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Principal, Business Consulting – Payments Functional Program Manager Practice: Financial Services, Infosys Consulting Focus: High Value Payments (HVP) Modernization | ISO 20022 | COTS on Microservices | Agentic AI Role Summary Infosys Consulting’s Financial Services practice is seeking a seasoned Functional Program Manager to lead a Payments Modernization program for a Tier 1 financial institution. You will drive the replacement of legacy mainframe systems with a COTS product, and forward engineer rail agnostic capabilities on a cloud/microservices platform, incorporating agentic AI to enable intelligent, future ready payment flows. This is a high impact, client facing role(s) requiring deep payments expertise, strong program leadership, and a track record of delivering complex transformations in regulated environments. What You’ll Do • Own the client relationship across transformation delivery, BAU change, and support for a large U.S. bank; manage senior stakeholder expectations while maintaining profitability and growth., • Lead platform modernization that includes but not limited to reverse engineering of legacy mainframe platforms, forward engineering, COTS product implementation, and upstream/downstream integrations., • Direct ISO 20022 adoption and certification (e.g., Fedwire/FedNow, CBPR+); guide product configuration and customization—especially for ACI MTS and UPF., • Govern program financials: budgeting, milestone billing, forecasting, pipeline management, and margin integrity., • Set payments architecture direction: advocate rail agnostic orchestration, microservices patterns, cloud deployment models, and event driven integration., • Shape and integrate agentic AI interventions across journeys (ops automation, dispute/exception handling, reconciliation, data quality, monetization)., • Lead cross functional teams (client & Infosys) to gather requirements, design data maps, ensure traceability, and manage risk/issue remediation., • Support business development: solutioning, proposals, thought leadership, market relevant POVs., • Ensure compliance with PCI DSS/AML/KYC, resiliency, observability, and operational excellence., • Not a pure BA role—we’re seeking leaders who can span program delivery, architecture direction, and domain depth. Role Tracks (You may align to one primary track and flex across others) • Program Management (Payments Modernization), • Drive multi year HVP modernization with COTS, integrations, ISO migrations, certification, and executive governance., • Enterprise / Solution Architecture (Payments), • Define target state (rail agnostic, ISO native), microservices reference architecture, messaging, integration patterns, security, and scalability., • Payments SME / Advisory, • Bachelor’s degree (or foreign equivalent)., • 7+ years in payments/financial services with 3+ years in management consulting at a top tier/professional services firm. (10+ years overall experience preferred for a principal.), • Deep HVP domain expertise: Fedwire/CHIPS, CBPR+, cross border, and ISO 20022 message standards (pacs/camt/pain; mapping, validation, enrichment)., • Delivered at least one end to end ISO 20022 migration for CBPR+ and/or Fedwire/FedNow: experience with certification and market testing. (Cards professionals are welcome with consumer and commercial card solutions E2E implementation experiences), • Hands on experience across payments value chain at enterprise and ecosystem level: origination, processing, clearing/settlement, servicing, messaging—B2B, disbursements, consumer/retail., • Experience with COTS Payment Hubs and processors (e.g., ACI MTS/UPF, Finastra, Fiserv) and complex integration in regulated environments., • Solid understanding of legacy mainframe payment systems and modernization patterns., • Proficiency in program governance & financials, stakeholder management, issue/risk management, and executive communication., • Familiarity with cloud & microservices constructs (e.g., containerization, APIs, event streaming) and DevSecOps/testing management., • Ability to travel extensively., • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications • Certifications: PMP/PRINCE2/SAFe; TOGAF 9.2/10 (for architecture track); ISO 20022 certifications; BIS/Fed or equivalent; Agile delivery., • RTP expertise: TCH RTP and FedNow implementation; vendor experience (Finastra, Fiserv) is a plus., • Liquidity/Treasury: Nostro/Vostro, cash & liquidity management, payables/receivables, collections., • Cross rail expertise: HVP, mass payments (ACH), immediate payments (RTP/FedNow), P2P, card (retail & commercial), tokenization, stablecoins (awareness)., • Data & Engineering: lineage, quality, metadata, monetization; Kafka/event streaming; API management; observability; resiliency engineering., • AI in Payments: Machine Learning & Predictive Modeling (fraud, risk, anomaly detection, forecasting); GenAI/LLMs for ops automation, dispute handling, policy interpretation, developer/API copilots, and RAG; Reverse/forward engineering accelerators; MLOps and responsible AI (XAI, bias/fairness)., • Firm building: pre sales, POVs, conference visibility, industry research. Core Skills & Ways of Working • Thought leadership and structured problem solving; crisp storytelling for C Suite., • Numbers driven program leadership: budget, schedule, scope, and benefits realization., • Stakeholder management across technology, operations, risk/compliance, product, and external networks., • Hands on orientation with the ability to go deep on requirements, mappings, and validation without losing the big picture. Responsibilities Snapshot (Illustrative) • Stand up and run a multi wave ISO 20022 program (CBPR+, Fedwire, FedNow)., • Lead COTS hub implementation (e.g., ACI MTS/UPF): product fit, customization, integration, certification., • Define target state architecture (rail agnostic orchestration, microservices, APIs, streaming)., • Implement AI/LLM use cases in payments ops, exception management, reconciliation, and data monetization., • Deliver RTP via leading products (Finastra, Fiserv) as an advantage., • Manage DevSecOps and testing services; ensure performance, resilience, and compliance., • Build data maps and transformations for message conversion and canonical models., • Drive pipeline expansion and support pursuits with solutioning and differentiated PoVs. The estimated total annual compensation (Base + Bonus) range for candidates based out on NJ, IL, NY, CA & WA will be $ 154,375 to $ 193,125

Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. We’re a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you’ll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world. Role Overview We’re looking for a hunter-focused Senior Enterprise AE with deep roots in the payments ecosystem (PayPal, Stripe, Worldpay, Fiserv, Adyen, etc.). You’ll own the full sales cycle—from outbound prospecting, discovery, and value mapping through to legal negotiation and close. This role is for someone who thrives in a fast-moving Series-C environment, embraces coaching, and knows how to build a real value-selling business case with enterprise buyers. What You’ll Do Own the full enterprise sales cycle • Proactively generate pipeline through outbound outreach, events, and strategic prospecting., • Lead deep discovery to uncover operational, financial, and technical pain tied to chargebacks., • Run structured value-selling motions (Command of the Message, Challenger, MEDDICC/MEDDPICC)., • Align stakeholders across payments, fraud, finance, and operations teams., • Build a compelling business case rooted in ROI, efficiency, and risk reduction., • Partner with Solutions Engineering, Partnerships, and Product to execute multi-threaded deals., • Negotiate commercial terms and drive deals through legal to close. Deliver revenue and market impact • Produce $5M+ in influenced/managed pipeline (adjust if needed)., • Consistently meet or exceed annual revenue quota., • Represent Justt at key conferences, client on-sites, and partner events (travel required). Contribute to a winning culture • Be coachable, curious, and obsessed with improving your craft., • Uphold high standards in forecasting, CRM hygiene, and stage discipline., • Help evolve the GTM playbook as we scale from Series C toward $50M+ ARR. Requirements: Industry Expertise • 7+ years selling enterprise SaaS or payments solutions to mid-market and enterprise merchants., • Training/certification in MEDDICC/MEDDPICC, Command of the Message, or Challenger., • True hunter with a track record of self-sourced revenue., • Coachable, curious, and motivated by category creation., • Strong “why”: Why Series C, why Justt, why chargebacks., • NYC-based or able to work regularly (4 times a week) from our NYC office in 1 Penn Plaza, • Willingness to travel for conferences, client meetings, and events (20–30%). Why Join Justt • Build in a growing category with a massive TAM and urgent customer pain., • Work directly with CRO, CKO, SE leadership, and cross-functional executives., • Contribute to a global team changing how merchants manage disputes., • High impact, high ownership, and a clear path to career acceleration.

What does a successful Sales Executive, Credit Issuer Solutions do at Fiserv?. You will utilize your savvy sales professional skills to help our clients push innovation to differentiate themselves from their market competitors using Fiserv solutions. Conduct product demonstrations and presentations

Outside Sales Representative - Garden City, NY. Please note our AskHR representatives do not have visibility to your application status. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Major Incident Management SRT About your role: We are seeking a highly skilled, detail-oriented, and motivated Major Incident Management SRT (Senior Response Team) associate to join the FICC (Fiserv Incident Command Center). This candidate will be responsible for working high-pressure situations as the Lead Major Incident Manager for issues which are (or could) impact our IT services. You will work closely with various IT Support and Business teams to ensure timely and safe service restoration actions are taken to minimize/cease the impact to our clients, particularly during emergencies or P1/P2 Major Incidents. What you'll do: * Command and Control: Responsible for ensuring the highest level of command and control are being performed for all Major Incidents, with emphasis on frequent impact assessment as well as quick and safe service restoration for the clients. * MIMIC (Major Incident Management Information and Collaboration) Tool: Responsible for ensuring relative information is being captured and documented real-time into our Level Set and Workstream tool (MIMIC). This includes (but is not limited to) all fix action attempts, specific infrastructure details (ip addresses, device names, etc) and impact assessment information (applications affected, clients impacted and impact types/amounts). * Post Incident Reviews (PIRs): Responsible for performing a thorough Post Incident Review of every Major Incident worked to ensure an accurate and detailed synopsis of the issue is provided by root cause owners and service restoration support. Additionally, ensure all 'opportunities' (or 'shortfalls') have been identified, discussed, and documented as Problem Tasks (pTasks) for follow up during the formal Problem Review process. * Collaboration: Work closely with other departments and stakeholders to ensure seamless communication as well as appropriate coordination occur during the Major Incident lifecycle. * Process Improvement: Assisting with the identification of process enhancement opportunities and help to coordinate the implementation of best practices to improve Major Incident Management efficiency and effectiveness. * Continual Service Improvement: Responsible for participating in the identification of 'Continual Service Improvement' initiatives to help streamline the Major Incident lifecycle. This may include requirement gathering and testing as part of the overall initiatives. * Coaching & Training: Responsible for 'shadowing' less tenure Major Incident Managers to evaluate their performance on Major Incidents and provide real-time (or near-real-time) mentoring to those associates. * Compliance: Ensure FICC personnel comply with company defined policies, procedures, and regulatory requirements. Experience you'll need to have: * Minimum 6 years of experience in a Command Center or similar environment, with at least 3 years of experience working highly visible and significant impacting Major Incidents. * Minimum 3 years of experience in Service Management. * Minimum 3 years of experience communicating directly (both written and verbal) with C-level associates. * Proficiency in Command Center technologies and software. * Proficient in working with MS Office Tools (Power BI, Excel, Power Point, Teams) and ServiceNow. * 8+ years of an equivalent combination of educational background, related experience, and/or military experience. Experience that would be great to have: * Experience with the Atlassian Suite, AppDynamics and ServiceNow. * ITIL Foundational certification. * Strong working knowledge of monetary movement processing functionality and flow (aka "Funding and Settlement"). * Strong working knowledge of Command Center monitoring tools (i.e. Splunk, Dynatrace, ThousandEyes, Moogsoft, etc). * Strong working knowledge of three primary areas of IT infrastructure: Computing platforms, Networking and communications and Data storage How you'll work: * Shift Work: Ability to work 12-hour shifts, which may include nights, weekends, and holidays. * This role is on-site position. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences helps you with your overall onboarding experience and lead to stronger productivity. * This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered. * Ability to provide rotating On Call support as needed for P1/P2 highly visible and significant impacting Major Incidents. * This role requires use of a computer and audio equipment. Important: • To be considered, you must be s US Citizen due to contractual obligations. #LI-CD1 #ITJobs #JobSearch #ProductionSupport #ProdSupport #MonitoringTools #Splunk #Dynatrace #Moogsoft #IncidentManagement #FintechJobs Salary Range $120,000.00 - $198,000.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion. Thank you for considering employment with Fiserv. Please: * Apply using your legal name * Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Director Information Technology. Experience in managing technology projects focused on transformation.

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Job Description Full Stack Engineer Location: Hybrid in NYC (3 day in-office requirement) Qualifications: • 4-5+ years of professional experience as a software engineer with frontend and backend development., • Hands on experience with Node.js and TypeScript (at least 1+ years), • Experience working with at least one of the following frameworks: React/Vue/Angular., • A familiarity of production systems and the web product architecture., • Independent, fast learner and excited about learning new technologies., • Experience working on an API as a product, or other products for engineers, • As a Full Stack Engineer in the Partnerships Integration team, your day will involve building and maintaining integrations with high-profile partners such as Capital One, Shopify, and Fiserv, helping bring Melio's platform capabilities to these partners., • You will play a critical role in creating custom solutions for these partners, allowing small businesses to manage their payments more efficiently and at various touch points., • We are constantly iterating on our platform to ensure a smooth integration process for partners while maintaining flexibility and speed in launching new features., • Your work will span the entire stack, including building APIs and integrating external systems., • You'll interact with various parts of the system, from the back-end to the front-end, hence your work will involve dealing with diverse data structures and user interfaces., • You'll work with technologies like AWS Lambda, Node.js, TypeScript, React, GraphQL, and MySQL to make this possible., • We're building REST APIs that we use internally and share externally, and new products based on these., • Cross-collaborate and discuss with other team members about current issues or future improvements, writing code to implement new features or fix bugs, conducting code reviews, and deploying updates. The Partnerships Integration team works as a part of our Product Engineering group and acts as the gateway for Melio's external partners. We maintain long-term relationships, and provide the features and tools that partners need to integrate with our platform. Our integrations enable partners to embed, white-label, or customize Melio's payment capabilities, opening up new business opportunities. We collaborate with different stakeholders to deliver seamless integrations, build trust with our partners, and push forward Melio's mission of transforming business payments. We work with modern technologies, including React, Node.js, TypeScript, and AWS microservices, and we are agile and collaborative, constantly looking for ways to improve our partner experience, product reliability, and codebase. In this team, you'll be part of a high-performance culture that values innovation, problem-solving, and teamwork. About Melio USA: • Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. The annual base salary range for this position is $135,000-$160,000, • Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA., • 401K matching: Feel the investment of a high-growth company., • Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees., • Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it., • Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week., • Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well! Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job opportunity, please do so directly on our careers page (or if you're here already, scroll down and apply now!). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.