Implementation Specialist
1 day ago
New York
Job DescriptionPrizeout is a leading NYC-based fintech company where innovation meets financial empowerment. We provide rewards and loyalty solutions to partners that transform how their customers engage and maximize financial potential. We're seeking passionate individuals to drive our mission forward. Our team values humility, ownership, and problem-solving. We hire people who trust themselves, get things done, and thrive in a fast-moving, collaborative environment. If that’s you, please read on and apply today! About This Role Prizeout is seeking an Implementation Specialist to help drive smooth technical integrations and partner launches. Candidates with project-based experience, especially those who have worked with financial institutions or fintech platforms, will excel in this role. You’ll help bring Prizeout’s CashBack+ ecosystem to life for banks, credit unions, and fintech partners, working across product, engineering, operations, and external teams to deliver smooth, successful implementations. This is a hands-on, cross-functional role where you’ll learn how modern digital banking experiences are built, tested, and launched.What You'll Do • Support end-to-end implementation of Prizeout’s platform with financial-institution partners, • Coordinate project plans, timelines, requirements, and partner communication, • Assist with technical setup including SSO launch flows, data exchange, APIs, and basic networking requirements, • Work with partners and core providers (DNA, Symitar, Fiserv, Q2, Alkami, D3) to complete integration steps, • Troubleshoot implementation issues by reviewing logs, payloads, session behavior, and partner data, • Collaborate closely with Product, Engineering, Data, Fraud, and Partner Success throughout each launchWhat You'll Bring, • 2-4 years of project-based experience, such as implementations, onboarding, client delivery, or technical project coordination, • Ideally, experience with fintech or financial-institution workflows, integrations, or digital banking technologies, • Comfort with technical concepts or willingness to learn - no coding required, • Strong communication skills and ability to keep partners and projects moving forward, • High attention to detail, curiosity, and a proactive problem-solving mindset, • Ability to work cross-functionally and thrive in a dynamic startup environmentNice To Have, • Experience with digital banking or core banking providers, • Experience with payments, fraud, or accounting processes