingness to relocate for future job opportunities, • Ability to read, write, comprehend, and communicate in more than one language, • Ability to read, write, comprehend, and communicate in Spanish #SHWEarlyTalent

Position Summary Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey. Recruiting for this role ends on 07/17/2026. Work you'll do As a Manager, Functional Transformation on the Moveworks team, you will be responsible for leading AI-powered employee experience engagements across implementation, expansion, and optimization efforts for Fortune 500 clients. Lead multiple Moveworks engagements across implementation, use case expansion, and platform optimization, including scope, budget, resource, timeline, and risk management Manage and develop consultants and senior consultants through day-to-day coaching, feedback, and performance oversight Serve as a primary project-level client contact for stakeholders across Human Resources, Information Technology, and Information Security Lead workshops, design sessions, and stakeholder reviews to define user journeys, sprint priorities, and configuration decisions for knowledge management, conversational flows, enterprise search, and agentic AI capabilities Oversee integration planning and solution delivery for Moveworks with platforms such as ServiceNow, Workday, and other enterprise systems that support employee service workflows Contribute to business development and practice development activities, including proposals, scoping, client presentations, methodology refinement, and knowledge sharing A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others The team Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce. Our Moveworks Team is dedicated to delivering AI-powered employee experience solutions that help clients transform their HR and IT service delivery practices. We drive significant cost savings, increased efficiency, a stronger competitive advantage, and improved employee experience through intelligent automation and agentic AI capabilities. Qualifications Required: Bachelor's degree 6+ years of experience implementing enterprise platforms, such as Workday, ServiceNow, or similar systems, including configuration, application programming interface (API) integrations, testing, and deployment Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: 3+ years of experience in client relationship management with senior stakeholders at the Director level or above 3+ years of experience in solution architecture and system design for AI-driven employee experiences 3+ years of experience with Moveworks platform configuration, Agent Studio, or similar conversational artificial intelligence platforms 3+ years of experience collaborating with Human Resources, Information Technology, Information Security, and platform teams to deliver technical solutions 3+ years of program management experience overseeing multiple concurrent workstreams * 2+ years of experience managing consulting engagements or project teams with responsibility for scope, budget, timeline, and resource allocation The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 350526 Job ID 350526

Summary The International Principal Aviation Safety Inspector (Air Carrier - Flight Oversight) functions as the primary interface between assigned foreign operators, agencies, organizations, airmen, designees, and the Federal Aviation Administration. Incumbent has program responsibility to assure that assigned entities meet federal aviation regulations at 14 Code of Federal Regulations (CFR) and related direction with respect to operations programs. Learn more about this agency Summary The International Principal Aviation Safety Inspector (Air Carrier - Flight Oversight) functions as the primary interface between assigned foreign operators, agencies, organizations, airmen, designees, and the Federal Aviation Administration. Incumbent has program responsibility to assure that assigned entities meet federal aviation regulations at 14 Code of Federal Regulations (CFR) and related direction with respect to operations programs. Learn more about this agency Overview Help Accepting applications Posted today · Apply by 06/11/26 Due by 11:59 p.m. ET on June 11, 2026 Location Windsor, CT Orlando, FL Tampa, FL College Park, GA Hapeville, GA Des Plaines, IL Plainfield, IN Burlington, MA Linthicum Heights, MD South Portland, ME Belleville, MI Charlotte, NC Greensboro, NC Teterboro, NJ Farmingdale, NY Latham, NY New York, NY Cincinnati, OH Columbus, OH North Olmsted, OH Allentown, PA New Cumberland, PA Philadelphia, PA Herndon, VA Richmond, VA No matching locations found. Work site options Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Relocation expenses reimbursed No Salary $107,446 - $139,684 per year Locality pay to be determined based upon location. Pay scale & grade FG 14 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required 50% or less - The job may require up to 50% travel. Appointment type Permanent Occupations and job series 1825 Aviation Safety Supervisory status No Federal service type This job is in the Excepted Service Represented by a union Yes - This position is represented by PASS: Flight Standards Services. Drug test Yes Security clearance Secret Announcement number AWP-AVS-26-BAR7410-98821 Control number 870303800 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Open to current permanent AVS and AMA-200 employees Duties Help NOTE: Flight Oversight ASIs do not conduct certification (pilot evaluating, testing, and checking) job functions as a required crewmember, including safety pilot. The incumbent will not, in any scenario, act as a required crewmember or safety pilot of an aircraft. The International Principal Aviation Safety Inspector (ASI) receives administrative direction from management in terms of broadly defined missions or functions. The ASI independently plans, designs, and carries out programs, projects, studies, or other work. The ASI provides policy assistance to ASIs on difficult or complex policy interpretations. The work is normally accepted without change. Completed work may be reviewed for adherence to FAA policy and for assurance that project requirements have been fulfilled. Applies expert knowledge of flight operations for an advanced multiengine turbojet aircraft. Such employees are concerned with all aspects of the operational capabilities and limitations of the aircraft. Assignments at this level are of great scope and unusual complexity and the organizations monitored are major factors in the industry. As the principal representative in regulatory oversight of foreign air carrier activities, exercises authority over foreign air operators with very extensive and complex operations. Analyzes flight operations involving large fleets of turbojet aircraft engaged in large-scale passenger and freight service, or evaluates maintenance activities and complete aircraft overhaul facilities which are equipped and staffed to handle the latest and most sophisticated turbojet aircraft and associated systems. This level includes the responsibility for nationally and internationally prominent carriers who operator the largest, most advanced fleets of turbojet aircraft in the industry. Exercises regulatory authority and safety responsibility over a complex of broad and varied general aviation organizations such as air taxis, executive and/or industrial operators, and agency¿s when the activities monitored equate collectively to a major air carrier in terms of size and complexity of aircraft fleet employed, scope and technical complexity of operations, management sophistication, industry leadership, and public impact. Develops and evaluates flight operation programs for organizations which utilize the newest, most complex aircraft, systems, and equipment. Because of organizational complexity or the advanced technology incorporated in the aircraft, systems, and equipment, employee must exercise originality to resolve unique problems. They frequently rely on engineers and designers for specific technical guidance although much of their work is carried out under very broad policy guidelines. Employee has wide leeway for independent action. Provides advice to other inspectors on problems relating to aircraft and their operation. Because of the precedent-setting nature or substantial effect on the aviation industry or public safety, the decisions made may be reviewed and approved at a higher policy- setting level. The ASI will have critically important and frequently controversial contacts with key officials of major manufacturers, major carriers, and general aviation organizations. Contacts are made to resolve issues which affect the initial certification and major modifications of aircraft, maintenance or operations programs, and their effect on safety and compliance with regulations. The ASI is expected to follow established laws, orders, policies, and regulations that provide general guidance for completing work objectives but is allowed considerable discretion to develop new or innovative approaches. The ASI uses resourcefulness, initiative, and judgement based on experience to develop and implement evaluation procedures to address problems where precedents are not applicable. Methods, practices, or decisions may be used as guidance in similar problem areas. Performs other duties as assigned. Requirements Help Conditions of employment US Citizenship is required. Selective Service Registration is required for males born after 12/31/1959. Must submit an SF50 (See Required Documents). Designated or Random Drug Testing required. Ingrade/downgrade bids will be accepted. Applicants MUST submit all required certificates (See Required Documents) If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. Qualifications General Requirements for All 1825 Positions: Not more than two separate incidents involving Federal Aviation regulations violations in the last 5 years Valid State driver's license Fluency in the English language No chemical dependencies or drug abuse that could interfere with job performance, and High School diploma or equivalent. Medical Requirements for All Positions: Applicants must be physically able to perform the duties of the Aviation Safety Inspector position in a safe and efficient manner, with or without a reasonable accommodation. The minimum medical requirements include the following requirements: Have good distance vision in each eye and be able to read, without strain, printed materials the size of typewritten characters (glasses and contact lenses permitted); Have the ability to hear the conversational voice (hearing aid permitted); and Not have any physical conditions that would cause them to be a hazard to themselves or others or that would interfere with their ability to operate/occupy a flight deck observer's seat (jumpseat) or a cabin passenger seat in a variety of aircraft To qualify for this position, you must meet the Office of Personnel Management Qualification Standards for the 1825 series in the Air Carrier - Flight Oversight specialty which requires the following: At least one year of pilot experience in multi-engine aircraft of more than 12,500 pounds maximum certificated takeoff weight. Three years of experience working in an organization with an air carrier, commercial operator, or air agency certificate, an organization whose work led to the certification of individual airmen, or an organization that operated aircraft. At least one year of this experience must be with an organization that operated multiengine aircraft of more than 12,500 pounds maximum takeoff weight. Minimum 1,500 total flight hours. Must hold a valid Airline Transport Pilot Certificate. Not more than two flying accidents during the last five years in which the applicant's pilot error was involved. In addition, applicants must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I/FG-13 level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is: Assisting, conducting or performing various technical functions related to certification, surveillance, investigation and compliance recommendation of operational activities for FAR Part 121 air carriers, Part 129 air carrier/air operators, or part 135 air operators. The recency of specialized experience is waived for current FAA employees in the 1825 series. Certificate and Ratings: This position requires a certificate and ratings for minimum qualification in the following specialty: Air Carrier Flight Oversight; a copy of the certificate and ratings are required for ALL candidates newly appointed to the FAA in the 1825 specialty of Air Carrier Flight Oversight. Certificate and ratings are not required from applicants who are currently occupying (or previously held) Air Carrier Flight Oversight or Air Carrier Operations 1825 series position. Applicants should include examples of specialized experience in their Work History. Qualifications must be met by the closing date of this vacancy announcement. Errors or omissions may impact your rating or may result in you not being considered for the job. Security Requirements: Non-critical sensitive (2): This position requires completion & favorable adjudication of a Tier 3 (T3) background investigation prior to appointment, unless a waiver is obtained and approved. Education Education is not qualifying at this grade level for this position and may not be substituted for experience. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. In-grade/Downgrade applications will be accepted Current FAA employee: You MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2). Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position. Interview Policy: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. Duty locations localities: Greensboro, NC/ Orlando, FL/ Tampa, FL - (17.06%) Plainfield, IN - (18.15%) New Cumberland, PA - (19.43%) Charlotte, NC - (19.67%) Latham, NY - (20.77%) Cincinnati, OH - (21.93%) Columbus, OH - (22.15%) North Olmsted OH - (22.23%) Richmond VA; - (22.28%) College Park, GA/ Hapeville, GA - (23.79%) Philadelphia, PA - (28.99%) Belleville, MI - (29.12%) Des Plaines, IL - (30.86%) Burlington, MA / South Portland ME - (32.58) Windsor Locks, CT - (32.08%) Herndon, VA - (33.94%) Linthicum Heights, MD - (33.94%) Allentown, PA/ Farmingdale, NY / New York - Queens, NY/ Teterboro, NJ - (37.95%) Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Applicants must apply online, through USAJOBS, to receive consideration. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your online application, e.g. transcripts, SF-50, or veteran's documents, you may upload these documents with your application in USAJOBS. Supplemental documentation and college transcripts can also be faxed to (424) 405-7365 on or before the closing date of this announcement. Please include your name and the vacancy announcement number on each of your faxed pages and redact all Personally Identifiable Information (PII), such as social security number and date of birth will be accepted in combination with your online application and can be faxed to (424) 405-7365. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

DIVISION: Operations CLOSING DATE/TIME: Until Filled LOCATION: 4305 East 21st Ave., Tampa, FL 33605 PAY RATE: $62,624.00 - $73,448 POSITION PURPOSE: Coordinates with the Superintendent of Paratransit Operations on all issues that pertain to the scheduling of Paratransit and Flex service. Manages the collection and analysis of operational data for scheduling, run cutting, the bidding process, and implementation of run bids Paratransit and Flex services. Tabulates, gathers, and analyzes operational data necessary to evaluate service delivery. ESSENTIAL JOB FUNCTIONS: • Designs and implements standard operating procedures regarding computerized software systems for Paratransit and Flex services., • Creates the daily manifests for Paratransit and Flex runs using the match and batch modules in Trapeze; confirms resource availability with Dispatch., • Supports schedule changes and related Van Operator bids as specified by bargaining agreements and deemed necessary by the Authority, for Paratransit and Flex, to include final rostering, daily run-cutting and creation of work assignments., • Using Trapeze, develop, edit, and maintain polygons, maps, and other data features as necessary; set service parameters such as system speed, vehicle capacity, load times, holidays, factor weights, barriers, and run times., • Monitors Flex run times and time points through schedule adherence checks from operators. Determine service adjustments based on analysis of manpower, vehicle considerations and financial implications., • Conducts a minimum of three general bids within the Van Operations Department each year for Paratransit and for Operator running times for Flex Runs., • Creates and maintains subscription trip templates in the database including up to and over 4,000 subscription trips; monitors and maintains subscription templates schedules for changes for holiday, vacation stops, suspensions of service and expired eligibility., • Works closely with Dispatch/Operators for service optimization., • Plans for new Paratransit and Flex service changes; support service planning for modified or increased services by identifying increased needs for Paratransit resources and the impacts, both financial and capital, to the Paratransit system. Analyzes Paratransit and Flex overall performance for meeting performance standards and recommends improvements that would best serve the Authority and the community., • Participates in professional related external organizations and functions., • Coordinates with the Director of Van Operations on the preparation of presentations for Route Review meetings. Coordinates joint activities with adjoining transit authorities., • Serves from time to time as Project Manager or project team member on a variety of subject matter expertise organizational projects or stretch assignments as assigned by the Portfolio Steering Committee (PSC) of the agency Project Management Office (PMO). These assignments will implement broad strategic and organizational agency goals. MARGINAL FUNCTIONS: • Performs other work-related duties as assigned. REQUIREMENTS: Education and Experience: • Associates Degree in a related field or two years of related field experience for each year of college., • Five (5) years of related experience and/or four years of analytical data entry experience., • A minimum of two (2) years of experience with transit or transportation scheduling, trip booking or dispatching software is required., • Position requires nonstandard working hours. Machines, Tools, & Equipment Used: • Ability to operate small office equipment, including copy machines or multi-line telephone systems, as well as a computer for both data entry, word processing, and/or accounting purposes. Licenses/Certifications: • Must be able to obtain a valid Florida Driver's License within 10 days of hire. QUALIFICATIONS: Knowledge, Skills and Abilities: • Transportation - including public transit and Paratransit experience in the planning/scheduling thereof., • Principles, practices, and procedures of public transit / Paratransit routing and scheduling., • Relevant bargaining agreements and organizational policies and procedures which govern and impact rostering, run cutting, and the assembly of work assignments and route schedules., • Geographical area of City and County; as well as HART schedules and routes., • Computer software systems, their applications to batching, Run-Cutting and Customer Service needs. (Trapeze Software, Microsoft Office Suite, Mapping Software), • Knowledge necessary to make responsible recommendations that impact the budget, • Knowledge necessary to prepare and/or process purchase orders., • Rules, regulations, procedures and functions of the Authority., • Standard office practices, procedures and equipment., • Excellent verbal, written and interpersonal skills with ability to prepare clear and concise written reports., • Ability to determine own approach for completing work, given general guidelines., • Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs., • Ability to perform professional-level work dealing with data, people, and technology that relates to administrative, technical, scientific, engineering, accounting, legal, or managerial skills., • Ability to follow specific procedures that may result in interaction with co-workers, citizens, or other individuals; may be required to make a few decisions regarding position's activities and priorities., • Ability to work in a responsive environment where co-workers or citizens present problems for resolution; responsible for determining the problem and creating an individual solution for the issue., • Ability to organize and prioritize work to meet deadlines., • Ability to formulate written and oral reports from statistical data., • Ability to work under stress and with interruptions., • Ability to interact positively with a variety of personalities internally and externally., • Strong organizational and analytical skills., • Ability to work independently on complex projects., • Ability to maintain strict confidentiality., • Ability to interact positively., • Ability to perform accurate calculations., • Ability to meet attendance and punctuality requirements., • Ability to be a flexible, effective team leader/player., • Ability to accurately memorize and retain details., • Ability to work in a timely fashion on multiple concurrent tasks with frequent interruptions., • Ability to conduct oneself so that they are not a threat to themselves or others., • Ability to work varied hours and days., • Ability to work under pressure and perform in a courteous manner., • Ability to follow established safety and security procedures. Physical Demands/Work Environment: • Work is performed in a standard office environment., • Ability to hear, see, speak, and perceive color, depth and texture., • Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds., • May be exposed to potentially intimidating and/or unreceptive members of the public; may occasionally be exposed to dangerous machinery, extreme weather conditions, extreme noise and physical harm. It is the responsibility of all HART employees to provide a safe and secure environment for HART customers, contractors, visitors and fellow co-workers. HART employees are also responsible for: • Adhering to stated policies and procedures relating to health and safety, security, and quality management., • Recognizing and reporting all accidents and hazardous conditions., • Assisting in the development of workplace safety procedures for their respective departments., • Promoting workplace safety procedures within their department., • Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility. Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned. The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. EEO Compliance: HART is committed to equal employment opportunity for all persons, regardless of race, color, creed, national origin, sex, age, marital status, sexual orientation, gender identity or expression, disability, veteran status or other status protected by Federal or State law. ADA Compliance: Reasonable accommodations are available to persons with disabilities during the application process and/or interview process in accordance with the Americans with Disabilities Act.

DIVISION: Operations CLOSING DATE/TIME: Until Filled LOCATION: 4305 East 21st Ave., Tampa, FL 33605 SALARY RANGE: $66,957.03 - $78,529.85 POSITION PURPOSE: The District Supervisor of Bus Operations is accountable for customer service and strategic follow-through at any of the bus divisions. The District Supervisor of Bus Operations assists the Superintendent in maintaining optimal service performance and for identifying and/or resolving issues to better support the Authority's strategies, programs and initiatives. The position will act on behalf of the Superintendent during their absence and may cover various shifts, including evenings, overnights, weekends, holidays and special events. ESSENTIAL JOB FUNCTIONS: Assists in the overall day-to-day management of the transportation department by monitoring operations and ensuring effective and consistent operating practices. Monitors schedules for arrivals and departures from the division to ensure daily operation of the division while providing courteous customer service to the public. Provides supervisory support and administrative oversight for the personnel and activities at their assigned division. Research, identifies, investigates, interviews, and document customer service complaints/commendation. Conducts investigations into accidents/incidents and administers appropriate discipline. Assists managers with investigations to ensure appropriate discipline is administered. Holds grievance hearings, attends and testifies at Arbitration Hearings, in order to promote and enforce legal and regulatory requirements. Re-instruct operators as needed, in the proper rules and regulations and safe methods of operating the bus in accordance with Standard Operating Procedures. Works closely with Divisional Training Instructors to ensure adequate and timely training is provided to Bus Operators. Attends and functions as a facilitator when needed at various departmental meetings. MARGINAL FUNCTIONS: Performs other work-related duties as assigned. REQUIREMENTS: Education and Experience: Requires an Associate's degree from an accredited college or university, with major course work in Public Administration, Business Administration, Transportation, or a closely related field. Bachelor's degree preferred. A minimum of five (5) years' supervisory experience in transit or transportation operations, to include management of bus operations and administrative activities. Machines, Tools, & Equipment Used: Ability to operate small office equipment, including copy machines or multi-line telephone systems, as well as a computer for both data entry, word processing, and/or accounting purposes. Licenses/Certifications: Valid Florida Driver's License or be able to obtain one within 10 days of hire of moving to the State of Florida. QUALIFICATIONS: Knowledge, Skills and Abilities: Ability to work under stress. Excellent verbal, written and interpersonal skills. Ability to work in a timely fashion on multiple concurrent tasks with frequent interruptions. Ability to organize and prioritize work and to meet deadlines. Ability to accurately memorize and retain details. Ability to interact positively with a variety of personalities internally and externally. Analytical/problem solving ability. Ability to meet attendance and punctuality requirements. Ability to be a flexible, effective team player. Standard office practices, procedures and equipment. Physical Demands/Work Environment: Work is performed in a standard office environment. Ability to hear, see, speak, and perceive color, depth and texture. Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds. May be exposed to potentially intimidating and/or unreceptive members of the public; may occasionally be exposed to dangerous machinery, extreme weather conditions, extreme noise and physical harm. It is the responsibility of all HART employees to provide a safe and secure environment for HART customers, contractors, visitors and fellow co-workers. HART employees are also responsible for: Adhering to stated policies and procedures relating to health and safety, security, and quality management. Recognizing and reporting all accidents and hazardous conditions. Assisting in the development of workplace safety procedures for their respective departments. Promoting workplace safety procedures within their department. Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility. Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned. The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. EEO Compliance: HART is committed to equal employment opportunity for all persons, regardless of race, color, creed, national origin, sex, age, marital status, sexual orientation, gender identity or expression, disability, veteran status or other status protected by Federal or State law. ADA Compliance: Reasonable accommodations are available to persons with disabilities during the application process and/or interview process in accordance with the Americans with Disabilities Act.

DIVISION: Operations CLOSING DATE/TIME: Until Filled LOCATION: 4305 East 21st Ave., Tampa, FL 33605 PAY RATE: $62,624.00 - $73,448 POSITION PURPOSE: Coordinates with the Superintendent of Paratransit Operations on all issues that pertain to the scheduling of Paratransit and Flex service. Manages the collection and analysis of operational data for scheduling, run cutting, the bidding process, and implementation of run bids Paratransit and Flex services. Tabulates, gathers, and analyzes operational data necessary to evaluate service delivery. ESSENTIAL JOB FUNCTIONS: Designs and implements standard operating procedures regarding computerized software systems for Paratransit and Flex services. Creates the daily manifests for Paratransit and Flex runs using the match and batch modules in Trapeze; confirms resource availability with Dispatch. Supports schedule changes and related Van Operator bids as specified by bargaining agreements and deemed necessary by the Authority, for Paratransit and Flex, to include final rostering, daily run-cutting and creation of work assignments. Using Trapeze, develop, edit, and maintain polygons, maps, and other data features as necessary; set service parameters such as system speed, vehicle capacity, load times, holidays, factor weights, barriers, and run times. Monitors Flex run times and time points through schedule adherence checks from operators. Determine service adjustments based on analysis of manpower, vehicle considerations and financial implications. Conducts a minimum of three general bids within the Van Operations Department each year for Paratransit and for Operator running times for Flex Runs. Creates and maintains subscription trip templates in the database including up to and over 4,000 subscription trips; monitors and maintains subscription templates schedules for changes for holiday, vacation stops, suspensions of service and expired eligibility. Works closely with Dispatch/Operators for service optimization. Plans for new Paratransit and Flex service changes; support service planning for modified or increased services by identifying increased needs for Paratransit resources and the impacts, both financial and capital, to the Paratransit system. Analyzes Paratransit and Flex overall performance for meeting performance standards and recommends improvements that would best serve the Authority and the community. Participates in professional related external organizations and functions. Coordinates with the Director of Van Operations on the preparation of presentations for Route Review meetings. Coordinates joint activities with adjoining transit authorities. Serves from time to time as Project Manager or project team member on a variety of subject matter expertise organizational projects or stretch assignments as assigned by the Portfolio Steering Committee (PSC) of the agency Project Management Office (PMO). These assignments will implement broad strategic and organizational agency goals. MARGINAL FUNCTIONS: Performs other work-related duties as assigned. REQUIREMENTS: Education and Experience: Associates Degree in a related field or two years of related field experience for each year of college. Five (5) years of related experience and/or four years of analytical data entry experience. A minimum of two (2) years of experience with transit or transportation scheduling, trip booking or dispatching software is required. Position requires nonstandard working hours. Machines, Tools, & Equipment Used: Ability to operate small office equipment, including copy machines or multi-line telephone systems, as well as a computer for both data entry, word processing, and/or accounting purposes. Licenses/Certifications: Must be able to obtain a valid Florida Driver's License within 10 days of hire. QUALIFICATIONS: Knowledge, Skills and Abilities: Transportation - including public transit and Paratransit experience in the planning/scheduling thereof. Principles, practices, and procedures of public transit / Paratransit routing and scheduling. Relevant bargaining agreements and organizational policies and procedures which govern and impact rostering, run cutting, and the assembly of work assignments and route schedules. Geographical area of City and County; as well as HART schedules and routes. Computer software systems, their applications to batching, Run-Cutting and Customer Service needs. (Trapeze Software, Microsoft Office Suite, Mapping Software) Knowledge necessary to make responsible recommendations that impact the budget Knowledge necessary to prepare and/or process purchase orders. Rules, regulations, procedures and functions of the Authority. Standard office practices, procedures and equipment. Excellent verbal, written and interpersonal skills with ability to prepare clear and concise written reports. Ability to determine own approach for completing work, given general guidelines. Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs. Ability to perform professional-level work dealing with data, people, and technology that relates to administrative, technical, scientific, engineering, accounting, legal, or managerial skills. Ability to follow specific procedures that may result in interaction with co-workers, citizens, or other individuals; may be required to make a few decisions regarding position's activities and priorities. Ability to work in a responsive environment where co-workers or citizens present problems for resolution; responsible for determining the problem and creating an individual solution for the issue. Ability to organize and prioritize work to meet deadlines. Ability to formulate written and oral reports from statistical data. Ability to work under stress and with interruptions. Ability to interact positively with a variety of personalities internally and externally. Strong organizational and analytical skills. Ability to work independently on complex projects. Ability to maintain strict confidentiality. Ability to interact positively. Ability to perform accurate calculations. Ability to meet attendance and punctuality requirements. Ability to be a flexible, effective team leader/player. Ability to accurately memorize and retain details. Ability to work in a timely fashion on multiple concurrent tasks with frequent interruptions. Ability to conduct oneself so that they are not a threat to themselves or others. Ability to work varied hours and days. Ability to work under pressure and perform in a courteous manner. Ability to follow established safety and security procedures. Physical Demands/Work Environment: Work is performed in a standard office environment. Ability to hear, see, speak, and perceive color, depth and texture. Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds. May be exposed to potentially intimidating and/or unreceptive members of the public; may occasionally be exposed to dangerous machinery, extreme weather conditions, extreme noise and physical harm. It is the responsibility of all HART employees to provide a safe and secure environment for HART customers, contractors, visitors and fellow co-workers. HART employees are also responsible for: Adhering to stated policies and procedures relating to health and safety, security, and quality management. Recognizing and reporting all accidents and hazardous conditions. Assisting in the development of workplace safety procedures for their respective departments. Promoting workplace safety procedures within their department. Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility. Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned. The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. EEO Compliance: HART is committed to equal employment opportunity for all persons, regardless of race, color, creed, national origin, sex, age, marital status, sexual orientation, gender identity or expression, disability, veteran status or other status protected by Federal or State law. ADA Compliance: Reasonable accommodations are available to persons with disabilities during the application process and/or interview process in accordance with the Americans with Disabilities Act.

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping people and solving problems? Do you thrive in a fast-paced, customer-focused environment? We're hiring Bilingual (English/Spanish) Collections Agents to support inbound calls and walk-in inquiries related to toll operations for the Tampa Hillsborough Expressway Authority. In this role, you'll be the friendly face and voice assisting customers with toll account issues, payment processing, and general inquiries. If you're detail-oriented, tech-savvy, and love working with people, we want to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the front-line representative at toll facility offices, providing outstanding in-person customer service Handle inbound phone calls and walk-up inquiries regarding toll balances, account discrepancies, and payment options Process payments using secure, computerized systems Resolve customer complaints and concerns with professionalism and empathy Collaborate with team members to enhance the overall customer experience Perform end-of-day deposits and generate balancing reports Maintain accurate records and follow all operational procedures Adhere to scheduled shifts and attendance requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older High School Diploma or equivalent Fluent in English and Spanish (spoken and written) Experience with data entry and computer-based systems Strong communication skills both written and verbal Ability to work flexible shifts aligned with toll operations hours Experience with non-cash payment processing systems Problem-solving mindset with a knack for conflict resolution and negotiation Customer-first attitude: empathetic, patient, and responsive Ability to multi-task, stay organized, and manage time independently Team-oriented with excellent interpersonal skills ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping people and solving problems? Do you thrive in a fast-paced, customer-focused environment? We're hiring Bilingual (English/Spanish) Collections Agents to support inbound calls and walk-in inquiries related to toll operations for the Tampa Hillsborough Expressway Authority. In this role, you'll be the friendly face and voice assisting customers with toll account issues, payment processing, and general inquiries. If you're detail-oriented, tech-savvy, and love working with people, we want to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the front-line representative at toll facility offices, providing outstanding in-person customer service Handle inbound phone calls and walk-up inquiries regarding toll balances, account discrepancies, and payment options Process payments using secure, computerized systems Resolve customer complaints and concerns with professionalism and empathy Collaborate with team members to enhance the overall customer experience Perform end-of-day deposits and generate balancing reports Maintain accurate records and follow all operational procedures Adhere to scheduled shifts and attendance requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older High School Diploma or equivalent Fluent in English and Spanish (spoken and written) Experience with data entry and computer-based systems Strong communication skills both written and verbal Ability to work flexible shifts aligned with toll operations hours Experience with non-cash payment processing systems Problem-solving mindset with a knack for conflict resolution and negotiation Customer-first attitude: empathetic, patient, and responsive Ability to multi-task, stay organized, and manage time independently Team-oriented with excellent interpersonal skills CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking Bilingual Customer Service Representatives to provide in-person and phone support for the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll-related inquiries, including outstanding balances, payment processing, account discrepancies, and general questions. If you're fluent in English and Spanish, customer-focused, and eager to grow in a fast-paced environment, we'd love to hear from you. This is a mid-level, on-site position. Experience in customer service, problem solving, inside sales, or back-office support is a plus. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the welcoming and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process transactions using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong organizational, written, and verbal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Ability to troubleshoot and follow up on customer issues. Skilled in conflict resolution, problem-solving, and negotiation. Customer-oriented: empathetic, patient, and responsive. Capable of multitasking and self-management. Strong team player with excellent interpersonal skills. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking Bilingual Customer Service Representatives to provide in-person and phone support for the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll-related inquiries, including outstanding balances, payment processing, account discrepancies, and general questions. If you're fluent in English and Spanish, customer-focused, and eager to grow in a fast-paced environment, we'd love to hear from you. This is a mid-level, on-site position. Experience in customer service, problem solving, inside sales, or back-office support is a plus. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the welcoming and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process transactions using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong organizational, written, and verbal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Ability to troubleshoot and follow up on customer issues. Skilled in conflict resolution, problem-solving, and negotiation. Customer-oriented: empathetic, patient, and responsive. Capable of multitasking and self-management. Strong team player with excellent interpersonal skills. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

Tampa, FL MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you’ll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it’s not required. We’re looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Serve as the welcoming face of toll operations at the Bay City facility, • Assist customers with setting up new accounts and addressing inquiries or concerns, • Process payments using toll operations back-office systems, • Handle in-person customer issues related to toll activities, complaints, and account management, • Support incoming customer service calls and resolve issues professionally, • Collaborate with team members to enhance the overall customer experience, • Perform end-of-day shift balancing and deposit reporting, • Maintain consistent attendance and adhere to scheduled shifts WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Proficient in computer-based data entry, • Fluent in English (spoken and written), • Strong organizational, verbal, and written communication skills, • Availability to work shifts, including weekends, • Experience handling cash using computerized systems, • Ability to troubleshoot and follow up on customer issues, • Skilled in conflict resolution, problem-solving, and negotiation, • Customer-focused, empathetic, and patient, • Able to multitask, stay focused, and manage time independently, • Team-oriented with a strong commitment to service excellence, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you’ll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it’s not required. We’re looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Serve as the welcoming face of toll operations at the Bay City facility, • Assist customers with setting up new accounts and addressing inquiries or concerns, • Process payments using toll operations back-office systems, • Handle in-person customer issues related to toll activities, complaints, and account management, • Support incoming customer service calls and resolve issues professionally, • Collaborate with team members to enhance the overall customer experience, • Perform end-of-day shift balancing and deposit reporting, • Maintain consistent attendance and adhere to scheduled shifts WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Proficient in computer-based data entry, • Fluent in English (spoken and written), • Strong organizational, verbal, and written communication skills, • Availability to work shifts, including weekends, • Experience handling cash using computerized systems, • Ability to troubleshoot and follow up on customer issues, • Skilled in conflict resolution, problem-solving, and negotiation, • Customer-focused, empathetic, and patient, • Able to multitask, stay focused, and manage time independently, • Team-oriented with a strong commitment to service excellence, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Tampa, FL MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Summary The Assistant Partial Program Manager (Avionics) Part 121 serves as a full assistant to a Partial Program Manager (Avionics) Part 121 who is assigned a portion of the airworthiness program performing inspections, surveillance, and certification duties for air carriers, air operators, air agencies, airmen, and designees. Assists in the establishment of work programs for inspection and surveillance. Learn more about this agency Summary The Assistant Partial Program Manager (Avionics) Part 121 serves as a full assistant to a Partial Program Manager (Avionics) Part 121 who is assigned a portion of the airworthiness program performing inspections, surveillance, and certification duties for air carriers, air operators, air agencies, airmen, and designees. Assists in the establishment of work programs for inspection and surveillance. Learn more about this agency Overview Help Accepting applications Posted this week · Apply by 06/17/26 Due by 11:59 p.m. ET on June 17, 2026 Location 1 vacancy in the following locations: Phoenix, AZ Scottsdale, AZ Orlando, FL Tampa, FL Las Vegas, NV Cincinnati, OH No matching locations found. Work site options Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Relocation expenses reimbursed No Salary $90,925 - $118,204 per year The salary shown reflects the basic pay only. Locality pay will be added for the respective duty location. Pay scale & grade FG 13 Promotion potential NA Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties. Appointment type Permanent Occupations and job series 1825 Aviation Safety Supervisory status No Federal service type This job is in the Excepted Service Represented by a union Yes - This position is represented by PASS: Flight Standards Services. Drug test No Security clearance Other Announcement number AEA-AFS-26-JAD-98744 Control number 870766200 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Open to current permanent AVS Line of Business including AMA-200 employees. Duties Help Under the general direction of the Front Line Manager or Supervisory Principal Avionics Inspector, assists the Partial Program Manager (Avionics), in accomplishing the following duties: A. Technical Administration Within assigned technical program, assures on a continuing basis that organizations are properly and adequately organized, staffed, and equipped; have and conduct an adequate training program, including an acceptable record keeping system; and have facilities and procedures that meet all regulatory requirements. Regularly visits the organization's stations and other offices to maintain contact with their management officials; coordinates with the principal inspector for correction of any deficiencies/discrepancies. Develops maintenance program requirements through participation on Maintenance Review Boards. Coordinates Minimum Equipment List (MEL) approvals with the principal operations inspector. Takes enforcement action in instances of noncompliance with the MEL. Conducts enforcement investigations and prepares final reports and recommendations on disposition. Performs the emergency suspension of certificates or cancellations of operations specifications. Conducts or directs the reexamination of certificated airmen or recertification of an operator or agency. Conducts investigations of public complaints, congressional inquiries, and aircraft incidents and accidents. Provides verbal and/or written technical assistance to legal counsel, testifies at court trials and formal hearings, and gives depositions. Coordinates with geographic inspectors for the accomplishment of nonroutine air carrier surveillance. B. Certification The inspector is responsible for initial and ongoing certification of air carriers, aircraft, airmen, and air agencies. Makes recommendations on the appointment of designees. Evaluates requests to operate under conditions not previously specified in the maintenance portion of the operations specifications and approves or disapproves requests and provides additional conditions and limitations as needed. Provides guidance to the assigned air carrier in the development of required maintenance manuals and record keeping systems. Reviews and determines adequacy of manuals associated with the air carrier's maintenance programs and revisions thereto. Assures that manuals and revisions comply with regulatory requirements, prescribe safe practices, and furnish clear and specific instructions governing maintenance programs. Approves operations specifications and amendments thereto. Determines if the maintenance facilities being established or contract arrangements entered into by air carriers for the purpose of overhaul work, major repairs, alterations, and other maintenance are satisfactory. Reviews changes and negotiates with air carrier management to resolve problems. Determines if overhaul and inspection time limitations warrant revision. Evaluates an operator's proposed reliability programs for compliance with national policies. Advises operator of deficiencies and required changes. Approves/disapproves reliability programs. Determines if the air carrier's training program meets the requirements of the Code of Federal Regulations (CFR), is compatible with the maintenance program, is properly organized and effectively conducted, and results in trained and competent personnel. Directs or participates in proving flight evaluations to determine compliance with the CFRs. Recommends changes that will be required prior to approval. C. Surveillance Directs and/or performs the inspection and surveillance of the air carrier's continuous airworthiness maintenance program. Monitors all phases of the air carrier's maintenance operation, including the following: maintenance, engineering, quality control, production control, training, and reliability programs. Analyzes trends to detect a deterioration in the maintenance program. Monitors the activities of air operators, air agencies, airmen, and designees. Requirements Help Conditions of employment US Citizenship is required. Selective Service Registration is required for males born after 12/31/1959. Must submit an SF50 (See Required Documents). This is not a virtual or remote sited position. Qualifications General Requirements for All Positions: Not more than two separate incidents involving Federal Aviation regulations violations in the last 5 years Valid State driver's license Fluency in the English language No chemical dependencies or drug abuse that could interfere with job performance, and High School diploma or equivalent. Medical Requirements: Applicants must be physically able to perform the duties of the Aviation Safety Inspector position in a safe and efficient manner, and must meet all of the following requirements: Have good distant vision in each eye and be able to read, without strain, printed materials the size of typewritten characters (glasses and contact lenses permitted); Have the ability to hear the conversational voice (hearing aid permitted); and Not have any physical condition that would cause them to be a hazard to themselves or others that would interfere with their ability to fly as passengers in a variety of aircraft. In addition, applicants for positions that require participation in the operation of the aircraft must: Possess a valid second-class medical certificate in accordance with FAA regulations; and Pass recurrent medical examinations as prescribed by the FAA. Applicants not requiring valid second-class medical certificates who are tentatively selected will be required to: Provide documentation from a board-certified physician certifying that they meet the minimal medical requirements; or Individuals who do not meet the minimum medical requirements but who are otherwise qualified will receive an individualized assessment to determine whether they can perform the essential functions of the position. When the predominant work involves air carrier avionics, applicants for Aviation Safety Inspector (Airworthiness) positions must meet all of the following requirements. Aircraft avionics experience involving the maintenance, repair, and troubleshooting of installed avionics systems on aircraft. Avionics maintenance experience on aircraft of more than 12,500 pounds maximum certificated takeoff weight. Aircraft avionics work experience (which could include supervision or auditing) in a repair station; air carrier repair facility; military repair facility; or local, state, or Federal governmental agency within the last 3 years. To qualify for this position you must demonstrate in your application that you possess at least one year of experience equivalent to FV-H, FG/GS-12 grade level as an Aviation Safety Inspector. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience includes: Monitoring, planning or conducting inspection programs. Assuring that assigned organizations are properly and adequately organized, staffed, and equipped; have and conduct an adequate training program, including an acceptable record keeping system; and have facilities and procedures that meet all regulatory requirements. Conducting of enforcement investigations and preparation of final reports and recommendations on disposition. For more information regarding the minimum eligibility requirements for Aviation Safety Inspector's please visit the following website:https://www.opm.gov/qualifications/Standards/IORs/gs1800/1825.htm Note: Recency of specialized experience and the need for a valid second-class FAA medical certificate is waived for employees in the 1825 series. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Qualification requirements must be met by the closing date of this vacancy announcement. Selection and placement are contingent upon waiver or completion of satisfactory security requirements. Work history must state job titles including specialty, series, and grade level held. No references will be made from your Official Personnel File, so information must be current and up to date. All or none of the applicants may be interviewed. Ingrade/downgrade applications will be accepted. Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g. transcripts, SF-50, or veterans' documentation, you may upload these documents with your application in USAJOBS. Supplemental documents may be uploaded and attached to your application. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you'll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it's not required. We're looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the welcoming face of toll operations at the Bay City facility Assist customers with setting up new accounts and addressing inquiries or concerns Process payments using toll operations back-office systems Handle in-person customer issues related to toll activities, complaints, and account management Support incoming customer service calls and resolve issues professionally Collaborate with team members to enhance the overall customer experience Perform end-of-day shift balancing and deposit reporting Maintain consistent attendance and adhere to scheduled shifts CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Proficient in computer-based data entry Fluent in English (spoken and written) Strong organizational, verbal, and written communication skills Availability to work shifts, including weekends Experience handling cash using computerized systems Ability to troubleshoot and follow up on customer issues Skilled in conflict resolution, problem-solving, and negotiation Customer-focused, empathetic, and patient Able to multitask, stay focused, and manage time independently Team-oriented with a strong commitment to service excellence Excellent interpersonal skills and the ability to build rapport with customers and colleagues ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you'll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it's not required. We're looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the welcoming face of toll operations at the Bay City facility Assist customers with setting up new accounts and addressing inquiries or concerns Process payments using toll operations back-office systems Handle in-person customer issues related to toll activities, complaints, and account management Support incoming customer service calls and resolve issues professionally Collaborate with team members to enhance the overall customer experience Perform end-of-day shift balancing and deposit reporting Maintain consistent attendance and adhere to scheduled shifts CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Proficient in computer-based data entry Fluent in English (spoken and written) Strong organizational, verbal, and written communication skills Availability to work shifts, including weekends Experience handling cash using computerized systems Ability to troubleshoot and follow up on customer issues Skilled in conflict resolution, problem-solving, and negotiation Customer-focused, empathetic, and patient Able to multitask, stay focused, and manage time independently Team-oriented with a strong commitment to service excellence Excellent interpersonal skills and the ability to build rapport with customers and colleagues CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll account issues, payment processing, and general questions delivering a helpful and professional experience in both English and Spanish. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the friendly and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process payments using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with customer service team members to enhance service quality. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong written, verbal, and interpersonal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Ability to multitask, stay organized, and manage time independently. Team-oriented with a commitment to service excellence. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll account issues, payment processing, and general questions delivering a helpful and professional experience in both English and Spanish. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the friendly and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process payments using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with customer service team members to enhance service quality. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong written, verbal, and interpersonal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Ability to multitask, stay organized, and manage time independently. Team-oriented with a commitment to service excellence. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking a Bilingual Toll Booth Service Agent to support both inbound calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this customer-facing role, you'll assist with toll account issues, payment processing, and general support delivering a positive experience for every visitor and caller. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities Serve as the welcoming face of toll operations at facility offices in Tampa, FL. Respond to customer inquiries regarding toll balances, account discrepancies, and general concerns. Process payments using toll operations back-office systems. Handle in-person customer interactions, including complaints and service requests. Support inbound customer service calls and resolve issues efficiently. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Follow attendance and scheduling requirements consistently. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong communication skills written, verbal, and interpersonal. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Capable of multitasking and self-management in a fast-paced environment. Team-oriented with a commitment to service excellence. Preferred: Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking a Bilingual Toll Booth Service Agent to support both inbound calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this customer-facing role, you'll assist with toll account issues, payment processing, and general support delivering a positive experience for every visitor and caller. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities Serve as the welcoming face of toll operations at facility offices in Tampa, FL. Respond to customer inquiries regarding toll balances, account discrepancies, and general concerns. Process payments using toll operations back-office systems. Handle in-person customer interactions, including complaints and service requests. Support inbound customer service calls and resolve issues efficiently. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Follow attendance and scheduling requirements consistently. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong communication skills written, verbal, and interpersonal. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Capable of multitasking and self-management in a fast-paced environment. Team-oriented with a commitment to service excellence. Preferred: Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

Summary The Assistant Partial Program Manager (Maintenance) Part 121 serves as a full assistant to a Partial Program Manager (Maintenance) Part 121 who is assigned a portion of the airworthiness program performing inspections, surveillance, and certification duties for air carriers, air operators, air agencies, airmen, and designees. Learn more about this agency Summary The Assistant Partial Program Manager (Maintenance) Part 121 serves as a full assistant to a Partial Program Manager (Maintenance) Part 121 who is assigned a portion of the airworthiness program performing inspections, surveillance, and certification duties for air carriers, air operators, air agencies, airmen, and designees. Learn more about this agency Overview Help Accepting applications Posted this week · Apply by 06/17/26 Due by 11:59 p.m. ET on June 17, 2026 Location 1 vacancy in the following locations: Phoenix, AZ Scottsdale, AZ Orlando, FL Tampa, FL Las Vegas, NV Cincinnati, OH No matching locations found. Work site options Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Relocation expenses reimbursed No Salary $90,925 - $118,204 per year The salary shown reflects the basic pay only. Locality pay will be added for the respective duty location. Pay scale & grade FG 13 Promotion potential NA Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties. Appointment type Permanent Occupations and job series 1825 Aviation Safety Supervisory status No Federal service type This job is in the Excepted Service Represented by a union Yes - This position is represented by PASS: Flight Standards Services. Drug test No Security clearance Other Announcement number AEA-AFS-26-JAD-98899 Control number 870769800 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Open to current permanent AVS Line of Business including AMA-200 employees. Duties Help Under the general direction of the Partial Program Manager (Maintenance), accomplishes the following duties: A. Technical Administration Within assigned technical program, assures on a continuing basis that organizations are properly and adequately organized, staffed, and equipped; have and conduct an adequate training program, including an acceptable record keeping system; and have facilities and procedures that meet all regulatory requirements. Regularly visits the organization's stations and other offices to maintain contact with their management officials; coordinates with the principal inspector for correction of any deficiencies/discrepancies. Develops maintenance program requirements through participation on Maintenance Review Boards. Coordinates Minimum Equipment List (MEL) approvals with the principal operations inspector. Takes enforcement action in instances of noncompliance with the MEL. Conducts enforcement investigations and prepares final reports and recommendations on disposition. Performs the emergency suspension of certificates or cancellations of operations specifications. Conducts or directs the reexamination of certificated airmen or recertification of an operator or agency. Conducts investigations of public complaints, congressional inquiries, and aircraft incidents and accidents. Provides verbal and/or written technical assistance to legal counsel, testifies at court trials and formal hearings, and gives depositions. Coordinates with geographic inspectors for the accomplishment of nonroutine air carrier surveillance. B. Certification The inspector is responsible for initial and ongoing certification of air carriers, aircraft, airmen, and air agencies. Makes recommendations on the appointment of designees. Evaluates requests to operate under conditions not previously specified in the maintenance portion of the operations specifications and approves or disapproves requests and provides additional conditions and limitations as needed. Provides guidance to the assigned air carrier in the development of required maintenance manuals and record keeping systems. Reviews and determines adequacy of manuals associated with the air carrier's maintenance programs and revisions thereto. Assures that manuals and revisions comply with regulatory requirements, prescribes safe practices, and furnish clear and specific instructions governing maintenance programs. Approves operations specifications and amendments thereto. Determines if the maintenance facilities being establish or contract arrangements entered into by air carriers for the purpose of overhaul work, major repairs, alterations, and other maintenance are satisfactory. Reviews changes and negotiates with air carrier management to resolve problems. Determines if overhaul and inspection time limitations warrant revision. Evaluates an operator's proposed reliability programs for compliance with national policies. Advises operator of deficiencies and required changes. Approves/disapproves reliability programs. Determines if the air carrier's training program meets the requirements of the FARs, is compatible with the maintenance programs, is properly organized and effectively conducted, and results in trained and competent personnel. Directs or participates in proving flight evaluations to determine compliance with the FARs. Recommends changes that will be required prior to approval. C. Surveillance Directs and/or performs the inspection and surveillance of the air carrier's continuous airworthiness maintenance program. Monitors all phases of the air carrier's maintenance operation, including the following: maintenance, engineering, quality control, production control, training, and reliability programs. Analyzes trends to detect a deterioration in the maintenance program. Monitors the activities of air operators, air agencies, airmen, and designees. May be assigned other duties and responsibilities. Requirements Help Conditions of employment US Citizenship is required. Selective Service Registration is required for males born after 12/31/1959. Must submit an SF50 (See Required Documents). This is not a virtual or remote sited position. Qualifications General Requirements for All Positions: Not more than two separate incidents involving Federal aviation regulations violations in the last 5 years; Valid State driver's license; Fluency in the English language; No chemical dependencies or drug abuse that could interfere with job performance; and High school diploma or equivalent. Medical Requirements: Applicants must be physically able to perform the duties of the Aviation Safety Inspector position in a safe and efficient manner, and must meet all of the following requirements: Have good distant vision in each eye and be able to read printed materials the size of typewritten characters (glasses and contact lenses permitted) without strain; Have the ability to hear the conversational voice (hearing aid permitted); Not have any physical condition that would cause them to be a hazard to themselves or others or that would interfere with their ability to fly as passengers in a variety of aircraft. In addition, applicants for positions that require participation in the operation of aircraft must: Possess a valid second-class medical certificate in accordance with Federal Aviation Agency (FAA) regulations; and Pass recurrent medical examinations as prescribed by the FAA. Applicants not requiring valid second-class medical certificates who are tentatively selected will be required to: Provide documentation from a board-certified physician certifying that they meet the minimal medical requirements; or Individuals who do not meet the minimum medical requirements but who are otherwise qualified will receive an individualized assessment to determine whether they can perform the essential functions of the position. When the predominant work involves air carrier maintenance, applicants for Aviation Safety Inspector (Airworthiness) positions must meet all of the following requirements. Experience involving the maintenance and repair of airframes, power plants, and systems of multi-engine aircraft of more than 12,500 pounds maximum certificated takeoff weight maintained under an airworthiness maintenance and inspection program. Aircraft maintenance experience in a repair station; air carrier or airline repair facility; military repair facility; or local, state, or Federal governmental agency. Experience involving the maintenance and repair of airframes, power plants, and aircraft systems with responsibility for certifying airworthiness. Aircraft maintenance work experience within the last 3 years. FAA Mechanic Certificate with airframe and power plant ratings. To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-H, FG/GS-12 grade level as an Aviation Safety Inspector. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience includes, but is not limited to: 1) Evaluates and decides upon proposals to change the authorized programs of organizations; 2) Monitors, plans or conducts inspection programs; 3) Assures that assigned organizations are properly and adequately organized, staffed, and equipped; have and conduct an adequate training program, including an acceptable record keeping system; and have facilities and procedures that meet all regulatory requirements; 4) Conducts enforcement of investigations and preparation of final reports and recommendations on disposition. For more information regarding the minimum eligibility requirements for Aviation Safety Inspector's please visit the following website: https://www.opm.gov/qualifications/Standards/IORs/gs1800/1825.htm NOTE: Recency of specialized experience and the need for a valid second-class FAA medical certificate is waived for employees in the 1825 series. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Qualification requirements must be met by the closing date of this vacancy announcement. Selection and placement are contingent upon waiver or completion of satisfactory security requirements. Work history must state job titles including specialty, series and grade level held. No references will be made from your Official Personnel File, so information must be current and up to date. All or none of the applicants may be interviewed. Ingrade/downgrade applications will be accepted. Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help All Applicants MUST provide a copy of their FAA Mechanic Certificate with airframe and power plant ratings. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g., transcripts, SF-50, or veterans' documentation, you may upload these documents with your application in USAJOBS. Supplemental documents may be uploaded and attached to your application. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

DIVISION: Operations CLOSING DATE/TIME: Until Filled LOCATION: 4305 East 21st Ave., Tampa, FL 33605 SALARY RANGE: $66,957.03 - $78,529.85 POSITION PURPOSE: The District Supervisor of Bus Operations is accountable for customer service and strategic follow-through at any of the bus divisions. The District Supervisor of Bus Operations assists the Superintendent in maintaining optimal service performance and for identifying and/or resolving issues to better support the Authority's strategies, programs and initiatives. The position will act on behalf of the Superintendent during their absence and may cover various shifts, including evenings, overnights, weekends, holidays and special events. ESSENTIAL JOB FUNCTIONS: • Assists in the overall day-to-day management of the transportation department by monitoring operations and ensuring effective and consistent operating practices. Monitors schedules for arrivals and departures from the division to ensure daily operation of the division while providing courteous customer service to the public., • Provides supervisory support and administrative oversight for the personnel and activities at their assigned division. Research, identifies, investigates, interviews, and document customer service complaints/commendation., • Conducts investigations into accidents/incidents and administers appropriate discipline. Assists managers with investigations to ensure appropriate discipline is administered. Holds grievance hearings, attends and testifies at Arbitration Hearings, in order to promote and enforce legal and regulatory requirements., • Re-instruct operators as needed, in the proper rules and regulations and safe methods of operating the bus in accordance with Standard Operating Procedures., • Works closely with Divisional Training Instructors to ensure adequate and timely training is provided to Bus Operators., • Attends and functions as a facilitator when needed at various departmental meetings. MARGINAL FUNCTIONS: • Performs other work-related duties as assigned. REQUIREMENTS: Education and Experience: • Requires an Associate's degree from an accredited college or university, with major course work in Public Administration, Business Administration, Transportation, or a closely related field. Bachelor's degree preferred., • A minimum of five (5) years' supervisory experience in transit or transportation operations, to include management of bus operations and administrative activities. Machines, Tools, & Equipment Used: • Ability to operate small office equipment, including copy machines or multi-line telephone systems, as well as a computer for both data entry, word processing, and/or accounting purposes. Licenses/Certifications: • Valid Florida Driver's License or be able to obtain one within 10 days of hire of moving to the State of Florida. QUALIFICATIONS: Knowledge, Skills and Abilities: • Ability to work under stress., • Excellent verbal, written and interpersonal skills., • Ability to work in a timely fashion on multiple concurrent tasks with frequent interruptions., • Ability to organize and prioritize work and to meet deadlines., • Ability to accurately memorize and retain details., • Ability to interact positively with a variety of personalities internally and externally., • Analytical/problem solving ability., • Ability to meet attendance and punctuality requirements., • Ability to be a flexible, effective team player., • Standard office practices, procedures and equipment. Physical Demands/Work Environment: • Work is performed in a standard office environment., • Ability to hear, see, speak, and perceive color, depth and texture., • Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds., • May be exposed to potentially intimidating and/or unreceptive members of the public; may occasionally be exposed to dangerous machinery, extreme weather conditions, extreme noise and physical harm. It is the responsibility of all HART employees to provide a safe and secure environment for HART customers, contractors, visitors and fellow co-workers. HART employees are also responsible for: • Adhering to stated policies and procedures relating to health and safety, security, and quality management., • Recognizing and reporting all accidents and hazardous conditions., • Assisting in the development of workplace safety procedures for their respective departments., • Promoting workplace safety procedures within their department., • Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility. Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned. The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. EEO Compliance: HART is committed to equal employment opportunity for all persons, regardless of race, color, creed, national origin, sex, age, marital status, sexual orientation, gender identity or expression, disability, veteran status or other status protected by Federal or State law. ADA Compliance: Reasonable accommodations are available to persons with disabilities during the application process and/or interview process in accordance with the Americans with Disabilities Act.

Summary The Assistant Partial Program Manager (Powerplant) serves as a full assistant to a Partial Program Manager Powerplant for the adequacy of the operators maintenance, preventative maintenance, and alteration programs accomplished on POWERPLANTS off wing. Learn more about this agency Summary The Assistant Partial Program Manager (Powerplant) serves as a full assistant to a Partial Program Manager Powerplant for the adequacy of the operators maintenance, preventative maintenance, and alteration programs accomplished on POWERPLANTS off wing. Learn more about this agency Overview Help Accepting applications Posted this week · Apply by 06/22/26 Due by 11:59 p.m. ET on June 22, 2026 Location 1 vacancy in the following locations: Phoenix, AZ Scottsdale, AZ Orlando, FL Tampa, FL Las Vegas, NV Cincinnati, OH No matching locations found. Work site options Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Relocation expenses reimbursed No Salary $90,925 - $118,204 per year The salary shown reflects the basic pay only. Locality pay will be added for the respective duty location. Pay scale & grade FG 13 Promotion potential NA Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties. Appointment type Permanent Occupations and job series 1825 Aviation Safety Supervisory status No Federal service type This job is in the Excepted Service Represented by a union Yes - This position is represented by PASS: Flight Standards Services. Drug test No Security clearance Other Announcement number AEA-AFS-26-JAD-98897 Control number 871308000 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Open to current permanent AVS Line of Business including AMA-200 employees. Duties Help Under the general direction of the Principal Inspector and PPM (Powerplant), accomplishes the following duties: A. Technical Administration Within assigned technical program, assures on a continuing basis the organizations are properly and adequately organized, staffed, and equipped, have and conduct an adequate training program, including an acceptable record keeping system: and have facilities and procedures that meet all regulatory requirements. Regularly visits the organization's stations and other offices to maintain contact with their management officials; coordinates with the PPM (powerplant) for correction of any deficiencies/discrepancies. Assists in the development of maintenance program requirements for engines and APUs through participation on Maintenance Review Boards. Coordinates Minimum Equipment List (MEL) for engines for approval with Principal Operations Inspector. Takes enforcement action instances of noncompliance with the MEL. Conducts enforcement investigations and preparation of final reports and recommendations on disposition. Performs the emergency suspension of certificates or cancellations of operations specifications. Conducts the re-examination of certificated airmen or recertification of an operator or agency. Conducts investigations of public complaints, congressional inquiries, and aircraft incidents and accidents. Provides verbal and/or written technical assistance to legal counsel, testifies at court trials and formal hearings, and gives depositions. Coordinates with geographic inspectors for the accomplishment of non-routine air carrier surveillance. B. Certification Assists PPM (powerplant) in initial and ongoing certification of engines and APUs for air carriers, aircraft, and air agencies. Assists with initial and ongoing certification of airmen, makes recommendations on the appointment of designees. Evaluates requests not previously specified in the maintenance portion of the operations specifications and approves or disapproves requests and provides additional conditions and limitations as needed. Provides guidance to the assigned air carrier in development of required engine and APU maintenance manuals and record keeping systems. Reviews and determines adequacy of engine manuals associated with the air carrier¿s engine and APU maintenance programs and revisions thereto. Assures that manuals and revisions comply with regulatory requirements, prescribes safe practices, and furnishes clear and specific instructions governing engine and APU maintenance programs. Determines if the engine and APU maintenance facilities being established or contract arrangements entered into by air carriers for the purpose of overhaul work, major repair and alterations, and other maintenance are satisfactory. Reviews changes and negotiates with air carrier management to resolve problems. Determines if engine and APU overhaul and inspection time limitations warrant revision. Evaluates an operator's proposed engine and APU reliability programs for compliance with national policies. Advises operator of deficiencies and required changes. Assists PPM (powerplant) with approval/disapproval of engine and APU reliability programs. Determines if the air carrier's training program meets the requirements of the CFRs, is compatible with the engine and APU maintenance program, is properly organized and effectively conducted, and results in trained and competent personnel. Participates in proving flight evaluations to determine compliance with the CFRs. Recommends changes that will be required prior to approval. C. Surveillance Analyzes engine and APU reports submitted by the air carrier to ensure compliance with the maintenance program and assures the air carrier has an effective continuing analysis and surveillance program to meet the requirements of the CFRs. Monitors the activities of air operators, air agencies, and designees. Requirements Help Conditions of employment US Citizenship is required. Selective Service Registration is required for males born after 12/31/1959. Must submit an SF50 (See Required Documents). This is not a virtual or remote sited position. Qualifications General Requirements for All Positions: Not more than two separate incidents involving Federal aviation regulations violations in the last 5 years; Valid State driver's license; Fluency in the English language; No chemical dependencies or drug abuse that could interfere with job performance; and High school diploma or equivalent. Medical Requirements: Applicants must be physically able to perform the duties of the Aviation Safety Inspector position in a safe and efficient manner, and must meet all of the following requirements: Have good distant vision in each eye and be able to read printed materials the size of typewritten characters (glasses and contact lenses permitted) without strain; Have the ability to hear the conversational voice (hearing aid permitted); Not have any physical condition that would cause them to be a hazard to themselves or others or that would interfere with their ability to fly as passengers in a variety of aircraft. In addition, applicants for positions that require participation in the operation of aircraft must: Possess a valid second-class medical certificate in accordance with Federal Aviation Agency (FAA) regulations; and Pass recurrent medical examinations as prescribed by the FAA. Applicants not requiring valid second-class medical certificates who are tentatively selected will be required to: Provide documentation from a board-certified physician certifying that they meet the minimal medical requirements; or Individuals who do not meet the minimum medical requirements but who are otherwise qualified will receive an individualized assessment to determine whether they can perform the essential functions of the position. When the predominant work involves air carrier maintenance, applicants for Aviation Safety Inspector (Airworthiness) positions must meet all of the following requirements. Experience involving the maintenance and repair of airframes, power plants, and systems of multi-engine aircraft of more than 12,500 pounds maximum certificated takeoff weight maintained under an airworthiness maintenance and inspection program. Aircraft maintenance experience in a repair station; air carrier or airline repair facility; military repair facility; or local, state, or Federal governmental agency. Experience involving the maintenance and repair of airframes, power plants, and aircraft systems with responsibility for certifying airworthiness. Aircraft maintenance work experience within the last 3 years. FAA Mechanic Certificate with airframe and power plant ratings. To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-H, FG/GS-12 grade level as an Aviation Safety Inspector. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience includes, but is not limited to: 1) Assisting in the development and evaluation of aircraft maintenance manuals and record keeping systems; and analyzing maintenance reports to ensure compliance with applicable airworthiness programs. 2) Performing maintenance quality control and production control functions, conducting surveillance and inspections of an air carrier's maintenance program, and supporting activities within an air carrier's maintenance training department. For more information regarding the minimum eligibility requirements for Aviation Safety Inspector's please visit the following website: https://www.opm.gov/qualifications/Standards/IORs/gs1800/1825.htm NOTE: Recency of specialized experience and the need for a valid second-class FAA medical certificate is waived for employees in the 1825 series. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Qualification requirements must be met by the closing date of this vacancy announcement. Selection and placement are contingent upon waiver or completion of satisfactory security requirements. Work history must state job titles including specialty, series and grade level held. No references will be made from your Official Personnel File, so information must be current and up to date. All or none of the applicants may be interviewed. Ingrade/downgrade applications will be accepted. Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help All Applicants MUST provide a copy of their FAA Mechanic Certificate with airframe and power plant ratings. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g., transcripts, SF-50, or veterans' documentation, you may upload these documents with your application in USAJOBS. Supplemental documents may be uploaded and attached to your application. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Job DescriptionCompany Description With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company. Job Description Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: The hourly wage for this position ranges from $28 - $32.00/hourly w/ 25% SIP and varies based on specific responsibilities and geographic location. Starting hourly rate within this range will be determined based on the candidate's experience, qualifications, and/or skillset. Summary: The Inside Sales Representative is responsible to develop and service small to mid-sized key accounts. In addition, collaborate with the local Regional Manager and region’s outside sales representatives to grow prospects and sales. Essential Functions: • Accountable for outbound lead generation activities (e.g., identifying and qualifying leads), capturing key customer information, qualifying leads, and transitioning high-potential leads to the field account sales team., • Handles inbound lead qualification, order entry and account management for lower-potential accounts., • Maintains and enhances existing account relationships and prospective account development in assigned portfolio of accounts., • Responsible for growing sales through acquisition, retention, cross-selling, and upselling and promoting brand awareness at the account level., • Collaborate with outside sales to maximize selling potential within the region., • Track region’s profitability towards goal and adjust course, as necessary, within the region., • Work closely with Inside Sales Manager to develop and implement strategic initiatives with accounts., • Serve as an effective liaison between internal departments and customers to coordinate sales activity., • Participates in Training & Development opportunities to continually improve, upgrade performance, and career development and advancement., • Act as a dedicated service to customers by providing sales and service support in the field with the highest level of courtesy, honesty, and integrity.Qualifications Education: High School Diploma or equivalent. Associate degree or college course work preferred. Experience: • 2+ years of related sales experience, • Direct/Distribution sales in packaging or similar industry is a plus., • Must be willing to work on site at our Tampa location M-F., • Must be comfortable cold calling customers for business., • Proficiency in MS Outlook, PowerPoint, Excel and Word., • Knowledge of ERPs, CRMs, or Sales Management Software a plus. Functional Success Drivers: These competencies are what we require for an individual to be successful in this role. • Communication, • Perseverance, • Priority Setting, • Team Player, • Self-awareness, • Excellence, • Results Orientated Additional Information All your information will be kept confidential according to EEO guidelines. The Company does not sponsor for employment-based visas for this position now or in the future. Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities. Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at HRRecruiting@Signode.com. The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States. Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job DescriptionSenior Oracle APEX DeveloperEmployment Type: Full-Time, Entry-Mid LevelDepartment: Information Technology CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer’s needs are met quickly and effectively. The successful candidate will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers to understand requirements and mission needs, and then be able to translate them into actions. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success- Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications, primarily using the Oracle APEX toolset.- Perform advanced use of Oracle APEX 4.0 and above.- Perform work with Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Design and manipulate web content dynamically using JQuery, Ajax, JavaScript, CSS, and HTML.- Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products version 11 and above.- Provide support for Oracle database objects – tables, indexes, directories, sequences, triggers, etc.- Provide support with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Provide support with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Integrate and manage BI Publisher templates and web Services.- Successfully deliver enterprise-level workflow-centric applications.- Build logical functions and algorithms to automate business processes. Qualifications- Bachelor’s degree with 8+ years experience. A High School diploma with additional years of experience and/or relevant certifications may be considered in lieu of a degree.- U.S. Citizen.- Ability to obtain and maintain a public trust security clearance.- Experience with secure network programming in an Oracle environment; use of security certificates, HTTPS callouts, etc.- Experience with full lifecycle development of custom Oracle Applications, including the Oracle APEX toolset.- Experience with the use of Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Experience with JQuery, Ajax, JavaScript, CSS, and HTML.- Experience with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Experience with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Experience establishing goals and meeting project plan objectives.- Must be able to write and maintain system documentation on work products.- Excellent communication and teamwork skills.- Agile development experience.- Customer interface experience. Ideally, you will also have: - Experience with Oracle Database products version 11 and above.- Experience with Oracle Forms and Reports version 10G or higher.- Experience with Oracle APEX 4.0 and above.- Experience troubleshooting operational issues.- Government contracting experience, particularly with the DOJ.- Current DOJ Clearance. Our Commitment : Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Oracle APEX Developer IIEmployment Type: Full-Time, Entry-Mid LevelDepartment: Information Technology CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing. The ideal candidate will be personable and articulate and will focus on making sure that the customer’s needs are met quickly and effectively. The successful candidate will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers to understand requirements and mission needs, and then be able to translate them into actions. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success- Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications, primarily using the Oracle APEX toolset.- Perform advanced use of Oracle APEX 4.0 and above.- Perform work with Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Design and manipulate web content dynamically using JQuery, Ajax, JavaScript, CSS, and HTML.- Create dynamic reports within the Oracle APEX environment. Provide support in the advanced use of Oracle Database products version 11 and above.- Provide support for Oracle database objects – tables, indexes, directories, sequences, triggers, etc.- Provide support with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Provide support with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Integrate and manage BI Publisher templates and web Services.- Successfully deliver enterprise-level workflow-centric applications.- Build logical functions and algorithms to automate business processes. Qualifications- Bachelor’s degree with 8+ years experience. A High School diploma with additional years of experience and/or relevant certifications may be considered in lieu of a degree.- U.S. Citizen.- Ability to obtain and maintain a public trust security clearance.- Experience with secure network programming in an Oracle environment; use of security certificates, HTTPS callouts, etc.- Experience with full lifecycle development of custom Oracle Applications, including the Oracle APEX toolset.- Experience with the use of Oracle Integrated Development Environments such as Quest Toad and Oracle SQL Developer.- Experience with JQuery, Ajax, JavaScript, CSS, and HTML.- Experience with PL/SQL, Java, Windows PowerShell, and Unix shell scripting with familiarity with built-in PLSQL packages and procedures.- Experience with storage, efficient retrieval, and manipulation of unstructured data (BLOBs, CLOBs, JSON, XMLType) in an Oracle environment.- Experience establishing goals and meeting project plan objectives.- Must be able to write and maintain system documentation on work products.- Excellent communication and teamwork skills.- Agile development experience.- Customer interface experience. Ideally, you will also have: - Experience with Oracle Database products version 11 and above.- Experience with Oracle Forms and Reports version 10G or higher.- Experience with Oracle APEX 4.0 and above.- Experience troubleshooting operational issues.- Government contracting experience, particularly with the DOJ.- Current DOJ Clearance. Our Commitment : Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description When you join Groundwater & Environmental Services, Inc. (GES), you are not a number – you become the reason for our success. You’ll have the opportunity to carve your own career path while working shoulder-to-shoulder with some of the most talented and dedicated professionals in the industry. By combining our unique talents and expertise, we help the world’s leading organizations solve their most complex environmental challenges. We work hard, and we have a lot of fun while we’re at it. Our core values are centered on doing what’s right – for our clients, our employees, and our community. Our employees benefit from a supportive, collaborative culture and an entrepreneurial spirit that promotes new ideas and shared learning. Groundwater & Environmental Services, Inc. (GES), an industry leader with a reputation for excellence in providing environmental consulting, engineering, compliance, and technical field services to clients in diverse market sectors, seeks an entry to mid-level Biologist or Environmental Scientist to support fieldwork and environmental remediation project activities. Position Description • Perform work associated with environmental permitting which may include natural resources inventory, wetland delineations, species assessments, and environmental sampling (chemical and biological)., • Field work including completing wetland delineations, assessments, and monitoring as well as conducting species surveys., • Perform field identification of flora and fauna including endangered and threatened species., • Utilize ATVs in the field to perform various wetland and ecological assessments., • Prepare wetland monitoring and other natural resource related summary reports., • 401/404 Permitting Documents and Agency Coordination, use of COE Regional Supplements for 404 wetland delineations., • Perform Phase 1 and 2 environmental site assessments (soil, groundwater, soil gas, air, etc.), sampling, monitoring well installation, and related reporting., • Communicates with clients, third party and regulatory agents regarding project status, schedules and compliance issues., • Ensures adherence to client and corporate contract specifications in all activities including Health, Safety, Security, and Environment. Skills & Requirements • A Bachelor of Science in Environmental Science, Biology, Ecology, Earth Sciences, Environmental Studies, Forestry, Wildlife Biology, or related field is required. Masters of Science a plus., • 0-5+ years of related experience. Experience must include hands on field and office project/task execution (preferably in a responsible position commensurate with employment level) based in environmental consulting field., • Experience with plant identification of wetland and/or upland species., • Applicant will have preferably 3 or more years of wetland assessment or wetland monitoring experience., • Experience or training with Florida wetland delineations and/or wetland permitting, along with wetland delineations with the US Army Corps of Engineers is a plus., • Experience with performing wildlife surveys, specifically Federal and State listed species., • Familiar with local, state and federal water quality laws (CWA, RHA Section 10, ESA, NHPA, NEPA, etc.)., • Must possess excellent communication and technical writing skills and be able to independently prepare a complete deliverable report with a focus on QA/QC. Proficient in the use of Microsoft Office suite software., • Experience using GPS equipment and developing data dictionaries for specific GPS data collection efforts to feed into GIS data display and map production., • Willingness to learn new skills and accept challenging task assignments., • Applicants must be eligible to work in the US and have a valid driver’s license., • Experience towing utility trailers is a plus. Our comprehensive benefits program includes: Hybrid workforce, medical, dental, vision, prescription, 401k, FSA, STD, LTD, New Parent Leave, 529 College Bound Fund, Tuition Assistance, Bonus Plan, and more. Employee benefits are available to regular full-time and part-time employees in accordance with our company policy. Groundwater & Environmental Services, Inc. (GES) believes that diversity and inclusion among our staff is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. At GES, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, gender, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity or expression, military and veteran status, and any other characteristic protected by law.

Description Seeking a career with a sense of purpose, work life balance, and growth opportunities … There’s a place for you at Leidos! At Leidos, we are committed to making the world safer, healthier, and more efficient through technology, engineering, and science. You would be a valued member of global team providing services across civil, defense, health, and intelligence business lines. At Leidos, team member career development, flexibility, and well-being are priority and is supported by consistent leadership engagement, an experienced human relations staff, and numerous employee support programs. Use your unique talents and make an immediate impact… The Leidos Digital Modernization Sector has an opening for a highly motivated individual. The Tier III Network Security Engineer position at MacDill AFB, FL supports the Global Solutions Management-Operations II (GSM-O II), Joint Communications Support Element (JCSE). The JCSE team provides en-route, early entry, scalable C5 support to Regional Combatant Commands, Special Operations Command, and other agencies. In this role, you will be responsible for new capability requirements and design, system assessments, and providing hands-on engineering support. Key elements of this position include: conducting analysis and assessments on new emerging technologies; developing and recommending functional design solutions to meet stakeholder requirements; providing Tier III support to the Joint Network Operations Center (JNOC); developing, engineering, and recommending hardware and software solutions; and conducting cybersecurity mitigations on design solutions to comply with Risk Management Framework (RMF) cybersecurity requirements. This position requires the candidate have a strong understanding of VPN technologies, IPSec, RA/CA process and authorities. It also requires U.S. citizenship with an active Secret clearance. Responsibilities include: Provide firewall, routing and switching support with hands on experience designing, testing, and implementing IGP, EGP, MPLS, VRF, and NFV/Service Chaining on an enterprise network to meet security, performance, operational, and functional requirements. Ensure proper routing protocols are being applied to optimize the end-to-end network performance from the LAN, through a WAN, to a CAN, to a SAN, or a data center. Assist the government with identifying any derived design objectives, technical specifications, performance requirements, and interoperability specifications to ensure the system design will meet stakeholder end-to-end requirements. Develop, review, and update briefings, papers, or spreadsheets in support of this task. Develop and implement firewall/router access rules, NAT policies, VPN technology, 802.1x, and radius protocols within the JCSE enterprise. Develop, implement, and support the overall network security architecture on the JCSE enterprise. Support development and test of equipment including monitoring server/hardware usage and up-time. Provide direction in complex problem-solving situations and participate in direct interaction with internal staff as required. Identify process improvement opportunities achievable through the optimum use of the servers. Design, implement and maintain a consistent backup and disaster recovery plan. Perform vulnerability and risk analyses of security hardware and applications during all phases of the system development life cycle. Collaborate with operations, QA, and third-party data centers to provide technical direction on network topologies, server configurations, hardware/software deployments, firewall configurations and other administrative tasks related to the staging and maintenance of company development, testing and production server and network stacks. Minimum Qualifications: Current DoD 8570 IAT Level II certification (CompTIA Security+ce, CCNA Security, CySA+, etc.) CCNP Security or other CCNP prefered Education: BS Degree and 4+ years of prior relevant experience. Specific experience, education and training may be considered in lieu of degree. Clearance: Secret Intrigued?... There’s more! Leidos understands that there are many factors that contribute to a career decision, but pay and benefits are fundamental factors. Compensation: Very competitive, with a robust rewards and recognition program Health and well-being: Comprehensive coverage with many programs (ex. HSA, FSA, Dental, Vision, 24/7 EAP) to ensure the well-being of you, eligible family members, and registered domestic partners. Income Protection: Programs to help navigate life events: Company-provided Term Basic Life, Group Universal Life, Optional Dependent Life, Accidental Death and Dismemberment, and Business travel accident Leave: Leidos is committed to work life balance, with competitive leave options. Retirement: Leidos 401k plan, with company match determined by fringe benefit package Employee Stock Purchase plan: 10% discount for all enrollees Family Benefits: Center-based and in home back-up childcare, free access to Sittercity, and Dependent (Daycare) Flexible Spending Accounts The Leidos values are integrity, inclusion, innovation, agility, collaboration, and commitment. It’s under these values that we feel we are able to provide a safe work environment where we foster equality, growth, and creativity. If you feel Leidos is a fit you and can meet your needs, please submit your application, and join our team in our commitment to excellence. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting:May 21, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $73,450.00 - $132,775.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

We are changing FINANCE to finance CHANGE! Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it. We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members. We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are! Come join our team as the Deposit and Treasury Manager. As the Deposit and Treasury Manager you will oversee all business functions related to Deposit and Treasury Management Operations Services & Support. Responsibilities include the synchronization of daily back-office operations, core system processing, and other related departments as they related to the Treasury Management and Deposit Operations. Join us in this exciting start-up experience and take your career to a level unattainable in a traditional bank environment. Candidates must be local to Central Florida. Benefits: • Competitive compensation, • Employer paid medical, vision and dental insurance, • Employer paid disability and life insurance, • 401k match, • Employee Stock Options, • Compelling incentive plans, • Employee only rates for certain loan products, • Working with an amazing team of dedicated and like-minded individuals!, • Being part of an exciting venture with amazing opportunities for growth and opportunities! Primary Responsibilities: • Policies and Procedures - Develop and maintain all department policies and procedures. Ensure compliance with department procedures and control standards, adjusting existing and/or implementing additional controls as needed., • Audit Management - Coordinate department preparation and short/long-term responses to internal and external audits and exams., • Department Operations - Plan operational improvements, resolve operational problems, and take corrective action to ensure effective operations. Determine staffing requirements; oversight of selection, development, and management of staff; direct training and development of staff to ensure operational depth and maximize use of strengths and abilities. Assist in the development of the department budget, monitor expenditures, and explain variances. • Mergers & Acquisitions - Manage Treasury Management and Deposit Operations responsibilities related to Merger and Acquisition conversions, project plans, product enhancements and implementations, process integration with other departments, and Treasury Management and Deposit Operation's disaster recovery plan(s)., • Products and Services - Coordinate with other departments on the implementation of new products and services. Remain knowledgeable of banking industry trends or issues in order to assist in the assessment of needs and opportunities for service enhancements or new products., • Customer Service - Assist other department employees with activities related to deposit and treasury management services and related products. Provide assistance to other employees by liaising with them through healthy and positive interactions. Develop and recommend unit quality, productivity, and service level goals as well as provide input for other areas of the Bank., • Core Conversion & Maintenance - Collaborate with the Core Banking Systems Administrator to update and maintain core banking and ancillary systems Requirements: • Bachelor's Degree strongly preferred., • 5+ years of Core System experience required., • 10+ Prior banking experience required., • Experience leading diverse teams from entry level to middle manager., • Sound education in financial products and services, banking regulations and laws., • Strong accounting and math skills., • Ability and desire to thrive in a fast-paced, high-pressure environment with frequent routine changes. Ability to multi-task and prioritize with ease., • Highly organized self-starter with impeccable attention to detail and the ability to complete assignments with little oversight and supervision., • Effective communicator with strong active listening skills, excellent writing and speaking skills and the ability to compose professional correspondence. Must be able to communicate tactfully and empathetically with customers, employees, and Bank management., • Proficient in the Microsoft Office suite of products to include Word, Excel, Outlook as well as other software used in the department. Physical Demands: In the performance of respective tasks and duties, all Climate First Bank employees are expected to successfully perform the essential functions of the position. While performing duties, employees are required to sit, talk, hear, lift up to 20 lbs., and may be required to work evenings and/or weekends, attend remote meetings and/or to travel. Reasonable employee accommodations will be considered on a case-by-case basis. Equal Opportunity Statement: At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Job Locations US-FL-Tampa Category (Portal Searching) Security Officer Level Workdays Available Monday - Friday, Saturday - Sunday Shifts Available Morning, Afternoon, Evening, Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Life doesn't always follow a fixed schedule. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Patrol Scout in Tampa, FL, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Pay Rate: $20.95 / Hour Job Schedule: DayTime Sun07:00 AM - 03:00 PM How This Role Works: Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment. • Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It's all up to you. This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed. Responsibilities: • Provide customer service to employees, visitors, drivers, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a busy logistics and distribution location., • Respond to incidents, access concerns, traffic issues, and/or critical situations in a calm, problem-solving manner, documenting relevant details and communicating with site contacts when needed., • Conduct regular and random patrols of docks, warehouse areas, parking lots, gate lanes, and perimeter locations to help to deter unauthorized activity and/or unusual conditions., • Monitor entry and exit points, verify credentials and/or delivery information as directed by site policy, and report discrepancies, damaged barriers, or suspicious behavior., • Support order and flow throughout the location by observing vehicle movement, reporting hazards or obstructions, and following post orders for after-hours access and restricted areas. Minimum Requirements: • A TSA issued TWIC is required., • Being comfortable using a computer or tablet is preferred., • The ability to lift more than 20 lbs is preferred., • CPR and/or First Aid certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1590583

Job Locations US-FL-Tampa Category (Portal Searching) Security Officer Level Workdays Available Monday - Friday, Saturday - Sunday Shifts Available Morning, Afternoon, Evening, Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Life doesn't always follow a fixed schedule. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Patrol Route in Tampa, FL, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Pay Rate: $14.00 / Hour Job Schedule: DayTime Fri06:00 PM - 05:00 AM How This Role Works: Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment. • Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It's all up to you. This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed. Responsibilities: • Provide customer service to employees, visitors, and contractors by carrying out security-related procedures, site-specific policies, and/or emergency response activities within a manufacturing and industrial location., • Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and sharing information with site contacts and/or local responders as appropriate., • Conduct regular and random patrols throughout production areas, warehouses, loading docks, parking areas, and the perimeter to help to deter unauthorized activity and identify unusual conditions., • Monitor access points and help to control entry and exit activity by verifying credentials, checking visitor logs, and reporting suspicious or unauthorized behavior., • Support site operations by reporting maintenance concerns, potential hazards, and policy violations, and by following Allied Universal protocols for incident reporting and communication. Minimum Requirements: • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1606818

Job Locations US-FL-Tampa Category (Portal Searching) Security Officer Level Workdays Available Monday - Friday, Saturday - Sunday Shifts Available Morning, Afternoon, Evening, Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Life doesn't always follow a fixed schedule. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Tactical Patrol in Tampa, FL, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Pay Rate: $21.00 / Hour Job Schedule: DayTime Mon06:00 AM - 06:00 PM Tue06:00 AM - 06:00 PM How This Role Works: Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment. • Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It's all up to you. This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed. Responsibilities: • Provide customer service to staff, patients, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location., • Respond to incidents, disturbances, medical support calls, and/or critical situations in a calm, problem-solving manner, documenting relevant details and communicating with site contacts and/or public responders as needed., • Conduct regular and random armed patrols throughout buildings, parking areas, entry points, and the perimeter to help to deter unauthorized activity and/or identify unusual conditions., • Monitor access points and help to verify authorized entry, screen for prohibited items when required by site policy, and report security-related concerns, hazards, and/or maintenance issues to the appropriate personnel., • Support Allied Universal standards by maintaining a professional presence, following post orders, completing required reports, and remaining prepared to respond to healthcare-related situations with discretion and good judgment. Minimum Requirements: • An armed guard card and/or license is preferred., • A guard card and/or license is preferred., • Be at least 21 years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Participate in industry-specific security training programs., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1605824

Job Locations US-FL-Tampa Category (Portal Searching) Security Officer Level Workdays Available Monday - Friday, Saturday - Sunday Shifts Available Morning, Afternoon, Evening, Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Life doesn't always follow a fixed schedule. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Mobile Patrol in Tampa, FL, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Pay Rate: $20.95 / Hour Job Schedule: DayTime Thur11:00 PM - 07:00 AM How This Role Works: Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment. • Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It's all up to you. This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed. Responsibilities: • Provide customer service to visitors, drivers, and/or personnel by following site-specific procedures, access protocols, and emergency response activities as appropriate for a logistics and distribution location., • Respond to incidents, alarms, and/or unusual activity in a calm, problem-solving manner, documenting details and communicating with supervisors and/or local responders as needed., • Conduct regular and random patrols of docks, yards, warehouses, gates, parking areas, and perimeter routes to help to deter unauthorized activity and identify security-related concerns., • Monitor entry and exit points, verify credentials and/or delivery information, and report suspicious behavior, damaged barriers, and/or unsecured areas according to post orders., • Support daily operations by observing truck traffic, pedestrian movement, and restricted areas, while maintaining visible presence and reporting hazards, policy violations, and/or operational disruptions. Minimum Requirements: • A TSA issued TWIC is required., • CPR and/or First Aid certification is preferred and may be completed post hire., • The ability to lift more than 20 lbs is preferred., • Comfort using a computer or tablet is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1581311

Job Locations US-FL-Tampa Category (Portal Searching) Security Officer Level Workdays Available Monday - Friday, Saturday - Sunday Shifts Available Morning, Afternoon, Evening, Overnight Business Unit AUS Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Life doesn't always follow a fixed schedule. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Roving Patrol in Tampa, FL, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Pay Rate: $19.50 / Hour Job Schedule: DayTime Sun05:00 AM - 05:00 PM How This Role Works: Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment. • Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It's all up to you. This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed. Responsibilities: • Provide customer service to staff, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial services location., • Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts as needed., • Conduct regular and random patrols throughout the building, lobby areas, access points, parking areas, and perimeter to help to deter unauthorized activity and identify security-related concerns., • Monitor entry and exit activity, verify authorized access in accordance with site policies, and report suspicious behavior, maintenance issues, and/or policy violations to the appropriate personnel., • Support day-to-day operations by maintaining a visible presence, assisting with visitor directions, and completing assigned reports, logs, and/or incident documentation in a timely manner. Minimum Requirements: • Have at least 6 months of security-related experience., • Be at least 21 years of age., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver's license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2026-1590657

Job DescriptionBenefits: • Company car, • Dental insurance, • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance AV / Low-Voltage Technician High-End Residential $25$38/hr | Control4 | Luxury Homes | Tampa Hive designs and installs high-end home automation systems for some of Tampas most beautiful homes. Were growing fast and looking for an experienced AV / low-voltage technician who takes pride in clean work, understands the details, and wants to work on better projects with a team that actually cares about quality. This is not an entry-level role. Were looking for someone who can work independently, make smart decisions in the field, and deliver quality installs. What Youll Be Doing Youll be trusted to handle high-end residential installs, including: • Building clean, labeled, quality equipment racks, • Installing TVs, speakers, cameras, and structured wiring, • Installing and measuring motorized shades, • Installing alarm and security components, • Installing static-color tape lighting, transformers, and basic lighting systems, • Understanding lighting concepts including warm-to-dim, • Working with Control4 systems, • Installing and setting up Networks, • Performing basic troubleshooting (AV, cameras, TVs, speakers, networking) You wont be rushed to just make it work. Clean, correct installs matter here. What Were Looking For This role is a great fit if you: • Have 37 years of AV / low-voltage experience, • Are comfortable working independently in finished, high-end homes, • Take pride in neat wiring, labeling, and documentation, • Understand residential jobsite etiquette, • Can troubleshoot without panicking, • Want to grow your skills, not just punch a clock Not a fit if: • You dislike detailed work or finishing jobs cleanly, • You prefer rough commercial installs or rushed hack jobs, • You need constant supervision to stay on task Pay & Benefits • $24$38 per hour, depending on experience, • Full-time, steady work, • Health, dental, and vision insurance, • Paid time off, • Training (Control4, lighting, etc.), • Opportunity for advancement as the company grows, • Company vehicle or mileage reimbursement (role dependent) Why Hive • Work inside luxury homes with modern systems, • Projects that are interesting, not repetitive, • A team that values craftsmanship and professionalism, • Clear expectations, solid communication, and respect for your skillset, • Room to grow as we scale If youre an experienced AV tech who wants better projects, better standards, and a company that takes pride in its work, wed love to talk.

Job Description In office position, this is not a remote position. Job Purpose: The Guest Services Agent is responsible for coordinating catering operations for Air Culinaire Worldwide (ACW) in a manner that is consistent with company policy and procedures, resulting in outstanding guest service and client loyalty. The Guest Services Agent will actively participate in actions that result in enhancements of quality and service. Under the supervision of the Guest Services Manager, the Guest Services Agent will be responsible for providing a bespoke level of guest service while exhibiting a high level of security with information provided by client while adhering to all details. The Guest Services Agent will work with Operations, Network, IT, Finance and Marketing & Sales to consistently deliver an incredible experience to our clients within the Air Culinaire system. Benefits Package: • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs., • Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Three (3) medical plans to choose from, with an excellent employer contribution., • Available Dental and Vision insurance, • Company paid basic life insurance, with the option to elect additional voluntary term life., • Company paid short-term and long-term disability insurance., • Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance., • Health Savings Account and Flexible Spending Account available (for eligible plans), • Generous Vacation Program for full time employees, • Employee Assistance Program (EAP), • See our benefits here 2026 Benefits Guide, • Watch Me To Learn About How Exciting it is to Work for Air Culinaire Worldwide Responsibilities and Associated Duties: • Daily Duties, • Contribute to all functions and operations of their respective Guest Services Team., • Login to assigned phone queue as assigned by management., • Work on assigned e-mails that are coordinated by management., • Ensure any assigned orders are processed accurately and in a timely manner., • Ensure proper note padding of all pertinent information regarding an order., • Using company software to determine approved preferred supplier for assigned order., • Ensure any orders that are processed by the GSA are e-filed and coded properly., • Researching pricing of custom items utilizing company approved websites., • Direct communication within the supply chain regarding order clarity, i.e. via phone or e-mail., • Execution of quotes and ensuring you are using all resources to “save” and/or “win” by applying appropriate promotional code/discount as directed by manager., • Upsell items based on clients requested menu., • Logging Process Events according to department policy., • Communicate and coordinate efforts among applicable departments to fully resolve customer concerns throughout the life cycle of an order, from order placement to Process Event resolution and invoicing., • Apply Process Event solutions by following company issued credit matrix and/or involving immediate management support., • Perform self QC of orders ensuring accuracy of requested menu items, ensuring all appropriate fees are present and making sure any potential GPQC issues are minimized prior to submitting the order to the kitchen or manager for further QC., • Making sure that once orders are QC’d and submitted that you are taking the necessary steps to get the order confirmed and closing the circle on the order, i.e. contacting supplier via phone or e-mail., • Communicate any issues that need to be passed down to management at shift close for communication to subsequent shift personnel., • Engage Guest Services Manager, Operations Manager, Director or VP of Guest Services as needed., • As Needed Duties, • Participating in any cross training opportunities of order entry on diverse client base, i.e. cargo, large cabin and international., • Participating in weekly “huddle” meetings on the floor with assigned manager., • Handling of escalated issues direct with the customer, kitchen or vendor as needed – in conjunction with Guest Services Manager., • Participation as requested in meetings with Guest Services Managers, Network (Bi-weekly), On-Sites (As needed), Customers (as needed)., • Participating in meetings to discuss direction/concerns within department., • Any additional duties as assigned by management. Measures of Success: • Specific Job Responsibilities, • Stellar Customer Service, • Integrity & Accountability, • Entrepreneurial Spirit, • Teamwork Commitment Knowledge, Experience and Skill Requirements: • High School diploma or equivalent required, Bachelor’s Degree in Hospitality or Culinary Field preferred., • Experienced in handling client relationships in a business environment., • Prior experience with catering/culinary operations or hospitality required, including basic knowledge of culinary terms and practices., • Prior experience in aviation fields a plus., • Possess exceptional organizational skills and the ability to multi-task during the course of regular business operations., • Must be capable of professional communication, both verbally and written., • Proficient in Basic Computer Navigation, MS Outlook/Word/Excel., • Knowledge of modern office procedures and methods including telephone communications, office systems, record keeping, and proper formatting/etiquette of correspondence., • Ability to establish priorities on a daily basis, work independently, proceed with objectives and resolution of issues., • Schedule flexibility is a must, including evening, weekend or holiday hours as necessary. Final candidate for the position will be required the following: • Pre- employment criminal background check, • Pre-employment Drug Test, • MVR (if applicable to the position), • E-Verify Please note that qualified candidates are required to work the holidays and weekends Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

Job Description In office position, this is not a remote position. Job Purpose: The Guest Services Agent is responsible for coordinating catering operations for Air Culinaire Worldwide (ACW) in a manner that is consistent with company policy and procedures, resulting in outstanding guest service and client loyalty. The Guest Services Agent will actively participate in actions that result in enhancements of quality and service. Under the supervision of the Guest Services Manager, the Guest Services Agent will be responsible for providing a bespoke level of guest service while exhibiting a high level of security with information provided by client while adhering to all details. The Guest Services Agent will work with Operations, Network, IT, Finance and Marketing & Sales to consistently deliver an incredible experience to our clients within the Air Culinaire system. Benefits Package: • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs., • Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Three (3) medical plans to choose from, with an excellent employer contribution., • Available Dental and Vision insurance, • Company paid basic life insurance, with the option to elect additional voluntary term life., • Company paid short-term and long-term disability insurance., • Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance., • Health Savings Account and Flexible Spending Account available (for eligible plans), • Generous Vacation Program for full time employees, • Employee Assistance Program (EAP), • See our benefits here 2026 Benefits Guide, • Watch Me To Learn About How Exciting it is to Work for Air Culinaire Worldwide Responsibilities and Associated Duties: • Daily Duties, • Contribute to all functions and operations of their respective Guest Services Team., • Login to assigned phone queue as assigned by management., • Work on assigned e-mails that are coordinated by management., • Ensure any assigned orders are processed accurately and in a timely manner., • Ensure proper note padding of all pertinent information regarding an order., • Using company software to determine approved preferred supplier for assigned order., • Ensure any orders that are processed by the GSA are e-filed and coded properly., • Researching pricing of custom items utilizing company approved websites., • Direct communication within the supply chain regarding order clarity, i.e. via phone or e-mail., • Execution of quotes and ensuring you are using all resources to “save” and/or “win” by applying appropriate promotional code/discount as directed by manager., • Upsell items based on clients requested menu., • Logging Process Events according to department policy., • Communicate and coordinate efforts among applicable departments to fully resolve customer concerns throughout the life cycle of an order, from order placement to Process Event resolution and invoicing., • Apply Process Event solutions by following company issued credit matrix and/or involving immediate management support., • Perform self QC of orders ensuring accuracy of requested menu items, ensuring all appropriate fees are present and making sure any potential GPQC issues are minimized prior to submitting the order to the kitchen or manager for further QC., • Making sure that once orders are QC’d and submitted that you are taking the necessary steps to get the order confirmed and closing the circle on the order, i.e. contacting supplier via phone or e-mail., • Communicate any issues that need to be passed down to management at shift close for communication to subsequent shift personnel., • Engage Guest Services Manager, Operations Manager, Director or VP of Guest Services as needed., • As Needed Duties, • Participating in any cross training opportunities of order entry on diverse client base, i.e. cargo, large cabin and international., • Participating in weekly “huddle” meetings on the floor with assigned manager., • Handling of escalated issues direct with the customer, kitchen or vendor as needed – in conjunction with Guest Services Manager., • Participation as requested in meetings with Guest Services Managers, Network (Bi-weekly), On-Sites (As needed), Customers (as needed)., • Participating in meetings to discuss direction/concerns within department., • Any additional duties as assigned by management. Measures of Success: • Specific Job Responsibilities, • Stellar Customer Service, • Integrity & Accountability, • Entrepreneurial Spirit, • Teamwork Commitment Knowledge, Experience and Skill Requirements: • High School diploma or equivalent required, Bachelor’s Degree in Hospitality or Culinary Field preferred., • Experienced in handling client relationships in a business environment., • Prior experience with catering/culinary operations or hospitality required, including basic knowledge of culinary terms and practices., • Prior experience in aviation fields a plus., • Possess exceptional organizational skills and the ability to multi-task during the course of regular business operations., • Must be capable of professional communication, both verbally and written., • Proficient in Basic Computer Navigation, MS Outlook/Word/Excel., • Knowledge of modern office procedures and methods including telephone communications, office systems, record keeping, and proper formatting/etiquette of correspondence., • Ability to establish priorities on a daily basis, work independently, proceed with objectives and resolution of issues., • Schedule flexibility is a must, including evening, weekend or holiday hours as necessary. Final candidate for the position will be required the following: • Pre- employment criminal background check, • Pre-employment Drug Test, • MVR (if applicable to the position), • E-Verify Please note that qualified candidates are required to work the holidays and weekends Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams' promote-from-within philosophy, you will have the opportunity to progress into an Assistant Store Manager position upon successful completion of the initial 8-week training. This position's typical schedule is 44 hours per week, which may include evenings and/or weekends. During the program, you will collaborate with store management to oversee a million-dollar business, providing leadership and insight into the development and strategy of that store. Through the course of the program, you will learn all operations, clients, and internal strategy, allowing you to understand the significant part you'll play in the team's success. You will grow the company's market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products. Our training experience provides you with all the skills necessary for a successful career in management and professional sales. After you complete the training program, you can count on a career trajectory with a clear beginning and an open end - meaning you shape your future! What you will gain: Limitless Career Opportunities This structured program provides the support you need, including formal discussions to review your objectives & development Leadership Development You'll develop the foundation for what it takes to become a successful leader in our organization We'll teach you how to excel at customer service, sales, and marketing, finance, and operations Professional Networking You will also get out into the community and establish relationships essential to growing our business - and your success. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. • Complete training consistent with established program, • Support business strategies to increase sales and optimize profitability, • Ensure high levels of customers satisfaction through excellent service, • Build and maintain knowledge of all products to ensure effective customer recommendations, • Build positive relationships with wholesale and retail customers, • Complete store administration, • Ensure compliance with policies and procedures including safety, loss prevention, and security, • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays, • Support employee training, development, performance management, and corrective action, • Respond to and resolve any customer and/or employee complaints, • Partner with Store Manager to make outside sales calls to increase market share Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must have a valid, unrestricted Driver's License, • Must have at least a bachelor's degree by the start of this development program, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Preferred Qualifications: • Have at least one (1) year experience working in a retail, sales, or customer service position, • Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams, • Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc., • Have previous work experience selling paint and paint related products, • Have work experience using timekeeping and/or customer relationship management ("CRM") systems, • Willingness to relocate for future job opportunities, • Ability to read, write, comprehend, and communicate in more than one language, • Ability to read, write, comprehend, and communicate in Spanish #SHWEarlyTalent

Description Seeking a career with a sense of purpose, work life balance, and growth opportunities ... There's a place for you at Leidos! At Leidos, we are committed to making the world safer, healthier, and more efficient through technology, engineering, and science. You would be a valued member of global team providing services across civil, defense, health, and intelligence business lines. At Leidos, team member career development, flexibility, and well-being are priority and is supported by consistent leadership engagement, an experienced human relations staff, and numerous employee support programs. Use your unique talents and make an immediate impact... The Leidos Digital Modernization Sector has an opening for a highly motivated individual. The Tier III Network Security Engineer position at MacDill AFB, FL supports the Global Solutions Management-Operations II (GSM-O II), Joint Communications Support Element (JCSE). The JCSE team provides en-route, early entry, scalable C5 support to Regional Combatant Commands, Special Operations Command, and other agencies. In this role, you will be responsible for new capability requirements and design, system assessments, and providing hands-on engineering support. Key elements of this position include: conducting analysis and assessments on new emerging technologies; developing and recommending functional design solutions to meet stakeholder requirements; providing Tier III support to the Joint Network Operations Center (JNOC); developing, engineering, and recommendinghardware and software solutions; and conducting cybersecurity mitigations on design solutions to comply with Risk Management Framework (RMF) cybersecurity requirements. This position requires the candidate have a strong understanding of VPN technologies, IPSec, RA/CA process and authorities. It also requires U.S. citizenship with an active Secret clearance. Responsibilities include: Provide firewall, routing and switching support with hands on experience designing, testing, and implementing IGP, EGP, MPLS, VRF, and NFV/Service Chaining on an enterprise network to meet security, performance, operational, and functional requirements. Ensure proper routing protocols are being applied to optimize the end-to-end network performance from the LAN, through a WAN, to a CAN, to a SAN, or a data center. Assist the government with identifying any derived design objectives, technical specifications, performance requirements, and interoperability specifications to ensure the system design will meet stakeholder end-to-end requirements. Develop, review, and update briefings, papers, or spreadsheets in support of this task. Develop and implement firewall/router access rules, NAT policies, VPN technology, 802.1x, and radius protocols within the JCSE enterprise. Develop, implement, and support the overall network security architecture on the JCSE enterprise. Support development and test of equipment including monitoring server/hardware usage and up-time. Provide direction in complex problem-solving situations and participate in direct interaction with internal staff as required. Identify process improvement opportunities achievable through the optimum use of the servers. Design, implement and maintain a consistent backup and disaster recovery plan. Perform vulnerability and risk analyses of security hardware and applications during all phases of the system development life cycle. Collaborate with operations, QA, and third-party data centers to provide technical direction on network topologies, server configurations, hardware/software deployments, firewall configurations and other administrative tasks related to the staging and maintenance of company development, testing and production server and network stacks. Minimum Qualifications: Current DoD 8570 IAT Level II certification (CompTIA Security+ce, CCNA Security, CySA+, etc.) CCNP Security or other CCNP prefered Education: BS Degree and 4+ years of prior relevant experience. Specific experience, education and training may be considered in lieu of degree. Clearance: Secret Intrigued?... There's more! Leidos understands that there are many factors that contribute to a career decision, but pay and benefits are fundamental factors. Compensation: Very competitive, with a robust rewards and recognition program Health and well-being: Comprehensive coverage with many programs (ex. HSA, FSA, Dental, Vision, 24/7 EAP) to ensure the well-being of you, eligible family members, and registered domestic partners. Income Protection: Programs to help navigate life events: Company-provided Term Basic Life, Group Universal Life, Optional Dependent Life, Accidental Death and Dismemberment, and Business travel accident Leave: Leidos is committed to work life balance, with competitive leave options. Retirement: Leidos 401k plan, with company match determined by fringe benefit package Employee Stock Purchase plan: 10% discount for all enrollees Family Benefits: Center-based and in home back-up childcare, free access to Sittercity, and Dependent (Daycare) Flexible Spending Accounts The Leidos values are integrity, inclusion, innovation, agility, collaboration, and commitment. It's under these values that we feel we are able to provide a safe work environment where we foster equality, growth, and creativity. If you feel Leidos is a fit you and can meet your needs, please submit your application, and join our team in our commitment to excellence. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. May 21, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $73,450.00 - $132,775.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit _. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at _. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at _. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the _. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Job Description Bolay Fresh Bold Kitchen is redefining a career in hospitality. Team Leader Salary: $16-20/hr depending on experience Position Overview: Ready to take the next step in your leadership journey? As a Team Leader at Bolay, you’ll play a key role in overseeing daily operations and supporting both the front-line team and restaurant leadership. In this entry-level supervisory role, you’ll lead and coach team members to ensure product quality, operational efficiency, and exceptional guest service. With a focus on teamwork, integrity, excellence, and stewardship, you'll foster a positive, high-energy environment that contributes to the restaurant's success and upholds our standards of excellence. At Bolay, we’re not just serving food—we’re creating experiences that fuel our guests and our team members to be their best. If you're passionate about leadership and delivering outstanding service, we want YOU to join our team! Our Purpose: To fuel people to be their best. Our Mission: To drive positive experiences with better for you food and genuine hospitality. Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. A day in the life of a Team Leader… What You’ll Do: • Lead and Coach Team Members: Guide, coach, and support hourly team members to ensure operational efficiency, product quality, and outstanding guest service., • Task Management: Assist in planning and leading the completion of all job task assignments, ensuring adherence to safety, food safety, sanitation, and security procedures., • Training and Development: Utilize company training tools to provide team members with comprehensive training on all aspects of restaurant operations., • Facility Maintenance: Assist the leadership team in maintaining restaurant equipment and ensuring the facility meets company guidelines for cleanliness and safety., • Administrative Duties: Perform regular administrative tasks including register and safe audits, deposit of company funds, and reporting of guest and team member accidents; investigate, resolve, and respond to guest complaints., • Guest Relations: Handle guest complaints and resolve issues promptly to ensure satisfaction and enhance the guest experience., • Compliance and Meetings: Attend regularly scheduled store, region, and company meetings, stay current with all federal, state, and local certifications (alcohol, food safety, etc.)., • Cleanliness: Monitor the interior and exterior cleanliness of the restaurant at all times, initiating clean-up as needed to maintain a safe and welcoming environment., • Other Duties: Perform additional tasks as assigned by leadership in accordance with company policies and procedures. What You Bring to the Table: • You’ve got excellent people skills – you love engaging with guests and inspiring your team., • Quality is your middle name – you believe in getting it right, 100% of the time., • You bring a fun, positive energy to every shift and keep the atmosphere upbeat and exciting., • You know how to keep your team motivated, safe, and free from harassment, while making sure they grow and thrive., • A passion for providing excellent guest service and maintaining high standards of food quality, cleanliness, and safety, • Ability to work in a fast-paced environment while maintaining focus on operational excellence, • A proactive attitude with a commitment to continuously improving team performance and guest experiences What it takes • Neat Appearance with an Outgoing, Friendly Personality, Team Player & “Can Do” Attitude, • Ability to effectively multi-task in a fast-paced environment, • Great Communication and writing skills, • Relationships over transactions - Focus on the experience and creating lifelong relationships. Connect with people., • Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction, • Demonstrated leadership skills, including coaching, directing, and motivating a team, • Flexibility to work various shifts, including weekends and holidays, to meet the restaurant’s needs Requirements • Stand up/be on your feet for long periods of time, • Able to lift over 25lbs, • Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist, • Maintain a clean and neat work station following health code and sanitation standards Bolay Fresh Bold Kitchen Accolades and Achievements • Voted FORBES 500 Best Start Up Employers 2020, • Voted Glassdoor’s Best Place to Work 2019/2020, • Voted Great Place to Work 2019/2020 Bolay Fresh Bold Kitchen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program please visit Everify.c

Job DescriptionSalary: About CIO Tech CIO Technology Solutions is a Tampa-based Managed Services Provider focused on responsive support, strong communication, and operational consistency. We hire people that take ownership. People that follow through. People that document what they touched and communicate clearly with customers and teammates. This is not an environment where tickets disappear into queues for days or where someone else cleans up the details afterward. We promote from within and give people room to grow if they can handle responsibility. Role We are looking for a Level 2 Service Technician to handle escalated support issues across Microsoft 365, servers, networking, firewalls, and line-of-business systems across multiple client environments. This role is a mix of remote support, onsite work, troubleshooting, customer communication, and operational discipline. Youll work closely with Level 1 technicians, Professional Services, and Account Management to keep client environments stable and issues moving. What youll do • Handle escalated support tickets and work issues through resolution, • Troubleshoot desktops, servers, Microsoft 365, networking, VPN, and firewall issues, • Support Windows Server environments, Active Directory, Entra ID, DNS, DHCP, Group Policy, • Administer Microsoft 365 including Exchange Online, Teams, SharePoint, and OneDrive, • Support and troubleshoot VLANs, switches, wireless, VPN connectivity, and basic routing, • Configure and support firewall changes and security policies within defined standards, • Maintain clear ticket notes, documentation, and time entries in ConnectWise Manage, • Document client environments, recurring fixes, and procedures in IT Glue, • Communicate directly with end users, vendors, and internal teams, • Assist with onboarding, workstation deployments, and technical projects when needed, • Participate in the on-call rotation and escalation process, • Help mentor and support Level 1 technicians What matters in this role • You finish what you start, • You communicate early when something is blocked or going sideways, • You dont close tickets without verifying the issue is actually resolved, • You can explain technical issues to non-technical users without sounding condescending, • You manage your workload without needing constant follow-up, • You keep documentation and time entries current instead of trying to remember everything later Requirements • 3+ years in an MSP or multi-client IT support environment, • Strong troubleshooting skills across Windows, Microsoft 365, networking, and endpoint support, • Experience with Active Directory, Entra ID, Group Policy, DNS, DHCP, VPNs, • Practical firewall and network troubleshooting experience, • Experience supporting Windows Server environments, • Ability to prioritize and manage multiple active issues at once, • Reliable documentation habits and same-day time entry, • Valid drivers license for occasional onsite work Nice to have • ConnectWise Manage, NinjaOne, IT Glue, Liongard, AutoElevate, • Proxmox, VMware, or Hyper-V, • Veeam or other backup platforms, • Huntress, SentinelOne, DNSFilter, or similar security platforms, • Basic PowerShell scripting and automation experience Benefits • 15 days PTO in your first year plus paid holidays, • IRA with a company match, • Medical, dental, vision, life, and ancillary insurance options, • Company events, team lunches, referral bonuses, • Paid volunteer time, • Business casual environment

Our hybrid position based in Tampa, FL allows for a blend of hands-on engineering, architecture, and project leadership, along with direct client interaction that drives real business impact. Contribute to enhancements of our internal products and the evolving AI capabilities within our platform. We

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment rega

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We do not discriminate on the basis of any protected attribute, including rac

Client is looking for a driven individual who is skilled in Excel and PowerPoint and who can get stuck in quickly and produce high quality outputs with ease. Location: NYC/Tampa FL/Jacksonville FL/Buffalo FL (Onsite) Contract: 06 months with potential extension. Business Analyst - Credit Risk.

Diploma/Degree in a related discipline (Banking/Finance preferred) Strong background in Finance Domain and Trading platforms with 2 - 4 years experience Ability to work in a fast-paced environment with different teams cutting across variable functions Detailed oriented, highly organized with creativ

Travel: Contractor personnel must support the projected travel in support of government requirements to MARCENT AOR and supporting locations, which includes but not limited to the following countries: Bahrain, United Arab Emirates (UAE), Saudi Arabia, Jordan, Egypt, France, Germany, United Kingdom,

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The ideal candidate will collaborate with stakeholders to gather and document business requirements, analyze complex payment workflows, and identify opportunities to optimize liquidity management processes. All applicants will be evaluated solely on the basis of their ability, competence and their p

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Strong understanding of banking products such as Mortgages, Deposits, Trading, Securities, Debt, Derivatives, Margin, Collateral Management, Capital planning, RWA, and liquidity reporting. Excellent written and verbal communication skills with proven ability to manage multiple priorities. Strong dat

Provide support to the Product Owner with backlog prioritization, feature sequencing and organization, user acceptance testing, etc. Work with the agile team throughout the product development, testing, implementation phases to ensure requirements are clearly understood. Build trust and respect, est