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Housekeeping Supervisor PS MIA

hace 21 días

Miami

Job Description Housekeeping Supervisor - PS MIA Who We Are PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality. Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft. Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences. We are building more than terminals - we are shaping a new way to travel. If you’re passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS. The Role: Housekeeping Supervisor As the Housekeeping Supervisor, you lead the day to day execution of our luxury cleanliness and presentation standards across private Suites, the Member Salon, restrooms, offices and back of house areas. You set the pace for the team’s performance: coaching Housekeeping Associates, assigning and prioritizing work based on guest reservations and operational needs, and completing detailed inspections to ensure every space is pristine, styled and guest ready at all times. This role reports into the Director of Hospitality. Responsibilities & Expectations • Lead daily housekeeping operations, including shift huddles/stand-ups, workload planning and real time prioritization based on guest reservations and terminal activity., • Supervise, coach and develop Housekeeping Associates through side by side training, on the floor feedback and ongoing reinforcement of PS luxury standards., • Conduct frequent and consistent inspections of Suites, Member Salon areas, restrooms, offices, back of house and other guest facing/touchpoint spaces; ensure cleanliness, presentation and styling meet PS expectations before and during service., • Direct suite resets (amenities, surfaces, trash removal and overall ambiance), ensuring readiness for arrivals, departures and short notice changes., • Maintain operational communication in real time (radio, Teams chats, Helpdesk, and other PS operational systems), coordinating priorities with Hospitality, Operations and the Control Room to support a seamless guest experience., • Build and manage daily schedules, assign zones/tasks and arrange coverage for call outs to ensure uninterrupted service across all PS spaces., • Own housekeeping inventory and supply readiness: monitor pars, submit replenishment needs, keep storage areas organized and ensure carts are stocked and presentation ready., • Ensure safe and compliant use of cleaning chemicals and equipment; reinforce sanitation, safety and security practices in an active airport environment., • Identify, document and escalate maintenance concerns promptly (wear-and-tear, broken fixtures, HVAC, plumbing, etc.), partnering with management and facilities/engineering for timely resolution., • Support and lead periodic deep cleaning and terminal care projects; create simple plans/timelines and align execution with operational windows and approvals., • Model professionalism, discretion and confidentiality; reinforce appearance and conduct standards in a high profile guest environment., • Remain hands on and floor present, stepping in to clean, reset and support peak times while maintaining consistent quality and pace. Requirements • Previous experience supervising housekeeping in hospitality (luxury hotel, private club or comparable high standard environment preferred)., • Proven ability to train, coach and hold a team accountable to consistent cleanliness, styling and presentation standards., • Strong attention to detail, sense of urgency and ability to prioritize work in a fast paced, operationally complex environment with frequent schedule changes., • Comfort using operational communication tools (radio, Teams, Helpdesk and other digital/task systems) to coordinate and document work., • Working knowledge of safe chemical handling, sanitation practices and use of commercial/industrial cleaning equipment., • Ability to meet the physical demands of the role, including prolonged standing/walking and lifting, pushing and carrying items up to 50 lbs., • Flexible availability to support business needs, including early mornings, evenings, weekends and holidays; open availability on scheduled workdays may be required due to airport and airline operations., • Must pass a pre-employment background check, drug screening and obtain/maintain required TSA/CBP clearances., • High school diploma or equivalent required., • Must be able to read, write, speak and understand English fluently and be authorized to work in the United States. Full-Time Employee Benefits • Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability, • 401K retirement plan with company matching, • Health and Dependent care FSA and HSA with company matching., • Merit-based raises and bonuses if applicable., • 12 PTO Days / 6 Paid Sick Days Prorated Annually, • Monthly Health & Wellness and phone reimbursement, • Paid training, • A great career path with promotion opportunities. Overtime opportunities available. This is a full-time role. PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.

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