Brook Inc.
Senior Product Manager - Integrations - Hybrid/Bellevue, WA
9 days ago
Bellevue
Job DescriptionDescription: About Brook Inc Brook Health is a digital health company. Brook offers a set of products and services extending health-care-management beyond the walls of doctors’ offices and into people’s homes and their day-to-day lives. Brook provides people who are living with chronic conditions a highly personalized high-touch support via a smartphone app offering AI tools, data collection through connected devices, and real-time access to health coaches to make smart, daily decisions and to build healthy habits to achieve their long-term health goals. Brook also offers a CDC-approved preventative program for people who are at high risk for diabetes. For primary care providers, Brook offers SaaS tools for continuous remote monitoring, providing insights into their patient’s health needs, enabling a new model of care, and early preventative interventions with our own care delivery team resulting in better health outcomes. Brook offers a dynamic work experience with team members in multiple time zones. We have a fast-paced, user-centric, high-expectation, constantly-improving-ourselves type of culture. Our goal is to change the approach to pre-condition and chronic condition care management, to use technology to support health-care providers in improving patients’ health outcomes. Job Overview The Senior Product Manager is a strategic and hands-on role requiring deep healthcare technology expertise and a passion for partner integrations, tooling, and scalable implementation. Focused on creating leverage through enablement, this position builds products and frameworks that allow Brook to serve more partners, faster, without sacrificing quality. The Senior Product Manager owns the tools, data exchanges, and workflow engines that enable Brook to onboard and scale partner clinics with speed, reliability, and confidence. Operating at the intersection of product, engineering, and operations, this role designs integration systems that make partner delivery more predictable, compliant, and easy to scale. Periodic travel (up to 25%) will be required. Requirements: Key Responsibilities Integration & Tooling Leadership • Own Brook’s integration and configuration portfolio—including EHR connections, eligibility and outreach rules engines, and patient-data exchange tooling., • Partner with Engineering, Data, and Implementation teams to design integration patterns that are reliable, compliant, and easy to deploy., • Ensure all integrations meet security and privacy standards (HIPAA, SOC 2 and related)., • Serve as the product leader for all integration solutions across the Brook platform — including APIs, HL7/FHIR interfaces, data pipelines, and workflow automation., • Partner with engineering, R&D, and implementation teams to define requirements that deliver clinically meaningful solutions and optimize customer workflows., • Build reusable tooling, templates, and configuration frameworks that allow Partner Success and Clinic Ops teams to implement new partners quickly and confidently., • Design for configurability and repeatability, reducing engineering lift for each new implementation., • Collaborate closely with Clinical, Customer Success, and Implementation teams to translate real-world challenges into scalable product features., • Partner with Sales and Marketing to ensure integration capabilities are clearly communicated and accelerate contracting and launch timelines., • Monitor utilization and reliability metrics for all integration tools; identify bottlenecks and automate where possible., • Partner with Data & Analytics to connect integration performance with partner outcomes and business impact., • Stay informed on evolving interoperability standards and partner system requirements to anticipate future needs. Qualifications • Minimum 7 years of product-management experience in healthcare technology, health IT, or digital-health integration., • Experience integrating with EHR systems (Epic, Cerner, Athenahealth, etc.) or digital health data platforms., • Brings a track record of deep collaboration with engineering teams, influencing architecture and trade-offs through shared context and clear outcomes., • Proven success delivering healthcare interoperability solutions or data products in care delivery settings., • Exposure to HIPAA, SOC 2, and other compliance and data governance frameworks, • Bachelor’s degree required; advanced degree in business, health informatics, or engineering preferred. Knowledge, Skills and Abilities • Deep understanding of healthcare data standards including HL7, FHIR, APIs, and health system EHRs., • Strong background in workflow mapping and optimization, able to simplify complex partner and clinic processes., • Skilled in designing secure, scalable integration architectures that reduce manual effort and improve data reliability., • Exceptional communication and collaboration skills — able to engage technical, clinical, and operational stakeholders with clarity and credibility., • Analytical thinker who uses data to drive prioritization and measure success., • Proven ability to lead through influence — aligning cross-functional stakeholders around shared goals, • Skilled at balancing strategic thinking with tactical execution in a fast-moving, growth-oriented environment., • Demonstrated ability to drive clarity and decision-making amid complexity and competing priorities. Working at Brook • Fast-paced environment – Brook operates in two of the fastest changing industries in America – Healthcare and Technology. We move quickly to design tools and protocols based on customer and industry feedback. Thriving in an environment of change and continuous improvement is a core competency for all members of our team., • Dynamic roles - We are a small and tight-knit team enthusiastically tackling difficult problems in an entrenched industry. All team members are expected to contribute to company protocols, provide product feedback and to generally think critically about our processes and care model. Brook is as focused on our employees’ health as we are on that of our patients. Our Benefits program reflects that. We recognize that health does not just mean physical health, but mental and financial health as well. We make every effort to cover all those areas in our plan offerings. Benefits at Brook Health In addition to meaningful work in a mission-driven company, Brook offers a comprehensive benefits package designed to support the medical, financial and mental health wellbeing of our employees and their families. Healthcare Coverage • Employee & Child(ren): Brook pays 100% of premiums for full-time employees and their child or children for Medical, Dental, and Vision coverage. This means there are no paycheck deductions for you or your child(ren)., • Spouse/Domestic Partner: Brook contributes 50% of premiums for coverage of a spouse or domestic partner., • HSA Contribution: Employees who enroll in our HSA-eligible medical plan receive a Brook-funded contribution to help cover medical expenses such as deductibles, prescriptions, and office visits., • Medical Concierge: Brook provides a concierge service to help employees and their families manage healthcare needs like claims, referrals, and care coordination.Mental Health & Wellbeing, • Mental Health Support: Brook supplements the mental health coverage included in our medical plan with additional resources. Employees have access to free therapy sessions through Spring Health, providing confidential, professional support when it’s needed most., • Flexible PTO: Our PTO program is truly flexible — no accruals and no preset limits. You and your manager decide what’s reasonable, so you can take the time you need to recharge. In addition, we provide dedicated sick time to support your health and well-being, and a generous holiday schedule that ensures time to rest and celebrate with family and friends.Financial Wellness & Security, • Income Protection: Brook provides Short-Term and Long-Term Disability insurance to all full-time employees, helping replace income during an illness or injury. Short-Term Disability works alongside any state or insurance benefits and Brook coverage to provide added financial support while you’re away from work., • Life Insurance: Brook provides company-paid life insurance equal to one times salary, up to a set maximum., • 401(k) Retirement Savings: All employees (full-time and part-time) are automatically enrolled in our 401(k) plan. Brook provides a company match to help employees grow their retirement savings.