Office Assistant/Sales - Bilingual English and Mandarin (Required)
hace 10 días
Whittier
Job DescriptionJob description: We are seeking a highly organized, detail-oriented, and bilingual Office Assistant/Sales to be part of our OEM Division. This position will assist with customer communication, sales, order processing, vendor coordination, quotations, documentation, inventory tracking, production follow-up, and shipment scheduling. The ideal candidate has experience in office support, account coordination, office administration, OEM, manufacturing, importing, or a related industry. This role requires excellent communication skills, strong follow-through, discretion, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities • Manage daily emails and correspondence from customers, vendors, freight forwarders, coworkers, and other business contacts., • Communicate with customers, overseas vendors, internal departments, and out-of-state partners., • Process customer orders and support OEM projects from initial inquiry through final delivery., • Prepare quotations, acknowledgments, correspondence, reports, presentations, and other business documents., • Assist with product specifications, pricing, sourcing, order details, and related documentation., • Coordinate production schedules, shipment schedules, delivery timelines, and order follow-up., • Maintain and update sales, order-status, inventory, shipment, and other business-tracking tables., • Follow up with customers, vendors, and internal teams to ensure deadlines and commitments are met., • Resolve order, production, documentation, or shipping issues in a timely and professional manner., • Maintain an appropriate inventory level to support short-notice orders., • Use basic business calculations involving discounts, profits, costing, exchange rates, duties, and tariffs., • Maintain accurate digital and physical records while protecting confidential information., • Provide administrative and executive support as needed., • Learn and develop knowledge of related industries and products, including trailers, trackers, automotive brake systems, and other OEM-related products.Qualifications and Experience, • At least five years of experience in executive support, office administration, account coordination, operations, or a related role preferred., • Experience in OEM, manufacturing, importing, sourcing, or international business preferred., • Experience managing processes from customer inquiry through order completion and delivery., • Knowledge of OEM account management, including quotations, product specifications, sourcing, order processing, and follow-up., • Familiarity with international trade, logistics, duties, tariffs, and freight coordination is a plus., • Strong written and verbal communication skills in English., • Fluency in spoken and written Mandarin required., • Taiwanese language skills preferred.Skills and Technical Requirements, • Strong organizational and time-management skills., • Ability to manage multiple OEM accounts and priorities simultaneously., • Excellent attention to detail and accuracy in data entry, pricing, proofreading, specifications, and document preparation., • Strong problem-solving and decision-making skills., • Ability to work independently with minimal supervision., • Professional, courteous, and customer-service-oriented demeanor., • Strong teamwork and interpersonal skills., • Adaptability and willingness to handle a wide range of responsibilities., • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint, or Google Workspace., • Advanced Excel skills, including the ability to create formulas and perform business calculations., • Experience with Sage 100 or a similar ERP system is a plus., • Familiarity with shared calendars, Microsoft Teams, Zoom, conference calls, and other collaboration tools., • Accurate typing and data-entry skills; typing speed of 50+ words per minute preferred., • Familiarity with digital and physical filing systems and database recordkeeping.Professional Attributes, • Reliable and punctual., • Discreet and capable of handling confidential information., • Self-motivated, resourceful, and dependable., • Detail-oriented and committed to accuracy., • Comfortable working in a fast-paced environment., • Willing to learn new products, processes, and industry knowledge., • Able to adjust to changing priorities, procedures, and business needs.Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insuranceLanguage:, • Mandarin (Required), • Taiwanese (Preferred)Ability to Commute:, • Whittier, CA 90605 (Required)Ability to Relocate:, • Whittier, CA 90605: Relocate before starting work (Required)Work Location: In person